First of i like to say i did what i could to get this matter resolved .. the shippment that shuld of been here Last Satarday was stop in customes for inv probelm ."as provided proof of that matter on my last news post on the website " there was nothing i can do to fix.
note : still no shippment and there still holding it "
secend : try to find another way to get a small shippment to take care of all the orders
there are over 200 orders now as of monday .
Note : the first customer on the list to get his order ship out his name is mike he order 50 chips and pay in full, secend customer albert 20 chip that is 70 chip alerady .they both undrestand the problem and let me use there chip to cover the other 198 people since they order 1 or 2 chip .. so every one could have there chip .. but i don't expect you guys to undrestand ..
3rd : "This is an official apology from Team Xodus" posted on 01/27 secend proof
TEAM XODUS This is an official apology from Team Xodus to all customers that have ordered from one of our trusted ditributor
http://www.xbox-wired.com. Due to a serious mix-up with DHL yesterday, we were unnable to ship out orders in time to meet the deadlines promised to all of you. We sincerely apologise for this delay and take full responsibility for this mishap. We have been assured that shipment will arrive tomorrow and therefore please allow for a two day delay. Again, we apologise for this mess up and ask for your patience while we resolve this matter. Xodus
4th : upgrading every one shippment " that is 198 order"
all ground to 3 day select diff of $4.00 - $7.00
all 2nd day to overnight diff of $10.00 - $12.00
all next day Air refunded $10.00 and ship as over night
Well i know of no store that would do that well xbox-wired did .. i'm ot going to even say how much diff was on the upgrade 198 order what we lost on shipping cost
5th : "dkikuchi" " Placed an order (#644) on 1/24 with 2 day shipping "
well i have 10 order on the 24th and none of them paypal and secend none of them paypal so if you give me a call so we can look that up that would be cool
210 949 1890
6th : "dinkoh" Unreliable. Promised delivery, but 4 days past the date."
well i did every thing i can. but it's cool every one else can thx you for putting " Unreliable"
about your order i'm willing to refund your money back .. and chip is your for free ...
as about what you say i have some ajustment to make on the webiste
7th : 50. chips are out of here and new price 54.00 thx to you .. " Unreliable"
other sites that sell them same chips always told me that my prices to low maybe becuse i was not in to it for money and trying make more .. but's it cool we are "Unreliable"
8th : customer support out of here i will no longer hlep out any one with there problems
anyway it was getting out of hand answer the phone 24/7 3.00 Am 5.00Am no matter what time i help people out .. i get call from people who order from other website like www.system-mods.com still help them out .. i be the only web site to go this far for his or other customers .. but no matter we are "Unreliable"
shoot I'm
Unreliable i was not be able to take care of my customers that measn not only my website
Unreliable i'm
Unreliable to
That's all i have to say wanted you guys know how i feel about this week and what my customer have to say about it
Michael M Team Xbox-wired
