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Xbox360 Forums => Xbox360 Hardware Forums => Xbox360 General / Hardware Chat => Topic started by: no0b123 on July 18, 2007, 02:38:00 PM

Title: Unplayable Disk?
Post by: no0b123 on July 18, 2007, 02:38:00 PM
The dvd drive is dying, your disks are fine. Send that sucker in for free man. And guess what, I'll give you three years to do it  jester.gif
Title: Unplayable Disk?
Post by: ryanmxb13 on July 19, 2007, 05:39:00 AM
just a quick thought i bought the xbox off play.com at christmas so i still have warranty with them and i have heard all the bad stories about microsofts support team so i was wondering would i be able to send my 360 to play.com and get a new one in return? unsure.gif
Title: Unplayable Disk?
Post by: Havok on July 19, 2007, 10:03:00 AM
I would send it back... it is a mechanical failure...

If you open it up.. and you can't fix it then you just voided your warranty..

MS was sending back your own unit if they can so that downloaded content works properly.
Title: Unplayable Disk?
Post by: twistedsymphony on July 23, 2007, 06:19:00 AM
Send it in ... I usually have much better results when dealing with the retailer for returns as opposed to the manufacturer. Though online retailers can be a pain to deal with

Research play.com's return policy... the MS policy is fairly well known, decide which one suits your needs better.