Post by: Ave on August 20, 2004, 05:49:00 PM
Please leave your experience, opinion, rating and/or comments here!
Post by: RavNouS on August 30, 2004, 03:13:00 PM
Post by: wirm on September 07, 2004, 11:48:00 PM
Post by: MadeWade on September 14, 2004, 09:53:00 AM
i ordered a Duo2 SE for my PS2 on aug 28th
it's now sept 14 and i do not have it, nor has it been shipped
i have been sending them emails and they usually reply with a "we don't kno y ur chip hasn't been shipped, we'll get it out ASAP" and then nothing
if there's a payment problem, they haven't told me, but there shouldn't be since i used PayPal
i'm ready to contact my CC company and get a refund which would piss PayPal right off for the future dealings with chip dealer
i don't want to do it, but i think waiting 2 weeks for a little chip with no real explanation is ridiculous
i understand ur backed up, but i thought as of sept 8 everything was getting shipped ASAP?
i've been more than patient and fair <
Post by: Whipshock on September 15, 2004, 02:16:00 PM
Ordered one of the WD 250GB HD's they had on special for $129 + free shipping... I got my receipt but no order status update and no packages received
I know they were low on stock, hopefully they'll be shipping out soon
Any kind of update would be appreciated
thanks in advance chipdealer
Post by: MadeWade on September 15, 2004, 08:34:00 PM
placed it August 28th
it's september 15th
i've received a few emails with little to no explanation
it should not take 3 weeks to ship one chip
and if it were to, i deserve a reason whywho ever replied to me last told me i deserve compensation...
but it seems as if i'm lucky to even get a reply back lately, my latest emails have not been replied to...
i have been patient, this is garbage
please post this
UPDATE:
my chip finally got to me on October 1st...
i did come into contact with RoT who helped me out greatly and completely refunded my money and sent me my chip
for that, i give thumbs up
but one month for a chip is a bit much, hopefully this will not reoccur
best of luck to the rest of you
This post has been edited by MadeWade: Oct 5 2004, 02:45 AM <
Post by: Acer99 on September 20, 2004, 01:46:00 PM
....
Post by: bboycvd on September 24, 2004, 12:46:00 PM
Post by: bboycvd on September 24, 2004, 05:13:00 PM
i finally figured out how to get in touch with these guys.
Their mailserver is all fucked up because a spammer was using it as a relay, and thus their messages aren't getting through.
If you want to get in touch with them, it's #chipdealer on EFnet.
I was very frustrated by the lack of contact, but they're nice guys and took care of me well once i finally got in touch with them.
Cheers <
Post by: _DiGiTaL_ on September 29, 2004, 12:19:00 AM
Post by: AlienKill on September 29, 2004, 02:00:00 PM
"The owner of all the aliens"
Post by: wassco on September 30, 2004, 12:06:00 PM
there is not way it should take more then a week to send the chip (nomatter where in the world you are) <
Post by: Neptune on September 30, 2004, 05:38:00 PM
Post by: ChipDealerCom on September 30, 2004, 06:48:00 PM
We had nothing to do with the buyer complaints.. The people who ran it afterwords ran it into the ground"
We have shipped pre-orders for Xecuter 3 and have them in stock and shipping. We have an entire new support ticket system and new staff.
All of our inventory is in stock and when it is not, it is now noted specifically on the site. We are here because of the dealer greed to provide the best products for less and more customer service.
We appologize for any confusion when merging to our new server, shopping cart system, and staff and all orders are now running smooth.
If anyone has any problems they can contact me at Directly [email protected] I will respond within 2-3 hours. Thank you.. Chipdealer Manager.
Http://www.ChipDealer.com <
Post by: skeh on September 30, 2004, 08:56:00 PM
Post by: KPunk on September 30, 2004, 07:52:00 PM
Post by: the_owl on September 30, 2004, 08:10:00 PM
Friendly, helpful discreet, and honest
Post by: faceless on September 30, 2004, 08:44:00 PM
got it a few days later, my friend to install it... works great and my li'l bro is happy...
isn't that what big brothers are for!?
Post by: Dzson on September 30, 2004, 09:20:00 PM
10/10
Post by: sYND1C4Te on September 30, 2004, 09:38:00 PM
Best site out there. No need for imitations. Best quality and prices.
Post by: wassco on September 30, 2004, 09:50:00 PM
hope i get mine soon!
Post by: SLuSHIE on September 30, 2004, 09:57:00 PM
-slushie
Post by: RtWhO on September 30, 2004, 11:15:00 PM
Post by: ILLBLEED10984 on September 30, 2004, 11:27:00 PM
EDIT : Recieved my premodded ps2 yesterday. It works great. I got it in less than a week from my order. Great business and fast shipping. My X3 is on its way now. Thank you very much chipdealer!!
Post by: ariek on October 01, 2004, 01:58:00 PM
Paid with paypal, I'm registred user so my adress and name is valid.
Even had emailcontact with them on the same day, asking them to sent it as a gift.
Because I hadn't recieved my package (I Live in Europe) I sent them an email today in which I asked for progress.
I got an email back in which they asked for my ordernumber and the items I ordered.
I send the number today on which I got an email that due to fraud (???) they cancelled all the international orders.
This is 3 weeks after I ordered. No emails before I contacted them
You can tell I'm totally not satisfied.
And I cannot recommend this company
Post by: Nicotine on October 03, 2004, 07:52:00 AM
im in canada, took about 2 weeks, but, that's because customs were being cocksmokers.
Post by: KyserK19 on October 03, 2004, 05:28:00 PM
Post by: GaveUp on October 06, 2004, 11:37:00 AM
Post by: Modiller on October 06, 2004, 11:10:00 PM
Post by: B0N3D on October 07, 2004, 05:58:00 AM
I ordered a 2.6 Lite Solderless during the X3 rush .. It was mailed out on Friday night and I received it Wed. morning via USPS.
They're always around on mIRC to answer questions, very quick to respond to emails. The guy even told me if my item wasn't shipped out within 2 business days that they would give me a 19.95 skin of my choice as a gift!
Didn't get the skin because they're too damn efficient .. lol
I'm a happy customer and I'd definitely order through them again.
special tnx to RoT for the excellent service
Post by: bent98 on October 08, 2004, 08:19:00 PM
Post by: ThreeGKid on October 11, 2004, 04:49:00 PM
thanks chip dealer.
Post by: suckafree on October 12, 2004, 02:08:00 PM
Post by: Glycem on October 12, 2004, 05:35:00 PM
Post by: sfcsc on October 13, 2004, 05:19:00 PM
I bough an mod chip xecuter 2.6 at chipdealer.com
its been already more that a week, and I haven't get 1 single e-mail
saying what is going on with my order...
the funny think is that they already charge my credit card with the money
and I even payd for shiping and handling...
I keep sending e-mails and not a single answer...
what I'm going to do is call my bank and disput the transaction
becose this is fraud...
I'm getting my money back and not making another tipe of business with this people....
Good look with the rest of you.
Post by: wassco on October 15, 2004, 10:20:00 AM
see bottom post
***************
Post by: XboxOwnsAll on October 15, 2004, 05:26:00 PM
Post by: wassco on October 16, 2004, 10:31:00 PM
There apparently was a huge delay in the shipment of chips (being held by customs)
n e ways, after talking to NICOTINE` (apparently helpen wiht chipdealer canadian orders) told me about the problem, and personally took $$ outta his pocket to fix this error in shipping, i am GREATLY happy with there service, its nice to see sumone dig in there own pocket to get people there item, i totally take back everything i said earlier about this site, this is a GREAT site, im sure this one bad shipment wont happen again, and will be buying from them again, best prices, and VERY VERY VERY good support (when u know where to look for it) #chipdealer on mirc
NICOTINE ur the best man, the day after u told me u shipped it, i got it in the mail, ur the best!!
and there WAS an error in my order...but im happy with the error, so im not gonna say n e thing about it
lets just say the long wait was WELL WELL worth it!
and ROT (i guess owner of chipdealer) nicotine does a sweet ass job man, i'd be glad to have sumone like him helping me out if i had a killer site like yours
aight im outta here, time to install both my chips (hehehhe oops i gave away the error)
Post by: XboxOwnsAll on October 18, 2004, 10:59:00 AM
Post by: exile on October 18, 2004, 12:11:00 PM
Post by: MafiaKid on October 18, 2004, 01:22:00 PM
A week later I hadn't received any emails since the receipt email which was auto generated. I asked the guy on IRC and he said it shipped the previous day. Two weeks later, still nothing so I asked him again and after a few emails he told me he shipped it that day by UPS 2 DAY Air. A week later and still nothing. I emailed him again and no reply yet (that's 3 days ago). So a whole month after I've ordered and NOT A DAMN THING! However, my credit card has been charged the full amount the day I ordered it. So unless I get some kind of refund or finally some day get the product I would've just wasted $132. Out of the dozens of orders I've made on the internet, this would definitely have to be the worst experience. BTW my order number is 572.
UPDATE: I've received a full refund, so I'm feeling pretty good. Needless to say, never will I consider thinking about thinking (not a typo) about buying another product from any site even related to them again. But I got a 250gig drive for $109 from Outpost (which quickly sold out), so I'm happy now.
Post by: Nicotine on October 19, 2004, 04:32:00 PM
it's nicotine`
you can find me on efnet if you need be.
I AM SHIPPING THE CANADIAN ORDERS!
they will be shipped out TOMORROW (wed oct 20th)
depending where you are in canada, they should take 2 days approx for shipping..should receive them in time for the weekend
rest assured, i've been going through the slips, sorting out the orders, and getting them ready.....
I apologize personally for the delay - customs decided to hold the package for clearance. (never pay for over night shipping!!!)
over 5 days clearance for an over night shipment... :\
but, again. rest assured.
all you canucks will receive your order
Nicotine`
Post by: track2 on October 19, 2004, 09:22:00 PM
Post by: STICKY_BUD on October 20, 2004, 01:21:00 AM
this guy is a joke - dont trust him!!
Post by: Token User on October 20, 2004, 09:27:00 AM
October 12
Problems placing order due to Paypal problems, but the order was accepted ... so one week later we will see how long this actually takes.
I want my X3
Post by: exile on October 20, 2004, 02:26:00 PM
Post by: Token User on October 21, 2004, 11:41:00 AM
Order 1426 went in last week. Accepted via Paypal, money withdrawn from account - so "someone" has record of the transaction.
Trying to contact chipdealer, but unable to reach website .... weird.
All I want is my X3
Post by: Modiller on October 21, 2004, 01:11:00 PM
Post by: Kursor on October 21, 2004, 02:42:00 PM
I ordered 5 X3 chips on Oct 9th, 2004
Amount: $282.50 USD through Paypal.
Order 1338
I have not received a tracking# and scheduling a local pickup keeps getting delayed day after day after day. First I was supposed to pick it up along with a larger bulk order Sat Oct 16th, then they pushed it to Monday, then Tuesday, then Wed, then Thurs.....
I would just like my money back NOW for the 5 X3
I've asked several times now for this refund but have yet to receive my money back.
I will edit my review accordingly once I receive the refund for the 5 X3 of $282.50 USD
Order 1338
-----------------
Update: I received my refund shortly after posting this negative feedback. It's unfortunate though since I lost over $20 due to the USD dropping in value from the time they took my money on Oct 9th. To the time I fnally got my refund Oct 21st.
It looks like the only basis for Team Xecuter giving out official xecuter reseller status is buying power. If a reseller can fork over enough money to purchase 3000-5000 chips per month, that's good enough for them. Dependable customer service is clearly not a criteria where Chipdealer is concerned.
Post by: STICKY_BUD on October 22, 2004, 12:17:00 PM
10/24 - rec'd email from [email protected] notifying me that my credit card had been refunded, but i will not know if this is true for a few more days. bottom line is that the emails i received were far from upfront and professional. do not trust this seller! their claim of fast free shipping is bogus!!
----------------------------------------------------------------
chip order #1193
two xecuter3 chips
credit card was charged $120.25 on 10/6/04
summary - it has been 10 days since my chip was supposedly going to be sent from san marcos, california(i live in same state). unfortunately, i am less than satisfied and it looks like i have been ripped off, but if i get a response from them here in the forums and everything works out in the end, i am willing to be wrong!!! i have been ripped off before, but you can bet i will not be this time.
here are the only emails i have received... if chipdealer.com is serious, they would not send out mass bcc emails to begin with and they would reply with honesty instead of this bs. i have sent another email since, but nothing else has been received except the original email indicating my order and visa charge.
----- Original Message -----
From: Josh
To: joseph
Sent: Sunday, October 10, 2004 8:28 PM
Subject: RE: Your order on ChipDealer.com
Your message was forwarded to the ChipDealer.com owner and inventory. This is our policy when any client requests a refund or is threatening a charge back.
Federal Law and California state law says that we have up to 45 days to ship your item unless another time was clearly specified prior to your purchase.
For online purchases, we have reasonable 5-days to reply to your contact information provided from the time of purchase, longer if no electronic mail or phone number was provided. We have records showing we have made contact with you several times giving you a complimentary update on the status of your order.
Your order is already packaged and completed and will be shipped accordingly. The location of your package is currently at our main inventory at San Marcos, California. The package was delayed until Tuesday because of a holiday in which the United States Post Office was closed. Additionally, we ship in exact order of when we receive orders and handle as many as we can a day.
This letter was provided complimentary to you as was in no way required. You may print it for your physical records.
Thank you.
--------------------------------------------------------------------------------
From: joseph
Sent: Sunday, October 10, 2004 7:33 PM
To: Josh
Subject: Re: Your order on ChipDealer.com
i guess i was in too much of a hurry when i replied yesterday morning. i could have included my order #1193, but i was trying to get out of the house for an overnight trip as well as surprised and concerned by your email since my order was for $120.
in any event, seems to me like your reply could have said: "if you did pay, then none of this info is needed because your chip is already on the way." however, i assume that must not be the case.
i request a reply by monday evening to let me know the status my order #1193.
----- Original Message -----
From: Josh
To: joseph
Sent: Saturday, October 09, 2004 1:03 PM
Subject: RE: Your order on ChipDealer.com
Please respond ASAP with:
* The order number (If you have no receipt it was the payment description )
* Method of Payment (Paypal or Linkpoint)
* Transaction number on the merchent
* Your shipping address for the two Xecuter 3 chips
Its very possible you ordered once just to check prices or anything, and then ordered again and this time went through with the payment.
In any case, if you did pay and you respond quickly then your order will be out today. It may have already been shipped to you but I need more information such as the order number.
Thanks,
Joshua
--------------------------------------------------------------------------------
From: joseph
Sent: Saturday, October 09, 2004 9:28 AM
To: Josh
Subject: Re: Your order on ChipDealer.com
my credit card was charged by you 3 days ago for 2 xecuter3 chips @ $120.25 total so you must be mistaken(the transaction number according to my credit card is #xxxxxxxxxxxxxxxxx). however, i also have not received a shipping email yet so there must be some reason why. the 5% discount would be cool, but the chips delivered to my door would be cooler. today is saturday and as you already mentioned, it is a holiday weekend, i hope you can figure this out and send my chips today. 6 days after an order is placed(tuesday) is a not what i consider fast shipping; even if it is free. please respond today and let me know when i can expect my order or i will be inclined to contact my credit card company and take action to chargeback the order.
hope this helps you figure it out-
joseph
----- Original Message -----
From: Josh
To: Sales
Sent: Saturday, October 09, 2004 3:35 AM
Subject: Your order on ChipDealer.com
Hi, recently you have tried to order on ChipDealer.com.
It looks like your order may not have gone through successful. If you have ordered successfully since then, this e-mail isnt for you. If you were having problems, let us know and well be happy to help you.
The reason Im writing to you is because we are having a huge sale for Columbus Day and want your business. Right now, we are giving 5% off your entire order when you enter Columbus as a coupon. Wed like to remind you that Xecuter 3 has free shipping and our prices are always low.
We are accepting PayPal until Monday. On Monday, we will start accepting both PayPal and Credit Cards using LinkPoint.
Feel free to check out our site and dont worry, we are only e-mailing you to check on why your order was unauthorized. There are no lists and you wont be contacted again unless you respond or place an order.
Thank you!
Joshua
------------------------------------------------------
i will never again buy from a seller that is not time tested by my fellow x-s'ers
Post by: LOGIC 3 on October 22, 2004, 09:46:00 PM
Post by: kaf-187 on October 25, 2004, 08:03:00 PM
Unfortunately, the package was missing the pin header and now I'm waiting for another response as to how to go about resolving this.
I definitely don't think this was worth saving a couple bucks.
I will update my post to let you know how the service is regarding the replacement part.
Post by: kaf-187 on October 25, 2004, 08:47:00 PM
<Modiller`> you can buy pinheaders
<Modiller`> if its that big of a deal
<Modiller`> or do wire install
<zerokills> the pinheader is supposed to come with it though and I really don't want to do wire install
<Modiller`> well then tell RoTt
<Modiller`> you'll prob have to end up sending the whole thing back
<Modiller`> shipping alone will be more then how much a pinheader costs lol
<Modiller`> there like 50 cents
<zerokills> oh...just thought you were with chipdealer.com
<Modiller`> i am
<Modiller`> but im saying
<Modiller`> you'll probably have to send the whole thing back
<Modiller`> PM RoT
<Modiller`> and let him know
<zerokills> where can I get one then...if they're only .50
<Modiller`> radio shack
<Modiller`> count the lpc holes and get one that size
<zerokills> hmm...somethin new everyday.
<Modiller`> ok then PM RoT
<Modiller`> and tell him
<Modiller`> i dont know what you expect me to do..
<zerokills> I'll check my local radio shack and go from there
* Logging Modiller` to 'logs\Modiller`.EFnet.log'
End of Modiller` buffer Mon Oct 25 20:04:02 2004
As you can see, it seems they really don't care. Another user told me they took his paypal payment and then banned him from #chipdealer
Post by: qs_0001 on October 26, 2004, 07:23:00 PM
In the end I did recieve my chip, but I wasn't too thrilled with the lack of reply to order status emails and the length of time it took to get here (nearly 3 weeks seems a little long, even for Canada).
My advice....let the buyer beware.
Post by: Nicotine on October 27, 2004, 08:50:00 AM
all invoiced canadian orders have been shipped and taken care of.
as of now, im backing away.
I took over the canadian aspect of chipdealer for just over a week now. and i'm not taking care of it anymore.
all orders due are shipped (except one or 2, waiting clearance..)
please don't contact me on irc or here. i'm no longer taking care of canadian chip dealer.
Post by: bengali on October 27, 2004, 05:58:00 PM
The following is my experience with Chipdealer.com. I am writing this simply to share with others my experience. I will attempt to be as objective as possible and let you draw your own conclusions as to what kind of company chipdealer is. If you are reading this you have probably read other posts in the forum and have a good overall idea of other people's thoughts/experiences in the matter:
Like a lot of people here, I was eagerly awaiting the release of the Xecuter3. I did not pre-order my chip because I was unsure yet of the no-solder options. Finally, after the installation tutorials had been released I decided I could solder my own chip, as I have (limited) experience soldering in the past.
So, I went to teamxecuter.com to look at the authorized list of dealers. I went through the top few and came to Chipdealer. It appeared to be a good deal at $59 with FREE FAST SHIPPING. So, on Sunday, 10/9/04 I placed my order. I received a confirmation e-mail shortly stating:
"We will be in touch as soon as possible about your order, the details of which are as follows:"
The e-mail listed my cost: $59 for the chip and $2.25 for "handling." No information about when my item would be shipped was available, and I assumed by the wording of the statement above, that I would be notified soon.
Now, in my opinion (and yours may differ), when you order an item that is supposed to have FAST SHIPPING, the following should be true: It should SHIP (as in leave the seller) within 48 hours and be shipped using a 2-3 day shipping method. This means that in the worst case scenario (with weekends included) you should have your item within 5 days.
Ordering my item on Sunday afternoon 10/9, I expected to have my item by the following Friday.
On Monday (10/11) evening I still had no new contact from the seller about shipment. I decided to e-mail them asking for an update.
I received an automated response saying:
"Hi and thank you for e-mailing ChipDealer.com. We have got your e-mail and you should have a response within 24 hours."
Needless to say by Tuesday night (10/12) , I had no response. I went onto their web site to try their "new support system" and sent a message through there asking for status. I received the following e-mail:
"This is an automated response to inform you that your question has been received, and added to our system."
As of today, 10/27, this message is still unanswered.
By Wednesday (10/13), my item should have already left the seller and have been on it's way. But I found this was not the case...
I finally made it on to IRC #Chipdealer. I am an IRC user, but I find it absolutely ridiculous for a company to require the installation and learning of a piece of software just to get answers as to the status of an order. I should have not had to go to these lengths to talk to someone...but I did.
I spoke with RoT who told me (in summation):
1) That they had PayPal issues
2) That they had inventory problems
3) That my item was shipping very shortly (as in ready to go today)
I asked RoT if he wouldn't mind changing my shipping address to reflect my home address rather than work, since I would not be at work on Sat (no deliveries) and if the chip was shipping 2-3-day on Thursday then it should arrive by Saturday My conversation with RoT was harrowing, because he was obviously busy doing other things (?) but every response from him took 10+ minutes to receive and the conversation stopped and started several times throughout the day. He then said he needed to go, and that I should message (/msg) him instructions on what to do.
So I left notification for him to change the shipping address to my home, as well as left my e-mail address to contact me if he had any problems and/if he was able to accomplish this.
I never got a response.
On Friday I went onto #Chipdealer again. Messaged RoT and was told that the item shipped yesterday (10/14). I asked him where he shipped it and he said to my work address!
"Damn." I said, upset that he had not changed it to my home address (note: although I was upset, I do not entirely fault them for this, as they shouldn't be expected to have to change an address after an order was placed. However, because of their delays I felt they could/should do it on good faith).
"What's wrong?" he answered, "We can change it"
Now HOW? I ask you could he change the shipping address if the item was already shipped? I began to get very very suspicious. When I confronted him with this question I didn't get a response for several minutes, I then needed to sign off to get back to work. So I was still mystified by his statement.
However, upon arriving home from work Friday (10/15) I did have an e-mail from PayPal stating that there was shipment information posted to USPS. I was slightly relieved. However when checking out the tracking number that was sent me, all the USPS site returned to me was something along the following lines:
"The seller has notified us that we will be receiving a shipment"
I lost the exact wording, but basically it infered that USPS did not necessarily receive a shipment. They were simply notified that a shipment would be on its way to them. (My assumption is if you use their online system you can enter in a shipment order and say it is on it's way).
Lets skip through the weekend, as obviously I wasn't getting the chip on Friday. Come Monday afternoon (10/18) I still had not received the chip. This is now 9 days after my order with FAST SHIPPING.
By Tuesday (10/19), no chip. This is 5 days after I was told the item shipped (4 not counting Sunday...no mail).
I decided to have another talk with RoT, so I went onto #Chipdealer. I was obviously a little peeved so I asked him straight-forward, but politely, how Chipdealer can promise the shipping they do when they clearly cannot comply? I asked him how, even with the alleged problems they had (mentioned above), they can have such shoddy customer communication?
RoT gave some more excuses. He said the item was shipped 2 day and I will have it. (note: there is no such thing as 2-day USPS, priority mail is 2-3 days). At this point, just telling me the item was shipped and I would receive it was not going to placate me.
Then RoT tried to appease me. He apologized (again) and offered perhaps he can send me a free skin, or half-off my next chip. Now I admit that those seem to be nice gestures, but honestly, why would I want to continue to do any business with a company that treated their customers with such disregard? I let him know this.
I told RoT that unless I received the item by tomorrow (10/20...11 days after ordering with FAST SHIPPING) that I would have to refuse the order, contest the PayPal charges, post my experience on the forums, and report them to the BBB.
RoT's reply was along these lines:
1) That I was a WHINING BABY
2) That I got a GOOD DEAL cause they were giving FREE SHIPPING (remember I still paid $2.25 for "handling"...where was it "handled?"..never to me!) and that should make up for the fact that they are having problems and I haven't gotten my chip yet.
3) That FAST SHIPPING simply means the method they use to ship the item. That it does not include how quickly the item leaves the seller (by that rational I can pay $20 for overnight shipping, and have them send it out 2 weeks later overnight?!?!).
4) That I don't need to refuse my package, because he was going to CANCEL DELIVERY (an empty threat, as you can't cancel a USPS parcel once it has been sent. This only furthered my belief that the item never shipped).
Then what does RoT do? He kicks me from #Chipdealer and bans me from entering the room again with the following message:
"Banned (Fu**ing Dips**t)" - The asterisks are mine...he was not as polite.
So now, Wednesday 10/20 rolls around and guess what... NO CHIP! Surprised? I wasn't.
Here is a summary of what has happened since then:
- I went onto PayPal Wednesday and filed a dispute.
- I drove an two-hours (round trip) to see ModChipMan on Wednesday after work to pick up a chip from him for $59
- A package from Chipdealer finally reached my Office on Monday 10/25 and was REFUSED on my request (over 2 weeks after order was placed).
- PayPal notified me that they are refunding my money on Tuesday 10/26 with the following notes:
"We have determined that the seller is at fault...we will take appropriate action against the seller in this case. Actions may include issuing a warning, a temporary limitation, or terminating their account."
Now, I doubt Chipdealer will have their account terminated, or even suspended for this one infraction, but it just goes to show that PayPal is on my side and they note that Chipdealer behaved fraudulently.
Also, please note that the item finally reached my office approx. 3 days after I filed a complaint with PayPal. That seems curious to me. Perhaps Chipdealer did not actually ship my chip 2-day delivery until I actually filed a complaint over a week and a half after my order was placed? This is just speculation, I will let you decide.
So what did I learn during this experience? That Chipdealer, although you may eventually receive an ordered product from them, acts deceptively in their dealings with customers.
I would never do business with them again based on my experience and those of others I have read in the forums.
So where am I now? After purchasing my chip from ModChipMan (good guys!) Wednesday night (10/20). I struggled to solder it into my X-Box (boy those installation diagrams sure are magnified!). Quite a few hours (and some FRAGs later) my chip is working. My new 250GB drive is installed, my BIOS is updated and my dashboards are installed. All this was done with the fine help of the information posted on these sites.
If you are a newbie, I highly recommend searching the forums, all the information IS there! Also, if you have never soldered before, have someone do it for you. Regardless of what a lot of these people say, it is more difficult then it appears. Don't think your first soldering job can be to put an X3 in. If you insist on doing it yourself, practice heavily on similar components (read: pin header). However, for the price you would pay for some spare parts from RadioShack, you might as well pay someone to put it in!
Good luck to all and Caveat Emptor!
-b
P.S. I'm done with Chipdealer and this ordeal. I don't care if this is replied to in any positive or negative means. I simply provide it to the community as a report of my experience. Any responses to this post will most likely go unanswered by me since I have already stated ALL the facts herein.
Post by: afrikabambatta on October 27, 2004, 10:23:00 PM
I sent them my xbox to have an X3 and a hdd installed. Fedex says they got it last monday. they said it would take a week to do and a day to ship (i am 30 miles away). No one has returned my emails since they got my dough. I can see it taking longer than they said but they could at least tell me they got my box. Waiting till the weekend then i am going out there.
Post by: RAV182001 on October 28, 2004, 07:24:00 AM
Post by: XboxOwnsAll on October 28, 2004, 02:21:00 PM
Post by: RAV182001 on October 29, 2004, 12:10:00 PM
I HOPE SOMEONE OUT THERE CAN HELP ME OR SUGGEST SOMETHIN. I PURCHASED A PRE MOD X BOX FRM CHIPDEALER. SPENT AND WAS CHRGD 418.00. I THINK THIS CMPY IS OUT OF BUSINESS OR THEY JUST LIKE TAKING PEOPLES $. I SENT MANY EMAILS IN REGARD TO STATUS OF ORDER AND NO ANS.IF I CAN GET AN ADDRESS ORM # I WOULD APPREC IT ALOT. THIS COMPANY MESSED W THE WRONG PERSON
Post by: Token User on November 01, 2004, 08:04:00 AM
| QUOTE (Token User @ Oct 21 2004, 07:44 PM) |
| This went off to the never never yesterday, but anyway ... Order 1426 went in last week. Accepted via Paypal, money withdrawn from account - so "someone" has record of the transaction. Trying to contact chipdealer, but unable to reach website .... weird. All I want is my X3 |
After talking to RoT over IRC (EFNET, #Chipdealer channel), my chip finally shipped last week ... and arrived at the wrong address on Friday. Not Chipdealers fault - everything was correctly addressed. Our pot head postman has a hard time realising that the letter box out side my house, with my house numbers actually should get the letters addressed to me. Instead he delivered it next door (residential neghbourhood, its not like a close packed apartment complex - he is just brain dead).
As far as I can see, everything arrived in tact.
So --- order placed 12 Oct. Order arrived 29 Oct.
I'm not unhappy about the transaction, because I wasn't in any great hurry. I am dissatisfied with the communication involved with the process though.
IRC should not be used as a substitute for customer service or email. Nuff said.
Rav182001 - jump onto EFNET and message RoT or whatnot in the #Chipdealer room. My understanding is that a number of premods went out last week. Be civil or you will get bumped.
Oh well - time to pull apart my Xbox, find out which version it is (suspect 1.4) and get soldering. Wonder if my boss will notice if I am not online
Post by: afrikabambatta on November 01, 2004, 11:23:00 AM
managed to actually get a hold of these theives on mircThis is our conversation. He actually wanted me to pay agian.
<Guest5736> whats going on with my order #1677
<Guest5736> Its been a long time and i am very nervous now
<RoT> it was cancelled
<Guest5736> omg
<RoT> we emailed you about it
<Guest5736> to where
<RoT> I will have to look it up
<RoT> are you in SD?
<Guest5736> why did you keep the $$ and the xbox
<Guest5736> yes
<RoT> we didnt keep your xbox
<RoT> its ready
<RoT> just sitting here
<Guest5736> was the work performed?
<RoT> [09:32] <RoT> we didnt keep your xbox
<RoT> [09:32] <RoT> its ready
<RoT> [09:32] <RoT> just sitting here
<RoT> IM not sure what part of that you dont understand
<Guest5736> so am i supposed to pick it up
<RoT> no but we need you to dispute the paypal payment you sent becuase the account owner died
<RoT> and when they refund you please send me the payment personally
<Guest5736> you have to be kidding me
<RoT> no IM not joking about my partner and friend for 10 years dying
<Guest5736> i would like to speak with you
<RoT> sure
<Guest5736> where can i call?
<RoT> call 760 910 8xxx
<Guest5736> thanks
<RoT> yup
<Guest5736> Listen Rot I can appreceate your situation and my sincerest condolences
<Guest5736> However i just spoke with my attourney
<Guest5736> She advised me that you are in breach of contract
<RoT> no problem
<Guest5736> It is not my responsibility to deal with pay pal
<RoT> I will have them unmod it today
<RoT> and you can take it up with paypal and the deceased
<RoT> and we will return it to ya
<RoT> thanks
[SIZE=14]DO NOT PURCHASE FROM THESE GUYS UNDER ANY CIRCUMSTANCES
it is a shame that teamxecuter.com would list these guys prominately on their website somone should inform them that they are promoting this kind of thing
If i dont get my box by the end of the week its off to cour we go
Post by: RAV182001 on November 03, 2004, 07:09:00 AM
to all people who r looking to buy an x box or mod chip. plse do not deal w chipdealer , they r scamers.after numerous emails i finally rec an ansr . their answr was deal w/ paypal for a refund. unfortunatly our old paypal acct past away. i spent 418.00 and thats the ans i get . im waning all of u out there be careful. i also hope that xecuter .com gets them off their bets seller site list, cause many more people r going to get screwed i did
Post by: frankgomez75 on November 06, 2004, 01:55:00 AM
This company SUX! Plain and simple, DO NOT BUY FROM THEM!!!!!
I order 10 DUO SE 2 chips from them. Never found out what happend to them. Waited over a week and no replies to any of my emails. These people will take your money and run! Stay away from them.
I hope they burn!!!!
Post by: Modiller on November 16, 2004, 10:26:00 PM
Post by: MasterChief B on November 22, 2004, 09:24:00 AM
"Dear Sir or Madam,
I have contacted you before regarding my order in the emails below. In response, once you sent me the USPS tracking number and once you sent me a paypal email saying that my payment has been " marked " as shipped. The USPS tracking information still ONLY says that they were informed to "EXPECT" my order for shipment on November 12, 2004, and the "order shipped" notice from paypal is only set to "order shipped" by the seller. I have no confidence that this order has been shipped as it does not take 8 business days to ship something priority mail from California to Ohio. This was originally ordered on November 5th! and it is now November 22nd. Please get back to me and tell me what is going on immediately.
Here is what USPS.Com reports when the tracking number that you supplied is entered today, November 22, 2004:
Track & Confirm
Current Status
You entered 0180 5213 9075 8875 4689
The U.S. Postal Service was electronically notified by the shipper or shipping partner on November 12, 2004 to expect your package for mailing. Information, if available, is updated every evening. Please check again later.
This is exactly what it has said since you first sent the tracking number and this and your paypal email do nothing to assure me that this package has been sent. Please get back to me soon as I am tired of worrying about this.
Sincerely,"
Post by: ericpell on November 23, 2004, 11:46:00 PM
Thanks to Modiller, PhiSqaure, and the rest of the guys for putting up with me - and my stupid 1.6b!
Post by: shadow mazter on November 24, 2004, 03:36:00 PM
so i hope i get a respond from any staff of CHIPDEALER people Thanks
Post by: Digital Rapage on November 25, 2004, 07:35:00 AM
i just ordered a Xecuter 3 from them like 2 days ago and NOW i find this forum saying all these bad stuff and how long it took them for it to arrive. Well i hope i will get an answer from a staff from chipdealer from here but i hope i recive my chip
Post by: inkspoof on November 26, 2004, 03:42:00 PM
| QUOTE |
| *RoT* ok we have your order but *RoT* were sending you an email about upgrading it *RoT* http://www.teamxecuter.com/ *RoT* we just got these in and 90% of the people who ordered in the last week want this stuff for +their x3 *me* the xlcd? *RoT* yep *RoT* xlcd and proswitches *me* okay *RoT* so the email is coming *me* how soon? *RoT* and let us know cuz we will ship them all together *RoT* saving $$$ for us both |
I was able to ask RoT about my order placed last week and that's what he said to me. I haven't gotten the email yet so I'm waiting for it.
Post by: MasterChief B on November 29, 2004, 07:22:00 AM
| QUOTE (MasterChief B @ Nov 22 2004, 06:27 PM) |
| Here is the Email that i just sent them. I ordered an X3 on 11/5, they said it was shipped priority 2-3 days on 11/12. Still no chip and still no contact. I hope they get in touch with me because this is absolute nonsense!! I will post the outcome of this disaster here. I am still hoping for a good one... "Dear Sir or Madam, I have contacted you before regarding my order in the emails below. In response, once you sent me the USPS tracking number and once you sent me a paypal email saying that my payment has been " marked " as shipped. The USPS tracking information still ONLY says that they were informed to "EXPECT" my order for shipment on November 12, 2004, and the "order shipped" notice from paypal is only set to "order shipped" by the seller. I have no confidence that this order has been shipped as it does not take 8 business days to ship something priority mail from California to Ohio. This was originally ordered on November 5th! and it is now November 22nd. Please get back to me and tell me what is going on immediately. Here is what USPS.Com reports when the tracking number that you supplied is entered today, November 22, 2004: Track & Confirm Current Status You entered 0180 5213 9075 8875 4689 The U.S. Postal Service was electronically notified by the shipper or shipping partner on November 12, 2004 to expect your package for mailing. Information, if available, is updated every evening. Please check again later. This is exactly what it has said since you first sent the tracking number and this and your paypal email do nothing to assure me that this package has been sent. Please get back to me soon as I am tired of worrying about this. Sincerely," |
Just to update...still no chip. They still look at their website, it shows that it has been completed, but the USPS.com tracking number still shows that the order was expected for shipment. Not that it actually shipped. I am so irritated with this company. On 11/12 they said it would be 2-3 day shipping. Now it is 11/29 on an order placed 11/5 and still no Chip and a bunch of unfullfilled promises from someone on their IRC channel that said he saw it didn't go out and that he would message his shipping department to get it out.
I am so unhappy with these people.
Post by: Tsuchikage on November 30, 2004, 04:16:00 PM
Post by: MasterChief B on December 01, 2004, 08:56:00 AM
Unfortunately, I am travelling Friday morning so I will not be able to see if it actually arrives. If I see any movement on the tracking information at USPS.com I will not file a paypal complaint, but so far all I see is that they "expect" my package to be shipped.
This is all I have seen for a month. They have said on the chipdealer site that the order has been completed on 11/12, and then again on 11/29, and it was assigned a tracking number each of these times, but I have seen no evidence to date that it has ever been shipped. Hopefully new information will post at USPS.com this evening or tomorrow. Tomorrow night, if there is no change I have to file the paypal complaint to try to obtain the funds I used to pay for this.
Chipdealer also did not do anything to try to make me feel better about waiting a month, writing a ton of emails, wasting a ton of time on their IRC site, and wasting a ton of time on these boards. No refund, no offer of a new switch or lcd. Nothing. At this point I just hope to see a change on the USPS.com tracking site and that I get my chip.
They are also doing business as a California corporation, but everyone on their IRC channel says they are in Hong Kong and just "LOL's" about it like it is the funniest thing. They basically laugh at you if you are having a problem with them on that channel. They are ill equipped to deal with anyone and I have a hugely sour taste in my mouth from this entire transaction. I advise everyone to go elsewhere to look for your chips and modification supplies.
I will post again with an outcome. 28 days and counting.
Post by: FoxRacR17 on December 02, 2004, 04:42:00 PM
Post by: 6zero9 on December 08, 2004, 11:37:00 AM
i ordered an x2.6, an x3 and an xlcd from chip dealer last monday. When i got it, it was missing the x3. i've been doin the whole online shopping thing for a while, and i understand ish happens. so, i got on #chipdealer and talked to rot. (cool channel to just kick it and chat in too, btw). he was pretty busy, but he did help me out quite a bit. it was kinda hard to tell if he was being serious or joking half the time, but that's cool, that's how i am.
anyway, after a bit of talking and all that, he said i'd prolly have my chip by saturday. heres hopin.
i'd recommend chipdealer.com to anyone who isnt in a hurry. run by a bunch of guys that don't mind chattin with you.
they were willing to work with me, and hopefully everything will work out
Post by: B-a-r-d-o-c-k on December 14, 2004, 09:30:00 PM
went smoothly, and im satisfied
Post by: Modiller on December 14, 2004, 09:37:00 PM
and we DO help. Especially me who does tech. help and am up nights and nights helping people.
Post by: Modiller on December 14, 2004, 09:41:00 PM
Post by: MadeWade on December 17, 2004, 01:00:00 PM
ordered my chips directly from one of the bosses, 20 chips in total, payed for overnight delivery on the 15th, got my chips on the 16th
awesome service, couldn't say anything bad about them
i hope that the rest of you guys work out your problems with Chipdealer, and for those of you who were actually told to take it up with chipdealer, don't be lazy, get off ur ass and do it
if an account got frozen or closed down becuz of someone's death, you should win the case almost GUARANTEED as long as you conduct yourself right
i was ripped off by a company once, took it up with PayPal, it took a couple of months but i got my money back, and all i had to do was write a couple of emails
so, good luck to all, and don't go telling people you got ripped off until Pay Pal has ruled in your favour at least
Post by: liq456 on December 18, 2004, 10:51:00 AM
Post by: JakeCourtney on December 19, 2004, 07:03:00 PM
Post by: NECTuR on December 22, 2004, 11:17:00 AM
Post by: shookie on December 22, 2004, 01:51:00 PM
Ordered X3 chip.
Tuesday 2am or so. I ordered. Tuesday 3pm i got email - package shipped. Assumingly the product shipped the next day i got my X3 in 4 days. From cali to new jers thats pretty decent.
shookie_@efnet
Post by: DonkeyChips on December 24, 2004, 08:20:00 PM
I placed an order on Dec. 15th; it's Christmas Eve and still no-show. I've sent numerous e-mails and received vague, seemingly automated responses. I definately will not be dealing with these people again and might end up having to file with my credit card company if I don't receive anything soon. I'll keep everyone updated.
Time to pay IRC a visit...
Post by: Modiller on December 26, 2004, 01:14:00 AM
Post by: Kr8z1 on December 26, 2004, 08:21:00 AM
Ordered the Xecuter 3 & Pro Switch on 12/13 (order #4222).
Got an email saying it shipped on 12/16 and I should receive it within 3-4 days.
I still have not received my order and it's after Christmas now.
This was a Christmas present for my son. If I had known they were not going to live up to their promise of delivery before Christmas, I would have ordered from someone else.
Post by: cobalt120 on January 05, 2005, 04:21:00 AM
I'm coming to this thread after receiving no reponse to 2 emails sent to [email protected] and one email sent through the chipdealer.com "contact us" form.
I ordered an XLCD through you. The Order # was 4054.
The chip arrived fine, but after installation I saw that many of the characters on the bottom line of the LCD screen were missing pixels, so much that you can't really read the characters. I need to exchange this XLCD for one that isn't defective. Please respond to me so we can arrange the exchange.
Post by: cobalt120 on January 05, 2005, 04:25:00 AM
I'm coming to this thread after receiving no reponse to 3 seperate emails (2 to [email protected], one generated through the "contact us" form on your web site).
My order id is 4054. I ordered an XLCD. The LCD arrived fine, however when I hooked it up I saw that all of the characters on the bottom line are missing a significant # of pixels which makes them impossible to read. I need to exchange this defective XLCD for another one.
Please respond, otherwise I'll soon have no recourse other than to initiate a chargeback on my credit card.
Post by: juanmanuel on January 06, 2005, 02:48:00 PM
Post by: rezin8r on January 07, 2005, 03:09:00 PM
ORDER # 4400
I ordered a pre-modded xbox from them on dec 17th. My order total was over 300 bucks. I called someone in the sales dept after i placed the order to verifiy that it would shipped before xmas. I told him that it was a christmas gift and he said no problem. I went the entire week of xmas thinking it was on its way. Then, on christmas eve i get a nice little email telling me that it wasnt even shipped yet, and probable wasnt going to be for "the next 8-12 days". It REALLY pissed me off that couldnt give me call to even tell me it wasnt going to be there on time. What the hell do they take your phone number for anyway? Hold on, story is not over yet. So then, the following week i was pissed. I called them and told them they sucked and to cancel my order and refund my money. Two freaking weeks later, no credit to my account. They refuse to answer the phone or any emails. So you know what? I called my bank to file a fraud claim against them. My bank will refund my 313 dollars in five days and i hope they give chipdealer.com hell. F U chipdealer!
Post by: rezin8r on January 07, 2005, 03:13:00 PM
ORDER # 4400
I ordered a pre-modded xbox from them on dec 17th. My order total was over 300 bucks. I called someone in the sales dept after i placed the order to verifiy that it would shipped before xmas. I told him that it was a christmas gift and he said no problem. I went the entire week of xmas thinking it was on its way. Then, on christmas eve i get a nice little email telling me that it wasnt even shipped yet, and probable wasnt going to be for "the next 8-12 days". It REALLY pissed me off that couldnt give me call to even tell me it wasnt going to be there on time. What the hell do they take your phone number for anyway? Hold on, story is not over yet. So then, the following week i was pissed. I called them and told them they sucked and to cancel my order and refund my money. Two freaking weeks later, no credit to my account. They refuse to answer the phone or any emails. So you know what? I called my bank to file a fraud claim against them. My bank will refund my 313 dollars in five days and i hope they give chipdealer.com hell. F U chipdealer!
Post by: The Valuum on January 07, 2005, 06:25:00 PM
Getting kicked and banned from every console channel on efnet is what provoked me to finally get around and write this.
I can honestly say these people are the biggest bunch of lowlifes in the ps2 scene. The extent of it is incredible.
Lets start out with my experiance with chipdealer
I save up the money for a ps2 modchip + install, during this time I hang around in chipdealers irc channel. I asked about getting my ps2 repaired, then a install + a modchip. They said that I would get this repair for FREE. So I finally get the money together, and order my modchip + installation.
Now all i need is the shipping information, I wait a few days. No emails regarding shipping info.
- At this point the begging begins, it's the only way I've got anything from chipdealer-
So day after day I ask if I can get shipping information evertime I see a mod. Either they ignore me, start answering me then suddenly go idle (suprise), and finally I ask if I can just cancel my order if i'm not going to get my stuff. And what do you know, I get the shipping information! So I dish out the money for shipping.
This is the smooth part, my package arrives with them.
After more than the time they said it would take (2 days) i get an email from them stating that they could not repair my ps2 (this operation was stated to be free, remember?). And that I could get a refund on it. Now there is no information on how to get this MAGIC REFUND in the email. So I head to the IRC channel.
Over the time of begging for this refund I hear a lot of different things from the CD "staff" . I heard that they will be giving me a 50% refund, then I heard they'd refund me the modchip money, then i heard they'd send me the modchip. None of these was a full refund. Now I would have glady accepted the first 2 offers, but once again, the staff suddenly stopped answering me.
And from that time on I am at the stage I'm currently at, begging for the refund.
So everyday I make it a point to go in and ask for a refund, and I still havent recieved it. Now the channel requires a voice to speak, so I have to wait an eternity to get +v, and then I ask.
Now it's gotten to the point where it's not even that important about the money, just about how I much I hate the lowlife scum that run it. I was in #ps2 when someone asked what a good place to order modchips was, I said a site I respected, someone else said chipdealer. I recommended he not order from chipdealer as they scammed me. I get a message from one of the ops at chipdealer, that said he'd permaban me if I talked **** about him anymore.
I said something in #xbox about how I was mad how #chipdealer required a +v , and I started talking to other people who hadn't get their orders from Chipdealer. These aren't the first customers of CD i've seen. I used to be in the channel all the time (begging for a refund/shipping info, would you believe it!) and I've seen people asking why they didn't recieve their product, why it was broken/dead and so on. My personal favorite was a guy who had been waiting 5 months for whatever he wanted (order or refund, I don't know).
So back to today in #xbox. We started talking about CD and how unreliable they were. Then an op from #xbox starts defening CD and how we didn't get ripped off (because he obviously knew EXACTLY what happened, just joining and all). And eventually, I start argueing with him on how they endorse such a company.
Well this lead to me being banned from every console discussion channel in IRC, and #psp.
And I just think it's sad, that such a terrible company can succeed because of the support of these channels.
Please, do not trust these people, buy from someone reputable. Netmech on this forum seems like a responsible guy, unlike CD who has a 12 year old running international shipping.
Thanks for reading
Post by: TPSMC on January 08, 2005, 12:38:00 PM
WARNING DO NOT BUY FROM CHIPDEALER.COM
They took my money and never sent me anything. I ordered 2 x3 chips and 1 DMS4 pro and havent received them 2 months later. I called left messages, joind their support chat, sent e-mails and spoke with EveloutionAuction on AIM (Owner of chipdealer) and they have done nothing. I also found out their shipping guy Whatnot on efnet is being charged with fraud (see below). They also sent me a nice reply to one of my e-mails letting them know I was not happy with their service. (See Below)
(Below taken from Whatnot's web site b.a.c.k.u.p.-.s.o.u.r.c.e.com)
Got Arrested...
Yes, it is true. I have two felony charges against me that involves theft of services and fraud schemes. The misleading sheriffs who I attempted to help have anal fucked me with a 12 inch dick.
It all started last wednesday, June 16, 2004 when I went to the mailbox ect. location to pick up some...
(72 Comments) Read More...
Posted By: whatnot On 01-06-2005 09:38 PM
****************************************************************
Fuck you
-----Original Message-----
From: TPSMC [mailto:Edited]
Sent: Friday, January 07, 2005 8:11 PM
To: Josh
Subject: Re: News about ChipDealer
Fuck you! I still havent received my order. I have called like a thousand
times, sent e-mails, joined your chat room, and even talked to
eveloutionauction on AIM. SEND ME MY CHIPS!!!!!!
----- Original Message -----
From: "Josh" <[email protected]>
To: <Edited>
Sent: Friday, January 07, 2005 4:54 PM
Subject: News about ChipDealer
> Hi,
>
> I hope you had a pleasant experience with our company, and also hope you
> had a great Christmas and New Years.
>
> I just wanted to personally let you know about some new additions we've
> done to our site and a couple new specials you can't pass up.
>
> Since you've ordered, we have added a brand new shopping cart system,
> design, customer logon and live order status, live chat, and brand new
> additions to our staff.
>
> You can check out our new site at http://www.chipdealer.com/
>
> If you have concerns with your order previous to this new site, you can
> logon here http://www.chipealer.com/login.php
>
> We have added many new combos including XLCD and PRO Switch for Xecuter 3
> with FREE shipping, various accessories for Xbox and PlayStation 2, brand
> new skins, ect.
>
> Products in stock now usually ship the same or next business day as you
> order and I invite you to check us out again.
>
> We're glad to have you as a customer and you can reply to this e-mail with
> any questions you may have.
>
> There is no need to cancel or unsubscribe as you will only receive future
> e-mails if it is directly related to your order.
>
> If you are interested in receiving new specials and deals, or important
> news about our site-- you should consider signing up for our new mailing
> list located on our new site.
>
> Have a great day and take care,
>
> Josh
> ChipDealer.com
Post by: gmmorrell on January 12, 2005, 01:22:00 PM
Ordered my X3. Their site said it was in stock. You know when you do not get any order status emails that they do not have it in stock.
Weeks passed. I cancelled my order. More accurately, I tried to cancel my order with many emails to any email address I could find on their site.
In the end, they sent the chip anyway (weeks late) despite my many attempts to cancel the order.
This story is not as bad as being ripped off (I got what I ordered), but this is not a very professional outfit and I will not use them again.
Post by: NECTuR on January 13, 2005, 03:27:00 PM
If you have not received your order due to any technical or whatever problems were involved, drop by in the chat room and send me a msg and i will try MY HARDEST to handle the situation.
We are not a scam
We are not a fraud
And We do not take peoples money
NECTuR----of chipdealer
Post by: Mrr Hatt on January 13, 2005, 10:10:00 PM
Not in a million years can this site be reccomended until they get much faster, better organized and truthful.
Post by: NECTuR on January 15, 2005, 10:53:00 PM
Post by: rezin8r on January 18, 2005, 05:14:00 PM
QUOTE(NECTuR @ Jan 13 2005, 11:58 PM)
Ok ..the lies or whatever need to stop
Lies? how about the big banner on your site that promised delivery before xmas, you mean those kind of lies? I didnt even get a freakin email telling me my order wasnt going to be shipped until xmas eve!!! AND I MADE THE PURCHASE ON THE 16TH!!!!
QUOTE
We are not a scam
We are not a fraud
And We do not take peoples money
We are not a fraud
And We do not take peoples money
Yes,
you ARE a scam
you ARE a fraud
I couldnt even get my money back despite the many emails and calls i made. Only when i sicked my bank on them did they credit my account. very poor business..... i hope you guys go under, which i think is going to happen very soon if not already. It's just a matter of time before your credit card accounts get yanked due to too many fraud complaints. CHIPDEALER.COM SUCKS!
Post by: Mrr Hatt on January 23, 2005, 09:26:00 PM
QUOTE(NECTuR @ Jan 15 2005, 11:24 PM)
By the begining of Febuary we will be all caught up.
Aren't you guys always behind? Because the first order I made was in September, long before the supposed console shortages. Took 3 weeks to arive and to top it off it was a referb with several of the case screws stripped that I had to drill off to upgrade my harddrive. Second order wasn't even a premod it was a system I sent to you to chip. That took 7 weeks....
Post by: Xer0 on January 24, 2005, 12:21:00 AM
Post by: NECTuR on January 25, 2005, 12:27:00 PM
For future problems like exchanging and returning talk to one of us personaly on the chatroom where at least 1 of us is around all day.
Post by: Xer0 on January 27, 2005, 02:15:00 PM
these people are a SCAM. The dirtiest of the dirty.
Left emails, messages, talked to them on irc and was promised a refund. (yeah right)
after about the third time i came on to irc and finally started to get aggresive in fighiting FOR MY MONEY BACK, i was BANNED.
I've filed a complain with the better buisness bereu. I left 1 more message saying if i was not credited today I would file complaint with credit card company.
As for the BBB, they're smarter then the average bear, so they will hopfully do the right thing and shut these scumbags down.
Post by: 1nick9 on January 31, 2005, 03:51:00 AM
QUOTE
OK lets start over cuz I have the orders shipped DHL and delivered a long time ago..
You never got it?
You never got it?
replied to that mulitply times (waited a week) with no reply so i then called my credit card company to claim fraud
now hav my money back and goin take it somewhere else(like robotpig.com)
never goin to buy off these guys again
Post by: suko on February 03, 2005, 02:10:00 PM
QUOTE(NECTuR @ Jan 16 2005, 05:59 AM)
By the begining of Febuary we will be all caught up.
So, are you all caught up yet?
And if I ordered sometime this week, say a pre-modified ps2 (version 9 or 10) with a matrix infinity, you would be able to have everthing done and shipped out to me within a week or two?
Post by: lovok81 on February 11, 2005, 03:42:00 AM
QUOTE(suko @ Feb 3 2005, 01:16 PM)
So, are you all caught up yet?
And if I ordered sometime this week, say a pre-modified ps2 (version 9 or 10) with a matrix infinity, you would be able to have everthing done and shipped out to me within a week or two?
And if I ordered sometime this week, say a pre-modified ps2 (version 9 or 10) with a matrix infinity, you would be able to have everthing done and shipped out to me within a week or two?
No- they're not caught up. I mailed them a PS2 and DMS4 PRO chip for installation- they received it Monday Jan 3, 2005. I'm still waiting (that's 6 weeks ago!!!)-- I can't even get them to return emails or phone calls let alone actually reach one of them by telephone or live chat with any sort of regularity. (note about live-chat: expect to wait hours before you get 'voiced')
I can't even get them to cancel my order and ship back my unit-- their shipping guy promised me he'd mail it back last Friday, Feb 4, 2005-- but after 3 days (it only takes 2 days for the slowest shipping to reach my city from their location) with no refund on my credit card (and no PS2 in my possession), I knew he obviously hadn't shipped it out as promised. I emailed and left messages to complain-- no one replied until Feb 8, 2005.
Now that my PS2 had been delayed AGAIN-- I told them to either finish the install and ship it back-- or simply cancel and refund my order and ship it back by next week. Either way-- I just want my PS2+chip back, mod'ed or unmod'ed. I have no idea if they have any intention of keeping their word this time. I fully expect to be at their mercy leading into a 7th, 8th, 9th, or even 10th week!!
Before I ordered, I called their sales rep-- he returned my calls quickly and replied to all my emails, stating the installation would take two weeks to finish. Two weeks pass and I call back asking about my order, they say they're very busy and it'll get done next week. My follow-up calls to their shipping department always yield the same response, "It'll be done next week," or, "I'll be done within the next two weeks."
They put forth plenty of effort into pushing a sale but have no intention of exerting the same level of effort to actually fill orders. They are backed up w/ work, but they have no intention of warning new customers about delays. Their customer service is superficial-- they have a toll free line, email, and live chat but their staff will do nothing to help you-- they only make empty promises and shallow apologies in order for them to keep you off their backs.
The majority (if not ALL) positive reviews for them are either hoaxes committed/encouraged by chipdealer staff or the person writing the review ordered a regular stock item. (modchip, CD loader, PS2/Xbox part, etc).
I can not recommend these people to anyone. I wish I had done my research and had paid a little bit extra to an HONEST business to do my chip install.
Hey Nectur, it's the middle of Feb, why aren't you caught up? I've been waiting 6 weeks- why doesn't my order have priority, yet? Do you really have a poor soul who has been waiting even longer? How long? 7, 8, 9, 10 weeks?!?
I've had problems and difficulties with your company-- why don't you reply to my emails? Why don't you answer me on live-chat?
Post by: drperl on February 11, 2005, 10:09:00 AM
I almost cancelled my order after I read some of the posts here. I'm glad I didn't. I ordered the X3 CP on Mon 2/7 and it came Thurs 2/10. My order id: #877 . I was very happy with the service although I never tried to contact anyone to know how quickly they respond. All I know is that no other shop had the CP and I got it quickly and at a good price. My only complaint is that I had to go out any buy screws to install my XLCD because the CP did not come with any (probably not their fault).
To sum up...
quick shipping, good price. Would use again, perhaps to mod my xbox next sometime around Christmas
Post by: guyryu64 on February 11, 2005, 11:47:00 PM
i placed an order on december 21 2004 i have not received my order, even i sent my console to be modded, can't contact them,they don't keep you updated,not only that, always an excuse that they don't have the console when my order was supposed to be in my hands in 2 weeks(it's december 20 thru february 12 is 2 weeks? Jeez)
they really fooled around and wasted my time,service is awfull and a nasty attitudetoday i made my call to my bank. I wont make deals ever again with them.EVER!
Post by: kraslan on February 14, 2005, 08:56:00 PM
They used to be known as Hackershardware
www.hackershardware.com
They scammed loads of people then and walked off with their cash and now come back and rob even more innocent people.
Total and Complete SCAMMERS !!!!!!!!!!!!
Post by: stratax52 on February 15, 2005, 02:15:00 PM
I went to the Irc chat room and spoke to RoT who I was told was the owner. I spoke to him for no more than 3 or so minutes before he disappeared for more than a hour and when I pm asking what was going on I still got no help. I work nights so I had to leave and left him my account info. Being the owner I thought things would be set and I would be getting a invoice or at least a refund so I could reorder. WRONG!!!!!!
I go back to the irc room and no answers my questions anymore or even bothers to help. I was simply told reorder. Why should I reorder when payment has already been taken? and above all that the prices of shipping was raised the next day!!! I talked to other users in the room and was told I could give the 800 number but it probably would be a waste of time and trust me it was. I called and got a voice mail. I left a voice mail and went to the channel and was rudely told that I was probably calling them at the wrong time since they are pacific time zone and I'm eastern. so the next day I waited for then to open at 10 pacific and throw in another hour for them to set up open up or do what ever then needed.
I then began to call every 30 minutes until closing. Not once and I mean once did someone pick up the phone. I did this for 2 days and got nothing but voice mails on all lines. I don't know but I see that as being shady. theres Something wrong with chipdealer.com and I've reported them to the BBB and I suggest that everyone else do the same and maybe then the problem can be fixed. I am a student and only have one credit card with a low spending limit on it. now my funds are all tied up until I can dispute the charge at the end of the month. (can't cancel since the payment was taken quicker then a thief would take a wallet laying out in the open).
DO NOT BUY FROM CHIPDEALER
Ps the BBB stands for Better Business Bureaus they clean up all the scams ans shady companies and help you take action against them
Post by: beefmissile on February 21, 2005, 07:54:00 PM
I ordered twice though chipdealer, orders 572 and 848, and the experience was terrific. Both times my X2.6's came 3 days after i ordered and thats with a very reasonable shipping price. My second order came with a faulty external switch (not their fault) so i just jumped into the chat room spoke with RoT for about 3 min and he's sending me a new one asap. Everyone in the chatroom was friendly and eager to help out. I will be buying my stuff from them from here on out, which is the best reccomendation i can give.
NICK
Post by: cobalt120 on February 22, 2005, 02:09:00 PM
However, after I went to install it I found it was defective. I emailed chipdealer at the email listed at their web site.
No reply after a week.
I emailed them using the "contact us" form on their web site.
No reply after a week.
I emailed them at every email address I could find on their web site and from my order confirmation email.
No reply after a week.
Finally I resorted to searching on here for anyone who appeared to be with chipdealer.com. Modiller came up in that search. He initially ignored my PM, then answered me but claimed he only dealt with canadian orders and then finally gave me an email address where someone answered. Thanks for that. As I said in my PM's, if you don't want to deal with the "fallout" from having chipdealer.com in your sig, then maybe you should start your own shop so you don't have to deal with all the angry customers trying to get any kind of response at all from chipdealer.com usa orders.
Anyway, I finally got a response from chipdealer.com through the email modiller provided (why doesn't anyone answer emails sent via the web site?), I sent the defective LCD back and got a replacement in the mail that works.
Bottom line:
Did cheapdealer.com send my initial order in a reasonable amount of time? Yes.
Was the defective LCD chipdealer.com's fault? Most likely not.
Did chipdealer.com provide adequate customer service post sale? Absolutely not.
Would I order from chipdealer.com again? Absolutely not.
Post by: Sidewinder007z on February 24, 2005, 01:48:00 AM
Hey folks,
Just giving a review of ChipDealer.com . I had been looking for the X3 Control Panel. I already had the XLCD and chipdealer.com was te only dealer in US I could find.
Reading the reviews in here, I was extremely leery of using them. Luckily I got on their website and live chatted with some of the people from chipdealer. They acknowledged the problems in the past, and said they were operating better now. Well after talking with these folks and getting some info I ordered the item. The website had frequent updates on the status of the order. I received my item earlier than I expected. Everything ran great and they were helpful. For me this was a great transaction and I reccomend them.
Post by: cdogthetrader on March 08, 2005, 01:31:00 PM
Post by: moxSapphyre on March 14, 2005, 03:26:00 AM
ordered on Feb 26, 2005
I ordered 4 X3 control panels via 3-5 day shipping. I waited 1 1/2 weeks, but my items did not arrive. I tried to contact their staff via e-mail and tried to call the 800-number listed on the website. The number was disconnected, not a good sign.
At about this time, I found the numerous negative postings in this forum and started to get scared.
The chipdealer.com website listed my package as "shipped via USPS Priority Signature Confirm", but no tracking was available. At least they responded to my e-mail and assured me that the items had been sent.
The story ends with my X3 control panels arriving 2 weeks after I ordered them. A little slower than I would have liked. Prices for the control panels were cheap compared to other websites. Overall the experience was satisfactory, nothing negative, but nothing very positive either.
Post by: deacon187 on March 17, 2005, 10:00:00 AM
Post by: scottwilson18 on March 18, 2005, 05:12:00 AM
I recieved 3 e-mails from them on 02-17-2005.
1. Sign in notification.
2. Order processed
3. Order complete.
Since then I have:
1. e-mailed 3 times ----------- no reply.
2. Called 4 times -------------- got one return call. Person told me that they hadn't recieved their xapt3r's from the company they ordered them from. He said I would recieve a free remote or XBOX skin for the wait (I requested a DVD remote) and an e-mail with tracking # so I could track it. That was 2 weeks ago.
When 03-15-2005 came and my order didn't I looked them up on Efnet #chipdealer using MIRC ( for those of you who don't know MIRC is and Internet Relay Chat Client ). Two different chipdealer employees told me that my order is concidered backordered and all backorders would be shipped on Friday 03-18-2005. It is Friday 03-18-2005 6:25am Eastern right now if I don't hear something or get an e-mail today I will either edit this or repost.
If the fact that I have waited over 1 calendar month dosen't say something about my patience and optimism I don't know what will. If they do what they say I will still give them a good review because they lived up to their word. They can't control when they get their orders in. But if they don't do what they say ............ I will post that later.
Post by: GamXXXor on March 18, 2005, 07:40:00 AM
Placed my order in late February, it's now almost three weeks later and no chip.
Called them on tuesday it's friday and no call back.
I went into #Chipdealer on efnet and they are there. The morning was pretty mellow and everyone seemed to be pretty understanding. one of the ops commented "Nice group this morning".
Then one guy comes in and asks about his order and the story changed three times while we were in there. Then it got real quiet from the Chipdealer employees.
Who knows... I'm hoping I get my order soon and it's not defective.
They keep saying their solderless adapter isn't ready, and then one guy said he found another box of them. Now their topic says they are coming soon.
Their biggest problem is communication, and giving out hard dates.
I don't see them being around long unless they get their act together.
Post by: pallen38 on March 23, 2005, 06:08:00 PM
Patrick
Post by: hyde4us11 on March 26, 2005, 12:05:00 AM
THANKS
Post by: Shindel on April 02, 2005, 04:46:00 PM
I ordered the Chip + Front Panel.
Two days later, I got a call from my credit card company about fraud transactions. Didn't think much of it, closed the card.
Then later in the week I got an email from PayPal. Fraud in that account.
Looking back, I used the same password.
I got an email from some guy who's PayPal account was also victimized. My funds were being routed through his account. After taklking with him, he ordered the same items on the same day from ChipDealer.com and used his PayPal password on that site.
I did receive an invoice from ChipDealer.com and also a tracking number. I have not received any product yet. When I look up the tracking number on FedX it says the package Data was transfered to them, but I do not believe they actually received the package to deliver yet.
If anybody else has this problem, look me up.
Post by: B19_j0|\| on April 03, 2005, 01:05:00 PM
Post by: Lohkay on April 06, 2005, 12:24:00 AM
==============================================
We will be in touch as soon as possible about your order, the details of which are as follows:
Order ID: 3597
Customer Details:
David Bordeleau
XXXXXXXX
XXXXXXXXX
XXXXXXX
Canada
Email: XXXXXXXXXX
Phone: XXXXXXXXXXX
--------------------------
Product ID: Xecuter3
Product Name: Xecuter 3 for XBox
Quantity: 2
Unit Price: $58.99
> > > X3 Pro Switch : No
> > > X3 LCD : No
> > > Solderless? : Yes, Xapt3r (+$19.85)
--------------------------
Order Total : $157.68
Shipping : $0.00
Handling : $2.25
Grand Total : $159.93
==========================================================
2nd email
==========================================================
Order Update:
---------------------------------------------------
Order ID: 3597
Detailed Invoice: http://chipdealer.com/orderdetails.php?OrdID=3597
Date Ordered: 2004-11-30 15:17:29
The comments for your order are:
Xapt3r will ship on or before 12/12
Your order has been updated to the following status:
Payment Received
==========================================================
My Reply (Sent on 12/21/04)
==========================================================
hi,
My order #3597 was supposed to be shipped on or before the 12th of december and I haven't recevied any feedback since then. I need this order to be shipped before christmas. Can you please update me on the status as it says preorder on your website.
==========================================================
3rd email
==========================================================
Order Update:
---------------------------------------------------
Order ID: 3597
Detailed Invoice: http://chipdealer.com/orderdetails.php?OrdID=3597
Date Ordered: 2004-11-30 15:17:29
The comments for your order are:
Shipping to Canada right now.. they will have your unit tomorrow morning and ship to you Canada post!
Your order has been updated to the following status:
In Shipping
==========================================================
My Reply (sent on 12/30/04)
==========================================================
Hi,
You told me last week (23rd dec.) that my order was shipping and should receive it by monday or tuesday. Its now thursday afternoon and I haven't heard/received anything yet. Can you give me tracking number so I can see where its at? Can you tell me the address you shipped to?
=================================================================
First IRC conversation with Rot
=================================================================
Session Start: Fri Jan 21 18:40:56 2005
Session Ident: RoT
[18:43] <Lohkay> Hi, I'd like an update on my order 3597. It was ordered on the 30th of november. :/
[18:47] <RoT> what was it for?
[18:48] <Lohkay> it was for 2 executer3 chips + xapt3r
[18:48] <RoT> ok I just sent you an email
[18:48] <RoT> sorry
[18:49] <RoT> the cart had it marked as unpaid
[18:49] <RoT> I will ask him to send you a proswitch for free
[18:49] <RoT> what color do you want it to be?
[18:49] <RoT> clear or black?
[18:49] <Lohkay> humm
[18:49] <Lohkay> black.
[18:50] <RoT> ok
[18:50] <RoT> done
[18:50] <Lohkay> thx, when I had lost fate, you make my day.
[18:50] <RoT> very sorry
[18:50] <Lohkay> np. I can understand.
[18:50] <RoT> we got rid of that old cart for that very same reason
[18:50] <RoT> msg modiller
[18:50] <Lohkay> ya, saw the new site
[18:50] <RoT> next week
[18:50] <RoT> he's doing all the canada orders from Vancover
[18:51] <Lohkay> ok. can I get a phone number?
[18:55] <RoT> msg him
[18:56] <RoT> he's in the channel
[18:56] <RoT> but I would wait till he gets the stuff next week
[18:56] <Lohkay> ok
Session Close: Fri Jan 21 18:57:02 2005
=========================================================
4th email like rot said in that conversation
=========================================================
Order Update:
---------------------------------------------------
Order ID: 3597
Detailed Invoice: http://chipdealer.com/orderdetails.php?OrdID=3597
Date Ordered: 2004-11-30 15:17:29
The comments for your order are:
Approved order as paid, cart had it marked as UNPAID.. sent to canada office.. will ship on monday! thanks!!
Your order has been updated to the following status:
Order Shipped
=========================================================
My reply (sent on 01/28/05)
=========================================================
Hi,
I'd like a status on my order #3597. should be 2x xecuter3 chips + xapt3r.. as well as a black switch that was added cause the order has been delayed for so long. It was supposed to be sent monday and would like to know if it actually was. If so, I'd like a traking number.
Thank you,
David
=================================================================
IRC chat with Modiller... (took a while to get hold of him)
=================================================================
Session Start: Thu Feb 03 20:08:03 2005
Session Ident: modiller
[20:08] <Lohkay> Hi, are u there?
[20:08] <Lohkay> need a status on order 3597
[20:23] <Lohkay> #3597
[20:24] <Lohkay> man I don't mind errors... I just wanna know what really happening. Heck I know how some stuff can slip by, I'm a programmer.
[20:25] <modiller> ill get the order form from them
[20:25] <modiller> i dont have acess to that stuff
[20:25] <modiller> thank god we got chipdealer.com/canada up
[20:25] <modiller> now i can actually manage it all my self and shit
[20:25] <Lohkay> lol
[20:26] <modiller> you can always order directly through me to if oyu ever need chips
[20:26] <modiller> w/e you chose, i can promise you though it wont be like this anymore
[20:26] <modiller> since i can actually have my own section now i can acess
[20:27] <Lohkay> k. well we'll see about that... make sure my order gets processed and I'll see we do more business.
[20:27] <modiller> =)
[20:27] <Lohkay> want me to give u order details in case it was lost for some reason?
[20:28] <Lohkay> there u go... rot is here. ask him about it.
[20:28] <modiller> do this
[20:28] <modiller> i take your word for it
[20:28] <modiller> email me [email protected]
[20:28] <modiller> give me what you ordered, and address
[20:28] <Lohkay> kk
[20:28] <modiller> goes out as soon as i get more stock with some free stuff
[20:29] <modiller> but you gotta shh about.
[20:29] <modiller> =)
[20:29] <Lohkay> lol k
[20:29] <Lohkay> you'll be able to send me a tracking number when its on the way?
[20:31] <modiller> yep
[20:31] <modiller> will do.
[20:34] <Lohkay> email sent. I attached the emails I got so far.. including the first order confirmation so it has the parts and address clearly detailed.
[20:34] <modiller> okay
[20:34] <modiller> thanks man
[20:35] <Lohkay> you think u'll get more x3 next week?
[20:36] <modiller> yep
[20:36] <modiller> waiting on the pro panels, when those come my big box of stuff comes
[20:37] <Lohkay> kk. well anyway, hope u can make this happen. Thx for the help.
[20:37] <modiller> =) np
[20:37] <modiller> sorry man
[20:37] <modiller> just shit is unorganized before
[20:37] <modiller> finally things are getting put together
[20:37] <Lohkay> yeah I heard
[20:38] <Lohkay> happens to us all. I understand.
[20:38] <Lohkay> have urself a nice evening.
[20:38] <modiller> you to.
Session Close: Thu Feb 03 20:38:22 2005
=========================================================
From there on I had a hard time getting in touch with these guys... no answers to emails and they were never available on irc.... here is the last email I sent on 24/02/05 which is kinda rude but with all that wait I got carried away. Never got a reply.
=========================================================
Hi,
I've seen on the channel that you've send out all canadian orders and I should have a tracking number in my emails which I don't. I find this really frustrating since this order was placed on the 30th of november and you personally told me you'd handle the situation with haste. Now I know you had problems receiving the parts from the US guys and u were sick at one point... Was I an ass about it? So why I am treated like this? I've been way too patient with you guys and we both know there is no legal action I can take against you but I assure you I'll put as much money I did in those parts I ordered so long ago into making your business look bad.... even tho from the reviews I see so far, it is already pretty bad.
You can still fix the situation and send me my parts, I don't want extra stuff for my wait or another excuse, just the parts I ordered. This situation is in your hands and I hope you'll make the right decision about it.
I'll even attach all the emails I got so far from you guys in case you don't have them anymore.
I expect the situation to be fixed inside a week.
David
=================================================================
Actually went back on the IRC channel to talk with the owner (RoT).
=================================================================
Session Start: Mon Feb 28 19:43:49 2005
Session Ident: RoT
[19:44] <Lohk> u there?
[19:51] <RoT> hi
[20:06] <Lohk> hello... still here?
[20:12] <RoT> hhi
[20:17] <Lohk> yup
[20:17] <Lohk> too late?
[20:17] <Lohk> hate doing 2 things at a time.
[20:18] <Lohk> ok there now?
[20:18] <RoT> yup
[20:19] <Lohk> good.
[20:19] <Lohk> I've placed an order on the 30th of november... it hasn't shipped yet and u know about it
[20:20] <Lohk> its a canadian order, talked to modiller, nothing happened
[20:20] <Lohk> channel title said everything canadian was shipped and tracking numbers should be in email
[20:20] <Lohk> never got that
[20:22] <Lohk> I have every conversation logs and emails. I will start sending on forums, including teamxecuter.com if nothing happens. Be it a refund or shipping.
[20:22] <RoT> really
[20:22] <RoT> what order number?
[20:22] <Lohk> yes. 2597
[20:22] <Lohk> oups
[20:22] <Lohk> 3597
[20:23] <RoT> wow 30th of nov?
[20:23] <Lohk> ya
[20:23] <RoT> what was it for?
[20:23] <Lohk> same questions... telling you, last time I do this... it was for 2 xecuter3 chips + xapt3r
[20:24] <RoT> well its marked as shipped
[20:24] <RoT> but no tracking number.. marked by modiller
[20:25] <Lohk> heh
[20:25] <RoT> hrm
[20:26] <Lohk> I'm sure you can call the guy out of his movie.
Its time to make this work...[20:26] <RoT> ya IM mad that its marked as shipped and wasnt
[20:26] <Lohk> Its been marked as shipped for a while too.
[20:26] <RoT> I notice
[20:26] <Lohk> lemme look in my emails....
[20:27] <RoT> IM glad you msg me about this
[20:27] <Lohk> heh
[20:27] <Lohk> 21st of january
[20:27] <Lohk> a month ago. :/
[20:27] <Lohk> shipping takes a while lol
[20:29] <Lohk> I can send you a text file with all the conversations on irc and email with you and modiller I had so far...
[20:29] <Lohk> if it can help
[20:35] <Lohk> ya... like always, mysteriously dissapear.. another good one for the logbook.
[20:35] <RoT> ok
[20:35] <RoT> sorry I had to try and call him
[20:35] <Lohk> haa..
[20:35] <Lohk> k
[20:35] <Lohk> and?
[20:35] <RoT> no answer right now
[20:36] <Lohk> k
[20:36] <RoT> I will try to get ahold of him
[20:36] <RoT> and have him ship them
[20:36] <RoT> if not then issue you 100% refund
[20:37] <Lohk> Ok... here's what we gonna do... I'm gonna leave my irc open and when you do contact him, tell me here. Give me all the info you can.
[20:38] <RoT> ya I will leave this window open too
[20:39] <Lohk> Thank you. I really hope you see the importance of this. ttyl.
[20:41] <RoT> I do
[22:28] <Lohk> Did you get a hold of him?
Session Time: Tue Mar 01 00:00:04 2005
[08:49] <Lohk> Did you get a hold of him?
[18:57] <Lohk> Did you get a hold of him?
[19:33] <RoT> ya I had to fire him
[20:13] <Lohk> still here?
[20:13] <Lohk> what we gonna do about it? ur gonna find another way to send the stuff or refund?
[21:18] <RoT> stuf gets sent tomorrow
Session Close: Mon Feb 28 21:13:15 2005
====================================================
So I waited a few days to give him time to turn around... he fired his canadian guy.
====================================================
Session Start: Sun Mar 06 21:53:33 2005
Session Ident: RoT
[21:53] <Lohk> hey...
[21:54] <Lohk> Was my stuff sent?
[21:56] <RoT> hi lohk
[21:56] <Lohk> hi
[21:56] <RoT> I fired him cuz of you
[21:56] <Lohk> yea I know... you told me
[21:57] <RoT> b19 now runs canada
[21:57] <RoT> lemme get him to ship you
[21:57] <RoT> what do you need him to send
[21:57] <Lohk> ok.
[21:57] <RoT> I hook it up
[22:00] <Lohk> can you put the order on the new website? my username is lohkay
[22:01] <RoT> what idd you have? it was an xecuter3 right?
[22:01] <Lohk> ya + xapt3r
[22:01] <Lohk> 2 times
[22:01] <Lohk> idd? lemme check
[22:02] <RoT> so 2 x3's and 2 xapt3rs ?
[22:02] <Lohk> yup
[22:03] <Lohk> u meant account id?
[22:03] <Lohk> by idd?
[22:03] <RoT> order id#
[22:03] <RoT> from before
[22:03] <Lohk> oh
[22:03] <Lohk> 3597
[22:04] <Lohk> Order ID: 3597
[22:04] <Lohk> Customer Details:
[22:04] <Lohk> David Bordeleau
[22:04] <Lohk> XXXXXXXXXX
[22:04] <Lohk> XXXXXXXXXXXXXXx
[22:04] <Lohk> XXXXXX
[22:04] <Lohk> XXXxXX
[22:04] <Lohk> Email: XXXXXXXXXXXXXXXX
[22:04] <Lohk> Phone: XXXXXXXXXXX
[22:04] <Lohk> --------------------------
[22:04] <Lohk> Product ID: Xecuter3
[22:04] <Lohk> Product Name: Xecuter 3 for XBox
[22:04] <Lohk> Quantity: 2
[22:04] <Lohk> Unit Price: $58.99
[22:04] <Lohk> > > > X3 Pro Switch : No
[22:04] <Lohk> > > > X3 LCD : No
[22:04] <Lohk> > > > Solderless? : Yes, Xapt3r (+$19.85)
[22:04] <Lohk> --------------------------
[22:04] <Lohk> Order Total : $157.68
[22:04] <Lohk> Shipping : $0.00
[22:04] <Lohk> Handling : $2.25
[22:04] <Lohk> Grand Total : $159.93
[22:04] <Lohk> sorry for the flood
[22:04] <Lohk> u got all that?
[22:05] <RoT> ok hang on
[22:10] <Lohk> sup? u putting it on my account?
[22:11] <RoT> well I cant really function it like that
[22:11] <RoT> I just gotta email big john your order
[22:11] <Lohk> k
[22:11] <RoT> and he ships it when we get him the inventory
[22:11] <RoT> cuz exactly what you need were out of stock on
[22:12] <Lohk> ok. so... how much time?
[22:13] <Lohk> tell him to keep me updated by email (XXXXXXXXXXXX)
[22:13] <Lohk> plz
[22:15] <RoT> yup
[22:15] <RoT> preist.com wow
[22:15] <RoT> how did you get that emial?
[22:15] <Lohk> lol mail.com
[22:15] <Lohk> redirects.
[22:16] <Lohk> anyway, off to WoW... hope ur new guy makes a better job.
[22:18] <RoT> ya
[22:18] <RoT> totally
[22:18] <RoT> IM gonna ahve them send you something free too cuz of the BS
[22:19] <RoT> I only have order 3597 do you have any other pending orders?
[22:19] <Lohk> nope
[22:28] <RoT> ok
Session Close: Sun Mar 06 22:28:19 2005
=========================================================
I talked to this Big John and he said he never got the info from RoT and he said he couldn't do anything
since my order was on the old system which he didn't have access to.
=========================================================
I hope with all this info, you guys will realize how bad chipdealer is. I can barely hope these guys will react to this and send me my stuff which is the only thing I want... my order.
David
Post by: djp on April 06, 2005, 03:39:00 AM
Darryl
Post by: MaximuS86 on April 06, 2005, 05:46:00 PM
Every question I had got answered quickly, and I was amazed with the awesome customer service.
I recommend that everyone go to chipdealer for their modding needs, especially if you are Canadian
Post by: lckyduc on April 11, 2005, 11:51:00 AM
Post by: shakex on April 11, 2005, 12:37:00 PM
I put in an order last week (Order #10774) for a Black Xbox X3 Control Panel. From reading this board it looks like I will have problems receiving it. I would like to know if this is going to ship by atleast Wednesday and if not I would like a refund or i'll try a charge back through my credit card company.
Post by: uoassen on April 11, 2005, 07:50:00 PM
I would also tell you about the service I got with BigJon on the IRC he answered my questions fast and gave me an 5 star service!
Will do business again!
BTW Canadian Buyers GO! This shop is a miracle XD
(I'll update as soon as i get the Chip!)
Post by: shakex on April 12, 2005, 03:21:00 AM
(1)Xbox X3 Control Panel
Total Price: $71.95
I ordered a Black X3 Control Panel for the Xbox on April 7. I received a generated email and a charge on my credit card but no shipment date. I sent an email and left a message on voice mail but received no response. Yesterday, I was sent an email with a FedEX shipping number, but this number has not worked so I'm guessing its bullsh*t. From the looks of the other posters I will have to call my Credit Card company to issue a chargeback, becasue I don't think I will be getting my product. I would also accept a refund of my money! I brought something, I didn't make a donation! If anything changes I would be more then happy to update or edit this post. For now this sucks!
Post by: Lohkay on April 13, 2005, 06:29:00 AM
QUOTE
Continue posting on all the forms you want nigger,
But you need to get a refund for your order we aren't shipping it because
your card was denied.
Contact your bank to dispute anything, otherwise waste all your time until
you get bored and decide to get a refund back from your bank.
But you need to get a refund for your order we aren't shipping it because
your card was denied.
Contact your bank to dispute anything, otherwise waste all your time until
you get bored and decide to get a refund back from your bank.
Very professional indeed... good thing they brought you into the company. And for those of you who don't know, my card was denied for a refund which is actually impossible unless the guy doing the refund has no clue of what he's doing.
Post by: djp on April 13, 2005, 10:43:00 AM
Darryl
Post by: mrelcee on April 13, 2005, 11:03:00 AM
They refunded shipping overcharge resulting from fedex ground shipping vs 2-day that I had specified. (I live in the same state as they ship from)
Overall everything went pretty smooth and djp was pretty wasy to deal with on irc, answering quiestions about the transaction.
Post by: Shindel on April 13, 2005, 10:17:00 PM
Am I upset. Yeh. Ive been lied to now since March 18th. Invoice #10362.
And what happened to the post I put up before? This forumn erased my original post. All I want is my product, or my money back. Yes, it is that simple.
Go here for more bad news on chipdealer.com. www.resellerratings.com
If lckyduc did have a good experience, then he went looking at other places to spread his good fortune around which seems suspicious. Everybody I have been speaking to has had nothing but problems with chipdealer.com.
Post by: Shindel on April 15, 2005, 09:50:00 AM
Thank you Daryl.
-Shindel
Post by: djp on April 15, 2005, 07:02:00 PM
All taken care of Mr Shindel.
Have fun with your stuff!
Lckyduk thanks for the feedback.
Post by: djp on April 15, 2005, 07:04:00 PM
QUOTE(Lohkay @ Apr 13 2005, 12:35 PM)
Sure Darryl... thats why you sent me this email:
Very professional indeed... good thing they brought you into the company. And for those of you who don't know, my card was denied for a refund which is actually impossible unless the guy doing the refund has no clue of what he's doing.
Very professional indeed... good thing they brought you into the company. And for those of you who don't know, my card was denied for a refund which is actually impossible unless the guy doing the refund has no clue of what he's doing.
Wow, i would never speak to any customer like that. You can come and speak with me personally and i will take care of your problem.
Post by: Palmore on April 24, 2005, 12:45:00 PM
Order date: 13-04-2005 04:45:14
Tracking number: Shipped USPS
Email received April 14th
it's now April 24th....
Maybe I'm just being antsy... But after reading 9 pages of problems with this website, maybe not. 10 days to ship a chip one state away...
It wouldn't be half as bad, if I could actually login into the webpage (secure login link brings up a page cannot be displayed) That and their IRC channel is moderated.. so you can talk, and must PM the admins...only to sit around for hours with no response.
Nonfunctional website, 90% of the reviews on this thread are bad, if and when I get my product, this will be the last time I order from ChipDealer.Com.
Hopefully you will have good news for me after seeing my post.
Post by: kcrislip41 on April 26, 2005, 03:31:00 PM
As of April 26, 2005 I still never received back the new XBOX and PS2 sent to DJP to be modded along with 2 DMS3 chips I purchased elsewhere. This puts me out over $500 and all actions appear to be criminal. I have business in Pontiac in early June and I plan to visit the address given along with the local authorities. Ordered back in November 11,2004
Kenneth
I even ordered from chipdealer only to find out that it is being serviced by DJP formerly of houseofmodchips.com and A-Plus Mods, the same Darryl who promised me that my son would receive his XBOX and PS2 and that he was sorry for the mix up.
Dear Kenneth Crislip,
Your order has been completed successfully.
--------------------------------------------------------------------------------
Order id: #615
Order date: 28-01-2005 10:33:25
Products ordered
SKU Product Item price Quantity Total
SKU3640 PlayStation 2 PreMod Options: Modchip: Dms 4 Pro (Installed)
controller: NO Thanks
memory: NO Thanks
dancepad: NO Thanks
warranty: NO Thanks, 30 Days is fine
$285.00 1 $285.00
Subtotal: $285.00
Shipping cost: $16.00
Total: $301.00
--------------------------------------------------------------------------------
Thank you for using X-Cart shopping system
ChipDealer.com
Phone: 1-800-738-8018
Fax:
URL: www.chipdealer.com
Of course I have received nothing again, and of course no tracking information
Kenneth
Post by: X3CE on May 03, 2005, 07:45:00 AM
Post by: X3CE on May 03, 2005, 10:19:00 AM
Post by: scottwilson18 on May 05, 2005, 02:55:00 PM
Hi, we will not be able to finish this order and can not manually refund you.
In order to obtain your refund, you should go to your bank and ask them to dispute the charge. You may also call the support number for your credit card and do it over the phone.
We tried to finish this but could not, and we werent able to manually refund this order and this is the only way you will get your money back.
Sorry and I wish I could be more help to you.
Thank you,
Darryl
I have also been banned from their IRC room ( I will even admit I was banned with good cause. After being mistreated as a customer I said some things and told a few other people how to cancel their orders ) but that is okay as I am spending my time with the Better Business Beureau. I like Lokkay have kept every e-mail and IRC log and have submitted all of this information to the BBB. This will not kill their business but it will prevent them from becoming a member of the Better Business Beureau.
This is just my opinion but I think these fellas take people's orders keep their money just long enough to collect interest on it. They then keep you running in circles with false promises of fulfilling the origional order. And finally tell you to dispute the charges if you want your money back. What a great scam!!!
Don't fall for the free controller, free dvd remote, 5% "ordererror" discount code. If you agree to any of these you are giving them permission to keep your money longer until they can fix the problem. They never will fix it.
My advice is:
1. If you haven't ordered from them yet don't!
2. If you have ordered from them: Go to https://chipdealer.com/order and cancel your order. Then go immediatly to your bank, credit union or credit card company and tell them you wish to dispute the charges.
When I look back I should have noticed that:
there is no link on their site incase you need to cancel.
every time I contacted them there was a new excuse as to why I didn't have my order yet.
the guys on IRC I spoke with were DJP and RoT they both seemed very nice and very sincere but I believe it is nothing more than an act to reassure you that everything is fine.
This has left a nasty stain on their reputation with me. If I recieved a package from them tomorrow with my origional order (1 X3-control panel, 1 X3CE, and 1 Xapt3r) I would sing their praises to the world. Infact I would take my own Business website offline and design a new site devoted to praising them. But that won't happen as I already have my money refunded and they aren't a business interested in satisfying people.
Post by: mcgragt on May 06, 2005, 11:49:00 AM
I ordered a complete x-box & mod chip on 6 April. I was informed that it was shipped on the 15th. However further investigations revelaed that hey had not shipped it. I called (19th) and eventually reached someone who said they had a back log but promised it would be shipped within a few days. I'm still waiting. I've call 10 times since and no one is at home. I've e-mailed 5 times. One responce said it would ship mid week (4th May) it has not. I called again today and their mailbox is full. Sounds like they are no longer in buisness.
Has anyone else had similar problems.
Post by: mcgragt on May 06, 2005, 12:02:00 PM
I ordered a complete x-box & mod chip on 6 April. I was informed that it was shipped on the 15th. However further investigations revelaed that hey had not shipped it. I called (19th) and eventually reached someone who said they had a back log but promised it would be shipped within a few days. I'm still waiting. I've call 10 times since and no one is at home. I've e-mailed 5 times. One responce said it would ship mid week (4th May) it has not. I called again today and their mailbox is full. Sounds like they are no longer in buisness.
Has anyone else had similar problems.
Post by: jitster on May 09, 2005, 06:46:00 PM
Post by: X3CE on May 10, 2005, 07:38:00 AM
Ordered on a Friday by Priority Mail never recieved it talked to them they said they'd give it untill the friday of that week, which would make 1 week, never recieved it. Talked to the shipping dept. and he shipped ''again'' with signature confirmation on Friday and I got it Yesterday day which was Monday. Overall good service. They need to work on their email but the best way to get a hold of them is on IRC cannel #Chipdealer.
Post by: djp on May 11, 2005, 09:09:00 AM
Post by: dmnall on May 13, 2005, 11:13:00 AM
Date: 27-04-2005 22:35:06
Print invoice
Products info
Xecuter 2.6 CE w/ Programmer #16208
SKU x26wprog
Provider master
Price $32.00
Quantity 1 item(s)
Selected options
Solderless: No
Thompson DVD Drive (Preorder) #16237
SKU xb-thompson
Provider master
Price $49.00
Quantity 1 item(s)
Order info
Payment method AuthorizeNet: AIM (AuthorizeNet: AIM)
Delivery method 3-5 Day Shipping
Subtotal $81.00
Discount $0.00
Coupon saving $0.00 ()
Shipping cost $8.00
TOTAL $89.00
What is funny is I received the X2.6 Chip and programmer on 4/29/2005 they shipped out of their cali office and I am good to mod an xbox for a friend but here it is that 5/13/2005 and I have not received the the DVD drive. The Day I ordered the chip and drive, I called and talked to a sales rep with 2 questions, 1. If they had the dvd drives in stock and was told they did, and 2. The submit order button sends to an unencrypted site sending all data via no https . Well I placed the order because I needed to get both the chip and dvd drive. Well for the past 1.5 weeks, no answer on their chat or even phone. In my opinion, I don't think I would order from these guys again because I can understand a pre-order but damn, when you ask a question on their chat, the site is locked or out of sync. And their phone number is no longer taking any calls or voice mail. At least when I ordered from another dealer they lagged on shipping my order but at least they would answer questions and communicate with their customers not. Chip Dealer. Now I feel I just paid $ 89 bucks for a Chip and Programmer eventhough the chip and programmer was supposed to include Free Shipping. I did like the fact that since I am in California that they shipped the chip fast but with how they are not answering any questions on their irc chat or even answering the phone. I guess I am just out of the cost of the drive. I cannot recommend ordering from ChipDealer for the reasons lack of support and not answering anything.
Charlie
Post by: FantomTURL on May 13, 2005, 03:29:00 PM
Fed-Ex says that they just printed a label and thats it.
This RoT person on their irc constantly says that he will take care of it, Which I find to be BS.
Come to find out this DJP person has quit the group, Has all the items that people have ordered and hasnt shipped a thing and 1 person said (HAHA) that the owner has to fly out to the place and pick them up. UH HUH RIGHT.
1st they say it takes awhile for fed-ex to update, NO, Usually like 10-14 hours if not less (FED-EX told me this personally).
2nd they said it was that the items are on HOLD status due to fed-ed wanting the shipping pre-paid or some crude.
Yesterday, RoT changed the topic to: Pending orders notified are being shipped today.. EU NOW OPEN !!! and told me my box would ship yesterday and that fed-ex status would change later that night. Here it is nearly 24 hours later and still the status is the same "Package Data Transmitted to Fed-Ex", Meaning they dont have the package.
I have called my bank and told them that alot of people are having the same issues as I am and that they said most likely I will get the charges reversed.
STEAR CLEAR of these people. They ARE FRAUDS!!!!!!!!!!!!
I know of over 10 people who are in the same boat as I am.
Your order has been processed successfully.
Order id: #11240
Order date: 07-05-2005 14:26:36
Products ordered
SKU Product Item price Quantity Total
Xecuter3PreMod Xbox with Xecuter 3
Options:
Hard Drive: 10 GB (OEM)
Skin: No
Extra Controller: No extra controllers
X3 Control Panel: No, thanks
Warranty: 60 Days
SaleGift: $10.00 Dollars Off $255.00 1 $255.00
Subtotal: $255.00
Shipping cost: $28.00
Total: $283.00 Thank you for using X-Cart shopping system
Post by: metaldevil on May 14, 2005, 12:24:00 PM
1) They have the best prices.
2) Their customer support doesn't support customers.
3) If you buy a premodded system, then you will be witness to the second coming of Christ before you receive your order.
4) This is the weird one. If you order an item that DOES NOT require installation, then they will ship it to you within 3 to 10 days.
I started out early last year with the original Xenium. Just before Christmas, I got a new box and installed my ICE. I have since sold those two machines to friends who are too inept with a soldering iron and who want their products immediately. No biggie, I just restored both drives to stock (120gb/200gb SlaYer's stock
) and walked both of them through backing up their games/XBMC/dashboards, etc... So I bought a cheap box at ebgames and went trekking for my next chip. I never had any problems with Xeniums, but I wanted to try a different one this go-around.With my chipdealer conclusions, I decide to order a single X3 chip with NO extras from them. I'm kinda cheap, BTW.
I ordered it last Saturday, May 7. I payed with my debit card and just went about my life without so much as thinking about my chip. Now, this is where it gets confusing because this isn't a horror story like the ones I've read before. I don't even wanna quote those stories for fear of going to hell. So...... I receieved an email from them on the 12th that I read today. They refunded my money without any explanation. What... the... fuck...? I never made any attempt to contact them or even visit their website aside from placing my order.I guess what I'm saying is: a lot of you have invested much too much time and much too much money in this. SEEK LEGAL ADVICE. I'm serious. I guess I'm one of the lucky ones that nothing happened to. Time and again people will say that they have been taken advantage of with these guys even AFTER reading this thread. I just wanted a cheap chip. But like I said, I was lucky that THEY made the first move and refunded my money. No harm, no foul.
Before I have to edit this, I just remembered something. I went to check out the site to find out why my money was refunded, and...
THE SITE WAS DOWN!!!! Yes, you guys that have suffered dearly should definitely find yourselves good lawyers and hunt these guys down. Your collective loss and suffering DOES warrant criminal investigation. I hope everything goes well for you folks that have been duped.
P.S. Some people got taken for a ride, and AFTER they DIDN'T receive any goods that they purchased, they went back and did business with the same people that ripped them off. THIS truly boggles the mind.
Post by: jtcann on May 19, 2005, 01:30:00 PM
Post by: bowerst2 on May 21, 2005, 06:20:00 PM
The crazy thing is, my PS2 and XBOX already had mod chips in them. I had the Xecuter 2.2 and Dms 3+, but I wanted the newest best thing. Plus my XBOX had the Halo green case, 128mb memory upgrade and Samsung DVD drive.
Being the stupid person I am, I went to the teamxecuter web site and saw the list of official Xecuter retailers. When I had my install work done before, I went to system-mods and modchipman. Both were fast and efficient. They were both official Xecuter retailers. So I figured what the heck, chipdealer was on the official retailer list as well. Xecuter hadn't let me down so far.
A few days after sending off my two consoles, I noticed a thread on the Xecuter website about retailer fedback. To my shock, I read page after page of horror stories. If I had just ordered chips from them, I would have canceled the charge as soon as I could. But my consoles were already on the way.
04-14-05, my consoles arrive at chipdealer.
04-14-05 thru 05-01-05, No notifications from chipdealer. No response to phone calls, no response to emails.
05-01-05 Contact RoT on IRC channel. He gives me DJP's phone number and says that I need to send 20 emails to DJP to get a reponse.
05-01-05 thru 05-07-05 After many emails, no response from DJP.
05-07-05 Contact DJP on IRC, he says PS2 will mail 05-08-05 and XBOX "next week". Promises tracking number.
05-08-05 thru 05-18-05 No emails from DJP no tracking number. No responses on IRC.
05-18-05 email Inferis at chipdealer and actually get a response. Email stating that my consoles will go out on 05-19-05. I ask for a tracking number and get a response that one would be sent as soon as the shipper gives him the information.
05-18-05 Filed complaint with Better Business Buruea. Upon investigation, none of the Bureau claims have ever been resolved.
05-18-05 thru present - Still no tracking number, I find out that DJP no longer works for chipdealer. No responses from chipdealer.
So I am pretty sure that if this doesn't work out, not only did I spend $200 on mod chips an install service, I spent $20 on shipping and lost $300 in consoles, $100 in already installed mod chips and $100 in RAM.
I think this company's standard response is, "Sure we will ship it out tommorow" They never ship it out tommorow, and if they ever do respond, the will always give the same answer.
Funny thing is, when DJP started, he acted like he was going to make everything allright. "He was brought in to make sure things were set straight and now they were shipping out of MI instead of CA." Guess it didn't make any difference. He never did respond to any of my emails.
At this point I am missing out on excellent games like God of War and Gran Turismo 4. I played Gran Turismo 4 for a whole week before sending off my consoles. Guess I will never get to play it. I won't be buying a PS2 or XBOX again. It is too close to the next console life cycle.
I really wish xecuter would remove this store from their official retailer list. I decided to go to chipdealer soley based on my trust of Xecuter. They really don't care about their customers if they continue to support chipdealer.
DON'T SHOP AT CHIPDEALER!!!!
Post by: mcgragt on May 25, 2005, 07:54:00 PM
Lets put these people out of buisness and into jail
Post by: Mrr Hatt on June 28, 2005, 01:40:00 AM
QUOTE(Joshua360 @ May 27 2005, 08:09 PM)
Here's what I do know about ChipDealer:
DJP, named Darryl Polo, had an agreement with ChipDealer to Ship Products and provide and manage a merchent account.
During some point, he decided to keep the money in the merchent account, pretend to ship products, and reopen up his store www.Aplusmods.com. On his store, Aplusmods, he decided to sell products which were property of ChipDealer. Very quickly, he was caught and fire from ChipDealer.
He had refused to refund customers or return products, so customers during his time of operation were advised to contact their bank and aquire a refund.
I think his phone number is 248 941 7363 and address, Residential or P.O. Box is:
DJP, named Darryl Polo, had an agreement with ChipDealer to Ship Products and provide and manage a merchent account.
During some point, he decided to keep the money in the merchent account, pretend to ship products, and reopen up his store www.Aplusmods.com. On his store, Aplusmods, he decided to sell products which were property of ChipDealer. Very quickly, he was caught and fire from ChipDealer.
He had refused to refund customers or return products, so customers during his time of operation were advised to contact their bank and aquire a refund.
I think his phone number is 248 941 7363 and address, Residential or P.O. Box is:
Not to say this story might not be true but Chipdealer has had slow service from the very beginning. Which with my experience was back in September and again in November. And slow service feeback is still coming in. If this guy was quickly found out and fired then the incredibly poor service wouldn't span such a huge amount of months... Unless he wasn't the only poor choice to make a CD employee.
But you guys have played the it's not our fault card far too much. It's time you take responsibility for what happens to your customers. You hire a criminal to ship your packages thats your fault and you needed to sue him on behalf of your customers and inform your customers of the situation as quickly as you found out what he was doing with your CUSTOMERS money and products.
Post by: cromat44 on July 01, 2005, 07:22:00 PM
FUCKING SCAMMERS. DONT DO BUISSNESS WITH AT ALL,.
Post by: HSDEMONZ on August 09, 2005, 11:26:00 PM
Given Chipdealer's history, Rot's history.. Hacker's Hardware.. and other scams.. real or fake reps of Chipdealer.com should not come here with multiple accounts and throw stones at people.
We can't tell which of you is lying when it comes to the issues of chipdealer.. but we aren't going to let you use and turn XS into your shitting ground and post former employees or staff personal info here.
Next time I see that shit here on XS.. no one will even see CHIPDEALER name or site listed anywhere on XS anymore.. and ROT and a few other guys info will be posted as well.
NO MORE CHIPDEALER BULLSHIT.
All Shops.. sponsors.. or otherwise.. are expected to conduct themselves responsibly on this site.
Post by: colonel_terry on August 31, 2005, 10:46:00 AM
On 29 March 2005 I placed an order with them for 2 PS2 modified with free controller and memory (one each) and to date NOTHING, ZILCH, NADA.
Every month I write them an email and on one accosion I got an email saying that they received new stuff and that my shipment would be out in 7-10 days time. I was even given a FedEx tracking number. After one month and not seeing anything I called FedEx and was told that the number is a number they have for a package but FedEx was not given the package "as yet" to deliver to the customer.
My wife is after my throat as she saw right through it when the charges came on the credit card that this chipdealer.com is the one and same APLUS MOD. com. In Dec 2004 I placed orders for 5 PS2 for my 3 kids and two friends and I had to call my Bank to cancel the order as I was getting nowhere with them, so I guess after reading all that I have just read, it is off to call the bank to do the same again. My next call will be to the Better Business Bureau about this company.
Chin up