Well i'm on the process of returning a matrix, and I have received an email with a rma number, but it was the 15th, now i'll wait before send it, but that won't change much like ppl are saying they haven't heard from them till after the 15th. As for me going over there, is not that it's far or anything (20mins away), but I rather not hang around that place, I had alot of trouble with easybuy2000, I even got myself easybuy's president call to my house and talk about somethings I shouldn't talk about, if i'm seen over there again i'll get my ass kicked...