QUOTE
DEC 16 2005 EDIT - HSDEMONZ
ModWhiz is currently no longer a sponsor and any ads are currently pulled from XS.
I recommend that people do not hesitate to do the following (assuming you have any outstanding issues with them..)
Send them Email, Call them, etc.. and attempt yet again to get some answers..
Contact your CC company or Paypal. Reverse those charges.. do not wait one more day. Sometimes Time is important.. sooner the better..
And possibly, contact your local authorites. Maybe the authorities of the shop in question as well. Fruad is a big deal. Fruad using the internet is no less a crime.
We don'thave all the facts as of yet.. but since they haven't been forthcoming with answers.. these is how we're forced to brand them.
I hope people get the satisfaction they deserve. No one deserves to get ripped off.
You bought something from
http://www.modwhiz.com ?
Please leave your experience, opinion, rating and/or comments here!
Transaction ID: 2UC4513938097135C
I'll kick this thread off with my overwhelmingly positive experience. I ordered my Xenium modchip on Jan. 17th because my other one on order from divineo.net hadn't come for almost a month and I needed one before my christmas break ended. Needless to say, I wanted it fast. Unfortunately there was no shipping options, although I think the one they used is actually Next Day. I got a Paypal receipt immediately but nothing else. The following day I emailed their sales department asking if they got my order, and promptly -- within a few hours -- recieved a reply saying that they did, and that my paypal reciept was my order confirmation. They said that I would get a tracking number and that the product would ship on monday. Monday came and went without a tracking number. That night at midnight-ish I was on the Xenium forum of this website and came across a thread titled "I ordered from Modwhiz.com.... was that bad idea" or something like that. Intrigued I went to it, and found the owner/operator/something of modwhiz.com posting and answering questions. He had said earlier that day that the person who started the thread should get his tracking number that day. I was relieved the store wasn't a scam, but still uncomfortable that my chip was supposed to come the next day, but I still hadn't had a tracking number. The next morning, though, at 10:00ish I think, my modchip arrived. Later that afternoon I got a tracking number... It turns out they had problems with FedEx, so that through a monkey-wrench into the plan, but they managed to ship it out with some other carrier, and got it to me in the same time. I'm very pleased with their fast response to the problem since I did pay for what I thought was next day.
So in conclusion: Excellent response time to emails, active on the scene, kept promises made on website, modchip in 2.5 days beginning to end. Highly recommended! 10/10
This post has been edited by HSDEMONZ: Dec 16 2005, 07:11 AM
