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OG Xbox Forums => Hardware Forums => General Hardware/Technical Chat => Topic started by: xb0xb0y on September 29, 2005, 07:07:00 AM

Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on September 29, 2005, 07:07:00 AM
last night my crystal froze with corrupt video screen. i turned it off and turned it back on. now the damn thing stutters 3 times on and off before it flashes green and red.

this crystal has never been opened and is still under the 1 year warranty. was thinking i should send it to M$, but it has been softmodded to boot XBMC, but nothing else. mainly use the crystal to watch videos and play music streamed from my PC. don't think there's any game backups on it.

should i risk sending it in to get it repaired?
Title: My Never Opened Crystal Is Fragging!
Post by: Chancer on September 29, 2005, 07:40:00 AM
Send it back if the warranty stickers are not damaged. I would
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on September 29, 2005, 08:57:00 AM
QUOTE(Helios @ Sep 29 2005, 09:51 AM)
Well if MS were nice and didn't see that you softmodded then they would replace you LE crystal case with a shitty standard black one. They do not send you the xbox with its original case. They just get a new stock xbox from their pile and send it. My friend sent in a Halo LE one to them and got a letter back saying that they could not replace the Halo LE case because it was Limited Edition so they gave him a voucher to get more Xbox stuff  dry.gif  Lamers. Anyway if I were you I would open it up because its fucked. Just open it up and plonk a new mobo in. I would HATE to see ANYONE loose their crystal case seeing as I dont have one sad.gif Just get a refurb or something and put that mobo and PSU if needed in the crystal box. Thats pretty much the best I can offer for this. Hope that helps  smile.gif
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on September 29, 2005, 09:02:00 AM
double post
Title: My Never Opened Crystal Is Fragging!
Post by: deadparrot on September 29, 2005, 09:11:00 AM
If you have the skills, replace the MXPC.  Otherwise, grab yourself a new mobo and HDD.  I cracked open my crystal when I messed around installing the XDK, after experimenting with my own 007 saves.  Luckily all I needed was XboxHDM.  You need new parts.  Still better than losing your crystal.
Title: My Never Opened Crystal Is Fragging!
Post by: Rebel-Soul on September 29, 2005, 09:14:00 AM
well i mean it makes sense that they cant replace an LE with an LE if its limited then there are no more right... so id just fix it urself
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on September 29, 2005, 09:21:00 AM
QUOTE(deadparrot @ Sep 29 2005, 11:22 AM)
If you have the skills, replace the MXPC.  Otherwise, grab yourself a new mobo and HDD.  I cracked open my crystal when I messed around installing the XDK, after experimenting with my own 007 saves.  Luckily all I needed was XboxHDM.  You need new parts.  Still better than losing your crystal.
Title: My Never Opened Crystal Is Fragging!
Post by: No_Name on September 29, 2005, 09:22:00 AM
I had my crystal Box repaired soon after I got it due to a bad fan on it and I got the same system back.

Phone them up and talk to them about it and see what they say. Voice your consern of not getting the same shell back and trust them.

Its under warnty so get them to fix it for you
Title: My Never Opened Crystal Is Fragging!
Post by: Rebel-Soul on September 29, 2005, 09:39:00 AM
that would make sense but for them its cheaper just not pay manpower and replace with a new box pop.gif
Title: My Never Opened Crystal Is Fragging!
Post by: FallsInc on September 29, 2005, 10:22:00 AM
QUOTE(deadparrot @ Sep 29 2005, 11:22 AM)
If you have the skills, replace the MXPC.
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on September 29, 2005, 11:35:00 AM
QUOTE(No_Name @ Sep 29 2005, 11:33 AM)
I had my crystal Box repaired soon after I got it due to a bad fan on it and I got the same system back.
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on September 29, 2005, 12:35:00 PM
does anyone else  have experience with warranty?
Title: My Never Opened Crystal Is Fragging!
Post by: Chancer on September 29, 2005, 12:48:00 PM
Just send it back they will replace the boards or whatever into your own case. they will not send you a black xbox out.
They will not know about the soft mod as they will factory restore the HDD first.
Don't open it to try anything cos if you fail to fix it you will be out of pocket and out of warranty.
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on September 29, 2005, 01:19:00 PM
QUOTE(Chancer @ Sep 29 2005, 02:59 PM)
Just send it back they will replace the boards or whatever into your own case. they will not send you a black xbox out.
Title: My Never Opened Crystal Is Fragging!
Post by: No_Name on September 29, 2005, 01:30:00 PM
Here is what you do.

Look up the Phone number for XBox customer care where you live
Speak to someone on the other side and let them know what problems your having with your XBox
Say you have a Crystal Xbox and are a little worried about getting it back
Listen to what the Customer support person has to say.

Accept the repair or not based on that conservation.

Like I said I have had my Crystal repaired and I got back the same unit I sent away
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on September 30, 2005, 07:55:00 AM
sad.gif
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on October 04, 2005, 08:55:00 AM
k, so my crystal is out of warranty. what do ppl recommend i do to try and fix it? should i chip it and see if it works? or should i just forget that and just pick up a replacement mobo/hd combo?

anyone can recommend where i'd be able to get a mobo/hd? preferrably local in Toronto, Canada. or in Canada shipped, and last resort would be from shipped from the US.
Title: My Never Opened Crystal Is Fragging!
Post by: deadparrot on October 04, 2005, 09:16:00 AM
biggrin.gif

Open it and see if you can find something obviously wrong.
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on October 05, 2005, 07:10:00 AM
dbl post
Title: My Never Opened Crystal Is Fragging!
Post by: xb0xb0y on October 05, 2005, 07:11:00 AM
cracked the crystal open last night. found no lizards or bugs, but i didn't expect any, lol. so i pulled out the mobo and found no visible physical damage. so what should i do next?