I'm completely with you. I also frequent the Vault News groups for Dark Age of Camelot and you always have a few people who will either post a topic or reply to a topic, trying to stir up some trouble. I learned a long time ago, after college, when I first started out on my career path, that if you have a problem with anything, it is always better to think about possible solutions to the problem first and then state your problem along with the solutions you have thought of, than it is to state the problem and provide no possible solutions, yourself. I also learned long ago that despite how you may feel about a problem whether it be one you are experiencing directly, or one someone else is experiencing, you should always present your case being as respectful and upbeat as possible. People tend to reflect back upon you how you have treated them. If you are respectful and optimistic, people are usually more than happy to jump over hoops to help you. It almost never fails. Unfortunately intelligence and wisdom do not go hand in hand. Wisdom only comes with experience.
Very rarely, I will encounter someone in a forum who is being negative and trying to stir up trouble and even when politely provided a good and reasonable answer to their problem, their attitude never gets any better. For those cases, eventually they wind up on my ignore/block list. I try not to do that, but at times it is inevitable.
Bill T.