Post by: Xbox-Scene on December 07, 2006, 05:11:00 PM
| Micro23 posted on digg.com about a problem he has with his Wireless 360 Headset ... apparently it doesn't want to sync on the same channel as his original wireless controller he got with his launch 360, but it syncs fine with a brand new wireless controller. Quote
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Post by: Jumpy_Beans on December 07, 2006, 04:28:00 PM
Post by: DoTsTeR on December 07, 2006, 04:30:00 PM
Post by: Heet on December 07, 2006, 04:30:00 PM
-Updates fragging boxes
-Wireless headsets not syncing
-boxes overheating
-90 day warrenty (no wonder)
-charging people 140$ for boxes that crashed due to updates?!?!
When is it going to end? I guess it will take several class action lawsuits.
Post by: hardhead36 on December 07, 2006, 04:31:00 PM
Post by: atomiX on December 07, 2006, 04:31:00 PM
Post by: KrusherKills on December 07, 2006, 04:36:00 PM
Post by: .:Dino:. on December 07, 2006, 04:44:00 PM
Post by: deacon187 on December 07, 2006, 04:48:00 PM
Post by: gerzand on December 07, 2006, 04:55:00 PM
After calling MS several times and getting people who can barely speak english, let alone understand what "random disconnect" means, and pleading with them to save me the hassle of returning it to the store after 30 days, I just flat-out gave up. They REFUSED to believe me or take any measure to please the consumer.
This post has been edited by gerzand: Dec 8 2006, 12:57 AM
Post by: RazorD on December 07, 2006, 04:59:00 PM
Its just working perfectly! So don't think this issue effects every single original controller - thats definately not the case here (IMG:style_emoticons/default/smile.gif)
-Raz
Post by: whiteboytroy on December 07, 2006, 05:02:00 PM
Post by: brywalker on December 07, 2006, 05:04:00 PM
That headset is crap. Total crap. EVERYONE I KNOW that has bought one has had more problems with dropping out, beeps, not synching. I returned mine a day after I bought it.
It's shit. Everyone knows it.
Post by: Psykomantis00 on December 07, 2006, 04:36:00 PM
QUOTE(deacon187 @ Dec 8 2006, 12:19 AM) 
if you sync the headset first, (it doesn't need a controller to work, you can sync your mic and use a universal remote to select a chat through the dash) it will take channel 1, then sync the controller it will also take channel one and everything works just fine, its in the instructions that came with the the mic
Thats what he did. And it didnt work.
Post by: C_Ripper on December 07, 2006, 05:20:00 PM
Post by: michaelboord on December 07, 2006, 04:54:00 PM
some peeps just have way to much time on their hands..
and way to few problems IRL
Post by: speedy_g on December 07, 2006, 05:11:00 PM
QUOTE(Heet @ Dec 8 2006, 01:01 AM)
Man M$ is gonna have to address this shit soon. Its just starting to pile up way too much.
-Updates fragging boxes
-Wireless headsets not syncing
-boxes overheating
-90 day warrenty (no wonder)
-charging people 140$ for boxes that crashed due to updates?!?!
When is it going to end? I guess it will take several class action lawsuits.
Yes, the box has issues... but us europeans that really don't matter. Well of course it's all the
hassle with warranty and the waiting... you should blame your petty consumer laws for the 90day warranty.
In EU economic area the warranty for any product sold by a customer is 6 Months, correct me if I'm wrong. Now any self respecting company offcourse provides at least 12month warranty but in microsoft case I don't know why (bit too confident on the quality?) a full 24month warranty.
I'm lucky to say that I bought my first xbox 360 at launch in Finland was it 9th of december 2005... that worked fine but I sold it after 6months cause it made noise and bought another this one manufactured 2months later than the first one I had... no problems with that one either... perhaps I'm one lucky son of *piip* or what...
I must say that microsoft has gotten away from the heating (bad solder) issues like nobody's business... I don't know how...from what I've read a lot more issues than spoken in the media...
Post by: n1kon on December 07, 2006, 05:22:00 PM
Post by: valius on December 07, 2006, 05:28:00 PM
I have the launch controller & it & the headset don't like each other!! but with a newer one it works fine.
The headset just wont sync to the same quadrant as the controller, it will jump from quadrant 1 to quadrant 2 every time the controller is turned on & vice versa.
I called M$'s call centre & they said "go buy another controller"!!
I had a little debate with them £35/$65 for a new controller no way, I insisted they replace my controller for a new one & now I'm waiting on their answer...
Wish me luck & I'll let you know how I get on...
Post by: n1kon on December 07, 2006, 05:51:00 PM
after speaking with microsoft's very helpfull support staff (yeah right), I was told that i have a faulty controller even though it works fine..... So i went down this road:
Under the Sale of Goods Act 1979 traders must sell goods that are as described and of satisfactory quality.
If consumers discover that products do not meet these requirements they can reject them and ask for their money back providing they do so quickly. Alternatively, they can request a repair or replacement or claim compensation.
Funnerly they told me thay would get back to me so watch this space.
Post by: thefenton on December 07, 2006, 06:14:00 PM
Post by: deacon187 on December 07, 2006, 06:18:00 PM
QUOTE(C_Ripper @ Dec 7 2006, 07:51 PM)
I came up with my own solution that is foolproof. I use the wired headset that came with my 360.
the headset that come with the 360 is shit, i wired up my last original 360 headset to the 360 comunicator and i loved it till i dropped the controller then the headset yanked off my head and i ended up braking my last origianl headset, i bought the comunicator adaptor that lets you use any headset you want but have no more original xbox headsets to use with it since i hard wired my last one
time to see if EB has the original headsets in stock i guess
but i havent had any issues with my wireless headset yet so im happy
Post by: nonamer66 on December 07, 2006, 06:23:00 PM
all this trouble to make a video for this???? wake up man.
Post by: mathers3000 on December 07, 2006, 07:00:00 PM
Post by: luther349 on December 07, 2006, 07:00:00 PM
Post by: Elemino on December 07, 2006, 07:43:00 PM
QUOTE(deacon187 @ Dec 7 2006, 05:19 PM)
if you sync the headset first, (it doesn't need a controller to work, you can sync your mic and use a universal remote to select a chat through the dash) it will take channel 1, then sync the controller it will also take channel one and everything works just fine, its in the instructions that came with the the mic
Post by: DeMoN_DARREN on December 07, 2006, 07:51:00 PM
Post by: deacon187 on December 07, 2006, 08:05:00 PM
QUOTE(Elemino @ Dec 7 2006, 10:50 PM)
You need to watch that video again. Pay closer attention this time.
sorry, i didnt watch the video, if thats what the guy did, then im sorry, i was jumping the gun just looking ahead thinking what he did wrong, ohwell shit happens
Post by: Ninja Sniper X on December 07, 2006, 08:32:00 PM
QUOTE(C_Ripper @ Dec 7 2006, 03:51 PM)
I came up with my own solution that is foolproof. I use the wired headset that came with my 360.
/agree
Post by: Sageice on December 08, 2006, 01:38:00 AM
Post by: dbldown768 on December 08, 2006, 07:31:00 AM
Post by: ajent420 on December 08, 2006, 09:48:00 AM
Post by: barge on December 08, 2006, 10:08:00 PM
Post by: micraz on December 09, 2006, 02:56:00 AM
Post by: elmo_sni on December 09, 2006, 10:05:00 AM
QUOTE(DoTsTeR @ Dec 7 2006, 06:01 PM)
so basically this guy is saying there aint shit wrong with the headset..
thats what i was led to believe, so its a defect in the controller? anymore confirmations?
Post by: paul2cr on December 09, 2006, 03:34:00 PM
Post by: mygameswirelesscom on December 10, 2006, 01:40:00 AM
or we could try to know what bach have this ..
Post by: jo2jo on December 10, 2006, 04:38:00 PM
no time to read the entire thread but i read the first few posts-
I have a LANUCH 360 (walmart, night of launch) premium + i bought 1 extra wireless controler
all has worked fine..
just bought the wireless head set, and it works fine too...bought a 2nd wireless headset and all work fine.
just wanted to give my experiences...
is this unusual? (again i have not read entire thread)
thanks
Post by: vanxman on December 11, 2006, 12:56:00 AM
QUOTE(Frogman7 @ Dec 9 2006, 11:39 AM)
Yeah, I'm pretty pissed at M$, this wouldn't be the first time they've screwed me over. But seriously, who only owns the 1 controller for their system? Its a little extreme to be demanding a new controller from microsoft after you just spent $50 on a headset (plus tax if you live in Cali like me). I'm no professional but it sounds like something that could be fixed in a update, so I'll just wait, until then I'll use my other controller.
Also the controller I got with my system can't be charged with the play and charge kit, I just switch batteries and charge one at a time. Bit of a hassle was curious if anyone else has this problem.
One controller or 10 controllers... That's not the point!!! Some only have/need one. Some have more, but what would the point be in having more if they don't work???
I have 2, and switch when the batteries on the current one runs dry. Say this happens midway through a great gaming-session on XBL. What would you suggest? Stop playing because my second contoler does not work as Microsoft has advertised? Go buy another controler to continue using the system I have already bought a spare controller for? Me thinks not, SPARKY!
It should work with ALL controllers, PERIOD.
Post by: THEsirloin on December 11, 2006, 03:50:00 AM
I hope this dude gets his replacement..
I to have had issues with MS regarding this piece of junk....no not the headset the 360 itself! When i first purchased the console it damaged the 2 games i got with it.. Scratching the crap out of them....after countless amounts of phone calls i decided to contact there customer care manager and told him i'll send everything i'd purchased back to him and if they can't see the problem i'll pay them for the shipping.. he didn't like budging but he had no choice as i had given him the option either do this or i'll post it scratching disks on you tube...anyway i sent everything console games etc and waited for A MONTH..... i then ring the person and he said they never recieved the console!!! ahhhhhh
Now i checked the courier to see what had happened and they had a signiture that had signed for the console etc and it was a member of the xbox managment service.. So i ring the customer care manager back and give him the link to the website of the couriers that shows the signiture and guess what he knows the person who signed for it.
Right where getting there now..
He now tells me he'll ring me back.. a day later he ringsback saying he's shipped a new console along with extra pad to my house and that it also included a cheque for £150 for the games and the hassle i'd gone through.......After recieving my console that now has the samsung tray in (which still bloody sratches but not as bad) i've come to the conclusion that the great M$ is trying to cover up as many issues with this piece of crap as possible.. and are denying everything they can in order to keep selling the crap i do electronic engineering at uni and i'm telling you all now this piece of hardware is god damn AWFUL from top to bottom and if it wasn't for GEARS and Halo i would be selling it on hopeing that they wouldn't come back to me stating that it's a piece of shit....
I wonder what happened to my games and console...
THEsirloin
Power to the people!
Post by: valius on December 11, 2006, 01:11:00 PM
QUOTE
I have the exact same problem as this guy.
I have the launch controller & it & the headset don't like each other!! but with a newer one it works fine.
The headset just wont sync to the same quadrant as the controller, it will jump from quadrant 1 to quadrant 2 every time the controller is turned on & vice versa.
I called M$'s call centre & they said "go buy another controller"!!
I had a little debate with them £35/$65 for a new controller no way, I insisted they replace my controller for a new one & now I'm waiting on their answer...
Wish me luck & I'll let you know how I get on...
I have the launch controller & it & the headset don't like each other!! but with a newer one it works fine.
The headset just wont sync to the same quadrant as the controller, it will jump from quadrant 1 to quadrant 2 every time the controller is turned on & vice versa.
I called M$'s call centre & they said "go buy another controller"!!
I had a little debate with them £35/$65 for a new controller no way, I insisted they replace my controller for a new one & now I'm waiting on their answer...
Wish me luck & I'll let you know how I get on...
I called M$ back today about my problem....
They are replacing my controller.... it will be with me in 5 working days.
If your having problems with your headset then call them & make sure they know about it...
QUOTE
So why don't you take their advice? Buy a new controller, put the old one in back in package and return it. If they ask why... tell them it's defective and explain everything as you would here.
If they didn't replace my controller then that would have been my next option!!!
Post by: gsharpshooter on December 12, 2006, 12:31:00 PM
QUOTE(C_Ripper @ Dec 8 2006, 12:51 AM)
I came up with my own solution that is foolproof. I use the wired headset that came with my 360.
LMAO WORD U ALREADYHAVE A WIRELESSHEADSET JUST GET A WIRELESS CONTROLLER AND AWIREDHEADSET OMG THAT WAS SO HARDWASNT ITSO HOW MANY SWEATW DID U
BRAKE
Post by: valius on December 18, 2006, 05:08:00 PM
I called them back & they were very apologetic, they asked if I had returned the wireless controller that didn't sync with the headset yet & I said no, they then said they would send me a new wireless controller ASAP & that I had to keep the other two as a way of saying sorry!!
I started with one & now I have three!!
Post by: dpiddy on December 29, 2006, 12:48:00 PM
As we remember foxlink is also the same manufacturer that made the xbox 1 power supplies that burned down peoples houses. Thats why they offered a free replacement cord with a GFI built in. Microsoft needs to stop outsourcing work to foxlink and find someone more reliable.