Post by: Big Booger on January 06, 2004, 04:15:00 AM
Post by: wireless g on January 17, 2004, 07:07:00 PM
they shiped 2 the bronx
but they did not ship the star shaped spacer , and the special screw.it work with out it
now i ordered the x2 plus ($14) for my 2end xbox
update----in a week i got my x2 plus_flashed it_put it in_and it worked
this time they shiped the spacer & screw but it works better with out it
2/3/4 update - 2day i got my bank statement and it wasn't $8 + $4 shipping for the x2 PogoPins it was $23 = usa
it's $12 in eur money 
14 + 4 shipping = $43 usa = $18=eur
i am not
mrmodchips did not do anything worng it was me for not looking
but damm i could have got a xbit
Post by: Chilly_Willy on January 23, 2004, 08:01:00 AM
I odered some chip's + a X2 add-on board (for X2.0) and forgot I needed two, not one.
One quick email and the same afternoom the answer that I get one extra... for free!!
thumbs up to mrmodschips
Post by: Magic_Genie on April 25, 2004, 02:45:00 PM
[Please note i have given great detail so that's why it's so bloody long!]
I found out about mrmodchips.com by talking to a buddy of mine on mIRC.
I wasn't sure exactly at first if i should order from them because i've heard so many stories about people and sites ripping you off. But after throughly reading there F.A.Q and Privacy Notice yes people do read these! They seemed legit so i decided next to email them a couple of questions before deciding to order. I live here in Canada and since they offer international shipping i was interested in the shipping costs and currency charges, unforuntly when they had replied to my email which was very quick by the way
they couldn't tell me so that was one thing i wasn't happy about. But then you have to realize that for every country it's different so one can never tell how much it will cost since they only offer GB,Euro and USA. So make sure you use a currency converter to double check how much it will cost! I personally use http://www.xe.com/ucc/ since they use live update to the mintue currency rates. After remanising about it for a day and asking other people that had order from there website. I finally ordered from mrmodchips.com the Xecuter 2.3 Lite + that comes with the external switch bank for Xbox Live. I had to use there paysystems service because they don't offer any other service for international shipping kind of sucks if you prefer to use something else. Next Since i had signed up for a account on mrmodchips.com i was able to keep currenct track of my order There are three steps you go through if everything is done correctly! 1.)Pending 2.) Processing, and 3.) SHIPPED they will also send emails to you informing you of the current updates to your order. When my order had reached shipped it took exactly 7 days = week to get it to were i live. So i was very pleased that it took only 7 days because you can wait up to 30 days! if something goes wrong. When i got the package it was wrapped very well!!! for me it came in a white padded envelope and inside was the printed invoice the Xecuter 2.3 Lite + Modchip the External Switch Bank the black wire to hook mod to external and the screw and star washer I would diffently order from mrmodchips.com again! they obviously know that there is a big demand and as a result can keep there word! P.S if you don't have a major credit you can send CASH or CHEQUE.
5 STARS!
Post by: rustyself on May 15, 2004, 03:21:00 PM
i ordered a fcc cable for my x2 pro first of the month, got email from them saying it shipped on 4th may, still nothing. i emailed him last week, not heard anything from him yet....
Post by: rustyself on May 19, 2004, 06:55:00 PM
anyway, he shipped my product out yesterday.
This post has been edited by rustyself: May 23 2004, 10:54 PM
Post by: mrmodchips on May 23, 2004, 02:13:00 AM
Then why not use the form on the contact us section upon the website?
I personally have been away from the UK in the Far East from 11 May to 22 May so myself would of been unable to do anything personally. No emails from you have been received from you prior to my departure so I will check with the 3rd party who maintains and processes my orders while I am away to see if firstly if any emails have been received and if they have whether or not they have been replied to.
I have just done a quick search and i presume you are [email protected] ?
You ordered an X2Pro Ribbon and were informaed of its shipping date. So why you think I have the need to 'scam' (even though your order is not late !!!) you of $9.77 (which includes international shipping) when I am an( and always have been from their inception!) official Team Xecuter Supplier is beyond me.
I have updated your order history with the relevant tracking info. You are also advised upon my shipping information page of shipping times etc for international orders. Your order according to my guidelines is neither late nor has ever been late from your first 'screaming' 'scammer' post here.
Did you ever read http://www.mrmodchips.com/catalog/shipping.php ?
Why go back and edit your post?
Did you post lies by any chance?
| QUOTE |
| ok, finally heard from these guys, seems they were on vacation or something? anyway, he shipped my product out yesterday |
Why edit it to this untruth?
You know exactly when the package was posted.
It was despatched on 4th May 04. This has always been stated in your order history. You know this as you have checked on several occassions.
Do you require me to post your access logs?
You also visited my site and declined to answer any email I sent you regarding your order.
You have also never sent ANY email at ANY time to myself or the 3rd party who covers my vactions.
I wonder why you choose to be liar?
This post has been edited by mrmodchips: May 24 2004, 10:37 PM
Post by: foozxc on October 14, 2004, 09:38:00 PM
hey mrmodchips, i just emailed you about possibly purchasing a premodded, lemme know what you think by email,
Post by: Chilly_Willy on December 30, 2004, 05:46:00 AM
I got a tracking number from mrmodchips (on request). Royal Mail states it's been passed on to the dutch postal service, but it's not registered with them
I was asked to let mrmodchips start an inquary with Royal Mail, but mrmodchips just replies with: "wait 30 working days". Nice service. both dutch and uk postal service SAY they don't have it.
I have another order from 20 dec. with allso hasn't arrived yet. So I ordered from modchipman.com (he uses fedex) on dec 28 and got my order today, now that's fast
If mrmodchips want's non UK customers to order from him in the future he need's a good postal service like Fedex or UPS.
Post by: Chilly_Willy on January 06, 2005, 05:21:00 AM
I'm never ordering from them again. Use a service like modchipman.com which use Fedex.
Post by: p1tst0p on January 18, 2005, 09:38:00 AM
dont waste your time with this company.
support is shocking!! i have sent about 4/5 requests for the same problem, and all i am receiving back is "the chip is not faulty" thats it.
i wouldnt mind if they actually suggested something.. but instead they respond with one line answers, telling me its not faulty.. when i have spent 3 days in #xbins-help and no one can resolve the issue.
now he has resulted in just closing my ticket requests off, without any comments..
seriousley, DO NOT buy from these. i never will again, and ill make sure everyone i speak to in regards to xbox chips doesnt either.
Regards
p1tst0p
Post by: BiG Stu on January 25, 2005, 01:55:00 PM
First time I have ordered from mrmodchips. Ordered a premodded xbox (16th Jan 05). Recieved a week later (24th Jan 05) - probably due to stock shortages after Christmas. Came well packaged and in great working order. More than pleased with my purchase. No problems
. Will definetly use them again (PS2 modchip next). 10 out of 10!
Post by: nickjbanks on January 26, 2005, 07:26:00 AM
Delivery was quick but aftersales service started poorly and finished with them being downright rude.
I shall go somewhere else next time.
Post by: mrmodchips on January 28, 2005, 07:48:00 AM
Both of the orders you accused me of not sending have both been returned to me undelivered.
Both have had attempts of delivery to you one on 22 Dec 04 and the other 27 Dec 04.
I can and will post scans of the delivery envelopes as proof should you choose not to apologise for your mistruths and accusations.
Dazo
You are Not, Never have been Nor ever will be a customer of mine. YOur order and payments were voided as you are (quite correctly) flagged as a security fraud risk by many systems.
Post by: axer on February 11, 2005, 06:55:00 AM
to date i have ordered and recieved:
1 x Xecuter 2.6 CE
6 x Xecuter 3
5 x Xecuter 2.3b Lite
3 x DMS3 V 2.0
3 x Xecuter 2.3 Lite
never had a problem, shippments were all sent very quickly and i am in ireland (midlands).
I'd recommend him to everybody and anybody.
Seems all the other guys in this forum that said he scammed them/didnt send the orders were all lying or trying to scam.
def a 10 outta 10.
Post by: mosely on February 11, 2005, 11:36:00 AM
jason..
Post by: jaqbly on March 11, 2005, 07:39:00 AM
Post by: jaqbly on March 11, 2005, 03:52:00 PM
mr modchip when will i receive the mod i order from you i am still waiting ** ABUSE ** is much moore reliable then you mrmodchip at least i get what i paid for with ** ABUSE ** im going to wait a little longer. if i dont get my order from you mrmodchip soon i will be expecting a refund or i will be sending u a bill and report u to the authoritys for fraud. and that guy is right u dont like to e mail custamers back. poor buisness skills. i will advise every one not to order from u
Post by: roko71 on April 17, 2005, 04:30:00 AM
It arived in NL as fast as the postal services could deliver it.
Last week i finaly order my X3CP with LCD and again
it was delivered within a week, i think it is just perfect to order your
stuff here.
To Mrmodchips
Thank you
Roger
Post by: jasybee on April 25, 2005, 07:15:00 PM
would just like to say how impressed I am with the service from mrmodchips!
Sent my ps2 off to be modded on the 18th with a dms4pro, and got it back safe and sound a week later on the 25th and working superbly!
I got this to replace my aging jap 10000 model with origa 1.25 swap chip namely because of the lack of PS2 HDD support! I've just whacked a HDD into this dms4pro modded box and wow what a difference! I have not been able to put the joypad down all evening!
I would like to seriously recommend mrmodchips for a very professional service that is hassle free and speedy. All my enquires and queries were answered promptly by the very friendly staff and it made the whole experience stress free.
I would have no hesitation in recommending them to anybody. My other ps2 owning friends are all as jealous as hell by now, so i'll be referring them to mrmodchips so they can enjoy the hassle free experience and unlock the true potential of their consoles as well.
If I was going to nitpick I would mention the problem with ToxicOS 0.3 which creates a peculiar bug whereby you have to hit reset 3 times (slowly as not to reset the chip) in order to get it to boot. I know for a fact this is an issue with the latest ToxicOS and not the chip, so i'm not too bothered about that really. For the benefits you get it's a small price to pay and i'm sure it will be fixed in a future BIOS flash update anyways
I think i'll be coming back soon for a premodded Xbox!
Cheers MrModChips you've really made my day! I'm still getting over the shock of how cool Gran Turismo 4 is on HDD
Thanks again!
Jason B.
Post by: DynaMight on May 03, 2005, 01:10:00 PM
Use www.xbox-chipz.co.uk instead, Much better.
I ordered a modchip, It arrived faulty, Not his fault, So I sent it back... Waited a bit, Asked how long it would be and got a snotted reply back saying 'read the returns page' yes it said allow upto 28days for a return, I sent a slightly snotty reply back asking if they sit on thier arse for 28days. I felt a snotty reply needed another snotty reply in return, To this was I advised he would no longer deal with my online and I'd have to send a letter.
Waited 28days, nothing, sent a letter asking where it was, nothing, sent another letter, nothing. This was 5 months ago.... Still heard nothing.
DO NOT ORDER FROM MRMODCHIPS
I wont even mention the fact they he got hold of Baldbouncer and told them that I was bad customer and now they have put me on some kind of blacklist... But thats thier loose not mine.
So then, WHERE THE HELL IS MY MODCHIP I PAID GOOD MONEY FOR? Order number 8774 ordered 20th December 2004.
Post by: jonbath on June 07, 2005, 02:39:00 AM
All your xbox needs at a good price,with an excellent all round service.
MRMODCHIP is the first place to look.TOP GEEZER
Post by: erikje on July 05, 2005, 12:36:00 PM
Emailed the webmaster and got an autoreply to create a ticket (that system isn't working, that's why i send the mail in the first place @#$*@#$^)
I'll keep you posted...
Post by: micknealis on July 25, 2005, 11:53:00 AM
Post by: fierygt on September 03, 2005, 08:45:00 AM
They, or HE are cowards, who refuse to replace a bad chip, offer ZERO, and I mean ZERO, help in their so called "helpdesk" system, and will not even respond back to inquiries.
Bought a chip from him..it's BAD. Simple enough? Well, after serious troubleshooting with highly regarded members here, and other places, (who have all agreed the chip sounds faulty), I emailed him, firmly stating I would like for him to TEST the chip, and when found troublesome, send replacement. Well, his response?......NO RESPONSE, and he DELETES my customer history with them, my login account information, and has EVEN gone so far as to "block" my IP from his website, banning me from even going there!! So, now, directly, I can no longer send him any sort of email for him NOT to respond to! The name? "mrmodchips.com"?...laughable! His slogan?....."we set the standard"?....... How exactly LOW is your standard "mrmodchips"?
Order # 14455
This post has been edited by LepPpeR: Sep 8 2005, 08:19 PM
Post by: attritioner on September 14, 2005, 08:11:00 AM
I have never fitted a mod chip before and my soldering skills are pretty basic however I had no problem fitting the chip and getting the xbox up and running.
I have no reason to use mrmodechips support so I am unable to comment on it, however I can say that...
My modchip arrived quicky and as advertised, I fitted it quicky with little experience, it worked no problem and I have no complaints.
I would use mrmodchips again no problem
Post by: paul451 on October 01, 2005, 05:21:00 PM
He replaced a screw that broke and sent it next day, Now find me another modchip store that treats there customers so well.
I will without a doubt buy from him again
Paul
Post by: phishBoh on November 17, 2005, 05:16:00 PM
I will never buy anything from them again, or recommend anyone else to do, simply because:
1)
I have received only three of the four items that I have ordered and paid for (the X3 front panel was and still is missing).
2)
They ignored answering an e-mail from me sent on the 15th of November 2005 16:12:33, asking for more information to help me find out what could have happened to the missing front panel that they claimed was in the package when it left them.
3)
When I wrote
"I kindly ask you to contact the British Postal Service to get compensation for the broken package and lost goods. Could you please do that for me?"
the very rude reply was
"We are sorry but we have no wish to help you perpetuate a fraud.
This matter is resolved and will receive no further attention."
To me, that's not the way to treat customers (or any other people!). I don't think I have to say much more?
Hmmm, interesting. I just tried to log on to their website to get my ordering information, but it seems like they have erased my account. Suits me perfect, I don't want to waste more of my time on them, and I suggest that you stay away from them aswell.
My order number was 15968, placed on the 1st of November 2005:
1 Xbox Infrared Mod
1 Xecuter 3 Control Front Panel (including XLCD)
1 Xecuter 3 CE & Xapt3r 16 Combo
Post by: Bech100 on December 01, 2005, 04:27:00 AM
Always arrived next day.
Order Wednesday at lunchtime, good werein my hand 9am thursday...cant get better than that
Post by: slimgrip on December 13, 2005, 06:36:00 AM
On Thursday 3/11/05 i ordered 1 Xecuter2.6 & 1 Xecuter3 total of order £53.91 after discounts
Now my orders usually arrive next day or the day after that at the very latest so when it got to monday the 7th November i was concerned and opened a support ticket asking for tracking details.
Theyre reply was to "check the T&C regarding delivery times" but still didnt give me the tracking details i requested.
I waited 15 working days as per the T&C, still no sign of order so i then downloaded a claim form as instructed and sent it recorded delivery to the address given on the site. The claim form was received on 26th November.
On Thursday 8th of Dec i reopened the ticket to ask what was happening with my order/claim. The reply was that it would take up to 8 weeks to process by the PO and was out of theyre hands. I explained how this was poor quality customer service and pointed out how much i had spent at Mrmodchips.com & that if it wasnt sorted soon i would take my custom elsewhere.
The reply i got was astounding to say the least.....
"Please take your custom elsewhere! This matter is now resolved & will receive no further attention"
To say i was angry is an understatement, i replied " How has this matter been resolved? Refund or replacement order"
When i got an email telling me my support ticket had been closed again and to log in to check any reply i discovered my account had been deleted. Luckily i had taken screencaps of the support tickets.
http://img.photobuck...grip/claim2.jpg
Ticket #2787 Ticket submitted Monday 07 November, 2005
order #16023 placed on 3/11/05 claim form received by Mrmodchips on 26/11/05
I have had my nochex feedback neg'ed 32 times by mrmodchips for this, calling me a scammer & Liar & printing my name & address in my feedback profile which ive since had to make private until nochex remove it!
As of yet he still fails to answer emails or issue a refund. Still waiting for tracking details for the allegedly posted order.
Everything is dandy with Mrmodchips until you use the support ticket system then he just goes into arsehole mode!
BUY ELSEWHERE
Slim
Post by: nxt-i on February 02, 2006, 03:23:00 AM
ORDER NUMBER: 18150
DATE ORDER WAS PLACED: 14th Jan 06
ITEM(S): 1 x Xenium SPICE Solderless Kit (XSPICE)
For the brief time that the site was working after I placed the order he claimed to have shipped the order (though this was not to the delivery address I specified). No tracking details were supplied so I can't verify that it was actually shipped. Anyway it hasn't been delivered - I don't think it was ever shipped.
Since then I have:
- emailed (no reply except to some emails where an autoresponder helpfully advised that the emails were being deleted unread)
- telephoned (phone just rings out)
- written (remember snail mail ;-) again no response)
The website is down so I'm unable to use the 'help'desk.
The order is worth less than £40 so its not a huge problem other than time and annoyance at being ripped off. I'd consider legal action if I had a name to issue proceedings against (can anyone help with that?)
At present you won't be able to order with mrmodchips as their website is down.
Mrmodchips - do everyone else a favour and keep it down so you can't rip anyone else off.
Everyone else - if by any chance the website does come back do yourself a favour and STAY WELL AWAY.
Post by: homer j s on March 16, 2006, 11:38:00 AM
Ordered: Xecuter 2.6
I made quite a few orders from mrmodchips and up until now I was always happy with the quick service.
But I ordered a chip, after a few days no chip came so i went on the website and logged in, under order history it said "stock on order", which it didnt warn before purchasing.
So after 2 weeks nothing changed so decided to order elsewhere, after which i sent a support ticket to cancel the order, the ticket went unanswered and 2 days later i got the "order shipped" email.
Irritated by this I sent a message back saying I thought they where out of order for ignoring my cancelation an that I would not be making any more purchases, the response i got was as follows....
"And it was also the last you order you will ever be able to make with us as well.
Please note we are now off to pray to god in the hope that you change your mind so that we do NOT go bankrupt at the loss of such a high rolling big spending customer."
This is the stinking attitude of this seller, has no customer care what so ever.
I have found a far better seller who is also in the UK, www.cheapmod.net, now this guy really knows how to look after his customers, he always offers live support through ICQ or MSN etc.
Post by: Ace` on April 21, 2006, 03:01:00 PM
Order: Two replacement Thompson Xbox Lasers and an Xbox scart lead (which wasn't sent and crossed off my invoice).
First thing I noticed when I removed the lasers from their packaging was they were used both had signs of wear and were both dirty, also one has 4 or 5 chips out of the glass. I wasn't too happy about this but I thought as long as they work I'll be happy, but after testing both of them neither work.
I email him to tell him the problem he tells me to desolder the ESD solder protection points which I admit I wasn't aware of. After a quick google search I know what to desolder, the chipped one has already had the point desoldered so I know that it doesn't work already. I desolder the ESD point on the other one which looks like it has been resoldered recently because of flux around it. I check it and surprise it still doesn't work. Here is mrmodchips response.
"You have absolutely no idea of how to install a laser and I would advised you to seek professional help.
The ESD Point should be removed after fitting and you have clearly removed it and then fitted it whilst handling a static sensitive product.
Thank You"
Remove the ESD point after fitting? as if it makes any difference when you remove it (as long as you don't do it when it is turned on). I am very careful with electronics and always discharge myself and wear an anti static wrist band.
MrScammer erm I mean MrModChips sells used, damaged and broken parts as working then insults you and try and blames you for breaking clearly old parts he has removed from used systems. Stuff most people would throw away.
In short this guy is a scammer avoid at all costs, I will be going to my credit card company to get my money back.
DO NOT BUY FROM MRMODCHIPS.
Post by: fu2 on May 09, 2006, 05:56:00 AM
Order
1 x Xecuter 3 CE
1 x X3IR
1 x PSTwo Full Optical Block *BRAND NEW* (PVR802)
I had more than the above with my first order but after the first order I ccavenue said the order was succesfull, but I got send back to the shopping cart wich makes me pay again.
So I created a support ticket.
I got this reply:
Hi,
your payment was not accepted and no funds have been taken by us from your account.
---09-05-2006 11:36:29---
This ticket is now closed
So I thought just some weird mistake, thought it was that I used firefox instead of Iexplorer.
So I ordered again, this time minus some products that they were out of.
But same problem again. This is the ccavenue message:
Your Transaction was Successful !
Thank you for your purchase!
Your order number is 21708-200605091XXXXX.
Please keep this order number for future reference.
If you have any query regarding your Order Status or Billing Question,
please e-mail at [email protected].
This purchase is a direct transaction between you and http://www.mrmodchips.com.
However, the charges will be billed to your credit card as 'ccavenue.com/charge/US'
I created another support ticket and I am waiting for the reply but i suspect the same answer. This sucks.
Oh wait just got an answer:
The transaction was declined by us as we considered it a fraud risk - Canceled - No payment taken - Payment refused - Payment not accepted.. etc I We do not, have not accepted a payment from you.
---09-05-2006 13:39:23---
This ticket is now closed
Wow the advertise sending worldwide, for this they use CCavenue, but the dont accept payments by the worldwide customers.. Thats just great... My advise to everyone here: Dont order there! They dont deserve it! I suggest removing mrmodchips from the list of shops on the main page of xbox-scene.com. Just look at all the complaints in this topic. Because I ordered ther because its was on their main page!
Post by: johnnyx on September 29, 2006, 07:33:00 AM
Thanks you for your order. Your order details are listed below.
------------------------------------------------------
Order Number: 22432
Detailed Invoice:
http://www.mrmodchip...?order_id=22432
Date Ordered: Wednesday 13 September, 2006
I have had dealing with mr mod in the past and can honestly say that some of comments made are true hes has no customer skills and royal stitches people up due to faulty mods or items that never arrive, everything fine until there is a problem then he flatly refuses to help and this has been going on years. (i have proof that i have bought large amounts of mods chips etc if any one doubts me...) i used to run a small mod bussiness and used to buy many mods from baldbouncer and mr mod spent quite a bit of money ie daily orders of 5-10 mods/products on some days but due to the way mr mod told me to bugger of in no unploite terms due to a batch of faulty mods that he would not replace . Well after that i decided to leave modding until recently....
So i logged into my old account and place a pre-order for an usb 360 - order got processed and i waited for dispactch - well item was shipped according to my account. I enquiry through his help desk (cut and paste link replies go round in circles) if he could provide my royail mail recorded delivery no as normal that kind of post arrives with a day.
After 2 polite emails still the same reply - if it had been lost at least i would know - all mr mod chips had to do was supply me that ref no - so today i used the email helpdesk again and told him it was poor customer service and that unless he could provide some info - which he has i would contact my credit card company. Well no replies and now my accounts been closed.. what is he like
So i have paid £35 for no goods - no customer service - and my account is now closed - is this the actions of a good web store and a honest man of course it insnt..
on a side note - he ticket systems has only had a few counts between so its no that hes over run with issues to resolve.
So try to use someone else if you dont want to chase your tail or get anywhere when a problem arises with mr modchips products and lose your money- if you do order use his web site then use your credit card you have more chance get your money back if things go bad for you.
i am sorry i had to post but he shouldnt be allowed to get away with such poor service...
there are some fanatastic uk mod sites that sell modding products who do offer a good service give them a try you made be glad you did.
Post by: clogicgmather on October 06, 2006, 07:12:00 AM
Date Ordered: Friday 25 August, 2006
Date Arrived : Friday 28 September, 2006
Sorry, cant include messages from their system as my account has been revoked.
Ordered 2x X360 USB, took over a month to arrive from order date and then only 1 item was in the package. Raised issues on the support system to have them closed without explanation and have had my account revoked now.
DO NOT BUY FROM MRMODCHPS
Had an interesting chat with UK trading standards! If your in the u.k and want to do something about this bloke we can. If you think youve got a case ring 08454 04 05 06 . This is the number for Consumer Direct. They can advise you how the distance selling regulation act of 2000 can help assist you.
they can show you how hes in breach of contract for your perticular case. Im off to write a letter to MrModchips registered address according to trading standards. Will keep people posted on how this goes! I aint letting this thief win!
[apologies to moderators for the multiple posts, took me a while to work out why they wearnt appearing!]
Post by: ph5ah on October 29, 2006, 04:15:00 AM
From reading some of the posts above, it seems that on the surface this is a good and reliable site. BEWARNED...as soon as you need to contact anyone for support or order issues, the lack of professionalism and damn right rudeness comes to the surface. I have attached an image of my brief conversation with MrModChip so you can witness the shocking response to the reasonable email I sent him.
Also, the item WAS in stock when I ordered it. But making that suggestion to him obviously touched a nerve.
And if he doesn't want to talk to you anymore, he can disable your account, disable the button to submit a response and basically chicken out of any more communication.
I will not lower myself to respond at his level, but wanted to share this with others so they can make a educated choice when choosing to use his web site.
http://i139.photobucket.com/albums/q320/ph...IsTheWeasel.jpg
Post by: johnsmith67 on November 15, 2006, 11:54:00 AM
date ordered: Friday 03 November, 2006
basically I searched google for the DS-XTREME 4Gb cart and found it *in stock* and available from the criminal MrModChips site - http://www.mrmodchips.co.uk
I placed the order on the 3rd and then have been steadily screwed around by the *EXTREMEMLY UNPROFESSIONAL* "admins" on this site - check out this response (!):-
ME:-
"I ordered this on the 3rd of November - & see the stock has gone onto 24th Nov "in stock" - so I have missed this twice now.
You took payment from my bank on the 6th Nov - so I am *not* happy with your service for this product. Either ship me it *this week* or *refund* me *this week*
Yours dissatisfied"
MRMODCHIPS:-
"You should try reading information on the front page
http://www.mrmodchip....php?news_id=99
Before makign stupid assumptions and making an idiot of yourself.
Also as taken from the shipping and returns page which again you have decided not to bother reading."
I am forwarding their details to Trading Standards as they are a bunch of criminals.
## DO NOT BUY ANYTHING FROM THE MR MODCHIPS CRIMINAL SITE ##
Post by: paulsteed12 on November 21, 2006, 12:04:00 PM
Order Date: Friday 03 November, 2006 Order Total: £80.48
Delivery Date: Still waiting
Products
1 x DS-XTREME 4Gb £74.99
1 x USB Power Charge Cable For NDS Lite £2.99
I ordered the DS-X 4Gb cart on 3rd Nov and the MrModChips website clearly had it down as "available" and "in stock".
Then a few days later it changed to "pre-order".
On the 6th Nov they took payment from my bank account.
The item went through 2 cycles of being in stock and preorder over the next 2 weeks.
2 weeks after placing the order I used their helpdesk system to enquire as to why I had not received the item.
I got a very abusive message back saying it had been a "pre-order":-
"You should try reading information on the front page
http://www.mrmodchip....php?news_id=99
Before makign stupid assumptions and making an idiot of yourself.
Also as taken from the shipping and returns page which again you have decided not to bother reading."
I messaged back saying when I had placed the initial order it was stated as being "in stock".
At this point the criminals who run this site disabled my account so I couldn't (i) enquire anymore & (ii) even see my order.
This site is run by criminals and I am in contact with my bank, PROTX & Trading Standards to bring a prosecution against them.
The MrModChips site is not even in the UK but in Thailand.
I'm not alone - I have googled for MrModChips and found *loads* of complaints/rip-offs/abuse & racist comments by them:-
MRMODCHIPS CRIMINAL CUSTOMER SERVICE:-
http://forums.xbox-s...o...65483&st=45
http://www.team-xecu...r...6614&page=8
http://i147.photobuc...dChipsAbuse.jpg
MRMODCHIPS CRIMINAL DISREGARD OF TRADING STANDARDS:-
http://www.legalbant...ulations-3.html
MRMODCHIPS RACIST AND ANTI-SEMITIC REMARKS:-
http://www.keshertal...ticboycotts.php
In 6 years of ordering goods on-line this is the first negative experience I have had - the lesson is to avoid the smaller &
cheaper outlets and go for established names like Divineo, etc.
Post by: QFE24 on February 07, 2007, 11:01:00 PM
External Molex power supply and X360 USB
Ordered 4/1/07
Shipping for this order took a month, I enquired as to the delay as the item on hold was the molex power supply which was showing in stock, then out, on the website.
When it did arrive the free Team Xecuter unlock kit was missing.
I raised the following return ticket as this appeared to be the only option to mention the fact.
---------------------------------------------
"Hi Having waited nearly a month for the completion of this order due to the molex power supply being out of stock I eventually recieved the shipment. Guess what the free V2 team Xecutor unlock kit is missing. I have no wish to return the items but would like a complete shipment. Perhaps you could incllude the missing unlock kit in the outstaninding order I have fo a Nintendo DS Xtreme
regards
PS as a company
when your good your bloody excellent
when your bad you are bad.."---------------------------------------------------
This is the reply I recieved !!!!!
Your return request has been declined. No items were missing from your delivery as it was checked personally by myself. Your attempt at fraud has been noted and any outstanding orders cancelled. Please direct all future business elsewhere.
Please contact us via surface mail at for more information.
---------------------------------------
Well they duly voided an outstanding order #26280 for the DS-Xtreme 4GB. And didn't mention refunding my £77.14.
I can not use my account on the site to make contact with these guys as they have disabled that feature, so far my account still works unlike a lot of other people who have had problems who get their acount deleted.
I hav contacted them again by creating a new account and wait to hear back.
It appears this guy(s) can not handle anyone with a complaint, so be VERY aware.
They also take your money ASAP even though goods may not ship for several weeks.
--------------------------------------------
The snail mail address they give for further contact is in Thailand even though the company is operating out of Bristol.
If anyone has further contact details for these guys please do get in touch as I don't want to kiss my money goodbye and waste my time tracking them down, even though I have a very good idea of their operational address and company owners name.
Post by: Retman on May 08, 2007, 09:26:00 AM
Order Date: 28th April, 2007
Order Total: £29.93
Delivery Date: 4th May 2007
Products
1 x TFT LCD FOR NINTENDO DS
1 x Tri Wing Screwdriver
Awful service.
- Nintendo DS screen will not work on my Nintendo DS
- Rendered my Nintendo DS useless, but my friend got it working.
- No way of emailing them, you need to use Mail which is slow so be expected to wait along time.
- Won't let me return the item
- Did not tell me that the Tri-wing screwdriver WONT open the top part of my DS to get the screen out.
Not recommended
Post by: limpdigit on May 29, 2007, 05:32:00 AM
I posted negative feedback about him, and quite rightly so I think, he then posted my name, address and telephone number on the internet and threatened my family. He's real tough in the virtual world, lets se how tough he is face 2 face
If anyone has succesfully sent any items back to mrmodchips, its alleged that loads of you have isnt that right mrmodchips! Then whats the address??? Ill bet nobody responds because you cant return stuff! Hes a con-man, not a seller!
Post by: stickybuds on July 16, 2007, 07:55:00 AM
Here is all mesages sent from me to them and them to me copy and pasted from from the helpdesk section on there site. Decide for your selfs who is in the wrong?
First message sent from me :
Hi, I ordered a new 360 laser unit from you, it arrived yesterday. I fitted it into my 360 last night but it is worse than the old laser. No discs at all will play using the new laser. I have now put the old laser back in and a few games will load and and it will play dvd's fine. The laser i got from you, when i took it out of the envolope the box it was packed in was squashed, like some one had stood on it. I did remove the anti-static solder bridge from the lasers pcb, and i have fitted quite a few 360 laser's before with no problems so i think that this laser i got from you is definatly faulty. Please could i return it to you for a replacement. And what is your return address. Thank-you very much. Best regards, Col.
Reply :
When did you remove the ESD solder protection point ?
Before or after fitting fitting ?
Thanks
My reply back to them :
Hi, i fitted the unit and then removed the solder bridge with the unit in place in the 360 drive? Should i have removed it before starting to fit the unit? Thanks again.
Then i edited my message to add :
As i said tho, it looks as if the package has been stood on or somthing, probly by someone at royal mail. I think that is why i am having problems with my laser. Could i have a return address please. Thanks
There next reply :
Have you tried adjusting the pots on the laser ?
if so to what reading ?
thanks
And my reply back to them :
Yes i have tried adjusting the pots, the original readings were 3.6kohm and 1.3kohm (1.3 seemed a bit low?) So i first adjusted the 1.3 pot upto 2.9 as this was the reading from my original unit. I then tested it, it didn't work so i adjusted the other pot to 3.5kohm, 3.4, 3.3, all the way down to 2.8 testing after every tweek and each time all i was getting was open tray on original and copied discs both game and dvd.
They then said :
When was the ESD solder point resoldered to the 'faulty' laser ?
Thank You
.... By this time i was getting quite annoyed, and i had also bought a new 360 on saturday and tested the laser in that while i was flashing it and it didn't work in the brand new one either, so i then sent this message :
Hi, i do not understand what you mean by the comment "when was the ESD solder point resoldered to the 'faulty' laser?".... I have not resoldered the ESD solder point back onto the faulty laser, there is no point resoldering the ESD point, it is NOT going to make the laser work is it? So what is the point in resoldering it? This is the 4th time i have asked for a return address to send back the broken laser unit supplied by you to me and so far you have ignored me and not given me an address to return the item. I made an RMA request and was given RMA number: 48548657014. However when i enter my RMA number into your track a return page it says there is no such RMA number? Why have you canceled my RMA? If i do not get a satisfactory reply from you with a return address, after this, the 4th time i have asked, i will have no other option than to goto as many forums like xboxscene, xboxhacker, and all the many others and let everyone know what a shocking service i have recived from you. I would think that most of your customers visit these forums and would be interested to read of the poor service you provide. I have bought laser units before from ebay and never had any trouble with them and they sell for half the price on ebay that you sell them for on your site. I decided to use your site to order my laser because when i have bought them from ebay before they take a while to be delivered as they come from china and i wanted a faster service, however all the ones i have bought from ebay actually worked when i got them. Over the weekend i have bought a new xbox 360 and tested the laser in that and it dosn't work in that either, so the laser is definatly faulty. Please could you send me a return address so that i can finally return the laser unit bought from you for either an exchange for a WORKING unit or a refund to my card, i dont mind which do. Hope to here from you soon. Regards, Col.
And a couple of hours later i got this back from them :
Please be aware we do not respond to threats, bullying or veiled blackmail attempts and as a result you are now unable to receive any live or online support. Please direct all future correspondence via surface mail to the address upon the contact us page.
Thank you
Now all i wanted was a replacement for the faulty part i had recived from them. Now it would seem that they are refusing to even speak to me as after i got the last message from them i went to update my support ticket on there site and i can type out the message but the submit button has dissapeared so i cannot send the message.
They have told me to send postal mail to the address on the contact us page but here is the address list on the contact us page :
MrModchips
Peruksa 13
Klong Sam
Phathum Thani
Rangsit
Bangkok
Thailand
Fookin thailand? if they manage to fob me off and basicly ignor me on the live support on there site, i can only imagine how much notice they will take if i have to send letters half way around the world. It's a joke it really is.
Funny thing is that although there address is in thailand the laser was sent out by recorded mail with royal mail from inside the UK so they must have an office or somthing within the UK, does anyone know where that might be or have a UK telephone number for them.
I would appriciate it if you could leave a post to let me know what you think of the service i have received, and i will sign up with there site under a new user name and send them a link to this thred so they can check the comments made by other people who could be prospective customers (you guys) as i would think that most of there costomers will use this and other forums.
Thanks very much for your time taken to read this post and for any comments made.
This post has been edited by stickybuds: Jul 16 2007, 02:58 PM
Post by: cerealkillajme on July 16, 2007, 08:13:00 AM
Post by: fish_ on July 19, 2007, 02:44:00 PM
Date Ordered: Thursday 12 July, 2007
Xecuter 2.6 CE modchip
everything as expected.
i couldn't complain, but i didn't need service or help so i can't say anything about that.
i'm satisfied with my order.
Post by: Heet on July 30, 2007, 12:48:00 AM
I ordered a chip from them for the original playstation years ago! I figured they must have gone out of business by now. Who are you guys still selling to? Can't be repeat customers.
Anyways, of course the playstation chip never worked, so I got another one from a different site and worked great.
AVOID LIKE THE PLAGUE!!!!!!
Post by: dabbler on August 14, 2007, 04:09:00 PM
Post by: NoLogo on December 11, 2007, 09:52:00 AM
1 x Xecuter 3 CE and Xapt3r Combo
Order made 24/10/2007
Money taken 26/10/2007
Recieved a processing email then told item out of stock even though it said in stock when I bought it. Then every week regular as clockwork the ETA for new stock is set back a week. Contacted the site no reply. The site is down now by the looks of things.
Now 11/12/2007 still nothing just contacted VISA. Not too hopeful as it seems the guy behind Mr Modchips has been sentenced for selling modchips (and not for ripping people off, damn this country).
I wish I'd checked them out first but I used them a few years back with no problems so didn't think there would be any this time.
The guys a cunt I hope he gets raped in prison.
Post by: bengalsimon on January 12, 2009, 02:20:00 PM
Post by: XanTium on June 14, 2003, 04:49:00 PM
Please leave your experience, opinion, rating and/or comments here!
Post by: Dunny on June 15, 2003, 01:48:00 PM
Post by: mpauley on June 15, 2003, 03:42:00 PM
-mickey
Post by: GlenC on July 11, 2003, 09:05:00 PM
Thoroughly recommended 5*
Post by: Ice Rich on August 16, 2003, 02:09:00 PM
Rich
Post by: XLNC on September 03, 2003, 01:20:00 PM
I asked many questions to which they replied to instantly.
Prices are great X2.1 Lite for £25 shipped to any where in the UK.
I recommend mrmodchips to anybody
Post by: Jon_188 on September 17, 2003, 10:29:00 AM
Every Western-European ( like me
) should get his modchips here!!I got my 5 modchips two days after order was placed!
shipping included tracking info and signature on arrival for no money at all...
and support on both IRC and mail is wonderfull...they answered all my questions with patience
Try it out, u won't be sorry ...I can tell you that
Post by: aLuCaRD on October 16, 2003, 02:14:00 PM
Deffinately reccommended to my friends and everyone else.
Andy
Post by: xbc9526 on December 21, 2003, 06:43:00 PM
thanks in advance
Post by: Bargy on December 22, 2003, 04:23:00 AM
I had many questions to ask and mrmodchips responded very quickly and didn't mind helping.
Will definatley use this guy for all my chipping requirements.
Top notch supplier