Topic: Http://www.xport1.com (Read 1470 times)

manipulator · « **Reply #15 on:** March 11, 2004, 11:20:00 AM »

Order #1687

The product was fine but alcohol instantly cracked the jewel!

Xport1 · « **Reply #16 on:** March 12, 2004, 05:02:00 AM »

you have PM

ICEMANMODS · « **Reply #17 on:** March 17, 2004, 01:48:00 AM »

JudoChinX · « **Reply #18 on:** March 19, 2004, 06:54:00 AM »

Ordered on the 8th of March, and got a payment verification the day after, but still havent seen or heard of my Jewel since. Its been 11 days. Who knows, maybe it could come today. I found that the selection I found within Xport1 was awsome, especially for the price. If this jewel is as good as I hope, Ill probally be ordering supplys for a window kit. I suggest they get some tracking service though. Im probally not alone when I say that Id rather pay a buck or two more and know when my product shipped. Does anyone know if the UV blue jewel is clear, or semi clear? I installed some LED's in the top of my xbox and want them to shine through. Thanks

Xport1 · « **Reply #19 on:** March 21, 2004, 02:48:00 PM »

Ya our tracking on our site sucks...software part that we have no controlle over...all jewels have been shipped so you should recieve it soon.

kingdmc · « **Reply #20 on:** August 21, 2004, 05:16:00 PM »

I will update this thread a bit. Fast forward to august. My order number is 2006 (clear xbox case) and it was supposed to shipped on August 16.

irresponsiblekid · « **Reply #21 on:** August 26, 2004, 09:33:00 AM »

#2070 here, paid 08/11 online -- got a reply PM said I must have lost all their emails in my bulk mail folder. I don't have a bulk mail folder at all, I'm just not getting replies past the first one that said "thanks for your money". Emails to the site go unanswered...

tagking · « **Reply #22 on:** August 28, 2004, 09:38:00 AM »

Placed my order #2101 8/13/04 have not received it as of 8/28/04. Shipping disclaimer says "Custom orders will be shipped 2-3 after your image has been received." It's been over two weeks since I submitted my art.

I sent my Custom art on 8/13/04, and again on 8/18/04. I got no notification of my art being received after I submitted my art (2 times), as their email says; "you will be notified once your image has been received."

Emailed queries about my order on 3 different occasions...got zero response.

Called and left a message about order status... no reply/call back.

Webb site has no real helpful information in trafficking the status of my order; "You have placed a total of 1 Orders With Our Store. 0 Of These Orders Are Pending, 0 Are Cancelled, And 0 Have Been Completed." Not sure what this is supposed to mean..."we got your order and your money and nothing is happening"?

Credit Card was charged and processed same day I placed my order 8/13/04.

I'm hoping that they are just very busy and I will receive my order soon. I work as V.P. of Operations for a Manufacturing company so I can sympathize with busy production, but no communication or service would be the kiss of death in my business. If either the disclaimers on the web site and emails were more accurate with the time it takes to process these orders or we received some kind of feedback on our emails or orders I think people would feel more secure about their orders.

I'll stay positive and wait a bit longer for my order and post a follow-up upon receipt.

Xport1 · « **Reply #23 on:** August 29, 2004, 08:23:00 AM »

Guys Im sorry for any delays I am PMing you all now.....Cases are backed up due to the over welming number of orders and jewels and windows have been pushed back due to the rush of orders. Again Im sorry and we are working day and nite to get all the orders done as fast as we can.

dickpeter · « **Reply #24 on:** August 31, 2004, 07:30:00 AM »

I would like to hear something about my change of address that I submitted on my order. Emails have not been returned.

Xport1 · « **Reply #25 on:** August 31, 2004, 10:20:00 AM »

the site is down due to a shipping error, nothing more. As for the Xpods, all have been shipped out "THAT CAN BE SHIPPED" at the point in time. We are waiting for some parts from china, as that is the only place in the world I can get them from. We expect those parts in with in a week or two. Again Im vary sorry for the delay we are working as fast as we can to get all orders out to you all.

HSDEMONZ · « **Reply #26 on:** August 31, 2004, 10:50:00 PM »

Xport1 · « **Reply #27 on:** September 01, 2004, 03:39:00 PM »

dickpeter you have a PM

Xport1 · « **Reply #28 on:** September 04, 2004, 01:26:00 AM »

if some with a higher order number then yours is get there product, chances are its not an Xpod but a jewel or other product. Xpods are shiped out in order but other products like windows and jewels will go out sooner. If your order is not an xpod and its been awhile for your jewel or window or ect.. then PM me. Please give me atleast a day to get to it.

HSDEMONZ · « **Reply #29 on:** September 05, 2004, 12:31:00 PM »

Author Topic: Http://www.xport1.com (Read 1470 times)