Post by: jROC99 on November 22, 2005, 11:14:00 AM
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
Post by: fathom7411 on November 22, 2005, 11:22:00 AM
Post by: Martog on November 22, 2005, 11:53:00 AM
Post by: JeffPinkston on November 22, 2005, 12:16:00 PM
Post by: Neptune on November 22, 2005, 12:26:00 PM
Post by: jROC99 on November 22, 2005, 12:54:00 PM
Just curious where do you live... If MS is doing house calls I'll take them up on the offer..
Hey maybe a hot little chick will knock on my door... haha
jROC
This post has been edited by jROC99: Nov 22 2005, 08:54 PM
Post by: trioptimumonline on November 22, 2005, 01:27:00 PM
On hold with MS support for 3 hours now. EBGames didn't have any spares to swap out and said it'd be awhile before they had another shipment. Damnit. Any ideas?
Post by: JeffPinkston on November 22, 2005, 01:33:00 PM
I live in the middle of Missouri, but from what I gathered from talking to the support at 1 800 4MY XBOX and reading other forums, sending a repair man is the standard operating procedure. I even asked if it would be faster if I sent/took it somewhere, but since it was brand new he said they were doing house calls. Just tell them you have hardware failure and sectors 1,3, and 4 are flashing red. I don't know how far in the future the appointment will be. Fortunately, my store has a replacement so I am just going to get a new one.
Post by: the_eternal_dark on November 22, 2005, 01:42:00 PM
Post by: trioptimumonline on November 22, 2005, 01:43:00 PM
This post has been edited by trioptimumonline: Nov 22 2005, 09:44 PM
Post by: deftonesmx17 on November 22, 2005, 01:57:00 PM
Post by: KingGofG on November 22, 2005, 02:09:00 PM
I turned off the game with the contoller and now it won't start up (it goes straight to the black Error 74 screen)
Anyone have an Idea?
I have tried the following:
1. Restarting
2. Unplugging and replugging in everything
3. Removing the hard drive and starting without it
4. Restarting with and without a game in the console
I am going to call MS but I am not hopeful this wil get it fixed
Post by: Martog on November 22, 2005, 02:47:00 PM
QUOTE(Neptune @ Nov 22 2005, 03:33 PM)
for the guy with E74, disconnect the HDD then turn it back on...
Already tried that, that only helps on E64 errors I believe.
Post by: jROC99 on November 22, 2005, 02:30:00 PM
The only way I see the price dropping is when PS3 comes out.
MS knows they are the first to market with this nextgen console..they can charge whatever they want. And guess what , people will pay it because they have to. That's the cost of staying up with technology.
All in all I think the graphics on the new 360 are mind-blowing.
Props to MS and ATI.
Anyways keep this thread going for X360 defective units only.
To KingGofG
Also If your console has crashed and now it won't boot....
Unplug it for about 5 minutes then plug it back in and try again.
It should work.
I've seen this on my defective one.. At least it will boot again after it's been left unplugged. Mine still crashes loading the games tho.
jROC
This post has been edited by jROC99: Nov 22 2005, 10:39 PM
Post by: JeffPinkston on November 22, 2005, 03:16:00 PM
QUOTE(trioptimumonline @ Nov 22 2005, 09:34 PM)
thing was flashign red in all but one of the lights on front the first time I plugged it in,
After my conversation with MS I was told this warning (Red in Sector 1,3 and 4) indicated hardware failure.
Post by: gamerguy999 on November 22, 2005, 03:20:00 PM
I'm glad I'm not getting a launch Xbox360....
Post by: psxpirate1 on November 22, 2005, 03:19:00 PM
Post by: trioptimumonline on November 22, 2005, 04:22:00 PM
. Maybe, or maybe it's just conspiracy, MS did this on purpose to bring back nostalgia from the day we bought an NES and had to smack it and lick the cartridges...
.Anyway hit it, unplug it, whatever you gotta do; mine is working intermittently for now, good enough until more stock comes in. The tech support guy was really nice and apologetic though, and he wasn't in Indonesia; were it not for the stock situation I'd have a new one right away, so I can't really complain _too_ much.
Post by: trioptimumonline on November 22, 2005, 04:25:00 PM
QUOTE(gamerguy999 @ Nov 22 2005, 06:20 PM)
Sounds like there is mass failures going on with these
I'm glad I'm not getting a launch Xbox360....
I'm glad I'm not getting a launch Xbox360....
I dunno - we'll see in a few days I guess. The tech support guy said not many defective ones like this were reported so far. As for noy gettign a launch one, I'll just exchange mine under EBGames' warranty in a year, and get the patched up hardware
.
Post by: jROC99 on November 22, 2005, 04:44:00 PM
Of course this most likely this means that you will probably have to use the xbox live service.
I duno.. the other two consoles i have seem to be working fine.. So my defect rate is 1 out of 3.
I've been playing NFS Most Wanted for a while now.
jROC
Post by: KingGofG on November 22, 2005, 05:05:00 PM
(just checked and my 2 backup pre-orders cleared)
I guess I will sell one on ebay un-opened. Return the defective one. Play the third one till it breaks or my other one gets returned. Then sell on ebay.
lots of hassels. From what I was reading I really thought my pre-orders weren't going to ship. (which is why I went to the store this morning)
For all you that waited in line, I guess I got what I deserved. I went to a sams club in a bad neighborhood and offered the guys at the front of the line $100 for one of their tickets. Cash is king.
Will try plugging back in after a few minutes.
someone suggested it was an overheating problem, but mine was certainly not overheating. The fans work and it had good venelation.
I will also try a few good whacks. It stopped working after I turned it off and on again.
Did anyone else notice that when you connect to live you already get a firmware update? Interesting.
In all honesty I was getting kind of bored with my 2 games. Amped 3 isn't as good IMO as amped 2. Call of duty is pretty visually, but the gameplay isn't as good as brtohers in arms on my regular old X-box.
Post by: AdmiralSinep25 on November 22, 2005, 07:31:00 PM
QUOTE(KingGofG @ Nov 23 2005, 01:12 AM)
Great, now I have 2 more of these POS boxes on their way to me in the mail.
(just checked and my 2 backup pre-orders cleared)
I guess I will sell one on ebay un-opened. Return the defective one. Play the third one till it breaks or my other one gets returned. Then sell on ebay.
lots of hassels. From what I was reading I really thought my pre-orders weren't going to ship. (which is why I went to the store this morning)
For all you that waited in line, I guess I got what I deserved. I went to a sams club in a bad neighborhood and offered the guys at the front of the line $100 for one of their tickets. Cash is king.
Will try plugging back in after a few minutes.
someone suggested it was an overheating problem, but mine was certainly not overheating. The fans work and it had good venelation.
I will also try a few good whacks. It stopped working after I turned it off and on again.
Did anyone else notice that when you connect to live you already get a firmware update? Interesting.
In all honesty I was getting kind of bored with my 2 games. Amped 3 isn't as good IMO as amped 2. Call of duty is pretty visually, but the gameplay isn't as good as brtohers in arms on my regular old X-box.
(just checked and my 2 backup pre-orders cleared)
I guess I will sell one on ebay un-opened. Return the defective one. Play the third one till it breaks or my other one gets returned. Then sell on ebay.
lots of hassels. From what I was reading I really thought my pre-orders weren't going to ship. (which is why I went to the store this morning)
For all you that waited in line, I guess I got what I deserved. I went to a sams club in a bad neighborhood and offered the guys at the front of the line $100 for one of their tickets. Cash is king.
Will try plugging back in after a few minutes.
someone suggested it was an overheating problem, but mine was certainly not overheating. The fans work and it had good venelation.
I will also try a few good whacks. It stopped working after I turned it off and on again.
Did anyone else notice that when you connect to live you already get a firmware update? Interesting.
In all honesty I was getting kind of bored with my 2 games. Amped 3 isn't as good IMO as amped 2. Call of duty is pretty visually, but the gameplay isn't as good as brtohers in arms on my regular old X-box.
I just figured out why there was a shortage of these systems...
Post by: trioptimumonline on November 22, 2005, 09:48:00 PM
There is a specific error for overheating though, it's two red lights out of the four on the front of the console. But it could crash before reaching the automatic shutoff temperature.
Heh, I got too excited about it before launch and was let down by the games as well. They look nice but I find myself oging back to play better ones, albeit not as nice looking ones, on my old xbox (which has run since day 1 with no problems
). Might just get rid of it on eBay for the christmas hype and wait until they fix this poor hardware shit to get another one... *sigh*.This post has been edited by trioptimumonline: Nov 23 2005, 05:52 AM
Post by: Speil on November 22, 2005, 10:27:00 PM
QUOTE(the_eternal_dark @ Nov 22 2005, 09:49 PM)
And these are some of the reasons I wait, among other things (inflated prices and over hype). Sounds like MS is having a lot of these errors and bugs (typical Micosoft problems). I'll stick with the original Xbox with xbmc for a while. I think I will wait until they release a 1.1 and when the price actually is $399, not the $600 or $700 most payed out for first launch problems.
Here here. I second that. If i remember the earlyer xbox 1s where extremely buggy. Used from crappy parts and what not. Now look at the newer ones. Sammys and Ten gig HDDs. Now it sounds like calibration errors,HDD errors,File corruption errors,and god knows what else. Im still gonna get one. No doubt. But am still gonna wait for this mess to get sorted out.
I am never ever ever gonna get rid of my original xboxes. And hopefully the mods for them wont stop commin either. Im keepin my origins.
Look at meh sig. :popcorn:
This post has been edited by Speil: Nov 23 2005, 06:33 AM
Post by: pegisys on November 22, 2005, 11:10:00 PM
Seems they had some trouble in shipping, and I heard a few other people had cracked cases also
I don't know what they were thinking they with just that one strip of foam
Post by: Killa420 on November 22, 2005, 11:26:00 PM
Post by: icantstandtoburntolong on November 22, 2005, 11:31:00 PM
Post by: G-Mac on November 22, 2005, 11:33:00 PM
I just got a 360 after 12 hours of waiting at walmart.I got home hooked it up chatted for 10 min shut it down.Booted back up and got error 64 and 65 everytime i restarted. this is f'ed up.......360 my azz......WTF i got a 400 doller door stop.BOY AM I PISSED!!!!!!!!!!! Microshaft will be getting a call from me.
Post by: h4xx3d on November 22, 2005, 11:53:00 PM
Post by: zikronix on November 22, 2005, 11:53:00 PM
Post by: Zeyin_Loves_Susan on November 22, 2005, 11:54:00 PM
: \
Post by: GoldenGraham on November 22, 2005, 11:54:00 PM
Post by: GoldenGraham on November 22, 2005, 11:56:00 PM
Post by: dynamo7 on November 23, 2005, 12:34:00 AM
This post has been edited by dynamo7: Nov 23 2005, 08:36 AM
Post by: brainscan1975 on November 22, 2005, 11:59:00 PM
Post by: reidtheweed05 on November 23, 2005, 12:47:00 AM
QUOTE(GoldenGraham @ Nov 23 2005, 08:01 AM)
Hey people judgin by all these responses im not the only one in this boat. My xbox360 has a part loose inside, when i tilt it up i can hear someone really small rolling around on the inside. I mean its not affecting my game play but some times it rattles like hell depending on its vacinity to the fans, ill call xbox help tomorrow cuz im not paying 500 bucks for some thing that might have a broken part inside
we'll why dont you just ask him to come out.
Post by: blob_54 on November 23, 2005, 12:11:00 AM
Juat think people, the original xbox has how many versions of mobo's? 7+ however many the 1.6's had
If your smart, save your money, wait till its all glitch free, or atleast powers on more often, lol
sorry guy's, hope they work out for ya. If all else fails, pull em appart, and mod em, lol
blob
Post by: Bizquick on November 23, 2005, 12:14:00 AM
The MCPX chips on my old Xbox's they seam to not have enough contact on the main board so sometime after a little of game play the MB gets hot and the connection get loose or somthing. Anyway I found that when I mounted thoes MB in a newer case and install some sort of peice of plastic to press thoes chips down everything worked out. but it was too much work to make these cases and make they looks nice. so I junked the parts. But This problem could be a production problem.
See if this is anything like my case on the Xbox 1. then Its just production not calberting the machines to press the chips correctly. does this sound about right? but I could be wrong this all could be a BIOS issue or somthing
Post by: jose3030 on November 23, 2005, 12:15:00 AM
I was so pissed, I made a comedy video about it :
http://www.3030media.net/xbox2.wmv
Me playing Xbox360 "Simon" lol..
Post by: geebus on November 23, 2005, 12:16:00 AM
Post by: icantstandtoburntolong on November 23, 2005, 12:17:00 AM
There is a small metal ball that rolls back and forth inside the 360 so the system knows whether is is vertical or horizontal. It does this so it can properly orient the controlle quadrants. It is perfectly normal
Post by: Sephious on November 23, 2005, 01:09:00 AM
QUOTE(JeffPinkston @ Nov 22 2005, 01:23 PM)
I got to play PDZ for under five minutes before my 360 froze. When/if I turn it back on with or without game inserted I get red lights in sectors 1,3, and 4. I called MS and was told this indicated a hardware failure. After the brilliant tech support told me I should just restart it and call back if it happened again, I was afraid we would get nowhere fast. I then explained that my 360 would not turn back on and was now only a $400 piece of plastic that blinked red lights at me. After some more miscommunication, he said he would schedule a repair man to come out and take a look when I called back with my serial number! Wow, MS does house calls. Before commiting to that though, I called the store where I purchased it and was told that fortunately, someone cancelled their preorder and they had an extra one they had not put out yet. So now for round two, hopefully just one in a million. I did have fun for the five minutes it worked!
())))))))(((((((((()
I had the exact same behaviour as this one and I also swapped with my retailer.
Post by: jose3030 on November 23, 2005, 01:27:00 AM
QUOTE(Sephious @ Nov 23 2005, 03:40 AM)
())))))))(((((((((()
I had the exact same behaviour as this one and I also swapped with my retailer.
I had the exact same behaviour as this one and I also swapped with my retailer.
Retailer = They had ones to exchange for broke ones?
Post by: Mekapo on November 23, 2005, 12:51:00 AM
Post by: nw968 on November 23, 2005, 12:58:00 AM
Post by: jsgongwon on November 23, 2005, 01:36:00 AM
Here's a video of my crash (9MB - 20 seconds)
http://x900.putfile.com/videos/3260052289.mpg
Post by: Heet on November 23, 2005, 01:17:00 AM
Post by: TMG8 on November 23, 2005, 01:22:00 AM
from what i gather this is a very problematic machine so far... wow is all i can say...I'm reminded of M$ Jokes, ALT ) CTRL ) DELETE ) ..Its Not WORKING!
glad i decided against buying for now
Post by: RBX-GT2 on November 23, 2005, 01:24:00 AM
i didnt have any time to open it after i got home around 8:40am pst tuesday moring in san diego after waiting 18hrs in-line at best buy (thx to the leaked list that was posted 2 weeks ago) to get the premium, 2years service plan, pgr3 & vga cable....right after i got home i crashed for 3 1/2 hrs, showered and went to work... still dammed tired as i type i should sleep, but i'll try and open it up and check it out to see if i have any issues. i'll report back if i have any problems
hopefully i'll have some news in several hours afteri gets some zzzzzzzzzzzzz's
Post by: cornstarch on November 23, 2005, 01:27:00 AM
Post by: JaXbox on November 23, 2005, 01:40:00 AM
Post by: cornstarch on November 23, 2005, 01:53:00 AM
Post by: zbornac on November 23, 2005, 01:55:00 AM
I get the same screen that you get when you put a 360 game in a original Xbox when I put games into my 360.
Started with PGR3 and Kameo, then progressed to THAW, King Kong, Perfect Dark, and Madden. Every one of them says I need to put it in a Xbox 360 to play it. Already alerted Gamestop and they will have one midweek next week for me to replace it.
Anyone heard of this one? I'll admit I didn't read the thread, just saw the link on the main page for reporting errors, so if someone else has, I apologize.
-Kimball
Post by: Helios on November 23, 2005, 01:59:00 AM
Post by: Mr.Big on November 23, 2005, 02:03:00 AM
MrBig
Post by: cornstarch on November 23, 2005, 02:05:00 AM
Post by: Heet on November 23, 2005, 02:11:00 AM
Wow, MS has a BIG problem. Well there wont be THAT many recalls considering the stock at launch. Maybe thats why they only put 20 machines in each store LOL.
Post by: krackheadbill on November 23, 2005, 02:17:00 AM
Post by: cornstarch on November 23, 2005, 02:19:00 AM
So with the errors, do i have all of them down?
-3/4 red blinky lights
-game crashes (especially in PGR3)
-system bootup crashes
-360's refusal to play 360 games (i.e the "please put this game in an xbox 360")
-that thing on the xboxscene homepage with the single letter next to some 2-digit number and all these languages on screen and lines goin' thru it.
i dont wanna buy a $450.00($400+tax) door stop.
hopefully i have em all....i played PGR3 in gamestop and thats why i want a 360 SO bad......
This post has been edited by cornstarch: Nov 23 2005, 10:25 AM
Post by: flashfreak on November 23, 2005, 02:39:00 AM
Im worried cos i was gonna get one on launch night but they should be fine by march 2nd. I knew something would go wrong though, they were rushing it since day 1.
Good luck to all u guys with problems. Just keep on MSs ass and get it replaced, don't just leave it.
And as some1 else said...I feel a massive recall coming on!
Post by: hybridflux on November 23, 2005, 02:40:00 AM
Post by: cornstarch on November 23, 2005, 02:40:00 AM
The 360's power is only exceeded by its mystery; and its mystery is only exceeded by its power...in other words...its a powerful system but theres all this mystery on whats causing the bugs...M$ obviously didn't test the systems before they sent them off.....
Post by: cornstarch on November 23, 2005, 02:52:00 AM
Post by: MidnightFC3S on November 23, 2005, 02:56:00 AM
If you are having problems, please include this information when you post.
Post by: dracus on November 23, 2005, 03:11:00 AM
Here are my issues:
1. All games I've played work(quake 4, pgr3, halo 2, pd) . Dvds have worked great and LOOK awesome. The only issue I have had so far game releated is pgr kept saying could not create session whenever I tried to play it online, worked fine single player. I had assumed the issue was live was overloaded, perhaps there are some pgr issues.
2. I did initially have some issues with my wireless controllers only one would work. Hitting the connect button on the xbox 360 and holding the guide button fixed that. Also I needed to go through the first initial setup to get my "extra" controller to work.
3. The only other issue I have is I can't get the media center connect thing to work. The pc says it finds the xbox, but the xbox can't find the pc. I suspect this is a port issue with my router.
I got mine as part of a bundle a costo. I wonder if there are just some bad batches. I know some people have no issue while other have had nothing but issues. I think it might be better for people to list aspects of their configuration. I know mine is sitting on top of a bookshelf by itself, vertivcally.
* vertical/horinzontal
* set for hdtv or not hd
* location purchased
* hardware version/kernel etc
Might help to narrow down the issues.
Post by: Heet on November 23, 2005, 03:12:00 AM
Post by: MidnightFC3S on November 23, 2005, 03:18:00 AM
QUOTE(MidnightFC3S @ Nov 23 2005, 11:03 AM)
I think it's VERY important that when people post here about their issues, they explain where their 360 is located, what side it's laying on, AND where their power brick is located. Ventillation is a HUGE issue (huge enough where I would personally reccomend *against* putting your system horizontal until we know more about the air flow integrity).
If you are having problems, please include this information when you post.
If you are having problems, please include this information when you post.
I think it would be also important to list what resolution your 360 is running on. Let us know if it's regular or high def, and if high def, tell us which resolution the system is putting out (80p, 720p, 1080i). And also, if you are are using VGA, tell us what resolution your system is putting out.
Post by: Smudge2626 on November 23, 2005, 03:47:00 AM
I'm keeping my box horizontal, on top of a PS2 away from all other electronics, out of the entertainment center, with the power brick isolated on the carpet a foot away.
Post by: puppydg68 on November 23, 2005, 04:45:00 AM
QUOTE(JeffPinkston @ Nov 22 2005, 09:47 PM)
After my conversation with MS I was told this warning (Red in Sector 1,3 and 4) indicated hardware failure.
Mine is doing the same thing.. Called MS they are going to send a Power supply first, and if that doesn't fix it, I have to return the whole unit.
Post by: Dalma on November 23, 2005, 04:47:00 AM
QUOTE(cornstarch @ Nov 23 2005, 09:26 AM)
i mean i have $571.34 right now, i want to buy a 360....but NO PLACE has them, then theres the 3/4 red lights and game crashes, and the "please put this in an xbox 360" game error, but its a chance i would be taking, but AAAARRRGGGHHH i cant decide its too hard i sold my xbox 1 for it (i would have sold my ps2 but i have guitar hero and its waaaaaaaaaaaaaaaaaaaaaaaaaaaayyyyyyyyyyy tooooo fun)
So with the errors, do i have all of them down?
-3/4 red blinky lights
-game crashes (especially in PGR3)
-system bootup crashes
-360's refusal to play 360 games (i.e the "please put this game in an xbox 360")
-that thing on the xboxscene homepage with the single letter next to some 2-digit number and all these languages on screen and lines goin' thru it.
i dont wanna buy a $450.00($400+tax) door stop.
hopefully i have em all....i played PGR3 in gamestop and thats why i want a 360 SO bad......
So with the errors, do i have all of them down?
-3/4 red blinky lights
-game crashes (especially in PGR3)
-system bootup crashes
-360's refusal to play 360 games (i.e the "please put this game in an xbox 360")
-that thing on the xboxscene homepage with the single letter next to some 2-digit number and all these languages on screen and lines goin' thru it.
i dont wanna buy a $450.00($400+tax) door stop.
hopefully i have em all....i played PGR3 in gamestop and thats why i want a 360 SO bad......
don't be f&^%#$ stupid. Why go buy something that is full of bugs.
MS wanted to release this shit in a hurry and look what they've done. Just wait for a month and buy one for Christmas.
ps. i don't understand one thing. When they tested these xboxes before the launch, not a single one of 'm had problems (or they simply didn't admit they had some bugs) and now almost everyone of 'm has reboots, hangs etc etc
In all these years with windows and the first xbox MS didn't learn a thing, unfortunately.
But on the other hand it's funny to read these desperate posts of ppl who payed alot of cash for some broken shit
Post by: future145 on November 23, 2005, 04:55:00 AM
most ppl that do have working 360s are too busy playing to come troll forums
Post by: wcw2k2 on November 23, 2005, 05:06:00 AM
Post by: Drunkn_Munky on November 23, 2005, 05:07:00 AM
Post by: NEUROMODS on November 23, 2005, 05:07:00 AM
Post by: justicedlp on November 23, 2005, 05:36:00 AM
Post by: brakken on November 23, 2005, 05:39:00 AM
Post by: arcice on November 23, 2005, 06:18:00 AM
QUOTE(fathom7411 @ Nov 22 2005, 01:29 PM)
actually just picked mine up from best buy brought it home put in some need for speed played it for i dont know about 10 minutes and in the middle of a race it just hung and the screeen scrambled. so i shut the system off and ejected the disc and seen that now my brand new game is completely scratched with like 6-7 rings all the way around. so yeah i am pissed. anyone else have this problem?
Well first off, I'm a PC gamer but a m$ xbox fan for being modable and allowing me to store 50 games on a hdd.. I don't plan on getting a 360 anymore since I spent so much on a 7800 gt OC'd at GTX speeds ;) ..
Anyways, I just tried out Most Wanted, and not only do I think it sucks but after about 10 mins my comp locked right up and it's never done that on any other game.. and the whole time I'm playing it it kept jerking randomly. Does it jerk on the x360 too??
If I'm going guess as to why, well I noticed my Hdd light flashing a lot even with EA tracks off. I think the hdd doesn't have enough seek speed since they are cheap WD's in raid but they are 7200 rpm.. but it shouldn't need to access the hdd drive anyways since since I have 2 gig of ram and the TaskMan says there was only 700mb used when I had the game running..
but I remember joking to a friend a few days before 360 launch "I wouldn't be surprised if they didn't BSOD in some way after releasing, since they rushed it out for xmas instead of taking their time like sony is"..
but m$ won't care, and I'd be surprised if they "recalled" them and replaced everyones x360 with a better one.. The way I see this it's like buying a $20 mobo and after using it a few days a chip on the board fries taking out a drive controller, a sound chip, or the entire thing.. It's like playing on trash hardware, and I won't waste money on it until the next revision and when theres a mod chip for it :)
Post by: pablot on November 23, 2005, 06:28:00 AM
QUOTE(zbornac @ Nov 23 2005, 10:02 AM)
Starting at about 4 o'clock Mountain time my 360 quit reading games. No error codes, and dashboard functions are still going. Have yet to try old Xbox games.
I get the same screen that you get when you put a 360 game in a original Xbox when I put games into my 360.
Started with PGR3 and Kameo, then progressed to THAW, King Kong, Perfect Dark, and Madden. Every one of them says I need to put it in a Xbox 360 to play it. Already alerted Gamestop and they will have one midweek next week for me to replace it.
Anyone heard of this one? I'll admit I didn't read the thread, just saw the link on the main page for reporting errors, so if someone else has, I apologize.
-Kimball
I get the same screen that you get when you put a 360 game in a original Xbox when I put games into my 360.
Started with PGR3 and Kameo, then progressed to THAW, King Kong, Perfect Dark, and Madden. Every one of them says I need to put it in a Xbox 360 to play it. Already alerted Gamestop and they will have one midweek next week for me to replace it.
Anyone heard of this one? I'll admit I didn't read the thread, just saw the link on the main page for reporting errors, so if someone else has, I apologize.
-Kimball
Can it be that it recognizes it as a xbox game and tries to run the emulator and then the emulator sais insert it in a 360?
Try removing the hdd and try again...
Post by: lookformeb on November 23, 2005, 05:55:00 AM
QUOTE(Heet @ Nov 23 2005, 02:24 AM)
Holy shit! Looks like just about everyones is crapping out by the looks of all the forums/sites
Not quite. Either I, or friends, have been playing the console I purchased for about 8 hours straight.. and no crashing problems.
The only issue I've run across is this:
In PGR3, when I am playing music (this is required to happen) and I exit back to the dashboard, after confirming to go to the dashboard, the Xbox will freeze at that screen.
There will be no error codes, just a simple lockup. DVD tray still ejects via remote and can power off.
This is the only problem I've experienced in 8-10 hours of continuous play, which I am sure can easily be fixed through an Xbox Live Patch via updates.
Post by: Lizotte on November 23, 2005, 05:59:00 AM
QUOTE(cornstarch @ Nov 23 2005, 09:26 AM)
So with the errors, do i have all of them down?
-3/4 red blinky lights
-game crashes (especially in PGR3)
-system bootup crashes
-360's refusal to play 360 games (i.e the "please put this game in an xbox 360")
-that thing on the xboxscene homepage with the single letter next to some 2-digit number and all these languages on screen and lines goin' thru it.
-3/4 red blinky lights
-game crashes (especially in PGR3)
-system bootup crashes
-360's refusal to play 360 games (i.e the "please put this game in an xbox 360")
-that thing on the xboxscene homepage with the single letter next to some 2-digit number and all these languages on screen and lines goin' thru it.
Ah no, you are missing the error i'm getting! After about 10-15 minutes gameplay, I started getting the texture smearing and "sparklies" as was reported a while back on xbox-scene on one of the kiosk machines. Seemed like a video card or video ram overheating issue so I put a 80mm case fan I had already wired up to a power brick for 12v behind the 360's exhaust fan blowing out. That fixed it mostly. After playing an hour or so it seemed ok, maybe one or two off pixels here and there. I don't know that it couldn't have developed into one of the other issues if I didn't add the fan... and I don't know if playing longer it will still blow up some other way. I'll find out today, I took the day off work to play
Post by: 919 on November 23, 2005, 06:04:00 AM
Post by: rick27nyc on November 23, 2005, 06:09:00 AM
Post by: jayjardim on November 23, 2005, 06:14:00 AM
Jason
Post by: trioptimumonline on November 23, 2005, 06:34:00 AM
QUOTE(cornstarch @ Nov 23 2005, 05:47 AM)
but heres my question about the bugs and stuff; all the game magazines....(EGM, OXM, Gamepro, GameInformer, none have put out warnings....not even G4 (Videogame T.V) who has obviously had 360s' far in advance...haven't been experiencing these errors...WTF? is M$ giving the press the 30 good models and then slacking off on the US launch?M$ is screwing with our minds.......i think i've figured it out and i will explain it smarter than some M$ rep could:
The 360's power is only exceeded by its mystery; and its mystery is only exceeded by its power...in other words...its a powerful system but theres all this mystery on whats causing the bugs...M$ obviously didn't test the systems before they sent them off.....
The 360's power is only exceeded by its mystery; and its mystery is only exceeded by its power...in other words...its a powerful system but theres all this mystery on whats causing the bugs...M$ obviously didn't test the systems before they sent them off.....
You don't know what your talking about. MS shipped over a million units - so far the majority of them aren't experiencing any problems whatsoever. There is very little chance of a major problem affecting all the xbox's, or 10-15% of them, or else we'd of heard of it by now - everyone's would be broke and they'd all be complaining. Why would the media put out warnings if 99.5%+ of the xbox's are fine?
MS does a pretty thorough testing process before they ship them. Look it up. Since mine seems ot recover after smacking it, I assume something came loose during shipping. My screen just goes black, not freeze in NES style as some people report
. It's only frozen once during 12 hours or so of gameplay gameplay - my major problem is getting it to boot back up after I turn it off. After smacking it very, very hard, it seems mostly recovered though I'm still exchanging it ASAP.Anyone wondering to buy one or not - wait until stock is normal so there's one to exchange yours for it you receive a dud. And buy the $20 warranty so you can exchange it for MS's fixed up hardware in a year
!! But go buy one if you want, as I said most people's xbox's are perfectly fine.
Post by: BassACE on November 23, 2005, 06:38:00 AM
As a computer guy, I feel obligated to put in my two cents as to what the problem is. Though I'm sure that this has been thought of, I didn't see it posted yet. It sounds like it is a problem with the SATA controller (north/south bridge?). Based on people saying they have removed the hard drive and it works for them, and problems reading the DVD-ROMs. So... there's my two cents...
I have mine reserved at a Gamestop two hours away from me (long story). With (a northeast Ohio) Winter coming, maybe I'll just wait til it's generally available (next April) and buy it then...
Post by: AF_Snowboarder01 on November 23, 2005, 06:43:00 AM
... Heh, a friend of mine called me today, one that I told not to get one. His is having a problem with a black screen and "weird white scan lines". At least I convinced a few others not to get one
. Revolution and PS3 baby
!
Post by: Puile on November 23, 2005, 06:53:00 AM
Are the people that have this problem getting any response from MS? I would like to know if i should cancel my preorder and wait for a fix, or just go on...since the launche in europa is a bit latter.
thanks
puile
Post by: Carousel on November 23, 2005, 06:53:00 AM
Post by: w4tcher on November 23, 2005, 07:16:00 AM
Post by: Puile on November 23, 2005, 07:18:00 AM
QUOTE(w4tcher @ Nov 23 2005, 03:23 PM)
Maybe we should do a poll, So we can see the percentage of faulty to non faulty ? I know i`m curious, But cant see where to start a poll
yes please
Post by: PCBUILDERCHRIS on November 23, 2005, 07:59:00 AM
now (ok i would have talked her into it)
but still im glad i love MS and i dont want to get that ugly batman controller on ps3 so im still getting one
btw yall didnt use any sony media huh?
but i have a cure for all your problems here a tut http://smashmyxbox.com.
after that wrap it up and ship them to this address 1835 73rd Ave NE, Medina, WA 98039.
i dont know if its crashing like that would it be easy to mod cuz of the crash or harder because the security wont even let the legit dash run
these error showed up at walmart too
Post by: JeffPinkston on November 23, 2005, 10:09:00 AM
SHOULDN'T THERE BE AT LEAST A DISCLAIMER EXPLAINING ANY BURDER FOR DEFECTS IS GIVEN TO THE CONSUMER
After speaking again with MS they create a repair order and are now sending me a box the ship my system to them in. Actually I am happy that I am sending it in an not just waiting for a power replacement becuase this is definently a hardware problem that goes alot deeper that a power brick. I have no problem getting power to the system, and since I only had mine on for about 5 minutes before it fried, I find it extremely hard to believe that any critical temperatures were reached in such a short time period. I definently encourage anyone with problems to ship it back to MS for repairs. This will ensure that your system has been much more thoroughly tested and brought up to date. I cannot imagine that MS would send up a 'fixed' system that would still have fatal issues. Of course, MS is doing alot of stuff that I couldn't imagine before so only time will tell.
Post by: sage0026 on November 23, 2005, 10:13:00 AM
QUOTE(future145 @ Nov 23 2005, 01:02 PM)
been playing all day today and not one problem
most ppl that do have working 360s are too busy playing to come troll forums
most ppl that do have working 360s are too busy playing to come troll forums
Hey I have had the same problem I got my xbox 360 yesterday and it took me all day to get through xbox live and sign up before it crashed over and over agian. it seems like a software problem not hardware. I have played pdz and pgr3 for hours flawlessly but when I mess around with the dashboard or press the xbox live button [x in middle of controler] or when that silver screen comes up and try to go out of it. It will just freeze up. can you tell me how you have your xbox positioned if the power block is close or what not . could you give me some details and everyone else please.
Post by: Butcher06 on November 23, 2005, 11:06:00 AM
Packing Instructions
so then the guy goes well you got lucky and got the system before it came out but now it doesnt work to which i replied well how long is this all going to take and he says well shouldnt be to long seeing as where i interrupted and said shit its gotta be one of the 1st ones back. he laughed and agreed. guess i wasnt the only one.
Post by: smartygre1 on November 23, 2005, 10:31:00 AM
Did you guys hook into XBL and get the patches?
Like I said, I played for like 3 hours last night and had no problems. It played moves, Halo 2, NFS MW and Madden 06 for the 360.
Post by: Geeky on November 23, 2005, 10:35:00 AM
Post by: Captainskittles on November 23, 2005, 10:39:00 AM
QUOTE(krackheadbill @ Nov 23 2005, 10:24 AM)
thats what the term "360" means...... You buy it then the console does a 360 back into the video store.....watch all these crazy news reporters jump on it just like that....
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Title: Defective Xbox 360 ?
Post by: Captainskittles on November 23, 2005, 10:57:00 AM
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this may be just a overheat problem dont put you 360 into a cramped shelf and try to keep the room its in 10 degrees lower then any of your other rooms having a fan blowing on it or an air conditioner nearby would be good after taking one look at the inside of this beast it needs all the cooling it can get, i havent gotten my 360 yet(thank god my dad switched jobs and im poor for the moment) but hopefully they make a fix for this. Luckly i usually keep my consoles on my desktop which is usualy wide open with good venalation and i live in a well snowed part of newyork where my room is usualy always 10 degrees lower than average temp or equal to outside temp(i like being cold)
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Title: Defective Xbox 360 ?
Post by: JeffPinkston on November 23, 2005, 11:44:00 AM
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Butcher06
I am waiting for my box to come and I was wondering if you shipped you hard drive with it. They said not to have any accessories attached to it, but does that include the HDD? Thanks in advance.
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Title: Defective Xbox 360 ?
Post by: Magitues on November 23, 2005, 11:52:00 AM
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anyhoo, my premium has been working fine so far with madden, NFS, and COD2. I've only had time to play a total of 8 hours or so since launch.
After a keeping it powered on for a few hours, the exhaust was pretty darn warm. Nothing too alarming, but quite a bit hotter than my first gen running a 80mm @ 12V. I'd go ahead and turbo charge it but I'm waiting to see if mine frags
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Title: Defective Xbox 360 ?
Post by: magowan on November 23, 2005, 12:38:00 PM
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i have a core system and bought the 20gig hdd. the console will just lock up every now and then. it's almost impossible for me to play perfect dark zero, but the disc looked scratched when i took it out of the case so i'm going to exchange it today. madden 06 and call of duty 2 are in perfect condition and they lock up every now and then too. it seems the longer the xbox is on the more they tend to freeze
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Title: Defective Xbox 360 ?
Post by: EverestX on November 23, 2005, 01:12:00 PM
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Whoever's idea it was to put the xbox 360 on the top of 2 soft peices of foam and call that a secure protection for shipping should be shot, or at least fired. Like anyone in UPS or FedEx gives a rats ass about proper handeling of mail. Jesus christ, every system in the history of systems had better shipping protection.
I get three red lights on the "ring of light" described by MS as "a general hardware error". Just stupid. Here's my experience, and some advice on how to "correct" your problem.
So I reserved my platinum box up at Wherehouse Music. I was first on the list. Hell yeah, I was gonna get my xbox 360 at midnight, go home and jam it till I passed out with the wireless in my hand.
I started up the console on my VGA monitor and proceeded through the initial setup. Finishing up, I was ready to play PDZ and jam my ass off. I pressed A on the "open disk tray" and the damn thing opened a cm and shut back. "What the hell.." I was pissed at this point, but after a few openings and closings I realized my dumb ass still had the sticker accross the eject and tray parts. I removed the sticker, opened the tray, and went to put in PDZ.
Knowing the effects of keeping the PS2 upright, and the laser issues that would follow, I decided to tip it over onto it's side before placing the game in. I turned it over, placed the disk in the tray, and looked up to the screen to play. A black screen stared back at me.
I noticed I had unplugged the vga cable from the back of the box. I plugged it back in to get a grey screen of vertical lines. I figgued, hell, the damn thing can't handle the cable being unplugged, so I restarted the console. All that I got to greet me was 3 red leds blinking on the "ring of light".
I'm completly knowledged about the first M$ box, and knew that this wasn't a good sign at all. "You've got to be kidding me." I said.
Hours of sitting on the phone to MS passed by as I constantly unplugged and pluged everything in, trying different combinations of things, and still unsuccessful. My hommie said to me, "Give it a good slap." Reluctant to hit my 400 dollar peice of "top of the line" gaming equiptment, I attempted other methods to get the thing back to working condition.
After speaking with a M$ representitive (aka dumb ass) and filling out a service request, I hung up the phone furious. I set the xbox 360 upright, and slapped it with both hands simultaniously on either side. Powered it up, and played PDZ for a few minutes without a hitch. The enevitable glitch returned and I attempted the slam again, and got it back to working.
So for those of you with a 3 red led error, waiting for the return shipment box to appear, I have to offer you a temporary solution. I call it the "DK smash" as it's similar to Donkey Kongs forward smash move on SSBM. Slap the xbox with both hands on either side of the box before powering up to (I guess) realign the gpu, or whatever the hell is broken/not working inside the stupidly created case.
Who the hell makes a concave case for computer hardware? A mobo isn't concave.. What the hell do you expect?
I blame this issue on three things.
1. Rediculus packaging.
What the hell were they thinking, that nothing was going to get dropped, or slammed, or stacked, or any of the normal mailing proccesses that occur everyday?
2. Manufacturing mistakes.
Whatever machine they used to press the gpus, or whatever the hell is coming loose needs to be recalibrated, because this is just the stupidest thing I have ever seen in my life.
3. Over heating
The beast works for a while after the slap because the gpu or whatever gets stuck back where it's supposed to be untill it heats up and get's missalligned again. I remembered back when the first 360 vid came up on ourcolony.net, J. Allard said something about water cooling. What the hell happened to that?
So yeah, untill your box comes in the mail, try the DK smash, or the DK bongo approach by beating the thing like a pair of bongos. That seems to get it going too. You may be reluctant to beat your machine, but hell, once I got that repair order in, I'm kicking the shit out of it to play the games.
Oh yeah, the god damn thing scratched my PDZ too. When are they gonna fix stupid shit like that?
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Title: Defective Xbox 360 ?
Post by: KAGE360 on November 23, 2005, 01:37:00 PM
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im not surprised there are some systems with issues, it should be expected by everyone. it happens every new system launch and cant really be avoided. however i think all these special treatments like keep in cold room, under a fan, or next to an air conditioner (just some things i have read on the net that people are doing) is stupid. as long as you have a working console all that should be needed is a good and clean ventalated area to place your console and power supply. i was cautious about getting a faulty system but after 7 hours of straight heavenly gaming im not worried. the system got no warmer then any previous system i have had before. if you have a defective system i am sorry but its something to always consider at the launch of a system, call MS register your 360 (like i did) and in a matter of weeks youll have a working system again. im sorry if you have to miss out on some weeks of gaming but its free.
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Title: Defective Xbox 360 ?
Post by: thebvr on November 23, 2005, 02:55:00 PM
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I still have my v1 ps2.....it works great
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Title: Defective Xbox 360 ?
Post by: twicked on November 23, 2005, 03:24:00 PM
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Windsor, Ontario - Canada
(Detroit Michigan)
Playing Halo 2, the game lags (single player) sometimes and online sometimes leaves a blue screen overlayed on the screen....err...hope this shit dont fuck up on me.
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Title: Defective Xbox 360 ?
Post by: kolink on November 23, 2005, 03:46:00 PM
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my headset doesn't work at all.. i'm pissed.
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Title: Defective Xbox 360 ?
Post by: flir67 on November 23, 2005, 05:12:00 PM
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I've read all these post and not sure if anyone thought of this. has anyone and I mean anyone thought of wi-fi interference locking it up. I know that it has 802.11 wifi built-in right. how many other devices in your house or apartment also have that.
cordless phones, highspeed internet,etc..
just a crazy idea, I don't even own one but I'm a tech geek. and haven't seen it mention.
crazier things could happen like ms ship a unit that doesn't work from the start.
sorry to hear of everyone's unit not workin I would be mad also. was about to reserve mine with ritz camera then held out for a week and then they mentioned shortages and everyone was sold out by then.
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Title: Defective Xbox 360 ?
Post by: flir67 on November 23, 2005, 05:17:00 PM
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I've read all these post and not sure if anyone thought of this. has anyone and I mean anyone thought of wi-fi interference locking it up. I know that it has 802.11 wifi built-in right. how many other devices in your house or apartment also have that.
cordless phones, highspeed internet,etc..
just a crazy idea, I don't even own one but I'm a tech geek. and haven't seen it mention.
crazier things could happen like ms ship a unit that doesn't work from the start.
sorry to hear of everyone's unit not workin I would be mad also. was about to reserve mine with ritz camera then held out for a week and then they mentioned shortages and everyone was sold out by then.
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Title: Defective Xbox 360 ?
Post by: BassACE on November 23, 2005, 06:34:00 PM
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WiFi isn't built in; there's a $100 peripheral to use it. But along the lines of RF interference, I wonder if it's possible that it could be messing up the wireless controllers...
Oh, and not to flame (as it's not my style), but you only need to hit "submit" once...
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Title: Defective Xbox 360 ?
Post by: AnC on November 23, 2005, 06:43:00 PM
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i remember specifically saying that this launch would be rampant with Defective units a couple of weeks back. its rushed and a sh*tty design.
the sheer heat buildup in that unit is enough to cause defects over time itself, MS need to think about Redesigning it to be somewhat larger, and Do something about the noise of those fans.
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Title: Defective Xbox 360 ?
Post by: jROC99 on November 23, 2005, 06:53:00 PM
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Well.. here's an update.
I called MS today. Called them at 11:30am EST. By 12:00 noon I had an operator on the line.
Well MS has decided to send me out a new console within 3 days according to them.
So well I'm waiting for now.
Some of these posts are just to funny to read..
"I'm not gona buy it .. blah blah.. " , "Glad I decided to wait", "I still have my v1 PS2".
You know what... who cares... does this look like a PS2 thread??? NO.
Real gamers would buy an xbox360 since the graphics are amazing.
Maybe not as good as a high end pc, but still impressive.
Bottom Line is - I called MS and within less that a total of 1 hr I have a new console being shipped to me...So what the original one had a defect.. .MS is sending me another one. Props to MS for the good customer support. There are bound to be issues with a new release.. Don't worry. MS are software giants.. look how stable the xbox is.. xbox 360 will be the same..Besides that my other two 360s work prefectly. So i'm not bitchin..
jROC
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Title: Defective Xbox 360 ?
Post by: jROC99 on November 23, 2005, 07:01:00 PM
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Oh forgot to add about the idots slamming on the xbox360. You know what , go get a hammer and hit it.. or put it in your drive way and run over it with an SUV.
Maybe that will fix it. !!!
What are you retarded... All that is gona do is make your defect even worse.
If it's defective just get a new one and save the frustration.
jROC
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Title: Defective Xbox 360 ?
Post by: jeffs471 on November 23, 2005, 07:53:00 PM
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bottom line, you paid 400 bucks got a bum unit, like MANY others, spent an hour of your time on the phone and still aren't playing xbox. Your post is amusing if any. I bet if the unit caught on fire you would still be saying "...well these things happen, its a new product and things can't be perfect..."
a REAL gamer would realize that graphics are not the only reason to buy a console, they play a part but that isn't the only reason to play
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Title: Defective Xbox 360 ?
Post by: djfiggy on November 23, 2005, 08:10:00 PM
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Stop being a moron and trying to cause problems on the forum.
( and yes, for the record I got a 360 and am loving it)
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Title: Defective Xbox 360 ?
Post by: brutalsun on November 23, 2005, 08:15:00 PM
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lesson: never buy the first batch
ps2 bad lasers
xbox bad lasers/power supply
psp dead pixels
it goes on and on. Sorry for you guys with the crashing and the anger. I hope that shit gets well for you, sounds like shit is going to be short for awhile
edit: I'm not bashing the 360,because when it gets in supply and they get next versions w.o all the problems, I'm all over it.
This post has been edited by brutalsun: Nov 24 2005, 04:17 AM
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Title: Defective Xbox 360 ?
Post by: JeffPinkston on November 23, 2005, 08:57:00 PM
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What are they having you do with your defective unit? Are they sending you a new unit without you sending the old?
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Title: Defective Xbox 360 ?
Post by: RBX-GT2 on November 23, 2005, 08:33:00 PM
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well so far i havent had any difficulties messing around the 360 yet. everything seems to be ok with no hicups. i havent poped pgr3 yet brrn plaing bf2/q4 on my pc... iplay some pgr3 in a few after some grub
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Title: Defective Xbox 360 ?
Post by: LightningStruckMyXbox on November 23, 2005, 08:46:00 PM
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Is anyone getting all flashing sectors with E57? Mine did this ever since I played COD2. I have been playing it since I bought it at midnight and just earlier It wouldn't load a level. I restarted it and then it did it. Can't get a hold of M$ but am going to return it to Circuit City for my money back. I'll just get a gen 2 or 3 later. I don't want a new one.
M$ didn't field test these units worth 5hit.
They thought that they could just sneek these by and win... and they did.
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Title: Defective Xbox 360 ?
Post by: sbeeze on November 23, 2005, 09:20:00 PM
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i finally recieved my shipping box for my defective 360 i recieved on the 15th, M$ should have it back tomorrow and should send out a new one to me soon after.
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Title: Defective Xbox 360 ?
Post by: hompimpa on November 23, 2005, 10:03:00 PM
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eat that suckah!.. poor fanboy.. lmao
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Title: Defective Xbox 360 ?
Post by: Dalkaveli on November 23, 2005, 10:49:00 PM
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Fag
:grr: Pathetic, they really fukked this first batch up, luckily I didnt pay a cent for mine as it was free. However it still is shitty for the community, my problem is disc read errors and some spontaneous things that dont seem right eg power on with game disc, console saying put game disc in.
This post has been edited by Dalkaveli: Nov 24 2005, 06:54 AM
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Title: Defective Xbox 360 ?
Post by: thagame24 on November 23, 2005, 10:32:00 PM
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Aright guys, hopefully this will help at least a few of you get the system going without overheating problems. When I first brought the system back to my dorm, i edged my tv towards the middle of my "computer" desk to give some room for the 360 near the edge. Soooo, i stood it up vertically there, and had the power brick sitting behind it. The system had about 5 inches on all sides, so stupid me i was thinking that that was proper ventilation (since this wouldve been perfectly acceptable current gen systems). Anyway, I booted up the system and it was running great, about 4 solid hours of madden. Then all of a sudden it locks up on the menu screen. I think no biggie, hopefully just the programming. I did however touch the 360 on both sides, and it did seem quite warm. So at this point, I decided to pack it in for the night. In the morning, I booted up the 360 again, and again got about 3 solid hours out of it then it froze mid game in a game of madden. At this point i started to get quite pi$$ed, but I still was hoping it was just madden's programming. Then, a couple hours later PDZ froze about 25 minutes into a multiplayer game. I was furious, and decided to try to rectify the problem myself. Before i turned off the system, I feld BETWEEN the power brick and the 360. And holy $h!t, it felt almost like putting my hand in the oven. So I decided I really had to reconfigure everything after I gave the system time to cool. later on in the day I gave the 360 its own 17" x 17" compartment, and put it vertical right in the middle. So it has roughly 7-8" of ventilation space on each side, and PLENTY of open space behind it. And here's what I believe may be the key. I left the power brick ON TOP of the desk, roughly 2 1/2 feet above where the 360 is. it has plenty of ventilation on the desk when by itself, so this seemed like a good setup. I then went on to test it. I played for about an hour and a half last night, and i then let perfect dark loop at the title screen when i went to sleep. 7 hours later, still going without a hitch. i turned it off, and since then have logged at least 5 hours today, and it stayed on most of the day as i was downloading a demo when i left the house. Everything is noticably cooler, and it's run without a hitch since then. So i'd definitely advise everyone to be aware that this system packs some serious punch, and requires much more ventilation space than the older systems.
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Title: Defective Xbox 360 ?
Post by: dan nunziata on November 23, 2005, 10:43:00 PM
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As I was LITERALLY reading pages on the xbox 360 freezing, my brother calls me up and is like.....my games freeze..... But his is different. Call of duty plays fine, but when he puts perfect dark in, it says "please put in a xbox 360 readable disk" and when he plays madden for a few minutes, it just like stops playing, I forgot if he said if freezes like a still frame of the game or it gets all artifacts on the screen but it stops him from playing. He called MS and they said they been getting a lot of calls for those two games (Perfect Dark and Madden 2006) so Idk I'm going up there tomorrow for thanks giving and I'll check it out myself. But let me know if u guys get that kind of error with those games.
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Title: Defective Xbox 360 ?
Post by: Agent21KGB on November 23, 2005, 10:45:00 PM
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You know when my japanese 1ST SHIPMENT PSP I mean on of the 400,000 available on launch day in japan arrived, I sorta winced when the screen powered on....but all was fine. To this day the unit is perfect. My japanese ps2s are MUCH better build quality then my US PS2. Just my 2 cents buy the Jap console and mod it. Problems solved.
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on November 24, 2005, 12:45:00 AM
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Same damn problem here bro, this shit is wack. The X360 heats up soo damn quickly it's insane. 3 CPU and you would think the dumbfucks would know to have better vents, that's Microsuck. Anyway, I have the same problem. I go to start a race and it freezes in the loading screen. Dumb. I sent them an email and have yet to hear from them. I want mine repaired at no cost to me and quickly.
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Title: Defective Xbox 360 ?
Post by: LESTAT on November 24, 2005, 12:45:00 AM
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ya know fellas, i just cant stop shaking my head in shame at you people.
1)
havent you people learned a damn thing about hardware ? Since when can you shove 1 3ghz processor and a MASSIVE GPu into a 12x8 Shell and expect to get proper ventilation enough to make it run right ? NEVER NEVER has anyone been able to create an NLX style system that didnt heat up like mad. Yes thats what this system is its an NLX or Bookend type case.
Now you go and sit for a minute and get your calculators out and do the math. WTF do think is going to happen when they shove not 1, not 2 but THREE G5 Power PC Processors all running 3ghz into a TINY TINY case along with an incredibly warm running GPU! ??? ALL cooled by 1 or 2 fans with a some plastic stinking stupid duct work ? 1 fan isnt enough to properly cool 1 CPU like that and you think that 3 CPU's and a GPU can be cooled that way your retarded!
2)
Hasnt your Hardware Experience taught you ANYTHING!!!
NEVER EVER EVER and i mean EVER go out and bu ya new piece of hardware the fucking day it launches for gods sake people dont be some stupid 6 yr old kid on xmas morning who cant wait to get his hands on santa's little gifts! WAIT WAIT AND THEN WAIT MORE!! let the bugs get worked out, and then let them work more bugs out! You will NEVER EVER EVER EVER go buy a piece of hardware like this(and all it is is a proprietary PC) on the day it launches cuz all your asking to have happen is get ass raped. NO company tests their hardware enough these days. I have been in the Distributing and Sales field for long enough to sit down and teach you kids a thing or two about who these companies handle things.
It's all about the $$$$ and how much $$$ they can tell their investors they are making.
It costs MS LESS money to create a shitty 1st revision Xbox360 than it would to wait 3 more months and iron out all the bugs.
It costs them LESS to send out a buggy box they KNOW is prone to hardware failures, yes believe it or not its more provitable for them to handle things this way then to wait and release a stable box. Get the units out to the public get their money and then , THEN let the public come to US with bugs and we will send out patches and/or new units. That way we can not be held liable for any issues caused by our crappy launch hardware because we can go to the public and say see WE fixed the problem and are happy to replace those defective units.
And at no time do they give a rat's ass about you or I and all the money we wasted on this paper weight , all the anger and frustration we went thru . they just do NOT care!
now that you have read this and told yourself "yeah we all know this man why are you even saying it" now turn to your self in the mirror and slap your self in the fucking face a few times really hard and ask your self "If i knew this already then WTH did i buy it!! why!!!" then give yourself one more slap for good measure!
now... issues issues issues how bout some possible fixes,, some have already been posted but i will repeat them as many of you need it repeated over and over.
1)
3 CPU's and a GPU,, HEAT HEAT HEAT this fucker gets HOT! dont look at me like im stupid it gets HOT! Silicon will start to melt and "self destruct" at around 70c. is your box that hot when you put your hand behind it ? hell no it aint! but inside at the CPU die contact point, is it 70c ? you better believe it is.
what is the fix ? VENTILATION!! and MORE FANS! inside the case . we cant add mor fans without voiding the warrenty so we ahve to work on ventiilation.
Get that damn box out of your entertainment center. keep it away from DVD players, VCR's Cable Boxes , Amplifiers/Surround units.
This box needs to be sitting out in the open all by its self.... You need 6-8 inches of air flow on EACH side of this thing. you need 6-8inches on the top and you need 1-2 inches on the bottom,, yes you heard me right you need 2 inches of ventilation on the bottom.
So what do you do ?
Go get a bottle cap lit from all that Mt. Dew you drank to try and win a free xbox and place the xbox on top of 4 of those caps or 5 or 6 just make sure the thing is stable and not going to fall over. This will allow for much better ventilation under your box.
If you cant do that stack up 2 or 3 cd cases under EACH corner of the box and set the box on the corners of the CD cases.. remember we do not want to block the bottom of the Xbox by having the entire CD case UNDER the xbox. use like 1/3 of the cd case to set the xbox on but make sure you do this for each corner of the xbox.
Now if you want to do it properly Walmart use dto sell what they called a monitor Stand. It was an all metal stand about as tall as an xbox and a little wider and it had legs.. it also had a holes in the stand to allow ALOT of airflow thru the base ( they did this for cosmetic reasons nto air flow) i got this a few days after i got my Xbox 1 and let me tell you it dropped my temps by 10deg on the xbox as it allows for MASSIVE air flow all around the unit. ill take a picture and post it here for those who want one. but you guys MUST MUST MUST give this box ALOT of ventilation! ALOT!
2)
DONT STAND THIS THING ON ITS END!!! regardless of what micropoop thinks or says or what sony says about their PS2 2 things are going to happen when you stand it up on end. 1) all that heat inside is going to go to the top of the case which is where your HD is located. and guess what boys and girls. Hard drives get hot enough already, let alone when you stick it on a furnace. HD Failures and maybe alot of the failures here can be attributed to having the box stood up on end and ALL that heat just cooking the hard drive. Data can not survive on a platter when its that hot,, it will corrupt. 2) you WILL scratch the holy living crap out of your brand new $50 games. again regardless of what you think or anyone else thinks when you stand a DVD rom on its side it can not stop the stick from spinning in the tray, ya know when you stop the game or eject the cd listen to it before that disk ejects,,, guess what you hear ? you hear that DVD scrapping in the stray scratching the holy crap out of itself. NEVER EVER stand a dvd rom on its side... EVER!! not only that but once again all that heat is not being directed up to your DVD tray and guess what happens when a DVD gets REALLY hot.. you start to get read errors. Read Errors caused but an overheated DVD Player but also errors from an overheated DVD DISK. CD's and DVD's are an made of an organic material inside, and what happens when they get too hot or too cold ??? they wont play properly.
people i am not hee to tell you this is an issue surrounded user erros im here to make you think about wth your doing when you got home and just sat this thing on the floor with little or no ventilation. the damn thing is gunna bomb out and give you errors and more than likely perminent errors. total hardware damage!
You MUST think of this device as a super computer cuz thats what it is, and they need ventilation and care given to them. you wouldnt slap your pc into a crowded corner with no venilation would you ? you wouldnt turn the fans down on your cpu so low that the thing just got hotter than hell would you ? no i didnt think so,, so.. you must never ever do that to this.. infact this thing requires 2x's the amount of cooling that your PC does and its 3x's as powerful for god's sake.
again ther eare 3 CPU's and a GPU in there that is more powerful than most of you people's PC's.
again, MS knew about this crap long before it was released.
I will have one but ya know what i aint gunna have one before spring .. why ? cuz they WILL have released better versions of the box by then.
not only that but every friggin game there is is already on the XBOX or PC and most of you probably already played them so why the hell go pay more money for the same exact damn games ? come on are you stupid ? Kameo oohh ahhh what an awesome solo launch title that didnt already come out for PC or XBOX 1 jesus all they are doing is rehashing games that already have been there and done that.
im sorry for sounding like a real dickhead here people but your all sitting here wondering why they are crashing when you all knew this wasnt going to be a smooth ride. ESPECIALLY when Xbox-scene has for weeks now been reporting that Store units where crashing and locking.. so you went out and got one of the same units ? you gotta be kidding me, for those who saw store units were locking and you went and got one anyways you deserve all the bullcrap that you have gotten yourself into your truly do.
people just wait and let M$ figure out whats truly going on.. and use your brain when you get these boxes..
for the guy who slapped his and then proceeded to tell everyone else to do it cuz it "knocked the gpu or whatever is not mounted properly, back into place" you definately win the idiot of the day award you moron you deserve to be banned, you really do.
quit bitching about the boxes take them back get your money back and wait til spring to get one.
This post has been edited by LESTAT: Nov 24 2005, 08:46 AM
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Title: Defective Xbox 360 ?
Post by: Tharin2002 on November 24, 2005, 12:10:00 AM
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Hey guys, good luck with the problems. Just wanted to point out that this story is up on Yahoo news... I was about to come over to see what the fuss was about and the news article linked right over here http://news.yahoo.com/s/ap/20051124/ap_on_hi_te/xbox_glitches;_ylt=AhOps_vl7ZnJ5nmaKrO_oFgh2.cA;_ylu=X3oDMTA3cjE0b2MwBHNlYwM3Mzg-
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Title: Defective Xbox 360 ?
Post by: rick27nyc on November 24, 2005, 01:14:00 AM
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like i said b4 cant u guys just boost the the fan speed by grounding the black wire???
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Title: Defective Xbox 360 ?
Post by: Pablo979 on November 24, 2005, 02:06:00 AM
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I love you ppl that pack that thing into ur cute little spot you cleaned out in your entertainment center... getting no new air... just the same hot ass air. As for me, mines sitting abousolutly alone on my coffee table, corners on costers, nothing touching top or side, closest thing to the top is the ceiling (8 feet away) and the couch on the sides (5 feet). Make my point? And for all of you that ur xbox crapped out on... mines working perfectly, all games, all movies, all music. I wonder why, hmm. Alright, im done being an ass, sorry guys, good luck. Ill be playing with my spiffy new 360, lol, that works.
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Title: Defective Xbox 360 ?
Post by: rob_hellfire on November 24, 2005, 03:34:00 AM
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maybe people with closed area entertainment units could cut out the back and install 3-4 BIG ASS fans so that it constandtly sucks clean air in from the centre of the room and past the xbox, then deposits the warm air down the back, big fans = quiet, fans= happy gaming
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Title: Defective Xbox 360 ?
Post by: anarchy2007 on November 24, 2005, 04:14:00 AM
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That sounds dodgy. This is the 21st century afterall and even in 3rd world countries we would rather use mercury switches than noizy metal balls.
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Title: Defective Xbox 360 ?
Post by: AliasXZ on November 24, 2005, 03:44:00 AM
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look...
it runs a MS OS, so it sucks
I hope some hardware mods come out for it so you can whipe the sh*t WinBased crud off it and put sumet else on
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Title: Defective Xbox 360 ?
Post by: rick27nyc on November 24, 2005, 03:55:00 AM
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man i hope u guys can put up pic of the way u mod ur case 4 better cooling im so looking forward 2 that plz do so
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Title: Defective Xbox 360 ?
Post by: simbot82 on November 24, 2005, 04:00:00 AM
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Whatever happened to water cooling? That was part of the colony video. Well in a way it is lucky to be aussie so we can see all the issues as they arise and not get M$crewed
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Title: Defective Xbox 360 ?
Post by: whytellyou on November 24, 2005, 04:04:00 AM
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Paris said hers is working fine??? hehe
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Title: Defective Xbox 360 ?
Post by: MstrBungle on November 24, 2005, 04:09:00 AM
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Wow.....Thank you all that out-bid me for saving me from this frustration. I'll just keep enjoying my 1.0 original modded xbox, thanks to all the hard work of those out there, until the new shit is figured out
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Title: Defective Xbox 360 ?
Post by: Arakon on November 24, 2005, 04:46:00 AM
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look..
your brain runs on ape shit, so I hope some guy comes out and hits you over the head to wipe your kind off the planet.
your comments are unqualified, idiotic, and prove that you were on the shitter when brains were given out. I recommend suicide.
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Title: Defective Xbox 360 ?
Post by: AliasXZ on November 24, 2005, 05:03:00 AM
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Title: Defective Xbox 360 ?
Post by: jiggysmb on November 24, 2005, 05:59:00 AM
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My brother got a system and before it stopped reading discs, we noticed how $hitty Quake 4 looked. Now he just gets the 3 red lights.... I think I will wait for the release of the PS3 and hopefully get a price break.
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Title: Defective Xbox 360 ?
Post by: Tal-IGN on November 24, 2005, 06:03:00 AM
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wtf. i got my xbox360, but whenever i put in any game it freezes after 1 minute of gameplay. do you know how to help me on this?
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Title: Defective Xbox 360 ?
Post by: AliasXZ on November 24, 2005, 06:08:00 AM
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just hate ms thats all
the fact that the MS kernel might have shit loads of bugs in it, hence the lockups etc thats all im thinking, since its designed yet again from win2k (slightly diff from the first xbox OS)
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Title: Defective Xbox 360 ?
Post by: truespinner on November 24, 2005, 06:14:00 AM
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The Apple Power Mac G5 Quad with twin dual core 2.5GHz processors and a NVIDIA Quadro FX 4500 GFX card is in a massive case with (IIRC) 8 fans and is also liquid cooled.
the Xbox360 has higher specs on everything apart from cooling...
say no more
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Title: Defective Xbox 360 ?
Post by: jwin767 on November 24, 2005, 06:50:00 AM
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I just made this little picture up in like 10 mins
just to give you lot a giggle
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Title: Defective Xbox 360 ?
Post by: AliasXZ on November 24, 2005, 07:01:00 AM
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yeah and the sad thing is thats actually gona happen lol
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Title: Defective Xbox 360 ?
Post by: GandyMan on November 24, 2005, 07:18:00 AM
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I think some have no idea what they are saying. Did MS rush this system of course, is the PS3 camp doing the same, hell yea. Has the PS camp ever had a system in the USA first with out a year in Japan to insure it works, hell no? Most only know of issues with the USA V1 not the Jap. V1.
Was it worth the $$$. Yes I got mine from Wal-Mart Online so I did not have to wait in line. How many mass produced items get returned to stores everyday. This is no different. I am 38 so I remember when VCR's and DVD's came out and the problems we had with them. I had to return my first Plasma TV.
Well I hope I do not have any issues but if so I will be pissed and have to deal with it. I am happy with it so far. Hope those that have problems get a new system and maybe a bonus game or something for their problem.
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Title: Defective Xbox 360 ?
Post by: jROC99 on November 24, 2005, 08:39:00 AM
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In respose to JeffPinkston
MS is sending me a replacement console.. When I receive it , I am instructed to pack the defective one in the same box and send it back. Thats what they told me.
All the shipping is paid for as well I was told.
Initially the lady on the phone was just going to have me send my defective unit in for repair with the so called "box" that they were going to send me.
Anyways concerning the heat issues..
DO NOT STAND THIS UNIT UP VERTICAL
DO NOT PUT THIS UNIT IN YOUR ENTERTAINMENT CENTER.
I feel bad for you guys that waited in line for 20 hrs.. I waited in line for less than 30 minutes at Futureshop
Glad to see that we are famous on yahoo tho!!
jROC
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Title: Defective Xbox 360 ?
Post by: BassACE on November 24, 2005, 09:01:00 AM
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Just to clear up what someone posted earlier, there isn't three CPU's in there. That would be just crazy. There is one CPU die with 3 cores on it. The difference: I don't know, like 2 square inches or something and maybe less heat, I'm not up to speed on multicore processors. And they're not G5's. They may be based on the G5, but they're not the G5. There will be heat issues, and I'm sure that M$ thought of that and put in their instruction manual the recommended ventilation space.
Personally, once I get mine, it's not going in my component shelves. I'm going to display that thing prominently right in the middle of the top of my entertainment cabinet.
And jwin, you should have used the error screen with the artifacts in it so that you can barely read what it says. Just my opinion, but still LMAO at that pic...
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Title: Defective Xbox 360 ?
Post by: JaGWiREE on November 24, 2005, 09:01:00 AM
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Heh, my 360 is right inbetween my Computer which has a gpu reaching 70-80c (SILICON DOES NOT MELT AT 70C, THE GUY WHO SAID THAT NEEDS TO GO READ UP ON WIKIPEDIA.) My gpu itself in my rig is probably the one component that even peaks 30-40c, but anyway, it's fine. As for the 360, i have no heat problems whatsoever. I have even covered the vent holes with the controller and remote and it's tsill going fine. It has little space of ventilation and my room is completely closed, no windows open or anything. Some of you I think just have high ambient temperatures. Positioning won't matter if your temperatures in your room are good enough I think.
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Title: Defective Xbox 360 ?
Post by: SteveBallmer on November 24, 2005, 09:12:00 AM
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Yeah, it's all M$, MicroSuck, MicroPoop yet each one of them buy their products.
Lots of people didn't install Windows XP when it was released because there were no service packs or updates, yet they all stand in line to buy this MicroJunk product, right? Some kids really don't make any sense. Finish college/unversity first before you know how to make adult descissions.
There is nothing wrong with MS, it's all about common sense; DON'T buy a fresh new product, use some freakin' common sense and stop whining because you're an impatient dumbass.
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Title: Defective Xbox 360 ?
Post by: loop2047 on November 24, 2005, 09:29:00 AM
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as others have said MS has really fucked up in cooling this power pc!!
why?
because of every single gamemag, onlinemags and all the other millions of people complaining about how much noise the first xbox has made.
its all your own fault.
1) you want a tiny console
2) you want great power
3) you want it to make noise like a dvd player
guess what people
this is no dvd-player, its a power pc that has a highend 3core cpu with an even more highend gpu.
it needs cooling like hell, but they cannot take big fans, because you want to have a small console.
so we end with a small case and small fans and big heat.
whats the problem with small cases?
the air cannot circulate inside the case
what can we do?
give it enough room to blow out the hot air and let it get new cold one
what did every single one of you with broken xbox do?
put it somewhere between all your other consoles, dvd-players, books .. what ever
having build many highend pc setups I know what I talk about.
my current computer system has 13 fans and who cares about the noise, at least it does not overheat when playing 24 hours quake4.
I dont talk to the ones of you that actually got a xbox 360 that did not even boot up at 0 hour.
I talk to those of you that played a view hours and now their box does not boot up and comes with error messages.
YOUR XBOX HAS OVER-HEATED
in many cases the damages wont recover.
the strange things that you have gotten on your screens while playing a view minutes tell you that you fucked up your GPU, if it does not have a sensoric you have lost.
xbox bios does a hardware check before it bootsup in order to not cause more damage to the system.
in this case you will have the 3 red lights.
what to do?
let your system recover from heat and pray pray pray.
your harddisk failures while playing all happen because of heat
heat is your enemy
give it enough room.
did you read the manual of your xbox?
didn't it tell you in detail that the xbox 360 needs air to operate?
really people, you should not get your boxes replaced.
it has been your own fault.
when I burned 3 amd cpus to hell, I did not get a single one replaced!!
dont blame MS too much.
well, they could have put a big,red sticker on it
"THIS DEVICE NEEDS ROOM AND FRESH AIR"
but this did not fit to the design and on the other hand, does a bird come with a sticker?
anyhow, to they guy smashing his xbox 360 and it did work again afterwards...
actually what you have done is you caused the air to circulate faster in your box and got the hot air out of it in a faster way.
you caused circulation.
but for everyone else, if you want to have fun with your 400 bugs DONT DO IT.
give your xbox 360 more space and all is fine!
there aren't many other reasons for crashes after view minutes/hours and hardware failures after that, than heat
This same problems will happen with PS3 aswell.
A 7core CPU, you know what cooling this baby would need?
3 possibilites
1st.: they put it in a case thats 4times as big as xbox 360
2nd.: they use wather cooling (dont expect ps3 to be as cheap as xbox 360)
they aren't going to use 10 fans because the main reason many did not buy the xbox was:
Its noise compaired to ps2
and they dont want to loose this game
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Title: Defective Xbox 360 ?
Post by: buffburger on November 24, 2005, 09:36:00 AM
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i got the e74 error message oh well not gonna sweat phoned MS and they willsend me a box overnight then send it back overnight then have back within a week or 2
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Title: Defective Xbox 360 ?
Post by: Mr.Big on November 24, 2005, 09:54:00 AM
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for the error with the "place this disk in an xbox 360 console to play" its just the 360 reading the disk as a DVD and playing the dvd content on it. ms tech told me to turn off the unit, take out the HD, play the disk again. worked perfectly and has been since with the harddrive in it again.
makes sense? no. does it work? yes.
try that
MrBig
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Title: Defective Xbox 360 ?
Post by: AnC on November 24, 2005, 09:56:00 AM
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there's no point in assuming you know what everyone does with the Xbox360 or the original box in relation to positioning in the household and its ventilation, so on that point your talking utter Bull..
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Title: Defective Xbox 360 ?
Post by: loop2047 on November 24, 2005, 10:16:00 AM
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no there is no way I can know.
but people ask for help and from the many postings here (I have read every single one) many of them have the same problem:
they played a view minutes or hours and everything was fine until something happend and now the xbox does not work.
the xbox 360 games, or any game by design, does not have the ability to break your hardware.
since only 1 man in this thread actually talked something useful, which is actually the first thing every tech-guy would think about, I tried to give a view reasons why this could have happend to you.
well, yes it is MS, but tell me ONE reason why unplugging powercable would recover your console from hardware failure?
or the other bulls* like smashing your console (LOL) would recover from hardware errors?
the really first thing every normal human beeing would have thought about is HEAT.
and then I read something about "I only played 10 minutes, it cannot be heat problem"
Do you actually know how hot such a power pc can get in 10 minutes without air circulation???
I tell you how hot my old amd 1.4ghz cpu got when my fan was gone:
96°C in just a view seconds and boom mainboard gone aswell.
I'm willing to bet that most problems here are because of heat either because of user error (system did not get enough air = user error = no refund) or because the cooling is just fucked up.
actually I would have loved to pay 100$ more for a good cooled system with water-cooling.
now its a game against time and gamefun.
even with enough room, whats going to happen when I play 10 hours in hot summer days?
would be quite some fun to get a new, free console every view weeks
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Title: Defective Xbox 360 ?
Post by: mbratton on November 24, 2005, 10:25:00 AM
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loop, thank you for saying what I've been thinking this whole time.
no, not ALL of these issues are related to lack of ventilation, but a good bit probably are. people put their xboxes and ps2s and gamecubes in tight spaces in their entertainment centers with their dvd players and sound systems because they're relatively underpowered. they put their 360 in the same spot not realizing that this thing has more than 3 times the power of their pc and is half the size with half the fans. people have to realize that this is a monster that has giant lungs and needs TONS of room to breathe.
to those of you with HDD and power brick problems, I'm not talking to you - but those of you that have your 360 in your entertainment center or under your tv or anywhere tight - GET IT OUT NOW before you start getting errors, too.
personally, I keep my 360 right next to my TV in the vertical position with at least 3 inches of room all around it and 6 inches or more in the back. I've logged almost 40 hours into it at this point with no crashes, lockups, or problems whatsoever.
give this thing more ventilation than you would a $6,000 Voodoo PC gaming system - it's gotta breathe!
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Title: Defective Xbox 360 ?
Post by: jose3030 on November 24, 2005, 10:31:00 AM
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For those that spoke w/ XBox already...
Are they sending you an EMPTY BOX that u put in and return the old one in?
They actually may have slipped up and given me the address of where to return it.
Apparently it's a big warehouse in Texas.
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Title: Defective Xbox 360 ?
Post by: Pablo979 on November 24, 2005, 10:43:00 AM
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Ok, so why is my xbox perfect in every way imaginable? They wouldnt send out thousands and have just one person's work (a.k.a. me!) Well, i have to get back to COD2 biznatches! Good luck to all you poor souls.
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Title: Defective Xbox 360 ?
Post by: jose3030 on November 24, 2005, 10:50:00 AM
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Pablo, I hope you have continued success.
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Title: Defective Xbox 360 ?
Post by: jcngill on November 24, 2005, 11:53:00 AM
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Game freezes mid-play followed by screen full of vertical lines.
Looks similar to a problem I used to get on my PC when the video card was on its way out.
No luck getting info about overnight shipping. Fred Meyer are out of stock. Not fun!!!!!
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Title: Defective Xbox 360 ?
Post by: C o s m o on November 24, 2005, 12:10:00 PM
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VERY well stated. We all see the holes around the ends of this thing? Those need plenty of space to draw air. Ever feel the back of the console after about 10 minutes of on-time--not playing, just on-time? There's a lot of hot air trying to escape. If you don't leave enough room behind it, it'll just recirculate the hot air back into the case. Give it some room and things will be OK.
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Title: Defective Xbox 360 ?
Post by: DeaDSOuLz on November 24, 2005, 12:13:00 PM
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I noticed this with the nbalive demo as well, I haven't noticed it with retail kameo however, but I have only played it fo ra few hours. I figured it must have had something to do with a rushed demo =P
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Title: Defective Xbox 360 ?
Post by: wolfe223 on November 24, 2005, 12:42:00 PM
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I am also one of the unlucky to get a defective box. 9 times out of 10 when I boot up any of my 3 games it will go to a white screen and says something to the effect of "Please insert an xbox 360 game". Thanks bill for this wonderfully widespread defective piece of shit.
Not to mention out of the 46 xboxs released to our wal-mart I got number 45. Guess that's my unlucky number or something.
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Title: Defective Xbox 360 ?
Post by: Hexx on November 24, 2005, 12:47:00 PM
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The first thing I guessed it was...heat.
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Title: Defective Xbox 360 ?
Post by: Irish GrumPy on November 24, 2005, 01:02:00 PM
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well, everything seems to be directly related to air flow, so when i get mine next friday (dec 2nd, europe) im gonna stick that puppy on a desk of its own (at least 8inchs of pure air on all sides) have the power supply on the ground, away from everything else, and lay the 360 itself flat, we SHOULD all know heat rises (aka: into your hdd and dvd drive - DONT stand it vertical) and just treat it like my life depends on it stayin cool
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Title: Defective Xbox 360 ?
Post by: rick27nyc on November 24, 2005, 01:28:00 PM
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Word thx 4 the info (loop2047) keep it comeing. This forum needs 2 b bout HELP!! so lets do that? Did anybody mod a 360 case yet ??like put a diff fan or some shit??
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Title: Defective Xbox 360 ?
Post by: Paradizzle on November 24, 2005, 01:52:00 PM
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Ok heres my problem. I put a game in the console and it boots up. Plays there nice preview movies and stuff. But as soon as your actually supposed to be playing the game it freezes. I'm going to call MS later and try to get a new one. EB said they have no idea what they are going to do because I wasent the only one at their store, their manager is working on it.
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Title: Defective Xbox 360 ?
Post by: jcngill on November 24, 2005, 02:00:00 PM
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I agree, this situation may not be as "isolated" as the MS PR person made it out to be.
I'd suggest folks call the place where they bought the faulty product from (which may be difficult seeing as most places in the USA are closed today for Thanksgiving) and find out if you're the only one with a problem before taking it back for a replacment.
I'd also suggest that MS try releasing new products at the beginning of a week with no extended national holidays in it, thereby giving their customers a chance to find replacements.
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on November 24, 2005, 03:28:00 PM
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Just got off the phone with Xbox reps and they're shipping me a return box overnight in which I will pack up just the console itself and ship it back to them. Then after they fix it or replace it, they will ship me it back over night. So time is a bitch I say! Ah well, I get it repaired and hopefully right in time for when my accessories come in. Call Xbox up people! It's worth being on hold and listening to killer tunes while you wait!
I was told that MS has a pretty nice amount of X360s stashed for warranty purposes.
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Title: Defective Xbox 360 ?
Post by: JaGWiREE on November 24, 2005, 03:41:00 PM
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Measuer your ambient temperatures, and by that decide where to position your 360. My room is always 20 or lower I think, so my 360 is crammed beside my pc, monitor and joystick / speakers. Not a single crash whatsoever, I've ben beating this baby with everything the marketplace had to download, COD2, PGR3 and PDZ.
Btw, if this is heat problems, what will MS do? They are not about to go modding every consoles cooling systsem. I could see them putting more thermal compound or trying other thermal compounds, but that will only drop the temperature so much.
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Title: Defective Xbox 360 ?
Post by: Butcher06 on November 24, 2005, 04:08:00 PM
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Yes i did, i was told to put all accessories w/ it including controller and remote.
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Title: Defective Xbox 360 ?
Post by: JaXbox on November 24, 2005, 04:42:00 PM
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I guess that solves the mystery of the limited launch supply
No, seriously: I'm thinking most of the issues people are posting about are due to over-heating. It may sound too simple to be true, but I'd definately put my money on this factor.
And another thing: I'd like to ask all posters to remember what this thread is all about -> letting ppl who are experiencing problems post their issues, so that we - as a community - can identify any patterns. It's not constructive to have users posting anti-xbox-minded post (strangely enough, an immense portion of these posts originate from users with <4 posts total ) or any other sort of negative bull (be it racism, anti-American/M$'ism or whatnot - this thread is full of it).
Keep this thread on track, plz.
It's difficult to get an overview of a thread which consist (atm) of 50% non-related spam
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Title: Defective Xbox 360 ?
Post by: jwin767 on November 24, 2005, 04:55:00 PM
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Sorry if my picture was a little agrivating to anyone but you might as well have a laugh while you still can. COME ON ..... We will be ready when PS3 is released with problems then what will the PS fanboys be saying
BTW my post count is low because im doing a Computer programming course and never have anytime to post much 
Ive been around since like the Xecuter 1 was released i saw this happening a mile off. NO console release is perfect, EVEN the NES had break-downs in the first batch no thats history for ya
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Title: Defective Xbox 360 ?
Post by: theLimpy on November 24, 2005, 05:20:00 PM
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Woot, im one of the lucky "few" who have a deffective xbox. I thought it was runnig quite hot but, didnt give it much attention, it was in an open area. The day next day i boot it... and it works, but an hour later, i boot it again and low and behold it gives me the good old error 74. Oh well after waiting on the phone for hours with M$ im getting a new one, the guy on the phone said "oh... thats not good". I hope the new one doesnt suffer the same demise.
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Title: Defective Xbox 360 ?
Post by: loop2047 on November 24, 2005, 06:09:00 PM
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well, sorry if my two other posts have been a little rude.
but somehow poeple tend to read those postings more than others.
yes, I'm new to this board.
but that counts about nothing because I only post if I think I got something useful to say.
main reason for me to post was because console users aren't used to the over-heating problems the way pc users are.
well a regular pc user who buys his computer at some shop isn't aswell.
but everyone like me, who builds his own systems knows whats going on with his hardware.
and after about 20 years seeing amiga come and go and many other things, you know how your hardware acts and you also know whats going on inside your machine.
while many console users just turn on and insert the disk.
with the new generation time has changed.
people need to think about it before dropping yourself into problems because of a lack of technical knowledge.
since this forum and the news about the problems have made it as far as to austria I felt the need to point a view people into the direction that you really need to take care about this hardware.
time has changed and a console is not what it was 20 years back when I played on my jaguar on my black-white tv (yes poor guy).
I hope every single one of you gets a working xbox sooner or later,
but keep in mind what I and others (thanks for the positive statements) have said:
make sure it always has enough air around to not overheat.
putting your hands on the case to check how hot it is is nothing that counts.
see how hot the air is that gets out of your box.
actually I did sound a bit stupid at the first post.
yes it is not YOUR fault.
mircosoft did not build a good temperature control into its xbox 360 (or for xbox1, ps2 didnt have one and ps1 not even anything)
you HAVE to check the temperature inside the case or have every chipset checked.
since this did not happen, the users will have problems sooner or later.
I hope that this problem will get fixed with the next revisions.
better to have a message while playing that tells you:
"Your system starts getting hot, you should save your game and take a break"
than having a console that freezes your game and ruins your hardware.
actually this kind of thing has never been done to any consoles nor to pc hardware by default.
however many 3rd party applications have this feature and also on business solutions you got this kind of protection.
for next generation stuff thats a must-have.
I only see this kind of way for the future as noone wants to have an oversized console at home.
better let the console tell that its getting hot after a view hours and needs a break for a view minutes then anything else.
I mean, people need to eat and drink and do other stuff.
no need to let it operating at full power for 20 hours.
the last stuff is just my personal meaning about how you can bypass the over-heating/size-of-console problem because this will be the problem for every next generation system.
Just like heat is main problem for every newly developed cpu/gpu within normal PCs.
the only problem is that no company is going to start with this thing because media will jump onto them, but is taking a break after 3 hours of gameing a big problem??
no actually you should do more breaks than this for your own health!!
By the time beeing, please take care that your systems are getting enough air!
I just re-re-rewrite it to take care that not more people waste their money and time.
Its mostly about you by now.
enjoy it
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Title: Defective Xbox 360 ?
Post by: Paradizzle on November 24, 2005, 07:04:00 PM
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I only spent 30 minutes on the phone and got MS to send me out a box so I can send my 360 back to them. Hopefully in a week I'll have a working one.
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Title: Defective Xbox 360 ?
Post by: koufontinas on November 24, 2005, 07:05:00 PM
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All I can say is:
Now I got my girl a ps2 slim a while ago, I also had to get her a smal tv because she didn't have one (lives in the halls at uni, that's where we met actually), I spent around £200 on the console, games, controllers, etc. (that's around 400 of collonial money) I also spent around £400 for a pc, but when it comes to the pc, ahh, I have to make sure that all the fans blow enough air so the damn thing doesn't overheat! I also have to make sure that the ram I just bought is compartible...it wasn't and I had to sent back 1gig of it! Then I tried playing half life 2...bollocks! I had to wait till steam finishes updating, then I had to wait till hl2 updates, then I had to wait till steam does whatever it does to the game files....when I got into playing after a few hours the damn thing crashed!
But, I am thinking, that's a pc, it does that, the ps2 doesn't, I have gta san andreas on it, I play a bit when I am at my girl's room, then I leave it to pause (I have to make sure I pause it otherwise my guy gets all skinny), I have left it on for around 3 weeks now, it plays fine, no problems whatsoever, which is what a games console should do...
But, oh no, now we are going to have to upgrade the freaking firmware, or even send a brand new console back for repairs?!
Next thing they will tell is to leave it downloads upgrades from the freaking internet, why?! It's a games console! And one that costs SO FREAKING MUCH should work fine, not need a rocket scientist to actually play games!
Damn...I hope this gets fixed before it comes over the pond to the UK, I had a go at it at pc world, it looked pretty cool, it actually worked too.
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Title: Defective Xbox 360 ?
Post by: bloodfist on November 24, 2005, 07:07:00 PM
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I won my 360 in the be the first to play conest. I got in nov 14, worked like a charm up until today. I get graphic artifacts on bootup, in the dashboard, playing games and watching movies. I phone up ms they told me to buy a new cable, i asked the guy if i would be re-embersed for buying the new cable and he said no. Lucky for me my sister has and xbox aswell. I tryed her cable and got the same thing. Called MS again and the going to replace my unit. Strange i thought they would have just repaire it, the guy said because i live in Canada they will replace. I guess that means it shouldn't take long to get it back, hopefully
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Title: Defective Xbox 360 ?
Post by: lazyboyz on November 24, 2005, 07:10:00 PM
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BE VERY CAUTIOUS WITH MS!!!!!
The XBOX has multiple class action suits against it with MS refusing
to stand by it's products. Many of the complaints had to do with the
harddrive and now we have a repeat performance by MS with
it's 360. I'm convinced that once the hype around this console is behind us
the MS people will once again ignore it's fans. They simply do NOT care
about you!!!!! I bought a lemon and the Better Business Bureau said that the
$25 credit towards the $125 bill is excellent and satisfactory of MS
and I should cut my losses and consider myself lucky.
In short, NOBODY will help you if you run into technical service
issues regarding the faulty Xbox's.
THINK!...before you invest $500 or more because it will cost you BIG
in the future.
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Title: Defective Xbox 360 ?
Post by: LBThrizzy on November 24, 2005, 07:11:00 PM
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I was playing Project Gotham, then when I was about to win a race and the screen scrambled, and it made a funny noise...I turn it on, and it isn't going to the game correctly, and my disc is all scratched up.
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Title: Defective Xbox 360 ?
Post by: l33tphreak on November 24, 2005, 07:51:00 PM
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Well after about 10 minutes of use the left trigger stopped working on the wireless controller that came in the box with the system. When i say stopped working I mean I was playing Halo2, i pressed it to fire, when i released my finger the ammo was still firing. The trigger was stuck in the down position and required fingernails to pry it up. I called they said mail that one back and they will send me a new one.
As for halo2 itself, when in multiplayer i crashed the emulator. it froze, totally locked up, not even the controller's "push the logo button to shut down the console" worked.
I had to physically get up and turn the system off. they said once i get my new controller in the mail to try and reproduce the lock up. the tech (who was freshly trained and on his first day at work) was nice enough to answer classified questions as a one-tech-to-another kinda chat. he says when it locks up like that there is a certain sequence of buttons you can press on the controller and it will show debugging code the references the nature of the lock up. but of course he did say "dont tell anyone i'm not supposed to have told you that". either way we'll see what happens when i get that in the mail, i'm sending mine out first thing in the morning with my warranty information.
any one else having problems downloading the maps for halo2? mine i started with the top one on the list (killtacular map pack i think), it got up to 23% and stopped. i marked the screen with masking tape thinking it was moving just a little but a solid 45 minutes later i'm still sitting there the line hasnt moved. tech support told me that they are checking into it and others have reported the problem so i guess we should be expecting an update via xbox live to fix the problem.
i cant seem to reproduce the problem in single player mode but i noticed the more i play the more jerky and choppy the game play gets, esp when i hit loading and checkpoints it just halts for like 5 seconds and makes me wait. with need for speed most wanted it seemed to work ok for a while but the more i play it (getting up to the blacklist #15 in my career mode) it seems to hang at certain points during the race, in driving in off the suggested path areas i noticed artifacts on the screen where the shadows weren't drawn in or arent being rendered proplerly
the tech support was most plesant even tho he asked me to hold several times because they didnt compltely train him on the software and some of the problems i described wernt listed on the menu. being of a help desk background yeah that shit happens. i made a crack about it being a busy first day and he says "yeah, they told us the phones would ring off the hook for 2 months and they wern't lying i havent had time to breathe all day". evidently they have a list of serial numbers that are considered "beta" or "recall test" that are suspected to be faulty. i was the lucky one that got one of those consoles but they told me they would replace accessories, any games the console's drive might scratch, or the console itself as many times as necessary to make it work right - for that i'm happy because usually their support sucks ass but this time they mean business.
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Title: Defective Xbox 360 ?
Post by: OcnewB on November 25, 2005, 01:11:00 AM
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Well after about 10 minutes of use the left trigger stopped working on the wireless controller that came in the box with the system. When i say stopped working I mean I was playing Halo2, i pressed it to fire, when i released my finger the ammo was still firing. The trigger was stuck in the down position and required fingernails to pry it up. I called they said mail that one back and they will send me a new one.
As for halo2 itself, when in multiplayer i crashed the emulator. it froze, totally locked up, not even the controller's "push the logo button to shut down the console" worked. I had to physically get up and turn the system off. they said once i get my new controller in the mail to try and reproduce the lock up. the tech (who was freshly trained and on his first day at work) was nice enough to answer classified questions as a one-tech-to-another kinda chat. he says when it locks up like that there is a certain sequence of buttons you can press on the controller and it will show debugging code the references the nature of the lock up. but of course he did say "dont tell anyone i'm not supposed to have told you that". either way we'll see what happens when i get that in the mail, i'm sending mine out first thing in the morning with my warranty information.
any one else having problems downloading the maps for halo2? mine i started with the top one on the list (killtacular map pack i think), it got up to 23% and stopped. i marked the screen with masking tape thinking it was moving just a little but a solid 45 minutes later i'm still sitting there the line hasnt moved. tech support told me that they are checking into it and others have reported the problem so i guess we should be expecting an update via xbox live to fix the problem.
i cant seem to reproduce the problem in single player mode but i noticed the more i play the more jerky and choppy the game play gets, esp when i hit loading and checkpoints it just halts for like 5 seconds and makes me wait. with need for speed most wanted it seemed to work ok for a while but the more i play it (getting up to the blacklist #15 in my career mode) it seems to hang at certain points during the race, in driving in off the suggested path areas i noticed artifacts on the screen where the shadows weren't drawn in or arent being rendered proplerly
the tech support was most plesant even tho he asked me to hold several times because they didnt compltely train him on the software and some of the problems i described wernt listed on the menu. being of a help desk background yeah that shit happens. i made a crack about it being a busy first day and he says "yeah, they told us the phones would ring off the hook for 2 months and they wern't lying i havent had time to breathe all day". evidently they have a list of serial numbers that are considered "beta" or "recall test" that are suspected to be faulty. i was the lucky one that got one of those consoles but they told me they would replace accessories, any games the console's drive might scratch, or the console itself as many times as necessary to make it work right - for that i'm happy because usually their support sucks ass but this time they mean business.
That seems odd to me. Can anyone confirm the beta/serial list? And that they expected this lasting for over 2 months? And the debugging sequence thing?
Strange things!
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Title: Defective Xbox 360 ?
Post by: ImmortalNinja on November 25, 2005, 02:33:00 AM
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I'm sorry to hear that peoples box's are having problems, and I hope mine doesn't when it comes out next week here in the UK.
There are many posts saying they're not suprised this has happened as consoles always have something wrong in the first batch. And I think this is a sad state of affairs.
People should be suprised when things dont work as they're suppose to, defects should not be common place to the point where people are going "well lets see whats wrong this time"
All the latest gadgets seems to have some problem or another at launch, Ipods, psp, DS...
Strangly enough people dont seem to expect microwaves or fridges to ship with faults so why do they expect consoles to ship with faults as a fact of life?
I think its because when it comes down to it we are at the mercy of the likes of Sony and MS. Games are our drugs and they are our dealers. No matter how flawed it is we keep going back for more.
We want so desperately for the system to work and bring us joy that we allow them their flaws instead of beating down their doors to make sure they never do it again. Because lets be fair I know any riteous campaign of mine will always end when I get a working box because I'll be too busy playing games.
So this is the status quo, compaines will contiune to relase buggy consoles, because they can and we expect them too. But remeber, just because we expect them too doesnt mean they have the right to do so.
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Title: Defective Xbox 360 ?
Post by: x-Smeghead-x on November 25, 2005, 03:35:00 AM
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hey ppl
Ok i dunno if any1 else has mentioned this or not cos i got bored of reading by then end of page 8 =D
It seems to be that only the american batch of 360's are faulty....im not saying there wont be defective ones here in the UK but anyway......The 360 was made with the intent of it running on the 240V outputs we use here in the uk and other places in europe...and as u know america is 120V...so the power supply is effectivly a step down transformer so it will over heat like F**K cos of all it has to do.....but here in the UK it wont require to change the Voltage so wont have to work as hard...therefor not overheating and destroying the machines.....
Overall it looks like the Europe batch should be better
And i feel for yall that got a dodgie machine
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Title: Defective Xbox 360 ?
Post by: drowninginjello on November 25, 2005, 05:10:00 AM
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It's really simple: First run items have issues. Why do you think later items work better? This fact works in all industries, not just gaming and consoles.
If you buy a first run item, expect issues and be prepared to deal with the hassles involved if such issues should arise.
And for those who have memory issues, here are some links to videos of M$-related launches:
http://video.google.com/videoplay?docid=6774591592070724791&q=bill+gates
http://video.google.com/videoplay?docid=-2334979662613561423&q=bill+gates
I know what everyone is thinking, "so what do these have to do with the 360?"
MS was behind them all.
I'll wait to get one when they hit 1.6 or so. My 1.6 xbox runs like a dream.
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Title: Defective Xbox 360 ?
Post by: Ozy on November 25, 2005, 07:34:00 AM
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I don't care if what M$ say, here in the UK we have laws to protect consumers.
If a product is faulty from the time of purchase and is discovered to be so within a reasonable time the customer is entitled to a refund or exchange for a new product of price equal to that of the purchase.
This means that if you buy a 360 and don't open it for 6 months then open it and find it is faulty you are entitled to a refund as long as you can prove it was faulty at the time of purchase, which gets harder with time, hence within a reasonable time.
Also don't go for that store credit crap, you are entitled by law to get your money back.
If your product breaks down within 12 months due to manufacturing defect then your retail store is obligated to replace the product or repair the product to the customer within a reasonable time or to pay for a repair for a reasonable cost.
If my product breaks I'm getting new one. I feel sorry for you americans, you get a 3 month warantee right? Here in the UK we would also have only 3 months if it wasn't for these 2 laws.
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Title: Defective Xbox 360 ?
Post by: ANGEL2001ad on November 25, 2005, 08:25:00 AM
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Hey Guys
I and a friend of mine both got our XBOX 360's at early launch day at "GAMESTOP" here in New York. We were excited to get home and play soe we both spent most of that early morning playing Co-Op on pe3rfect dark after a while of playing my friend wanted to play another game in changing the game to another while booting the XBOX 360 it asked him to put in a XBOX 360 game in. Which is what we did, it kept doing this over and over till we decided to take it back to the store. We showed the manager and he noticed it he said that that games were probably scratch or had a bad burn at factory. This could not be because the games worked fine in my XBOX 360. So we took a new game in exchanged but had to pay extra cause he had no more "Perfect Dark" regulara and had the get the "Perfect Dark Collective" one. We got home tried in another game and it was working ok. UNTIL later on that night my friend told me it was doing it again he has done a system restore and has had to turn the XBOX 360 on and off quite a few times. Now he is feed up not sure who to call and who to complain to can some one help? As for my XBOX 360 I had gotten a RED light as well and my memory card word not recognize until I unplugged the system out the wall. Plus the DVD ROMs get so hot after I finish playing what is this? Hope MS gets there act together and the next time Bill gates pulls another Apple incident he should asked the modders how to makes it work flawless.
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Title: Defective Xbox 360 ?
Post by: Ozy on November 25, 2005, 08:28:00 AM
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he should asked the modders how to makes it work flawless.
Damn right. I have improved my xbox through modding. Better faster HD. Better ATA cable so faster loading times from disc drive. Quieter fans and a better media player.
Much better than the stock console.
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Title: Defective Xbox 360 ?
Post by: xkilla283 on November 25, 2005, 10:51:00 AM
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If it seems like things in this post are repeated there is a reason for it.
Well guys I am not going to tell you about my 17 hours of waiting for the 360. Now that I have taken the unit home it started freezing. I didn't think too much of it the first time this occurred. After the 3rd or 4th freeze I started to get worried. Then the following day after being off for hours it kicked on with the E74 error. I shut the system off and then back on and it booted fine. I then played for a few hours trying at this point to get it to freeze or kick an error. Then after it not giving me any issues I turned the unit off and a bit later tried to turn it on again and BOOM no video. The ring of light went it circles and the controller did the same thing. I turned the unit back off and then on again and got it to work. I called MS support and they guy just laughed about the whole thing. Like ohh Im sorry you have a 420 dollar door stop. He gave me the same line everyone else has gotten from MS support. Well it is a hardware failure and you can either send it back to us or exchange it with your retailer. I told him it would be faster to go through the retailer. So I went to eat the turkey with the fam yesterday and came home to check the box and low and behold E74. Do the same thing I have done over and over, turn it off and back on and video. After that I left for a few hours and when I came home to check it again no video. Went through the same steps and it was back up and running.. Later that evening I was joking with a friend about it not posting and it did it again. Went through the same thing and got video. Then it happened again this morning. So I call MS again to inform them of the ongoing issue and they didn't have a clue all they said it you can send it in and we will take care of it. I told them no I will just keep running it and try to wait for my retailer to get more after xmas and see if the new one is any better, but I will be calling them every time this issue occurs. To end this log post the best thing we (Owners of defunked boxes) can do is blow up the 360 support line with our ongoing issue so they can get this resolved and to let them know this is not an "isolated incident"!
UPDATE: 10:44 am 11/25/05 lockup in pgr 3 going from post race to choosing event.
reboot posted fine.
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Title: Defective Xbox 360 ?
Post by: nznight13 on November 25, 2005, 01:16:00 PM
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I've got a deffective DVD drive. It won't play any Xbox games, or DVDs.
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Title: Defective Xbox 360 ?
Post by: Odiumx on November 25, 2005, 06:11:00 PM
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My 360 have been turned on the entire day and have no problem whatsoever!
Playing Need 4 Speed Most Wanted, Perfect Dark Zero and Halo 2. All Online and Offline.
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Title: Defective Xbox 360 ?
Post by: gamer21086 on November 25, 2005, 06:22:00 PM
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Well, Here's my Saga.... Called MS Yesterday, and said that my Games were freezing during play... CODII has frozen at the same exact spot everytime I play it. Madden '06 and NBA 2K6 freeze at different spots.
Guy told me yesterday "Make sure the Clock is set right, and erase the hard drive". Did that, still freezing.
Called back again today Twice, didn't wait more than 10 minutes both times. Very friendly guys. 1st guy was on the phone with for a half hour. played a full quarter of madden while i was on the phone w/ no freezes. He tells me to move my Xbox away from any other devices that may be giving out heat.... So i did that.
And I actually got a little further on CODII then I normally do, then it froze again!
Call MS back up.... And they determine it needs to be sent in for a repair (or replacment). Here's how this working.
He's Overnighting me a Shipping Box (Just for the Console and Hard Drive, Nothing Else), It's being sent overnight back to the Repair Center. He said it will be repaired within 24 hours, and if it goes into a 48 hour period they will send me a new one. He said I will have it back in 4-5 days. Once it's fixed or replaced it will be overnighted.
We'll see how this goes.
I'll report back with Repair Updates as they become available.
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Title: Defective Xbox 360 ?
Post by: aprilkristen on November 25, 2005, 07:08:00 PM
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When is APPLE creating a game system, cause MS sucks and you can't depend on them to create a game system when you have a bunch of idiots scratching their heads and using American consumers to test their products!!!! You know....not all Americans are stupid and give into buying pieces of junk. Some of us have already experienced MS products awhile ago & decided to only buy Apple products. Some people are either selfish, spoiled, rich or have no patience and have to have something before everyone else. With an idiot President, you get some idiot people...so f*** anyone who has steriotypical remarks to say about "America"...or let this be a reminder to you all...I will never buy a MS product and I definitely would not buy that piece of shit!!!!!!!!! My husband and I came on this forum for shits and giggles.
If APPLE can hear me , please make all these people happy and satisfied with a game system that is worth their hard earned money. MS is just too incapable to do so.
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Title: Defective Xbox 360 ?
Post by: Paradizzle on November 25, 2005, 07:09:00 PM
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I wouldnt be so sure about sending the hard drive back. I was told not to send any accessories including the hard drive back.
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Title: Defective Xbox 360 ?
Post by: Master_D on November 25, 2005, 08:14:00 PM
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Some of you guys are lucky. I got my xbox 360 today. Started it up, got xbox live up and working, got all the updates. Opened the tray and put in PDZ, closed it and all of a sudden a very load noise came from the xbox. It sounded like the disc was been tossed around. I quickly opened the tray and took out the disc. It wasn't scratched. To play it save, I put in a couple of xbox games that were compatible. Same thing happen. Load noise. But I let it go on for a while until it stopped. The xbox could not read the disc and it even scratched the hell out of it.
I called xbox and Im getting a new xbox 360. I am very disappointed with MS and I wish I could sue the shit out of them.
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Title: Defective Xbox 360 ?
Post by: gamer21086 on November 25, 2005, 09:11:00 PM
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I actually just tried the Power Brick Fix, by taking it off the ground, and behold, It WORKS!... I've been playing CODII for the past 3 hours, with NO Problems!
They are still sending me the box, though. I'm debating whether to still send it in. I'll see how it performs the rest of the weekend, and make the decision on Monday.
So far so good!
For the rest of you, try that if you haven't already.
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Title: Defective Xbox 360 ?
Post by: baracus2k on November 25, 2005, 10:24:00 PM
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What is the manufacturing date of your broken xbox360's? its right above the serial number.... for me its oct 16 and it seems to be working perfectly fine
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Title: Defective Xbox 360 ?
Post by: vyper883 on November 26, 2005, 01:18:00 AM
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Hey people judgin by all these responses im not the only one in this boat. My xbox360 has a part loose inside, when i tilt it up i can hear someone really small rolling around on the inside. I mean its not affecting my game play but some times it rattles like hell depending on its vacinity to the fans, ill call xbox help tomorrow cuz im not paying 500 bucks for some thing that might have a broken part inside
I had the same experience with mine- There is an orientation sensor inside and that's likely the little rattle that you hear. Remember you can stand your 360 either vertically, or horizontally. You can tell if you position your 360 in either way when it is turned on. You'll notice that the ring of light quadrant will shift, as you do this. Just make sure that there is no disc in the DVD! With all the scratched disc issues going on, I'd hate to hear that one of your discs got pooched. Cheers.
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Title: Defective Xbox 360 ?
Post by: sethfogie on November 26, 2005, 11:01:00 AM
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Count me in on the defective Xbox 360 list. Granted, I did take mine apart for informit.com, but it worked fine for about 4 hours of game play post reassembly.
My symptoms showed up first when I took the 360 over to a friends house. I packed it up, carried it over, unpacked it and set it up, and all of a sudden started to get the freezing screen error after about 1-3 minutes of game play (NFS).
I thought that perhaps the processor and heat sink needed a bit of attention, so I took the heat sink off and applied some thermal compound. Unfortunately, that did nothing...it didn't get worse or better...
So, at least consider yourself lucky to have a warranty...I doubt MS will allow me to trade mine in...
If you have similiar problem, and figure out a solution, pleeeasse post an answer to informit.com (search for xbox 360).
Thanks
Seth
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Title: Defective Xbox 360 ?
Post by: binjinx on November 26, 2005, 01:29:00 PM
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Whats the unit do now? does it even power up? Did you plug it into a surge protector when you went too your friends house (brownout/spikes maybe?) try another PSU (im sure with all that crap M$ has running in the box it needs 100% of it's req. daily voltage and ampage)
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Title: Defective Xbox 360 ?
Post by: jROC99 on November 26, 2005, 03:50:00 PM
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My defective xbox360 was made on 2005-09-18
jROC
This post has been edited by jROC99: Nov 26 2005, 11:52 PM
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Title: Defective Xbox 360 ?
Post by: sethfogie on November 26, 2005, 03:27:00 PM
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(I posted about three post up)
Ok...this is tentative...but I am more than hopeful as it hasn't frozen yet...
All I did was replace the game disk. The DVD disk spins all the time and so fast that it is bound to get scratched if you so much as bump the xbox while it is playing. So, first thing to try...replace disk...of course I try reapplying thermal compound to heat sinks...but that is just me I think this is a pratical example of Achums Razor (sp?) theory in action...
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Title: Defective Xbox 360 ?
Post by: dalezer on November 26, 2005, 04:09:00 PM
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My 360 is working just fine. No freezes, lock-ups, or lines, or flashing red lights.
It did show me E74 once like the second time ever booting it. But never had that problem since.
Working pefectly for me.
This post has been edited by dalezer: Nov 27 2005, 12:10 AM
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Title: Defective Xbox 360 ?
Post by: squirrel5153 on November 26, 2005, 03:54:00 PM
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If APPLE can hear me , please make all these people happy and satisfied with a game system that is worth their hard earned money. MS is just too incapable to do so.
thats a joke, right
apple is childs play compared to Linux or MS
i hope MS fixes these bugs soon before too many people get pissed, i knew this would happen to the launch 360's so im waiting a while in the mean time i still got my xbox which seems to be doing better than the 360's
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on November 26, 2005, 04:39:00 PM
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My defective xbox360 was made on 2005-09-18
jROC
Not too long after, my defective one was made on 2005-09-24
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Title: Defective Xbox 360 ?
Post by: bTone on November 26, 2005, 07:25:00 PM
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Not too long after, my defective one was made on 2005-09-24
Same here... My defective on: 2005-09-25
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Title: Defective Xbox 360 ?
Post by: wonkawonka on November 26, 2005, 11:17:00 PM
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Same here... My defective on: 2005-09-25
Mine was built on 2005-10-26 and PDZ freezes at most after 30mn of game play. I also got PGR to freeze, and NBA 2K6. I haven't managed to play more than 3 hours without the machine freezing.
I play at 1080i, machine is vertical, and power supply was in every possible position (including hanging vertically) to no avail.
I also tried 720p for PDZ to see if it helps... It froze after 5 minutes.
This POS is going back to MS on monday. Very pissed.
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Title: Defective Xbox 360 ?
Post by: globe_guyx on November 27, 2005, 12:28:00 AM
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Whoo hoo I missed out on an xbox 360!! Lucky lucky me.. Four of my friends nearby, and my little cousin out west picked one up.. Out of those 5, only one hasn't experienced any problem with overheating, and in 2 cases bad/LOUD (Grinding loud to the point where you can hear them from another room) dvd drives.. The power pack suspension works for 2 boxes, a third works if its suspended over a tray of ice cubes.. Only date I am aware of is the one that hasn't experienced any problems.. 09-18-05.. For the last two days I haven't even been able to get these forums to load.. The news page worked fine however, and after I read that MS said a smaller than expected yet undisclosed percentage had issues on the news page I seriously thought conspiracy theory to keep us from sharing our results.. I mean I sure as hell hope 80% isn't a smaller percentage than they expected problems with..
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Title: Defective Xbox 360 ?
Post by: Tails1 on November 27, 2005, 11:14:00 AM
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mySQL query error: INSERT INTO xbxscache_store (cs_key,cs_value,cs_array) VALUES('systemvars','a:0:{}',1)
SQL error: Duplicate entry 'systemvars' for key 1
SQL error code:
Date: Sunday 27th of November 2005 12:11:17 PM
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Title: Defective Xbox 360 ?
Post by: boxedN on November 27, 2005, 01:56:00 PM
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Being an avid member of the benchmarking and overclocking PC community, I would agree that visual artifacting is a clear sign that the GPU is being pushed beyond its capabilities or is not being sufficiently cooled. When you consider all of the heat dissipating components in that cramped space, there is more than ample room for failures due to overheating if there is no clear and logically planned ventilation system.
That said, BEWHARE OF THE MS QUICK FIX. The cheapest and cleanest way to fix overheating issues is to address them in an OS patch or BIOS revision. Now ask yourselves, how do you address heating issues in a software revision? By adjusting clock speeds! Don't be surprised if GPU heat issues are fixed by reducing the clock speed of the GPU and onboard memory. The same goes for the core system processors. Heat is easily reduced by reducing the baseline clock speeds for each of these components. Slower clocks mean lower frequencies, which means less power draw; and ultimately less heat dissipated.
I would be curious if someone could benchmark the Xbox 360 pre and post patch or revision to see if the clock speeds and performance hold. Assuming a patch or revision will be released.
Just my 2 cents.
This post has been edited by boxedN: Nov 27 2005, 09:58 PM
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Title: Defective Xbox 360 ?
Post by: flummox on November 27, 2005, 01:30:00 PM
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I have called the xbox360 support twice and both times their system kept crashing on them and they said that they couldn't help me because of it and that i had to call them back.
MS is turning into Dell.
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Title: Defective Xbox 360 ?
Post by: JaredC01 on November 27, 2005, 01:43:00 PM
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thats a joke, right
apple is childs play compared to Linux or MS
i hope MS fixes these bugs soon before too many people get pissed, i knew this would happen to the launch 360's so im waiting a while in the mean time i still got my xbox which seems to be doing better than the 360's
Apple is child's play? Compared to MS??? Dude, you need to get your facts straight before you post any more ignorant comments. Oh, and the Apple OS and Linux use the same kernel. I'm sure you knew that already though, right?
Here's a quick question for you buddy... What do professional artists, sound editors, video editors, graphic designers, etc use? Oh, yeah, they use Apple computers... I guess they're all children if Apple is childs play... That, or maybe they know something about Apple's that you don't?
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Title: Defective Xbox 360 ?
Post by: nadirsama on November 27, 2005, 03:26:00 PM
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Apple is child's play? Compared to MS??? Dude, you need to get your facts straight before you post any more ignorant comments. Oh, and the Apple OS and Linux use the same kernel. I'm sure you knew that already though, right?
Here's a quick question for you buddy... What do professional artists, sound editors, video editors, graphic designers, etc use? Oh, yeah, they use Apple computers... I guess they're all children if Apple is childs play... That, or maybe they know something about Apple's that you don't?
hope you dont mind if I answer.
such asshat. osx isn't linux dickwad, its commercial unix.
I like your holier than thou attitude, all you mac fanboys are the same.
You can install linux on PPC sure, but apple sure as hell don't download kernel.org's latest snapshot for distribution. They do use some opensource software like X but thats hardly the kernel now is it.
'I'm sure you knew that already though, right?'
Also professionals use whatever works, I'd imagine most use windows actually. Seeing as it's the no. 1 OS in popularity.
as for the xbox360 , I'm just waiting for a crack/mod to the DRM on ps3 so I can gentoo up that baby XD.
cell processor here we come.
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Title: Defective Xbox 360 ?
Post by: getmad on November 27, 2005, 03:26:00 PM
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Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
i got a red flashing lights in sector 1.3.4. and it wont start anymore....ms says it will ship me a box to give it back and that i willhave a new one??????? anyones else???
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Title: Defective Xbox 360 ?
Post by: SickJoda on November 27, 2005, 03:49:00 PM
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Apple is child's play? Compared to MS??? Dude, you need to get your facts straight before you post any more ignorant comments. Oh, and the Apple OS and Linux use the same kernel. I'm sure you knew that already though, right?
Here's a quick question for you buddy... What do professional artists, sound editors, video editors, graphic designers, etc use? Oh, yeah, they use Apple computers... I guess they're all children if Apple is childs play... That, or maybe they know something about Apple's that you don't?
hahahahah , omg PWNED! haha. yeah.
_______________________________________
ANYWAYS! i used all my money on getting a PSP with like 4 games, it is pretty sweet, i knoew this was gunna happen, so i canceled my pre-order, and now i will be able to get a cheeper/better working/more games(Halo3 (IMG:style_emoticons/default/tongue.gif) )/ModCHIPPED/Overall better Xbox360!
I think it was a good desition.
RIP,
Happy'ness About The Launch On Xbox306 (IMG:style_emoticons/default/sad.gif)
(IMG:style_emoticons/default/pop.gif)
This post has been edited by SickJoda: Nov 27 2005, 11:51 PM
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Title: Defective Xbox 360 ?
Post by: JaredC01 on November 27, 2005, 05:38:00 PM
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hope you dont mind if I answer.
such asshat. osx isn't linux dickwad, its commercial unix.
I like your holier than thou attitude, all you mac fanboys are the same.
You can install linux on PPC sure, but apple sure as hell don't download kernel.org's latest snapshot for distribution. They do use some opensource software like X but thats hardly the kernel now is it.
'I'm sure you knew that already though, right?'
Also professionals use whatever works, I'd imagine most use windows actually. Seeing as it's the no. 1 OS in popularity.
as for the xbox360 , I'm just waiting for a crack/mod to the DRM on ps3 so I can gentoo up that baby XD.
cell processor here we come.
If you read my post, you would know I said the same kernel. Yes, both Apple OS and Linux are Unix based kernels. I never once stated that Apple OS is Linux, now did I? I'm not a Mac fanboy. I just hate how people bash Apple when they don't know anything about them. Professionals use what works, yes. I'm sure both Windows and Apple OS (Currently OSX) can run all of the latest and greatest professional software, as they are both computers, but the Apple computer is the choice of most professionals because of the stability Apple is known for. As I'm sure you know, Apple computers use all Apple selected parts. That accounts for the reason they're expensive, but it also accounts for the reason they work near perfectly. All of the hardware is designed to work together, so you don't have driver issues like you do with Windows. Being a recording engineer myself, I know this quite well. Also, since it's based on the Unix system, it's MUCH more stable than Windows.
I have both, and use both on a regular basis. My Apple hasn't had a single problem with it. My Windows PC, I've had to format and reinstall Windows twice so far due to crashes and lock-ups. Not like you'd know, but it's a very large pain in the ass being in the middle of a recording session and having your computer lock up, and then not boot again. It's happened to me twice on my Windows PC. It hasn't happened yet on my Apple. I've had them both for the same amount of time. Needless to say, I only use my Apple for recording now.
You can reply with all of your 'asshat' and 'dickwad' remarks, but they only show your intelligence, and make people lose any respect that had for you to begin with.
Cheers.
This post has been edited by JaredC01: Nov 28 2005, 01:39 AM
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Title: Defective Xbox 360 ?
Post by: krumbman on November 27, 2005, 07:47:00 PM
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So i wait 15 goddamn hours to pay 550 USD to get this XBOX 360. I purchased Need for speed most wanted (xbox360) and played it with my girl for 4-5 hours PROBLEM free. We finished playing and shutdown the box.
Later when i had the urge to play again, we booted it back up and the game loaded as usual, seemingly to be OK. After playing a few races, a Hi Res Rendered movie began to play about 3 seconds into the movie the whole system froze!!!
Thinking this was a one time error, i restarted the syetem and tried to load the same race again. and what do you know, the game froze again in the same place in the race intro movie.
So i called M$ and the rep said to make sure it had plenty of "breathing" room for all of its fans. He said the problem could be over heating. and if after i had tried to cool the now "breatheable" system and it froze again to first format the hard drive, then try to play. If that also failed, then i was to fully remove the hard drive and try to play with is detached.
So is did all three and again and again the system froze.
I called back and much to my surprise they were very willing to send me an overnight box for mw to send back along with my system to them for repairs/replacment.
Seems like they rushed this system way to fast into the market.
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Title: Defective Xbox 360 ?
Post by: tku01 on November 28, 2005, 12:40:00 AM
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You know. Here in Sweden the papers describes it like this: It's the power supply wich get overheated. Just pull it out of your dark corner and give it a try.
/Teaser Sweden
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Title: Defective Xbox 360 ?
Post by: sneaky_mofo on November 28, 2005, 08:13:00 AM
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You know. Here in Sweden the papers describes it like this: It's the power supply wich get overheated. Just pull it out of your dark corner and give it a try.
/Teaser Sweden
This is great news... haha MS sucks in the console market. Its funny, the 2 smart companies are waiting until 2006 to release there systems. Why dont u guys stop causing trouble for urselves and wait until the real gaming revolution... u kno the one with true backward compatability.... 5 genaration of nintendo glory
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Title: Defective Xbox 360 ?
Post by: JeffPinkston on November 28, 2005, 08:08:00 AM
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If the power supply is one issue, I do think that there must be other problems also. My 360 worked for literally under three minutes. The console is out in the open and the power pack is actually suspended in mid air. While I do think overheating is the issue, I do not think it is confined to the power block itself especially since I am not supposed to send it back in for repair - only the system itself.
And to those who are also sending units in for repair:
Are we supposed to include the HDD when we send the unit in?
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Title: Defective Xbox 360 ?
Post by: Der_tolle_Emil on November 28, 2005, 08:52:00 AM
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I actually do not know why but I am kind of interested in a XBOX360 myself. I am sorry to hear about all these problems. As mentioned a lot here on the last few pages heat seems to be an issue. That was also my first thought. I know how fast cpus and gpus can overheat but I find it a bit strange that even if in close arrangements the unit stops working after 3 minutes. Then again a 3core cpu cannot be compared to todays "standard" intel or amd cpus.
In fact all of these problems make me want a XBOX even more because I just cannot believe all the problems mentioned here and even if my unit has issues I would just love to try and fix them. Of course that is nothing what the average gamer wants to do.
But the main reason I post here is because of all the posts that state one should never by hardware of the first revision. I have to object here - I am a huge Nintendo fan and bought nearly every console right on release day. I got my SNES a couple of weeks after release which was still from the first shipment, I bought my N64 a few days after release and my GameCube and Nintendo DS were all bought on their very first day on the market. And guess what, I never had problems with any of these consoles. They all work perfect up to this day. Of course, I live in central Europe and thus get to buy consoles way after Japanese or Americans but thinking back I never really heard of serious problems with any of the Nintendo hardware. What I still find amazing is that Nintendo replaces a Nintendo DS even if a single pixel goes dead - something that clearly shows how confident Nintendo is in its products and they have every right to be, there is a clear difference between production quality with Nintendo products and other consoles.
Well after all I think this is a really useful threat because it gives me a good reason to wait getting an XBOX, after all, it is expensive. Maybe they already sell newer versions after the first price cut.
I have question though. I saw a XBOX in a local store (actually two) where you could actually play COD2 and they ran all day without any problems (I asked one of the employees). They were placed in an enclosed shell type thing which actually does not leave much room around the console. I also noticed that anti-aliasing was clearly deactivated. I thought it is turned on by default? I read that some early demo units actually had it turned off so could it be that the units in the stores are not really retail units? If so it would be interesting how they are cooping with heat because as I said there was not much room next to the console.
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Title: Defective Xbox 360 ?
Post by: jROC99 on November 28, 2005, 09:46:00 AM
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I agree. Also every single X360 console on display at futureshop/bestbuy is also inside a bubble dome thingy.
And I can assure you there is less ventilation in there than most peoples entertainment centers.
If the main issue is heat why aren't these game consoles at futureshop and bestbuy overheating?????
jROC
This post has been edited by jROC99: Nov 28 2005, 05:55 PM
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Title: Defective Xbox 360 ?
Post by: Irish GrumPy on November 28, 2005, 10:35:00 AM
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i broke the 360 in my local gamestop, the dash froze, and both pads were unresponsive, (although the unit nvr gave error codes, or flashing red lights) so i reset, and same problem, so i walked slowly out the door...... but in another local shop, the unit works perfectly, and nvr has seemed to over heat/crash or whatever.
This post has been edited by Irish GrumPy: Nov 28 2005, 06:36 PM
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Title: Defective Xbox 360 ?
Post by: Ozy on November 28, 2005, 01:37:00 PM
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Being an avid member of the benchmarking and overclocking PC community, I would agree that visual artifacting is a clear sign that the GPU is being pushed beyond its capabilities or is not being sufficiently cooled. When you consider all of the heat dissipating components in that cramped space, there is more than ample room for failures due to overheating if there is no clear and logically planned ventilation system.
That said, BEWHARE OF THE MS QUICK FIX. The cheapest and cleanest way to fix overheating issues is to address them in an OS patch or BIOS revision. Now ask yourselves, how do you address heating issues in a software revision? By adjusting clock speeds! Don't be surprised if GPU heat issues are fixed by reducing the clock speed of the GPU and onboard memory. The same goes for the core system processors. Heat is easily reduced by reducing the baseline clock speeds for each of these components. Slower clocks mean lower frequencies, which means less power draw; and ultimately less heat dissipated.
I would be curious if someone could benchmark the Xbox 360 pre and post patch or revision to see if the clock speeds and performance hold. Assuming a patch or revision will be released.
Just my 2 cents.
Not allowed to do that. There is a law about changing tech specs of the product when it is the same product model, i.e xbox 360.
If you noticed, the xbox didn't change clock speeds. Mobo versions, dimentions, yes. Clock speeds, ram size, no.
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Title: Defective Xbox 360 ?
Post by: Der_tolle_Emil on November 28, 2005, 02:39:00 PM
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Not allowed to do that. There is a law about changing tech specs of the product when it is the same product model, i.e xbox 360.
If you noticed, the xbox didn't change clock speeds. Mobo versions, dimentions, yes. Clock speeds, ram size, no.
Besides that I think a lot of developers would hate to see a thing like that. With such fast hardware you have to lower the clock rates quite a bit to get it to run cooler and such an amount would be noticeable with games developed for the higher speeds (games getting choppy, maybe even timing problems). Changing the design is way easier than lowering clock speeds and still assure that old games will run the same way as they did before.
Edit: Actually I think it is "legal" to change specifications without further notice. It states that in a lot of manuals I have for various products but maybe this depends on where you actually buy a product (country wise)
This post has been edited by Der_tolle_Emil: Nov 28 2005, 11:21 PM
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on November 28, 2005, 02:09:00 PM
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Just an update, I just recieved my X360 shipping box around 30 minutes ago. Simple cardboard box with no foam peanuts or any thing to help it be safe! Heh, oh well... it comes with simple instructions, a bag for the X360, like the one it was in at the beginning, Airborne Express shipping paper thing and a clear sticker for sealing the box up. However I do have to drive forty minutes to drop the damn thing off at a DHL center. Maybe they'll pay for my gas?
Haha, anyway... good luck with all of yours and I'll post an update when I get it back
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Title: Defective Xbox 360 ?
Post by: jROC99 on November 28, 2005, 03:41:00 PM
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Won't DHL do pickups?? I should be getting my new Xbox 360 from MS here soon too.
jROC
This post has been edited by jROC99: Nov 28 2005, 11:42 PM
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on November 28, 2005, 04:38:00 PM
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Won't DHL do pickups?? I should be getting my new Xbox 360 from MS here soon too.
jROC
Yeah uh, I should of done more searching into it. lol All I knew is that there was an office a few towns over and didn't bother to check their site, so I checked it out and am having them come out tomorrow at 10am. I was told by MS that I would get it back in 24 hours or something like that... but not sure, I forgot. Hopefully that is what they said though... Oh well, it's off of my hands as far as I'm concern.
Plus, does anyone know if they will do anything about my damaged discs? Mine has some serious rings around it from the X360. I might have to call them up once again. (IMG:style_emoticons/default/sleeping.gif)
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Title: Defective Xbox 360 ?
Post by: violent_bong on November 28, 2005, 04:59:00 PM
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At first I thought my 360 was running perfectly fine, and that the jerking in NFS most wanted was caused by 1080 interlacing...But now after a few days..I have had 2 lockups (froze on a single frame) in perfect Dark zero, and I had a major audio glitch that I can't really describe... But here it goes.. me and a buddy are playing co-cop in PDZ (split screen if it matters) and all of the sudden the sound goes totally screwed up, everything is a grinding echoing scratching sound, and everything sounds totally fucked. So I reboot it and it works just fine, except when we get into heavy battle my xbox starts lagging, and on level (04 *I think*) the intro movie lags like hell and is very choppy...again, i thought this was the interlacing on my 1080i HDTV...but I am beginning to rethink this..
*note* it always lags on the opening scene of that level.
My xbox is in 1080i with optical audio output, and my xbox is in the vertical position, it has alot of ventilation, and nothing was even warm when it froze in PDZ, but I am going to try suspending my PSU anyways to see if it fixes the problem.. My manufacture date is October 17th, 2005 and I bought it at Superstore in Nanaimo BC..don't know if that makes a difference or not?
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Title: Defective Xbox 360 ?
Post by: gamer21086 on November 28, 2005, 06:33:00 PM
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DHL dropped off my 360 Shipping Box this Morning around 11:30, Came home from Classes and packed it up, and shipped it out around 5:00 Tonight. MS Should have it tomorrow by Noon...
So that means I should have it back Thursday/Friday if there 24/48 hour policy is correct.
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Title: Defective Xbox 360 ?
Post by: flummox on November 29, 2005, 04:50:00 PM
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Optical drive failures, error codes, hard drive failures, and memory read problems make you want to throw the system out your window! Then 3 blinking red lights flash at you.
Now the error codes and disc reads are the least of your problems. The system will not even turn on. So you call 800-4MY-XBOX where the agent tells you their system is not working, try calling back later.
As of a week after release day News.com is reporting 1 in 4 Xbox360 systems have failed. Let me repeat that, one in four in one week. When MS said they would make gaming history it was not a lie. So what is MS saying now?
They are telling us to be patient. Those of us who camped out in front of retail stores for 19 hours and the people who spent $2,000 for one on Ebay. Hardcore gamer enthusiasts. They want us to be patient yet they state on their website, www.xbox.com, You dont want to miss a single moment. (bottom right corner)
MS's spokeswoman, Molly O'Donnell, said this is to be expected for such a complex machine. You do not have to be a rocket scientist to know what any developer knows, what any fortune 500 company knows, what any manufacture knows, what any construction company knows, what any athlete knows, what any world leader knows:
Stability always comes before power and speed. Otherwise you end up with a powerful and fast door stop.
Bottom Line: MS thought they could win the race against Sony by installing a jet engine on a race car and they blew it up 10 feet off the line.
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Title: Defective Xbox 360 ?
Post by: tuxedodave on November 29, 2005, 09:43:00 PM
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i bought an xbox 360 on launch day. after playing it for a couple of hours, it
had froze on me once........and that was the last time it ever froze on me since. friend of mine had won an
xbox360 from mountain dew and got his on NOV. 19th, we were in a rush to plug up and start it up....we turned
it on before plugging in the RCA wires and had the red lights instead of green. we had to turn it off and then
plug it in bcuz it wouldn't come on if we had plugged it in while it was on.......i dunno dis xbox thing is crazy
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Title: Defective Xbox 360 ?
Post by: tuxedodave on November 29, 2005, 10:34:00 PM
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Bought mine today, hooked it up went to play, and it didn't even power on. It just flashes red in three quadrants. And the power "brick" satus light blinks quickly to green the red then back to amber when I try to power it on. I cant even get through to m$ tech support, they kick me off after a min or so beacuse of too high caller volume. Can someone say "Recall"? O and ppl eho think theres something floating around inside my gues is it a tilt sensor. turn on ure box and tilt it between vertical and horizontal. the quadrats react to always have the correct orientation.
UMMMM MAKE SURE YOU DON'T TILT YOUR XBOX360 WHILE A DISC IS RUNNING......CAN CUASE SERIOUS DAMAGE TO DISC........SWIRL MARKS, RINGS, ETC....ALREADY HAPPENED TO SOMEONE I KNOW. THEY HAD TO B/S TO THE GUY AT EBGAMES SAYING THEY SOLD HIM A DEFECTIVE GAME.....
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Title: Defective Xbox 360 ?
Post by: chasb on November 29, 2005, 11:49:00 PM
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My 360 freezes after about 30 minutes of gameplay and then every 3 to 5 minutes thereafter. No error codes (i.e. red lights) or anything just a frozen picture in the middle of game play. I kept thinking this was a heat problem so I did not contact MS until today. It turns out that it is not a heat problem.
When I called, I was asked about two simple questions and told that that I would need to send my 360 in for repair. No troublshooting or anything. This appeared to me that I either had a poor customer service rep or that MS knows what the problem is. So I asked for the supervisor.
I asked isn't there something I could do to debug it and he said "no, that it needed repair." For him to say that, I knew that he had to know what the problem was, so I pressed him some on it. He said that it was "something to do with the DVD ROM or something on like that." Given the 30 minute when cool and 5 minute when warm timing, I asked how he knew it wasn't heat and he said there were enough of them to know. It is apparently a pattern.
Anyway, I am due a box via overnight and he quoted 8 business day turnaround once I send it. I'll let you know.
Charles
This post has been edited by chasb: Nov 30 2005, 07:52 AM
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Title: Defective Xbox 360 ?
Post by: Cpt Boomstick on November 30, 2005, 04:14:00 AM
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Recently I've noticed that my new 360 is acting up so I decided to do a little research and I stumbled upon this posting. Here are symptoms that might turn out to be future indicators of a failing system, although most crashes appear to be more sudden and not as gradual as mine.
I've had the console for about a week now. The first day I had it it locked up on PDZ. No worries, just turned it back on and away I went. No problems until yesterday when I was playing PGR3. I was test driving a Ferrari and listening to my custom soundtracks when all of a sudden the framerate came to a grinding hault. I managed to pause the game and was hoping to jump back to the dashboard to reboot the game, but as soon as the little profile blade came up it finally just locked up. Almost didn't want to start back up but I gave it a second and tried it again. When it booted I noticed a brief little horizontal artifact black/white screen appear just before the boot up 360 screen. Since then it played fine until today when it just randomly froze during Madden. Just rebooted and continues to play fine.
I have been playing this thing like 8-10 hours a day and so far haven't experienced anything vastly different from any other console (errors happen). As long as I am able to start the console back up and play all night without anymore freezing I am cool (although the artifact screen is troubling to me).
Helpful Hints: Despite what some people may think, placing the console vertically does not hurt the DVD Drive. It also allows for twice the ventilation and has solved my 360 heat problems. Also, DO NOT move the console while playing a disc. I learned the hard way when I moved my 360 from its vertical to its horizontal position and it rendered my COD2 disc unplayable, I had to go get it resurfaced.
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Title: Defective Xbox 360 ?
Post by: Cpt Boomstick on November 30, 2005, 05:04:00 AM
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Just a quick note on MS customer service. I bought an Xbox 1.0 at launch and it began freezing on Christmas Day! Anyway, it did end up breaking. Same procedure, they sent me a box with shipping stickers and away it went (although it wasn't overnight shipping like they're doing for the 360). What I got back (in only a business week I might add) was a refurbished unit. However, I went through three 1.0's until I got one that still works today. Altough it sounds like MS is sending out brand new ones. MS customer support is top notch!
If history is any indicator, look for good customer service with fast unit replacement (although christmas time might slow things down). The upside is that once you get a working console it works brilliantly!
Also, I don't think 360's are having a HUGE problem with defects. Of course when you log on and read postings dealing specifically with defective units you might begin thinking so. Whew! can't wait to see what goes on with the PS3 launch, that's a disaster waiting to happen. PS2 v1 was one of the buggiest consoles made. Of course it will probably release sometime next year and another six months after that in the U.S.
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Title: Defective Xbox 360 ?
Post by: jROC99 on November 30, 2005, 08:08:00 AM
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MS told me three days for my replacement unit and that was last Thursday.
Today is Wednesday... WHERE IS MY NEW XBOX ???
jROC
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Title: Defective Xbox 360 ?
Post by: Jag_117 on November 30, 2005, 10:10:00 AM
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I'm sorry for all you guys and your problems. My 360 is working fine I got the premium pakage, not to be mean. (IMG:style_emoticons/default/happy.gif) I got mine on the release night and have played PDZ and NFSMW and have had no trouble. Most of the trouble I think is with the core system. The most common problem I've heard about is them over heating and that is easy to fix. All you do is get your system into a more open area, if that does'nt work then it's probably the huge box attached to the power cable. Well once again sorry for you guys problems.
This post has been edited by Jag_117: Nov 30 2005, 06:19 PM
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Title: Defective Xbox 360 ?
Post by: somebodyshootme on November 30, 2005, 10:00:00 AM
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Its no fair that you guys are rich enough to waste all that money on 360s when the true xbox gamers are stuck with regular xbox and gameboys. have a nice day goodbye
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Title: Defective Xbox 360 ?
Post by: JeffPinkston on November 30, 2005, 11:50:00 AM
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Most of the trouble I think is with the core system.
Considering the systems are exactly the same, you must think that the color of packaging is driving the problem?
Never thought of that.
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on November 30, 2005, 04:31:00 PM
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Nice, just got my Xbox 360 in like 5 minutes ago and is up and running. Good luck with all and you too jROC... not sure why it's taking so long for yours. However I do live like 4 hours away from their storage thing, it says on the label on the box... McAllen, Tx.
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Title: Defective Xbox 360 ?
Post by: kreator on November 30, 2005, 08:24:00 PM
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I got my box from DHL today. I have been pretty frustrated with the support team and had to call them again after getting my box just to make sure I only have to send the xbox and the HD back, then I told them there was no packing with the box, they told me I could go buy some haha! I told them I am not going to spend another CENT on MS until I'm playing this thing, she hung up on me:) Soooo I called back and asked them about the waybil etc, they told me just to pack the unit and HD up and ship it off, I'm still a little worried about them keeping these things straight while they are repairing/replacing them I would have thought they would want us to somehow mark these things with our name and address, but I guess if your system is registered they can go bu the SN.
Thanks for the info about the turn around, they told me 5 day's then 3, then 8, so all I know is I'm going to start calling at 5 if I don't have it back. The way tehy want you to ship these things back is ignorent a plastic bag and a box?
If I do get it back within a few days and it works, I'll be happy and stop bitching, but after all the hype and understanding that there will be some problems at launch it's hard to be understanding with this many people having problems. I think they should have taken a CC# and shipped a new unit immdiatly then give you a week to send your unit in, with the box being registered they know I have one in hand, but with the systems going for 1k + on ebay someone would take advantage of that too.
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Title: Defective Xbox 360 ?
Post by: Butcher06 on December 01, 2005, 09:25:00 PM
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I got my 360 back form the repair and they sent a brand new xbox, but heres the catch, I was told to put all accessories into the box when shipping it back, i got the xbox back, but NO ACCESSORIES! no power cable, no controller, no remote nothing, so i sat on hold for 45 mins was on the phone for about an hour and 10 mins and was told that they will call me and try to track my stuff down. This was after she told me you shouldnt have sent any of your accessories with it and the packing slip said this... http://users.adelphia.net/~jbutcher98/pack.jpg so who knows whatr will happen form here on, i had a nice rant w/ the lady about how i wasted $400 bux only for the thing to break right out of the box and work for 5 mins etc. she got pissed then said she was sorry for being rude. Hope others have better luck then i did
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on December 01, 2005, 10:13:00 PM
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Damn man, that sucks... I was told not to put any accessories with my box. The box they sent me was only big enough for the console and maybe the HD attached, did you get a bigger box or what? Anyway, sucks ass and I would be pissed... here it's hard to find/buy even a memory unit, better yet a controller or even games. Anyway, hope you get that stuff back... I got my X360 back in like 28 hours or so with it working. Though I do need a replaced disc, I've already contacted MS and they said they had to see if they could do that or some bull and that I would be getting a call by Friday. So hopefully they can do that, it's the only game I have! Haha, damn shortage of shit... not sure what was MS deal or what they thought was going to happen.
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Title: Defective Xbox 360 ?
Post by: kreator on December 01, 2005, 10:34:00 PM
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I know what you mean.. I called because I wanted to know what to pack, they told me the game and the DH only, but the pacing slip says accessories and pictures a dude packing the stuff into the side panels. I hope you get your stuff back quick man..
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Title: Defective Xbox 360 ?
Post by: scheffbd on December 02, 2005, 03:21:00 AM
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I havet the scratched disc ring problem.
Game plays fine for several days, then with no sign of trouble the game stops and it says something to the effect of "disc unreadable, may be wrong region for console." After restarting and getting the same error, I take out the disc and there's a thin but very noticeble ring around the disc about half an inch from the outer edge.
I've e-mailed Xbox 360 support and am awaiting a response.
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Title: Defective Xbox 360 ?
Post by: darkplayer on December 02, 2005, 08:14:00 AM
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And these are some of the reasons I wait, among other things (inflated prices and over hype). Sounds like MS is having a lot of these errors and bugs (typical Micosoft problems). I'll stick with the original Xbox with xbmc for a while. I think I will wait until they release a 1.1 and when the price actually is $399, not the $600 or $700 most payed out for first launch problems.
Amen brother
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Title: Defective Xbox 360 ?
Post by: Karlito525 on December 02, 2005, 10:53:00 AM
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yo i bought my 360 core on launch day 27th in line at 4am but now ive had it a couple weeks ive been having problems at 1st it would just freeze and i would just restart it all better but today it locked up nfs:mw and it wouldnt start back up just gave me the 1,3,and4 flashing red quadrants really why release something if it aint gona work? in the mean time i got all my paper work reciets ect and started browsin these forums and before i decide to call ms i try one more time and it works wether its a heat problem with gpu or ps beats me but the fact that the hardcore fans gotta deal with this bs is just that bs.
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Title: Defective Xbox 360 ?
Post by: JeffPinkston on December 02, 2005, 11:09:00 AM
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just gave me the 1,3,and4 flashing red quadrants
This indicates Hardware Failure. I would call MS and get a repair order started and send it in. It should only be out of your hands for 8 business days at most. Better to get it fixed now so you warranty doesn't expire. That brings up a new question:
How does getting it repaired effect the warranty? (ie If I get a new box not a repair job from MS, shoudn't that begin a new warranty period? Does a factory repair begin a new warranty period?) I wouldn't usually be worried, but given the cirsumstances . . .
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Title: Defective Xbox 360 ?
Post by: EdwardNigma on December 02, 2005, 07:31:00 PM
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oh man this SUCKS I am scared to get 360 now!.
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Title: Defective Xbox 360 ?
Post by: aprilkristen on December 02, 2005, 11:30:00 PM
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thats a joke, right
apple is childs play compared to Linux or MS
i hope MS fixes these bugs soon before too many people get pissed, i knew this would happen to the launch 360's so im waiting a while in the mean time i still got my xbox which seems to be doing better than the 360's
Dude...you are so lost...listen to the engineers and professionals who support Apple computers and only deal with Apple...MS is for the BIRDS. You have no idea what you're talking about. I trust Steve Jobs over Bill Gates any day. Bill Gates has released half working stuff for years and made all his money ripping everyone off with his BS. Steve Jobs is all about quality, not quantity. All these years Bill Gates has been selling MS as his, when all along he stole an idea that was originally Steve Jobs...yes, Gates made his Billions off of someone else's idea and hardwork...what a TOOL he is. What goes around comes around...check out NASDAQ....MS stock is going down the TOILET....Apple keeps going up and up and up. Less than a year ago Apple shares reached $80 a share, split to $40 a share. Their shares are already worth $72 again.
And by the way...since I bought an Apple computer I have never dealt with any problems...especially with any BUGS
MS
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Title: Defective Xbox 360 ?
Post by: OUTLAWuk on December 03, 2005, 05:25:00 AM
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What shal I do?
I got my 360 yesterday in the uk, and i was playing for about 6 hours with no probs, I swiched it off to get something to eat, when I finished and swiched it back on, all i got was sectors 1,3,4 flashing red. "oh fuck"
i switched it on and off about 3 or 4 times and booted up perfectly, duno why,
it only seems to do it if I switch it off when loading a game or somthing, or just press the power button on the console, has nerver done it when using the power off fuction on the controler,
but when it does happen all i do is turn it on and off a few times and it works, "strange"
also i never had any probs while it on and working,
does anyone now why? and do you think I should contact M/S, or will they give me a load of bull!
normaly i would just take it back to the shop i bought it from but theres a shortage in the uk aswell,,,
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Title: Defective Xbox 360 ?
Post by: magnusble on December 03, 2005, 01:45:00 PM
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Hi folks, just wanted to say that i've heard of no errors with the 360 here in norway so far
The only thing there is to say about 360 is that the menu's are a bit slow and doesn't act always exactly when i press the dpad...
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Title: Defective Xbox 360 ?
Post by: nznight13 on December 03, 2005, 02:46:00 PM
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Yeah... for some reason I get that too
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Title: Defective Xbox 360 ?
Post by: JeffPinkston on December 03, 2005, 06:30:00 PM
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doesn't act always exactly when i press the dpad...
I have read of multiple people having issues with either pressing left or right on the d-pad. Something about the ring not having enough room to move. check some of the other threads is that sounds similar.
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Title: Defective Xbox 360 ?
Post by: viperx26 on December 03, 2005, 11:59:00 PM
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i got mine 0n 360" ground zero launching". it was fun. I played it for hours in fact finished COD 2, and half of Q4. My problem starts today ,when i played NBA 2k6. It start freezing... played HALO 2, STILL FREEZE. Did call MS support, but was already closed. Wish me luck ...It suck really. It would be nice if they can give us xtra contrllr for all this MESS..
VIPER
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 04, 2005, 09:38:00 AM
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Well I had to call MS again since it's been over a week now and no box or no replacement console.
At least I never had to wait in the phone tho.. i got through Immediately.
They are shipping one overnight DHL.
I'll keep you posted.
jROC
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Title: Defective Xbox 360 ?
Post by: Karlito525 on December 04, 2005, 10:54:00 AM
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What shal I do?
I got my 360 yesterday in the uk, and i was playing for about 6 hours with no probs, I swiched it off to get something to eat, when I finished and swiched it back on, all i got was sectors 1,3,4 flashing red. "oh fuck"
i switched it on and off about 3 or 4 times and booted up perfectly, duno why,
it only seems to do it if I switch it off when loading a game or somthing, or just press the power button on the console, has nerver done it when using the power off fuction on the controler,
but when it does happen all i do is turn it on and off a few times and it works, "strange"
also i never had any probs while it on and working,
does anyone now why? and do you think I should contact M/S, or will they give me a load of bull!
normaly i would just take it back to the shop i bought it from but theres a shortage in the uk aswell,,,
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Title: Defective Xbox 360 ?
Post by: Karlito525 on December 04, 2005, 11:59:00 AM
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sorry for the misquote but for others that like more info, i seem to have alot more problems [3quad red lights flashing] when i have it in the vert position. mayby something like a loose heatsink causing it problems but when i keep it horizontal i can play turn it off play turn it off ect and no flashing red lights. either way i called ms and there sending me a box to ship it in but for any others that might have the same issue try flipping it horizontal.
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Title: Defective Xbox 360 ?
Post by: Lord-Icon on December 04, 2005, 04:45:00 PM
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Not had a chance to go through all the posts on here about the 360 running hot .
My advice (and sorry if it has been posted here) run the console on a hard surface ie a desk or a shelf , and NEVER on a carpet , alos have it Horizontal . That way you will get the most air flow through the system .
And as always NEVER change the position of the console with a disk in place .
Cheers
Icon
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Title: Defective Xbox 360 ?
Post by: ophious on December 04, 2005, 10:20:00 PM
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I hear a lot of complaining and I can understand all of your reasonings. I would like to be the good story though. I haven't had a problem at all with my 360. Yeah Call of Duty 2 has a piss server and mad lag but its working absolutely flawless. Thanks MS.
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Title: Defective Xbox 360 ?
Post by: blob100 on December 05, 2005, 02:23:00 AM
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Hello!
I bought both my kids Xbox 360...
BOTH machines have problems. One is constantly crashing, and the other not as often. It has caused huge disappointment here, and of course you cant exactly take it back for a replacement arghhhhhhhh...
THe games they crash on are Call of Duty, The condemned, and king kong. SO far no probs with Gun, although the graphics are rubbish I am told...hey ho...
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Title: Defective Xbox 360 ?
Post by: blackout78 on December 05, 2005, 09:21:00 AM
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I bought an Xbox 360 premium system at launch and it stopped working last week. I sent it back to MS and they sent me a new one out, it came today. Well, DHL dropped off my system about an hour ago. I let it warm up to room temperature for then plugged it in and turned it on only to get the same 3 red blinking lights. After another call to support, they're sending me another box and this time I have to send the system, hard drive, and power supply. I think it's crazy that I've had 2 different systems with the same problem and not a word from MS on what may be wrong. Oh well, all I can do now is sit and wait on another box to show up and go another week without my system.
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Title: Defective Xbox 360 ?
Post by: julesthejackal on December 05, 2005, 12:22:00 PM
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My XBOX 360 keeps freezing on me when ever I play Halo 1 on it. The level it keeps freezing on is "Assault on the control room". I thought at first that the Halo disc might be faulty but it plays fine on my regular xbox. It must be a bug in the xbox emulation program. I have played "Call of Duty" on it for hours and the game did not freeze up. Usually freeze ups are caused by the chip set on the motherboard overheating.
Another bug on the XBOX360 is when you play Halo on it, and it says that there is a update available via xbox-live.....DO NOT INSTALL THIS UPDATE! This will cause Halo to play only in the 4:3 format and not 16:9 format. The only way to get Halo back to the 16:9 format is to reformat the HardDrive via the system settings menu.
I hope M$ can fix these bugs or refund/exchange my system if these bugs are hardware related and not software. I just hope that Sony does not do the same kind of abortion launch that MS did when the PlayStation 3 is launched in 2006.
BTW did anyone else see the awesome trailer for KILLZONE for the PS3........Wicked Sick!!!!
Jules
My XBOX 360 keeps freezing on me when ever I play Halo 1 on it. The level it keeps freezing on is "Assault on the control room". I thought at first that the Halo disc might be faulty but it plays fine on my regular xbox. It must be a bug in the xbox emulation program. I have played "Call of Duty" on it for hours and the game did not freeze up. Usually freeze ups are caused by the chip set on the motherboard overheating.
Another bug on the XBOX360 is when you play Halo on it, and it says that there is a update available via xbox-live.....DO NOT INSTALL THIS UPDATE! This will cause Halo to play only in the 4:3 format and not 16:9 format. The only way to get Halo back to the 16:9 format is to reformat the HardDrive via the system settings menu.
I hope M$ can fix these bugs or refund/exchange my system if these bugs are hardware related and not software. I just hope that Sony does not do the same kind of abortion launch that MS did when the PlayStation 3 is launched in 2006.
BTW did anyone else see the awesome trailer for KILLZONE for the PS3........Wicked Sick!!!!
Jules
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Title: Defective Xbox 360 ?
Post by: XBOXIZGOOD on December 06, 2005, 02:05:00 AM
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I got my system at Wal-Mart on the 22nd, and it has been FLAWLESS so far. I've logged maybe 30-40 hours on it, most of that is 4-6 hours at a time. My unit is sitting horizontally, even though this blog http://www-x-box-360.blogspot.com/2005/07/designing-look-of-xbox-360.html says to have it vertical for best ariflow, but vertical WILL kill your DVD drive sooner.
Also of note, is that I have found out that there are TWO versions of the power brick out there. One is a light gray, and one is a dark gray or black PSU. Over at TXB.com, it seems that most of the consoles that are having problems are the ones with the darker PSUs. I created a thread about the 05/06 date code that was used for the original XBOX, and found that more units that had serial numbers that ended in 05 seemed to be more defective. The 05 systems seemed have included the dark PSU as well.
I got my system at Wal-Mart on the 22nd, and it has been FLAWLESS so far. I've logged maybe 30-40 hours on it, most of that is 4-6 hours at a time. My unit is sitting horizontally, even though this blog http://www-x-box-360.blogspot.com/2005/07/designing-look-of-xbox-360.html says to have it vertical for best ariflow, but vertical WILL kill your DVD drive sooner.
Also of note, is that I have found out that there are TWO versions of the power brick out there. One is a light gray, and one is a dark gray or black PSU. Over at TXB.com, it seems that most of the consoles that are having problems are the ones with the darker PSUs. I created a thread about the 05/06 date code that was used for the original XBOX, and found that more units that had serial numbers that ended in 05 seemed to be more defective. The 05 systems seemed have included the dark PSU as well.
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Title: Defective Xbox 360 ?
Post by: nadirsama on December 06, 2005, 04:03:00 AM
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If you read my post, you would know I said the same kernel. Yes, both Apple OS and Linux are Unix based kernels. I never once stated that Apple OS is Linux, now did I?
You said
However that's wrong, WRONG XD
They dont use the same kernel, linux != unix. GNU Not Unix etc etc.
That's my point.
I'm not a Mac fanboy. I just hate how people bash Apple when they don't know anything about them. Professionals use what works, yes. I'm sure both Windows and Apple OS (Currently OSX) can run all of the latest and greatest professional software, as they are both computers, but the Apple computer is the choice of most professionals because of the stability Apple is known for. As I'm sure you know, Apple computers use all Apple selected parts. That accounts for the reason they're expensive, but it also accounts for the reason they work near perfectly. All of the hardware is designed to work together, so you don't have driver issues like you do with Windows. Being a recording engineer myself, I know this quite well. Also, since it's based on the Unix system, it's MUCH more stable than Windows.
Thats because they provide the hardware too, yeah sure its easy to make an OS run a specific set of hardware, just like sun do. But it also means its more difficult for other companies to develop hardware for them. They are worse than MS in that respect, they have more controll over their users. Just wait till mac release x86 versions, and we'll see how well they run on custom pc's. OS's like BSD and linux, work on all sorts of hardware configurations, and can be configured to be stable as hell. Open Source Openating systems have something going for them, anything else is unproductive imo.
Also it's funny cause PS 3 's cell processor is PPC based, and likely to be the last widely avilable PPC processor. Shouldn't you be waiting for that
You can reply with all of your 'asshat' and 'dickwad' remarks, but they only show your intelligence, and make people lose any respect that had for you to begin with.
Cheers.
tbh, I wouldnt expect any respect from anyone, considering I only signed up to flame you out of boredom.
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Title: Defective Xbox 360 ?
Post by: fossumar on December 06, 2005, 12:40:00 PM
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For those of you lucky enough not to have this problem I found a video of the system freezing, and posted it at http://www.xboxoverheating.com.
For those of you with the problem, I'm trying to collect stories over there, just in case the MS decides to do something about it, or if the Chicago lawsuit goes through.
Seriously, you shouldn't have to dangle your new game system from the window to keep it running.
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Title: Defective Xbox 360 ?
Post by: d13w93 on December 06, 2005, 01:00:00 PM
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I bought my Xbox 360 from my local GAME in the UK on launch day, didn't have to queue or anything so must've got lucky, or so I thought.
I noticed on the second level of PDZ that there were some small random lines appearing across the screen which slowly got worse as play went on. For some reason it does this on PDZ and tiger woods worst but is okay with PGR3.
Anyway I rang MS customer service on Friday evening and couldn't get through till Sunday morning! They sent a box round to pick the console up today which gave instructions on how to seal it up along with a number that you have to phone yourself to arrange for them to pick it back up and take to MS.
They said that once they get the console they'll send a new one out in the same box. They claimed the turnaround would be 72hrs but there's no chance of that happening. My first week of 360 ownership and I've used it twice!
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Title: Defective Xbox 360 ?
Post by: magnet360 on December 06, 2005, 08:07:00 PM
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Hey guys, I've had my 360 since launch day (22) and no problems until today. I got the first 3 red light ring of death. I call 1-800-4my-xbox, and the lady on the other end said right away if that happens you have to send it in for repair. She took all my info and is sending a package to send the system back. I asked her nicely if they are going to do something about taking away my xbox360 since I had to wait outside and what not. So they gave me my choice of game to pick out of PDZ, PGR, or Kameo for my hassle.
The only thing is now my system is working kinda sorta. The only game that doesn't load is a demo of NFSMW. I swear this is why my 360 is crashing. I left it on all night to finish downloading the demo off of LIVE. So when I woke up in the morning it would be done ( I thought the 360 had an auto off after 6 hours) it never turned off, it was pretty warm, and the machine was on but there was no picture on the tv. So what would you guys do send the syetm back and be with out it for a week? or just hope it lasts for a bit?
Oh yea and to everyone who is glad they waited, thats B.S! If you guys only knew what you were missing
you would not be saying that. I fell sorry for everyone of you who doesn't have one.
(aside from the problems I still love this 360)
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Title: Defective Xbox 360 ?
Post by: d13w93 on December 07, 2005, 03:46:00 AM
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I'd send it back, you didn't pay all that money for something that's not 100%. It's cool that they said they'd give you a game for your trouble. They didn't do that in the UK for me!
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Title: Defective Xbox 360 ?
Post by: Korihor45 on December 07, 2005, 02:05:00 PM
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Well, I hate to say this, but there is something really really wrong going on with the 360. My unit is being returned to me tomorrow (was supposed to be today) but DHL told me they never received the unit. When I asked why, they said because my package was one of 1600 shipping out from the repair facility that day and it didn't make it on the awaiting trucks.
Isolated incidents are one thing, but 1600 of anything is a big number for one days worth of repaired units. I am really hoping that they have a fix for my problem (3 blinking red lights) and they didn't just slap a bandaid on it and send it back...
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Title: Defective Xbox 360 ?
Post by: Dr Dynamo on December 07, 2005, 08:35:00 PM
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My console has crashed numerous times whilst playing PDZ though only occasionally with PGR3. Some say that this problem may be due to the bulky power supply overheating, so I suspended it above the floor as suggested and put it beside an air con for maximum air flow - and yet the problem persists as ever. The power supply feels cool as a cucumber when the crashes occur so it's not likely to be an issue with overheating.
I noticed that these crashes occur only during gameplay when the console's having to process harder, so it must be down to a fault within the console itself. Suffice to say I'm thoroughly annoyed after having looked so forward to next generation gaming, only to have things go wrong already.
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Title: Defective Xbox 360 ?
Post by: shawk75 on December 08, 2005, 11:16:00 AM
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On the night of November 25th I received a 360 as an early birthday present.
I had fun playing with it that night.
The next morning I went to turn it on and got the 3 flashing red lights.
Called support and after unplugging and plugging everything back in, was told that it had to be sent back and that they would send us a box via overnight shipping (lie #1), but that they didn't know when I would get it back.
On Tuesday (Nov 29), called support - where's the box? Their response was that it wasn't shipped. They were going to send it out and we should have it by Thurs. (lie #2)
On Thursday (Dec 1), called support - where's the box? It wasn't sent overnight, it was sent by standard mail, we should have it by Monday. (lie #3)
On Tuesday (Dec 6), called support - where's the box? I GUARANTEE it will be their tomorrow. (lie #4)
On Wednesday(Dec 7), called support - where's the box? The call was sent to MS, they didn't have access to it anymore. They admitted having problems with other Canadians. They opened a new call and we should receive the box next week.
Today - it's being brought back to the store. They can't even ship me an empty box! I can't trust them to send me a 360.
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Title: Defective Xbox 360 ?
Post by: Master_D on December 08, 2005, 11:19:00 AM
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I can't beleive how lucky you guys are. When i got my 360 the dvd drive was broken. It made a really load noice when you put a disc in and wouldn't read it. We called xbox support 2 weeks ago and haven't received the box yet. I called them today and the guy told me that the box hasn't been sent out to me yet. HASN'T BEEN SENT OUT TO ME YET!!!!! After 2 whole weeks. He said it is going to be sent out tomorrow and that i should call to make sure. But it hasn't been sent out for 2 whole weeks. Thats bull. I'm going to call tomorrow and if they haven't sent it out yet i'm going to flip out over the phone and i'll try getting them to send me a brand new xbox right away. I'M SOO PISSED!
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Title: Defective Xbox 360 ?
Post by: JeffPinkston on December 08, 2005, 11:38:00 AM
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Today - it's being brought back to the store. They can't even ship me an empty box! I can't trust them to send me a 360.
I unfortunately had the same problem receiveing my shipping box and it took about a week to get it. After that, though, I do have to say the rest of the process went flawlessly - actually better than expected. After sending the system out on a Wednesday, I had a new one at my door on Monday. I do not think that they are actually repairing any of them, but only replacing them. They are just claiming to be possibly repairing them so people send theirs in and don't argue to just receive a new one before sending in the old. And unfortunately, I do not think you will have luck returning a defective unit to a retail store. I was told by Hastings Music that MS contractually forbids retailers from accepting defective returns and that the customer must go through MS. This does, is times on low supply, ensure that you get a replacement ASAP.
I know it is frustrating but I would stick with going through MS if you do want to guarantee having a working 360 any time soon. Once I received mine it runs like a champ and I am extremely impressed and happy.
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 08, 2005, 03:51:00 PM
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On the night of November 25th I received a 360 as an early birthday present.
I had fun playing with it that night.
The next morning I went to turn it on and got the 3 flashing red lights.
Called support and after unplugging and plugging everything back in, was told that it had to be sent back and that they would send us a box via overnight shipping (lie #1), but that they didn't know when I would get it back.
On Tuesday (Nov 29), called support - where's the box? Their response was that it wasn't shipped. They were going to send it out and we should have it by Thurs. (lie #2)
On Thursday (Dec 1), called support - where's the box? It wasn't sent overnight, it was sent by standard mail, we should have it by Monday. (lie #3)
On Tuesday (Dec 6), called support - where's the box? I GUARANTEE it will be their tomorrow. (lie #4)
On Wednesday(Dec 7), called support - where's the box? The call was sent to MS, they didn't have access to it anymore. They admitted having problems with other Canadians. They opened a new call and we should receive the box next week.
Today - it's being brought back to the store. They can't even ship me an empty box! I can't trust them to send me a 360.
Me too dude.. still waiting.. i've called them three times now..and their DHL overnight is now going on about 4 days.... if I have to call again i'll be sure that i'm getting a premium bundle to replace this core console.. i'm getting a little pissed.. MS How hard is it to send a friggin box ?? Maybe I could drive there faster and exchange it.
jROC
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Title: Defective Xbox 360 ?
Post by: magnet360 on December 08, 2005, 05:06:00 PM
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Just for comparison sake you guys with problems mind writing down your manufacture date.
My POSBOX 360 was built on 10/20/2005 (maybe it was just a bad day in the factory.).
Also when I got my machine home on the 22nd I noticed the package had a dented corner ( perhaps it was droped.)
My machine doens't turn on at all anymore as soon as you power up its flashing the 3 led's, but today the first led was flashing in a differnt sequence.
Damn I miss my COD 2!
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Title: Defective Xbox 360 ?
Post by: shawk75 on December 08, 2005, 05:34:00 PM
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My manufacture date was Sept 19th.
We brought the box back. They told us that MS told them not to accept them back - to make them go through MS. I'm thankful they let us return it.
I don't know if the border is holding things up or what, but I think Canadians are getting screwed!
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Title: Defective Xbox 360 ?
Post by: magnet360 on December 09, 2005, 12:29:00 AM
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Ok so with all these problems what is the main cause? The electronics? or the Firmware/os?
What is the total of f'ed up machines? If they can't even keep up shipping out new units to all the ppl.
Crazy
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Title: Defective Xbox 360 ?
Post by: groupie2006 on December 09, 2005, 05:22:00 AM
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Well im new to a thread and a site Ive never seen before. But Ive had my 360 since day one. with play time of 1 to 3 hrs per week. Just got a hhd yesterday and it freezes when I try to view pictures. This is a core system with manufacture date 9/22. Do you think my hdd is having early signs of problems or early sys problems. Also has anyone really felt the heat from the back of the console. I just cant believe it. I work on servers for IBM that put out less heat. And inside info for the geeks. From who Ive talked to and what Ive seen The IBM processor issue for the 360 has a 1 out of 55 failure rate over the 1 out of 10 fan failure and 1 out of 6 HDD issue. I guess im gonna call the help desk or do you think i should try a new hdd. Thanks for any info. Also the game ive been playing in NFS and not one issue except for a crappy plot.
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Title: Defective Xbox 360 ?
Post by: buffburger on December 09, 2005, 09:43:00 AM
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2 weeks and still no box to ship my xbox 360 i'm in canada too so ill beleive when i see it!I
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Title: Defective Xbox 360 ?
Post by: d13w93 on December 09, 2005, 02:42:00 PM
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The UK replacement service seems to be fairly efficient. I Called in my faulty xbox on Sunday morning, received my shipping box on Tuesday, sent off my shipping box on Wednesday and received my new console today (Friday). So overall I'm very happy with it, it's working 100% at the moment so fingers crossed!
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 11, 2005, 08:48:00 AM
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2 weeks and still no box to ship my xbox 360 i'm in canada too so ill beleive when i see it!I
Same here dude... more than 2 weeks now.. no box.. no nothing.
I'd better be getting something FREE.
jROC
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Title: Defective Xbox 360 ?
Post by: Burna365 on December 11, 2005, 09:04:00 PM
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I am in Miami,fl I did the whole stay up and get mine first thing at midnight enjoyed my new 360 since launch!!! Then 2 days ago it froze once sooooooo kept playing a while then boom! constant freezing can't play a game at all so i hurried it back gamestop to my surprise he had a canceled reserve in today and i got it!! Thats where this gets ugly I opened the puppy connected it and I was like WTF!! 3 red rings when i cut it on!! Knowing that i am screwed on gettin another from GS i called 1800myxbox he scheduled a over night package for me to put the Box in and he "says" will only take 3 days I dont believe this is happening to me.
If anyone has info on tha class action suit i mean (Real info) post it.
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Title: Defective Xbox 360 ?
Post by: Dynamodux on December 12, 2005, 03:45:00 AM
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i have had error 74 already only rtime is when i turn it on after its not been used (cold) and the bottom right red light flashes
any1 know wht fault it is classed as?
touch wood i havent had any other probsd you guys have had no freezes or anythin!
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Title: Defective Xbox 360 ?
Post by: Chicken_Chaser on December 12, 2005, 05:21:00 AM
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All this hardware failure can't be good Don't think i'll be getting one any time soon, Ps3 all the way.
Also, with the Hardware Failure, it that because of shipping, maybe? like, it could've gotten knocked around a bit? I dunno, i feel sorry for those who encountered fatal errors. Fix it M$
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Title: Defective Xbox 360 ?
Post by: lordvoldemort_uk on December 12, 2005, 08:48:00 AM
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Purchased a 360 at launch in the UK and have had nothing but problems with it since Friday.
When playing PGR (and this title alone) it intermittently crashes with region disc problems. What is worrying is that Kameo works fine for hours on end, but PGR crashes repeatedly.
Tried another friends copy that works fine on his machine and again the same problem.
MS have asked me to remove the drive, ensure the time and date are correct when launching a game and I have been told their are problems with EA games if date and time are not set correctly. Also been told to let it sit for 1/2 hour between games so the cache can be fully restored????
Waiting for a phone call to have it replaced.
Not a good start... here I am now seriously waiting for the Revolution....
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Title: Defective Xbox 360 ?
Post by: d13w93 on December 14, 2005, 11:13:00 AM
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Hey lordvoldemort, I had my 360 replaced in the UK too. It only took 5 days once they said they'd sent out the shipping box. However they have never called me back despite saying they would on 6 occassions. Don't wait for MS customer service, I ended up calling and refusing to hang up until I spoke to a service technician, so the lady went away and got someone rather than taking my details again. I'd recommend doing this to get the ball rolling. Just my 2 cents.
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Title: Defective Xbox 360 ?
Post by: BecomethemonsteR on December 14, 2005, 04:42:00 PM
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Holy shit! These 360's are garbage. This is ridiculous, I had one on a pre-order list waiting to be filled, I called and cancelled it about ten minutes ago. This piece of over-hyped shit isn't worth squat. Think I'll go buy a PS2, I'll have less trouble.
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Title: Defective Xbox 360 ?
Post by: 360=trash on December 14, 2005, 05:12:00 PM
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I was at best buy one day and i was going to check out the 360 display. now i hate xbox playstation is my thing i just wanted to check it out. as i was walking up to it an employee was pulling it out of the case. i asked what are you doing. he showed me the madden 2006 game that was inside and it had pieces broken off of it and scratched completely up. then he said it was the third one. the first one froze they thought it was nothin.tryed agin froze. they kept trying and would not stop. they switched. this did the same thing. then after the third one they gave up. now there is now 360 to play. i knew something like this would happen because they wanted to get it in stores before christmas to get money. and they didnt have any time to fix the problems before launch. ps3 is smart and are taking there time so this wont happen to them. they say they may even have to move it back to september instead of march.
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Title: Defective Xbox 360 ?
Post by: XBOXIZGOOD on December 14, 2005, 09:38:00 PM
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I almost called MS today for a shipping box. My 360 has been working flawlessly so far, but the past two days it seems as if the DVD drive is making a few random, odd noises here and there. It almost sounds like the lens is "raising up" while the game is playing(Madden). I haven't experienced ANY freezes, slowdowns, lockups...nothing, but I'm worried that this sound could be trouble down the road. My XBOX has a Hitachi LG drive in it, just like the 360 does, and it makes the same sounds but works fine too. I wonder if this is just a characteristic sound of the drive, and maybe my unit is fine??
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Title: Defective Xbox 360 ?
Post by: HoStick3r on December 14, 2005, 11:30:00 PM
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I bought my Xbox 360 from my local GAME in the UK on launch day, didn't have to queue or anything so must've got lucky, or so I thought.
I noticed on the second level of PDZ that there were some small random lines appearing across the screen which slowly got worse as play went on. For some reason it does this on PDZ and tiger woods worst but is okay with PGR3.
Anyway I rang MS customer service on Friday evening and couldn't get through till Sunday morning! They sent a box round to pick the console up today which gave instructions on how to seal it up along with a number that you have to phone yourself to arrange for them to pick it back up and take to MS.
They said that once they get the console they'll send a new one out in the same box. They claimed the turnaround would be 72hrs but there's no chance of that happening. My first week of 360 ownership and I've used it twice!
Thats my problem too. It seems that once my xbox heats up to operating temps the gpu overheats and i start getting artifacts. Its most noticible in PD0 but Kong and Need for Speed has the glitches. I have the x360 in a well vented area and the ps is on a milk crate so airflow isnt the problem. Hopefully MS sends me a new unit and not a "fixed" one.
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Title: Defective Xbox 360 ?
Post by: Kurva on December 15, 2005, 05:02:00 AM
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Hey Guys!!
I just bumped into something interesting. Im new to this board, but i registered just to tell you this. I havent read the whole thread (20 pages is a lot (IMG:style_emoticons/default/tongue.gif) )
But according to a guy from the Gamespot forum he found a solution to the "3 red lights of death"
This is the story:
Another member of Gamespot, howoldareyou, has discovered another solution to the 360 freezing that he claims solved the "three red lights of death problem" for him.
Here is his post:
Helllo all, like many other unfortunate individuals who fell victim to the 3 redlights of terror I decided to do some deduction problem solving. My system flashed the 3 redlights while playing "Call of Duty" and refused to turn on for days afterwards. i did everything M.$ suggested (dissconnect everything and reconnect). It wasn't until I realized that maybe it's the source of power that is the problem (Follow me). If you are plugging your Xbox360 into a cheap surge protector or general plug strip you might want to plug your xbox into a very good quality protecctor or plug it in the wall. I plugged mine into the wall and VOILA it works flawlessy......plug it back into the power strip and it works for about 10 minutes...plug it back into the wall and VOILA it works perfect again. It's been running solid for 14 hours straight and no problems have occured in the past few days since it's been plugged into the wall
I think the power brick is overly sensitive to Good CLEAN power. A cheap protector or plug strip might not be providing the proper flow of power to the unit. Anyway, when I plug it into the strip, the xbox will start to do the 3 redlights (except the upper right one) which indicates a hardware failure. I'm troubled to think that the many people who returned their unit, only to get a new one that does the same thing, when the real problem is where they are plugging in their unit./ ANYWAY, it works for me...hope it works for you. provide feedback and let us know."
SOURCE!!!
And looking to the replies of some people it really seems to work.
Hope it will work for you too!
Good luck!
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 15, 2005, 02:53:00 PM
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For all of you that think you can fix these errors... why bother..
It's clearly defective..send it back.
For me it's been over 3 weeks now.. and I'm starting to think MS is a bunch of morons.. sure you get thru on the phones quickly.. but I have yet to receive anything from them in 3 weeks. Seems like they just have monkeys answering the phone who can't do anything for you but data entry.
Anyways.. Today I learned that Futureshop has a new shipment tomorrow morning.
After hearing NO NO NO you can't have a new console from Futureshop this morning, I decided to call Futureshop's head office.
They in turn called my nearest Futureshop (the same one i just came from) and spoke with the store manager while I waited on the phone.
Futureshop has now guaranteed me that there will be a new console waiting for me tomorrow morning.. and I don't have to stand in line with the rest of the morons.
So we'll see.. this X360 nightmare might finally come to an end, and maybe I can start playing some serious PGR3 and NFS Most Wanted.
jROC
This post has been edited by jROC99: Dec 15 2005, 10:55 PM
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Title: Defective Xbox 360 ?
Post by: rescuer999 on December 15, 2005, 03:33:00 PM
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Mine crashed on 28 Nov...the dreaded three red lights. I've gone through 4 different work orders...each supervisor after the next claiming that the previous one had made an error and they were going to fix the problem.
Anyone had any luck getting past a supervisor? It cant be done. Its the end of the road. They never heard of Bill or Steve....they are gods unto their own little hell.
Finally last Monday I give up on the run around so try other methods of contact. You get nowere in the states...there is an xbox360 stone wall thrown up at every entry.
In canada it isnt quite so hard to talk to a human. After three days of pestering I had a nice operator supervisor to leave a message with Customer Relations and low and behold....they contacted me.
A nice enough guy so far...he has sent emails to his contacts in the states and says that if he hears nothing by tomorrow morning he is going to call his contact on the phone.
By the way...I tried the wall plug trick and within a couple of minutes the three red lights were back on. I've also tried the console and the power supply in different configurations at Future shop with one of their machines and no go there either.
I suspect that the parinoid amoung us are correct. The failure rate in this machine is way more than 1% as MS keeps saying. I have talked to the local future shop and they have had 7 out of the original 48 sold returned. How many are still trying to get their machine fixed through MS and havent returned them to future shop? How many are still under trees unopen and ready to disappoint.
I'll keep you posted and let you know if the customer support in canada has any luck. If so...I'll post his telephone number and extention for all.
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 15, 2005, 04:08:00 PM
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"I suspect that the parinoid amoung us are correct. The failure rate in this machine is way more than 1% as MS keeps saying. I have talked to the local future shop and they have had 7 out of the original 48 sold returned. How many are still trying to get their machine fixed through MS and havent returned them to future shop? How many are still under trees unopen and ready to disappoint."
A very good point that you bring up there..Some people may not have even opened them yet.
Some people that initially had no problems are now reporting problems.
I'd say the defect rate is indeed higher than the 1%..
Maybe that 1% is the initial first power on rate.
The thing you have to remember is statistics can be and usually are manipulated to give the public what they want to hear.
I'd hate to see that poor little kid crying on Christmas morning when his xbox 360 fails.
And trust me .. it's gona happen.
jROC
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Title: Defective Xbox 360 ?
Post by: Brice on December 15, 2005, 05:13:00 PM
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Welp I can officially say my xbox 360 is defective. Got mine on launch night here in new york at ebgames.
It all started when I set it up and all I got was a black screen. No red lights, no error messages just a black screen. I checked and made sure everything was connect right and double checked and realize something could be wrong. So I turned it off and on again and still got a black screen. I thought I had to program my controller first to recognize it but, I still got the black screen. I tried it once again and BAM xbox 360 logo came on. I also got three red flashing red lights as well..once after bringing it over to a friends and 3 other times just on it's own. But strangely got no error messages just black screen. I believe they were ports 1,3,4. Once I even got a port 2 red flashing light with a E74. So basically I have to start it up to a black screen and shut it off and turn it back on atleast twice a day(sometime 4X's) to get it to the xbox 360 logo. I have had no freeze ups no heating issues. I played online for like 12 hours one night and 10 the other with no problems. I don't use the HDD since I have a MU. So I finally broke down and called xbox customer support and they sent me a box to ship it out and I sent it out yesterday and forgot one thing...MY perfect dark zero game is still in the dam dvd player. I called them today and told them and said I SHOULD get it back. My question is has anyone left there game in the xbox 360 and sent it out to repair and got there game back??? Probably the most boneheaded thing I could have done. I will reply back here and let you guys know how everything went and If I get my game back or if my xbox 360 is fixed.
Sorry for the long post. But I am one of the unfortunate one out of thousands of people.
Thank you and xbox-scene rules!
:EDIT:
Sorry to hear about your situation jROC99. Don't know why your having such problems. I wish you luck and hope it's resolved soon.
This post has been edited by Brice: Dec 16 2005, 01:18 AM
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Title: Defective Xbox 360 ?
Post by: cxupid4l1fe on December 15, 2005, 05:28:00 PM
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Hey guys i am having the similar problems, games are crashing especially my call of duty 2, i believe the the spinner scratched up my cd, it starts acting up when i put a dvd movie in it, three red lights begin flashing. I called tech support, the person at the other line didnt even ask me any technical questions, didnt even try to help me fix it, told me to send it in whiich i will do soon. this is ridiculous i spent almost 500 dollars on this piece of s%# and its already acting up, my business is going to sony, i will return my crap, i recommend you all do the same.
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Title: Defective Xbox 360 ?
Post by: rescuer999 on December 15, 2005, 10:27:00 PM
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I got a replacement for my 360. Called futureshop and told manager what was going on with trying to just get an empty box. A stroke of luck .... they delivered the second shipment of 360's tonight. I came in and they exchanged for me. I had to sneak it out so no one would know they were giving me special treatment. Thank god at least the people in futureshop were understanding. The fact that I spend thousands of dollars a year and know all the managers by first name might have helped.
I'm not going to let the people at support know what happened. I'm going to wait and see how long these dim wits at MS take to get my empty box back.
Check with your retailer. Find out when they expect the next shipment and take it back. Yes....more waiting and more hassle but at least you have a chance to get a box....if you wait for MS it will be next year before you see your machine.
Short MS if you buy stocks. The quarterly report will be issued the first week of Febuary. Short the stock and watch it fall. It's already down from 28.25 a share to 26.82 a share since the 360 release. Some have figured out there is a problem....most havent. When it hits 24.50 again its time to buy.
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Title: Defective Xbox 360 ?
Post by: disarm7 on December 16, 2005, 12:55:00 AM
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I also had my x360 saying "please place disc in xbox 360" every once in a while when trying to play PD0 and the Bonus disc. Since launch I hadn't had too much time to play because of finals and I finished yesterday. I was so freakin happy to finally be able to have time to play and then my 360 got the freakin 3 red lights of death right as i sat down to play. I was so freakin pissed at MS. They're gonna ship out a box and have me send mine in. Still though its freakin annoyin... I even asked if they were going to compensate for this bs happening before even 3 weeks of buying the thing and they said "well sir we are paying for the shipping and as of now we do not have anything planned but you can call back later and see if we're offering anything". Never again will I camp out the entire night to receive defective crap. Maybe I should get a psp instead and wait for the ps3... damn you MS!
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 16, 2005, 10:30:00 AM
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Well I also went to Futureshop today to get my replacement console.
Before they would give it to me they wanted proof that the old one was defective. So they plugged it into one of their lcd tv's and put in some kind of Xbox Demo disc.
They played the game for about 5 minutes..then crash... so the problem is verified.
So I get the new console home.. plug it in.. Wow it works.
While I was at futureshop I decided to pick up PGR3. Guess what .. I put the game in and i get "To play this disc, put it in an Xbox 360 Console"
NFS Most Wanted and PDZ load fine.
WTF IS GOING ON WITH THIS GARBAGE.
Has anyone else had these discs errors???
jROC
This post has been edited by jROC99: Dec 16 2005, 06:31 PM
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Title: Defective Xbox 360 ?
Post by: rescuer999 on December 16, 2005, 05:14:00 PM
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So I got my 360 from future shop last night but I'm not telling MS. I want an empty box so when this new one crashes I'll have one on hand.
I called my contact at MS canada customer relations to see if they had had any luck getting the empty box sent up. Of course he hadnt. He talked to a supervisor in the states and was told they were working on my problem. My response was "So you got the same stone wall I got."
Claude doesnt seem to have any real indicators that there is a problem with canadian xbox shipments. So here we go.
1-877-568-2495 is the toll free number for MS canada.
Go through the menu and when asked enter the five digit extention number 38939.
Here is your chance Canada. Tell Claude about your problem and he will personnally work on it. Give Claude your information. He seems well intended but I think he needs to know the extent of the problem. Canadians rise up and inform Claude of your displeasure.
If nothing else at least you have a canadian contact and dont have to deal with these idiots at xbox in the states.
Good luck to all. I'll keep peeking cause I want to be informed when this one crashes.
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Title: Defective Xbox 360 ?
Post by: magnet360 on December 17, 2005, 07:31:00 PM
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Well its been over 2 weeks and i've got no empty box, no free game... But there is some good news. I was at Walmart the other day and they had a new shippment. I mangaed to exchange my Dead 360 for a brand new one. They even let me exchange my harddrive off the old one. I was so temped to put that new one on ebay. But I couldn't resist opening it and playing it. Damn the 360 rocks! I think this little 2 week break from it has made my love for even stronger. It was almost surreal as to opening another brand new 360 and now I have 2 xbox stickers!
So far this one is working flawlessly, but i'm also currious as to see when my mystery box will show up.
It would be nice if they were sending me a new one still ( thats what they said on the phone the first time ).
Also doesn't MS have the best music you've ever heard while waiting on the phone? Got to give them credit for that. Today I was bored and callde there just to see what was playing. ( yea maybe i'm crazy)
Anyways good luck guys and see you on LIVE.
MAGNET360 <--- thats my gamertag add me.
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Title: Defective Xbox 360 ?
Post by: Dr Dynamo on December 18, 2005, 07:57:00 PM
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My 360 problems have reached a new critical level; the console crashes whenever I'm about to start a race in PGR3 or a match in PDZ, accompanied by an awful sound and a pattern of jumbled colours sprawled across the TV screen. This even happens while I'm casually browsing through the dashboard options, so the console has now been rendered completely unusable.
The launch of the 360 will go down in history as a farce. These units haven't undergone testing so much as being stomped on and booted off the assembly line, and it's becoming increasingly obvious that these hardware failures are far more common than MS would ever have the nobility to admit.
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Title: Defective Xbox 360 ?
Post by: ze_olc on December 18, 2005, 11:40:00 PM
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why are people whining about defective consoles in vast majority members who registered from end of nov. to begin of dec. 2005? smells a bit like c.....
whatever. ntsc-jp here, no problem at all, playing various games for couple of hours. havent heard nor seen anyone with a defective console around here.
This post has been edited by ze_olc: Dec 19 2005, 07:41 AM
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Title: Defective Xbox 360 ?
Post by: dkkev on December 19, 2005, 05:26:00 AM
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crap or not.. can only speak for myself
mines not working either..
got a 360 4 days ago and on day 2 it started freezing up in games - after just 5 mins of gameplay.. (tops!). then i had a E71 error message... and now im getting a E79 error message.. (these two after upgrading dashboard with Xbox Live)...
i cant boot it at all.. i just get red flash in lower right quadrant..
wrote customer support since theres no support phone here accepting calls from cell-phones (fucked up dodgy imo!)... and the reply i got was
"theres a hardware problem with my xbox 360... i should try and reboot my console to see if this fixes the problem"
i mean.. WTF??? since when does reboots FIX a HARDWARE PROBLEM?!!! oh my gawd... where do they find these people??
i just called the shop and they agreed to swap my 360 console with a 360 core console - .. just the console
uhm... the core and the 360 is the exact same - bar all the extras u get when u buy the more expensive 360.. right?
i mean - the consoles themselves are 100% identical rite?
This post has been edited by dkkev: Dec 19 2005, 01:28 PM
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Title: Defective Xbox 360 ?
Post by: stazi on December 19, 2005, 06:21:00 AM
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why are people whining about defective consoles in vast majority members who registered from end of nov. to begin of dec. 2005? smells a bit like c.....
whatever. ntsc-jp here, no problem at all, playing various games for couple of hours. havent heard nor seen anyone with a defective console around here.
Because maybe they had no need to register prior to the occurrence of the problems?
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 19, 2005, 06:37:00 AM
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dkkev,
Well in response to your post... I've had 2 of each version.. To me the core consoles and premium consoles seem identical.
Except of course the $200 of extras that you get for only $100 with the premium bundle. The two differences in appearance is the HD with the premium bundle.. and also the dvdrom faceplate is silver on the premium and white on the core.
As far as I know the consoles have the exact same technical specs and I did not see any performance differences... other than all the stupid errors that everyone is getting (IMG:style_emoticons/default/smile.gif)))
Seems that the premium bundles are just as error ridden.
jROC
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Title: Defective Xbox 360 ?
Post by: ze_olc on December 19, 2005, 06:44:00 AM
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weird...
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Title: Defective Xbox 360 ?
Post by: krims0n on December 19, 2005, 08:46:00 AM
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My premium is overheating (stalls, on any game).
If I blow a fan across the back it only stalls once in a blue moon. Without the fan it will crash after about 30 minutes if vertical or about 1-2 hours if horizontal. This is with the unit in the middle of the room, well ventilated, cold Canadian ambient temp's, and propped up off the floor. The Power supply is on a table, well ventilated and plugged directly into the wall.
I also get the "Please place this disk in a xbox 360 to play" on PGR3 after it overheats. I only seem to get this error on this game, but the DVD is not scratched at all.
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 19, 2005, 11:34:00 AM
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My premium is overheating (stalls, on any game).
If I blow a fan across the back it only stalls once in a blue moon. Without the fan it will crash after about 30 minutes if vertical or about 1-2 hours if horizontal. This is with the unit in the middle of the room, well ventilated, cold Canadian ambient temp's, and propped up off the floor. The Power supply is on a table, well ventilated and plugged directly into the wall.
I also get the "Please place this disk in a xbox 360 to play" on PGR3 after it overheats. I only seem to get this error on this game, but the DVD is not scratched at all.
Yeah my premium bundle has the "Please place this disc in an Xbox 360" all the time.
But it's not limited to just PGR3.. it does it with all games.
However.. it only seemed to start doing that the first time I played Project Gotham.
After that every single disc does it now.
It boots the games maybe 1 in 5 tries.
When it does boot the game tho it runs beautifully.. no crashes or hang ups.
Your console sounds like it's having several problems... my first one would crash on any game that you tried to play then I got this replacement one and now this one seems to have problems booting the games.. I'm so pissed... Honestly what is the chance of 2 defective consoles back to back??
I call bullshit on MS's 1% defect report. Considering 2 out of the 4 I had were bad. That's 50%
jROC
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Title: Defective Xbox 360 ?
Post by: dkkev on December 20, 2005, 07:21:00 AM
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crap or not.. can only speak for myself
mines not working either..
got a 360 4 days ago and on day 2 it started freezing up in games - after just 5 mins of gameplay.. (tops!). then i had a E71 error message... and now im getting a E79 error message.. (these two after upgrading dashboard with Xbox Live)...
i cant boot it at all.. i just get red flash in lower right quadrant..
wrote customer support since theres no support phone here accepting calls from cell-phones (fucked up dodgy imo!)... and the reply i got was
"theres a hardware problem with my xbox 360... i should try and reboot my console to see if this fixes the problem"
i mean.. WTF??? since when does reboots FIX a HARDWARE PROBLEM?!!! oh my gawd... where do they find these people??
i just called the shop and they agreed to swap my 360 console with a 360 core console - .. just the console
uhm... the core and the 360 is the exact same - bar all the extras u get when u buy the more expensive 360.. right?
i mean - the consoles themselves are 100% identical rite?
update:
okay so I finally managed to call the xbox phone support... *sigh*
i had to go home and get my serial# - ok i did expect that but whatever...
so this guy (nice guy tbh) took my details and theyre sending me a box wherein i put faulty my console, hdd and power supply.
then theyre gonna swap it for something working.. whatever that'll be.. hehe
i asked him - this being christmas and all and the fact that i actually went out and bought me a core model just to have something to do over christmas (gonna return and get me money back when my deluxe/premium gets back) - I asked for some kind of "christmas present / compensation" for my inconveniences... he said that he would love to give me something but.. that he would have to wait for MS to give them guideline/orders on what to give/do... since the 360 was only realeased 2 weeks ago here in europe..
so to yall europeans - ask for compensation... dont expect some - but make sure you get the reference number on your case... and call them after christmas and ask what your compensation will be... (if any) if they dont know.. keep calling.. i know i am gonna.
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on December 20, 2005, 02:33:00 PM
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So an update on my damaged disc. I called MS yesterday morning and spoke with a supervisor, I told him about my problem and how it got damaged... he told me I was to send my game with my console when it got repaired, but I was never told so by the first person I called about it. So anyway, they told me they had a game gift to offer and I could choose one game. PDZ, Kameo and PGR. Kinda shitty seeing as I have all but Kameo, so I asked if that was it and they said yeah... so I'm stuck with a crappy game. Oh well, I get a free game and am having my NFSMW resurfaced/fixed by a company up north for a few bucks... I should get that back by Friday. So that's the update, been playing COD none stop... fun fun. (IMG:style_emoticons/default/biggrin.gif) Well good luck with yours all!
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 21, 2005, 01:11:00 PM
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So an update on my damaged disc. I called MS yesterday morning and spoke with a supervisor, I told him about my problem and how it got damaged... he told me I was to send my game with my console when it got repaired, but I was never told so by the first person I called about it. So anyway, they told me they had a game gift to offer and I could choose one game. PDZ, Kameo and PGR. Kinda shitty seeing as I have all but Kameo, so I asked if that was it and they said yeah... so I'm stuck with a crappy game. Oh well, I get a free game and am having my NFSMW resurfaced/fixed by a company up north for a few bucks... I should get that back by Friday. So that's the update, been playing COD none stop... fun fun. (IMG:style_emoticons/default/biggrin.gif) Well good luck with yours all!
MS is also sending me a free game.. I also picked Cameo since I have PGR and PDZ already.
I'll believe it when I see it tho.
I'm now seeing a second problem on my console other than the Please Insert Disc into an Xbox 360.
Sometimes I put the game in and all I get is flashing/scrolling horizontal lines on my tv.
I have the console set to 1080i HDTV.
I duno.. junk.. MS should send everyone a full game bundle of every single release.
jROC
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Title: Defective Xbox 360 ?
Post by: XBOXIZGOOD on December 22, 2005, 12:47:00 AM
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I almost called MS today for a shipping box. My 360 has been working flawlessly so far, but the past two days it seems as if the DVD drive is making a few random, odd noises here and there. It almost sounds like the lens is "raising up" while the game is playing(Madden). I haven't experienced ANY freezes, slowdowns, lockups...nothing, but I'm worried that this sound could be trouble down the road. My XBOX has a Hitachi LG drive in it, just like the 360 does, and it makes the same sounds but works fine too. I wonder if this is just a characteristic sound of the drive, and maybe my unit is fine??
Well, I guess those noises in my above post were a sign of things to come. Whenever I'd start up a game, or eject a game, I'd get a BAD vibration coming from the dvd drive. So much so, that the TOP of the game got a little nicked up. MS took two days to get my box to me, and I sent it off Wednesday at around 5:30 in the afternoon. I marked the 10:30am box since MS was a day late getting me my box. Hopefully this new one will work, or it's going back to the damn store.
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Title: Defective Xbox 360 ?
Post by: statusphere on December 22, 2005, 04:41:00 AM
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Join my Class Action Lawsuit against MS for the sell of faulty X360 units. If your X360 console is not performing the way you expected it to and you are seeking restitution please contact me at [email protected] or my attorney Edward Johnson at 205-314-0500
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Title: Defective Xbox 360 ?
Post by: titansfan2104 on December 22, 2005, 06:33:00 AM
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i had the three light thing !! called support they took my serial number- overnighted a prepaid box -sent it to them on mon.(prepaid overnight back to them} got a replacement two days later!! worked fine and excellent service!! only on the phone for about ten min!!!!!!!!!!!!
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Title: Defective Xbox 360 ?
Post by: titansfan2104 on December 22, 2005, 06:47:00 AM
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everyone with game problems!!!!!!!!!!!! go to walmart buy something called the disk DR. its $40 but it works wonders!!! keep it soaked with the fluid and buff it out !! also buy the disk protectors !! they have saved 2 of my games by scratching the cover {throw them away and put a new one on}.. DO NOT move your 360 while the disk is in ..it will maul it !!!!!!its alot of money for something but will save you a headache and alot more money!!!!!!!!!!!!!!!!!!!!!!
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 22, 2005, 12:16:00 PM
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Why are the Canadian consumers getting so screwed on the replacement boxes or whatever.
I still have never seen one and I called MS on the day of the launch.. and then another 3 times since then.
US customers are getting them in like 1 or 2 days.. i've been waiting weeks.
Straigthen this crap out MS... I know someone from MS is reading this post. SO speak up !!
jROC
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Title: Defective Xbox 360 ?
Post by: locksmith9 on December 22, 2005, 12:47:00 PM
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Picked up my box from Best Buy yesterday. Worked pretty well in a cool open-air location, but crashed numerous times while trying to play Halo 2 and the sound kept cutting out, and it crashed once with Kameo. Today I turned it on and I got the garbled graphics screen for a few power cycles, and finally the dreaded three-red ring of death. The powerstrip trick had no effect.
Called MS and they are overnighting a DHL box tomorrow. I think I *will* go back to Best Buy and purchase the product service plan for $30 (cheaper than MS' $60 2 year warranty extension). This is insane; I mean, how much burn-in time did MS give these boxes? Obviously not enough. Poor launch planning and QC. These kind of headaches are not worth the little first-to-market advantage MS had.
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Title: Defective Xbox 360 ?
Post by: candma on December 22, 2005, 05:45:00 PM
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i had the three light thing !! called support they took my serial number- overnighted a prepaid box -sent it to them on mon.(prepaid overnight back to them} got a replacement two days later!! worked fine and excellent service!! only on the phone for about ten min!!!!!!!!!!!!
i have the three red lights also first they sent me the wrong box,then i got the right box and sent it in i have been told so many different things it is not even cool they recieved my box on the 19th and i have called several times i was told that they did not have it, they had it fixed it and sent it back to me, and that they had it but had not done anything to it. i was told all of these things by several people on the same day the 21st i just want to know what is really going on with it. one guy who said he was a superviser even told me that the other people were lying to me (telling me that it was on its way back) so i would not get mad!!!! what kind of superviser tells a customer something like that? even the people who said that it was on its way could not give me a tracking #. the customer support dept. is very very very bad. i was suppose to get it back before christmas but now i know that i will not. my advice is not to waste your money until you know that it will not happen to you. i hate the "support center" if you can even call it that. i did like it while i had it for about 2 weeks then it all went down hill fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Title: Defective Xbox 360 ?
Post by: rescuer999 on December 22, 2005, 07:35:00 PM
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To bring you up to date:
29 Nov the 3 red blinking lights then the merry go round about the shipping to canada.
Three work orders still no box in order to send the old one back.
Finally today I get the call from xbox telling me they are sorry and are going to send me a choice of one free game of the three offered.
I told the lady I was sick of them. That if they wanted to make it right then they messed up my order three times so send me all three games. They agreed to send all three.
Still no empty box from MS. Still no reason for what is going on in canada.
Raise hell if they call and demand a game for each work order submitted.
And BTW...the stock price keeps falling.
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Title: Defective Xbox 360 ?
Post by: candma on December 22, 2005, 08:56:00 PM
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i asked them if they were giving away games and they said they had not heard of that and if they were the person i was talking to did not have the ability to give me any!!!!!!!!
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Title: Defective Xbox 360 ?
Post by: fanaticalmoose on December 22, 2005, 10:45:00 PM
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Got my xbox360 2 days ago, been playing madden 2006 and the games keeps on freezing up. Can't even get past the first play of the game. The screen jsut stays the same, like its frozen on that play. Have to close the system and restart it again. Its happened to me everytime i've played the game. Damn i'm dissapointed like hell, just gotta go back to my ps2. Does this happen to anyone with Madden? What can do to fix or do i have to call MS and send my xbox back in?
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Title: Defective Xbox 360 ?
Post by: krims0n on December 23, 2005, 08:00:00 AM
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Got my xbox360 2 days ago, been playing madden 2006 and the games keeps on freezing up. Can't even get past the first play of the game. The screen jsut stays the same, like its frozen on that play. Have to close the system and restart it again. Its happened to me everytime i've played the game. Damn i'm dissapointed like hell, just gotta go back to my ps2. Does this happen to anyone with Madden? What can do to fix or do i have to call MS and send my xbox back in?
If it crashes in the same place every time it might just be the disc. You should also make sure you have the date/time correct on your console apparently for some EA games to prevent freezing. You should try some other games before contacting MS.
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 23, 2005, 10:39:00 AM
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Got my xbox360 2 days ago, been playing madden 2006 and the games keeps on freezing up. Can't even get past the first play of the game. The screen jsut stays the same, like its frozen on that play. Have to close the system and restart it again. Its happened to me everytime i've played the game. Damn i'm dissapointed like hell, just gotta go back to my ps2. Does this happen to anyone with Madden? What can do to fix or do i have to call MS and send my xbox back in?
Sounds exactly like my first bad console. Try another game. !
jROC
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on December 23, 2005, 04:24:00 PM
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Well called MS Monday morning about my damaged disc, got them to send me a game like I said and got it 5 mins ago. However the damn case and book thing is all in Spanish. Weird, however the gameplay is in English... so I'm not complaining. enjoy
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Title: Defective Xbox 360 ?
Post by: bunit2360 on December 24, 2005, 02:23:00 PM
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Yea...well i pre ordered my xbox360 on november 22nd i had it but wasnt allowed to play it until today (IMG:style_emoticons/default/grr.gif)
so I plugged it all in and played Call of Duty for about 2 hours ( best game ever ) and then all the sudden
screen goes black and 3 red light flash on my circle of light...so i called xbox and i got a hardware problem
so they sending me a new xbox on tusday...but wtf 2 hours of plaiyng and a hardware problem?
but meh xbox 360 still owns
yea titansfan2104 i had the same thing as you great service eh? like 3 days and i getting a new one...i think it over heated i mite buy a fan to blow on the brick power cord...
AND FOR YU GUYS COMPLAING ABOUT MADDEN IT AINT COMPATIBLE WITHT THE 360 thats why it keeps freezing (IMG:style_emoticons/default/biggrin.gif)
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 24, 2005, 06:09:00 PM
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Wait till tomorrow morning on here !!!
You're gona see more problems.. Lots of em !
jROC
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Title: Defective Xbox 360 ?
Post by: JesseWHHS on December 24, 2005, 05:59:00 PM
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Wow, a true miracle. mine works
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Title: Defective Xbox 360 ?
Post by: Tr!X on December 25, 2005, 03:06:00 PM
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Mines works perfectly. Had it for 3 Days now and no crash problem. My system was manufatured on dec 7. so i think systems that are made after dec 7 are good to go.
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Title: Defective Xbox 360 ?
Post by: PoliticalMachine on December 25, 2005, 03:08:00 PM
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Hey all,
Bought a 360 on the 24th from Best Buy (lined up in the mornining). When I bought it, BB told me that they were not taking returns on the 360 anymore. I think "fine, whatever not like I want to return it", dish out $713 CAD for a premium and controller along with PGR3. I go home (all happy) shove pgr3 in and play.... 10 min later i get a error message telling me it cannot read the disc or i have a wrong region disc inside or that its dirty. Fine i think, take out the disc clean it, pop it back in.... same thing happens. I head back to BB thinkin that theres something wrong with the disc, pick up another one... go home. Same shit happens. I called up MS and they tell me that they are gonna send me a prepaid slip my mail and then i can ship my 360 to em. So in the US.. MS would send me one in lik 3 days but us Canadians are gonna have to wait weeks? DAMN.
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on December 25, 2005, 04:05:00 PM
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Just an idea for the few Canadians claiming it's taking longer than what MS said for them to get their repair box. Call them back up after atleast 5 business days of no box and complain, complain and complain. Tell them you want the three free games they have to offer for your waiting. Worth a try.
I've also came across around 4 people on XBL who claim they had a damaged core system, got a repair box and shipped it off and got a premium system in return... highly doubt they were lying, so three free games could probably happen. Even if you have them already (PDZ, PGR and Kameo) just don't open them up at all and take them to EB Games or Gamestop or whatever you have there in Canada and trade them in. lol Try it and lets see how it works... won't hurt.
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Title: Defective Xbox 360 ?
Post by: candma on December 25, 2005, 05:07:00 PM
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i had my xbox for three weeks no problem then it froze sent it in. ms got it on the 16th dec. and i still don't have it back and they can't even tell me what is going on with it, and it is know the 25th. i just want to know what is going on with it thats all. (IMG:style_emoticons/default/mad.gif)
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Title: Defective Xbox 360 ?
Post by: Krag on December 25, 2005, 08:18:00 PM
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Bill Gates stole Christmas.
Yeah, I've got two bummed out kids - ages 9 and 11. Played Kameo for 20 minutes on their newly unwrapped Xbox 360. Turned it off for an hour. Turned it back on: black screen of death E 74.
Tried everything, disconnect power and wait, HDD, wireless net adaptor- same - right to BSOD on boot. Finally caved and called MS support. Say they'll ship a box for me to return unit and they'll repair and send back within 2 weeks. This was a Core system - bought all the bells and whistles seperately.
I'm a pretty savvy computer guy, console and power supply were well-ventilated in a room that wasn't even warm. Thought reports of problems were from people stuffing their units into a poorly-cooled home entertainment centers. Now I know that's not always the case. It may even rarely be the cause of these reported problems for all I can see.
Love the promise of this console, but wow - pretty awful experience. If the replacement actually works I'm /running/ out to get an extended warranty. Don't know whether the design is is inherently flawed or poor manufacturing is to blame. My guess is that MS went with these cheapo Chinese manufacturers to build a sophisticated computing device to try and control costs and ended up shipping garbage.
Either way, I feel burned. Buyer beware.
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Title: Defective Xbox 360 ?
Post by: Joergen on December 25, 2005, 08:27:00 PM
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I was lucky enough to get two premium consoles.
Now the second one's dvd-drive makes a loud RAAK! when inserting audio cd, 360 games or xbox1 games. I also tried vertically and it fails to mount the discs about every other time.
I dont want to risk over 60$ games with a drive like that so the console is useless and only for playing the few demos off the hdd.
But I still have the other one. 50% failure rate baby.
Glad I dont have kids (like the guy above whose kids I feel more sorry for) and I'm too used to things crapping out to be bothered too much and I was sorta expecting this (thats why I got TWO).
A big F YOU to Hitachi-LG. Nice drive btw. Not.
If the second one craps out in the next year I'm never buying an MS console again. 100% failure rate is unacceptable.
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Title: Defective Xbox 360 ?
Post by: topogio on December 25, 2005, 08:42:00 PM
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Well, I am amazed at how long my 360 has been running. Wow, gotta feel for the unlucky folks out there. I have had some problems though. I have one Need for Speed Disk that needs scratches removed. Took console apart and fixed that right away. My scratches came while the disk was in, unit off and horizontal(laying flat) and flipped the power on and a vibration/scratching noise came from the dvd unit. Funny, it didn't sound anything like a flushing sound as it sucked in $60! The 360 did lock up on this scratched disk, but has not locked up any other way Yet! Well, MERRY XMAS and Hope Bill's resolution is to give everyone a new working 360 with replacement disks!!
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Title: Defective Xbox 360 ?
Post by: wayneski on December 25, 2005, 08:56:00 PM
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yeah cninese xbox360 that i cannot seem to do anything totaly hopless to me
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Title: Defective Xbox 360 ?
Post by: Tr!X on December 26, 2005, 02:50:00 AM
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yeah cninese xbox360 that i cannot seem to do anything totaly hopless to me
Yeah your english is hopeless to us too.
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 26, 2005, 08:13:00 AM
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Today MS's defect rate is going to 2 or 3 % i bet.
Anyways for you Canadian customers.. I called MS the week of the launch.
Probably around Nov. 23rd.
It's now Christmas...One month and I have seen nothing from them NOTHING.
They have already promised me a free game.. but like someone said above.
I think I deserve all 3.
Krag.. sorry to hear about the kids..
I knew this was gona happen.
jROC
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Title: Defective Xbox 360 ?
Post by: PoliticalMachine on December 26, 2005, 10:26:00 AM
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They promised you a free game? How did you get that? Im gonna demand for one too!
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on December 26, 2005, 11:14:00 AM
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Yes, demand for your free game if your X360 is damaged or have a damaged game disc. Ask for all three! MS screwed us over so lets do the same to them. They're a multi-billion dollar industry and the least they can do is fix our damaged consoles and give us some free games for buying their POS products and wasting our time. (Which although I'm sure more than half of the people on here have so much time on their hands they don't even know what to do with... but that's besides the point.)
So demand for some games I say!
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Title: Defective Xbox 360 ?
Post by: IncubusPhil on December 26, 2005, 12:52:00 PM
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I just got my xbox yesterday on Christmas day and it won't even boot up. The logo is displayed then i get error "E 64". I took off the hard drive and it boots up and i can play games, but what's the good of it if i can't save. I really don't want to go out and buy a memory card. Now i have to send the whole system away and wait I'd say about a month before i can get another one. This sucks. Does MS even test their systems before they go out?
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Title: Defective Xbox 360 ?
Post by: jiggysmb on December 26, 2005, 02:01:00 PM
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There should be a revised system released next month...I will wait for that one. It is a shame everyone is getting screwed!
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Title: Defective Xbox 360 ?
Post by: bunit2360 on December 26, 2005, 03:19:00 PM
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wen i buy halo 2 wuld i be able to play with norm xbox users?
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Title: Defective Xbox 360 ?
Post by: mizel on December 26, 2005, 04:11:00 PM
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you "wuld"
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Title: Defective Xbox 360 ?
Post by: Tr!X on December 26, 2005, 08:45:00 PM
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There should be a revised system released next month...I will wait for that one. It is a shame everyone is getting screwed!
Well i think mine is revised beacause there is no crashes or what not and i've been playing endlessly on it. The only problem i have is that when i go on LIVE in halo2 i can't play with anyone else :\. Help?
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Title: Defective Xbox 360 ?
Post by: 360sucksBAD on December 26, 2005, 11:06:00 PM
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Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
Did you ever happen to move the 360s position while u were playing? I decided to move my 360 from its standing position to laying it on its side. Bad Idea. I heard a scratching noise and i had rings on my game and it doesnt work!! I followed up on it and the scratches are caused by moving your console while playing because of how the inside is designed.
Mines works perfectly. Had it for 3 Days now and no crash problem. My system was manufatured on dec 7. so i think systems that are made after dec 7 are good to go.
It took 2 weeks for mine to quit working so dont get your hopes up. If u have a hard drive thats usually what causes problems.
everyone with game problems!!!!!!!!!!!! go to walmart buy something called the disk DR. its $40 but it works wonders!!! keep it soaked with the fluid and buff it out !! also buy the disk protectors !! they have saved 2 of my games by scratching the cover {throw them away and put a new one on}.. DO NOT move your 360 while the disk is in ..it will maul it !!!!!!its alot of money for something but will save you a headache and alot more money!!!!!!!!!!!!!!!!!!!!!!
How is a disc doctor going to fix my xbox 360? you didnt even read the forums right. And those scratches probably arent coming off
wen i buy halo 2 wuld i be able to play with norm xbox users?
yes its the same game and can be played with the same people. The Halo on 360 just looks a little sharper then the Halo 2 for Xbox regular and some of the levels look different.
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Title: Defective Xbox 360 ?
Post by: Tr!X on December 27, 2005, 12:33:00 AM
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360sucksBAD, when was yours manufactured?
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Title: Defective Xbox 360 ?
Post by: bunit2360 on December 27, 2005, 08:32:00 AM
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what game shuld i get for xbox360 i got CODII but i not shure....toss up between madden 06 or NHL 2K6 or NBA 2k6 or NBA live....
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Title: Defective Xbox 360 ?
Post by: Tr!X on December 27, 2005, 06:00:00 PM
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NBA live has bad camera angles and great gameplay. Nba 2k6 has good camera angle and good graphics. I still stick to EA. But get KAMEO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Title: Defective Xbox 360 ?
Post by: WemaBoss on December 28, 2005, 07:41:00 AM
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I bought mine @ Futureshop in Canada and after hooking it up on xmas day it worked for about 4 hours and now nothing happens when I turn it on. I called them yesterday and they aren't taking any phone calls regarding issues with returning goods purchased online!!!!
Nice how the huge conglomerates control most of what it is we do. Now i'll have to spend some considerable time contacting someone about how to go about returning this POS for either a refund or one that works, if there is such a thing. From the sounds of what i've been reading, its like shooting craps whether or not you end up with one that has no issues.
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 28, 2005, 12:20:00 PM
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I bought mine @ Futureshop in Canada and after hooking it up on xmas day it worked for about 4 hours and now nothing happens when I turn it on. I called them yesterday and they aren't taking any phone calls regarding issues with returning goods purchased online!!!!
Nice how the huge conglomerates control most of what it is we do. Now i'll have to spend some considerable time contacting someone about how to go about returning this POS for either a refund or one that works, if there is such a thing. From the sounds of what i've been reading, its like shooting craps whether or not you end up with one that has no issues.
My advice... just return it.. cause I've been calling MS since Nov 25th ish.
And I have received nothing.
Finally I got fed up and called Futureshop's head office and made them reserve me a replacement console..which inturn was also bad. Called MS again on Dec. 16th.. today is the 28th, and still nothing.
I have a tracking number from Purolator which shows nothing.
jROC
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Title: Defective Xbox 360 ?
Post by: bunit2360 on December 28, 2005, 01:22:00 PM
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My advice... just return it.. cause I've been calling MS since Nov 25th ish.
And I have received nothing.
Finally I got fed up and called Futureshop's head office and made them reserve me a replacement console..which inturn was also bad. Called MS again on Dec. 16th.. today is the 28th, and still nothing.
I have a tracking number from Purolator which shows nothing.
jROC
he cant return he bought it online.....if i were you i wuld just sell it back on ebay lol
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 28, 2005, 03:55:00 PM
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Bunit2360 what are you talking about???
Wemaboss said he bought it at Futureshop just like I did. Wether he purchased from Futureshop Online or InStore it doesn't matter. It's still Futureshop.
I was able to return mine...just had the shitty luck of getting a 2nd bad one from Futureshop.
jROC
This post has been edited by jROC99: Dec 28 2005, 11:58 PM
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Title: Defective Xbox 360 ?
Post by: Tr!X on December 28, 2005, 04:14:00 PM
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JUST BUY IT AT DELL. I bought 2 from dell and it works both of them. i've been inviting my friends over to have a 8 v 8 COD2 match for the last 6 days and we played like contiously and no crashes. The mfr date of the systems was dec 7 on both system
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Title: Defective Xbox 360 ?
Post by: venuslouie on December 28, 2005, 07:04:00 PM
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Yes I bought one for my husband for christmas, and after one games as soon as I put in the next game I get a message stating put this disk into a xbox 360 console to play and I was like duh!!! what do you think you are? but then after it happened to the next six games i tried it had to be something wrong with the system. Then the next day tried it again, the game that wouldnt play the day before played but then any game after that would not work!!! (IMG:style_emoticons/default/grr.gif) I think it has an overheating issue. But it plays DVD's with no problem. Is any one else seeing this error message?
This post has been edited by venuslouie: Dec 29 2005, 03:05 AM
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Title: Defective Xbox 360 ?
Post by: magnet360 on December 28, 2005, 10:09:00 PM
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Update:
I Just got my empty box to send my 360 away. It took them 22 days to send me an empty box! The guy on the phone said 3 days. I called back there over 3 times to get everything straight, and still when the empty box show ups my name is spelt wrong on the shipping order. It says Conraz instead of Conrad. whatever...
So how many days did you guys have to wait after shipping away your 360's?
Did they repair or send you new one?
I'm also from Canada, were getting screwed eh?
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on December 29, 2005, 11:00:00 AM
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I had to wait 3 days for the box, then two days for them to ship it back and it's been flawless since. However like I said, 22 days is insane. Call them back and complain, then tell them you want the games they have to offer for your waiting and for them not being correct with this stuff. Do it.
However I am 6 hours away from where it's being shipped to in the US. Which is McAllen, Texas... not sure if it's different for the people in Canada.
This post has been edited by GenocideKommando: Dec 29 2005, 07:02 PM
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Title: Defective Xbox 360 ?
Post by: Geeky on December 29, 2005, 11:45:00 AM
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Not sure if this has been posted earlier, but if you're feeling anxious on whether they have received your Xbox yet, you can always track the order using the Waybill number on www.dhl.com (www.dhl-usa.com in the us, BTW).
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Title: Defective Xbox 360 ?
Post by: jROC99 on December 29, 2005, 12:20:00 PM
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OMG..
My first xbox360 box has just arrived. I initially called them on Nov. 25th or around there.
OVER 1 MONTH. YOU'VE GOT TO BE KIDDING ME.
jROC
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Title: Defective Xbox 360 ?
Post by: Karlito525 on December 29, 2005, 02:04:00 PM
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let us know how it works
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Title: Defective Xbox 360 ?
Post by: freeway32784 on December 29, 2005, 10:18:00 PM
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There should be a revised system released next month...I will wait for that one. It is a shame everyone is getting screwed!
where you hear this from???
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Title: Defective Xbox 360 ?
Post by: Tr!X on December 29, 2005, 10:59:00 PM
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A little animal called big bird
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Title: Defective Xbox 360 ?
Post by: Tr!X on December 30, 2005, 07:05:00 AM
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So uh JrOC, you should be grateful that you got 4 xboxs' Most of the people weren't even lucky to get one. At least one of yours work.
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Title: Defective Xbox 360 ?
Post by: WemaBoss on December 30, 2005, 11:44:00 AM
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I talked to both MS and FS and they both told me that I had no recourse other than returning the defective console and waiting for a replacement or obtaining a refund. Still doesn't help that the point of all the bullshit required to purchase the thing was for not and the dissappointment in my son of not being able to play the thing. He was all proud and telling his friends he got a 360 and now they all laughing at him. Classic is all I can say to describe such a joke. I went and bought extra games and wireless controllers and they can't be returned because they've been opened!!!!!
Anyone have Gates home addy?
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Title: Defective Xbox 360 ?
Post by: bunit2360 on December 30, 2005, 03:38:00 PM
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k...i was supposed to get my replacement xbox 360 on tuesday or wednesday.... and now its friday and still havn't got it.......i won't get it tommorow cuz of new years...think i can call and get a free game out of it????
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Title: Defective Xbox 360 ?
Post by: SickJoda on December 31, 2005, 11:17:00 AM
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Update:
I Just got my empty box to send my 360 away. It took them 22 days to send me an empty box! The guy on the phone said 3 days. I called back there over 3 times to get everything straight, and still when the empty box show ups my name is spelt wrong on the shipping order. It says Conraz instead of Conrad. whatever...
So how many days did you guys have to wait after shipping away your 360's?
Did they repair or send you new one?
I'm also from Canada, were getting screwed eh?
hahaha, Conrad
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Title: Defective Xbox 360 ?
Post by: mbratton on December 31, 2005, 02:21:00 PM
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mine scratched discs when vertical. i had the box within 12 hours and had the 360 back to me in under 72 hours. i was told to send the system and scratched games only, no accessories. I got back a new system with hard drive (free!) and resurfaced games (they did a good job with the resurfacing)
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Title: Defective Xbox 360 ?
Post by: loserkid182 on January 01, 2006, 02:13:00 PM
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I'm on my 3rd 360
First one gave the three red lights after 4 days (UK Launch one)
Called MS, sent my #1 and received #2 back
#2 has no Content on the HD, so no old games for me, The faceplate was cracked at the USB end and the grill in front of the HD is cracked (refurb)
I called MS and they sent me a new box #3 which is fine (they didn't send anything in the box for returning #2)
They also sent another PSU so I have one (#3) hooked up to a TV, and live with Wifi, and #2 next to my PC with VGA setup, just waiting on VGA switch box and a RCA female-female connector for 5.1 headphones.
toypaj
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on January 01, 2006, 05:10:00 PM
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*says in a Napoleon Dynamite voice, "lucky"* Nice going.
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Title: Defective Xbox 360 ?
Post by: neineinei on January 02, 2006, 07:44:00 AM
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Mine works in TV mode only anymore! No idea why, worked nice until yesterday. Then the screen got blue-ish and now i can play for 1-2 minutes and then it's black. Sound and input still working, but nothing else... :-(
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Title: Defective Xbox 360 ?
Post by: JC7222 on January 03, 2006, 11:34:00 AM
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Hey was just wondering if anyone else had the problem of getting their repair box over a month late?
I live in Nova Scotia and had to call 1-800-4my-xbox at least 10 different times and they set me up with tons of repair accounts becasue everytime I would call they would not know a damn thing about anything so they would just make a new account. They said it would be there the day after I called and nothing. I asked to talk to someone in charge and they told me that the shipping company they are using won't deliver to Canada and explains that now DHL will drop my box off the next day and than told me that when the box arrives fer me to call back and ask fer gifts. Well I finally got my box a month and three days after and the next two days I kept getting boxes. I finally shipped it away and called them back to ask about what gifts Mircosoft was giving to all the people they jerked around fer a month (if anyone else is having this problem) and he said nothing, so I asked to talk to the person in charge and he refused to talk to me.
So to sum it all up is anyone getting any games or free xbox live after all this trash they put us though?
Any answers would be great
Thanks
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on January 03, 2006, 03:59:00 PM
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Well I did happen to get a free game... however the old console did scratch it. However I got to keep the old damaged disc, paid 4 bucks and got it resurfaced. lol Anyway, I guess complain to MS and tell them you want game gifts that other people are getting. Read through this whole topic, people have been getting some kind of stuff from MS for free. I've also came across people on XBL who have gotten freebies from them. Like a few of these kids said they had damaged consoles, shipped them back and they got premium ones for free when they had the core system to start with. Some got free HDs... just call back and complain.
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Title: Defective Xbox 360 ?
Post by: candma on January 04, 2006, 06:28:00 PM
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update: it is jan.4th and i finally got my xbox back or i should say i got a new one it came with everything hard drive, controller, media remote, cables you name it . it took them forever but they finally did send me a xbox back. My advice is to keep calling and calling until you get your xbox back may take a while but you will get it back.
--------------------------------------------------------------------------------
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Title: Defective Xbox 360 ?
Post by: CBProd on January 04, 2006, 06:32:00 PM
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it took a week to get my repair box seems like they didnt enter the info properly after calling 3 times, i got one the next day. purolator came and picked it up yesterday, and it got to ingram micro this morning hopefully i can get real soon
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Title: Defective Xbox 360 ?
Post by: papachasama on January 05, 2006, 08:19:00 AM
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I must thank trioptimumonline.
Yesterday, I had the three-flashing-red-lights problem... I read his post about "smacked it real hard on both sides", tried it, and... IT WORKED!
Here is the link to my blog with photos.
My Blog
(It is in spanish, but the photos are really funny)
Once again, I thank you very much trioptimumonline, and thanks to all the community for all the help.
Paco
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Title: Defective Xbox 360 ?
Post by: x3ro069 on January 05, 2006, 05:58:00 PM
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i must say at a glance the "DK" method of fixing the 360 seemed stupid but i emailed m$ tonight and im gonna call them tomorrow , but untill then i must report that it actually solved my problem
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Title: Defective Xbox 360 ?
Post by: Avenger 2.0 on January 06, 2006, 04:26:00 AM
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I got the same problem. Three red flashing lights. Xbox worked good for about 3 weeks, then suddenly when I booted it, it was dead. And when I drop it, it works back for a while. There is something terrible wrong with these launch Xboxes.
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Title: Defective Xbox 360 ?
Post by: SniperKilla on January 06, 2006, 09:29:00 AM
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add me to the list.. mine is dead.. after working flawlessly since november 19th
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Title: Defective Xbox 360 ?
Post by: tamma on January 06, 2006, 11:49:00 AM
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Ive had to take back need for speed and tiger woods golf back because they both locked up. and the tiger woods game would not load anymore. the guy at ebgames said when the system overheats the lazer burn's the game ? the new game didnot have any circles around the disc . I called MS and they sent a carrier to pick up the unit. They said because of the back orders they would ship out a new unit instead of fixing the unit i have.
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Title: Defective Xbox 360 ?
Post by: jiggysmb on January 06, 2006, 12:27:00 PM
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Im sure glad I didnt pay $600 for this launch POS!
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Title: Defective Xbox 360 ?
Post by: tnvolfam on January 06, 2006, 10:24:00 PM
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...the xbox 360....has to be the biggest piece of crap...i have ever purchased for my son....we purchased his xbox online threw bestbuy....will be taking it back tomorrow....for refund of money...going stick with the ps2......all the games we purchased freeze up.......none of the solutions work that ms suggest...the customer service gives you the run around on sending it back and repairing it....for this kind of money spent on this piece of crap....there should not be any flaws....i have been in the manufacturing business for 17 years...they must not have any quality control.....or not pay their workers enough for them to put any pride in this product......this product is all hype...shame on you ms.....you need to be more profesional.....this will be the last ms product i buy...and i think alot of fans of xbox will feel the same for all the trouble they have went threw....looks like it will be ps2 from here on out....
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Title: Defective Xbox 360 ?
Post by: SickJoda on January 08, 2006, 11:17:00 AM
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hello?
take thoes pictures out of your sig, they are pointless. plus. linken park SUCKS!
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Title: Defective Xbox 360 ?
Post by: IncubusPhil on January 08, 2006, 02:51:00 PM
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I called in to MS Christmas day to get a box sent to me so i could send my faulty 360 away. I call back 3 days ago to find out that they have no record of ever sending a box! They send me one overnight, that takes 2 days. I'm shipping my box off on monday and i really hope I'll get it back in a timely manner. From what i'm reading, a lot of people have to wait a long time before they got their box's back. I'm pretty pissed off with MS and their lack of customer service. Where i'm in Canada i get a brand new xbox instead of a repair, so i hope i get one with revised software or hardware, just something that won't die on me a few weeks later. I'll definately be buying the extended warrenty!
Good luck everyone else who's having these problems and waiting around to get a new/repaired xbox 360!
peace
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Title: Defective Xbox 360 ?
Post by: jet98 on January 08, 2006, 08:02:00 PM
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Sucks that they can even squeeze a few more dollars out of people who opt for the extended warrenty. Like all major electronic stores that tell you you should buy the extention, cause they would if they were to buy anything electronic.
It's like 60% of what they sell comes from extented warrenty sales.
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Title: Defective Xbox 360 ?
Post by: Haydee on January 08, 2006, 11:42:00 PM
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Sucks that they can even squeeze a few more dollars out of people who opt for the extended warrenty. Like all major electronic stores that tell you you should buy the extention, cause they would if they were to buy anything electronic.
It's like 60% of what they sell comes from extented warrenty sales.
Did most of you guys buy the extended warranty after they sent you a new/repaired box?
I am seriously thinking about it. They are sending out my RMA box today.. Did anyone send back the console without the HDD? myabe I can get a free hdd out of this.
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Title: Defective Xbox 360 ?
Post by: QwertyUiop14444444 on January 09, 2006, 12:05:00 AM
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So if all these XBOX's are overheating then what is the deal with all the 360's I see on display at Wal-Mart and Best Buy etc..?
They are all enclosed in a plasting case that is about 1 inch bigger on all sides of the console. Wal-Mart leaves theirs on for 24/7. Are these overheating as well? Wal-Mart had an XBOX 360 a few weeks before launch on display and it has been in the case ever sense. Chances are they are the same consoles. I work at Best Buy and we have had the EXACT same console in the tiny plastic case since November 10th. It runs for roughly 14 hours each day.
So what's the deal? Did the retailers get special XBOX 360's or what? I was just wondering why I've heard so many "overheating problems" with these things yet Wal-Mart leaves their display console on 24/7 in a tiny plastic case.
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Title: Defective Xbox 360 ?
Post by: jROC99 on January 09, 2006, 10:07:00 AM
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So if all these XBOX's are overheating then what is the deal with all the 360's I see on display at Wal-Mart and Best Buy etc..?
They are all enclosed in a plasting case that is about 1 inch bigger on all sides of the console. Wal-Mart leaves theirs on for 24/7. Are these overheating as well? Wal-Mart had an XBOX 360 a few weeks before launch on display and it has been in the case ever sense. Chances are they are the same consoles. I work at Best Buy and we have had the EXACT same console in the tiny plastic case since November 10th. It runs for roughly 14 hours each day.
So what's the deal? Did the retailers get special XBOX 360's or what? I was just wondering why I've heard so many "overheating problems" with these things yet Wal-Mart leaves their display console on 24/7 in a tiny plastic case.
It's not just overheating.. and overheating is not to blame for all the problems.
Read the whole topic and you will see. !
jROC
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Title: Defective Xbox 360 ?
Post by: QwertyUiop14444444 on January 09, 2006, 01:31:00 PM
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It's not just overheating.. and overheating is not to blame for all the problems.
Read the whole topic and you will see. !
jROC
I read about 15 pages of this topic. If overheating isnt to blame, then what is?
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Title: Defective Xbox 360 ?
Post by: BigJoe75 on January 09, 2006, 01:47:00 PM
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Yep! I got a defective faulty xbox 360 also. Mine has a GPU problem caused by over heating I think.
Here is a picture of PDZ
I sent mine back to MS in a cardboard coffin.
I was so miffed, I created my online forum dedicated to faulty xbox 360
http://www.xbox360faults.co.uk
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on January 10, 2006, 10:14:00 AM
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The manufacturing date is right above the ethernet port on the back of the console; right above the serial number. As far as the warranty goes and if it's available to Canadians, I have no clue... I'm in the U.S. Although the fact of multiple peoples units crashing after weeks of the purchase is on my mind. I've recently got mine back and it's working... not sure how long it'll be that way though.
HDs are also hard to find down here... I happen to get one that had fell and was behind some games at my local shop. lol So I'm good. Hope you get the things right.
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Title: Defective Xbox 360 ?
Post by: Avenger 2.0 on January 10, 2006, 10:57:00 AM
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^^^ thanks It says Oct 14, 2005 which is older than I expected considering it wasn't sold til Dec. 23rd. I understand no launch titles utilize the 3 cores on the cpu and in fact only use one of them. I wonder if using all 3 cores will cause more failures due to additional hardware stress from higher game requirements. It will be interesting to see. I am going to check into the additional MS warranty here in Canada considering these are such new hardware devices.
Dashboard uses 5% of core 2 and 3. So they will most likely work.
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Title: Defective Xbox 360 ?
Post by: jet98 on January 10, 2006, 06:28:00 PM
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Just got mine back today after 5 days of them trying to repair it. I just sent them the 360 and not the hard drive with it and they sent me a refurb. 360 and a new hard drive. Unit is made dec. 1 2005.
Seems to work for now but will game on til it breaks again . Anyone want to buy a Hard Drive? 
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Title: Defective Xbox 360 ?
Post by: COB Shady on January 11, 2006, 02:39:00 PM
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haha ya dude dont feel alone, i think alot of us are gettin defective 360's. i got mine from wal-mart, waited 6 hours in the freezing cold, and mine crashes too. MS was good about it tho, they gave me a brand new console, an extra hard drive, and Perfect Dark Zero all complimentary.
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Title: Defective Xbox 360 ?
Post by: Lizotte on January 11, 2006, 02:46:00 PM
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Mine overheats... but if I keep a small fan behind it, it doesn't. Its sitting on its own wood pedastal to give max circulation... So I don't know, i've just been sort of waiting to call them. I guess if people are starting to have good repair experiences in the US I might give it a shot.
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Title: Defective Xbox 360 ?
Post by: krims0n on January 12, 2006, 08:04:00 AM
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Mine overheats... but if I keep a small fan behind it, it doesn't. Its sitting on its own wood pedastal to give max circulation... So I don't know, i've just been sort of waiting to call them. I guess if people are starting to have good repair experiences in the US I might give it a shot.
Just a warning. I had the same problem, and was able to fix it by blowing a fan across the xbox to improve cooling. However my unit just kept degrading in shape from their, and got to the point where I couldn't play a game for more than 10 minutes without it crashing.
I just returned mine to Best Buy last night (2 days before warranty expires) and got a refund. I'll buy a new one in February or March that will hopefully have some revised hardware.
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on January 12, 2006, 09:46:00 AM
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... I guess if people are starting to have good repair experiences in the US I might give it a shot.
I've experienced excellent repair service and I'm in the US. Still not sure why other people aren't. In the beginning I got my box within three days of calling and got it back by two days. It worked, however I forgot to send the damaged game disc so I called them up and told them about it, they said they had three games to offer and I chose one. Got it by the end of the week, then I called back and told they how they forgot my HD and they sent one next day to me. I'm not complaining... however I hope my luck holds up.
Anyway, if I wasn't in the US and Canada then I wouldn't send my console off seeing as how multiple people are having troubles. However if you're in the US and have a damaged one then I would send it off asap. Maybe you'll get something free out of it. *shrugs* Not sure.
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Title: Defective Xbox 360 ?
Post by: GenocideKommando on January 12, 2006, 03:11:00 PM
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Sorry to hear about that Stan. I believe they're in a hole now and that 1% defective rate they were claiming has now went up to who knows what since Christmas has came and gone. I suppose they're just completely lost, kind of like chickens with their heads cut off. I got lucky I suppose, I got mine shipped and returned before Christmas came and before pandemonium struck.
Anyway, Stan if I were you I'd call back and complain... tell them you did your part and you want them to do theirs. If they cannot let them know what they're going to do to compensate you for waiting and for their error. Worth a shot I say. Hope you get things sorted out soon.
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Title: Defective Xbox 360 ?
Post by: SniperKilla on January 13, 2006, 12:06:00 PM
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just got my replacement...
kept my old hdd.. even tho the support guy said to include it... got a new harddrive back
brand new xbox it seems... manuf date in mid december...
called last friday.. got today.. a week.. not bad
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Title: Defective Xbox 360 ?
Post by: StanleyTheManley1 on January 14, 2006, 06:52:00 PM
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just got my replacement...
kept my old hdd.. even tho the support guy said to include it... got a new harddrive back
brand new xbox it seems... manuf date in mid december...
called last friday.. got today.. a week.. not bad
where do you live at sniper? i could've driven back and forth to the repair shop about 200 times now.... literally.
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Title: Defective Xbox 360 ?
Post by: jet98 on January 15, 2006, 08:22:00 AM
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Mine took 9 days when I call them on new years day and it took 3 days for a box and 6 days for a new system. Live in NJ.
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Title: Defective Xbox 360 ?
Post by: QwertyUiop14444444 on January 15, 2006, 08:31:00 PM
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Just opened mine today. Does anyone know how long I have till deciding on when I want to get the one yr warranty for $19.95?
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Title: Defective Xbox 360 ?
Post by: StanleyTheManley1 on January 16, 2006, 09:18:00 AM
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How long Ago did you send yours away jet98? Did they call you to let you know it had been fixed and was being shipped back to you or did it just appear?
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Title: Defective Xbox 360 ?
Post by: IncubusPhil on January 16, 2006, 05:40:00 PM
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To all those of you who had a quick turn-around rate with getting your new Xbox 360's, you're all very lucky. I remember reading somewhere through this forum that some people had to only wait a week after sending out their faulty 360's to have a new one at their door. I've been waiting since Christmas for a box, finally got it on the 9th. Sent the system to Mississauga, ON (I live in Canada), they recieved it on the 11th. It's the 16th now and MS's call centers have no records of sending a new one out at all. They just keep telling me to wait patiently everytime I call. Seriously, the system is not gonna send itself out. Then they mentioned somthing about an "investigation" period that could take another 2 weeks before my new system is sent back out. Has anyone heard about this?? It seems pretty ridiculous to me. The way it should be is: faulty system comes in, new system goes out; repeat. That's all their is to it!! Why would they investigate my broken 360?? If it's not broken, why would i send it in at all?
This is rotten. I'm really pissed at MS's lack of customer support. I also read in these postings that some people complained and got free games. How did you go about doing this? Because i really think i deserve something if i have to wait a month to get a system back that really shouldn't have been faulty in the first place!
peace
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Title: Defective Xbox 360 ?
Post by: shorthrow on January 18, 2006, 03:09:00 PM
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i've got a premium package and i've been playin it for a week or so when all the sudden i'm playing cod2 and it says reconnect controller so i think ok i'll just reset it then it shows up as controller 2 even though i only own 1 so i think dubble you tee eff m8....what should i do?
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Title: Defective Xbox 360 ?
Post by: shorthrow on January 18, 2006, 04:31:00 PM
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i've got a premium package and i've been playin it for a week or so when all the sudden i'm playing cod2 and it says reconnect controller so i think ok i'll just reset it then it shows up as controller 2 even though i only own 1 so i think dubble you tee eff m8....what should i do?
nvm fixed it
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Title: Defective Xbox 360 ?
Post by: punker_bob_23 on January 18, 2006, 06:04:00 PM
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Does anyone know if your game saves remain intact on your HDD after you send it off for repairs or am I going to have beat all my games over again?
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Title: Defective Xbox 360 ?
Post by: SickJoda on January 18, 2006, 07:29:00 PM
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well if you send it in for hhd repairs im guessing they will wipe it. maby not, i dont really know. but if you sent it in for concell repairs then i doubt they would. But its MS,no one knows but the mexicans they have working the repairs. JUST JOKES. i wouldent worry about it. unless they replace your concell. then they might give you your original hhd back or they might replace.
i would say no.
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Title: Defective Xbox 360 ?
Post by: Zasa99 on January 18, 2006, 09:11:00 PM
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gdfd
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Title: Defective Xbox 360 ?
Post by: StanleyTheManley1 on January 19, 2006, 03:13:00 PM
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Well, nothing short of a miracle, but I finally received my "repaired" xbox back. It only took 2 weeks, and I even called several hours before I knew that it was sitting on my front porch to get another story from a CSR at 360 "support". He says "your box is in the beginning phase of being repaired and we'll keep you posted on when it is finished". So I arrive home a couple hours later, bam there it is. I can't believe it. It's finally here.
I take it in and open it only to find that they didn't include the FRIGGIN' POWER SUPPLY!!!!! unfugginbelievable
Called back. Shipping one will be here in a couple days.
Super!
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Title: Defective Xbox 360 ?
Post by: EvolutionVII on January 19, 2006, 05:01:00 PM
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Mine just crapped out on me. I called them and they said 3 days after they receive it they send out your new xbox. Is that what they told you too.
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on January 20, 2006, 11:00:00 AM
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Hi I just found this board. After having my 360 for 3 weeks I started getting this screen in white saying "Please place this disk in a 360 console" then all different letters and writing under it. I had to keep reloading to get the game started. Well it just got worse and worse until it took sometimes 45min to load. I contacted support and for me they have been great so far. They sent me a empty box over night and all the lables and just shipped it back today. They said 7 days total I will have it back. Will see.
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Title: Defective Xbox 360 ?
Post by: punker_bob_23 on January 20, 2006, 01:53:00 PM
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I finally recieve my "repaired" system. It is infact a refurbished system that looks like it was owned by a 10 year-old. I look past its cosmetic defects and plug it in ready to make up for all the gaming I have missed out on. I turn it on and BANG! 3 lights of death, I call customer service and they are sending me another box to send this one in. I am so pissed off right now words do not describe. Oh and these people saying they are getting "free games" for their troubles are liers. Customer Service told me that these are onlt rumors. If it wasn't I would have gotten something free because I was irate with Customer Service I brought up the fact that this is Bullshit for me to have 2 defective systems in a Row and that I'm not just a consumer with MS I'm an investor as I own stock in the company. I should recieve my shipping box within a day or two. Lets see what happens now...Check MS...Check Indeed
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on January 20, 2006, 02:30:00 PM
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I finally recieve my "repaired" system. It is infact a refurbished system that looks like it was owned by a 10 year-old. I look past its cosmetic defects and plug it in ready to make up for all the gaming I have missed out on. I turn it on and BANG! 3 lights of death, I call customer service and they are sending me another box to send this one in. I am so pissed off right now words do not describe. Oh and these people saying they are getting "free games" for their troubles are liers. Customer Service told me that these are onlt rumors. If it wasn't I would have gotten something free because I was irate with Customer Service I brought up the fact that this is Bullshit for me to have 2 defective systems in a Row and that I'm not just a consumer with MS I'm an investor as I own stock in the company. I should recieve my shipping box within a day or two. Lets see what happens now...Check MS...Check Indeed
Well when they told me they would repair it Im expecting the same system back or a brand new one not somebody elses used one. I tracked it and they got it today so expecting it now in less then 7 days back. I can't believe they did that to you and gave you a different one. I tell you one thing since I wrote down all the numbers on my system if they sent me one that is not mine which cosmeticly is in MINT condition even if the other one does work I will be more then pissed. When they say they will fix it or replace it I believed that meant ours. I treated mine like gold even left the sticker on the front that covers the USB port. I expect the same in return.
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Title: Defective Xbox 360 ?
Post by: Karlito525 on January 20, 2006, 04:11:00 PM
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hey for the 3 red lights try this "i read it somewhere around here" bang on the dvd side of the case i here the lens gets stuck and banging on it gets it unstuck now its not the best idea but if it comes back from ms and u get it again its gotta be something very tempermental.who knows give it wack.
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Title: Defective Xbox 360 ?
Post by: QwertyUiop14444444 on January 20, 2006, 05:29:00 PM
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If you have three red lights your AV cables probably arent plugged in the right way.
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Title: Defective Xbox 360 ?
Post by: punker_bob_23 on January 20, 2006, 11:08:00 PM
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I live in California and I got my replacement in 6 days. Granted my repalcement DID NOT work that's what the time frame was. Now I'll time them on round two! They ship them to McAllen Texas and overnight air the package. Hope that helps
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on January 22, 2006, 08:06:00 AM
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I live in California and I got my replacement in 6 days. Granted my repalcement DID NOT work that's what the time frame was. Now I'll time them on round two! They ship them to McAllen Texas and overnight air the package. Hope that helps
Well I just contacted support and they said I should have mine back tommorow and from the UPS tracking number it looks that way which I think is great servios 4 days total from my house and back if it does come tommorow BUT when asking him if I will be getting mine back repaired since it didnt have a single scratch on it he said he didnt know but the repair center might send another one refurbished. I think if they cant fix mine I should get a brand new one not somebodys old possible beat up one thats BS. Will see but I was pretty pissed when to me it sounded like I will not get mine back but another one.
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Title: Defective Xbox 360 ?
Post by: sakattack on January 23, 2006, 07:46:00 AM
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If you have three red lights your AV cables probably arent plugged in the right way.
yes and all we had to do was plug the damn thing in the right way and all our problems wud hv been solved. U shud freaking read properly to pass such comments.. Ppl hav had probs while they were using the damn box idiot.
I myself was using it and then it froze and then went to the light blinking issue. M$ is calmly taking back and replacing the units cuz they know there is a major fault in the 1st batch of their hardware.
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Title: Defective Xbox 360 ?
Post by: d13w93 on January 23, 2006, 01:28:00 PM
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Yeah the problem with the AV cables mentioned is if you have all 4 red lights. It's just telling you there's no AV input.
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Title: Defective Xbox 360 ?
Post by: EvolutionVII on January 23, 2006, 02:36:00 PM
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did they include a next day air label with anybody elses. I just got my shpping box today.
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on January 23, 2006, 03:06:00 PM
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did they include a next day air label with anybody elses. I just got my shpping box today.
Does it work? Yep I got my refurbished one today also and guess what. Doesnt work. It worked for about 20min then locked up, I unpluged it, plugged it back in and all I get is a black screen that says E 74 error contact support. I cant get out of this screen anymore as a few times I did get into the game but no more. Contacted support and they said this code means a hardwhere issue and I need to send it back. Second time now so I told them I want a BRAND NEW one since thats what I paid for.
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on January 23, 2006, 04:05:00 PM
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my god, this has got to be the shittiest repair and tech support ever
i called today, hoping to get a update of why it takes a week to repair, knowing that they got the box on tuesday
and what the fuck does the lady say, they recieved it on friday
and i have tracking proof they got it on tuesday,
i thought about going apeshit but decided to accept this crap and just call tommrow and find out what is going on
if it doesnt ship today or tommorow, im gonna be really fucking pissed
Ya I got mine back in 4 days but it doesnt work so whats the point. Hope you have better luck. Gee my first brand new one at least worked after about 10 times loading a game this one doesnt work at all now. If I knew that I would have dealt with the loading problem and kept mine. Another week, Here we go again. Dont they check these before they leave the factory? WTF
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Title: Defective Xbox 360 ?
Post by: sakattack on January 24, 2006, 03:37:00 AM
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Hey retarded asinine dumbwit, this is not a fuking english literature thread, if u hv never encountered short forms in ur 15 yrs of life then i can't help it. I can touch type 45+ words per min, but will use shortforms whenever i want to...I can't cater to all 3 ppl (people) who hv an IQ in single digit. FFS, LMFAO, LOL, IMHO, u r a turd...now i've given u alot of words to learn for next 10 yrs...try to go slow otherwise ur pea-sized brain mite (might) overheat and then u'll b blinking 3 red lights for the rest of ur life RIP..
Wow, finally admission of truth there..
Nothing much, just like u.. BTW WTF DOES "LEARN TO FUKING SPELL" MEAN??? CHK UR GRAMMER ASSWIPE
You are probably one of the idiots that shoved your console in a 4 by 2 inch space and covered it in carpet, and you wonder why it fucked up.
Actually yes, u were bending over for some reason and i cudn't help but shoving it up ur arse..
Display cable conectivity issue is 4 red light DICKHEAD (what a fuking retard u r )
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Title: Defective Xbox 360 ?
Post by: jiggysmb on January 24, 2006, 07:57:00 AM
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My brother got a system back in November that broke down within a few days. He is now on his 3rd system which gave 3 red LEDs again about a week ago! Not to mention the case looked $hitty. I would be so infuriated if I was in his position. I would have driven/flew/hitchhiked to the damn repair facility by now. Good luck to everyone experiencing the problems, I admire everyones patience!
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Title: Defective Xbox 360 ?
Post by: Karlito525 on January 24, 2006, 01:43:00 PM
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lol this is some good stuff
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on January 24, 2006, 05:39:00 PM
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I'm absolutely rotted. It will be exactly a month tomorrow and still my problem's not fixed. Finally got a NEW xbox back from MS to open up the box and find out that they forgot to send me a HD. I call back, get mad, talk to a supervisor and they tell me i have to wait 3 days for someone to call me back and confirm that i don't have a HD. They said there will be an "investigation period". Is someone going to come to my house and search it to see if i actually did, or did not recieve the HD? I asked the supervisor if that's what they were gonna do, and he said "no", so why even wait 3 days? why can't they just overnight me a new HD through Purolator or DHL? it makes no sense to me!
I call back today to get an update because i'm getting rotted with this service to find out my case hasn't even been sent to the service center, so nothing has even started to be done about this. I'm really pissed off. I really hope MS loses a lot of money over 360 and i really hope they hire some better people in their call centers who know what they're talking about, as well as at least try to resolve the problems in a timely manner. Not a month later. My little brother has been waiting to play the 360 since Christmas day, but nope, we've gotta wait a month calling MS constantly just being sent around in circles. I'm pissed.
Screw you MS!!!!!
They told me to make sure I just send the core consol without the hardrive. So I did and got a refurbished one in the other day that gives me the black screen of death and locks up everytime I play NFS but for some reason it has been working all day today eventhough all day yesterday I could not even load one game. Whats with these things anyway? Im now stuck between a rock and a hardplace. Should I still send it back AGAIN and hope I get a perfect working one or keep this one as now it seems to be working better? Also when they sent me this one they sent it with a brand new harddrive the left on so I have two now so I cant complain too much I guess. Oh well.
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Title: Defective Xbox 360 ?
Post by: sakattack on January 25, 2006, 01:18:00 AM
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lol this is some good stuff
Yep this pimple faced kid is hilarious....
worth wasting few secs to read his nonsensical rant
I'm absolutely rotted. It will be exactly a month tomorrow and still my problem's not fixed. Finally got a NEW xbox back from MS to open up the box and find out that they forgot to send me a HD. I call back, get mad, talk to a supervisor and they tell me i have to wait 3 days for someone to call me back and confirm that i don't have a HD. They said there will be an "investigation period". Is someone going to come to my house and search it to see if i actually did, or did not recieve the HD? I asked the supervisor if that's what they were gonna do, and he said "no", so why even wait 3 days? why can't they just overnight me a new HD through Purolator or DHL? it makes no sense to me!
I call back today to get an update because i'm getting rotted with this service to find out my case hasn't even been sent to the service center, so nothing has even started to be done about this. I'm really pissed off. I really hope MS loses a lot of money over 360 and i really hope they hire some better people in their call centers who know what they're talking about, as well as at least try to resolve the problems in a timely manner. Not a month later. My little brother has been waiting to play the 360 since Christmas day, but nope, we've gotta wait a month calling MS constantly just being sent around in circles. I'm pissed.
Screw you MS!!!!!
Dont blame the call center guys blame the fukers in QA and manufacturing dept of those chinese factories and in M$...
I'm left high and dry with the premium box of red blinking lights, as i reside 1000s of km away from USA...HOw to send the damn box to them, they r telling me to call USA or UK and get it registered there
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Title: Defective Xbox 360 ?
Post by: sakattack on January 25, 2006, 01:52:00 AM
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I would send it in.
Wow, ur a genius how did u come up with such a brilliant suggestion?? must be cuz of those M&Ms u eat
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Title: Defective Xbox 360 ?
Post by: Drunkn_Munky on January 25, 2006, 03:17:00 AM
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Wow, ur a genius how did u come up with such a brilliant suggestion?? must be cuz of those M&Ms u eat
You really are a twat. He asked for an opinion and someone gave him his opinion, what the fuck is wrong with that? Grow up, go outside and go argue with the little kiddies down the playground. You're nothing but an immature little kid who thinks he is unstoppable because he's behind a computer screen. Give me your address and we'll have this little debate face-to-face, see who's the pimple faced kind then, shall we?
Flame me all you like, it really doesn't bother me, just flame me through PMs or emails rather than ruin good threads. I'll even give you my MSN and phone number if you want
Mod, please suspend or ban this dickhead, he's obviously only in this thread to flame.
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Title: Defective Xbox 360 ?
Post by: sakattack on January 25, 2006, 05:53:00 AM
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You really are a twat. He asked for an opinion and someone gave him his opinion, what the fuck is wrong with that? Grow up, go outside and go argue with the little kiddies down the playground. You're nothing but an immature little kid who thinks he is unstoppable because he's behind a computer screen. Give me your address and we'll have this little debate face-to-face, see who's the pimple faced kind then, shall we?
alright then fly over to Dubai, UAE, Middle East, Asia.... I'll be waiting at the airport, 5'9" approx 185 pounds, in early 30s... We'll c who'll do what to whom..
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Title: Defective Xbox 360 ?
Post by: Drunkn_Munky on January 25, 2006, 09:12:00 AM
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Wow, early 30s yet can't spell or use grammar, and is acting like a little child?
Is this guy I should be looking for?
Please, PM me or email me, you've ruined this thread enough already.
Anyway, anyone got any idea on the response time in the UK? My 'box crashes on the Xbox Guide but I don't want to have to wait months to get it back.
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Title: Defective Xbox 360 ?
Post by: d13w93 on January 25, 2006, 11:26:00 AM
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My UK experience: Called in the fault on Sunday, they sent the box tuesday, I sent it back Wednesday, they sent my new one Friday. So it was very fast.
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Title: Defective Xbox 360 ?
Post by: Spark on January 25, 2006, 12:25:00 PM
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Yep this pimple faced kid is hilarious.... worth wasting few secs to read his nonsensical rant
Dont blame the call center guys blame the fukers in QA and manufacturing dept of those chinese factories and in M$...
I'm left high and dry with the premium box of red blinking lights, as i reside 1000s of km away from USA...HOw to send the damn box to them, they r telling me to call USA or UK and get it registered there
No offence, but that's one of the risks of importing hardware. If the console isn't out in your territory, you're lucky that they have even helped you that far, and not told you to piss off straight away, which is what most other companies would have done.
I completely agree with you though, it's quality control that should be getting in shit for this, not the poor bastards who answer the phones and are left to pick up the pieces.
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Title: Defective Xbox 360 ?
Post by: lostboyz on January 25, 2006, 12:44:00 PM
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@sakattack
shut up, be helpful or get out. you are a poor representation of the community we have here
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Title: Defective Xbox 360 ?
Post by: QwertyUiop14444444 on January 25, 2006, 01:41:00 PM
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If you have three red lights your AV cables probably arent plugged in the right way.
Let me change this to "If you have three red lights your AV cables might not be plugged in the right way. I didn't mean to suggest that this would be , 100% , for sure your problem.
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Title: Defective Xbox 360 ?
Post by: lostboyz on January 25, 2006, 03:04:00 PM
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well generally warning labels are 100% and 3 lights mean hardware issue, 4 lights is AV cable
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Title: Defective Xbox 360 ?
Post by: StanleyTheManley1 on January 25, 2006, 05:51:00 PM
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My replacement box gave me the 3 red lights the day I got it back, well should i say the two days after that when they sent me the PSU they forgot to send with my d@mn replacement box. So I umplugged everything cleaned it off and plugged it back in. Still had the lights. Turned it off, umplugged HD, works fine, plug HD back in and has worked since then, sorta. Now about every other time I go in to send a friend a message in the dashboard while playing a game, it freezes and I have to reboot b4 it works again. My replacement box has an earlier manufaturer date than the one i sent in and like others, my replacement box looks like holy hell. This really is the biggest crap shoot I've ever been involved with. Seriously, how can this entire operation be so sh!tty?
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Title: Defective Xbox 360 ?
Post by: Drunkn_Munky on January 26, 2006, 02:57:00 AM
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My UK experience: Called in the fault on Sunday, they sent the box tuesday, I sent it back Wednesday, they sent my new one Friday. So it was very fast.
Thanks, I've been worrying I'll be months without my 'box like some other people have been.
"anyone have a missing drive?" I read it somewhere in this thread. Although they've waited over a month for it. Good luck.
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on January 26, 2006, 09:31:00 AM
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Well I sent my second one back after getting the Black E-74 screen way too many times a day so will let you know when I get my third one and if it works. In the meantime I guess I will just use the New 360 Core System I bought for a friend for now. Just got that in today and need to make sure everything works for a few days before giving it to him. Its only right I test it out you think?. Hey I paid for it.
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Title: Defective Xbox 360 ?
Post by: EvolutionVII on January 26, 2006, 02:36:00 PM
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I am hoping mine comes back with no problems. They have had it for 1 day now I am counting it down. Even printed ups page showing it was received it yesterday.
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Title: Defective Xbox 360 ?
Post by: BRIDGECHASM on January 26, 2006, 08:53:00 PM
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My 360 after 2 weeks of 1-hour-a-day gaming stated E74 about five times in a week. Luckily, a MS representative was very helpful and ordered ny xbox to be repaired. Before that thought, the HD wires , when hooked up produced a perfect double image on my tv. Still leaving the wires in the same place, I switched the swithch to tv instead of HDTV. It worked perfectly.
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Title: Defective Xbox 360 ?
Post by: WickedGit on January 27, 2006, 11:20:00 AM
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I've had two Premiums since 2nd January. Sent the latest one off today.
First one purchased on 2nd Jan from Game in Middlesbrough, lasted 90 minutes then optical drive failed and would not read and DVD formatted media - read CDs fine.
The replacement lasted a week, froze a few times then I got the three red lights. Phoned in on the 17th and then waited a week before calling again only to be told my previous call had not even been logged. Furious.
Two consoles, two failures, both different faults. Both consoles handled and cared for like rare china, both sat alone (horizontally) on glass shelf with psu on separate glass shelf, no heat source anywhere near em. Ambient temperature of room is 19 degrees, plus or minus one degree.
I have had three differing requests for items to return: firstly console and psu, secondly console only and lastly console, psu, hard disk drive and kettle lead.
I have had to take two days (wasted) holidays from work that to buy back would cost more than the cost of the console - it is almost cheaper to throw it away and buy another.
Quality sucks. Support sucks.
Sorry to sound negative and moan on my first post here, but it really is disappointing
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Title: Defective Xbox 360 ?
Post by: punker_bob_23 on January 27, 2006, 01:11:00 PM
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Got a phone call from the fiance and another Xbox360 has arived. She hooked it up turned it on and she said no red lights. Maybe it needed a womans touch. I'll post again and let everyone know if THIS ONE works or NOT. My fiance said it had a plastic strip across the disc tray, so maybe the systems new, I was also told that the HDD looked used....Oh well If it works I'll be happy.
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Title: Defective Xbox 360 ?
Post by: twistedsymphony on January 27, 2006, 01:42:00 PM
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I'm un-pinning this topic
A link to this topic will remain in the newly created Xbox 360 Error Codes Explained FAQ
http://forums.xbox-s...howtopic=484726
If you're having problems I suggest you read that topic, Also this will help others read about their problem before posting here.
If you have any questions please PM me.
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Title: Defective Xbox 360 ?
Post by: gwarslave_josh on January 27, 2006, 06:42:00 PM
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Before that thought, the HD wires , when hooked up produced a perfect double image on my tv. Still leaving the wires in the same place, I switched the swithch to tv instead of HDTV. It worked perfectly.
Are you using the DVI or and HDMI cable? If so change the channel on your TV then change it back the the correct input. My cable box does this to me all the time if I turn it on before I turn on my TV. Or make sure you let your TV "turn on" before you power up your Xbox.
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Title: Defective Xbox 360 ?
Post by: dikdiamond on January 28, 2006, 10:23:00 AM
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Yesterday I powered on my 360 to play Perfect Dark Zero,and all I got was the ring of light flashing in 1,3 and 4. Assuming the worst I tried unplugging my console completely,reattching everything,cables,etc. Nothing different. So then I tried without the hd. Without the HD all my games booted fine,but when I powered my system down,and attached the HD,same problem. So I went through the process again,left off my hd,booted up a game,and then reattached the hd with the sytem on. The screen went black but then completely rebooted and allowed me access to everything like nothing had happened. So far so good I went through and made sure all my gamesaves were there,my Live profile and everything else I have on there,and everything is. Games play ok. I've got plenty of ventilation for the console and power supply(held up by an upside down cd cake box lid ) Weird thing is,I had to reset the time and date. Nothing else. I'm not saying this is a permanent fix,and if it does mess up again I'll post,but it may help out a little.
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Title: Defective Xbox 360 ?
Post by: clerks37 on January 28, 2006, 10:38:00 AM
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mine died and when i sent it in and got it back it had a hdd on it
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Title: Defective Xbox 360 ?
Post by: clerks37 on January 29, 2006, 03:24:00 AM
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we all need to go on Jerry Springer with m$ and kick the crap out of them
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on January 31, 2006, 09:30:00 AM
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Well almost a week and still waiting for my 3rd 360 to come back. Contacted them and they said it looks like they have not even started on it yet eventhough I told them I want a brand new one. After waiting a week I guess Im not getting a new one.
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Title: Defective Xbox 360 ?
Post by: dikdiamond on January 31, 2006, 09:56:00 AM
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3 days later and mine is working ok. Hope it was just a random occurence
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Title: Defective Xbox 360 ?
Post by: sakattack on February 01, 2006, 03:52:00 AM
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I had to send in my original 360 in because it would keep freezing. It went really fast I sent it in on monday got back on friday. After 2 days of play my games started to freeze again. At least they sent me Quake 4 for free. I thought it was weird that it wasnt a MS game.
Can u guys in USA or UK go to the consumer rights protection agency and file with them a class action suit against M$hit ????
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Title: Defective Xbox 360 ?
Post by: WickedGit on February 01, 2006, 02:02:00 PM
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got my third 360 back today - refurb (second hand). HDD scratched and wrapped in sticky tape. Faceplate marked. Manufacture date Nov 2005.
I didn't pay nearly £500 for a second hand games console.
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Title: Defective Xbox 360 ?
Post by: gsxr on February 02, 2006, 06:34:00 AM
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mine died and when i sent it in and got it back it had a hdd on it
hey clerk when i called myxbox they asked me when i was doing my info if i had core or premium. I told them core. I wonder if you tell them you have a premium do they still tell you to ship in the HD with the premium or do they still not tell you to send it back in the white box with the 360/premium variant or just 360 premium variant console without HD?
After reading about the problems still going on I might call and talk to someone higher up?
Anyone talked or argued with anyone for some sort of compensation. like the people at M$ flub up and forget hdd or atleast give me a free friggin warranty, How much does ext warranty cost our of curiosity. Cause it scares me even after three months and more than one repair run and still getting lock-ups and still problems.. blagh.
I really love this console but M$ is handling this like total BS. I also agree and can plainly see now why they can not pump em out.
Does billy really take the hit on them, i know it was some on the xbox1 but is it really $700ish to make the 360? I know I read it on the main page but is it truth or rumor. It would not suprise me with the hardware it boasts though.
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on February 02, 2006, 04:54:00 PM
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hey clerk when i called myxbox they asked me when i was doing my info if i had core or premium. I told them core. I wonder if you tell them you have a premium do they still tell you to ship in the HD with the premium or do they still not tell you to send it back in the white box with the 360/premium variant or just 360 premium variant console without HD?
After reading about the problems still going on I might call and talk to someone higher up?
Anyone talked or argued with anyone for some sort of compensation. like the people at M$ flub up and forget hdd or atleast give me a free friggin warranty, How much does ext warranty cost our of curiosity. Cause it scares me even after three months and more than one repair run and still getting lock-ups and still problems.. blagh.
I really love this console but M$ is handling this like total BS. I also agree and can plainly see now why they can not pump em out.
Does billy really take the hit on them, i know it was some on the xbox1 but is it really $700ish to make the 360? I know I read it on the main page but is it truth or rumor. It would not suprise me with the hardware it boasts though.
No I have the premium, well had I should say and both times they told me to take of the Harddrive. Waiting for my 3rd one now about 8 days.
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Title: Defective Xbox 360 ?
Post by: mikedavis2838 on February 03, 2006, 06:58:00 AM
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So I finally was able to sit down and boot up the 3rd Xbox 360 I've had. After telling M$ they had better send me an UN-USED system, they finally did. It works great, but so did my first one for two months before it crashed.
If it worked for 2 months that leaves 7 days to exchange it two times. damn, thats fast turnaround
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Title: Defective Xbox 360 ?
Post by: clerks37 on February 03, 2006, 07:55:00 AM
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mine died aswell so I called 1-800-4my-xbox and they said that i will get a box by Friday it Will be empty and to send back the system and power supply sense it's a core i don't have to send my hdd as i got it from wal-mart does this sound right to any of you I was on line with Madden 06 and it locked up so I powered off and turned it on and got 3 red lights flashing so turned off took off hdd still the same m$ says it's common sense it was A launch day core this suck all weekend and no 360
mine died aswell so I called 1-800-4my-xbox and they said that i will get a box by Friday it Will be empty and to send back the system and power supply sense it's a core i don't have to send my hdd as i got it from wal-mart does this sound right to any of you I was on line with Madden 06 and it locked up so I powered off and turned it on and got 3 red lights flashing so turned off took off hdd still the same m$ says it's common sense it was A launch day core this suck all weekend and no 360
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Title: Defective Xbox 360 ?
Post by: kneehighspy on February 03, 2006, 11:10:00 AM
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i just picked up my 360 from walmart yesterday. five minutes into playing pgr3, it locked up. tried playing one of the videos on the hard drive, it locked up. trying the dash update and downloading the full auto demo to see if it locks up.
1 day with my new 360 and this is what i get. build date is 01/06/2006
//kneehighspy
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Title: Defective Xbox 360 ?
Post by: echto on February 03, 2006, 09:29:00 PM
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i don't have to send my hdd as i got it from wal-mart does this sound right to any of you
No it doesn't because in your post at the top of the previous page you said MS sent you the harddrive.
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Title: Defective Xbox 360 ?
Post by: dali71 on February 04, 2006, 01:40:00 AM
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We need to act now! We have been scammed by one of the biggest corporations in America and we deserve retribution.
Sincerely,
One pissed off Xbox 360 owner!
Amazing, you figured out their nefarious plan! To invest an assload of money into research and development for a new system, then sell it at a loss, after carefully engineering so that it will break. This insures that they can't sell any extra software to try and recoup their losses on the hardware, and also serves to alienate their customer base....brilliant, eh? (That's about a 10 on the sarcasm meter for you folks at home )
I mailed off my 360 to MS today to have it repaired, but you don't see me freaking out. I knew that as an early adopter of new technology I was taking a chance, but I accepted the risk. I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console. So calm down, have a beer or your drink of choice, and give them a chance to make things right and keep you as a customer. I assure you they want to receive more of your money in the future.
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Title: Defective Xbox 360 ?
Post by: MothXz on February 04, 2006, 03:27:00 AM
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This is my second xbox in two weeks and they both have failed. Well, at least I got to play for like an hour or so on the second defective xbox. Piece of crap. I guess I'll just have to stare at my game wishing I could play it.
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Title: Defective Xbox 360 ?
Post by: Lizotte on February 04, 2006, 07:00:00 AM
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Why is it the most angry complainers don't have gamercards?
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Title: Defective Xbox 360 ?
Post by: RuthlessCrib on February 04, 2006, 07:35:00 AM
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Why is it the most angry complainers don't have gamercards?
Well Im waiting on my 3rd one its been awhile now and I really can't complain too much because support for me at least has been great eventhough there consols havent treated me well. Anyway I called support yesterday and they said they did not start working on it yet but told me they would send me a free game for my troubles. They had 3 to choose from so I took Perfect Dark Zero. Thats already on its way, too bad I cant play it. For somebody who said before that MS is not giving people free games because of this well I just proved that to be wrong. Anyway hope some of you get something but dont say RuthlessCrib sent you when asking for one.
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Title: Defective Xbox 360 ?
Post by: Nosferatu on February 04, 2006, 04:18:00 PM
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I've got a dead one.
I bought my 360 on Jan 16th, 2006 (manufactured on 10/15/05). I've been playing it (sometimes for hours at a time) ever since then with no problems. It's well ventilated, and kept away from the power supply brick. I have it sitting horizontally.
Today, I turned it on, plugged my iPod into it and started listening to music from the dashboard. About 10 minutes later, the console froze with blue and green lines running vertically down the screen. I turned it off, and when I tried turning it back on, I got the three blinking red lights on the power button.
I tried all of the techniques mentioned on MS's site (unplug the console, remove the HDD, etc.) and nothing seems to work. Every once in a while, If I unplug everything (HDD included) except for the power cable, I can hit the power button several times in a row very fast and I will get FOUR blinking red lights on the front (meaning that the A/V cable is disconnected). At that point, if I plug tha A/V cable in, the console will start up. The Xbox logo will appear and then when it fades out to just a greenish white screen (usually when the dashboard is about to load), it will just hang. I did get it to load the dashboard one time (I had everything plugged in [A/V cable, power & HDD] except for the network cable). As soon as I plugged the network cable in though, the whole screen turned black and the console froze. After turning it off and back on, I got the three blinking red lights again.
I called MS's support line and they're going to send me a box to ship it back to them in for repairs. They said it wouldn't arrive for four days. Great. I hope they get this stuff sorted out fast. This is such a pain in the ass.
This post has been edited by Nosferatu: Feb 5 2006, 12:24 AM
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Title: Defective Xbox 360 ?
Post by: deakphreak on February 04, 2006, 03:46:00 PM
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Yea its always tough with new systems and sux when it goes wrong with your box. Im hoping nothing goes wrong with mine since ive cut it all apart and put lights n such in it. I can always switch out the bad parts for new ones i guess
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Title: Defective Xbox 360 ?
Post by: sakattack on February 05, 2006, 06:12:00 AM
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Why is it the most angry complainers don't have gamercards?
u can chk mine sakattack500 , i can't waste time to copy and make it into an avatar. And i only managed to play for 10 days till the damn thing died.
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Title: Defective Xbox 360 ?
Post by: sakattack on February 05, 2006, 05:47:00 AM
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Why is it the most angry complainers don't have gamercards?
u can chk mine sakattack500 , i can't waste time to copy and make it into an avatar. And i only managed to play for 10 days till the damn thing died.
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Title: Defective Xbox 360 ?
Post by: sakattack on February 05, 2006, 06:14:00 AM
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Amazing, you figured out their nefarious plan! To invest an assload of money into research and development for a new system, then sell it at a loss, after carefully engineering so that it will break. This insures that they can't sell any extra software to try and recoup their losses on the hardware, and also serves to alienate their customer base....brilliant, eh? (That's about a 10 on the sarcasm meter for you folks at home )
I mailed off my 360 to MS today to have it repaired, but you don't see me freaking out. I knew that as an early adopter of new technology I was taking a chance, but I accepted the risk. I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console. So calm down, have a beer or your drink of choice, and give them a chance to make things right and keep you as a customer. I assure you they want to receive more of your money in the future.
yes, early adopters for cars shud expect the cars to break down on highways. I shud expect my Sony 50" LCD TV to start shutting down automatically or freeze images randomly. The the new digital camera's might turn on but not expected to work since its a new product. RIGHT ???? We shud all wait and let the products lie in the market for 1 yr before making a purchase just to be sure RIGHT?? Sarcasm Level undefined....
R u a M$ whore??? If u r willing to throw down money down the toilet i dont give a damn, but i better get a product which shud perform as suggested by the fuking Manufacturer. If they wanted to do a fuking BETA Test then they shud say so and not charge us. The first thing they shud hv done was to close down the damn factories in china producing the piece of crap, and fire the QA guys. THen paid off atleast double the amount to all the ppl who had defective products, i'm assuming 1 in 5 ppl ???
After this they shud go back to the drawing board and launch it along with ps3 by 2007 when the product is ready.
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Title: Defective Xbox 360 ?
Post by: grim_d on February 05, 2006, 07:48:00 AM
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what is it that all you angry people dont understand, a percentage of a new product will always go wrong, anyway they are fixing them for free. I know about 5 people with a 360...and guess what..NO PROBLEMS, including myself, it cant be that bad....so calm down, chill out, and wait for your 360 to be returned.
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Title: Defective Xbox 360 ?
Post by: echto on February 05, 2006, 10:46:00 AM
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I shud expect my Sony 50" LCD TV to start shutting down automatically or freeze images randomly.
This is the 50" Sony I've got. Not one problem from day one.
http://esupport.sony...?mdl=KDF50WE655
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Title: Defective Xbox 360 ?
Post by: diosagain on February 05, 2006, 12:41:00 PM
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Amazing, you figured out their nefarious plan! To invest an assload of money into research and development for a new system, then sell it at a loss, after carefully engineering so that it will break. This insures that they can't sell any extra software to try and recoup their losses on the hardware, and also serves to alienate their customer base....brilliant, eh? (That's about a 10 on the sarcasm meter for you folks at home (IMG:style_emoticons/default/wink.gif) )
I mailed off my 360 to MS today to have it repaired, but you don't see me freaking out. I knew that as an early adopter of new technology I was taking a chance, but I accepted the risk. I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console. So calm down, have a beer or your drink of choice, and give them a chance to make things right and keep you as a customer. I assure you they want to receive more of your money in the future.
It's amazing that people like you out there exist. For you to just say we should bend-over and take it makes you no better then MS theme selves. I paid almost 500.00 for something that I expect to work. You are telling me that I should expect my product to fail and when it does be patient with them in sending me a new one. Well f*ck that! My console died and so has a good portion of the people's in this forum. Yeah, sure a margin of error should be about 3 percent. The thing is I think the number is a lot higher then that. I think that all of the systems released will eventually begin to fail over time if they haven't already. So people like you who are copasetic with MS sticking it in you makes me sick. My expensive product died and the big bad corporation should be held responsible! I didn't receive a warning label on the box stating that this is a new product and has a chance of failing two months down the road. I see the warning on the pack of cigarettes but I don't see it on the XBOX 360 package!
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Title: Defective Xbox 360 ?
Post by: echto on February 05, 2006, 01:17:00 PM
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I see the warning on the pack of cigarettes but I don't see it on the XBOX 360 package!
Apples and oranges.
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Title: Defective Xbox 360 ?
Post by: doubljdog on February 05, 2006, 02:12:00 PM
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QUOTE sakattack
yes, early adopters for cars shud expect the cars to break down on highways. I shud expect my Sony 50" LCD TV to start shutting down automatically or freeze images randomly. The the new digital camera's might turn on but not expected to work since its a new product. RIGHT ???? We shud all wait and let the products lie in the market for 1 yr before making a purchase just to be sure RIGHT?? Sarcasm Level undefined....
R u a M$ whore??? If u r willing to throw down money down the toilet i dont give a damn, but i better get a product which shud perform as suggested by the fuking Manufacturer. If they wanted to do a fuking BETA Test then they shud say so and not charge us. The first thing they shud hv done was to close down the damn factories in china producing the piece of crap, and fire the QA guys. THen paid off atleast double the amount to all the ppl who had defective products, i'm assuming 1 in 5 ppl ???
After this they shud go back to the drawing board and launch it along with ps3 by 2007 when the product is ready.
dude, you're a fuckin idiot, cars and tv's have been around for a long ass time, this is a brand new machine using a unique arch. tv's and cars use the same ideas, so quit bitching about your little 360 problem, i make dick for money and i still bought one, it broke on me and i'm getting it replaced, now you probably have 10 times the funds i do, so just quit crying about nothing you whiney little vagina
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Title: Defective Xbox 360 ?
Post by: zilli0n on February 05, 2006, 02:23:00 PM
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Want to know some fun facts about the 360....
It didnt go into testing to August, then being released in September.
M$ knew about the issues prior to its release, at the test site, the proof was in a the bag. Out of every 10 360s that ran by at least 1 would break/crash etc... something would go down south either with the software or cheap components... They would test using a method which basically you insert a disc in the console, which puts the console through a serious of test trying to crash the console, testing for mem leaks etc...
The lack of quality in the games can be attributed to IBM, I dont know if this was reported here, but the original Dev Kits that were sent out, proccessor was only clocked at 2.4 Ghz vs what it is at retail 3.2 Ghz.
And of course why shipping consoles back I read now takes so long... do the math. They are low on supply to begin with and of course some can be chalked up to human error... (not taking care of it properly, ventalation wise).
This post has been edited by zilli0n: Feb 5 2006, 10:26 PM
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Title: Defective Xbox 360 ?
Post by: dali71 on February 05, 2006, 02:00:00 PM
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It's amazing that people like you out there exist. For you to just say we should bend-over and take it makes you no better then MS theme selves. I paid almost 500.00 for something that I expect to work. You are telling me that I should expect my product to fail and when it does be patient with them in sending me a new one. Well f*ck that! My console died and so has a good portion of the people's in this forum. Yeah, sure a margin of error should be about 3 percent. The thing is I think the number is a lot higher then that. I think that all of the systems released will eventually begin to fail over time if they haven't already. So people like you who are copasetic with MS sticking it in you makes me sick. My expensive product died and the big bad corporation should be held responsible! I didn't receive a warning label on the box stating that this is a new product and has a chance of failing two months down the road. I see the warning on the pack of cigarettes but I don't see it on the XBOX 360 package!
Frankly, sir, it is litigious people like you who make me sick, and who are ruining our country. Just because I am giving MS a chance to make this right does not mean that I am "copasetic with MS sticking it in me". Now if they refuse to repair your 360 or make sure you have a properly working console, then I would fully support you in whatever legal endeavors you may pursue. This is what our legal system is for, to right wrongs, not to try and get a payday from a company that you haven't even given a chance to rectify your problem. Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
Now, if none of my statements make any sense to you, and you truly view MS as a "big bad corporation", let me ask you one question: why did you support them with your hard earned money? Don't think that I am not sympathetic to your frustration, because I truly am. I just learned many years ago to temper my frustration with reason and logic, not knee-jerk reactionism.
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Title: Defective Xbox 360 ?
Post by: zilli0n on February 05, 2006, 03:23:00 PM
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Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
They knew they had issues with the console prior to it being released, trust me. Let alone it didnt go into testing till August, when it was to be released in September. Also its very easy to win a war when you are on a diffrent pedastool, M$ has a product released, Sony doesn't. They do have stockholders, and that is their business, stocks... they could care less about what goes on as long as their pockets stay full.
I do understand the frustration some of you maybe going through, however worst case scenerio, you really aren't missing out on that much at the moment. Put your money back in your pocket, return it to your retailer, and just save it for another day.
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Title: Defective Xbox 360 ?
Post by: Nosferatu on February 05, 2006, 04:39:00 PM
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I've got a dead one.
I bought my 360 on Jan 16th, 2006 (manufactured on 10/15/05). I've been playing it (sometimes for hours at a time) ever since then with no problems. It's well ventilated, and kept away from the power supply brick. I have it sitting horizontally.
Today, I turned it on, plugged my iPod into it and started listening to music from the dashboard. About 10 minutes later, the console froze with blue and green lines running vertically down the screen. I turned it off, and when I tried turning it back on, I got the three blinking red lights on the power button.
I tried all of the techniques mentioned on MS's site (unplug the console, remove the HDD, etc.) and nothing seems to work. Every once in a while, If I unplug everything (HDD included) except for the power cable, I can hit the power button several times in a row very fast and I will get FOUR blinking red lights on the front (meaning that the A/V cable is disconnected). At that point, if I plug tha A/V cable in, the console will start up. The Xbox logo will appear and then when it fades out to just a greenish white screen (usually when the dashboard is about to load), it will just hang. I did get it to load the dashboard one time (I had everything plugged in [A/V cable, power & HDD] except for the network cable). As soon as I plugged the network cable in though, the whole screen turned black and the console froze. After turning it off and back on, I got the three blinking red lights again.
I called MS's support line and they're going to send me a box to ship it back to them in for repairs. They said it wouldn't arrive for four days. Great. I hope they get this stuff sorted out fast. This is such a pain in the ass.
Just an update...
I called 1-800-4MY-XBOX back today to see if I really need to send my hard drive back with the console. I know for a fact that it's not the HDD causing the problem since it happens even with the HDD disconnected. They told me that I should send it anyway. Great. Now I have to go buy a memory card to transfer all of my saved games to so they won't get lost when I get the new console/HDD/power brick.
On the bright side, when I was on the phone with the customer service rep, I asked if there was anything they could do for all of the hassle I'm having to deal with. She transferred me to a supervisor. When she answered the phone, I explained to her what was going on and asked what they could do (very politely). She told me that they would send me a free copy of PGR3, Perfect Dark Zero, or Kameo. I've already got PGR3, and I don't really want PDZ, so I went with Kameo. Not bad. So far, I've been very pleased with their customer service. I just hope that I don't get my "new" console back sans the hard drive or power brick. We'll see!
Oh! When the supervisor was telling me that I still needed to send the HDD in with my console and power brick, I asked her why it was necessary. She said that if you have a "premium" system (one that came with the HDD), if you send it in without the HDD, they will register you as only having a "core" system. She went on to say that when this happens, your HDD is no longer covered under the warranty. So, for those of you thinking about not sending in your HDD when they ask you to, you may want to reconsider. I'm not sure how much truth there is to what she said, but I'm not going to test it.
This post has been edited by Nosferatu: Feb 6 2006, 12:42 AM
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Title: Defective Xbox 360 ?
Post by: echto on February 05, 2006, 04:48:00 PM
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Oh! When the supervisor was telling me that I still needed to send the HDD in with my console and power brick, I asked her why it was necessary. She said that if you have a "premium" system (one that came with the HDD), if you send it in without the HDD, they will register you as only having a "core" system. She went on to say that when this happens, your HDD is no longer covered under the warranty. So, for those of you thinking about not sending in your HDD when they ask you to, you may want to reconsider. I'm not sure how much truth there is to what she said, but I'm not going to test it.
Thats very interesting and good information to know but I would think that MS would already have a list of serial numbers for core, premiums, premiums with remotes, etc... Thinking logistics here, how many stores worldwide get what, so many premiums, so many cores, etc., serial numbers are more than likely already involved. Maybe the super was winging it just to keep a customer happy?
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Title: Defective Xbox 360 ?
Post by: sakattack on February 06, 2006, 12:11:00 AM
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This is the 50" Sony I've got. Not one problem from day one. (IMG:style_emoticons/default/biggrin.gif)
http://esupport.sony.com/perl/model-docume...?mdl=KDF50WE655
cool (IMG:style_emoticons/default/biggrin.gif) mine is this one http://www.sony-mea.com/product_details.asp?InpProdId=6067
U r better off with having HDMI connection, mine has 4 x s-videos 4 x composite and 2 x Components and useless memory stick reader (IMG:style_emoticons/default/mad.gif)
But its amazing, and yes, mine also doesnt hv any problems unlike XB360
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Title: Defective Xbox 360 ?
Post by: sakattack on February 06, 2006, 12:34:00 AM
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QUOTE sakattack
yes, early adopters for cars shud expect the cars to break down on highways. I shud expect my Sony 50" LCD TV to start shutting down automatically or freeze images randomly. The the new digital camera's might turn on but not expected to work since its a new product. RIGHT ???? We shud all wait and let the products lie in the market for 1 yr before making a purchase just to be sure RIGHT?? Sarcasm Level undefined....
R u a M$ whore??? If u r willing to throw down money down the toilet i dont give a damn, but i better get a product which shud perform as suggested by the fuking Manufacturer. If they wanted to do a fuking BETA Test then they shud say so and not charge us. The first thing they shud hv done was to close down the damn factories in china producing the piece of crap, and fire the QA guys. THen paid off atleast double the amount to all the ppl who had defective products, i'm assuming 1 in 5 ppl ???
After this they shud go back to the drawing board and launch it along with ps3 by 2007 when the product is ready.
dude, you're a fuckin idiot, cars and tv's have been around for a long ass time, this is a brand new machine using a unique arch. tv's and cars use the same ideas, so quit bitching about your little 360 problem, i make dick for money and i still bought one, it broke on me and i'm getting it replaced, now you probably have 10 times the funds i do, so just quit crying about nothing you whiney little vagina
Hey asswipe, i make $4k a month but it leaves me with some dough to spend on things i like, but doesnt mean i throw the money out of the fuking window. I'm not like u peddling ur ass for money. I work and i respect the money i get. I'm not crying but angry like most of the guys here on the board who have been cheated off their money by a shoddy product. U may be used to low quality products but not me.
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Title: Defective Xbox 360 ?
Post by: GSX on February 06, 2006, 05:40:00 AM
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Great. Now I have to go buy a memory card to transfer all of my saved games to so they won't get lost when I get the new console/HDD/power brick.
BTW, this won't work on some games. I tried to transfer all my saves yesterday. PDZ and DOA4 won't let you do it. I don't play those games much, so it didn't really matter to me.
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Title: Defective Xbox 360 ?
Post by: sakattack on February 06, 2006, 08:11:00 AM
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Frankly, sir, it is litigious people like you who make me sick, and who are ruining our country. Just because I am giving MS a chance to make this right does not mean that I am "copasetic with MS sticking it in me". Now if they refuse to repair your 360 or make sure you have a properly working console, then I would fully support you in whatever legal endeavors you may pursue. This is what our legal system is for, to right wrongs, not to try and get a payday from a company that you haven't even given a chance to rectify your problem. Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
It is your pushover kind that are encouraging companies to come out with shoddy products. And we r not the ones dropping coffee on ourselves and suing the company selling coffee. Also we are not the ones whose children are obese and sue the fast food joints just cuz we are fuking retards in not stopping the children from eating all that junk food.
why did you support them with your hard earned money? Don't think that I am not sympathetic to your frustration, because I truly am.
Y I supported and purchased their product was that xbox was quite a sucess and although i never actually played on it ( i was happy with my ps2) i knew it was at par or even surpassed PS2 on the gaming front. But after this fiasco, i will not buy any hardware from M$, unless its out in the market for a long time and had been tested by the general public.
I just learned many years ago to temper my frustration with reason and logic, not knee-jerk reactionism.
u might have been burned before and learned ur lesson and since u dint do anything about it u get pushesover again.
Frankly, sir, it is litigious people like you who make me sick, and who are ruining our country. Just because I am giving MS a chance to make this right does not mean that I am "copasetic with MS sticking it in me". Now if they refuse to repair your 360 or make sure you have a properly working console, then I would fully support you in whatever legal endeavors you may pursue. This is what our legal system is for, to right wrongs, not to try and get a payday from a company that you haven't even given a chance to rectify your problem. Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
It is your pushover kind that are encouraging companies to come out with shoddy products. And we r not the ones dropping coffee on ourselves and suing the company selling coffee. Also we are not the ones whose children are obese and sue the fast food joints just cuz we are fuking retards in not stopping the children from eating all that junk food.
why did you support them with your hard earned money? Don't think that I am not sympathetic to your frustration, because I truly am.
Y I supported and purchased their product was that xbox was quite a sucess and although i never actually played on it ( i was happy with my ps2) i knew it was at par or even surpassed PS2 on the gaming front. But after this fiasco, i will not buy any hardware from M$, unless its out in the market for a long time and had been tested by the general public.
I just learned many years ago to temper my frustration with reason and logic, not knee-jerk reactionism.
u might have been burned before and learned ur lesson and since u dint do anything about it u get pushesover again.
Frankly, sir, it is litigious people like you who make me sick, and who are ruining our country. Just because I am giving MS a chance to make this right does not mean that I am "copasetic with MS sticking it in me". Now if they refuse to repair your 360 or make sure you have a properly working console, then I would fully support you in whatever legal endeavors you may pursue. This is what our legal system is for, to right wrongs, not to try and get a payday from a company that you haven't even given a chance to rectify your problem. Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
It is your pushover kind that are encouraging companies to come out with shoddy products. And we r not the ones dropping coffee on ourselves and suing the company selling coffee. Also we are not the ones whose children are obese and sue the fast food joints just cuz we are fuking retards in not stopping the children from eating all that junk food.
why did you support them with your hard earned money? Don't think that I am not sympathetic to your frustration, because I truly am.
Y I supported and purchased their product was that xbox was quite a sucess and although i never actually played on it ( i was happy with my ps2) i knew it was at par or even surpassed PS2 on the gaming front. But after this fiasco, i will not buy any hardware from M$, unless its out in the market for a long time and had been tested by the general public.
I just learned many years ago to temper my frustration with reason and logic, not knee-jerk reactionism.
u might have been burned before and learned ur lesson and since u dint do anything about it u get pushesover again.
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Title: Defective Xbox 360 ?
Post by: Spark on February 06, 2006, 10:23:00 AM
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I have been waiting for a replacement power supply from them for nearly three weeks now, despite being promised that it would be delivered to me within 3 days of me returning the old one.
Everytime I call them, I am promised a call back which doesn't actually materialise. To be honest now, it would seem as though their support staff are just as useless and lazy as their quality assurance personnel and I'm starting to wish I'd never set eyes on the fucking thing.
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Title: Defective Xbox 360 ?
Post by: onejk on February 06, 2006, 12:20:00 PM
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Well DHL finally came to pick up my xbox today! So M$ should recieve it tommorrow. Hopefully it won't take too long to get it replaced. Anyone else had one replaced in the uk? How long did it take for the the replacement to arrive?
Also i had same problem as GSX with transfering game saves from hdd to mem stick, PDZ and DOA4 just won't copy over, but thankfully PGR 3 did, which is the game i've played most.
Do you think i should ask M$ for a free game or at least to re-enburse me for the 20+ pounds i had to spend on a mem stick becuase they wanted the hard drive back?
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Title: Defective Xbox 360 ?
Post by: Spark on February 06, 2006, 12:39:00 PM
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The doa save files are copy protected, so you won't be able to transfer them.
Just another example of Tecmo being anal fuckwits.
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Title: Defective Xbox 360 ?
Post by: dali71 on February 06, 2006, 01:25:00 PM
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u might have been burned before and learned ur lesson and since u dint do anything about it u get pushesover again.
It is quite clear from your post that you are an idiot. For the sake of mankind, please don't ever reproduce.
Kthxbye.
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Title: Defective Xbox 360 ?
Post by: clerks37 on February 07, 2006, 12:00:00 AM
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http://forums.xbox-s...howtopic=486042
heres my post sent mine back to m$ today hope to get it back soon
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Title: Defective Xbox 360 ?
Post by: Master X on February 07, 2006, 01:16:00 AM
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My vertical/horizontal ball detector is fucked it keeps flicking from player 1 to 2 on the ring of light. My 360 has frozen two times so far, once when I was playing the Quake 4 demo and when I left my 360 on all day and it froze at 1 in the morning.
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Title: Defective Xbox 360 ?
Post by: WickedGit on February 07, 2006, 12:45:00 PM
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I am currently waiting for my third 360 replacement (which makes four machines I have had in total).
the one I sent back today works perfectly well. It is just a refurbished (second hand) machine with a scratched faceplate and HDD (the HDD also had sticky tape wrapped round it which came off leave gunk around the edge).
On complaining to MS they sent me a nice email telling me thanks for the feedback we will pass it on to support so they can improve their service.
so out of all my hassle, 36 days of ownership with just 13 days of useability, four machines, three days off work to send it back, nearly £500 spent and all that I get is a reassurance that some support manager will get a pat on the back cos he improved his quality by sacking a moron or two thanks to my complaint.
I've just about f**king had it.
If all these people can do it palm me off with a second hand machine cobbled together from spare parts and tell me they done their best and i should be grateful it works then i can only describe it as a f**king disgrace. Would have got better service from a guy building consoles in his garage.
This post has been edited by WickedGit: Feb 7 2006, 08:49 PM
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Title: Defective Xbox 360 ?
Post by: onejk on February 07, 2006, 02:22:00 PM
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My xbox is currently at M$ being repaired or replaced.
The way i see it is. Theres no point me getting stressed about it. To everyone that is ranting and raving about M$ and complaining about how S**T the 360 is, why don't you just get a refund and go without one then? oh but you don't want to do that because when u actually think about it you realise how amazing this console is and what its potential is.
So either be patient and let M$ sort it out which they will even if they have to replace your 360 a 100 times, they will!!! Or just get a refund and stop moaning like old grannys
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Title: Defective Xbox 360 ?
Post by: WickedGit on February 07, 2006, 03:21:00 PM
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...Or just get a refund and stop moaning like old grannys
It wasn't like this in my day...
They need a damn good hiding...
Where's me teeth?
Refund? It's not worth the 30 bob I paid for it...
This post has been edited by WickedGit: Feb 7 2006, 11:27 PM
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Title: Defective Xbox 360 ?
Post by: spearfree on February 07, 2006, 09:09:00 PM
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I am getting error codes 0022, 3002, 3002 and 0032 (IN THIS ORDER)!
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Title: Defective Xbox 360 ?
Post by: Nosferatu on February 08, 2006, 11:27:00 AM
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I just checked the error code I'm getting with the three flashing red lights (of death), and it's 0020:
0 = 4 lights flashing
0 = 4 lights flashing
2 = 2 lights on top flashing
0 = 4 lights flashing
Does anyone know what this code means? I couldn't find it in the "error codes" thread.
(http://forums.xbox-scene.com/index.php?showtopic=484726)
This post has been edited by Nosferatu: Feb 8 2006, 07:48 PM
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Title: Defective Xbox 360 ?
Post by: onejk on February 08, 2006, 12:12:00 PM
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0020 is the same code my 360 had before i sent it back, i couldn't find what it ment either!!!
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Title: Defective Xbox 360 ?
Post by: Nosferatu on February 08, 2006, 11:54:00 AM
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0020 is the same code my 360 had before i sent it back, i couldn't find what it ment either!!!
Did you send your power supply back with it? If not, when you got the new/replacement console, did/does it work okay with your old power supply? I just got the box to send mine back today, but there's no room for the power supply, so I guess I couldn't send it if I wanted to!
Thanks!
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Title: Defective Xbox 360 ?
Post by: StanleyTheManley1 on February 08, 2006, 02:16:00 PM
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My second box just died on me yesterday. It gave me the 3 red lights the day I got it back and has been working intermitently since, but it finally gave out. Hooray for me, I get to send in another one and cross my fingers that I don't get another piece of shit back. Kick Ass! On behalf of the many people you have dicked around, I really would like to thank you M$ for another opportunity to test my patience. I don't have enough stuff going on already, and I really don't get enough opportunities to deal with lazy customer service reps who could give a crap about you, the product, or anything else. Did I also mention that I enjoy the fact that they have no communication with the repair center, but that they do have active imaginations when thinking up new stories to tell us every time we call in. "Hey John, I just thought up another load of crap to tell customers when they call in for status updates, it's a real gas!" Really I could go on for hours, but I'm sure you have too many thank you letters to read through at this time. So from all of us, Thank you, and keep up the good work!
On a side note: For all you those requesting that we not bitch or moan about the situation, I only have this to say. Stop bitching about other people bitching about their Xbox's not working. We have a right to bitch and you're just doing the same thing as they(we) are. Do you see the irony? You bitching about the fact that we are bitching is really counter-productive.
We must unite and join arms in the fight against POS game consoles world wide. Seriously this bickering and child-like arguements over who has the high ground on how to react to this predicament is not the way to go. Can't you see, that's just what the terrorists want? We must Unite for a better tomorrow, so our children and their children's children will be safe from faulty new gaming technology.
This post has been edited by StanleyTheManley1: Feb 8 2006, 10:17 PM
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Title: Defective Xbox 360 ?
Post by: onejk on February 09, 2006, 01:49:00 PM
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Got my replacement through today!!!! only sent mine back on monday!!! Can't complain about the speed of the service. Replacement console looks brank new, although not sure as manufacture date is 25/12/05 (DD/MM/YY). seems to work fine!!! also the hard drive is brand new as well. fingers crossed this one might be ok.
Nosferatu. i didn't send my power brick back, just console and hard drive
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Title: Defective Xbox 360 ?
Post by: Nosferatu on February 09, 2006, 01:33:00 PM
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That's GREAT to hear! Since you and I were getting the same error code, I'm hoping that my replacement will work as well (meaning "0020" is not a problem with the power supply).
Keep us updated on how it's working!
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Title: Defective Xbox 360 ?
Post by: kneehighspy on February 10, 2006, 07:18:00 AM
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i purchased my 360 on feb. 3, 2006 and it locked up 5 minutes after i turned it on for the first time. locked up in pgr3, videos on the hard drive. i tried everything, but it always locked up. didn't bother calling for repair, just took it back to walmart and got my money back.
i'll just continue to wait and look for another box when they get in stock. maybe the second one will work. i just can't get into my mind that i should have to send a brand new console, used less than an hour (for troubleshooting) in for repair, only to wait a week for a crapshoot that i get one back that works or atleast looks like the brand new one i just bought.
if the second one is bad when i get one, i'll just stick to my 1982 vectrex, it still works like it did when new, still looks new and it's over 23 years old.
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Title: Defective Xbox 360 ?
Post by: wonton2112 on February 11, 2006, 07:24:00 AM
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What if it doesn't give an error code...? Mine has frozen half a dozen times, 5 times in PDZ, and once on the NFS:MW demo... It freezes, it isn't over-heating, and there's no error code... at all.. =/
~Wonton2112
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Title: Defective Xbox 360 ?
Post by: drewberg111 on February 11, 2006, 07:12:00 PM
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hey wonton2112 same exact thing is happening to me plus halo 1 and 2 frame rates slow waay down in the middle of play. and no error codes what so ever. just curious if anyone knows why this could happen or possible sources of error. id rather not send it back just yet since all the yap about people being given used systems in return. thats not right. so any ideas ill be glad to hear them. thanks
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Title: Defective Xbox 360 ?
Post by: hercyboy on February 11, 2006, 11:57:00 PM
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My machine is locking up on fifa 2006.
Checked disk etc no scratches.
Where would I send my machine back to in the UK.
Should I contact M$ Direct or the shop???
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Title: Defective Xbox 360 ?
Post by: lmaolmao on February 12, 2006, 08:09:00 AM
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contact 0800 587 1102, just phoned myself.
getting mine replaced, after 5 days of owning it!
AWESOME!!!!!
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Title: Defective Xbox 360 ?
Post by: Nosferatu on February 14, 2006, 06:41:00 AM
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I just got my replacement yesterday morning, and it works GREAT! The "born-on" date is 10/23/05, and it looks brand new. It still has all of the protective covers on the IR port, the CD-ROM tray and the HDD. Here is the sequence of events.
2/4/06 - Xbox360 Died. Called MS Support. Coffin was sent to me.
2/8/06 - Coffin arrives and Xbox360 is sent back to MS support.
2/13/06 - New Xbox360 arrives at my door.
So it only took 5 days (that's including two weekend days) from when I shipped out the old one until I got my replacement. Not bad!
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Title: Defective Xbox 360 ?
Post by: SARGE 67 on February 15, 2006, 01:42:00 PM
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Ok ,It took me a few days to read thru this whole thread. So hears my 360 story. just got my xbox last week. everything works except xbox live wont connect. ran the diagnostic all connection test come up ok but cant connect to Live. so call MS up and go thru everything , seems the errors come up and he states I need to get repaired or replaced. gives me a case # tells me I will be called back on this past monday. OK nobody called I called them back the new rep tells me this wasnt escalated and she would do so took my xbox live account info and gave me a ref # told me I would be contacted by today again nobody called so I called them. the third rep I spoke to states nothing was done because I wasnt registered and the issue wasnt linked to my xbox live account so nobody called. .. SO NOW I get told someone will call me for surein 24 to 48 hrs and make arrangements to fix troubleshoot or whatever it is they are going to do. .. was expecting them to tell me I would get a box and send it back , has anyone got this experience or what.
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Title: Defective Xbox 360 ?
Post by: rootz on February 16, 2006, 07:58:00 AM
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I bought my 360 on 8th of December. It's a Core version because I couldn't find a Premium back then. I also bought a harddrive with it. It has worked fine until now.
I got a glimpse of the coming already two days ago. I was downloading the demo of King Kong and after a few minutes the console hang and gave that graphics distortion usually caused because of overheating. I tried a few times but I didn't get the download to work.
Now today I get Condemned: Criminal Origins by mail. I start it up, play it for a few minutes and get to the first crimescene in the beginning of the game. Bang, black screen, the console hangs up. I turn off the power and restart it: three red light of death -- NOOO. I was so pissed off. I tried again a few times and always after a few minutes of gameplay it does the same thing.
I called MS support and they said they'll replace my console. I'll have to wait 7-10 days like everyone else.
After the call I started the console up again. It wouldn't start. Again 3 red lights. It doesn't even let me get back to the dashboard anymore.
I think it'd sad because the console worked fine like for over two months and now it broke. This sucks. Thank god I've got my original Xbox still alive and kicking and the fact I've got Freedom Fighters waiting to be played fresh from the start. Glad I saved it for the future.
And now I'm waiting for that UPS box to send the console back to MS...
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Title: Defective Xbox 360 ?
Post by: SARGE 67 on February 16, 2006, 09:56:00 AM
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I spoke to MS rep#4 today who suppsedly spoke to a supervisor. he states that my problem w connecting to Live can be fixed over the phone and a tech will call me within 24 to 48 hrs. Does anybody know what fix there is for Failure to connect to xbox live when all the connection tests come back as good. I mean I went thru all the troubleshooting steps listed on their website and the original rep I spoke to stated the error was something that they needed to send the system back to fix. error msg from more info screen. w= 0000-000Bx= 0000-F001 Y=00c2-03c0 Z= 0000-0000... Im getting pissed .. (IMG:style_emoticons/default/grr.gif)
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Title: Defective Xbox 360 ?
Post by: rockz on February 17, 2006, 12:28:00 AM
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I think if MS dont get there shit together people will be sliding right into the new PS3 when it is released, and Halo3 won't help them.(You cant play halo3 on a console that don't work!!!!)
I was reading in a earlier post that MS was having problems with the DDR memory chips in the consoles. The manufacture had a quality control of about 80-85 % out of a hundred so ho hase the bad consoles with the 15-20 % bad chips...????(hardware fail) I dont like to gamble, but when you pay 700.00 for a console I would exspect it to work right. I think I will wait till next year to get mine, just maybe ?? they might have the system problems worked out. .
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Title: Defective Xbox 360 ?
Post by: Gummby on February 21, 2006, 07:29:00 PM
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Well my 360 died on Sunday night....I did the math....90 days after I bought it on the 22nd of Nov. Called M$ yesterday and with no questions asked about the date I bought it the guy said they would be sending out a box for shipping to service. Get home today and there is already a Purolator sticky on my door, went down to the Purolator depot with my 360 shoved it in the box sealed it and walked back in and sent it.
I hope it gets turned around just as fast as they got on top of sending me the box, I have a week off next week and was hoping to do some serious gaming and this happens. Nice timing though 1 more day and the 90 day warranty would have expired, I still think they would have fixed it and if not I paid for a 3 year warranty extension at Worst Buy anyway.
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Title: Defective Xbox 360 ?
Post by: bunit2360 on February 22, 2006, 04:19:00 PM
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OK for everyone who gets the 3 red lights.....(everyone in this whole Forum ) the same thing happened to me...just hit it on both sides like a light little open palm smack...I got mine the relase date...it got the red lights after 4 days..hit it on both sides and works perfectly...havnt had any problems and doubt I will
oh and DO NOT buy NHL 2K6....worst game of life, ive had mor fun playing fuking top corner hockey then that piece of shit
and if anyone wants to buy NHL 2K6 of me......i'll take any offer
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Title: Defective Xbox 360 ?
Post by: echto on February 22, 2006, 06:46:00 PM
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and if anyone wants to buy NHL 2K6 of me......i'll take any offer
$1 and you pay shipping.
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Title: Defective Xbox 360 ?
Post by: Tr!X on February 23, 2006, 12:30:00 AM
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oh and DO NOT buy NHL 2K6....worst game of life, ive had mor fun playing fuking top corner hockey then that piece of shit (IMG:style_emoticons/default/ph34r.gif)
fifa is the weost game alive
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Title: Defective Xbox 360 ?
Post by: nyghtspydr on February 26, 2006, 03:19:00 AM
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OK for everyone who gets the 3 red lights.....(everyone in this whole Forum ) the same thing happened to me...just hit it on both sides like a light little open palm smack...I got mine the relase date...it got the red lights after 4 days..hit it on both sides and works perfectly...havnt had any problems and doubt I will
Ok, that is the craziest fix I have ever heard of.....but I tried it nonetheless. I was also having problems after less than 48 hours after I got mine.
I was getting 0120 as an error code.
After letting it cool down, I turned it back on to get the same error.
Then i tried Bunit's fix by gently slapping it on each side, and....IT ACTUALLY FUCKING WORKED!!!
It turned back on, and everything "Seems" to be fine now...
I will keep a close eye on it.
Oh, and now I am filling out that "Extended WArranty Card" so I can make sure to always have M$ pay for this shit when it breaks again.
Thanks!
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Title: Defective Xbox 360 ?
Post by: StormLord on February 26, 2006, 04:05:00 AM
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Ok, that is the craziest fix I have ever heard of.....but I tried it nonetheless. I was also having problems after less than 48 hours after I got mine.
I was getting 0120 as an error code.
After letting it cool down, I turned it back on to get the same error.
Then i tried Bunit's fix by gently slapping it on each side, and....IT ACTUALLY FUCKING WORKED!!!
It turned back on, and everything "Seems" to be fine now...
I will keep a close eye on it.
Oh, and now I am filling out that "Extended WArranty Card" so I can make sure to always have M$ pay for this shit when it breaks again.
Thanks!
^^ I tried it and the lights came back after a few reboots, My box died today with the error code 0102
baught it on launch day (nov, 22), never had a problem until today (4day's over the 90 day mark). wish me luck when I call it in for a return, hopfully a new one is sent back to me.
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Title: Defective Xbox 360 ?
Post by: deacon187 on February 26, 2006, 08:02:00 AM
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thank god i havent had an issue yet, i got mine a day b4 launch from a ma and pop video game store and havent had one issue yet besides a normal lock up here and their in the middle of an intese fight in NFSMW or COD2,its good to know M$ is taking care of their issues though since some of you say its past the 90 day warranty, i didnt get the extended warrenty so the 90 day is all i have, although i bought a system from best buy for a buddy in ohio since he couldnt find one, i sold it to another friend since the ohio guy was able to get one 4 days later i was going to get the 2 year replacement from best buy but was one day to late and they wouldnt honor it, ohwell i havent had an issue yet
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Title: Defective Xbox 360 ?
Post by: Brutal Infidel on February 26, 2006, 10:46:00 AM
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Yeah, was playing FFXI this morning (it had worked last night around 1130) turned on the console this morning at 1030, booted up FFXI had about 3 minutes of gameplay, and the screen froze. I couldnt do anything so i decided to shut the system off. Tried booting it back up and it doesnt work. I have tried unplugging everything and plugging it all back in, also compressed air into the system incase of dust problems. Still....nothing just the 3 blinking red lights, Quadrants 1,3,4. I tried the thing where you hold the sync button and the eject thing, and ended up with the error code 0110.... not listed or at least i cannot find it. If anyone knows anything that can help, please let me know. Am going to try hitting the sides of the system now as said in a previous post. Thanks.
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Title: Defective Xbox 360 ?
Post by: Lizotte on February 26, 2006, 11:47:00 AM
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I have tried unplugging everything and plugging it all back in
Did you disconnect the hard drive and try to boot it without it at least momentary?
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Title: Defective Xbox 360 ?
Post by: Brutal Infidel on February 26, 2006, 12:24:00 PM
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yeah i tried that, and nothing changed. Also tried the smacking system thing, didnt work either.
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Title: Defective Xbox 360 ?
Post by: LVmOddER on February 26, 2006, 08:25:00 PM
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Yeah.. I bought my first console on 1/6/06 and it had DVD-ROM problems. I sent it back to M$ and they then gave me another one. The sad thing was that mny new console had similar problems with the DVD-ROM drive so I was like wtf and I sent the system back to M$. I just got my third system about a week ago and the DVD-ROM acually works right now. wow what a suprise.. The only problem with my new console is that it locks up once in a while when im playing on live and that it lags even when im playing offline. I don't know the deal with this and I don't really wanna keep sending my system back and fourth.. So that's my crappy M$ experience.
Thanks for reading
-Lvmodder
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Title: Defective Xbox 360 ?
Post by: jacksc on March 01, 2006, 07:30:00 AM
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I have an electronics repair shop, we mainly repair PS2s & XBOXs. To my supprise, a few days ago a customer brought in an XBOX 360 for repair. I couldn't believe it. They are not even selling them in Australia yet and here I had a broken one. To cut a long story short I was able to repair it after a couple of hours spent working out how to get the thing open. I took some pictures and show the cause of the fault if anyone is interested to see..... My first XBOX 360 repair
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Title: Defective Xbox 360 ?
Post by: echto on March 01, 2006, 08:18:00 AM
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Absolutely FIRST CLASS!!!! Good job! Now that a problem has been identified I think your going to start a trend on the "I fixed it myself!'
Congrats!!!
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Title: Defective Xbox 360 ?
Post by: Gummby on March 01, 2006, 02:22:00 PM
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(IMG:style_emoticons/default/beerchug.gif) Cheers jacksc, nice find and great job repairing it. It may have taken you a cuppla hours to figure out how to take it apart but as far as I know M$crew has had my box for a week and they still haven't got around to figuring out how to take it out of the cardboard box that they sent me.
Too bad yer not in my neck of the woods I would've paid someone to fix mine instead of waiting for them bozos to just send me back another dud console.
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Title: Defective Xbox 360 ?
Post by: Gummby on March 02, 2006, 04:02:00 PM
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Just got my 360 delivered back from the repair depot, brand new unit from what I can tell, forgot to look at the build date before I put it in its place. All the stickies were on the DVD drive and the IR port and this one is a lot quieter than the last one. And as an added bonus they sent me a new wireless controller because they said their service was not up to what people should expect, nice bonus for being without my 360 for a week but all it did was made me fire up my old box up and play GR2 Summit Strike for the time being.
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Title: Defective Xbox 360 ?
Post by: Xeriak on March 03, 2006, 07:32:00 AM
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I need to get my Xbox 360 replaced as well.. But EBGames is still waiting on new 360's..
I'm tired of the constant freezing..
If soldering something inside the 360 would actually fix it for good.. then I'd be tempted to void my warranty.. but I'm not too convinced that resoldering something where the BIOS/TSOP chip is located, will fix it for sure.
To be very honest.. ever since the first two updates that occured via LIVE.. I must say my 360 is royally screwing up.. constant freezing with video garbage on-screen and sometimes a pitch black screen.
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Title: Defective Xbox 360 ?
Post by: microcutz on March 09, 2006, 07:52:00 PM
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I've had my 360 for about two months, I got my Hard Drive yesterday. So about an hour ago I was installing FF XI beta , I just went back to see if it ws ready to try and then noticed it was stuck at 10 mins to go. So waited a few mins then nothing , thot maybe if i try to cancel the install it would kick in. At this point I noticed the green light was on the xbox tho not the pad , so I tried to relink the pad and console back up and nothing. The next step was clearly to restart at which point I got the three red lights. I turend it off came here to find out what the problme was and now its back on, I really hope this can be sorted without too much problems.
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Title: Defective Xbox 360 ?
Post by: tbird2340 on March 27, 2006, 05:31:00 PM
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Sweet. I just traded a dude a 360 for a bunch of computer parts.. I get it today, power it on and have the three red lights with code 0020. No video no nuttin.. AWESOME!
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Title: Defective Xbox 360 ?
Post by: maxlifo on March 27, 2006, 06:14:00 PM
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Mine's just started crashing. Got it November 22nd (UK release).
Woo (IMG:style_emoticons/default/sad.gif)
http://static.flickr.com/42/118990950_eaec069757_b.jpg
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Title: Defective Xbox 360 ?
Post by: marauderrt10 on March 27, 2006, 09:51:00 PM
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Mine's just started crashing. Got it November 22nd (UK release).
Woo
http://static.flickr...aec069757_b.jpg
aww sucks man, thats kind of like i had but i dont have the checkered shit. I highly doubt out systems are broken. Maybe its the video cable thats broken.
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Title: Defective Xbox 360 ?
Post by: blackh8552 on March 28, 2006, 07:26:00 AM
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Purchased my premium system from Target on 3/25..
Got E-74 and bottom right light blinking 3/26 called M$ and they said I need service after some lame troubleshooting.
Went back to Target and returned system for another one... Soo far so good... fingers crossed
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Title: Defective Xbox 360 ?
Post by: jeffreydc on April 01, 2006, 01:56:00 AM
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Hate to tell you guys but there is no fis...and black I'll bet you that yours freezes within the next couple of days...I hope not though bud!! These things are overheating pure and simple. IT HAS ABSOLUTELY NOTHING TO DO WITH THE UPDATE!!!!!!!!!!!!! I bought two brand new ones and played WITHOUT EVER PLUGGING IN MY INTERNET CABLE and still got freezes. The only way for MS to fix this is to recall EVERY 360 made and not only redo the heat sinks but come up with a better way to cool these with better circulation. These boxes have VERY VERY POOR VENTILATION! If you place a fan blowing across it the time between freezes will decrease but it eventually will freeze up and as the processor degrades from heat it will be more frequent and eventually fail for good. I honestly believe that every unit MS manufactured is defective and no one will convince me otherwise. Those people who have not had freezes yet have lucked out so far and it is only a matter of time. These things run way too hot for them not to prematurely fail. Before you trash me and kiss MS ass wait a couple weeks to see if I'm wrong...I hope I am cuz this really sucks!
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Title: Defective Xbox 360 ?
Post by: arrton on April 04, 2006, 07:13:00 AM
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Hate to tell you guys but there is no fis...and black I'll bet you that yours freezes within the next couple of days...I hope not though bud!! These things are overheating pure and simple. IT HAS ABSOLUTELY NOTHING TO DO WITH THE UPDATE!!!!!!!!!!!!! I bought two brand new ones and played WITHOUT EVER PLUGGING IN MY INTERNET CABLE and still got freezes. The only way for MS to fix this is to recall EVERY 360 made and not only redo the heat sinks but come up with a better way to cool these with better circulation. These boxes have VERY VERY POOR VENTILATION! If you place a fan blowing across it the time between freezes will decrease but it eventually will freeze up and as the processor degrades from heat it will be more frequent and eventually fail for good. I honestly believe that every unit MS manufactured is defective and no one will convince me otherwise. Those people who have not had freezes yet have lucked out so far and it is only a matter of time. These things run way too hot for them not to prematurely fail. Before you trash me and kiss MS ass wait a couple weeks to see if I'm wrong...I hope I am cuz this really sucks!
i agree this is vry true i had my 360 working fine for a long time reading about others failing and thimking thank god thats not me but then slowly my xbox starting crashing the time between each geting shorter and even more severe i have now sent mine back TWICE for repair and am awaiting its return . i have read hundreds of forums with hundreds of problems with there 360s this is a huge problem that MS needs to address or risk alienating its customers ........... i wont even mention the dirty disk errors with oblivion.......
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Title: Defective Xbox 360 ?
Post by: MrPhunkee on April 04, 2006, 10:55:00 AM
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Mine officially died as well yesterday. Never ha d aproblem since launch, so i'm positive almost every console will crash within 6 months of playing it.
I'm not gonna include my hd, are they gonna brag about it? Dont wanna lose my savegames and bought arcade gmaes
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Title: Defective Xbox 360 ?
Post by: patrick2269 on April 04, 2006, 12:05:00 PM
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My 360 died last night, My video card was overheating the past few days, so I order a nyko intercooler and before it could get here my video card fried all I get now is 3 red lights (IMG:style_emoticons/default/sad.gif)
I got it Dec. 15 and it was working fine until this past week
This post has been edited by patrick2269: Apr 4 2006, 07:06 PM
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Title: Defective Xbox 360 ?
Post by: Darkshot1 on April 06, 2006, 10:32:00 PM
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I'm getting the 3 red lights, and the error code is 0102, and I have no idea what's wrong. It gave me this error before, and would not turn on, but somehow fixed itself (only thing i did was plug in my mp3 player to it, but thats most likely unrelated.)
Now its doing it again and its not turning on at all. I guess i got lucky last time. It hasn't even been used for about 4 hours, and it wasn't any rigorous playing, so its not overheating. I just decided to turn it on and it did this. It also froze up earlier during Perfect Dark, might be related.
It says on this thread that 0102 is an unknown error... anyone know?
And uh, i got mine 4 days ago lol.
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Title: Defective Xbox 360 ?
Post by: GSX on April 07, 2006, 04:53:00 AM
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0102 means return that bastard to the store (IMG:style_emoticons/default/laugh.gif) Especially since you got it 4 days ago....Not sure where you live, but the shortage is kinda over in NY. You shouldn't have a problem finding another. Download the bestbuy inventory checker if you can't find one(it worked for me, twice)
This post has been edited by GSX: Apr 7 2006, 11:54 AM
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Title: Defective Xbox 360 ?
Post by: blurry1 on April 08, 2006, 10:28:00 AM
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We just finally were able to buy a 360 from Best Buy this past Thursday night. Shortage seems to be over. We played it for an hour. Came home from work last night (Friday) and turned it on and got the 3 red lights of death. Tried all suggestions for restarting without luck. Sucks when the thing just completely fails after one hour of use. (IMG:style_emoticons/default/huh.gif)
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Title: Defective Xbox 360 ?
Post by: Fearless Viking on April 09, 2006, 01:20:00 PM
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I bougth my 360 a week after the europe relase, and i had no problems untill two days ago.
The shitbox keeps freezing while i am playing, and its so f### irritating.
MS need to take some serious action on this issue, instead of denying it.
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Title: Defective Xbox 360 ?
Post by: VinnySem on April 10, 2006, 10:27:00 AM
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I called MS on Saturday night, my console freezes up constantly. They overnight'ed a box to me for service, there is about a 10-day turnaround. Not sure if mine will be fixed or if I'll get a new one.
I wish they would issue a recall or something, instead of leaving the owness on the end user to contact them in the event of problems.
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Title: Defective Xbox 360 ?
Post by: shockin330i on April 11, 2006, 02:41:00 PM
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I don't know if this has been covered yet, but I read through most of this thread and didnt find anything.
Since yesterday, I noticed something wrong with my xbox. It seems that no picture is being sent to the screen, but I've only noticed this when I start the xbox with a game in it (Call of duty). So I tried starting it with NBA 2k6 and the picture came up, but it said that I had to play the game on an xbox 360 console. I don't get any error codes, I guess because I can't see anything. Anyhow, just wondering if anyone else had experienced this problem.
Thanks in advance
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Title: Defective Xbox 360 ?
Post by: cdubu on April 12, 2006, 02:09:00 AM
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mine died from GRAW:
GRAW
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Title: Defective Xbox 360 ?
Post by: Achtung on April 13, 2006, 01:59:00 PM
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Had my 360 since launch and have never had one problem, up untill yesterday while playing oblivion screen went blue and froze.
Now it either freezes on start up or gets flashing 3 lights with error code 0102.
It looks like ram problem or video melt down to me.
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Title: Defective Xbox 360 ?
Post by: VinnySem on April 13, 2006, 01:38:00 PM
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I called MS on Saturday night, my console freezes up constantly. They overnight'ed a box to me for service, there is about a 10-day turnaround. Not sure if mine will be fixed or if I'll get a new one.
I wish they would issue a recall or something, instead of leaving the owness on the end user to contact them in the event of problems.
So much for the "overnight'ed box" -- they sent it standard ground shipping, didnt get it until last night. With the holiday 3 day weekend, I'm not going to box it up and ship it until the 17th.
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Title: Defective Xbox 360 ?
Post by: g_alston on April 13, 2006, 06:36:00 PM
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I played happily on my xbox360 (premium) for 6 weeks but for no apparent reason it has stopped working today, no picture and no sound.
The power light is on but the ring of light on the console isn't lit up.
It also won't allocate segments of the ring of light to the controllers. It spins around searching for controllers but then the ring of light flashes and goes out.
xbox support guys think its the av cable but, I'm not convinced. If I pull out the av cable then I get a full red ring of light. So why the controller problem also? Anybody else have this problem?
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Title: Defective Xbox 360 ?
Post by: phatley on April 14, 2006, 04:35:00 PM
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O.K. Just curious. What is the record time anyone has had a 360 in the repair center. We are working on ours being gone for three weeks and we can't get anyone who will tell us when our box will be released. This is the third of fourth repair since the debut and the LONGEST downtime ever. Well, the customer service rep did say he was sure we sould have it back within a year (IMG:style_emoticons/default/ohmy.gif) but wouldn't promise anything better than that. (IMG:style_emoticons/default/sad.gif)
So much for the "overnight'ed box" -- they sent it standard ground shipping, didnt get it until last night. With the holiday 3 day weekend, I'm not going to box it up and ship it until the 17th.
We've been waqitng nearly three weeks. Our box has been AT the repair center since 3/27
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Title: Defective Xbox 360 ?
Post by: johnodd on April 14, 2006, 04:58:00 PM
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there have been major problems with the 360 in canada at least from what i have heard
here are some of the issues
1.power supply falure causes red leds around power button
2.not enough power going to the xbox 360 if you live in a apartment complex
3.apartment complexs causes xbox 360's to explode
4.games freeze hang or stop responding for long and short periods of time especially on pgr3
5.dvd's will not play
6.remote wont function
7.and my favorite power cells catch fire
but i doupt the fire one because there have only been one issue and we all think it was caused because the stupid moron took his power supply apart
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Title: Defective Xbox 360 ?
Post by: Link1121 on April 20, 2006, 09:10:00 PM
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My Damn 360 keeps getting a E-79 error when i start it up it took me 5 restarts to get it to work
Later that day i sent a letter to MS and they responded
"I do apologize for the inconvenience. I understand that you receive the following error message in multiple languages: System Error. Contact Xbox Customer Support.
This behavior occurs when the Xbox 360 console experiences a hardware failure.
Please try to restart your console"
WTF DOES RESTARTING THE DAMN THING HAVE TO DO WITH FIXING A HARDWARE ERROR
F**k MS im getting a PS3 (IMG:style_emoticons/default/grr.gif)
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Title: Defective Xbox 360 ?
Post by: davinator456 on April 21, 2006, 10:18:00 AM
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3 red lights of death.
also it scratched the hell out of my oblivion game.
They are sending me a free copy of pgr3 for my troubles, and an empty box to ship my system off in...
I think oblivion will still work though (not HORRIBLY scratched).. so hopefully ill have a free game for my trouble, not trading oblivion for PGR3 that would suck!
This post has been edited by davinator456: Apr 21 2006, 05:19 PM
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Title: Defective Xbox 360 ?
Post by: sxd317 on April 22, 2006, 07:06:00 AM
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Here's one for the ages...
A lined-up to buy my XBox on the first day it came out in November. It ran well until March 2nd, 2006. Then it crapped out with a 3/4 red circle of death . Since I had bought a BestBuy extended service warranty, I brought it back there to get fixed. The serviceguy indicted it should take aroung 2 weeks to get repaired. No problem. Eight weeks later, I finally got it back yesterday (April 21st). Brought it home, plugged it in, connected everything, turned it on....3/4 RED CIRCLE OF DEATH
What a pile of crap this unit is!! I will be going back to BestBuy today
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Title: Defective Xbox 360 ?
Post by: Chancer on April 22, 2006, 07:24:00 AM
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there have been major problems with the 360 in canada at least from what i have heard
here are some of the issues
2.not enough power going to the xbox 360 if you live in a apartment complex
3.apartment complexs causes xbox 360's to explode
7.and my favorite power cells catch fire
but i doupt the fire one because there have only been one issue and we all think it was caused because the stupid moron took his power supply apart
There is some serious bullshit quoted above.
Number 3 is priceless
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Title: Defective Xbox 360 ?
Post by: skycaptain1981 on April 22, 2006, 10:09:00 AM
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I bought one a few days ago and it froze all the time and wrecked a disk. Then it totally died. I took it back to Best Buy and got another one and a fresh game. Now this new one scratched oblivion again (the new copy) and the system itself has frozen up 3 times in four hours. Then I have to shut off the system and restart.
2 systems were purchased from Best Buy in Menomonee Falls, Wisconsin. These things are crap. My old Xbox still runs fine (never freezes, never wrecks disks).
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Title: Defective Xbox 360 ?
Post by: jbp20717 on April 23, 2006, 11:22:00 AM
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My 360 - which is a launch model - has just developed a fault and has frozen about 6 times in the past 24 hours Until then it had worked fine, but know I guess I'll have to go through the aggrevating process of calling MS customer support...and god knows if I'll even be able to find the receipt.
This is the freezing problem I'm experiencing:
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Title: Defective Xbox 360 ?
Post by: sxd317 on April 25, 2006, 11:02:00 AM
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Here's one for the ages...
A lined-up to buy my XBox on the first day it came out in November. It ran well until March 2nd, 2006. Then it crapped out with a 3/4 red circle of death (IMG:style_emoticons/default/sad.gif) (IMG:style_emoticons/default/mad.gif) (IMG:style_emoticons/default/blink.gif) . Since I had bought a BestBuy extended service warranty, I brought it back there to get fixed. The serviceguy indicted it should take aroung 2 weeks to get repaired. No problem. Eight weeks later, I finally got it back yesterday (April 21st). Brought it home, plugged it in, connected everything, turned it on....3/4 RED CIRCLE OF DEATH (IMG:style_emoticons/default/grr.gif)
What a pile of crap this unit is!! I will be going back to BestBuy today (IMG:style_emoticons/default/muhaha.gif)
Stormed into BestBuy Saturday morning...after talking with store mgr., they replaced it immediately. I wrote a letter to M$...surprisingly an 'AOC Xbox Escalation Engineer' (Scott) replied asking me to call him. Seems M$ have no record of this XBox being repaired (IMG:style_emoticons/default/laugh.gif) (IMG:style_emoticons/default/uhh.gif) (IMG:style_emoticons/default/blink.gif) I will call him this morning...
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Title: Defective Xbox 360 ?
Post by: davinator456 on April 25, 2006, 02:24:00 PM
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are u sure u put the new label onto the box so that it was sent to MS, and not just back to your house? just thought id ask...
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Title: Defective Xbox 360 ?
Post by: Xbox-Gone-Bad on April 25, 2006, 03:56:00 PM
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My 360 - which is a launch model - has just developed a fault and has frozen about 6 times in the past 24 hours Until then it had worked fine, but know I guess I'll have to go through the aggrevating process of calling MS customer support...and god knows if I'll even be able to find the receipt.
This is the freezing problem I'm experiencing:
Ditto, mine is a launch model too and in the last hour has started coughing and spluttering like mentioned in this thread many times. I strongly suspect overheating is the primary cause, I had my unit on a countertop lay on its side, but even trying it vertical it just freezes within 5mins, sometimes on the 360's startup splash screen. I too get those blocks and/or lines on the screen when it freezes.
It was working fine yesterday, though over the past few day I did notice my wireless controller lights started to blink 1 & 4 then 2 & 3 then 1 & 4, 2 & 3, over an over till I hit the resync button on the front of the unit and the controller.
Could this have been an indicator of something slowly degrading?
Anyone else have that issue shortly before the unit stopped all together?
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Title: Defective Xbox 360 ?
Post by: sxd317 on April 27, 2006, 10:43:00 AM
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Ditto, mine is a launch model too and in the last hour has started coughing and spluttering like mentioned in this thread many times. I strongly suspect overheating is the primary cause, I had my unit on a countertop lay on its side, but even trying it vertical it just freezes within 5mins, sometimes on the 360's startup splash screen. I too get those blocks and/or lines on the screen when it freezes.
It was working fine yesterday, though over the past few day I did notice my wireless controller lights started to blink 1 & 4 then 2 & 3 then 1 & 4, 2 & 3, over an over till I hit the resync button on the front of the unit and the controller.
Could this have been an indicator of something slowly degrading?
Anyone else have that issue shortly before the unit stopped all together?
What you describe sounds to me like your batteries are dying. Try new ones or recharge them...
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Title: Defective Xbox 360 ?
Post by: sxd317 on April 27, 2006, 10:24:00 AM
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are u sure u put the new label onto the box so that it was sent to MS, and not just back to your house? just thought id ask...
I actually returned it to BestBuy since I have they're extended warranty.
I did speak to a M$ 'AOC Xbox Escalation Engineer' , and he indicated to me that it was a BestBuy screw-up, and probably exactly what you described (an around-the-world trip)...he did send me a free game and two free wireless controllers for my trouble so all is well 
. He also told me to call him personally if I have any problems or questions concerning my new unit
A tip about BestBuy...if they ever tell you that they tried to fix the 360 (around week 3), and that they finally had to send it to a '3rd party' (M$ ), they are only blowing smoke up your rear-end...M$ says that any trouble 360s go directly right to M$...
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Title: Defective Xbox 360 ?
Post by: USNSCC_division-911 on April 27, 2006, 01:06:00 PM
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hey jeffpinkston,
u seem to know alot about xbox/MS related problems, so i was wondering wut do u do if MS is just being....well the usual MS(thinking they own the world)?... i mean there is no "E74" or E64" message for that.(lol)
i have to send mine in for repairs... just to let yall know it takes 6-8 weeks to get it back...i sent my old comp into dell and it went to kentucky and came back to chicago in less than 72 hours, its not worth it, but MS is holding all the xbox360's so they can make more money for them when they do come out. so thats why no store has one. i found mine 4 hours out of chicago in a place called Mauston, WI (about 15 minutes out of the dells)they still have 2 core systems left ( i was there 1 week ago)...so if u wanna get one or two get em now ( i guarentee they are still there cuz people up there dont even now what an xbox360 even is). but none the less MS is getting to egotistical.
P.S. is it true that 360's are only the prototype for an even better gen. of xboxes. that would be cool to see an even better machine, but crappy because MS is then ripping all of us hardworking people off. ( i dont believe it though).
sincerely
SR Joe H.
hey all, try playing the 360 horizantly... it works better for me. i hear from someone that the disk might be dropping down in the disk slot (thanks gravity (IMG:style_emoticons/default/dry.gif) ). also has anyone ever had any trouble with NBA live '06? it freezes every 5-10 minutes into the game no lines or anything just the current frame on the game holds there... no flashing lights or anyhting.
sincerely,
seamen recruit Joe H.
This post has been edited by USNSCC_division-911: Apr 27 2006, 08:08 PM
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Title: Defective Xbox 360 ?
Post by: flacke on April 29, 2006, 07:02:00 PM
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Has anyone found info on serial numbers to maybe identify which "batch" of systems is having errors? I bought a premium 2 weeks ago and have a freeze up about every 3 or 4 hours of play.
Another thing. Whats up with game makers eliminating or makeing local multiplayer suck so bad? I personally don't get much out of online play but perfer having my buddies over. I guess it's all about the dollar and those online subscriptions.
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Title: Defective Xbox 360 ?
Post by: Neilinator99 on April 29, 2006, 07:46:00 PM
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ere's one for the ages...
A lined-up to buy my XBox on the first day it came out in November. It ran well until March 2nd, 2006. Then it crapped out with a 3/4 red circle of death sad.gif mad.gif blink.gif . Since I had bought a BestBuy extended service warranty, I brought it back there to get fixed. The serviceguy indicted it should take aroung 2 weeks to get repaired. No problem. Eight weeks later, I finally got it back yesterday (April 21st). Brought it home, plugged it in, connected everything, turned it on....3/4 RED CIRCLE OF DEATH grr.gif
What a pile of crap this unit is!! I will be going back to BestBuy today muhaha.gif
Stormed into BestBuy Saturday morning...after talking with store mgr., they replaced it immediately. I wrote a letter to M$...surprisingly an 'AOC Xbox Escalation Engineer' (Scott) replied asking me to call him. Seems M$ have no record of this XBox being repaired laugh.gif uhh.gif blink.gif I will call him this morning...
I feel very sorry for you .... You should sue somebody,....maybe MS!
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Title: Defective Xbox 360 ?
Post by: sxd317 on April 29, 2006, 07:56:00 PM
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Naw...I'm not upset anymore...it's amazing how having a fully functional 360 for a week can wipe away 2 months of misery (IMG:style_emoticons/default/biggrin.gif) ...
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Title: Defective Xbox 360 ?
Post by: sick_mate_xbox on April 30, 2006, 03:54:00 AM
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ouch.. thats critical damage
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Title: Defective Xbox 360 ?
Post by: October_V on April 30, 2006, 01:53:00 PM
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i got one of the Platinum 360's with the multimedia controller just last month. Oblivion get a little choppy and unstable.
Yesterday Oblivion totally froze, I shutdown to restart and get "E67". Looked up error codes, harddrive issues.
Pulled the HD off and restarted just fine. Shutdown and reattached the HD and is just fine again, still kind of choppy.
Would anybody advise me to contact M$ or ride it our for the rest of the 90 days then open it up and deal with problems if they show.
Thx
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Title: Defective Xbox 360 ?
Post by: davinator456 on April 30, 2006, 03:40:00 PM
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try holding down any button while oblivion loads, it will clear the cache. This may fix the problem.
anyway quick update- my xbox broke a while back, called MS, 3 days later i got a box, sent off my 360 on monday the 24th, Called 18004myxbox and supposedly they just got it on the 28th, and i MAY receive it on friday the 5th... if not it will be the following monday or tuesday... so some peeps in canada have got there box repaired in like three days or something.. id say expect 2-3 weeks here in the states.
that blows. o well it was passed the 90 days and they are still fixin it for free- so cant complain too much.
This post has been edited by davinator456: Apr 30 2006, 10:42 PM
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Title: Defective Xbox 360 ?
Post by: davinator456 on May 04, 2006, 01:36:00 PM
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just an update- got my 360 back today, it is a refurbished unit. looks the same, but the dvd drive seems to wobble a little bit. and this console sounds louder then my old one.
my scratched oblivion disk seems to be working ok, so... anyway. hopefully the dvd tray wont fall off!
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Title: Defective Xbox 360 ?
Post by: Dumahim on May 07, 2006, 08:13:00 AM
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Well, after about an hour of Geometry Wars last night, I turned it off and came back a half hour later to turn it on again, but got the 4th quadrant light and E74. Warranty is long gone since it's a launch-day purchase. Trying to find someone local with a 360 so I can swap cables and see if that's the problem before I go buying anything.
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Title: Defective Xbox 360 ?
Post by: Dumahim on May 07, 2006, 10:48:00 AM
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Well I got impatient and went out and bought a new AV cable, still doesn't work. I think someone else here mentioned that, so I don't think E74 is for AV cable.
Now do I go out and buy a Core for $300 or a new power supply for $150 and take the chance of that not working either?
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Title: Defective Xbox 360 ?
Post by: ncrules23 on May 07, 2006, 12:12:00 PM
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well mine finally took a crap yesterday after playing oblivion for 20 min, red light in slot 1, 3, and 4....called MS and even though it's a launch unit, they had extended some of the launch unit warranties an extra 90 days, so mine was still covered.....so i was told 2-3 weeks and i should have it back, if they can't fix it i get a new one.....so hopefully their repair center is faster than my last experience, when it took 2 months to get a new A/V cord
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Title: Defective Xbox 360 ?
Post by: whymine? on May 07, 2006, 09:15:00 PM
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the clattering noise you hear when taking out the console is the disk tray moving around. I was wondering what that was too Lol
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Title: Defective Xbox 360 ?
Post by: LVmOddER on May 07, 2006, 11:45:00 PM
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M$ is Shhhhhhhhit man.. They been returning Refurbised consoles to all of us 360 gamers that bought brand new systems at the start.. I mean people didn't wait 12 hours outside of a store to get a crappy system.. Shhhhhhit my system craped out so many times and im going to be on my sixth system.. M$ has sent me a box for the sixth system and it should be here tommorow.. I know a lot of people don't believe me that I could get 5 defective systems but it is very possible.. I'm a big fan of my 360 but I ain't down for it breaking down all the time.
http://forums.xbox-s...pic=509759&st=0
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Title: Defective Xbox 360 ?
Post by: krims0n on May 08, 2006, 07:43:00 AM
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the clattering noise you hear when taking out the console is the disk tray moving around. I was wondering what that was too Lol
No it's not. There is a ball bearing inside the system that detects whether the console is horizontal or vertical (to display the ring of light correctly). This will "clatter" as you move it around.
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Title: Defective Xbox 360 ?
Post by: chocolatecheese on May 10, 2006, 01:43:00 PM
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Man this sounds like a nightmare. I am getting a new 360 in 2 weeks and I sure hope that M$ has fixed this stuff by now.
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Title: Defective Xbox 360 ?
Post by: Grim187 on May 15, 2006, 07:24:00 AM
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i just got mine in January and they extended my warranty thru October im on my 6th one and they just keep getting worse
Freezes 30sec in to game play
Xtreme overheating over 130 degree air coming out the back (sitting on a box in the middle of the room 2mins after turning it on)
and a whole bunch of other little things
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Title: Defective Xbox 360 ?
Post by: hignaki on May 16, 2006, 03:21:00 PM
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No it's not. There is a ball bearing inside the system that detects whether the console is horizontal or vertical (to display the ring of light correctly). This will "clatter" as you move it around.
Mercury switch, not ball bearing. It's much smaller and more reliable (no oxidation). At least, that's what I see with mine. The clatter in mine clearly comes from somewhere in the optical drive assembly.
Oh, and for the record, Grim187, the air temperature released from the back of my 'box reaches well over 130 (somewhere past 135, that's where the thermometer I have stops) and it runs just fine. In fact, every one of my friends' boxes runs about that temperature, too, and all four of us have had no problems with them.
I hate how stories, no matter how relevant and annoying, get overblown.
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Title: Defective Xbox 360 ?
Post by: travelmaps on May 19, 2006, 04:35:00 PM
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ok so i'm reminded of that part in Half Baked when that guy goes to a meeting cause he's addicted to pot and everyone calls him a pussy... cause i have this problem with my 360 but so far it hasnt become a terminal illness. basically it acts like im overclocking the video when im playing full auto... i dont think its a heating issue cause its really not getting that hot and its out in the open and everything. as i race (at complete random) certain sections of street turn into blue/red/green...things... is it possible that the video card is in some way damaged? any suggestions? (btw i got it 2 days ago... ) oh also it says my hard drive is like 13gb... with 12gb left... arent they supposed to be 20gb?
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Title: Defective Xbox 360 ?
Post by: mcmosher on May 19, 2006, 09:38:00 PM
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Bought a 360 core Dec. 30. 3 or 4 times it had 3 red lights and once the bad #4 red light. Decided to call MS May 16. Got the shipping pack Wed May 17, got a fresh new box May 19.
I guess all I wanna say is... wow. if you're having trouble, 1-888-4myxbox worked for me.
Of course, I'm only a day in to the new one, but I can tell you it sure as heck runs cooler than the last one.
Many a day i've cursed MS, but i am definately impressed with how fast they replaced it.
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Title: Defective Xbox 360 ?
Post by: brad481 on May 20, 2006, 06:42:00 AM
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wow mcmosher you have to be really close to their shipment area for repairs....you in Texas? cuz thats where my dead 360 has to go.
They submitted my repair order Monday 5/15 and I got the box late Friday 5/19. I'll have to ship it out Monday morning, and who knows when i'll get the replacement back. My freebie xbox360 from mt. dew worked perfectly ever since 11/18 when I got it, and it decided to die...gheesh.
Btw what was the manuf. date of your replacement, are they still giving back the 10-25-05 refurbs?
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Title: Defective Xbox 360 ?
Post by: strider209 on May 22, 2006, 09:18:00 PM
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Well I just bought a 360 off a buddy and I'm getting the 3 rings with a 0110 error code. I thought I was stuck but after calling 1-800-4MY-XBOX they said the warranty was extended to July. Original purchase date was January 06. Also even though I'm the second owner the warranty is still valid. Now here's my problem. The unit has been opened (i.e. opened the inside) Anyone here ever try sending in a unit with the the little label removed for repair and get it fixed? I'm guessing at the very worse, MS will deny my warranty repair and I'll be stuck with a broken xbox 360 that I got for cheap.
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Title: Defective Xbox 360 ?
Post by: mcmosher on May 23, 2006, 04:32:00 PM
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wow mcmosher you have to be really close to their shipment area for repairs....you in Texas? cuz thats where my dead 360 has to go.
They submitted my repair order Monday 5/15 and I got the box late Friday 5/19. I'll have to ship it out Monday morning, and who knows when i'll get the replacement back. My freebie xbox360 from mt. dew worked perfectly ever since 11/18 when I got it, and it decided to die...gheesh.
Btw what was the manuf. date of your replacement, are they still giving back the 10-25-05 refurbs?
I'm in Canada...
Mfg date on the new one is 2005-11-07.
Froze up twice but no problem on reboot...
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Title: Defective Xbox 360 ?
Post by: patrick2269 on May 23, 2006, 05:39:00 PM
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Well I just bought a 360 off a buddy and I'm getting the 3 rings with a 0110 error code. I thought I was stuck but after calling 1-800-4MY-XBOX they said the warranty was extended to July. Original purchase date was January 06. Also even though I'm the second owner the warranty is still valid. Now here's my problem. The unit has been opened (i.e. opened the inside) Anyone here ever try sending in a unit with the the little label removed for repair and get it fixed? I'm guessing at the very worse, MS will deny my warranty repair and I'll be stuck with a broken xbox 360 that I got for cheap.
I sent my opened 360 in (still had the label on, it was just cut in the middle) and I got back a brand new 360. (not a refurbish one)
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Title: Defective Xbox 360 ?
Post by: patrick2269 on May 23, 2006, 07:52:00 PM
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I sent MS, just my 360 and they sent me just a 360 back
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Title: Defective Xbox 360 ?
Post by: 420gamer on May 24, 2006, 12:47:00 PM
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I bought a NEW XBOX 360 a few days ago and got about 12 hours out of it! I'm so P-O, I have been a Sony junky for years, and the first MS product I bought was worthless. About $550 spent on games + acessories, and the only thing it's good for is a door stop now. No error message, no problem other than it won't boot--AT ALL. The boot up 'music' sounds like it's played through running water, and all I get is green screen.
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Title: Defective Xbox 360 ?
Post by: 420gamer on May 24, 2006, 01:52:00 PM
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I need to work on patients??? I'm no doctor, what gave you that idea. (You need to work on S_P_E_L_L_I_N_G) Thanks for telling me how to feel, do you work for MS, or the Bush administration? What makes you think I bought a premium system, b-cuz I didn't. I agree it sucks for the people that are on their 6th exchange, but lay off Dr. Phil, it's my 5 Benjamins and I can get P-O if I want. I worked for them, mom-n-dad didn't give it to me. You haven't posted this for anyone else?? H8R, I bet you poke angry dogs with sticks. Hopefully one bites you and teaches you a lesson. (GROWL)
Funny story I forgot. Knowing it's going to take weeks to get it back (I'm expecting about 6 weeks, but MS said 12 days MAX) I thought I could pull a quick one on (insert major retailer). Told them I have lost my receipt, but just want to exchange it for a working one. APPARENTLY so many people have done this that you MUST have a receipt or deal with MS, and this is a corporate policy. Tried two more and got the same answer.
If you have any more crappy advice, stick it in your sock drawer.
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Title: Defective Xbox 360 ?
Post by: patrick2269 on May 24, 2006, 06:13:00 PM
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Title: Defective Xbox 360 ?
Post by: brad481 on May 24, 2006, 08:47:00 PM
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wow, let's take a breather here. Certainly you didn't think to get use of a full 20gb of space. Since when did any hard drive give you the actual storage space it advertises...google for various reasons why - having it empty makes about 13GB free.
I'm also in the boat of MS customer service. Fact is, I won my xbox360 from moutain dew, had it since 11/18/05, and it died on me at end of April. After some problems with my account calling in for service, I finally received my return box on 5/19, and my dead 360 will be arriving at their doorstep tomorrow morning. Hopefully by the middle part of next week, I hope to have my replacement, but we'll see what happens.
We understand your frustration. The only thing we can do in this forum is take note of the people who are in the same boat as us, dealing with customer support and getting replacements. It's a place for us to share our experiences and know that we're not the only ones that this is happening to. Sure its a bummer that this had to happen...but what can you do, life goes on, and so does time.
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Title: Defective Xbox 360 ?
Post by: 420gamer on May 25, 2006, 03:52:00 PM
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I am just saying that their customer service is pretty good and you can usually get a lot of free stuff out of MS for their lack of product.
Some how I did not get that from your 1st post.
Didn't mean to fly off the handle, it's just that EVERYTHING is breaking on me in the last few days. I have a Blackberry phone that broke ($300 and so much lost info), the Xbox (brand new + accessories and games), just waiting for my car to fall apart, again! It would have cost as much as the Xbox to upgrade my cpu to run Elder Scrolls, if I had known SO MANY people have had similar issues with the 360, I would have just upgraded the computer because I can do that without sending it off, or stressing out.
That was my 1st post here, and I felt picked on because of the BAD day. No big deal (today), it's just stuff. Sorry for the attitude.
I know from the "sound" it makes on boot up (normal Xbox intro, but it sounds SICK and won't boot a game, or make any other sound) that something is fried. I did not try other cables, but did try another TV. No matter what I did; let it run for a few minutes, sit over night to cool, trouble shoot with an xbox tech at the 800 #, etc. it's still non-functioning. The screen is a two-tone green blank. It worked FINE for about 12 hours of play (2 hours 1st night and about 10 the next day). I got a 'scratched disk error', pulled out the disk and it was perfect, so I tried to re-boot... Made sure it was well ventilated, and I know nobody else touched it, so I assume it's a component failure (video most likely, but I'm no professional). I had 2 PS2's that I ran to death, and this just seems similar. I read most of the 40 previous pages on this topic and tried everything I could that was suggested. I even smacked like it was an old 16 (?) bit Nintendo Super NES (yes, some one posted that this worked for them, and in desperation I tried) with no luck.
MS sent the return box a few minutes ago (4 days from the time I called, if anyone is curious), so I'm going to pack it up, run down to UPS, and hope for the best.
Hope your day is better than mine!! Thanks (everyone) for the advice and education on the hard drive among other things. If it's worth sharing, I will post updated info on my experience.
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Title: Defective Xbox 360 ?
Post by: watterton on May 29, 2006, 03:42:00 PM
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after playing pgr 3 and the system locking up aftre 8 hours of play. playing oblivion for 8 hours the graphics going to a crawl the load times wile wandering around in the open world would take 5 min. and after playing battltfield 2 for 8 hours no problem left the system off for 6 hours came back home and the system locked up with a digital lock up at the 360 start up ball called 1800-4my-xbox went through the technical walk through on the phone and then i got red lights on player 1, 3, 4 it will some times start up and sometimes just go to a blank screen or digital lockup.
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Title: Defective Xbox 360 ?
Post by: theblujuggalo on May 29, 2006, 07:56:00 PM
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/ \
\ /
THINGS TO TRY
1. Make sure that the AV cable is correctly connected to the Xbox 360 console.
2. Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
3. If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
4. If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
=============================
Sections 1, 3, and 4 are flashing red
- General Hardware Failure
/ \
\ /
The specific type of hardware failure can be determined by a "hidden" error code
* Turn the xbox 360 on, and wait till the 3 red lights are flashing.
* Press and hold the sync up button (the small white one), while holding that button press the eject button.
* The LEDs will now blink the first number in the code (as described below).
* Release the eject button and press it again.
* The LEDs will now blink the second number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the third number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the forth number of the code.
* Release the eject button and press it again.
* The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.
Here is how you interpret the LEDs to get the code number:
* All four lights flashing - 0
* One light flashing - 1
* Two Lights flashing - 2
* Three lights flashing - 3
0001 power supply problem
0002 power supply problem
...
0010 over heating
0011 over heating
0012 over heating
0013 over heating
...
0020 (Not yet known, possibly overheating)
...
0102 unknown error
...
1022 (Not yet known)
THINGS TO TRY
1. Try restarting the console.
2. If restarting the console does not resolve the behavior, follow these steps:
* Turn the console off.
* Unplug all the power and AV cables from the console.
* Unplug the power cord from the wall socket.
* Firmly reconnect all the cables.
* Turn on the console.
3. If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
=============================
Sections 1, and 3 are flashing red
- Overheating
/ \
\ /
THINGS TO TRY
1. Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
2. Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.
PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:
* Do not block any ventilation openings on the Xbox 360 console.
* Do not put the Xbox 360 console on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
* Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
* Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
DO NOT EVER PUT YOUR CONSOLE IN THE FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.
=============================
Section 4 is flashing red
- Hardware Failure
/ \
\ /
The Specific Type of hardware failure can be determined by the error code displayed on the screen.
E65: (Not yet known)
E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E74: AV cable error... There is a problem with the AV cable, try using a different AV cable.
=============================
--==Sending in your Console for Repair==--
If none of the above suggestions work, contact MS customer support get get a support ticket started. If your console is still under warranty DO NOT attempt to open it and fix it yourself. MS will fix it promptly and for free and if you open it you loose the free support.
Check the documentation that came with your Xbox 360 for contact information.
In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)
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Title: Defective Xbox 360 ?
Post by: 420gamer on June 01, 2006, 03:00:00 PM
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Ok here's my experience.
Called with a PROBLEM to xbox on May 22, they sent out a box to send it back.
Box received May 26, shipped back same day.
Called today and asked who/what/when, They don't know what was broken (hard to believe, if they fixed it) it was shipped back yesterday, and will be her Monday (June 5) supposedly.
I'm still ticked I only got about half a day from it, but pleased with the service. I had expected a longer wait from all the posts I read here, and the 3 day weekend. I am pleasantly surprised by turn around time.
Total turn around in business days (if it arrives on Monday) 10 days!
Good luck to all, hopefully problems will be handled as smooth as mine.
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Title: Defective Xbox 360 ?
Post by: pliskin024 on June 01, 2006, 06:53:00 PM
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for all you people with the 0102 error, i was getting the same error, and i opened up my 360 and i found out that the cause was humidity or moister on the back of the motherboard i just cleaned it up and let it dry for a while and now works smoothly, it is not the cables, it is not the HDD, it's not even the DVD, it is not overheating, for me it was humidity, if there is much of it in the room you have it take it out or something...i really dont know how to avoid it, because i live in Dominican Republic and it's a tropical weather so there is a lot of humidity here...so what im gon' do is get an intercooler or a liquid cooler...but for me the 0102 was a humidity on the back of the m/b
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Title: Defective Xbox 360 ?
Post by: Shepdog on June 01, 2006, 07:29:00 PM
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OH sweet... my basement is humid as hell and I had the 0102 error but I sent my box in already. Atleast I might be able to fix it if they decided not to replace it.
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Title: Defective Xbox 360 ?
Post by: Shepdog on June 02, 2006, 06:04:00 PM
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I just got a brand new xbox back from ms and the one i sent in was so messed up that there was no way they couldnt tell that it hadnt been opened.
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Title: Defective Xbox 360 ?
Post by: 420gamer on June 03, 2006, 11:46:00 AM
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Sounds pretty good.
Did you manage to get some goodies for their lack of product?
No, I didn't push the issue. Just want it back so I can play!! Like I said I am pleased by the turn around time, it could have been a lot worse (based on the posts here!). Did you get freebies? Could you advise on how to best work that out of them? 8 hour sessions are in my immediate future
so it MIGHT happen again (let's hope not).
I also learned that the extended warranty from M$ can be purchased up to 90 days from the day you buy your xbox. (per some tech at the 800 #)
Sorry, again, for the fit. Thanks for the patience.
For those that have sent their xbox back after the 90 days warranty expired, did you register it? Just curious, when I originally called for help the tech registered me because I had it less than 24 hours.
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Title: Defective Xbox 360 ?
Post by: cb devils on June 04, 2006, 03:28:00 PM
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for all you people with the 0102 error, i was getting the same error, and i opened up my 360 and i found out that the cause was humidity or moister on the back of the motherboard i just cleaned it up and let it dry for a while and now works smoothly, it is not the cables, it is not the HDD, it's not even the DVD, it is not overheating, for me it was humidity, if there is much of it in the room you have it take it out or something...i really dont know how to avoid it, because i live in Dominican Republic and it's a tropical weather so there is a lot of humidity here...so what im gon' do is get an intercooler or a liquid cooler...but for me the 0102 was a humidity on the back of the m/b
I to amgetting the 0102 error and I might try your thing tonight. Its funny becasue its been cool all spring and then the day it hits 84 it dies on me. So I decided to put a fan back there. That alleveated the problem, for about a day but then it completely died after about one more ot day. I will update with an sucess or failure.
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Title: Defective Xbox 360 ?
Post by: Munkyd on June 04, 2006, 08:40:00 PM
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i have the 0102 thing too. i called on thrus but i havent gotton my box. the ms dood told me its a problem with the dvd drive cause what ive noticed is that often when i turn it vertical and open the drive, the door gets jammed then for 5 or 6 times when i turn it back to horizontal it just freezes with no error. my friend had the same problem so they sent him a new box with a hitachi lg sumabitch. i got samsung and i wanna keep it (quieter)
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Title: Defective Xbox 360 ?
Post by: THC Kuma on June 05, 2006, 02:53:00 PM
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please remove posted in wrong area.
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Title: Defective Xbox 360 ?
Post by: imagineopeneyes on June 11, 2006, 07:24:00 AM
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I couldn't find the reply button so I found the quote button works if you delete the content before posting... Anyways I returned my second xbox 360 last night to BestBuy, their warranty is sooo much better then MS's, and 10 dollars cheaper. Anyway the first failure I had 3 days after gettting the xbox, which was still under the 30? day period of the store. At that time they asked if I was sure I didn't want a BestBuy warranty so I told them sure, it cost like 30 dollars, but when I got the ring of death 3 days after the last firmware update they just took the xbox back and said go get a new one. For the peace of mind its worth doing. OH and since I originally bought the core system I get to keep my hard drive each time I return it, which makes life soooo much easier.
btw this helps diagnosis code:
http://www.llamma.co...error-codes.htm
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Title: Defective Xbox 360 ?
Post by: leondakara on June 11, 2006, 04:31:00 PM
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hi there, i just brought a 360 a week ago here in germany. so the box crashed on me twice since. while i was playing need for speed, the disc drive just stops spinning and the 360 freezes. so should i take the box back or what do i do? please help.
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Title: Defective Xbox 360 ?
Post by: chocolatecheese on June 11, 2006, 05:14:00 PM
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That's one I never heard before, but it sounds like a crap dvd drive motor. Take it back and get it replaced. Even ask about keeping your hdd.
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Title: Defective Xbox 360 ?
Post by: chuckycem on June 12, 2006, 06:21:00 AM
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i live in romania and imported one from asia.
been 5 days and it is dead. ring of light 1,3,4.
i contacted play-asia. hopefully i can send it back and get a new one.
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Title: Defective Xbox 360 ?
Post by: robivy64 on June 15, 2006, 02:05:00 PM
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To all of you with random "3-red lights" errors & freezing
I am on my 2nd xbox 360, and so far everything has been ok *knock on wood*
However, my first system met an untimely fate (3-red lights + artifacts and freezing).
I have completely dissasembled both of my systems and I have noticed something that MS has seemed to sneak into the new shipments of Xbox 360s: Heat dissipating pads for the GDDR3 memory chips on the underside of the motherboard.
As any PC hardware enthusiest could tell you, GDDR3 chips get hot... and I was shocked to find that none of them had any sort of cooling devices attached to them, especially the ones on the back of the motherboard. My deceased 360 did not have these pads, and I strongly predict this is a source of most of the problems in this thread. Why else would MS start sneaking these heat pads into the new 360s if it wasn't an issue!
The screenshots i've seen here as well as the experiences I had with my old one (and PC hardware) signify classic memory related errors.
If your system is out of warranty and you are stuck with a "broken" 360, or even if you have a launch box and it hasn't broken yet, try applying some sort of cooling pads to these chips (thermal paste wont suffice because the gap between the chip's surface and the case is too large). Hopefully the chips arent damaged and the 360 may still work. good luck!
360 w/o pads manufactured 28-NOV-2005
360 w pads manufactured 28-APR-2006
-R
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Title: Defective Xbox 360 ?
Post by: robivy64 on June 16, 2006, 06:21:00 AM
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Good question. The name of the game with MS right now is to change things around a bit and see what works. I know this is grossly unfair to experiment with the consumers, buts thats exactly whats going on.
I have seen 360s use different types of thermal compounds and pads; again probably an attempt to see what works best at cost. I know you're thinking "What about Arctic Silver!!!" this will never be applied by MS due to the cost of the material. Bottom line: I think these failures and issues will begin to slow down with the next revision (possibly the 65nm chip revision and board revision due next year). Until then buy a warranty or keep on performing cooling modifications!!
-R
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Title: Defective Xbox 360 ?
Post by: tommiwan on June 16, 2006, 12:54:00 PM
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Does anyone know if this is true? Last night I started getting 3 red blinking lights, so I call tech support and they want $130, so I figure since I am not under warranty it would not hurt me to open my 360 and look around. The rep tells me that if I do, MS techs will not work on my box any more, even if I pay the $130. can someone confirm/deny?
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Title: Defective Xbox 360 ?
Post by: Munkyd on June 16, 2006, 08:59:00 PM
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i just got mine back. they sent me a brand new one with a "very quiet" samsund dvd drive. its pretty sweet, its got a diffenet power button under the faceplate that doesnt click when you press it and is centered. cool.
** hey, do they actually repair any of the defective 360s or do they just send everybody new ones?
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Title: Defective Xbox 360 ?
Post by: bobert101 on June 20, 2006, 03:39:00 PM
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Looks like mine's down...I guess the 12v fan mod wasnt too successful. You see, I tried to get the 12v from under the power connector...and it seems I have a bridge connecting the +12v and a GND. I've tried to get rid of it, but it seems my 40w iron is having some trouble picking it up. I have one final exam left (tomorrow morning) and after that I plan on working on getting rid of that bridge...If I decide to give up...what will MS do as far as repair?
Here are the circumstances: Got the box in January from Traget with no warranty (kicking myself for not getting it at BB with a warranty, but they didn't have any...), and I've obviously opened it...but the sticker isn't too bad. Would they fix it? How much would it be? $130 USD? Thanks, any answer would be appreciated. Now it's a matter of justifying the extra work vs. paying for the repair (and probably a better 360) but spending the money I was saving for an Xenium Gold and large hard drive for my xbox...
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Title: Defective Xbox 360 ?
Post by: listofdemands on June 21, 2006, 05:58:00 AM
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Hi Yall!
I got the 3 red lights ring of death (error 0102 from memory)
I sent the xbox to the m$ repair centre in Australia, and they sent me back a "replacement" 360. Haven't turned it on yet but im guessing it will run fine.
I also left a game in the console and they sent it back with the "replacement" console so I was pretty happy with that. The whole sending the 360 back did p!ss me off initially especially cause they dont Register the postage. I registered it myself for about $5 and would advise anyone else to do the same. Other than that they did keep me in the loop the whole time - sent me a couple of emails saying they'd received it and also sent me another when they sent it back.
I read i think on the xbox-scene forums that some people put this error down to the 360 being placed in a Vertical position not horizontal. Had something to do with the heat pipes not being able to cool the cpu/gpu properly when the 360 was in a vertical position for a long period of time. I put my 360 vertically basically since I bought it cause I found a nice little spot to slot it in (with plenty of room so it wouldnt over heat). Just wanted to know if this is true or just BS? Also the peeps that got this error how was ur 360 placed?
Also is the new dashboard update from m$ unsafe to download as some people say they got errors after this was downloaded and installed? Is this true also or BS?
Just want to get the facts!!
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Title: Defective Xbox 360 ?
Post by: d13w93 on June 21, 2006, 01:16:00 PM
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Well my launch console died after about 2 days and was replaced. The next one just went out today so have called MS and complained. They're taking it in to repair it. It'll take 10 days the guy says. I don't really care as long as it's done free of charge (which I'll ensure it is since they haven't mentioned any fee on the phone). I made the point that in 15 years I've never had one console fail on me (not even the PS2) let alone 2 in 7 months.
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Title: Defective Xbox 360 ?
Post by: Munkyd on June 21, 2006, 03:48:00 PM
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the replacement unit they sent me has an old, cracked, peeling, fading sticker on it thats barely even there.
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Title: Defective Xbox 360 ?
Post by: XteticX on June 21, 2006, 09:17:00 PM
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Wow, I've read almost all of this thread. (skipped maybe 5-6 pages max) I'm seriously reconsidering buying an xbox 360 now. Is there a slight chance someone can even get one with no problems? Everything I search for about 360 ends up beying bad news on hardware, and everyone I've talked with owning one got it replaced at least once. Maybe starting a poll with only "people having owned an 360 for more than 6 months with no probs" would result in less pages than this thread lol. I was really looking forward getting one but sounds like every console is defective. Damn...
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Title: Defective Xbox 360 ?
Post by: deh707 on June 22, 2006, 04:32:00 PM
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Hello,
I purchased my 360 on 1/20/06 @ bestbuy (didn't purchase extended warranty).
The manufact. date is 12/14/05.
it's been working fine, until:
around May, the dashboard was no longer "quiet". when i start the console, im in the dashboard. the console is quiet for 1 minute, then it starts to get loud, as if it were running a 360 game. during gameplay, when i go to the dashboard, the console doesn't "quiet down" like it used to do.
recently, like last week, i started getting the RoL. (Sections 1 and 3)
http://www.llamma.co...error-codes.htm
my error code is 0011 (overheating).
i then purchased the Nyko intercooler. my 360 was louder, but no RoL for 5 days straight. i thought that fixed the problem permanently. but now, i'm getting the RoL again.
is 6 months too late to call MS to replace my console?
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Title: Defective Xbox 360 ?
Post by: robivy64 on June 23, 2006, 06:47:00 AM
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@deh707
The reason the console does not quiet down is because the fans are increasing in RPMs to attempt to cool the console. More than likely you will need to replace the thermal compound on the CPU and GPU and/or install a cooling device on the memory chips (predominately on the chips on the underside of the motherboard).
-R
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Title: Defective Xbox 360 ?
Post by: raven1221 on June 23, 2006, 07:32:00 PM
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Ok, I got the 3 lights of death. Heres where it all began.
3 nights ago, my daughter was watching one of her dvd's in my xbox 360. Halfway through, it started skipping and freezing, then the screen went black. I shut it off, and restarted the system, and it worked fine. A few hours later, we popped in another dvd and about halfway through it, it did the same thing (skipped, froze, black screen). I turned the system off and back on. This time, I could hear the system startup (the thing you hear when the 360 logo pops up), but the screen was a teal color and it stayed that way. Completly angred, I decided to shut it off and leave it alone for the night. Later the next day, I went to put in a game, and the 3 red lights came up. I came to this web-site http://www.llamma.co...error-codes.htm and did the test that they mentioned for the 3 red lights (Turn the xbox 360 on, and wait till the 3 red lights are flashing.
Press and hold the sync up button, while holding that button press the eject button...). The first time I did this, I got the code of 0102 ( 0102 unknown error - littereally means the console does not know what is wrong. possibly a short or cold solder joint somewhere. 2 reports of people repairing this, one was removing moisture build up inside the console, the other used a hot-air rework to reflow the BGA Ram chips). I talked to a friend at work at and knowing what that code was, he suggested taking the system apart and using some canned air to blow the dust out. Well, not brave enough to take it apart, I blew some air into the fan vents, side vents, bottom vents, and the power brick. I started it back up, and again, 3 red lights. However, I decided to try the error code again. This time I got the code of 0101. I went to the pc to look it up, and the llamma site doesnt have a description for 0101. I really cant afford $130 for a repair. Do you guys have any suggestions?
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Title: Defective Xbox 360 ?
Post by: mattlange26 on June 25, 2006, 03:18:00 PM
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ok, im new to this forum and this is my first post. i found this on google as i was researching what i thought was just something stupid that happened to me. turns out it has happened to almost all of you. i too got the 3 red lights of death. my warranty ended may 21. good ol' MS never sent me a notice or anything about renewing it. this however, would be the not first, not second, but third time i would have to send my xbox in. not only that, but it will cost me 130 bucks to do so. they do not offer any extended warranty unless you are still under warranty. she told that after the repairs, which she insisted would work, that i would have to purchase another warranty. this is bullshit (sorry) if you ask me. i told her i simply just wanted to mail her the one i had and get a new one. nothing else. i have had it since the day it came out and it has been nothing but trouble. i have maybe played a grand total of 5 games on here. this is rediculous. i was a ps2 player before, and guess what.....im about to be a ps3 player, with a 360 paper weight holding my ps3 game instruction book, or strategy guide open. the hell with this.
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Title: Defective Xbox 360 ?
Post by: robivy64 on June 27, 2006, 09:25:00 AM
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Unfortunately this is what happens when a console is rushed out the door in 24 months. It amazes me how many problems this console has! I'm on my second xbox and I have already had to open this one and adjust the laser to allow it to read games without giving me an error. As a consumer I should not have to adjust the hardware to maintain the functionality of my 3 month old 360.
My recommendation to those who want one: Buy your 360 from a retailer that offers a warranty. Since the warranty wont be through MS, you can still open the system and attempt to repair it yourself without voiding the warranty.
-R
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Title: Defective Xbox 360 ?
Post by: Jerek on June 28, 2006, 09:02:00 PM
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Yeah same thing here, 3 lights blah blah blah.....149 dollars for a new one out of warranty since may like another guy said MS never bothered to contact me....so my solution? The link below is to my post in this exact forum about contacting the FTC...there are some 600 odd posts here and if everyone who complains here complains formally to them about the Xbox 360 and if you can get anyone else to do the same (It's a simple online form you fill out takes all of 2 minutes) we may be able to institute a recall....well here's the link for all the info:
http://forums.xbox-s...howtopic=526497
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Title: Defective Xbox 360 ?
Post by: XteticX on June 29, 2006, 01:12:00 AM
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Well I'm starting to have freezing issues already. (Just bought it yesterday) 575$ CND for a premium pack, no games nothing, and it starts freezing on demos I've downloaded. This is a darn shame, I was really looking forward to owning this console but I'm just trowing money down the drain if I get to play 1-2 days then ship out, wait a month, etc. In store warranty is only 10 days so I think I'll just return it tommorrow. Many poeple warned me, and I've read countless horror stories but still tried to convince myself that it was an isolated problem. Its obviously not, and now I know why I was the first to pick up a console at the store in over 3 months.
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Title: Defective Xbox 360 ?
Post by: mattlange26 on July 02, 2006, 10:53:00 PM
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im all about trying to get a recall. if it does happen, somebody post it on here for those who dont hear about it. the hell with MS. i hope they do. it's only right that they recall it. IT:S THEIR MISTAKE!!!
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Title: Defective Xbox 360 ?
Post by: x-squ on July 04, 2006, 02:50:00 AM
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I already know more defective units than the population of China. Seriously, my friend is a reseller and in a shipment he got about 30 units at total. Well 2 of them were defective out of the box, and out of remaining 28, 12 of them encountered problems within 3 months (yeah three red lights of death, mostly with code: 0102).
So what can I say? Blame MS for rushing out the system like that.
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Title: Defective Xbox 360 ?
Post by: koolance_sucks on July 05, 2006, 02:49:00 PM
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after two left lights and a fix by taking off one of the points i soldered on,
and periodic freezing fixed by AS5
it finally gave me three not so good lokking lights of sheer death today...
my 360 is modded almost to the max, except no leds just led fans
should i call and ask how much it would cost to repair, or will they just not touch it since the dvd drive is painted and the air duct and the led fans?
i pay good, anyone have the know how to fix? error 0102
someone said try reflashing ram chips above, wtf???
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Title: Defective Xbox 360 ?
Post by: Superchunk on July 06, 2006, 11:41:00 AM
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My 360 had been working flawless since launch day, until a few weeks ago. I would get 3 red lights sometimes, but more often I would just freeze up - no error codes or anything. I tried all the usual stuff - cooling, psu etc... but nothing made any difference.
I called up MS and paid my $130, but then in my frustration I decided to open it up and have a look (my wife was dissapionted in me - I rarely give up on fixing something). I cleaned out the dust and spent 10 minutes trying to get the heatsinks off before becoming pretty nervous and deciding to just let it be. When I plugged it back in I get 3 red lights all the time - worse than before really (well, no more unusable I suppose).
I just shipped it off to MS, so now i'm pretty nervous they'll just say "sorry, no dice since you opened it". That will leave me with the undoubtedly impossible task of getting my $130 back and a broken xbox as well. I'm feeling pretty pissed at myself for opening it at all.
So, we shall see. I'll let you know if they say anything either way about me having opened it. Seems dumb that they would care - $130 should cover whatever damage there is, whether i opened it and blew the dust out or not. But, i'll let you guys know either way what happens with it, just for info purposes.
I miss my xbox.
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Title: Defective Xbox 360 ?
Post by: Jman232 on July 07, 2006, 08:44:00 PM
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Venting:
3 red LEDs of death.
I have the error 0201. Unknown.
Infrequent crashing (system screams in agony and visual distress)...
Then red lights not to often...
My friends stopped letting me host games (poor me).
Then my rep goes down- (leaves game early) OH NOOO not my rep!
Then I loose achievement points! Just kidding.
Now the impending sense of doom sinks in with eternal red lights of terror.
They won't go away! They are in my dreams. In my air vents in the floor...
$430 of red death for my xbox 360.
Wait, there's hope. I spent sixty extra bucks on that stupid service agreement.
Maybe it wasn't so stupid after all. There may be hope after all.
Where's my shipping box they're supposed to send me. It's been four days!
Don't they know there was a war going on in my 360? (COD2)
My mage is forgetting his spells in Oblivion!
My cars in NFS, PGR3, and Burnout need fine tuning and service!
I wonder if my trusty xbox 1 is still talking to me since I left her.
To be continued...
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Title: Defective Xbox 360 ?
Post by: jtom617 on July 09, 2006, 12:37:00 AM
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Venting:
3 red LEDs of death.
I have the error 0201. Unknown.
Infrequent crashing (system screams in agony and visual distress)...
Then red lights not to often...
My friends stopped letting me host games (poor me).
Then my rep goes down- (leaves game early) OH NOOO not my rep!
Then I loose achievement points! Just kidding.
Now the impending sense of doom sinks in with eternal red lights of terror.
They won't go away! They are in my dreams. In my air vents in the floor...
$430 of red death for my xbox 360.
Wait, there's hope. I spent sixty extra bucks on that stupid service agreement.
Maybe it wasn't so stupid after all. There may be hope after all.
Where's my shipping box they're supposed to send me. It's been four days!
Don't they know there was a war going on in my 360? (COD2)
My mage is forgetting his spells in Oblivion!
My cars in NFS, PGR3, and Burnout need fine tuning and service!
I wonder if my trusty xbox 1 is still talking to me since I left her.
To be continued...
This is pretty much the greatest speach i have heard. Its like a short story/poem, nice put-together.
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Title: Defective Xbox 360 ?
Post by: nomoreniu on July 10, 2006, 10:20:00 PM
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Just had an interesting conversation with a guy at Xbox customer service UK. My second Xbox just died and he had it registered as an American warranty because that was the replacement they sent me when my first machine died. As a result it only had a 3 month warranty on it which had elapsed, however in the UK we get 12 months so he's goign to reset it when I get my next repaired/replaced console back.
America = 3 month warranty
UK = 12 month warranty
How weird is that, the guy said it's something to do with America not paying VAT.
America only gets 3 months???? I live in the US and mine broke tonight. Code 0102. In a way I'm glad it broke after just 16 days, I'm returning it and getting my money back. I'm going to wait until the cooler running version next year. The only sad part is this one has a precious Samsung drive and I was ready to mod it this week.
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Title: Defective Xbox 360 ?
Post by: CiscoKid on July 16, 2006, 07:42:00 PM
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I just got the ring of death with the famous 1-3-4 0102 "unknown Error" The unit is a core system (upgraded to premium -- all I could get on release day). It has been working fine all this time, and then I noticed my video went out yesterday. It was a black screen with some diagnoal dots on the screen. Shutting it off/on several times did the same thing, all this time I could hear the dashboard, just not see anything. after a few more reboots, the 1-3-4 light sequence with 0102 extended code appeared.
I called M$ to see what they said to do and they basically said this was a hardware problem (Duh), and needed to be repaired by them. They quoted me $129 for the return/fix/send back option but quickly gave me 50% off this price as soon as I expressed the slightest frustration about the issue. So the service rep put me on hold and came back and said I was authorized for the 50% discount for a new total of $62.50. They gave me that discount very quickly and easily so I would guess they get a fair amount of these calls and realize that something in the design is defective (perhaps weak solder?). Reading other posts discussed shaking the unit to see if that helps. So since I am sending it in anyway, I shook the unit (remove any game disc first!!) and gave it a few light smacks on the top and I was back up and running again. 20 min later it locked in the middle of Prey, cauing me to go through another session of smacks to get it up and running. Once I get it running, it will usually run well for up to a couple hours, but as soon as it is powered off or bumped, the troubleshooting squence usually needs to be started over again (smack and shake).
I will still be sending it in so it is reliable again, as the 50% discount helps with the decision. Just too bad I had to do this in the first place...
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Title: Defective Xbox 360 ?
Post by: jsnake on July 19, 2006, 02:15:00 PM
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I didn't know if I was going to get a 360 at first , but one of the other guys on my dorm hall had one. I changed my mind after trying COD2 and Oblivion . Sure, I did see a few minor annoyances, but they were within reason. COD2 would lag for a second in multiplayer if someone changed their controller sensitivity or if there were too many smoke grenades deployed. As for Oblivion , I knew that it would be a little buggy because of the size of the world and how awesome everything looked, but it was the game that I bought the 360 for.
I got mine from Best Buy in June. It worked great for the first two weeks. I, unfortunately, learned the hard way to not move the 360 while the power is on and a disc is in it , but nothing bad other than that. Oblivion was actually less buggy than I thought , and some of them were even amusing. Before too long, though, it started glitching and freezing up after a couple of hours of play and has slowly degraded from there . All hell broke loose in Oblivion , and no I am not talking about the Oblivion Crisis in the main quest line, as the game began lagging, freezing, etc. The freezing was the kind where you have to get off your rear and shut the whole thing down from the console . Having a fan blow on both the console and power brick has helped and so did the cache-dump thing, so overheating seems to be part of the problem. No red ring of death yet, but who knows how much longer until I too fall victim to the curse of the 360. At least I bought that two-year extended warranty from Best Buy .
The MFR date is 2006-04-23, so it's not quite 3 months old, in case any of you were wondering.
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Title: Defective Xbox 360 ?
Post by: MichaelNet on July 21, 2006, 04:02:00 PM
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I just got the ring of death with the famous 1-3-4 0102 "unknown Error" The unit is a core system (upgraded to premium -- all I could get on release day).
I also got this error, 11 days after purchasing my console : Core system with Hitachi DVD drive. Sometimes (1 boot / 35 boots), it freezes before 360 logo, then in rebooting the console, it frags : "3 LED in red" with a total black screen on TV, giving error 0102 after pressing the white button & "eject" button 4 times. The first time I got this error was after rebooting, I was playing DoA 4 on the Live.
The frag occurs sometimes, even if the console 's cold, without memory card inserted & even after doing reinitialization manip with the pad at the "system" option page (where there's the serial number of the console) : Lt, Rt, X, Y, LB, RB, Y, left, X, right.
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Title: Defective Xbox 360 ?
Post by: neoed30 on July 21, 2006, 05:26:00 PM
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I also got this error, 11 days after purchasing my console : Core system with Hitachi DVD drive. Sometimes (1 boot / 35 boots), it freezes before 360 logo, then in rebooting the console, it frags : "3 LED in red" with a total black screen on TV, giving error 0102 after pressing the white button & "eject" button 4 times. The first time I got this error was after rebooting, I was playing DoA 4 on the Live.
The frag occurs sometimes, even if the console 's cold, without memory card inserted & even after doing reinitialization manip with the pad at the "system" option page (where there's the serial number of the console) : Lt, Rt, X, Y, LB, RB, Y, left, X, right.
If it's not under warranty you could try this: Heat gun fix
But there isn't any guarantee.
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Title: Defective Xbox 360 ?
Post by: SellingMy360 on July 31, 2006, 08:49:00 PM
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Got the typical screen freeze, then after trying MS's KB article, now it doesn't boot and just shows the 3 red lights. Trouble code returns 0102.
MS says it's 20 days past default waranty, so $129 is needed to fix it. Would not budge, supervisor acted like a guy with a hangover who knows he's quiting at the end of the day, the WORST.
Some key points about all this:
- A decent number of launch systems seem to show VERY similar issues, like enough that it's not coincidence.
- This system was really very expensive
- Without the system, I will not be paying for Live, and will not be paying for more games.
I realize that warranty expirations have their place; the manufacturer AND the consumer both need to be protected. But when this many users report such similar issues, all within a very short amount of operational time, you can't just close your eyes and point at the expiration date of the warranty.
Sent my obligatory letter to 1 MS Way; if I don't hear from them in 15 busines days, I'm selling the 360 (with the caveat that the buyer has a $130 service charge waiting for them to get it working), all the games, and using that money towards the PS3.
I don't claim all 360's are defective; I don't claim they need to a recall. But they DO need to address this; I'm not an idiot, this is not some random issue of one guy spilling coffee in it, one guy having it in a non-ventilated spot, and another having the bad luck of buying one that was dropped in the Best Buy warehouse. This is a known issue with a small set of systems, and they are giving us the finger because the default warranty is expired.
I'm a MS Office developer and network tech; I've been dealing with technical issues with software and hardware for 10 years; this is the worst and most expensive experience I've had so far.
The reality of the situation is, fix this thing I paid $500 for and I'll re-establish my Live account and continue to buy games. Don't, and it's all money going to Sony.
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Title: Defective Xbox 360 ?
Post by: 68HC000 on August 03, 2006, 07:16:00 AM
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Good lord 46 pages!
What happened to the days of hassle free video game consoles. It takes an act of God to break a cartridge system
-68K
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Title: Defective Xbox 360 ?
Post by: bigbubba7373 on August 03, 2006, 04:25:00 PM
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heat gun fix
hello guys i got a xbox 360 system in 4 days ago from a customer it had the 0020 error but most of the time the error was 0102.now the customer had done the arctic silver 5 upgrade and it worked for 2 weeks but started doing it again to him. well i took it apart cleaned everything up did the heat gun rework and redid the arctic silver 5 and i have been playing this system for 4 days with no problems boots every time and plays games for hours with no problems.so i can say if you take your time and do the heat gun rework and arctic silver 5 right, this should fix most xbox 360s that have 0020 or 0102 errors i will have another system comeing next week with the same problems so i will report back on that system and let everybody know how it turns out.
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Title: Defective Xbox 360 ?
Post by: Demon300 on August 07, 2006, 05:42:00 AM
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So here we are another dead xbox 360
i had a pretty good run by the sounds of things mine lasted from december till saturday, when loading GRAW to crashed with lines in the screen i restarted and the same thing....then all of a sudden looking at it and 3 red lights lfashing away....
this was a core system that had all the bits added to it in a package, by the sounds of what has happend to mine i would say heat is the killer here just causing thermal shutdown like in a pc with to high a temp.
contacted MS in the uk and they are going to fix it and send it back.....so have to wait and see, bought a new one yesterday for my little bro for xmas, i will use that kill mine gets back cant live with out the gray box now
will make a note of the xbox serial numbers and then see if i get the same unit back. any one taken theres appart and tried to fix it instead of sending it back???
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Title: Defective Xbox 360 ?
Post by: CAMOUFLAG3 TICK on August 07, 2006, 02:44:00 PM
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Aight So I am angered to the point of explosion at this point. The following is an account of what has happend so far. This is what I sent to MS support through email.
MS,
I recently have had problems with my 360 and it no longer appears to be working. The problems began a couple days ago while playing Ghost Recon. My system froze so I shut off the system and restarted it hoping to jump back in the match lobby. Sure enough I was able to make it back into the room before the lobby was full. When the next match started I took 2 to 3 steps and my system froze again. So again I rebooted and jumped back in the lobby and tried a third time. And you guessed it did it again. So I began wondering if the disc was some how the cause of this mess. It looked clean but I cleaned it anyway and still had no success. So I tried some other games and they seemed to work ok. The system would let me private chat and navigate around the guide pages and playing arcade games was not a problem. So today I traded in my collectors edition copy of Oblivion and my brand new copy of LOTR Battle for Middle Earth II at Game Stop and got a new copy of Ghost Recon. I got home and put the game in and everything loaded up fine but then after I hit start on the start menu the system froze again. I revisited another game.. I used the Saints Row demo disc that came with my current xbox magazine subscription. The disc loaded up fine and I sampled some of the Too Human gallery with no problems. Then I tried to play the Saints Row demo and the system froze again. When trying to reboot the system the ring around the power button just glowed red and wouldnt turn on. After talking to some fellow Xbox Live gamers over instant message and on the phone we got wind of a possible solution by removing the hard drive. Possibly the drive was corrupted. So I removed my hard drive and the system booted up slower than normal but it did boot up none the less. I thought to my self progress is good. I proceeded to manage the hard drive and delete all files off of the drive that I wasnt currently using. game demos, videos, themes, etc until I was satisfied. It was now time for the moment of truth. I loaded ghost recon back into the cd tray and hit play disc. The game loaded up like normal and then froze after hitting start. So I am asking PLEASE HELP! I have never miss handled my system. It has never been moved while on. I have no discs with rings around them like so many people I have heard from. The system does sit in an entertainment cabinet but it is open at the back and the front and has about 8 to 10 inches of space on each side of it. The power supply is sitting on a cold tiled floor about 3 or 4 feet from the system. I have never used the system vertically it has always laid flat. So I ask again PLEASE HELP! I am not buying a PS3 I love my 360 I need my 360 to sustain life. It keeps me sain. Please write back promptly and tell me how to get a replacement system. Also for my troubles I feel some compensation is in order. I am open to suggestions as to what this might be. I think the cost of a game in MS points would be very cool and it would allow me to experience all of the new market place content coming out in the coming months. I would truly be grateful. I was also thinking that a one of kind face plate signed by some of the Xbox team would be pretty sweet to. Any of these suggestions would suffice and fulfill my appetite. Please let me know what can be done and how I can get my 360 replaced.
Sincerely
Loyal Xbox Fan
Brock Puntenney
Gamertag: CAMOUFLAG3 TICK
The only reply I got was a call the hotline automated responce that gave me a number.
Which brings me to the present. I just called the hotline and went through everything with them. The confirmed that I am experiencing hardware failure and reccomended I send it in to get repaired. I was then informed that the repairs would cost $130 and they except all major credit cards. I can't believe they want to charge me more money for their defective product. I'm so angry right now. I can't afford to pay this right now. Someone help
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Title: Defective Xbox 360 ?
Post by: bigjimmy on August 08, 2006, 04:46:00 AM
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My 360 decided to shat itself about a week ago, though it was my fault. I think I bumped the power button somehow, which caused the 360 to turn on, whilst plugging the DVD power connecter in, which fried a small regulator. Long story short, I came up with my own fix, but failed to work.
So i gave in and called M$ and said it was giving me E65 etc etc... and then I mentioned I 'accidently' bumped off the silver M$ sticker on the front, she said it didnt matter, and as long as the serial number sticker wasnt damaged, the warranty wasnt void (WTF) So I sent the 360 back today quietly hopeful theyll repair it free of charge. But then again, im expecting a call soon to say the warranty has been void.... Ill keep you all posted with what happens...
BTW the warrantys in australia are for a whole year....hahaha silly americans with theyre 90 warrantys ..
Also, I noticed that M$ are putting small pads on the GDDR3 memory chips on the underside of the mobo to transfer heat into the metal case probly cause of all the 1012 errors (the memory error)
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Title: Defective Xbox 360 ?
Post by: d13w93 on August 08, 2006, 11:49:00 PM
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Well I'm in the UK on my 3rd 360 and have got them both back within 5 business days of sending, both times a new unit. 15 days to send a new unit seems a long time to me.
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Title: Defective Xbox 360 ?
Post by: Tito2k6 on August 10, 2006, 08:41:00 AM
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Well, I had(have) the same problem. My XBOX is 8months old. Never had a problem. I thought I was one of the lucky ones. Then my XBOX started acting a little funky the past few days...then yesterday BAM!
I just bought Dead Rising, put it in, played for 5min, then lock-up. Turned it on and got the RED LIGHTS OF DEATH(Which, after futher review, proved to be the 102 error).
The system wouldn't come on for anything (nothing but red). I gave in and called MS to B*tch and setup to get it serviced(hey man, I can't wait Madden is coming and I got Dead Rising staring at me). The joker ran me through the unplug replug back in crap, but as expected, nothing. So my cardboard casket is on its way. Crazy thing is, 1hr after I got off the phone with him, I turned it on and it worked! Been working ever since. I played Dead Rising all night.
I'm still getting it replaced and buying the warranty. I expect it will die before its casket arrives. But this is BS. These things are time bombs. I'm 32 and taken the utmost care of this system. It's well ventilated and never moved. I seems that if your XBOX isn't DOA then it will just be a matter of time. Problem is, if your's is DOA, then you'll probably be scared into buying an extended warranty. Us poor fools who thought our systems were fine, will now be up a creek.
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Title: Defective Xbox 360 ?
Post by: CiscoKid on August 10, 2006, 06:43:00 PM
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So is there an option to purchase an extended warranty now that I got my 360 replace by M$? I never purchased one when I bought it, but after reading all this and experiencing a failure already I am interested in purchasing the warranty. In the documentation that came back from M$, there was nothing said about being able to purchase this. How do I go about getting this and what are the details of the extended warranty?
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Title: Defective Xbox 360 ?
Post by: shag677 on August 10, 2006, 08:35:00 PM
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I have been reading all the posts about the failures of the 360s, and decided to join this forum. I do not have the red lights flashing on my 360 but the screen just started to freeze with squares in it. It also does this in the dashboard. MS said it was my harddrive, so i bought a new hard drive. Still had the same problem. I called them back and they wanted me to troubleshoot when i obviously have a hardware failure in my 360. I complained and they said i could get it fixed for half price. I am currently waiting for it to come back to me, but what i find interesting is that i bought the 360 i january of this year and they told me i was only 2 weeks out of warranty. They also told me i had a 90 day warranty. So how was i 2 weeks out of warranty when it was purchased in january? Are they giving me a line of crap and reaping the benfits of a defect that they have to be aware of by making people pay anywhere from 64 to 130 dollars for a 400 dollar system. The repairs should be free regardless of the warranty expiration given the amount of people on here who have the same problem.
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Title: Defective Xbox 360 ?
Post by: DarkMorte on August 10, 2006, 09:13:00 PM
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So today I got back from a 5 day vacation to find out my Xbox360 has had the 3 red lights of death. I jsut purchased Dead Rising and haven't even gotten a chance to play it yet! The worst part is this is the second time MS has sent me the damn casket. The first time was about 6 weeks ago, when the CD rom drive failed. there were no error messages, the console simply didnt' read any cd i put in. I am really starting to get pissed off with this especially since i'm leaving for college in a week and a half and my console isn't due back home for another 2 at least. I think seeing as this is the second time I've had to have a replacement console sent to me, I should at least get an express delivery. Of course the "tier 2" tech man I talked to on the phone told me this is against protocol.
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Title: Defective Xbox 360 ?
Post by: WinbonD on August 10, 2006, 10:34:00 PM
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link to extended warranty ,
http://www.xbox.com/...dedwarranty.htm
someone tell us how much it costs
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Title: Defective Xbox 360 ?
Post by: Tito2k6 on August 11, 2006, 07:46:00 AM
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So is there an option to purchase an extended warranty now that I got my 360 replace by M$? I never purchased one when I bought it, but after reading all this and experiencing a failure already I am interested in purchasing the warranty. In the documentation that came back from M$, there was nothing said about being able to purchase this. How do I go about getting this and what are the details of the extended warranty?
The Customer Service guy said that when I get my fixed(replaced) unit, it comes with a fresh new 90 day warranty. He said that I have 88 days to purchase an extended warranty. I can either purchase a 1yr for $30 or 2yr for $60. He said that I can extend the 1yr to two before it runs out, so I'm opting for the 1yr(probably be a good mod out by then anyway).
So that's it. It'll cost me $160 to have a working system for 1yr ($130 fix + 30 warranty). I think it's a bunch of crap. But, oh well, I'm pretty much stuck.
PS I'm currently waiting for my casket, but I noticed something interesting. If I turn the system on cold, I get the red lights. If I turn it on and leave it on for about 10-15min(with red lights flashing) and then turn it off and on, it works! I've been able to play for hrs like that. At least I can play Dead Rising until my casket comes. give it a try. It might work for you.
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Title: Defective Xbox 360 ?
Post by: 68HC000 on August 11, 2006, 08:03:00 AM
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Your xbox is like an old diesel engine .
On a serious note, it seems as if you have a cold solder joint somewhere on the board; probably on one of the memory chips. Heat always causes things to expand, and it may expand the solder on the board and chip 1/1000ths of a CM, which is probably just enough to make it work.
Sending it in is the best idea if its under warranty.
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Title: Defective Xbox 360 ?
Post by: Tito2k6 on August 11, 2006, 08:27:00 AM
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Your xbox is like an old diesel engine.
On a serious note, it seems as if you have a cold solder joint somewhere on the board; probably on one of the memory chips. Heat always causes things to expand, and it may expand the solder on the board and chip 1/1000ths of a CM, which is probably just enough to make it work.
Sending it in is the best idea if its under warranty.
That was what I was thinking. It makes sense. I could do the heat gun trick, but I'll pay (it's not currently under warranty) to fix/replace it and then purchase the extended warranty. This is really sad that more and more of the 'lucky' ones who thought they got good 360s are not getting bit in the a**.
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Title: Defective Xbox 360 ?
Post by: thebucketmouse on August 11, 2006, 01:52:00 PM
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Mine's broken too x.x
I get error code 1012, with all LED flashing except the upper right. Has anyone else had this one, and if so, did you fix it?
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Title: Defective Xbox 360 ?
Post by: gerard_paloma on August 12, 2006, 12:59:00 PM
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The Customer Service guy said that when I get my fixed(replaced) unit, it comes with a fresh new 90 day warranty. He said that I have 88 days to purchase an extended warranty. I can either purchase a 1yr for $30 or 2yr for $60. He said that I can extend the 1yr to two before it runs out, so I'm opting for the 1yr(probably be a good mod out by then anyway).
I got slightly different information when I called yesterday. My box died on Wednesday with the flashing red lights of death, error code 0102. I've had it for almost four months, but I decided I'd call anyway. Luckily, I'd never registered the console, and didn't tell the tech exactly how long I'd had it ("a couple of months"), so my current warranty lasts until October 19. The tech said when I get my repaired/replacement system back, an additional 30 days is tacked on to the warranty. During that time, I can call back and pick up the 1 year extension for $30, or 2 years for $60. I'm definitely going with the 2 years, since I'm betting on the fact that the replacement (I doubt they'll repair it) will die in another 1-24 months, and I'll have to get another one. Hopefully, by the time it does, MS will have released a hardware revision, and I'll be good to go for the rest of this generation.
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Title: Defective Xbox 360 ?
Post by: bigjimmy on August 12, 2006, 03:02:00 PM
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Got an email this morning:
OH YEH!! Im am extremley surprised they didnt notice I opened it!! I must have got lucky!!!
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Title: Defective Xbox 360 ?
Post by: ponysean on August 15, 2006, 08:05:00 PM
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I don't know if anyone will read this I have never posted to an online community before but I just thought i'd add my name to the ever increasingly long list of frustrated 360 users.
The demonic blinking red lights started 5 days ago, figures that I'd get the a brand new copy of dead rising in the mail the next day (still in its packaging by the way) I emailed the support, of course no help there. Called about an extended warranty, thought I might be able to get around shelling out the money, again no luck. Then today I caved in and called 18004myxbox thinking that I would fight back until they would ship me a box overnight and I would have my beautiful console back in working condition in under a week (which is key because I start fall semester in 2 weeks).
Yeah right, the guy started out being helpful, after I mentioned my problem, he sighed and said, ooooh that problem, like it seems to be an increasingly common tech call, I told him I tried everything but he still made me get behind the TV and unplug everything, when I made a joke about the beautiful red lights still being there, he said (swear to God), "just like christmas (chuckle)", I had to literally bite my tongue to keep the profanities from escaping. At this point I was not exactly in the best mood and of course he said I would have to pay 120 bucks and wait at least 2-3 weeks until I had a new working console, After arguing some more, I finally gave in and agreed, receiving my Service Registration ID so I can check my progress everyday as my xbox sits in some repair shop in Texas and a new credit card bill for 120 bucks, so much for summer vacation....
3 questions,
1 I get a black and red checkerboard when my game freezes or recently just on boot-up, anyone else have that happen
2 Any luck finding out an actual figure of the percentage of 360 owners who actually have problems, my experience has been mixed, mine worked for 8 months prior to the red lights of death, also I found an article saying an informal survey revealed 15%, but that the results could not be taken because it was not a scientific survey
3 Anybody find a good lawsuit that I can get in on? I don't see how the most powerful company in the world makes a faulty hardware console and then makes the owners shell out 100's of dollars to repair the originally flawed system.
Thanx, hope for some interesting responses.
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Title: Defective Xbox 360 ?
Post by: bigjimmy on August 16, 2006, 02:23:00 AM
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Well I got my 360 back in the mail today, works great!! I may never, ever say this again, but THANKS MS!!
I cant beleive I got it fixed free of charge even tho it was sooo obivous I opened it....
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Title: Defective Xbox 360 ?
Post by: Tito2k6 on August 16, 2006, 09:11:00 AM
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Well I got my 360 back in the mail today, works great!! I may never, ever say this again, but THANKS MS!!
I cant beleive I got it fixed free of charge even tho it was sooo obivous I opened it....
Luck man!
Pony, If you find any info on class-action lawsuits, let me know. If you read TwistedSyphony's theory (pinned above), it seems that one is on the horizon. Mine was 8 months old like yours (BTW, I just send it off today(tear )). These things can die at any time.
It died the day I brought home Dead Rising and now I've got Madden paid for and no system to play it on when it comes out
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Title: Defective Xbox 360 ?
Post by: Tito2k6 on August 16, 2006, 09:16:00 PM
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Me!!!! Well it had to be said. This topic needs to be rejuvinated. MS is screwing us 1X1, we all need to be prepare
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Title: Defective Xbox 360 ?
Post by: qkiani on August 22, 2006, 01:45:00 PM
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actually just picked mine up from best buy brought it home put in some need for speed played it for i dont know about 10 minutes and in the middle of a race it just hung and the screeen scrambled. so i shut the system off and ejected the disc and seen that now my brand new game is completely scratched with like 6-7 rings all the way around. so yeah i am pissed. anyone else have this problem?
Did you move the console while playing? if not then contact MS and tell them what happened
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Title: Defective Xbox 360 ?
Post by: dshack24 on August 22, 2006, 07:26:00 PM
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i bought my 360 back in january...it scratched every disc i put in it...i returned it and got a new one in may...a month later the hard drive burned out...i returned the hardrive...3 days ago my second xbox decided not to turn on...i returned that and got a new one yyesterday...and today my third one died...what the hell is wrong with these things...come tomorrow ill be on my fourth xbox 360 and 5th hard drive in 7 months....do i live in a nuclear testing area or something?????
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Title: Defective Xbox 360 ?
Post by: crossfire1701 on August 23, 2006, 05:24:00 AM
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hi there, was reading your topics over and over and over again since my 360 suddenly decided not to work anymore yesterday in the early afternoon. (IMG:style_emoticons/default/grr.gif)
i bought mine some 3-4 weeks ago, got some random hangs during playing (uno, nfs:mw, oblivion) but thought "aah MS, how comforting that also my xbox crashes every now and then"...
until yesterday. was playing oblivion... when i realized I made a stupid mistake I reloaded a game, went in the cave again and while this guy was talking to me I hit him with my sword... game froze up on me, dashboard came up with "disk is not clean..." message... so I said okay, let me clean it, it was perfectly 100% clean... put it in again - nothing.
what else to do than to switch off - back on --- E 74 and one red light. looked up on internet, tried de- and reattaching everything (hdd, av cable, power,...) nothing worked. not at all. called MS support, asked me to do the same thing again, nothing worked. he sent me the ups sticker for returning it already. I was so fed up.
yesterday evening - just for fun - reattached it to my tv - see - it was booting. Icould not believe it.
switched it off - back on - NOPE. Error 74.
After several tries with and without HD it booted again. and ever since then it's working fine. I've been playing for a couple of hours and it's still working --- FOR NOW.
now the question here is, what if I still send the "now working again" box to MS? will they still really CHECK it or just plug it in, say "hey it's working" and send it back to me AS it is ???
anyway, that really sucks, even if we're just the minority of 2-3% as the ms support told me, it sucks big time.
and the secondary error code was the 1022 - error with a/v cable. how so, I never touched/moved it or anything...???!!!
I got slightly different information when I called yesterday. My box died on Wednesday with the flashing red lights of death, error code 0102. I've had it for almost four months, but I decided I'd call anyway. Luckily, I'd never registered the console, and didn't tell the tech exactly how long I'd had it ("a couple of months"), so my current warranty lasts until October 19. The tech said when I get my repaired/replacement system back, an additional 30 days is tacked on to the warranty. During that time, I can call back and pick up the 1 year extension for $30, or 2 years for $60. I'm definitely going with the 2 years, since I'm betting on the fact that the replacement (I doubt they'll repair it) will die in another 1-24 months, and I'll have to get another one. Hopefully, by the time it does, MS will have released a hardware revision, and I'll be good to go for the rest of this generation.
may i just ask you , after reading all these "warranty" issues.... you guys are mostly from the US right... well I bought mine here in Austria (Europe... don't mix up with AustrALIa *g*) and here the producer is liable for 2 years after the purchase for any errors... hmm I guess at least I'm a little bit lucky over here... 90 days... not really that much I guess...
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Title: Defective Xbox 360 ?
Post by: Spineshank247 on August 25, 2006, 01:52:00 PM
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Ok, i want to buy a 360 so bad right now because i want to play Dead Rising, but this thread right here makes me think twice about buying a 360. I have been waiting patiently for a title that i really want before i go and buy it but now i hear that since Dead Rising came out there have been even more problems because the game uses other parts of the XBOX hardware that wasnt previously used in other games. I bought my original XBOX the first night it came out and havnt had 1 single problem with it, why cant the 360 be the same. Guess i was lucky with that round hopefully i will be with the 360 cause i dont think i can stop myself from getting one. I'll let you guys know how mny times i send it back.
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Title: Defective Xbox 360 ?
Post by: Skipster_09 on August 31, 2006, 03:58:00 PM
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YEA !!!! u know it Error E 74 WTF is that it says bad Av Cable i buy a new Av cable and look says same thing well yea WATS WITH THAT !!! this is so annoying i want to play and i cant and its gonna cost 200 $ just to send it in and get it repaired when i already know wats rong with it ! come on can anyone help me ?
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Title: Defective Xbox 360 ?
Post by: crossfire1701 on September 04, 2006, 01:19:00 PM
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so for now, I have sent in my 360 last wednesday with UPS (got pick up ticket from ms) and got it back this monday... so not bad not bad, and it's a new console, since I remember the manufacturing date of my old unit was jan 06 and now it's march 06... still have not had enough time to really test it, just a little playing for 1-2 hours... maybe in a couple of weeks it'll fuck up on me again... who knows lets hope better not for MS
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Title: Defective Xbox 360 ?
Post by: killer63 on September 04, 2006, 04:48:00 PM
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I guess I can add to this. I am shipping in my 4th broken 360. It has 4 red lights with 0102. My first three would freeze in the dash or when i would be playing a game. I'm getting so sick of shipping them in.
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Title: Defective Xbox 360 ?
Post by: Beauner on September 11, 2006, 12:48:00 AM
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What a PITA! Damn! I just wanna play ... Waaaaaaaaaah!
Ok...so...I was getting an E71 code earlier...now I'm getting an E79 code and the "secret" code is 1433.
Searching through the numerous posts about everybody elses problems I have yet to find anybody with these specific problems or any explanation of what the hell they mean!
HELP PLS!
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Title: Defective Xbox 360 ?
Post by: Xenod on September 11, 2006, 04:18:00 PM
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I have the same problem. Error 79 (1033) and error 71 (1013). I need help!
This post has been edited by Xenod: Sep 11 2006, 11:20 PM
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Title: Defective Xbox 360 ?
Post by: leorimolo on September 16, 2006, 06:03:00 PM
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Im tired, im M$ fanboy and shit but come on two of my fucking 360s with the same fucking error. Ive got 102 on a launch box and in a really new box. I hate this specially when you live outside of the US. The first 360 opened and no warranty. 2nd not open still under waranty but 5000km away from the fucking fix center!
Im starting to belive that the AC killed both my xboxes. Cause they were always in really cool rooms. Someone tell me if im going mad please.
M$ I apreciate your products but do a fucking good job on durability, B!<#
LEo-enjoy your working 360s and sorry for the post im just too mad!
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Title: Defective Xbox 360 ?
Post by: liq456 on September 16, 2006, 07:49:00 PM
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Everyone with defective 360, what we need to do is track the lot# and manufacture dates of the 360's having the problems, maybe its a bad lot, or a range of dates with the problems. if it is we can avoid buying these 360's with the problems. if you have error or defective box please post your 360's info.
Xbox 360 details:
Pack: Xbox 360 Premium
Video mode: NTSC
Manufacturer date: 2005-12-18
Lot number: 0551
Team number: W2H0
Error: 0102, 360 will not boot to dashboard.
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Title: Defective Xbox 360 ?
Post by: leorimolo on September 17, 2006, 06:25:00 AM
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Heh funny my post number 360 was to say my 360 is broken
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Title: Defective Xbox 360 ?
Post by: WH1TEF1RE on September 20, 2006, 01:57:00 PM
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My 360 has Error code E 74, I phoned MS and they told me I need to buy a new hdd, and a MU to transfer all my files. how the hell am i spose to transfer my files from my hdd to a MU, when it doesnt even allow me to get into my main menu because of E 74.
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Title: Defective Xbox 360 ?
Post by: novicemodder on September 20, 2006, 10:54:00 PM
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ANOTHER VICTIM OF THE DREADED RROD!!!! I am getting 0022 as my error code. I cant find much exceept ot means GPU ERROR/GPU OVERHEATING!!!!!!! Can anyone help me?????
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Title: Defective Xbox 360 ?
Post by: Willywow15 on September 21, 2006, 07:15:00 PM
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I purchased a copy of Saint's Row about a week ago, and played on it, and since that day my Xbox 360 has gone down hill, it will either flash 3 red lights when I turn my system on, and I will not get any display from my Television, or I will either get a disc unreadable message on all my game's, and I also get a loud beeping sound then it freezes up this mostly happens on the XBOX logo, but also while loading, and in game play, has anyone else experienced this problem due to Saint's Row. I'm just curious. Look forward to hearing from anyone who has experienced simlar problems.
This post has been edited by Willywow15: Sep 22 2006, 02:18 AM
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Title: Defective Xbox 360 ?
Post by: addisj on September 28, 2006, 03:35:00 AM
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I get the same - E74 on almost every boot or when any game starts to boot.
Gutted... Never even played it for more than 2 hrs at a time as well so cant be heat related.
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Title: Defective Xbox 360 ?
Post by: lowest common denominator on October 01, 2006, 10:42:00 AM
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I got my xbox at the end of february, which i preordered in october. Now at the end of september it has ceased to work. I also was playing dead rising, is this really the cause of my system failure? i get different error codes nearly everytime I try it 71, 73, 74,79, one or two others i think. Now it doesn't do anything just flashing red lights and complete darkness. Xbox wants me to pay an additional 140 dollars on top of the 400 i shelled out for their faulty system. My question is this though looking back over all of the previous posts here I see that the service cost continues to rise. What is up with that?
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Title: Defective Xbox 360 ?
Post by: dcware on October 01, 2006, 12:45:00 PM
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On my third 360 now, soon to be fourth.
1st skipped on DVDs very badly.
Second didn't turn on, period.
And the 3rd one has just started giving me the 3 red lights in 1,3,& 4 (Hardware Failure)
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Title: Defective Xbox 360 ?
Post by: owmysoul on October 02, 2006, 02:53:00 PM
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I've got a good one. I bought my 360 in April and it stopped reading discs in July. I can still access the dashboard but if I put a game in I can hear the console struggling to read it... It then goes to a screen that says "To play this disc put it in an Xbox 360 console". Before sending it off to tech support (and not having read the warranty manual) I tried compressed air on the vents, because I live in a dusty neighborhood. Didn't seem to make a difference at all, same weird message. So I sent it to tech support, it came back today with a note attached saying:
"Inspection of your console has revealed that tampering or attempted tampering of the console has occured. The warranty is voided as a result of these actions. In addition, MS is unable to offer repair services for a tampered Xbox console."
So I called back, thinking we've gotta clarify the definition of "tampering", and they've essentially told me I'm screwed. 600 bones down the toilet. If they can tell I used compressed air can't they tell that it didn't make a difference either way, since it still gives the same error message? Just wondering if anyone had any brilliant ideas, before I have a go at it with my high school baseball bat. Smashy smashy.
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Title: Defective Xbox 360 ?
Post by: kneedeep on October 03, 2006, 08:03:00 AM
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Here is my story. I've had my 360 for around 6 months and it now freezes all the time. I called MS and they gave me the normal "your warranty expired 2 weeks ago" crap and it will cost $139 to fix. So I have a couple questions.
1. Why do they always say your warranty expired 2 weeks ago?
2. Why do they always quote different $ amount for the fix to different people, almost seems random?
2. What is stoping all of us from buying a new xbox and then returning the broken one to the store?
What do you guys think?
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Title: Defective Xbox 360 ?
Post by: 89c4l98 on October 03, 2006, 09:47:00 AM
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1. Why do they always say your warranty expired 2 weeks ago?
2. Why do they always quote different $ amount for the fix to different people, almost seems random?
2. What is stoping all of us from buying a new xbox and then returning the broken one to the store?
What do you guys think?
1. standard scripted answer
2. $139 is normal repair fee
2. retail fraud is illegal
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Title: Defective Xbox 360 ?
Post by: kneedeep on October 04, 2006, 12:11:00 PM
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89c4l98 - So you don't speed, jay-walk, cheat on your taxes, drink under age, bet online.... get off it. We all do things that are against the law. Not like I'm saying kill someone.
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Title: Defective Xbox 360 ?
Post by: Chancer on October 04, 2006, 02:29:00 PM
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89c4l98 - So you don't speed, jay-walk, cheat on your taxes, drink under age, bet online.... get off it. We all do things that are against the law. Not like I'm saying kill someone.
Maybe you do but you would be daft to tell the world about it in a public forum. Especially as its against rules to advocate fraud here. Do as you like/want just keep it to yourself
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Title: Defective Xbox 360 ?
Post by: ArkitekT on October 05, 2006, 12:02:00 AM
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Another Crappy 360!!!
First one bought at launch stopped functioning completely about 3 months after purchase. Returned it and got a new one which started the whole freezing situation about a week ago and finally yesterday the dreaded 3 red light error 0102. If I keep turning it on and off repeatedly, like 10 times, it functions periodically. I guess I should try the heat gun fix. Not that I am to psyched about putting a heat gun to my $400 console but I have read so many success stories that I believe it just might solve the problem. I need some encouragement. What do you think?
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Title: Defective Xbox 360 ?
Post by: OomphH on October 05, 2006, 12:18:00 AM
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Another Crappy 360!!!
First one bought at launch stopped functioning completely about 3 months after purchase. Returned it and got a new one which started the whole freezing situation about a week ago and finally yesterday the dreaded 3 red light error 0102. If I keep turning it on and off repeatedly, like 10 times, it functions periodically. I guess I should try the heat gun fix. Not that I am to psyched about putting a heat gun to my $400 console but I have read so many success stories that I believe it just might solve the problem. I need some encouragement. What do you think?
If you still have warranty I wouldn't open the box.
There seems to be many reports that the heat-gun fix is only a temporary solution. After a week or two the problem may very well return.
It is very easy to break the box. Both when opening it and removing the heatsink, and blowing red hot air directly on the motherboard and the chips is not exactly safe either.
I did it myself yesterday because I had no other option (completely dead box, 0102, and I have opened the box earlier so MS won't touch it). Now it works, but I don't have very high expectations that it will continue to do so.
I scratched the underside of the motherboard when trying to remove the X shaped clamp that attaches the heatsink to the motherboard. The pointy tool I used slipped and made a visible scratch on the surface. Seems that I was lucky as the box still works. The area that was scratched is dark green and I can see no lines on it so I guess there's nothing in that spot, but I could just as easily have hit an area containing connections.
Olav
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Title: Defective Xbox 360 ?
Post by: Great2bfree on October 05, 2006, 09:01:00 AM
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Mines when bad asweell. Got mines at launch day and I rarely used it.. Just for movies. I'm not spedning a more Cash on this console. Too bad this time around MS fk up.
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Title: Defective Xbox 360 ?
Post by: EllsinoreOutlaw on October 06, 2006, 05:10:00 PM
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When mine died on me it had 3 Red rings of lights and Error 79. (IMG:style_emoticons/default/sad.gif)
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Title: Defective Xbox 360 ?
Post by: johnnyc_jel on October 06, 2006, 07:23:00 PM
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My 2nd 360 died today. My first died about 5 months after purchase (was a launch machine). Now my second machine, less than 5 months old, has also died. I didn't mistread them in any way and I was extra cautious in terms of ventilating my latest 360, but still got the red lights of doom.
Really not happy. And if other peoples stories are anything to go by, I can expect this to be a regular occurance.
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Title: Defective Xbox 360 ?
Post by: Heet on October 09, 2006, 04:19:00 AM
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89c4l98 selling a flawed product for 400 bills and then only standing by it for a whole 90 days should be illegal too.
I guess MS thought so, because they extended it from 3 months to 12 (IMG:style_emoticons/default/smile.gif)
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Title: Defective Xbox 360 ?
Post by: Surrido on October 13, 2006, 01:44:00 AM
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If I get no picture at all and the 3 red lights, does that mean its totally fucked or can i try the heatgun trick???
appreciate help!
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Title: Defective Xbox 360 ?
Post by: ArkitekT on October 14, 2006, 07:21:00 PM
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Another Crappy 360!!!
First one bought at launch stopped functioning completely about 3 months after purchase. Returned it and got a new one which started the whole freezing situation about a week ago and finally yesterday the dreaded 3 red light error 0102. If I keep turning it on and off repeatedly, like 10 times, it functions periodically. I guess I should try the heat gun fix. Not that I am to psyched about putting a heat gun to my $400 console but I have read so many success stories that I believe it just might solve the problem. I need some encouragement. What do you think?
So I finally got around to trying the heat gun fix and...
IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanx Team ModFreakz.
Hopefully it is not a temp fix. I'll keep ya posted.
If I get no picture at all and the 3 red lights, does that mean its totally fucked or can i try the heatgun trick???
appreciate help!
I was hesitant too but as you can see in my post above. It actually worked. I would try it.. i did.
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Title: Defective Xbox 360 ?
Post by: violentcamel on October 15, 2006, 11:22:00 AM
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I just bought my 360 about a month ago. I've noticed that the system will freeze periodically. It's frozen so far on Test Drive Unlimited, and Need For Speed Most Wanted. I think it's absolute BS that Microsoft won't stand behind their products. I had one of the original PS2's from It's release date and have gone through 3 units. Every single time they fixed it for free for me. Sometimes it will have been almost a year out of warranty and they still fixed it free, and paid for shipping. They even sent me free games for my inconvienience.
If microsoft keeps it up I say we start a class action lawsuit. I know of a site and will provide the link to it as soon as I can find it. Basically you put down what issues your having with a company and when enough people file a lawyer takes the case and sues them. Costs us nothing and we can possibly set this company straight.
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Title: Defective Xbox 360 ?
Post by: deborah46 on October 17, 2006, 03:51:00 PM
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Yeah, I got a core at EBGames, thing was flashign red in all but one of the lights on front the first time I plugged it in, so I unplugged it and let it sit, plugged it back in, worked fine all night; now it's doing it 3/4 of the times I turn it on, and if I get it to start, it freezes up with vertical lines on the screen shortly afterwards.
On hold with MS support for 3 hours now. EBGames didn't have any spares to swap out and said it'd be awhile before they had another shipment. Damnit. Any ideas?
My son also has 360 and is doing the same thing yours is it freezes and vertical lines show up! What is going on?
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Title: Defective Xbox 360 ?
Post by: starmaster78 on October 27, 2006, 01:26:00 PM
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Bought mine three months after launch, for the past two weeks it has been crashing. Why hasn't a class action lawsuit been brought against MS yet? There have been to many of us consumers that give MS money over and over for defective products. (IMG:style_emoticons/default/muhaha.gif)
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Title: Defective Xbox 360 ?
Post by: Gummby on October 27, 2006, 08:11:00 PM
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(IMG:style_emoticons/default/muhaha.gif) Second 360 died 2 days ago, bought my first at launch at Best Buy build date of Oct 05 the salesman gave me the spiel about the extended warranty and I said nah I've never had a problem with a game console before. After about 3 days of looking at forum posts and hearing the nephews died right outta the box I decided hmmmm I'll go pay the $90 for the 3 year warranty. First box died 91 days after launch day, called Best Buy and they said M$ won't touch it, called M$ and they said I'll have a casket sent to me in a day ( leading me to believe they knew they had a problem ). Seven days later Igot my brand new console with a build date of Jan 15 06 sent to me with a free wireless controller and an apology I figured cool...I'm all set now.
3 days ago was playing Splinter Cell DA went to go back to the main menu and squaaaaack, I went crap I know that noise that is the sound the last one made in its death throes. Sure enough powered off then on and bingo 3 red lights of doom, got it to boot once or twice more before it totally died. Called 18004mydeadbox and bitched out some kid for a while and then sent an e-mail to support at xbox.com voicing my displeasure ( just wanting to see if I could get an apology and an offer to fix it but no such luck).
So off to Best Buy, when I walked in the guy at the door wanted to check the bag and do his sticker thing, when he looked in the bag he said ohhhh a 360 never seen one of those before HAHA chuckle chuckle, I thought ya very funny dickweed and went over to returns. The guy there asked whats the prob and I said the 3 rings of doom, to which he answered, AHH the usual. So now my $500 purchase is gone again and this time for a month to a month and a half according to the guy at Best Buy. All I can say is that I have never seen this amount of failure out of a new console...ever. I still have a launch PS1, PS2 Xbox, Dreamcast, NES, SNES, and even a TG16 that all still work no problem.
May just hafta sell all this M$ crap and camp out for a PS3 and a Wii and take my chances there. And ohya sorry for the long post but it's not like I have anything else to do except watch TV ( not a chance ) hehe TV sucks
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Title: Defective Xbox 360 ?
Post by: mr-smith on October 29, 2006, 01:56:00 AM
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i've had my August 06 manufacturered 360 one week. Lastnight whilst playing PGR3 online I started to notice graphical popup of scenery, vertical lines on the track when approaching fast corners and white dots on the car whilst playing. I hit back accidently signing out of live and my 360 completely froze up.
I do hope this is not a sign of things to come.
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Title: Defective Xbox 360 ?
Post by: Boiker on October 29, 2006, 03:30:00 AM
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i've had my August 06 manufacturered 360 one week. Lastnight whilst playing PGR3 online I started to notice graphical popup of scenery, vertical lines on the track when approaching fast corners and white dots on the car whilst playing. I hit back accidently signing out of live and my 360 completely froze up.
I do hope this is not a sign of things to come.
I get this too on a Feb 06 360. But only on PGR3 and once just a little on GRAW. It's a really strange error that only happens sometimes. I'm fairly certain its an overheating problem because I can cure it by pointing a fan across the exhaust fans to help shift some heat. Though, on GRAW it only did it on truck cabs that one time. (IMG:style_emoticons/default/unsure.gif)
A reboot sorts it out and it never froze for me, though I turn mine off when it happens because I thought it wouldn't be good to leave it on if it is having these errors as something is clearly wrong.
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Title: Defective Xbox 360 ?
Post by: mr-smith on October 29, 2006, 12:47:00 PM
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I think heat is a major design flaw for the 360, its a WAY WAY hotter machine than the xbox1 ever was.
Why? It certainly shouldn't be an issue should it? From the temperature of the air coming out of the back of my 360 its obvious its cooling is terribly lacking.
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Title: Defective Xbox 360 ?
Post by: starmaster78 on October 29, 2006, 03:41:00 PM
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I called M$ yesterday after reading an artical online how they would cover the console if it was built befor January 1 2006 and sure enough the rep. acted like he was doing me a favor by repairing the 360 out of warranty for free. I played along as I wanted to get my box fixed and he even gave me another 90 days warranty after they fix it. Then he suggested I extend the warranty at 29.99 /Yr for 2 years. Finally some good advice (IMG:style_emoticons/default/biggrin.gif) Now I wait a week or so ! Bummer for all the guys that opened their box to attempt a repair .
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Title: Defective Xbox 360 ?
Post by: meikoz on November 01, 2006, 07:53:00 AM
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my parents took my xbox360 away for 2/3 days cause i was getting aggresive
so when i got it back it said , system error E 66 en that red light was flashing
i was like WTF and blamed my parents i dont know what to do now its hopeless i mis my
call of duty etc.. ):
i tryed everything cmon someone got a reall tip that works?
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Title: Defective Xbox 360 ?
Post by: Shepdog on November 01, 2006, 09:10:00 AM
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my parents took my xbox360 away for 2/3 days cause i was getting aggresive
so when i got it back it said , system error E 66 en that red light was flashing
i was like WTF and blamed my parents i dont know what to do now its hopeless i mis my
call of duty etc.. ):
i tryed everything cmon someone got a reall tip that works?
Is your firmware flashed?
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Title: Defective Xbox 360 ?
Post by: vipergtsrvp on November 01, 2006, 03:18:00 PM
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my parents took my xbox360 away for 2/3 days cause i was getting aggresive
so when i got it back it said , system error E 66 en that red light was flashing
i was like WTF and blamed my parents i dont know what to do now its hopeless i mis my
call of duty etc.. ):
i tryed everything cmon someone got a reall tip that works?
Oh i am giving full crdit to Lhamma .com
here is a link to the flashin lights thing if not aredy posted
http://www.llamma.com/xbox360/repair/Xbox-...error-codes.htm
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Title: Defective Xbox 360 ?
Post by: xzenor on November 01, 2006, 09:25:00 PM
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Yea, it's a pinned topic. Hope this problem doesn't get blown out of proportion. My 360 died a couple days ago, E74 error. It was a launch console. I was waiting for it to happen. Its like a ticking time bomb. (IMG:style_emoticons/default/grr.gif)
This post has been edited by xzenor: Nov 2 2006, 05:26 AM
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Title: Defective Xbox 360 ?
Post by: snapperdragon on November 05, 2006, 03:28:00 PM
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My 360 was manufactured on April 25, 2006. I bought it on July 17, 2006. It failed October 30, 2006, just 3 months and 13 days after purchase (also, 13 days after the factory warranty ran out).
Moral of the story: if you like the 360, for godssakes, get some kind of warranty because these things have buggy hardware (I'm sure mostly due to the high heat).
MS quality is as bad as Sony's.
I think Nintendo is the only company making quality products and standing behind them. All MS did is cut my repair down from 140 to 70 (yes, a nice gesture, but c'mon, I shouldn' have to deal with a dead 360 with only about 70 hours of total gamepla!).
Oh well, I should have known.
Good luck all.
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Title: Defective Xbox 360 ?
Post by: twistedsilicon on November 11, 2006, 08:16:00 PM
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Mine was manufactured on December 25th, 2005. I got it at launch, and after a couple of months it took a shit. I got the three flashing red/ 0102 error. So I called up customer support, sent it to them, and have been playing it ever since. Until tonight that is. I turned it on, and got the same error! (IMG:style_emoticons/default/grr.gif) So I called customer support, and they were trying to tell me that I needed to pay them to fix it. Then I mentioned the fact that it was manufactured before January of 2006, so they should fix it for free. After being put on hold forever, the supervisor came on the line and told me they would indeed fix it for free. Now I get to wait to play it AGAIN. Sorry for the long post
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Title: Defective Xbox 360 ?
Post by: scraper on February 02, 2007, 10:28:00 PM
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I had finished Lost Planet then my 360 started doing weird things. I let my son play Superman Returns, then I noticed a blue screen of death. I rebooted it, he played for a little while longer.. locked up. I put lost planet back in, played for a minute or two.. locked up. I found some guides on clearing the hard drive cache, removed the hard drive, etc.. the games kept locking up. I was at least able to let him play Hexic or whatever the game is called that comes with the arcade on the dash, and it worked fine. after trying lost planet again, the console finally gave up.
it's well ventilated, the power supply is as well.
now i turn it on and just get the 3 red lights. is it worth trying to open a ticket, sending it wherever.. or should i just get a freakin core?
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Title: Defective Xbox 360 ?
Post by: decliningtech on February 03, 2007, 11:16:00 AM
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Hey Guys,
Ya so i woke up this morning ready to play some gears of war and i look at my 360 right and it is completely turned off and two red lights are just on sitting their staring at me....now the console works completely fine but the lights just wont go off even when i turn it on it just makes those two light orange and it really pisses me off....i was thinking about just buying a new ring of light but if anyone else has any other suggestions they are gladly welcomed
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Title: Defective Xbox 360 ?
Post by: davidrose9 on February 04, 2007, 01:57:00 PM
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Well mine has given up the ghost too.
2nd unit I have had, now sadly out of warranty.
Came home from holiday 13th Jan. My 360 has been off for about a month or so since I got my Wii.
Booted up, dashboard update screen came up. Downloaded the update (this was where I went wrong I think LOL), played some COD3....locked up after 10-20 minutes.
Rebooted. 3 red lights.
Let it cool down as I could smell that warm component smell.
Switched it back, 10 minutes of COD3 locked up.
Rebooted 3 red lights.
Switched back on, 10 minutes and lockup again...this time in the dash.
Got pissed off with it and went back to playing on my Wii for a couple of weeks.
Turned 360 on the other day...didnt even make it passed the bootup before it locked up and red lights. Now it wont even do anything other than flash red lights at me.
Code 0102
I opened it up, and it was spotless inside, hardly any dust or anything.
Changed the CPU paste to Artic Silver. Tried the fan ducting mod with cardboard. Still dead unfortunately.
I should also add that the machine is well vented along with the power supply on top of my old PC case (which is empty before someone says anything about the heat off it)
There is certainly a common thing that they are failing en masse, you just think of the numbers outside of this forum who also have this issue.
Yeah, we heard the "but they sold this amount so its a small percentage" argument. Thats fine for those without problems but there is more to this and MS know it I am sure...
Personally I bought a new one today and I will be returning my old ones insides in the new ones case to the store.
If they are not going to admit theres a problem, I will sort it out myself for them.
I had to I lost out on the warrantee and there it was tried hours of tricks and heat gun 50 bucks a waste of time temporary fix only 3days for me, still red lights so I feel like that'll teach 'em, I hardly use Xbox live only for updates so no worries there for me anyway
Sam's Club took the old one packed it up like new and handed back said it didn't work out of the box red lights and all could of kept the hdd they never even checked the contents but that would not have been right I dont feel bad but I am no thief. So thanks I appreciate it very much I was going to pay for a swap out 190.00 lucky me even got a sammy drive in the new one easy to update firmware. I am a happy camper thanks to you. (IMG:style_emoticons/default/cool.gif)
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Title: Defective Xbox 360 ?
Post by: metamator on February 07, 2007, 01:09:00 AM
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Fix for peoples xbox360 arent reading discs anymore. (well some people)
My friend has been having a "disc unreadable" problem recently and his 360 is past the warranty date. I openned up his 360, and took apart the dvd drive, there I noticed a magnet that sits on top of the spindle assembly was loose and was in fact stuck to the lid of the drive.
so you have to glue the magnet back to the spindle, shiny side up, use just a little bit of glue since too much glue will cause an unwanted space and not hold the disc securely (I used an epoxy). we put it back together and voila, no grinding and no more bad reads.
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Title: Defective Xbox 360 ?
Post by: kam10 on February 24, 2007, 08:33:00 AM
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(IMG:style_emoticons/default/sad.gif) i was playing i had mine a long time then the screen just flirted and turned green and now wit wont stop BUT I WANT TO PLAY SO BAD o and i was playing my rainbow 6 vegas demo when it first happen.
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Title: Defective Xbox 360 ?
Post by: bobbler on February 24, 2007, 02:27:00 PM
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New 360 (post just above this one on 31st Jan) - approx 3 hours play so far and now started getting disc unreadable messages (IMG:style_emoticons/default/sad.gif)
GOW was working fine, it booted up, disconnected from Live to get the update and now it wont boot the game anymore. The disc is spotless as the day it was bought.
N3 also booted, played for a few minutes and then just decided it could no longer read the disc. Rebooted the 360 and now that one wont launch either. Again disc is completely like new, as are all my discs.
I might switch the drive out with a spare Samsung model I have and see how that goes...
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Title: Defective Xbox 360 ?
Post by: spoon699 on February 25, 2007, 06:41:00 AM
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Hi guys. I'm a bit scared by my xbox showing me the 0020 code, and having read the first 10 or so pages of this forum realised it was a bit technical for me. I'm sorry that I'm too lazy to read all 56 pages but is there an everday man's solution to the 0020 problem? (IMG:style_emoticons/default/sad.gif)
Much appreciated (IMG:style_emoticons/default/unsure.gif)
By the way the xbox has been working for over a year and was bought in (and has never left) the UK. I just need to know if i can repair it without risking damage, if i have to send it anywhere or if i now have a £250 piece of white plastic that whirs and flashes red at me.
Thanks a million guys
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Title: Defective Xbox 360 ?
Post by: daemon9 on February 28, 2007, 03:33:00 PM
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...was playing CoD2 and the picture went black and white...then...blue. I get sound, but no picture. As if the video in my 360 just died. Now it just sits there...dead. We're planning on having the funeral this weekend unless someone can tell me what I can do to fix it.
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Title: Defective Xbox 360 ?
Post by: old codger on March 01, 2007, 11:35:00 AM
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yep i have one as well!!! out of warenty so its scrap. Would NEVER buy another and i dodnt understand all these people that do!!!!!!!
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Title: Defective Xbox 360 ?
Post by: paragon32 on March 05, 2007, 02:00:00 PM
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Hi guys. I'm a bit scared by my xbox showing me the 0020 code, and having read the first 10 or so pages of this forum realised it was a bit technical for me. I'm sorry that I'm too lazy to read all 56 pages but is there an everday man's solution to the 0020 problem? (IMG:style_emoticons/default/sad.gif)
Much appreciated (IMG:style_emoticons/default/unsure.gif)
By the way the xbox has been working for over a year and was bought in (and has never left) the UK. I just need to know if i can repair it without risking damage, if i have to send it anywhere or if i now have a £250 piece of white plastic that whirs and flashes red at me.
Thanks a million guys
I've got one here in the US with the same problem. I haven't gotten a solid determination on the problem yet, but it will involve taking the system apart.
It's a motherboard issue, just not sure exactly what failed yet.
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Title: Defective Xbox 360 ?
Post by: sillyboydarryl on March 06, 2007, 09:12:00 AM
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I almost feel like building a website dedicated to those that lost their xbox 360 due to MS horrible manufacturing..
what gives MS?... your original xbox was a BEAST!
I got one at launch... it dies in 2 months...
MS replaces.. one week later.. I'm playing again....
Almost a year later... the replacement machine dies.. MS tells me that I have to pay almost half the value of a 360 to get it fixed... (thats not saying that problems wont come back with a refurbished machine they send me)..
so i say.. screw it.. HOT GUN FIX!!!!
I fix it... its fine for months..
I buy MLB 2K7
Update the dashboard...
DEAD.
It boots up.. but doesnt recognize the controllers...
I thought.. maybe its the sodder joints again.. but NOPE.. if MS didn't get you with crappy manufacturing..
crappy coding does it too.
I'm now considering trading in all my 360 gear to get credit for a hard to find Wii
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Title: Defective Xbox 360 ?
Post by: gasclown on March 06, 2007, 12:27:00 PM
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yeap number four. This one is not under warranty and probably lasted a little longer because it was a refurb. The bulid quality of the xbox1 was way better than this. I mean mine have been through hell. i once poured about two cups of water out of the vents in my launch xbox1 and it works to this day (tropical storm, house roof ripped off).
we pay 502 USD for our 360's and they bite, both my friends who have tham have had them replaced as well. I give up on 360 until a serious hardware revision or proper hack.
getting a wii, fuck this.
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Title: Defective Xbox 360 ?
Post by: Xypher on March 10, 2007, 11:06:00 AM
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lol mine just started crashing, not even with an error code, the graphics just screw up and i hear static..........gay.
Im interested in the wii too, get some exercise hehe.
This post has been edited by Xypher: Mar 10 2007, 07:07 PM
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Title: Defective Xbox 360 ?
Post by: Xypher on March 11, 2007, 11:33:00 AM
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well i let it sit and tried it again, its giving me the overheat flashing 1 and 3. im gunna look into liquid cooling possibly find some used equipment on ebay or something and get that arctic silver 5. there is no way im gunna pay 150 for a brand new water cool system to keep a 300 dollar 360 running.
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Title: Defective Xbox 360 ?
Post by: demonday on March 14, 2007, 08:48:00 PM
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E76 <- dont know if this'll help anyone, but if that error pops up, then its related to your network on/off... usually comes up when a bad solder is done on that point (using NME or XENO chips)... again, sorry if this is in the wrong place, thought it might help someone since i came across it.
demonday
www.demonday.com
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Title: Defective Xbox 360 ?
Post by: OVUKA92 on August 06, 2007, 05:10:00 PM
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I got a big problem,i got an ERROR E 66 today after i installed an update from my darkness game(the game is downloaded and i have installed firmware that enables me to read non original dvds) i find out that the E 66
occures when the dash doesnt have the same version that dvd drive does,i also read that any failed updates can be fixed by holding sync up button while it reboots but that didnt work or i was doing it wrong.
ANY HELP WITH THE E 66 WOULD BE GREAT
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Title: Defective Xbox 360 ?
Post by: geforce nl on August 07, 2007, 04:40:00 AM
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hello
when i tried to instal a nme chip in my xbox 360(TS-H943) i messed up by interupting a trace from the firmware chip to another chip, and i failed to get it fixed
i have error code 65
now i was wondering if there is any way of fixing my console?
ps:i haven't got a backup of my firmware
This post has been edited by geforce nl: Aug 7 2007, 11:53 AM
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Title: Defective Xbox 360 ?
Post by: Heavy_D508 on August 08, 2007, 11:16:00 PM
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i have a xbox thats freezes up on start up anyone knows why?
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Title: Defective Xbox 360 ?
Post by: FrankBreen on August 21, 2007, 06:59:00 AM
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Scratches games even in the stationary side position and seems to scratch even more frequently in the stationary upright position and will guarantee to scratch if one moves it (which we've warned against).
So far destroyed 3 games (1 of which happened when i moved console) but the other two all by itself. Makes a lovely loud audible noise whilst it does so too.
Outside of that i've had the occasional crash, freeze... It sees a number of brand new games as DVDs... On one occasion had the 3 red lights and microsoft are ignoring my emails... i bought this machine April 07... Without doubt probably the biggest piece of shit purchase ever. In comparison My ps3 = dream.
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Title: Defective Xbox 360 ?
Post by: the soul poet on August 21, 2007, 07:42:00 AM
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I got a big problem,i got an ERROR E 66 today after i installed an update from my darkness game(the game is downloaded and i have installed firmware that enables me to read non original dvds) i find out that the E 66
occures when the dash doesnt have the same version that dvd drive does,i also read that any failed updates can be fixed by holding sync up button while it reboots but that didnt work or i was doing it wrong.
ANY HELP WITH THE E 66 WOULD BE GREAT
We do not advocate piracy here, sorry.
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Title: Defective Xbox 360 ?
Post by: yatu_garasu on August 24, 2007, 12:17:00 PM
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ok i need help i have a xbox and it messed i have 3 red light error on mine 2 are rare though and my consele
i got eror 0102 and the light 1,2,3 are flashing
i got eror 0101 and the light 1,2,3 are flashing(rare on my consele)
i got eror 0100 and the light 1,2,3 are flashing(once again rare)
wut should i do and im not sending it to ms the all allready got out of doing my 0102 like 2 months ago
by say the warrent sign has been slite when it was not slite when i sent it so wut should i do
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Title: Defective Xbox 360 ?
Post by: drsrpeanus on September 24, 2007, 02:55:00 PM
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Well microsoft just abruptly told me that aparently my warrany expired a few days ago and my xbox is screwed. I get 1 flashin error ligt and error E 74 2 times before i start up. Also when ever i play a game, I get alot of small vertical black lines crossing the screen. I havent tried changin my av wire yet since i dont get this problem when im at a game menu or in the dashboard. From what ive gathered, people have been telling me this a some what rare problem. Any help would be appreciated.
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Title: Defective Xbox 360 ?
Post by: Budman2K on September 25, 2007, 09:11:00 PM
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I bought my 360 on release day which was I think Nov. 22, 2005 and turned the system on this morning to the 3 red leds flashing (0020 error). The first thing I thought of was hearing Microsoft extended the warranty on the 360's but was unsure of how long. I searched and found out it was extended to a year, but for the 3 flashing led's fault they extended for 3 years. I called Microsoft and sure enough they are shipping me out a box for the warranty repair, also she said something about giving me a free month or so of Xbox live I guess for the downtime. For once something went my way. Not sure if this has been dicussed here, but I figured I would let everyone know incase you were unaware. Hope this helps some of you.
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Title: Defective Xbox 360 ?
Post by: davidrose9 on September 25, 2007, 09:59:00 PM
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Happy Birthday to me my third 360 rlod so so very..... I had every gaming system since pong and never had crap happen like this well I vented off to get a new one MS will get my b-day dollars.
THIS just SUX
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Title: Defective Xbox 360 ?
Post by: ChristPuncher on October 19, 2007, 06:25:00 PM
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Ok, so my 360 got two flashing red lights yesterday because it was "overheating". I put that in quotes because it was on for all of 10 minutes. It acts like it is overheating, I can hear the insides of the machine running very quickly and loudly, and then gives my the two flashing read lights (1 and 3). It does this whenever I turn it on now. I called Xbox because I thought I could send it in for free repairs, but apparently the extended warranty is specifically for the three flashing red lights issue. They would charge me 99 dollars otherwise, which to me is bullshit because there's no reason for it to start overheating out of nowhere. It's obviously faulty hardware.
My question is is there anyway to make my Xbox have the three flashing lights issue? Or some other way to circumvent this? I don't feel like spending 100 bucks if don't have to.
Any help would be appreciated. Thanks.
This post has been edited by ChristPuncher: Oct 20 2007, 01:26 AM
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Title: Defective Xbox 360 ?
Post by: MeanEgoCrusher on October 23, 2007, 01:59:00 PM
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Yea i had my xbox for a few months now and it was working awesome for awhile then one night i got off to get something to eat and when i went to go turn it back on this black screen pop on with all this weird writing on it and said E74,and it has one red light on, i haven't got to play it since. Now xbox says i wont be playin till around or after chirtmas time i have to send it in of course.THIS SUCKS!!!!!!!!!!!
This post has been edited by MeanEgoCrusher: Oct 23 2007, 09:02 PM
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Title: Defective Xbox 360 ?
Post by: Nosferatu on October 30, 2007, 11:53:00 AM
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I just got my replacement yesterday morning, and it works GREAT! The "born-on" date is 10/23/05, and it looks brand new. It still has all of the protective covers on the IR port, the CD-ROM tray and the HDD. Here is the sequence of events.
2/4/06 - Xbox360 Died. Called MS Support. Coffin was sent to me.
2/8/06 - Coffin arrives and Xbox360 is sent back to MS support.
2/13/06 - New Xbox360 arrives at my door.
So it only took 5 days (that's including two weekend days) from when I shipped out the old one until I got my replacement. Not bad!
Happy birthday to me too! Console #2 just took a #2 on the day after my birthday (I got the Orange Box for my birthday and I was in the middle of playing Portal for the first time). The funny thing is, this console gave me the 3-ROL almost two years to the day after its manufacture date.
Console #1: 3-ROL with an 0020 error.
Console #2: 3-ROL with an 0102 error.
We'll see if this one gets replaced as fast as my first one (5 days -- see my quoted post above). I'm not holding my breath. Maybe I'll get a replacement with the updated cooling internals or the 65 nm chip... (Still not holding my breath.)
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Title: Defective Xbox 360 ?
Post by: dkkev on October 31, 2007, 10:50:00 AM
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awwwww crap!
i recently finally managed to flash my sammy ms25 premium console with iextrem 1.2
now 2 weeks later i get the 3RRoD - im sure its not a firmware issue..
i get the error code 0020 - when doing the sync up + eject button test..
no signal on tv.. and bootup straight to the 3RRoD..
bummer - its my 2nd 360 premium.. bought at launch. first died after 2 days - got this as replacement.. and now it seems to have died aswell..
im sending it in for repairs - hoping the warranty void sticker isnt looking to bad for them polish workers to notice.
ps - its extra uber crap - cuz i was supposed to swap this for an elite and 5 old games in a store some time next week...
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Title: Defective Xbox 360 ?
Post by: skaiwalker on October 31, 2007, 02:34:00 PM
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I just repair Red Light Console with eraser method. Its also 0020 case bro. Totally recover.
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Title: Defective Xbox 360 ?
Post by: Z3ROMIS3RY on October 31, 2007, 07:16:00 PM
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Hey,
I have a problem apparently with my AV cable, I turn on my system and wait 25 seconds and then i get 4 red lights every time, i read what to do and tried them all and none seem to work....is there a problem with the system or still the plugs. If anyone has an advice let me know.
Thank You
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Title: Defective Xbox 360 ?
Post by: Nosferatu on November 08, 2007, 11:03:00 AM
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Happy birthday to me too! Console #2 just took a #2 on the day after my birthday (I got the Orange Box for my birthday and I was in the middle of playing Portal for the first time). The funny thing is, this console gave me the 3-ROL almost two years to the day after its manufacture date.
Console #1: 3-ROL with an 0020 error.
Console #2: 3-ROL with an 0102 error.
We'll see if this one gets replaced as fast as my first one (5 days -- see my quoted post above). I'm not holding my breath. Maybe I'll get a replacement with the updated cooling internals or the 65 nm chip... (Still not holding my breath.)
Just an update on my previous post...
I called Xbox support on 10/29/07 to have a coffin sent to me. As of yesterday (11/07/07), over a week later, I still had not received the box. I called them back up and gave them my problem ticket number. The woman told me that my coffin had not shipped yet because there was an "update to their system" on the day that I had originally called, and that screwed something up. She told me that she would have the box sent to me right away. We'll see if it actually shows up this time.
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Title: Defective Xbox 360 ?
Post by: NKI Klepto on November 08, 2007, 01:11:00 PM
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60 pages, might as well sticky this lol.
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Title: Defective Xbox 360 ?
Post by: Nosferatu on November 15, 2007, 01:20:00 PM
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Just an update on my previous post...
I called Xbox support on 10/29/07 to have a coffin sent to me. As of yesterday (11/07/07), over a week later, I still had not received the box. I called them back up and gave them my problem ticket number. The woman told me that my coffin had not shipped yet because there was an "update to their system" on the day that I had originally called, and that screwed something up. She told me that she would have the box sent to me right away. We'll see if it actually shows up this time.
Sorry to keep posting updates on my latest broken 360 saga, but this one was too good not to share...
I finally got my coffin yesterday (two weeks after my original call to MS Xbox Support), so I packed up my broken 360 and decided that I would drop it off at the UPS store near my office this afternoon.
As soon as I walked in the door, the UPS clerk on the other side of the room greeted me with: "You got a broken 360?" I answered, "Yeah, how did you know?" He replied by pointing to a stack of boxes behind the checkout counter... There were THREE boxes identical to mine sitting there.
We all know that the failure rate on the 360 is pretty high, but come on... You know something is seriously wrong when four different people bring four broken 360s to the same UPS store in the same day. (IMG:style_emoticons/default/rolleyes.gif)
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Title: Defective Xbox 360 ?
Post by: SlickWilly440 on November 15, 2007, 01:51:00 PM
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^
LOL....that's a pretty hilarious story...LOL.
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Title: Defective Xbox 360 ?
Post by: RabidMaggot on November 16, 2007, 04:16:00 PM
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As soon as I walked in the door, the UPS clerk on the other side of the room greeted me with: "You got a broken 360?" I answered, "Yeah, how did you know?" He replied by pointing to a stack of boxes behind the checkout counter... There were THREE boxes identical to mine sitting there.
I've had my 360, 10 months and mine stopped loading games, freezing and locking up on the dashboard. So I called Xbox Support and I had the box at my door in 48 hours(I was pretty amazed at this considering some horror stories that are out there). When I brought mine into the Purolator Pickup location, I was told a similar thing, they see quite a few go through there...but the clerk told me he had one guy bring his console back for repair 8 times.
So far today is day 5 without my 360, it arrived in North York at the M$ Fullfilment center Yesterday Morning...kinda curious how long this is gonna take to get back and if it will even be repaired or if they will just ship me a new one.
This post has been edited by RabidMaggot: Nov 17 2007, 12:17 AM
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Title: Defective Xbox 360 ?
Post by: DravenX on November 18, 2007, 08:57:00 PM
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I must be one lucky motherf@#$er I've had my Xbox360 since Jan of 2005 (MRF[Manufactured] Date 11-14-05), no problems what so ever and also moved it around to my friend's houses more than the common person but still never a problem never gets to hot hell just today I played The Orange Box - Half Life 2 for 8 hours wasn't hot at all...well woot
This post has been edited by DravenX: Nov 19 2007, 05:05 AM
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Title: Defective Xbox 360 ?
Post by: DravenX on November 19, 2007, 06:33:00 PM
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Err oops Jan of 06...yeah lmfao
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Title: Defective Xbox 360 ?
Post by: Nosferatu on November 29, 2007, 10:34:00 AM
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I just got my replacement console back from UPS yesterday. I think it's a brand new one, because the manufacturer date was 10/14/2007. The strange thing is, after looking inside with a flashlight, I found that it has a "launch" motherboard (the old one with three inductors standing up). I figured that one manufactured as late as October 2007 would have at least the newer "Zephyr" motherboard.
Does anyone know if they added the new GPU heat sink to the newer launch motherboards, or are those only present on the Zephyr+? Did I just get a replacement console that has no upgraded internal cooling?
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Title: Defective Xbox 360 ?
Post by: ryanotown22 on November 29, 2007, 02:50:00 PM
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when I took my Xbox into UPS (in a really remote area) they were like Mcallen TX wow another Xbox, and it was an older women someone who wouldnt follow xbox. I asked her and she said she would get 3-4 per week at her location. Its amazing because there is barely anyone around that area.
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Title: Defective Xbox 360 ?
Post by: shadowro on November 29, 2007, 08:37:00 PM
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if any1 wants my services, please send me an email from my website :
fix360guy dot com
thank you!
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Title: Defective Xbox 360 ?
Post by: Bandit5317 on November 29, 2007, 08:51:00 PM
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Every single one of my friends that owns a 360 and myself have had them break, that's 5 360s. 4 of them went 3RLOD and one is still working, but the dvd drive sounds like a chainsaw everytime he turns it on, and it takes a really long time to load games. It isn't scratching the game discs, so I told him to just wait until it gets 3RLOD then send it to Microsoft. It's better than giving them $100 to fix it.
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Title: Defective Xbox 360 ?
Post by: Books on December 04, 2007, 09:40:00 PM
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I need some advice. My 360 just died on me. Was playing NHL and the screen went funky red (like a cable problem). Jiggle cables, nothing, so I restart. One red ring, bottom right and E74. I called support and their system was down. However, I'm getting the feeling they won't cover this under their 3 year warranty.
I can shoot my story all day; I've had an Xbox for nearly 2 years, currently my 3rd one. I keep it well ventilated, no modding, Xbox Live Gold since Live practically launched, many games, accessories, and....where I am going with this is that the system DIED ON ITS' OWN. I didn't influence it in any way, and I don't feel I should be punished for it by paying $100-200 for repairs, where some chap with 2 more red lights on the front gets it fixed for free.
Whatever shall I do?
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Title: Defective Xbox 360 ?
Post by: kdubbz on December 05, 2007, 01:46:00 AM
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I Sent my xbox in a few weeks ago, it had a problem where it wouldent let me recover my xbox live account, or use a new one or anything. Sent it in, got one from them manufactured day sept. 06 and It broke the day I got it. I played gears for about 30 minutes before it froze and i restarted and played another 30 minutes without flaw. Turned it off, little while later cranked it up again froze when searching for a live game on gears, restarted it and it froze again and finally gave me the 3 rrod. Xbox is sending bad xbox 360's back out? Does this mean that I get my warranty extended for 3 years? My warranty expires feb 08 and Im worried I will get back another xbox that will crap the bed again.
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Title: Defective Xbox 360 ?
Post by: Wayne6n on December 05, 2007, 06:22:00 AM
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Add another dead 360 to the list. I love my 360 but hate MS for making is so poorly! Grr
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Title: Defective Xbox 360 ?
Post by: 8800gtscool on December 07, 2007, 12:03:00 PM
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Anyways, well lol I have had 3 Xbox 360`s die on me. Well anyways first thing is my cousin got an Xbox 360 in Jan Of 06, anyways the MFG was 11-14-05. It worked fine for one week, then it starting freezing like hell, until it got unplayable. Anyways my cousin returned it to gamestop, and got another one. This one had the same MFG 11-14-05, and stopped working after 5 months. It would not read/load games or demos. Anyways it just sat there lol. Until like a few months ago when he sent into to M$, and got a new 360 with a MFG of 12-2-06. That one works fine. Now my story lol, anyways I got one at launch it was a Core with a MFG of 11-14-05, and it worked fine until 6 months. Then it got RROD, since it was modded I could not return/send it in. So I bought a console on this forum, this one had a MFG of 5-28-06. It broke in a week. Oh well, then I bought the New Arcade system, the MFG was 8-28-07. It worked fine for 2 days then it started freezing. Returned it and bought an Elite with a MFG of 9-02-07. And the Elite is working perfectly. So yeah thats my long boring story.
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Title: Defective Xbox 360 ?
Post by: TOWNEND9 on January 19, 2008, 04:35:00 AM
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i have E 74, what do i do?
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Title: Defective Xbox 360 ?
Post by: DaishoWolfM14 on January 23, 2008, 01:34:00 PM
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Hey I got an xbox 360 but like always gets the red ring of death (I like to call it that way)
It had no problems for two years but now its gettin the 3 ROD.
I sent it to get it repaired and after a month.... I played again but two weeks later it
got the same error code.
To me its too much playing so if you guys sit on your couch playing like 10 hours a day its
probably gonna happen.... So thats pretty much my story.
(My xbox 360 only got this code and it is 0102: Might be inside console problem and get the best repairs ASAP)
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Title: Defective Xbox 360 ?
Post by: drinker on January 24, 2008, 04:18:00 PM
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just a quick question i got the 3 red lights the 1-3-4
ive had my 360 for over a year and it worked fine until now
i got the hd dvd player a month ago. and now this, i was just wondering if alot of the ppl having this problem, had the hd dvd for the 360. just a thought maby this is the problem once installing the update for the hd dvd maby not.
but anyways been turning on here and there now i get the one red light e79 i think it is as well hahahahahahahaha
microsoft what a joke cant even build a working game system.
now just waiting for i guess u guys call it the coffin. ill report how long it takes
cheers
drinker
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Title: Defective Xbox 360 ?
Post by: hiPotion on January 25, 2008, 05:49:00 AM
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You guys would be better off starting off your own threads.
It was interesting reading back trhough this thread though.
I didn't know there were so many faults in the first 24 hours :|
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Title: Defective Xbox 360 ?
Post by: drinker on January 28, 2008, 01:51:00 PM
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i sent off my 360 today
ill let u all know when i get it back
cheers
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Title: Defective Xbox 360 ?
Post by: mafiafan123 on January 28, 2008, 03:59:00 PM
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i remember that i one time sent in my xbox in and they sent 2 back i guess my old one and a new one but i also purchased there extended warrenty thats in that booklet. maybe thats why they sent to but i remember the "New" one had someone elses live account either way i was afraid of what happend so i called them. and they said i shouldnt have gotten 2 and they talked to a sup and talked to me and was supposed to send a box to send back but never did so i sold mine and then sold the other one off ebay some guy offered $900 but this was the first week they were out...... anyhow i got a fake check and never could find the guy!!! i still have his fake check. with a made up back ect. the bank even thought it was real untill it came back. i am still so pissed that i losed and an xbox 360 but i didnt pay for one so idk. but out of 3 i have owned only 1 has messed up and it just had some random green line in it when i would play a game or it would always freeze nfs most wanted. anyhow that was a 1.0 v. i personally have a falcom 3.0 or what not now and it works great and i sometimes on my days off play it 8hrs with friends if im extreamly bored. and never had a problem yet so i think most xbox consoles now are fine and by dec 08 they said no problems should exist. but what will there be next? xbox 720, xbox 3? PS4?
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Title: Defective Xbox 360 ?
Post by: pdx98 on January 28, 2008, 04:50:00 PM
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Me second xbox died on friday. No video-output and dirty disc error all the time. FU M$
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Title: Defective Xbox 360 ?
Post by: dmanjohn on January 28, 2008, 04:35:00 PM
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Just had a friend bring his 360 over to lan and his gets the error code E 74 and I've tried everything aside from opening to fix it but still no go So he is sending it in for repairs which is going to cost him $110 to get fixed which sounds really fucking stupid, on the other hand I have had 3 360's over the last 3 months and 1 got banned and 2 have died luckly I bought the extanded warrenty from EB or I'd be paying MS to fix a prolem they should have fixed before they sent out thier product.
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Title: Defective Xbox 360 ?
Post by: drinker on February 01, 2008, 02:02:00 PM
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just thought id let everyone know that my xbox 360 made it back to me today so since sending it i got it back in 4 days thats pretty great also it was not my xbox it is a
certified microsoft replacement Xbox 360 console
cheers
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Title: Defective Xbox 360 ?
Post by: Koecerion on February 06, 2008, 08:20:00 PM
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Im getting the E79 code, thing is i dont have a hard drive. I found this 360, and it was missing the disc tray and cables, and when me and my dad took it apart, we found that the entire drive was messed up, we got a new drive, swapped over the boards, started it up first time we got green lights, put in a game, and it didnt read it. And next time we started it up we got the E79, and then tried to clear it, and then got the 3 ring, and kept on switching back and forth. Please help me!
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Title: Defective Xbox 360 ?
Post by: gamerfreak1727 on February 16, 2008, 10:38:00 PM
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Just thought I'd let everyone know...
Alt. Error 1033 is caused by a power failure during recovery on an XeDK.... 
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Title: Defective Xbox 360 ?
Post by: ih8my360 on February 17, 2008, 12:00:00 AM
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mine took a crap on me last week. been waiting since tuesday for its coffin. i wish for whoever rushed out the console knowing it was faulty would burn in hell. this isn't right as a consumer to buy something knowing it is going to fail soon. mine has been fine for about a year or so but i always knew it would happen someday. once i get it back im selling it for an elite. that was probably their plan all along lol.
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Title: Defective Xbox 360 ?
Post by: trees1023 on February 26, 2008, 06:44:00 PM
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Title: Defective Xbox 360 ?
Post by: nordemoniac on February 28, 2008, 11:44:00 PM
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I followed the guide with the "press sync up, then press eject, release eject and press again"-stuff.
But I got this:
4-4-2-4 3-4-4-2 4-3-4-4 2-4-3-4 4-2-4-3
Is this maybe:
4-4-2-4 3 4-4-2-4 3 4-4-2-4 3 4-4-2-4 3
?
Why did I get it four times?
So this error is maybe 0020?
What is it, and is it hard to fix by yourself?
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Title: Defective Xbox 360 ?
Post by: Gio16 on March 26, 2008, 09:30:00 AM
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I got my 360 back from microsoft like a week ago for having the rrod but sometimes when i put Rockband, Or Guitar Hero 3 in it takes a while to load and when it finally loads it shows a white screen saying " Please place disk into an Xbox 360 console to play". What does this message mean? usually i just restart the 360 and then i put the same disk in and it works properly. Is there something wrong with my 360 or is it the game? Will this scratch all the games i put in? Please help!!
To see what message shows up watch this video:
Note:This is not me
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Title: Defective Xbox 360 ?
Post by: R3ZRU1e on March 26, 2008, 10:47:00 AM
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Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
hey, my xbox isn't working
it keeps telling me to contact costumer support
and a code that says E 79
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Title: Defective Xbox 360 ?
Post by: brandogg on March 26, 2008, 01:54:00 PM
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So contact customer support, or provide some more information about your system.
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Title: Defective Xbox 360 ?
Post by: BuroKun on March 27, 2008, 05:41:00 PM
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Hey guys, I have read a lot of this topic to understand the problems and the best solutions for them. I have a broken 360 on my hands that is reading a code of 0102 and we have done the X clamps fix and a moded version of the 12 cents fix (4 cents, I put a penny on top of each of those cooling pads and some artic silver in there) and I have overheated it again and let it cool but it still reads 0102. so I screwed them down harder and tryed again but still 0102. Any ideas? (IMG:style_emoticons/default/ph34r.gif)
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Title: Defective Xbox 360 ?
Post by: chevellecrazy600 on April 08, 2008, 11:06:00 AM
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Hey guys, I have read a lot of this topic to understand the problems and the best solutions for them. I have a broken 360 on my hands that is reading a code of 0102 and we have done the X clamps fix and a moded version of the 12 cents fix (4 cents, I put a penny on top of each of those cooling pads and some artic silver in there) and I have overheated it again and let it cool but it still reads 0102. so I screwed them down harder and tryed again but still 0102. Any ideas?
same prob here. there was too much of a space between the heatsnik and the cpu and gpu. you need to use less washers. they need to sit against eachother. you could also not be using enought arctic silver, or too much of it.
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Title: Defective Xbox 360 ?
Post by: BuroKun on April 09, 2008, 12:36:00 PM
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I just tryed romoving a set of washers to make it a tighter fit. I am overheating it right now and it is giveing me a code of 0020 while its doing this. I will update after the overheating is done.
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Title: Defective Xbox 360 ?
Post by: BuroKun on April 09, 2008, 01:33:00 PM
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I over heated it 2 times but it still doesn't work. I was giveing me a code of 0102 but it now reads a code of 0020 so I hope this is progress. anymore ideas from anyone?
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Title: Defective Xbox 360 ?
Post by: K1LLZ0N3 on April 12, 2008, 08:58:00 AM
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Something I noticed during my troubleshooting of error code 0020.
I changed my AV cable and Power cable,then got 3 blinking red lights.
Normally from my original cables I get 4 blinking red lights twice, then 3 blinking red lights.
The error code remained the same (0020).
This post has been edited by K1LLZ0N3: Apr 12 2008, 04:02 PM
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Title: Defective Xbox 360 ?
Post by: WDL19 on April 28, 2008, 08:32:00 PM
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I have two xbox 360s, one of them keeps getting the E64 error code no matter what i do ( I did the secondary code thing, and got either 0001 or 1000, it was 1 light, then 4 lights, then 4 lights, then 4 lights) anyways the other one won't read any game disks i put in, i'm about to go see if it works dvds fine, and if it does, i'll tell you guys and maybe you can help me
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Title: Defective Xbox 360 ?
Post by: krazykarl14 on April 29, 2008, 11:22:00 PM
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I have the E 64 Error in my xbox 360 does anyone know it theres anyway to fix this.
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Title: Defective Xbox 360 ?
Post by: owchar on May 27, 2008, 11:36:00 PM
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i just got the hardware failure the error code displayed on the screen is E74 (the "ANA" or "HANA" chip) i know what the code is but i was wondering if i opened my 360 up can i still send it in to
M$ and pay for them to fix it for me?
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Title: Defective Xbox 360 ?
Post by: locky11 on June 09, 2008, 03:02:00 PM
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I have the E 64 Error in my xbox 360 does anyone know it theres anyway to fix this.
i dont think they will
im also getting the same code(E 74) with and error message and ive tried taking the hardrive off and switching it on without and with a disc in nothing seems to work has anyone got any ideas of what i could do aslo the its the bottom right light flashing(the player 3 contrller light if its lay down)
P.S i have also tried switching it on standing up and laying it down
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Title: Defective Xbox 360 ?
Post by: G4M8L3R on June 15, 2008, 10:39:00 AM
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Hi guys this is just for the few of you that have the 3 rings of death on your 360, I recently had this problem but as I am cheap I had no warranty so i set about to find a cure for it.
!!ONLY DO THIS IF YOU HAVE NO WARRANTY!!
All you will need is:
1 T-8 Torx screwdriver
1 T-10 Torx screwdriver
Plastic scraper tool or pocket knife
Arctic Silver or other brand high quality heat sink paste
Some sort of thermal paste cleaner
Metal skewer ( thin enough to go through the ventalation holes in the side of the casing)
Small size negative screw driver
Toothbrush
cotton bud
Firstly disconect all accessories and leads, then remove your HDD(if you have one).
Now you will be taking off the outer shell and the top and bottom covers, if you do not know how to do this then here is the link !ENTER THE CASE!.
Once inside the case you will need to remove all hardware including the RF unit, then lift the motherboard gently and slowly out. Once again here is the link, !REMOVING THE HARDWARE!.
Once the motherboard is out you should see what is called XCLAMPS on the other side of the motherboard the easiest way to remove these is to have the smallest negative screwdriver you have (blunt), wedge it in the outer corner of the link and pry it outwards and it will eventualy flex and pop off, once one of them is off then get the opostite corner off aswell this should then make the xclamp just slide off, once you have them both off then the heatsinks should just lift off, once you have them off you may see like a plastic substance in the bottom or even tin foil, either way srape as much as u can off then use your cleaning fluid and cotton buds to clean it off. Now to clean the GPU/CPU and components, you may see that the old thermal compound has run along the chips and components, use a small piece of plastic to scrape parts of the old compound off but dont knock any of the components, once u have removed all u can then apply a small amount of cleaning fluid to a cotton bud and start to rub around the chipset cleaning the old compound off but remember to change the cotton bud every 30secs or so depending on the amount of old compound on the bud.
Once you have removed all that you can from the chipset you will find that the main face of the chipset will still be smeard with old melted compound, now get a dry toothbrush and start slowly and softly brushing away at the chipset, you will find that the main face will start to become shiny and also the components will look a lot cleaner, if you do have any problems removing any old compound then add a bit of fluid to the toothbrush.
Now all is cleaned apply a bit of new thermal compound to each chipset face slightly smearing it accros the face, now re-atatch the heatsinks with the xclamps and re-mount the motherboard with the hardware and do not forget the RF unit.
If you strugle with remembering how to put it all back together then use the links above to track back.
Once you have finished try your xbox now, if you still have the red lights then leave it on for about 10 mins if you still have it then try wrapping your console in a towel for about 5 mins (NOT TOO LONG) this will help the fans reach full speed and start to heat the components and chips up so the new thermal compound has chance to start working.
I hope this helps you, please reply if you have any problems or if it worked for you.
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Title: Defective Xbox 360 ?
Post by: NiNjA_KiNg1R on June 27, 2008, 08:32:00 PM
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i was playing cod4 on live and i left ma room and came back it had white lines form top to bottom so i turned it off and turned it back on and then eversence ive got this
http://s106.photobuc...
http://s106.photobuc...
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Title: Defective Xbox 360 ?
Post by: NeoSNIPER on June 27, 2008, 08:42:00 PM
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Greetings Everyone,
I'm a bit happy to see that I'm not the only one with the damn 3 Red Light Problems (1, 3 and 4). After using the guide enclosed on this forum, I've been able to know the secondary code is 0020. I've tried anything, like unplugging the HDD, unplugged all of the cable from wall and Xbox and then plug everything, still no success...
It will work like 1 time out of 15, and when it work, I can play for 1 hour, maybe 2, without any problems.
So, what could it be? Is the cleaning technique post right before mine works great? Or it's just a waste of time. Any feedbacks would be very appreciated.
Thankx to you guys, this forum became by far the greatest and the most serious source over the web, Keep up the good work!!!
Thanksfully, NeoSNIPER
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Title: Defective Xbox 360 ?
Post by: Scream157 on July 08, 2008, 02:56:00 PM
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[my xbox went from error E 79 to the three red lights so i tried reconnecting every thing and it wasn't the hard drive. i'm out of warranty so should i spend the 450 dollars for a elite? is it better ? heat up alot what?
ps my controller wont even connect to it when it ahs the error.....so is the elite worth the money?
This post has been edited by Scream157: Jul 8 2008, 09:58 PM
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Title: Defective Xbox 360 ?
Post by: Revolt_Gameshop on July 20, 2008, 05:21:00 AM
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E74 - is a problem with GPU's solder joint. fixed it by reheating the GPU until the solderballs meltdown or replace the solderballs.
E76 - replace the Ethernet Port's controller chip
E79 - usually started with mozaic graphic when playing games, same treatment as E74
E64 - DVD Drive Error maybe misplaced or accidentally swapped
E68 - HDD Error
010X, 002X, done with same treatment as E74
you can do it with some help from a friend experienced in using HeatGun or SMD rework station or BGA rework station, never try the towel trick, i burn 2 GPUs with that trick, try reheating by plugging the fan's socket & dismount the wind tunnel, until it turns into 2RL & wait until the fan stops, wait 5 minutes, mount the wind tunnel to it's place, then turn it on, see if it works.
0110 definitely cannot be fixed, damaged lines from GPU to RAM (see the lines going from GPU to RAM on your motherboard).
sorry for being not polite for a newbie, btw, Hi Everyone... (IMG:style_emoticons/default/smile.gif)
you can contact me at my email address
[email protected]
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Title: Defective Xbox 360 ?
Post by: I Sp0ck L on July 24, 2008, 09:54:00 PM
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i need help.
dont know what to do?
my xbox comes out with all three errors E71,E74,and E79,and secondary code 1013.
soo should i try to fix it myself cause my warrenty is done.
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Title: Defective Xbox 360 ?
Post by: djtiesto on August 15, 2008, 06:03:00 PM
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damn those xbox360 like to rrod.... pfff tried a few tutorials but didn't fix mine.
Anyway, my x360 is out of warranty (only 2 years here) that's why I tried it myself
I did the x-clamp replacement.
I used 2 different types of thermal paste : OCZ thick thermal paste and Zalman thermal paste (thinner)
The problem I had was that when I played or watched a WMV of MP4 the xbox360 would FREEZE the picture after about 20 minutes, then I have to turn it off -> then on and RROD, after half an hour it works and then again 20 minutes and freeze...
I did the x-clamp tut with the baking and stuff and at exactly the same time around 20minutes it freezes and after the when you turn off and then on RROD ... with secondary error code 0022.
I also tried the 12v mod with extra fans on maximum speed but this doesn't help anything.
I tried the creditcard/phonecard pieces around cpu and gpu but then my xbox360 froze after 5 minutes !!! and then turn on/off RROD with same error code 22.
Could it be the thermal paste ? do you really need special one ? As I use those with good results in my computers. Or is it a soldering / bending problem ?
Thanks for listening !
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Title: Defective Xbox 360 ?
Post by: tampabay on August 24, 2008, 08:27:00 PM
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Just wanna throw this out there, as it might not be a great sign. I have one of the "new" 360s, lot 0818, team CSON, with the new Lite-on drives, manuf. approximately 5/08. I've had it for 40 days, and played it sporadically, always out of it's cabinet when on, and ventilated cabinet open for a few hours immediately after use. I tried to play today, for the first time in 2 days, and immediate RROD, error code 0022. Hopefully it's just a lemon, but we'll see.
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Title: Defective Xbox 360 ?
Post by: halodu03de on September 13, 2008, 03:52:00 PM
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i had the error code 0020 and i replace the thermal compound on the GPU and CPU and it was fixed!
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Title: Defective Xbox 360 ?
Post by: adlin5000 on September 28, 2008, 04:10:00 PM
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All right.... I have a 360 that is giving a 1 red light and an E74 and 1022 error codes. According to the lists it could be one of 3 things:
AV cable
X-Clamp
ANA/HANA chip
I checked it with three different cables (including a colling unit w/ av hookups) so I think I can say that is out. So what I want to know is what are the chances that is is x-clamp? I've successfully done the x-clamp fix on another unit so if its that it's just $17 in parts and an hours work. If its the ANA/HANA chip on the other hand, I have no idea. Is that even repairable?
Anyone got any ideas?
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Title: Defective Xbox 360 ?
Post by: Wilhelm_I on September 28, 2008, 04:31:00 PM
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All right.... I have a 360 that is giving a 1 red light and an E74 and 1022 error codes. According to the lists it could be one of 3 things:
AV cable
X-Clamp
ANA/HANA chip
I checked it with three different cables (including a colling unit w/ av hookups) so I think I can say that is out. So what I want to know is what are the chances that is is x-clamp? I've successfully done the x-clamp fix on another unit so if its that it's just $17 in parts and an hours work. If its the ANA/HANA chip on the other hand, I have no idea. Is that even repairable?
Anyone got any ideas?
Heatgunning
Check out my tutorial, the link is in my signature...
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Title: Defective Xbox 360 ?
Post by: 1ic1 on September 28, 2008, 06:10:00 PM
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who has never had one before?
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Title: Defective Xbox 360 ?
Post by: yousty on October 06, 2008, 07:35:00 AM
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What does it usually mean when the middle green LED constantly blinks? It blinks constantly even if I disconnect the DVD drive.
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Title: Defective Xbox 360 ?
Post by: framer on October 08, 2008, 03:29:00 PM
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i just recieved 2 boxes to repair for friends,both had error code 0031 (unknown).
i tried the towel trick on both to see if they was worth opening,the towel trick worked so i opened them and baked em,i noticed that the gpu heated up much faster than the cpu on 1 of the boxes,and on the other box the cpu heated up much faster than the gpu.
both boxes seemed to have good contact with the chips and heatsinks,i have come across loose heatsinks in the past but repaired with x-clamp fix.
This post has been edited by framer: Oct 8 2008, 10:31 PM
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Title: Defective Xbox 360 ?
Post by: brandogg on October 08, 2008, 03:57:00 PM
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yousty - if the green light is blinking, then you probably have a problem with the cable going to your DVD-ROM. The problem could lie within the drive itself, or even the motherboard, but always go for the easiest fix first. The green light blinks when the drive i unplugged, or if it's a Hitachi in modeb. If you were recently messing with the system, you may have put the power cable in backwards...which would most likely kill your drive.
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Title: Defective Xbox 360 ?
Post by: Plater on November 18, 2008, 08:19:00 AM
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I've recently run into a problem and I cannot find the light pattern on the error code guide.
I bought my somewhere around Decemeber2006/January2007. (I don't have it on me, can't get exact details)
For quite some time now, my games, even brand new games, would show up in the 360 as "DVD". Sometimes even when it recognizes what the game is it will do it when I try to play.
When I try to play them it gives the white screen with "Please insert this disc into an xbox360"...even though it's IN a 360. Annoying mostly, takes a few tries before the disc will spin up and play (Figured the dvd drive is sucking/dirty)
I hooked it up today and when I turned it on, it froze up in the middle of the loading screen. The other day it froze up in the middle of fallout3 loading screen.
When I boot up without my camera and without my harddrive, I get LED4 blinking red and the "E71" error code.
With the harddrive in (regardless of camera in/out) I get LED1,2,3 blinking red and nothing on the screen.
Now the E71 (dashboard update failure?) would make sense if it needed the harddrive to load stuff (i've been doing the LIVE updates up until a few days ago when I lost internet) But I do not see the 1,2,3 red light pattern even listed? (Have Photo if needed)
Any thoughts on this? I am calling MS support later with fingers crossed that they will take it. I've done no mods to void the warranty.
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Title: Defective Xbox 360 ?
Post by: Satanic Warzone on November 28, 2008, 10:48:00 AM
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E74 - is a problem with GPU's solder joint. fixed it by reheating the GPU until the solderballs meltdown or replace the solderballs.
E76 - replace the Ethernet Port's controller chip
E79 - usually started with mozaic graphic when playing games, same treatment as E74
E64 - DVD Drive Error maybe misplaced or accidentally swapped
E68 - HDD Error
010X, 002X, done with same treatment as E74
you can do it with some help from a friend experienced in using HeatGun or SMD rework station or BGA rework station, never try the towel trick, i burn 2 GPUs with that trick, try reheating by plugging the fan's socket & dismount the wind tunnel, until it turns into 2RL & wait until the fan stops, wait 5 minutes, mount the wind tunnel to it's place, then turn it on, see if it works.
0110 definitely cannot be fixed, damaged lines from GPU to RAM (see the lines going from GPU to RAM on your motherboard).
sorry for being not polite for a newbie, btw, Hi Everyone...
you can contact me at my email address
[email protected]
OK just today i got the error E73 And ive had my xbox360 for about 5 months now and this is the first time its messed up.
How would i fix this problem?
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Title: Defective Xbox 360 ?
Post by: sarah_f12 on December 03, 2008, 09:27:00 AM
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Ya.....I tried the towel method as well...Light was green for about 20 min, then it crapped out again with my XBOX even more heated....I ended up buying one of those fix guides ...After toiling with the guide for 2 hours, I was able to get it up and going....it's been 5 months now and no problems...no errors... In case you guys wanna give it a try (it worked for me) this is the guide I used....
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Title: Defective Xbox 360 ?
Post by: XHD2 on January 20, 2009, 06:07:00 PM
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so i was attempting to flash my lite-on drive with the CK3 and the CK3 blew a circuit (literally, it caught on fire), hoping that it didn't fry ym drive, i hooked everything back up and turned it on, to find that the CENTER power lite (not the rings) was flashing, dvd drive wouldn't open, and the system wouldn't boot. i've heard about this before but it always revolved around people who didn't have a CK3 fry on them. has anyone had anything similar to this happen, with or without the fried CK3?
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Title: Defective Xbox 360 ?
Post by: Turtle III on February 08, 2009, 07:21:00 PM
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help please.
I'm getting an E73 code when I turn my xbox on. I do not have an ethernet cable plugged in. I tried unplugging all the accessories and still no go. anything I can do? My box is out of warranty.
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Title: Defective Xbox 360 ?
Post by: atarum0r0 on March 13, 2009, 03:01:00 PM
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hi guys, i have a problem whit my new jasper xbox 360...it frezee game and show me error code E71...if i wait a lot minutes to restart, it start whitout problem but after a lot i will have again this error...i have tried to play with and without HD, i have tried to update adn cancel live update but i have this problem again... can i use a old dashboard o cna i try to make other to repair my x360?
ty guys
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Title: Defective Xbox 360 ?
Post by: Dancingseale on March 24, 2009, 10:22:00 PM
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Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
Right now my console won't play games. It thinks the tray is empty.
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Title: Defective Xbox 360 ?
Post by: nest101 on April 10, 2009, 07:28:00 PM
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Ok hopefully someone can help me I'm getting sector 1 and 4 red light no video and 3132 error code using the sync button method. I've tried just about all the methods I can think of and have no clue.
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Title: Defective Xbox 360 ?
Post by: ELITE RAMBO on May 15, 2009, 02:42:00 PM
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Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
Yeah iv had my xbox 360 for just 4 months now an it started lagging for a few weeks then when i was recentlly playing a game it shut off an showed two red lights where the green lights should be for the controller thing so i called xbox live the number: 1-800-4my-xbox an i game them all my information an they said my xbox was "Deffective" because in my case i have the Xbox elite an the first addition that was made didnt have the right fans an the parts wernt all placed in the right spots so i have a 4 year warrenty on my xbox 360 elite and im sending it in an they are putting the new fan system in which instead of it in the back its 4 smaller fans placed in the bottom which cools the xbox down faster an makes where dust an other sources of junk dont get in, an alot of my friends have been haveing this type of problem on xbox live due to overheats an crash's then the red lights appear ab yes netflix an movies play perfect whice i dont get...hopefully the xbox comes back 100% better because that was verry expensive.
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Title: Defective Xbox 360 ?
Post by: Xavez on July 04, 2009, 03:59:00 AM
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For all those having troubles with the X-clamp fix:
I notice that with the xclamp removed and using the stock screws, there's a 1 mm gap in between the heat sink and the gpu. This is probably why the motherboard bent and the solder broke. Even with an obscene amount of thermal compound used the chip will overheat almost instantly when switched on, and the RRoD will still be there.
What I did was to replace the screws as per the solution guides, and then tightening them. You must put some pressure on the gpu so that the solder will melt and reconnect the joints properly. The best way to do this is to tighten the screws with a normal grip on the screwdriver until your hand starts to slip. Do this for all 8 screws first. Then give each screw another full 360 degree turn. The sequence is important to ensure the heat sink is level with the chips
If done correctly the chips will take some time to over heat. Mine took about 5 min. If yours is overheating too quickly, that means the heat sink is not in contact with the gpu. Either use fewer or thinner washers, or try not using any at all. (I have not tried not using washers, so can anyone verify if it works without washers?)
Now over tightening the screws will eventually cause the XBox to start crashing in game after a few weeks from when it was fixed (mine did). So once your Xbox is verified to be working again you must release the screws, then tighten them again like above, except you do not give it another extra turn.
In summary,
1. Remove Xclamps, screws. Clean old thermal compound.
2. Add new thermal compound, new screws, washers.
3. Tighten the screws with the method described above.
4. Overheat the system. If done properly it will take about 5 mins.
5. Once verified working, loosen the screws.
6. Enjoy your revived XBox 360
Mine has been running fine (except for the crash, which was fixed after loosening the screws) for about 2 months now.
Note: changing the thermal compound will help your system run cooler. I tried it on my gaming laptop and peak GPU temps dropped by as much as 5 degree C! Crappy stuff that the manufacturers give us...
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Title: Defective Xbox 360 ?
Post by: Xavez on July 04, 2009, 04:11:00 AM
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Ok hopefully someone can help me I'm getting sector 1 and 4 red light no video and 3132 error code using the sync button method. I've tried just about all the methods I can think of and have no clue.
There's no 3132 error code... max is 1444. Did you hold onto the sync button continuously? And the codes show only when the eject button is pressed and held on to. That means there is one code for every long press of the eject button.
Key To Error Codes
* All 4 LEDs flashing = 0
* 1 LED flashing = 1
* 2 LEDs flashing = 2
* 3 LEDs flashing = 3
Usually 1 and 4 means your console is overheating... Try moving your console to a well-ventilated place, put it lying down and ensuring that the panel with lots of holes is not blocked. This is where most of the air gets sucked into the console.
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Title: Defective Xbox 360 ?
Post by: Xavez on July 04, 2009, 04:27:00 AM
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help please.
I'm getting an E73 code when I turn my xbox on. I do not have an ethernet cable plugged in. I tried unplugging all the accessories and still no go. anything I can do? My box is out of warranty.
There're various videos on youtube that deals with E73. Basically it involves overheating the console. You can try that or the RRoD fix. Since it also involves overheating the console it should work.
It it doesn't you're out of luck. The only solution left to try is to re solder the ethernet port, replace the port or simply pay microsoft to fix it.
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Title: Defective Xbox 360 ?
Post by: HvxHcC on July 19, 2009, 07:03:00 PM
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E73 is gpu related, nowhere even close to the ethernet controller. Unfortunately the people who made the error codes thread can't even read when they steal information.
This post has been edited by HvxHcC: Jul 20 2009, 02:03 AM
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Title: Defective Xbox 360 ?
Post by: RoCkP on September 09, 2009, 10:34:00 PM
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anyone ever have the 360 power up,with green light in middle on,no rrod,wont boot at all,no sound or video.i read some posts about this being a usb related issue,and sure enough the controller port was screwed the plastic piece inside was gone,and on the backside where the ports connect to the motherboard solder was was melted onto 3 points connecting them-points connected,are 8-3-4,i removed the solder connecting the 3,but im still getting the same thing,no error codes,or rrod,green light in middle,fans on,no booting up,the light on the psu is green-any help is appreciated
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Title: Defective Xbox 360 ?
Post by: Grim187 on October 22, 2009, 02:05:00 AM
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Anyone else have a defective console??
spawned a 65 page thread with over 950 posts, who knew back then how many problems there would be with the 360, i for one can say "i did" and "i told you so"...lol.
im still on my 10th console (thanks to 12v fans since i got it), i remember back in 06 when i was playing hot potato with m$' repair center, nothing worse then paying $400 for something that dosent work and then spending 5 months dealing with shitty repairs to get something that works as poorly as the first one.
anyways i was just going thru cleaning out my bookmarks and thought i would post.
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Title: Defective Xbox 360 ?
Post by: NineLime on October 22, 2009, 01:20:00 PM
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My friend gave me one that was freezing after a few minutes, I fixed it with an x-clamp mod (llama.com method) and the overheating trick didn't fail me. I think the overheating actually works because it fixed it for a few days before I did the xclamp lol.
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Title: Defective Xbox 360 ?
Post by: michaelgg13 on January 02, 2010, 12:47:00 PM
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im getting error 0001 when i turn it on i get the three red rings and the light on my psu stays orange but i hear its supposed to go green anyway. alsp the psu is fine ive used it on another xbox. any ideas how i could fix it?
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Title: Defective Xbox 360 ?
Post by: michaelgg13 on January 03, 2010, 06:26:00 PM
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anyone?
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Title: Defective Xbox 360 ?
Post by: Silentblade4289 on January 16, 2010, 08:49:00 AM
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Hello all, I got E 74 with the bottom right section of the ring flashing. Also got the secondary error code of 1022 for AV cable error.
So how likely is it that I just need a new AV cable and dont have my 360 off to microsoft?
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Title: Defective Xbox 360 ?
Post by: hitcat on January 16, 2010, 01:53:00 PM
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not very, I have a box with 1022 after x-clamp atempt by the owner, and two seperate av cables that work on my two boxes.
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Title: Defective Xbox 360 ?
Post by: Silentblade4289 on January 16, 2010, 02:31:00 PM
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not very, I have a box with 1022 after x-clamp atempt by the owner, and two seperate av cables that work on my two boxes.
Well, that sucks. I was hoping I just needed a new AV cable because I dont want to have to deal with Microsoft.
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Title: Defective Xbox 360 ?
Post by: StOcKaBoi on January 20, 2010, 08:27:00 PM
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hey i just xclamp fixed my xbox which had the 0102 error code. ive fixed several of these without any problems at all. after i did this fix i tried turning on the xbox to let it over heat and the power supply just shuts down and i get the 0003 error code...ive tried this power brick on my other xbox and it works fine.
any ideas of what might be the problem, and how i might be able to fix it?
its a jtaggable xbox so sending it in is the last thing i wanna do with this thing.
thanks guys
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Title: Defective Xbox 360 ?
Post by: Stevie01 on February 01, 2010, 01:21:00 AM
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Ive been trying to fix my xbox 360 for a couple days now. Ive done the penny trick, and cleaned the cpu and gpu. Then after i overheat my xbox and let it cool down it just goes right back to the 3 rings. Any help?
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Title: Defective Xbox 360 ?
Post by: ~sw~ on February 10, 2010, 02:24:00 PM
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Hey guys,
My Xbox 360 has the 1, 2, and 3 red light error. (4 isn't on) When I power it on the fans go on for a second, but then do not work, and I do not hear any noise. I have tried the "Llama Mod", including the screws and the overheating, but nothing has happened.
Any insight to what the problem is?
Thanks,
Will
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Title: Defective Xbox 360 ?
Post by: MadMaxGR on February 11, 2010, 01:22:00 AM
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First you should post a new topic with your problem and not bring an old post to tell your problem... second you must provide the secondary error code so we can figure out what is wrong. Read the stickies to find out how to do it.
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Title: Defective Xbox 360 ?
Post by: irulerockaway on February 23, 2010, 10:47:00 PM
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i just got my buddys v2 360 that 3rrod code 0102 i let it heat up for 10mins no fans,then started it right away it worked for 5 hours then dashboard was freezing i turnd it off then back on boot screen froze giving 1(#4)red light with error code 1013,restarted it n got e79 error,restarted it n its workin 4 now i dont get wtf is wrong with this thing.u guys know what could be wrong with this?
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Title: Defective Xbox 360 ?
Post by: MadMaxGR on February 24, 2010, 01:07:00 AM
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i just got my buddys v2 360 that 3rrod code 0102 i let it heat up for 10mins no fans,then started it right away it worked for 5 hours then dashboard was freezing i turnd it off then back on boot screen froze giving 1(#4)red light with error code 1013,restarted it n got e79 error,restarted it n its workin 4 now i dont get wtf is wrong with this thing.u guys know what could be wrong with this?
Just a cold/bad solder under your GPU I pressume. The RROD will come back because you didn't reflow it as much as should be. But for now, it should be fine, it will last from 1 week up to few months maybe. Next time try Llama's method to reflow or , for more advanced fix, do a proper heatgun or reball fix.
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Title: Defective Xbox 360 ?
Post by: ComputersForLess on March 01, 2010, 05:01:00 PM
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Ive been trying to fix my xbox 360 for a couple days now. Ive done the penny trick, and cleaned the cpu and gpu. Then after i overheat my xbox and let it cool down it just goes right back to the 3 rings. Any help?
Please don't put pennies in your xbox's fellas. Geez....
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Title: Defective Xbox 360 ?
Post by: irulerockaway on March 01, 2010, 11:38:00 PM
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Just a cold/bad solder under your GPU I pressume. The RROD will come back because you didn't reflow it as much as should be. But for now, it should be fine, it will last from 1 week up to few months maybe. Next time try Llama's method to reflow or , for more advanced fix, do a proper heatgun or reball fix.
well so far its working perfect,but a couple a things i noticed with the v2 is that it had that plastic around the edges of the cpu n gpu also noticed that it used 16.5 amps which my falcon used the same amount n its wierd seeing as that the v2 was manufactured around late 2006,n my falcon around late 2007.one more thing i did have to replace a couple of resistors under the cpu.i forgot to mention in the first past that it was also giving me e69 quite a few times even when the harddrive wasnt connected.
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Title: Defective Xbox 360 ?
Post by: MadMaxGR on March 02, 2010, 01:23:00 AM
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Seems like you messed up a lot with your console so far. When you get another issue next time, I recommend you to get it to a proffessional technician to fix it for you.
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Title: Defective Xbox 360 ?
Post by: MetalMiketh on March 14, 2010, 06:04:00 AM
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I had an error code 0102. I X-Clamped it. Now I'm getting error code 0020.
any ideas what could be doing this?
I made sure the bolts weren't over torqued.
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Title: Defective Xbox 360 ?
Post by: MetalMiketh on March 14, 2010, 06:13:00 PM
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I've fixed it.
Just needed Re Flowing
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Title: Defective Xbox 360 ?
Post by: irulerockaway on March 30, 2010, 12:24:00 PM
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i got a new secondary error code 0100 3rrod i believe im narrowing my problem to the gpu
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Title: Defective Xbox 360 ?
Post by: irulerockaway on April 05, 2010, 08:54:00 PM
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now im really confused 3rrod with secodary code 0100 and im playing mw2 right now im puzzled
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Title: Defective Xbox 360 ?
Post by: Weirdjerz3y on April 06, 2010, 09:43:00 AM
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you must have a miracle box. BTW u internet upload is ass.
But yeah that is very strange redring yet ur playing, i wish mine would do that, Freaking hate E73
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Title: Defective Xbox 360 ?
Post by: ZprivateZ on April 11, 2010, 06:44:00 PM
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Hey guys, im trying to fix rrod on my 360 and im at the part where you put it back together and overheat it. when i turn it on the fans go on high for a second then turn off and 2 red lights flash (top 2 if vertical left 2 if horizontal)
plz help i miss my xbox!!!
Sounds like you used way to much thermal paste and now your not getting good contact with the heatsinks.
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Title: Defective Xbox 360 ?
Post by: Xbox360_Fan90 on April 12, 2010, 03:00:00 PM
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My DVD drive in particular has been acting weird lately. The disc tray button is barely inputting the open/close command.
This happened to me two or three times, but when I inserted a game, it said "Play DVD", so I reinserted the disc and then it says "Play Game".
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Title: Defective Xbox 360 ?
Post by: Romolo101 on April 12, 2010, 03:49:00 PM
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HI
Done alot of research but fixing 1st box
got 3 red lights error 1020.
used: http://xboxdiy.blogs...-360-error.html
Performed fix with kit. Baked for nearly 15 mins after 2 red lights.
Cooled down.. same error
retightened bolts twice more... THey are now at sensible maximum.. i dont want to tighten anymore
still no joy
I have also tried penny fix to ram chips as there was NOTHING on the chips.. also tried rubber too... but current pennies in elec tape
What to do.. please help
thanks
r
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Title: Defective Xbox 360 ?
Post by: RandomCowGoesMoo on May 23, 2010, 10:47:00 AM
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I have a E65 Error and 1 Red light.
I read its a bad DVD drive Flash or the DVD drive not being closed fully.
Its not that for me.
It is however a problem with the DVD drive.
Its a samsung
Just power cable connected = Green light flashing like there is no DVD drive
No power cable No sata Pins 4&6 briged = no blinking light
Power and sata = 1 Red light + E65
Can anybody help me?
Tell me any way to troubleshoot my drive?
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Title: Defective Xbox 360 ?
Post by: Arseni009 on June 07, 2010, 10:21:00 PM
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get Foam rubber pad kit now available an
d put then into dvd drive under seal dvd drive works 100% mail me [email protected] (pro repairs)
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Title: Defective Xbox 360 ?
Post by: Kluak on September 30, 2010, 02:30:00 AM
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Ok. So i am fixing an xbox for a friend. He had it modded a while ago from some other dude, also had the x-clamp mode done to it. But the tool that x-clamped it didn't put the washers for spacers and just put screws to hold down the heat sinks. On top of that he only put back about 4 of the screws to hold down the mother board and then the 6 for the case.
So now im pretty positive that the mother board is warped form all the heat.
So what is going on now....
I took the 360 apart, re-did the x-clamp and made it right.
Started up the xbox, still got 3 red lights, thought nothing of it and waited for it to overheat so i could re boot it and have it work.
well it never over heated, even after an hour. I put my hand on the GPU heat sink and it was on fire, put my hand on the CPU heat sink... it was just warm. (idk if this means anything but ya...)
So i do the error code thing where you push sync button and eject, but all i get is the 4 red lights... no matter how many times i push the eject button while holding the sync button. BUT if i push the eject button twice really fast, i get only the top left light flashing...........? IDK whats up?
Is this mobo broken?
the screen is just black. no error codes on the tv.
But if i dont have the fans on, or the heat sinks on, the xbox will over heat and throw the 2 red lights and either error 0011 or **12 or **13
any help PLEASE!!!
Thank you.
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Title: Defective Xbox 360 ?
Post by: holeofdarkness on January 26, 2011, 07:09:00 PM
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After my conversation with MS I was told this warning (Red in Sector 1,3 and 4) indicated hardware failure.
Try to go to this blog at xbox ring of death fix in under 40 minutes you will learn how to fix xbox red ring of death as soon as possible.
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Title: Defective Xbox 360 ?
Post by: danthaman673 on November 26, 2011, 01:36:00 AM
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Hi there ppl, I was wondering if any other repairers out there might have figured-out a means of getting secondary codes from JTAG boxes? It appears that the Xell-eject boot seems to interfere with the system's catching of the error codes. If there are any other repairers out there that know of a way then pls share.
Brgds/Dan
PS: It's funny how half this forum is filled with ppl wondering why their 'x-clamp kit' (and other dodgy 'fixes') don't work. If you need it done properly, you should either get someone 'proper' to do it or learn how to do it properly (which will end-up taking-up years of ur life and cost more than a 50$ reflow or an 100$ re-ball,(Not to mention the cost of the correct tools and chemicals etc.. that's in the 1000's) but judging by this forum and the ppl we get coming to us to fix their botched 'fixes' done by them, a friend (usually following some insane Utube tut) or (becoming more common) backyard/incompetent repairers ...the demand for decent multi-layer SMT-rework/repair skills is strong
Post by: Captainskittles on November 23, 2005, 10:57:00 AM
Post by: JeffPinkston on November 23, 2005, 11:44:00 AM
I am waiting for my box to come and I was wondering if you shipped you hard drive with it. They said not to have any accessories attached to it, but does that include the HDD? Thanks in advance.
Post by: Magitues on November 23, 2005, 11:52:00 AM
QUOTE
QUOTE(krackheadbill @ Nov 23 2005, 10:24 AM)
thats what the term "360" means...... You buy it then the console does a 360 back into the video store.....watch all these crazy news reporters jump on it just like that....
if it did a "360" it would do a full circle and continue the direction it is in now what you meant to say was 180 which would turn your joke into a non comical statement
thats what the term "360" means...... You buy it then the console does a 360 back into the video store.....watch all these crazy news reporters jump on it just like that....
if it did a "360" it would do a full circle and continue the direction it is in now what you meant to say was 180 which would turn your joke into a non comical statement
anyhoo, my premium has been working fine so far with madden, NFS, and COD2. I've only had time to play a total of 8 hours or so since launch.
After a keeping it powered on for a few hours, the exhaust was pretty darn warm. Nothing too alarming, but quite a bit hotter than my first gen running a 80mm @ 12V. I'd go ahead and turbo charge it but I'm waiting to see if mine frags
Post by: magowan on November 23, 2005, 12:38:00 PM
Post by: EverestX on November 23, 2005, 01:12:00 PM
I get three red lights on the "ring of light" described by MS as "a general hardware error". Just stupid. Here's my experience, and some advice on how to "correct" your problem.
So I reserved my platinum box up at Wherehouse Music. I was first on the list. Hell yeah, I was gonna get my xbox 360 at midnight, go home and jam it till I passed out with the wireless in my hand.
I started up the console on my VGA monitor and proceeded through the initial setup. Finishing up, I was ready to play PDZ and jam my ass off. I pressed A on the "open disk tray" and the damn thing opened a cm and shut back. "What the hell.." I was pissed at this point, but after a few openings and closings I realized my dumb ass still had the sticker accross the eject and tray parts. I removed the sticker, opened the tray, and went to put in PDZ.
Knowing the effects of keeping the PS2 upright, and the laser issues that would follow, I decided to tip it over onto it's side before placing the game in. I turned it over, placed the disk in the tray, and looked up to the screen to play. A black screen stared back at me.
I noticed I had unplugged the vga cable from the back of the box. I plugged it back in to get a grey screen of vertical lines. I figgued, hell, the damn thing can't handle the cable being unplugged, so I restarted the console. All that I got to greet me was 3 red leds blinking on the "ring of light".
I'm completly knowledged about the first M$ box, and knew that this wasn't a good sign at all. "You've got to be kidding me." I said.
Hours of sitting on the phone to MS passed by as I constantly unplugged and pluged everything in, trying different combinations of things, and still unsuccessful. My hommie said to me, "Give it a good slap." Reluctant to hit my 400 dollar peice of "top of the line" gaming equiptment, I attempted other methods to get the thing back to working condition.
After speaking with a M$ representitive (aka dumb ass) and filling out a service request, I hung up the phone furious. I set the xbox 360 upright, and slapped it with both hands simultaniously on either side. Powered it up, and played PDZ for a few minutes without a hitch. The enevitable glitch returned and I attempted the slam again, and got it back to working.
So for those of you with a 3 red led error, waiting for the return shipment box to appear, I have to offer you a temporary solution. I call it the "DK smash" as it's similar to Donkey Kongs forward smash move on SSBM. Slap the xbox with both hands on either side of the box before powering up to (I guess) realign the gpu, or whatever the hell is broken/not working inside the stupidly created case.
Who the hell makes a concave case for computer hardware? A mobo isn't concave.. What the hell do you expect?
I blame this issue on three things.
1. Rediculus packaging.
What the hell were they thinking, that nothing was going to get dropped, or slammed, or stacked, or any of the normal mailing proccesses that occur everyday?
2. Manufacturing mistakes.
Whatever machine they used to press the gpus, or whatever the hell is coming loose needs to be recalibrated, because this is just the stupidest thing I have ever seen in my life.
3. Over heating
The beast works for a while after the slap because the gpu or whatever gets stuck back where it's supposed to be untill it heats up and get's missalligned again. I remembered back when the first 360 vid came up on ourcolony.net, J. Allard said something about water cooling. What the hell happened to that?
So yeah, untill your box comes in the mail, try the DK smash, or the DK bongo approach by beating the thing like a pair of bongos. That seems to get it going too. You may be reluctant to beat your machine, but hell, once I got that repair order in, I'm kicking the shit out of it to play the games.
Oh yeah, the god damn thing scratched my PDZ too. When are they gonna fix stupid shit like that?
Post by: KAGE360 on November 23, 2005, 01:37:00 PM
Post by: thebvr on November 23, 2005, 02:55:00 PM
QUOTE(deftonesmx17 @ Nov 22 2005, 10:04 PM)
Version 1 PS2 anyone, I knew this would happen.
I still have my v1 ps2.....it works great
Post by: twicked on November 23, 2005, 03:24:00 PM
(Detroit Michigan)
Playing Halo 2, the game lags (single player) sometimes and online sometimes leaves a blue screen overlayed on the screen....err...hope this shit dont fuck up on me.
Post by: kolink on November 23, 2005, 03:46:00 PM
Post by: flir67 on November 23, 2005, 05:12:00 PM
cordless phones, highspeed internet,etc..
just a crazy idea, I don't even own one but I'm a tech geek. and haven't seen it mention.
crazier things could happen like ms ship a unit that doesn't work from the start.
sorry to hear of everyone's unit not workin I would be mad also. was about to reserve mine with ritz camera then held out for a week and then they mentioned shortages and everyone was sold out by then.
Post by: flir67 on November 23, 2005, 05:17:00 PM
cordless phones, highspeed internet,etc..
just a crazy idea, I don't even own one but I'm a tech geek. and haven't seen it mention.
crazier things could happen like ms ship a unit that doesn't work from the start.
sorry to hear of everyone's unit not workin I would be mad also. was about to reserve mine with ritz camera then held out for a week and then they mentioned shortages and everyone was sold out by then.
Post by: BassACE on November 23, 2005, 06:34:00 PM
QUOTE(flir67 @ Nov 24 2005, 01:24 AM)
I've read all these post and not sure if anyone thought of this. has anyone and I mean anyone thought of wi-fi interference locking it up. I know that it has 802.11 wifi built-in right. how many other devices in your house or apartment also have that.
cordless phones, highspeed internet,etc..
just a crazy idea, I don't even own one but I'm a tech geek. and haven't seen it mention.
crazier things could happen like ms ship a unit that doesn't work from the start.
sorry to hear of everyone's unit not workin I would be mad also. was about to reserve mine with ritz camera then held out for a week and then they mentioned shortages and everyone was sold out by then.
cordless phones, highspeed internet,etc..
just a crazy idea, I don't even own one but I'm a tech geek. and haven't seen it mention.
crazier things could happen like ms ship a unit that doesn't work from the start.
sorry to hear of everyone's unit not workin I would be mad also. was about to reserve mine with ritz camera then held out for a week and then they mentioned shortages and everyone was sold out by then.
WiFi isn't built in; there's a $100 peripheral to use it. But along the lines of RF interference, I wonder if it's possible that it could be messing up the wireless controllers...
Oh, and not to flame (as it's not my style), but you only need to hit "submit" once...
Post by: AnC on November 23, 2005, 06:43:00 PM
its rushed and a sh*tty design. the sheer heat buildup in that unit is enough to cause defects over time itself, MS need to think about Redesigning it to be somewhat larger, and Do something about the noise of those fans.
Post by: jROC99 on November 23, 2005, 06:53:00 PM
I called MS today. Called them at 11:30am EST. By 12:00 noon I had an operator on the line.
Well MS has decided to send me out a new console within 3 days according to them.
So well I'm waiting for now.
Some of these posts are just to funny to read..
"I'm not gona buy it .. blah blah.. " , "Glad I decided to wait", "I still have my v1 PS2".
You know what... who cares... does this look like a PS2 thread??? NO.
Real gamers would buy an xbox360 since the graphics are amazing.
Maybe not as good as a high end pc, but still impressive.
Bottom Line is - I called MS and within less that a total of 1 hr I have a new console being shipped to me...So what the original one had a defect.. .MS is sending me another one. Props to MS for the good customer support. There are bound to be issues with a new release.. Don't worry. MS are software giants.. look how stable the xbox is.. xbox 360 will be the same..Besides that my other two 360s work prefectly. So i'm not bitchin..
jROC
Post by: jROC99 on November 23, 2005, 07:01:00 PM
Maybe that will fix it. !!!
What are you retarded... All that is gona do is make your defect even worse.
If it's defective just get a new one and save the frustration.
jROC
Post by: jeffs471 on November 23, 2005, 07:53:00 PM
QUOTE(jROC99 @ Nov 24 2005, 03:00 AM)
Well.. here's an update.
I called MS today. Called them at 11:30am EST. By 12:00 noon I had an operator on the line.
Well MS has decided to send me out a new console within 3 days according to them.
So well I'm waiting for now.
Some of these posts are just to funny to read..
"I'm not gona buy it .. blah blah.. " , "Glad I decided to wait", "I still have my v1 PS2".
You know what... who cares... does this look like a PS2 thread??? NO.
Real gamers would buy an xbox360 since the graphics are amazing.
Maybe not as good as a high end pc, but still impressive.
Bottom Line is - I called MS and within less that a total of 1 hr I have a new console being shipped to me...So what the original one had a defect.. .MS is sending me another one. Props to MS for the good customer support. There are bound to be issues with a new release.. Don't worry. MS are software giants.. look how stable the xbox is.. xbox 360 will be the same..Besides that my other two 360s work prefectly. So i'm not bitchin..
jROC
I called MS today. Called them at 11:30am EST. By 12:00 noon I had an operator on the line.
Well MS has decided to send me out a new console within 3 days according to them.
So well I'm waiting for now.
Some of these posts are just to funny to read..
"I'm not gona buy it .. blah blah.. " , "Glad I decided to wait", "I still have my v1 PS2".
You know what... who cares... does this look like a PS2 thread??? NO.
Real gamers would buy an xbox360 since the graphics are amazing.
Maybe not as good as a high end pc, but still impressive.
Bottom Line is - I called MS and within less that a total of 1 hr I have a new console being shipped to me...So what the original one had a defect.. .MS is sending me another one. Props to MS for the good customer support. There are bound to be issues with a new release.. Don't worry. MS are software giants.. look how stable the xbox is.. xbox 360 will be the same..Besides that my other two 360s work prefectly. So i'm not bitchin..
jROC
bottom line, you paid 400 bucks got a bum unit, like MANY others, spent an hour of your time on the phone and still aren't playing xbox. Your post is amusing if any. I bet if the unit caught on fire you would still be saying "...well these things happen, its a new product and things can't be perfect..."
a REAL gamer would realize that graphics are not the only reason to buy a console, they play a part but that isn't the only reason to play
Post by: djfiggy on November 23, 2005, 08:10:00 PM
QUOTE(jeffs471 @ Nov 24 2005, 03:24 AM)
bottom line, you paid 400 bucks got a bum unit, like MANY others, spent an hour of your time on the phone and still aren't playing xbox. Your post is amusing if any. I bet if the unit caught on fire you would still be saying "...well these things happen, its a new product and things can't be perfect..."
a REAL gamer would realize that graphics are not the only reason to buy a console, they play a part but that isn't the only reason to play
a REAL gamer would realize that graphics are not the only reason to buy a console, they play a part but that isn't the only reason to play
Stop being a moron and trying to cause problems on the forum.
( and yes, for the record I got a 360 and am loving it)
Post by: brutalsun on November 23, 2005, 08:15:00 PM
ps2 bad lasers
xbox bad lasers/power supply
psp dead pixels
it goes on and on. Sorry for you guys with the crashing and the anger. I hope that shit gets well for you, sounds like shit is going to be short for awhile
edit: I'm not bashing the 360,because when it gets in supply and they get next versions w.o all the problems, I'm all over it.
This post has been edited by brutalsun: Nov 24 2005, 04:17 AM
Post by: JeffPinkston on November 23, 2005, 08:57:00 PM
QUOTE(jROC99 @ Nov 24 2005, 03:00 AM)
Well.. here's an update.
Well MS has decided to send me out a new console within 3 days according to them.
Well MS has decided to send me out a new console within 3 days according to them.
What are they having you do with your defective unit? Are they sending you a new unit without you sending the old?
Post by: RBX-GT2 on November 23, 2005, 08:33:00 PM
Post by: LightningStruckMyXbox on November 23, 2005, 08:46:00 PM
M$ didn't field test these units worth 5hit.
They thought that they could just sneek these by and win... and they did.
Post by: sbeeze on November 23, 2005, 09:20:00 PM
Post by: hompimpa on November 23, 2005, 10:03:00 PM
QUOTE(trioptimumonline @ Nov 22 2005, 01:50 PM)
I'm outta luck and out of $800 worth of shit for a week or four. Damnit.
eat that suckah!.. poor fanboy.. lmao
Post by: Dalkaveli on November 23, 2005, 10:49:00 PM
QUOTE(hompimpa @ Nov 24 2005, 05:34 AM)
eat that suckah!.. poor fanboy.. lmao
Fag
:grr: Pathetic, they really fukked this first batch up, luckily I didnt pay a cent for mine as it was free. However it still is shitty for the community, my problem is disc read errors and some spontaneous things that dont seem right eg power on with game disc, console saying put game disc in.
This post has been edited by Dalkaveli: Nov 24 2005, 06:54 AM
Post by: thagame24 on November 23, 2005, 10:32:00 PM
Post by: dan nunziata on November 23, 2005, 10:43:00 PM
Post by: Agent21KGB on November 23, 2005, 10:45:00 PM
Post by: GenocideKommando on November 24, 2005, 12:45:00 AM
QUOTE(fathom7411 @ Nov 22 2005, 01:29 PM)
actually just picked mine up from best buy brought it home put in some need for speed played it for i dont know about 10 minutes and in the middle of a race it just hung and the screeen scrambled. so i shut the system off and ejected the disc and seen that now my brand new game is completely scratched with like 6-7 rings all the way around. so yeah i am pissed. anyone else have this problem?
Same damn problem here bro, this shit is wack. The X360 heats up soo damn quickly it's insane. 3 CPU and you would think the dumbfucks would know to have better vents, that's Microsuck. Anyway, I have the same problem. I go to start a race and it freezes in the loading screen. Dumb. I sent them an email and have yet to hear from them. I want mine repaired at no cost to me and quickly.
Post by: LESTAT on November 24, 2005, 12:45:00 AM
1)
havent you people learned a damn thing about hardware ? Since when can you shove 1 3ghz processor and a MASSIVE GPu into a 12x8 Shell and expect to get proper ventilation enough to make it run right ? NEVER NEVER has anyone been able to create an NLX style system that didnt heat up like mad. Yes thats what this system is its an NLX or Bookend type case.
Now you go and sit for a minute and get your calculators out and do the math. WTF do think is going to happen when they shove not 1, not 2 but THREE G5 Power PC Processors all running 3ghz into a TINY TINY case along with an incredibly warm running GPU! ??? ALL cooled by 1 or 2 fans with a some plastic stinking stupid duct work ? 1 fan isnt enough to properly cool 1 CPU like that and you think that 3 CPU's and a GPU can be cooled that way your retarded!
2)
Hasnt your Hardware Experience taught you ANYTHING!!!
NEVER EVER EVER and i mean EVER go out and bu ya new piece of hardware the fucking day it launches for gods sake people dont be some stupid 6 yr old kid on xmas morning who cant wait to get his hands on santa's little gifts! WAIT WAIT AND THEN WAIT MORE!! let the bugs get worked out, and then let them work more bugs out! You will NEVER EVER EVER EVER go buy a piece of hardware like this(and all it is is a proprietary PC) on the day it launches cuz all your asking to have happen is get ass raped. NO company tests their hardware enough these days. I have been in the Distributing and Sales field for long enough to sit down and teach you kids a thing or two about who these companies handle things.
It's all about the $$$$ and how much $$$ they can tell their investors they are making.
It costs MS LESS money to create a shitty 1st revision Xbox360 than it would to wait 3 more months and iron out all the bugs.
It costs them LESS to send out a buggy box they KNOW is prone to hardware failures, yes believe it or not its more provitable for them to handle things this way then to wait and release a stable box. Get the units out to the public get their money and then , THEN let the public come to US with bugs and we will send out patches and/or new units. That way we can not be held liable for any issues caused by our crappy launch hardware because we can go to the public and say see WE fixed the problem and are happy to replace those defective units.
And at no time do they give a rat's ass about you or I and all the money we wasted on this paper weight , all the anger and frustration we went thru . they just do NOT care!
now that you have read this and told yourself "yeah we all know this man why are you even saying it" now turn to your self in the mirror and slap your self in the fucking face a few times really hard and ask your self "If i knew this already then WTH did i buy it!! why!!!" then give yourself one more slap for good measure!
now... issues issues issues how bout some possible fixes,, some have already been posted but i will repeat them as many of you need it repeated over and over.
1)
3 CPU's and a GPU,, HEAT HEAT HEAT this fucker gets HOT! dont look at me like im stupid it gets HOT! Silicon will start to melt and "self destruct" at around 70c. is your box that hot when you put your hand behind it ? hell no it aint! but inside at the CPU die contact point, is it 70c ? you better believe it is.
what is the fix ? VENTILATION!! and MORE FANS! inside the case . we cant add mor fans without voiding the warrenty so we ahve to work on ventiilation.
Get that damn box out of your entertainment center. keep it away from DVD players, VCR's Cable Boxes , Amplifiers/Surround units.
This box needs to be sitting out in the open all by its self.... You need 6-8 inches of air flow on EACH side of this thing. you need 6-8inches on the top and you need 1-2 inches on the bottom,, yes you heard me right you need 2 inches of ventilation on the bottom.
So what do you do ?
Go get a bottle cap lit from all that Mt. Dew you drank to try and win a free xbox and place the xbox on top of 4 of those caps or 5 or 6 just make sure the thing is stable and not going to fall over. This will allow for much better ventilation under your box.
If you cant do that stack up 2 or 3 cd cases under EACH corner of the box and set the box on the corners of the CD cases.. remember we do not want to block the bottom of the Xbox by having the entire CD case UNDER the xbox. use like 1/3 of the cd case to set the xbox on but make sure you do this for each corner of the xbox.
Now if you want to do it properly Walmart use dto sell what they called a monitor Stand. It was an all metal stand about as tall as an xbox and a little wider and it had legs.. it also had a holes in the stand to allow ALOT of airflow thru the base ( they did this for cosmetic reasons nto air flow) i got this a few days after i got my Xbox 1 and let me tell you it dropped my temps by 10deg on the xbox as it allows for MASSIVE air flow all around the unit. ill take a picture and post it here for those who want one. but you guys MUST MUST MUST give this box ALOT of ventilation! ALOT!
2)
DONT STAND THIS THING ON ITS END!!! regardless of what micropoop thinks or says or what sony says about their PS2 2 things are going to happen when you stand it up on end. 1) all that heat inside is going to go to the top of the case which is where your HD is located. and guess what boys and girls. Hard drives get hot enough already, let alone when you stick it on a furnace. HD Failures and maybe alot of the failures here can be attributed to having the box stood up on end and ALL that heat just cooking the hard drive. Data can not survive on a platter when its that hot,, it will corrupt. 2) you WILL scratch the holy living crap out of your brand new $50 games. again regardless of what you think or anyone else thinks when you stand a DVD rom on its side it can not stop the stick from spinning in the tray, ya know when you stop the game or eject the cd listen to it before that disk ejects,,, guess what you hear ? you hear that DVD scrapping in the stray scratching the holy crap out of itself. NEVER EVER stand a dvd rom on its side... EVER!! not only that but once again all that heat is not being directed up to your DVD tray and guess what happens when a DVD gets REALLY hot.. you start to get read errors. Read Errors caused but an overheated DVD Player but also errors from an overheated DVD DISK. CD's and DVD's are an made of an organic material inside, and what happens when they get too hot or too cold ??? they wont play properly.
people i am not hee to tell you this is an issue surrounded user erros im here to make you think about wth your doing when you got home and just sat this thing on the floor with little or no ventilation. the damn thing is gunna bomb out and give you errors and more than likely perminent errors. total hardware damage!
You MUST think of this device as a super computer cuz thats what it is, and they need ventilation and care given to them. you wouldnt slap your pc into a crowded corner with no venilation would you ? you wouldnt turn the fans down on your cpu so low that the thing just got hotter than hell would you ? no i didnt think so,, so.. you must never ever do that to this.. infact this thing requires 2x's the amount of cooling that your PC does and its 3x's as powerful for god's sake.
again ther eare 3 CPU's and a GPU in there that is more powerful than most of you people's PC's.
again, MS knew about this crap long before it was released.
I will have one but ya know what i aint gunna have one before spring .. why ? cuz they WILL have released better versions of the box by then.
not only that but every friggin game there is is already on the XBOX or PC and most of you probably already played them so why the hell go pay more money for the same exact damn games ? come on are you stupid ? Kameo oohh ahhh what an awesome solo launch title that didnt already come out for PC or XBOX 1 jesus all they are doing is rehashing games that already have been there and done that.
im sorry for sounding like a real dickhead here people but your all sitting here wondering why they are crashing when you all knew this wasnt going to be a smooth ride. ESPECIALLY when Xbox-scene has for weeks now been reporting that Store units where crashing and locking.. so you went out and got one of the same units ? you gotta be kidding me, for those who saw store units were locking and you went and got one anyways you deserve all the bullcrap that you have gotten yourself into your truly do.
people just wait and let M$ figure out whats truly going on.. and use your brain when you get these boxes..
for the guy who slapped his and then proceeded to tell everyone else to do it cuz it "knocked the gpu or whatever is not mounted properly, back into place" you definately win the idiot of the day award you moron you deserve to be banned, you really do.
quit bitching about the boxes take them back get your money back and wait til spring to get one.
This post has been edited by LESTAT: Nov 24 2005, 08:46 AM
Post by: Tharin2002 on November 24, 2005, 12:10:00 AM
http://news.yahoo.com/s/ap/20051124/ap_on_hi_te/xbox_glitches;_ylt=AhOps_vl7ZnJ5nmaKrO_oFgh2.cA;_ylu=X3oDMTA3cjE0b2MwBHNlYwM3Mzg-
Post by: rick27nyc on November 24, 2005, 01:14:00 AM
Post by: Pablo979 on November 24, 2005, 02:06:00 AM
air. As for me, mines sitting abousolutly alone on my coffee table, corners on costers, nothing touching top or side, closest thing to the top is the ceiling (8 feet away) and the couch on the sides (5 feet). Make my point? And for all of you that ur xbox crapped out on... mines working perfectly, all games, all movies, all music. I wonder why, hmm. Alright, im done being an ass, sorry guys, good luck. Ill be playing with my spiffy new 360, lol, that works.
Post by: rob_hellfire on November 24, 2005, 03:34:00 AM
Post by: anarchy2007 on November 24, 2005, 04:14:00 AM
QUOTE(icantstandtoburntolong @ Nov 23 2005, 09:24 AM)
IF YOUR 360 RATTLES READ THIS
There is a small metal ball that rolls back and forth inside the 360 so the system knows whether is is vertical or horizontal. It does this so it can properly orient the controlle quadrants. It is perfectly normal
There is a small metal ball that rolls back and forth inside the 360 so the system knows whether is is vertical or horizontal. It does this so it can properly orient the controlle quadrants. It is perfectly normal
That sounds dodgy. This is the 21st century afterall and even in 3rd world countries we would rather use mercury switches than noizy metal balls.
Post by: AliasXZ on November 24, 2005, 03:44:00 AM
it runs a MS OS, so it sucks
I hope some hardware mods come out for it so you can whipe the sh*t WinBased crud off it and put sumet else on
Post by: rick27nyc on November 24, 2005, 03:55:00 AM
Post by: simbot82 on November 24, 2005, 04:00:00 AM
Post by: whytellyou on November 24, 2005, 04:04:00 AM
Post by: MstrBungle on November 24, 2005, 04:09:00 AM
Post by: Arakon on November 24, 2005, 04:46:00 AM
QUOTE
ook...
it runs a MS OS, so it sucks
I hope some hardware mods come out for it so you can whipe the sh*t WinBased crud off it and put sumet else on
it runs a MS OS, so it sucks
I hope some hardware mods come out for it so you can whipe the sh*t WinBased crud off it and put sumet else on
look..
your brain runs on ape shit, so I hope some guy comes out and hits you over the head to wipe your kind off the planet.
your comments are unqualified, idiotic, and prove that you were on the shitter when brains were given out. I recommend suicide.
Post by: AliasXZ on November 24, 2005, 05:03:00 AM
Post by: jiggysmb on November 24, 2005, 05:59:00 AM
Post by: Tal-IGN on November 24, 2005, 06:03:00 AM
Post by: AliasXZ on November 24, 2005, 06:08:00 AM
just hate ms thats all
the fact that the MS kernel might have shit loads of bugs in it, hence the lockups etc thats all im thinking, since its designed yet again from win2k (slightly diff from the first xbox OS)
Post by: truespinner on November 24, 2005, 06:14:00 AM
the Xbox360 has higher specs on everything apart from cooling...
say no more
Post by: jwin767 on November 24, 2005, 06:50:00 AM
I just made this little picture up in like 10 mins
just to give you lot a giggle
Post by: AliasXZ on November 24, 2005, 07:01:00 AM
Post by: GandyMan on November 24, 2005, 07:18:00 AM
Was it worth the $$$. Yes I got mine from Wal-Mart Online so I did not have to wait in line. How many mass produced items get returned to stores everyday. This is no different. I am 38 so I remember when VCR's and DVD's came out and the problems we had with them. I had to return my first Plasma TV.
Well I hope I do not have any issues but if so I will be pissed and have to deal with it. I am happy with it so far. Hope those that have problems get a new system and maybe a bonus game or something for their problem.
Post by: jROC99 on November 24, 2005, 08:39:00 AM
QUOTE
What are they having you do with your defective unit? Are they sending you a new unit without you sending the old?
In respose to JeffPinkston
MS is sending me a replacement console.. When I receive it , I am instructed to pack the defective one in the same box and send it back. Thats what they told me.
All the shipping is paid for as well I was told.
Initially the lady on the phone was just going to have me send my defective unit in for repair with the so called "box" that they were going to send me.
Anyways concerning the heat issues..
DO NOT STAND THIS UNIT UP VERTICAL
DO NOT PUT THIS UNIT IN YOUR ENTERTAINMENT CENTER.
I feel bad for you guys that waited in line for 20 hrs.. I waited in line for less than 30 minutes at Futureshop
Glad to see that we are famous on yahoo tho!!
jROC
Post by: BassACE on November 24, 2005, 09:01:00 AM
Personally, once I get mine, it's not going in my component shelves. I'm going to display that thing prominently right in the middle of the top of my entertainment cabinet.
And jwin, you should have used the error screen with the artifacts in it so that you can barely read what it says. Just my opinion, but still LMAO at that pic...
Post by: JaGWiREE on November 24, 2005, 09:01:00 AM
Post by: SteveBallmer on November 24, 2005, 09:12:00 AM
Lots of people didn't install Windows XP when it was released because there were no service packs or updates, yet they all stand in line to buy this MicroJunk product, right? Some kids really don't make any sense. Finish college/unversity first before you know how to make adult descissions.
There is nothing wrong with MS, it's all about common sense; DON'T buy a fresh new product, use some freakin' common sense and stop whining because you're an impatient dumbass.
Post by: loop2047 on November 24, 2005, 09:29:00 AM
why?
because of every single gamemag, onlinemags and all the other millions of people complaining about how much noise the first xbox has made.
its all your own fault.
1) you want a tiny console
2) you want great power
3) you want it to make noise like a dvd player
guess what people
this is no dvd-player, its a power pc that has a highend 3core cpu with an even more highend gpu.
it needs cooling like hell, but they cannot take big fans, because you want to have a small console.
so we end with a small case and small fans and big heat.
whats the problem with small cases?
the air cannot circulate inside the case
what can we do?
give it enough room to blow out the hot air and let it get new cold one
what did every single one of you with broken xbox do?
put it somewhere between all your other consoles, dvd-players, books .. what ever
having build many highend pc setups I know what I talk about.
my current computer system has 13 fans and who cares about the noise, at least it does not overheat when playing 24 hours quake4.
I dont talk to the ones of you that actually got a xbox 360 that did not even boot up at 0 hour.
I talk to those of you that played a view hours and now their box does not boot up and comes with error messages.
YOUR XBOX HAS OVER-HEATED
in many cases the damages wont recover.
the strange things that you have gotten on your screens while playing a view minutes tell you that you fucked up your GPU, if it does not have a sensoric you have lost.
xbox bios does a hardware check before it bootsup in order to not cause more damage to the system.
in this case you will have the 3 red lights.
what to do?
let your system recover from heat and pray pray pray.
your harddisk failures while playing all happen because of heat
heat is your enemy
give it enough room.
did you read the manual of your xbox?
didn't it tell you in detail that the xbox 360 needs air to operate?
really people, you should not get your boxes replaced.
it has been your own fault.
when I burned 3 amd cpus to hell, I did not get a single one replaced!!
dont blame MS too much.
well, they could have put a big,red sticker on it
"THIS DEVICE NEEDS ROOM AND FRESH AIR"
but this did not fit to the design and on the other hand, does a bird come with a sticker?
anyhow, to they guy smashing his xbox 360 and it did work again afterwards...
actually what you have done is you caused the air to circulate faster in your box and got the hot air out of it in a faster way.
you caused circulation.
but for everyone else, if you want to have fun with your 400 bugs DONT DO IT.
give your xbox 360 more space and all is fine!
there aren't many other reasons for crashes after view minutes/hours and hardware failures after that, than heat
This same problems will happen with PS3 aswell.
A 7core CPU, you know what cooling this baby would need?
3 possibilites
1st.: they put it in a case thats 4times as big as xbox 360
2nd.: they use wather cooling (dont expect ps3 to be as cheap as xbox 360)
they aren't going to use 10 fans because the main reason many did not buy the xbox was:
Its noise compaired to ps2
and they dont want to loose this game
Post by: buffburger on November 24, 2005, 09:36:00 AM
Post by: Mr.Big on November 24, 2005, 09:54:00 AM
makes sense? no. does it work? yes.
try that
MrBig
Post by: AnC on November 24, 2005, 09:56:00 AM
QUOTE(loop2047 @ Nov 24 2005, 04:36 PM)
as others have said MS has really fucked up in cooling this power pc!!
why?
because of every single gamemag, onlinemags and all the other millions of people complaining about how much noise the first xbox has made.
its all your own fault.
1) you want a tiny console
2) you want great power
3) you want it to make noise like a dvd player
guess what people
this is no dvd-player, its a power pc that has a highend 3core cpu with an even more highend gpu.
it needs cooling like hell, but they cannot take big fans, because you want to have a small console.
so we end with a small case and small fans and big heat.
whats the problem with small cases?
the air cannot circulate inside the case
what can we do?
give it enough room to blow out the hot air and let it get new cold one
what did every single one of you with broken xbox do?
put it somewhere between all your other consoles, dvd-players, books .. what ever
having build many highend pc setups I know what I talk about.
my current computer system has 13 fans and who cares about the noise, at least it does not overheat when playing 24 hours quake4.
I dont talk to the ones of you that actually got a xbox 360 that did not even boot up at 0 hour.
I talk to those of you that played a view hours and now their box does not boot up and comes with error messages.
YOUR XBOX HAS OVER-HEATED
in many cases the damages wont recover.
the strange things that you have gotten on your screens while playing a view minutes tell you that you fucked up your GPU, if it does not have a sensoric you have lost.
xbox bios does a hardware check before it bootsup in order to not cause more damage to the system.
in this case you will have the 3 red lights.
what to do?
let your system recover from heat and pray pray pray.
your harddisk failures while playing all happen because of heat
heat is your enemy
give it enough room.
did you read the manual of your xbox?
didn't it tell you in detail that the xbox 360 needs air to operate?
really people, you should not get your boxes replaced.
it has been your own fault.
when I burned 3 amd cpus to hell, I did not get a single one replaced!!
dont blame MS too much.
well, they could have put a big,red sticker on it
"THIS DEVICE NEEDS ROOM AND FRESH AIR"
but this did not fit to the design and on the other hand, does a bird come with a sticker?
anyhow, to they guy smashing his xbox 360 and it did work again afterwards...
actually what you have done is you caused the air to circulate faster in your box and got the hot air out of it in a faster way.
you caused circulation.
but for everyone else, if you want to have fun with your 400 bugs DONT DO IT.
give your xbox 360 more space and all is fine!
there aren't many other reasons for crashes after view minutes/hours and hardware failures after that, than heat
This same problems will happen with PS3 aswell.
A 7core CPU, you know what cooling this baby would need?
3 possibilites
1st.: they put it in a case thats 4times as big as xbox 360
2nd.: they use wather cooling (dont expect ps3 to be as cheap as xbox 360)
they aren't going to use 10 fans because the main reason many did not buy the xbox was:
Its noise compaired to ps2
and they dont want to loose this game
why?
because of every single gamemag, onlinemags and all the other millions of people complaining about how much noise the first xbox has made.
its all your own fault.
1) you want a tiny console
2) you want great power
3) you want it to make noise like a dvd player
guess what people
this is no dvd-player, its a power pc that has a highend 3core cpu with an even more highend gpu.
it needs cooling like hell, but they cannot take big fans, because you want to have a small console.
so we end with a small case and small fans and big heat.
whats the problem with small cases?
the air cannot circulate inside the case
what can we do?
give it enough room to blow out the hot air and let it get new cold one
what did every single one of you with broken xbox do?
put it somewhere between all your other consoles, dvd-players, books .. what ever
having build many highend pc setups I know what I talk about.
my current computer system has 13 fans and who cares about the noise, at least it does not overheat when playing 24 hours quake4.
I dont talk to the ones of you that actually got a xbox 360 that did not even boot up at 0 hour.
I talk to those of you that played a view hours and now their box does not boot up and comes with error messages.
YOUR XBOX HAS OVER-HEATED
in many cases the damages wont recover.
the strange things that you have gotten on your screens while playing a view minutes tell you that you fucked up your GPU, if it does not have a sensoric you have lost.
xbox bios does a hardware check before it bootsup in order to not cause more damage to the system.
in this case you will have the 3 red lights.
what to do?
let your system recover from heat and pray pray pray.
your harddisk failures while playing all happen because of heat
heat is your enemy
give it enough room.
did you read the manual of your xbox?
didn't it tell you in detail that the xbox 360 needs air to operate?
really people, you should not get your boxes replaced.
it has been your own fault.
when I burned 3 amd cpus to hell, I did not get a single one replaced!!
dont blame MS too much.
well, they could have put a big,red sticker on it
"THIS DEVICE NEEDS ROOM AND FRESH AIR"
but this did not fit to the design and on the other hand, does a bird come with a sticker?
anyhow, to they guy smashing his xbox 360 and it did work again afterwards...
actually what you have done is you caused the air to circulate faster in your box and got the hot air out of it in a faster way.
you caused circulation.
but for everyone else, if you want to have fun with your 400 bugs DONT DO IT.
give your xbox 360 more space and all is fine!
there aren't many other reasons for crashes after view minutes/hours and hardware failures after that, than heat
This same problems will happen with PS3 aswell.
A 7core CPU, you know what cooling this baby would need?
3 possibilites
1st.: they put it in a case thats 4times as big as xbox 360
2nd.: they use wather cooling (dont expect ps3 to be as cheap as xbox 360)
they aren't going to use 10 fans because the main reason many did not buy the xbox was:
Its noise compaired to ps2
and they dont want to loose this game
there's no point in assuming you know what everyone does with the Xbox360 or the original box in relation to positioning in the household and its ventilation, so on that point your talking utter Bull..
Post by: loop2047 on November 24, 2005, 10:16:00 AM
but people ask for help and from the many postings here (I have read every single one) many of them have the same problem:
they played a view minutes or hours and everything was fine until something happend and now the xbox does not work.
the xbox 360 games, or any game by design, does not have the ability to break your hardware.
since only 1 man in this thread actually talked something useful, which is actually the first thing every tech-guy would think about, I tried to give a view reasons why this could have happend to you.
well, yes it is MS, but tell me ONE reason why unplugging powercable would recover your console from hardware failure?
or the other bulls* like smashing your console (LOL) would recover from hardware errors?
the really first thing every normal human beeing would have thought about is HEAT.
and then I read something about "I only played 10 minutes, it cannot be heat problem"
Do you actually know how hot such a power pc can get in 10 minutes without air circulation???
I tell you how hot my old amd 1.4ghz cpu got when my fan was gone:
96°C in just a view seconds and boom mainboard gone aswell.
I'm willing to bet that most problems here are because of heat either because of user error (system did not get enough air = user error = no refund) or because the cooling is just fucked up.
actually I would have loved to pay 100$ more for a good cooled system with water-cooling.
now its a game against time and gamefun.
even with enough room, whats going to happen when I play 10 hours in hot summer days?
would be quite some fun to get a new, free console every view weeks
Post by: mbratton on November 24, 2005, 10:25:00 AM
no, not ALL of these issues are related to lack of ventilation, but a good bit probably are. people put their xboxes and ps2s and gamecubes in tight spaces in their entertainment centers with their dvd players and sound systems because they're relatively underpowered. they put their 360 in the same spot not realizing that this thing has more than 3 times the power of their pc and is half the size with half the fans. people have to realize that this is a monster that has giant lungs and needs TONS of room to breathe.
to those of you with HDD and power brick problems, I'm not talking to you - but those of you that have your 360 in your entertainment center or under your tv or anywhere tight - GET IT OUT NOW before you start getting errors, too.
personally, I keep my 360 right next to my TV in the vertical position with at least 3 inches of room all around it and 6 inches or more in the back. I've logged almost 40 hours into it at this point with no crashes, lockups, or problems whatsoever.
give this thing more ventilation than you would a $6,000 Voodoo PC gaming system - it's gotta breathe!
Post by: jose3030 on November 24, 2005, 10:31:00 AM
Are they sending you an EMPTY BOX that u put in and return the old one in?
They actually may have slipped up and given me the address of where to return it.
Apparently it's a big warehouse in Texas.
Post by: Pablo979 on November 24, 2005, 10:43:00 AM
Post by: jose3030 on November 24, 2005, 10:50:00 AM
Post by: jcngill on November 24, 2005, 11:53:00 AM
Looks similar to a problem I used to get on my PC when the video card was on its way out.
No luck getting info about overnight shipping. Fred Meyer are out of stock. Not fun!!!!!
Post by: C o s m o on November 24, 2005, 12:10:00 PM
QUOTE(mbratton @ Nov 24 2005, 11:32 AM)
loop, thank you for saying what I've been thinking this whole time.
no, not ALL of these issues are related to lack of ventilation, but a good bit probably are. people put their xboxes and ps2s and gamecubes in tight spaces in their entertainment centers with their dvd players and sound systems because they're relatively underpowered. they put their 360 in the same spot not realizing that this thing has more than 3 times the power of their pc and is half the size with half the fans. people have to realize that this is a monster that has giant lungs and needs TONS of room to breathe.
to those of you with HDD and power brick problems, I'm not talking to you - but those of you that have your 360 in your entertainment center or under your tv or anywhere tight - GET IT OUT NOW before you start getting errors, too.
personally, I keep my 360 right next to my TV in the vertical position with at least 3 inches of room all around it and 6 inches or more in the back. I've logged almost 40 hours into it at this point with no crashes, lockups, or problems whatsoever.
give this thing more ventilation than you would a $6,000 Voodoo PC gaming system - it's gotta breathe!
no, not ALL of these issues are related to lack of ventilation, but a good bit probably are. people put their xboxes and ps2s and gamecubes in tight spaces in their entertainment centers with their dvd players and sound systems because they're relatively underpowered. they put their 360 in the same spot not realizing that this thing has more than 3 times the power of their pc and is half the size with half the fans. people have to realize that this is a monster that has giant lungs and needs TONS of room to breathe.
to those of you with HDD and power brick problems, I'm not talking to you - but those of you that have your 360 in your entertainment center or under your tv or anywhere tight - GET IT OUT NOW before you start getting errors, too.
personally, I keep my 360 right next to my TV in the vertical position with at least 3 inches of room all around it and 6 inches or more in the back. I've logged almost 40 hours into it at this point with no crashes, lockups, or problems whatsoever.
give this thing more ventilation than you would a $6,000 Voodoo PC gaming system - it's gotta breathe!
VERY well stated. We all see the holes around the ends of this thing? Those need plenty of space to draw air. Ever feel the back of the console after about 10 minutes of on-time--not playing, just on-time? There's a lot of hot air trying to escape. If you don't leave enough room behind it, it'll just recirculate the hot air back into the case. Give it some room and things will be OK.
Post by: DeaDSOuLz on November 24, 2005, 12:13:00 PM
QUOTE(geebus @ Nov 23 2005, 07:23 AM)
My xbox360 acts like a cd skipping sometimes. Video is a bit choppy in Kameo. It's barely noticable. Also happened in demo i downloaded of nba live. Anyone else having this problem?
I noticed this with the nbalive demo as well, I haven't noticed it with retail kameo however, but I have only played it fo ra few hours. I figured it must have had something to do with a rushed demo =P
Post by: wolfe223 on November 24, 2005, 12:42:00 PM
Not to mention out of the 46 xboxs released to our wal-mart I got number 45. Guess that's my unlucky number or something.
Post by: Hexx on November 24, 2005, 12:47:00 PM
Post by: Irish GrumPy on November 24, 2005, 01:02:00 PM
Post by: rick27nyc on November 24, 2005, 01:28:00 PM
Post by: Paradizzle on November 24, 2005, 01:52:00 PM
Post by: jcngill on November 24, 2005, 02:00:00 PM
QUOTE(Paradizzle @ Nov 24 2005, 03:59 PM)
Ok heres my problem. I put a game in the console and it boots up. Plays there nice preview movies and stuff. But as soon as your actually supposed to be playing the game it freezes. I'm going to call MS later and try to get a new one. EB said they have no idea what they are going to do because I wasent the only one at their store, their manager is working on it.
I agree, this situation may not be as "isolated" as the MS PR person made it out to be.
I'd suggest folks call the place where they bought the faulty product from (which may be difficult seeing as most places in the USA are closed today for Thanksgiving) and find out if you're the only one with a problem before taking it back for a replacment.
I'd also suggest that MS try releasing new products at the beginning of a week with no extended national holidays in it, thereby giving their customers a chance to find replacements.
Post by: GenocideKommando on November 24, 2005, 03:28:00 PM
I was told that MS has a pretty nice amount of X360s stashed for warranty purposes.
Post by: JaGWiREE on November 24, 2005, 03:41:00 PM
Btw, if this is heat problems, what will MS do? They are not about to go modding every consoles cooling systsem. I could see them putting more thermal compound or trying other thermal compounds, but that will only drop the temperature so much.
Post by: Butcher06 on November 24, 2005, 04:08:00 PM
QUOTE(JeffPinkston @ Nov 23 2005, 02:51 PM)
Butcher06
I am waiting for my box to come and I was wondering if you shipped you hard drive with it. They said not to have any accessories attached to it, but does that include the HDD? Thanks in advance.
I am waiting for my box to come and I was wondering if you shipped you hard drive with it. They said not to have any accessories attached to it, but does that include the HDD? Thanks in advance.
Yes i did, i was told to put all accessories w/ it including controller and remote.
Post by: JaXbox on November 24, 2005, 04:42:00 PM
QUOTE(GenocideKommando @ Nov 24 2005, 11:35 PM)
I was told that MS has a pretty nice amount of X360s stashed for warranty purposes.
I guess that solves the mystery of the limited launch supply
No, seriously: I'm thinking most of the issues people are posting about are due to over-heating. It may sound too simple to be true, but I'd definately put my money on this factor.
And another thing: I'd like to ask all posters to remember what this thread is all about -> letting ppl who are experiencing problems post their issues, so that we - as a community - can identify any patterns. It's not constructive to have users posting anti-xbox-minded post (strangely enough, an immense portion of these posts originate from users with <4 posts total
) or any other sort of negative bull (be it racism, anti-American/M$'ism or whatnot - this thread is full of it).Keep this thread on track, plz.
It's difficult to get an overview of a thread which consist (atm) of 50% non-related spam
Post by: jwin767 on November 24, 2005, 04:55:00 PM
then what will the PS fanboys be saying BTW my post count is low because im doing a Computer programming course and never have anytime to post much
Ive been around since like the Xecuter 1 was released
i saw this happening a mile off. NO console release is perfect, EVEN the NES had break-downs in the first batch no thats history for ya
Post by: theLimpy on November 24, 2005, 05:20:00 PM
Post by: loop2047 on November 24, 2005, 06:09:00 PM
but somehow poeple tend to read those postings more than others.
yes, I'm new to this board.
but that counts about nothing because I only post if I think I got something useful to say.
main reason for me to post was because console users aren't used to the over-heating problems the way pc users are.
well a regular pc user who buys his computer at some shop isn't aswell.
but everyone like me, who builds his own systems knows whats going on with his hardware.
and after about 20 years seeing amiga come and go and many other things, you know how your hardware acts and you also know whats going on inside your machine.
while many console users just turn on and insert the disk.
with the new generation time has changed.
people need to think about it before dropping yourself into problems because of a lack of technical knowledge.
since this forum and the news about the problems have made it as far as to austria I felt the need to point a view people into the direction that you really need to take care about this hardware.
time has changed and a console is not what it was 20 years back when I played on my jaguar on my black-white tv (yes poor guy).
I hope every single one of you gets a working xbox sooner or later,
but keep in mind what I and others (thanks for the positive statements) have said:
make sure it always has enough air around to not overheat.
putting your hands on the case to check how hot it is is nothing that counts.
see how hot the air is that gets out of your box.
actually I did sound a bit stupid at the first post.
yes it is not YOUR fault.
mircosoft did not build a good temperature control into its xbox 360 (or for xbox1, ps2 didnt have one and ps1 not even anything)
you HAVE to check the temperature inside the case or have every chipset checked.
since this did not happen, the users will have problems sooner or later.
I hope that this problem will get fixed with the next revisions.
better to have a message while playing that tells you:
"Your system starts getting hot, you should save your game and take a break"
than having a console that freezes your game and ruins your hardware.
actually this kind of thing has never been done to any consoles nor to pc hardware by default.
however many 3rd party applications have this feature and also on business solutions you got this kind of protection.
for next generation stuff thats a must-have.
I only see this kind of way for the future as noone wants to have an oversized console at home.
better let the console tell that its getting hot after a view hours and needs a break for a view minutes then anything else.
I mean, people need to eat and drink and do other stuff.
no need to let it operating at full power for 20 hours.
the last stuff is just my personal meaning about how you can bypass the over-heating/size-of-console problem because this will be the problem for every next generation system.
Just like heat is main problem for every newly developed cpu/gpu within normal PCs.
the only problem is that no company is going to start with this thing because media will jump onto them, but is taking a break after 3 hours of gameing a big problem??
no actually you should do more breaks than this for your own health!!
By the time beeing, please take care that your systems are getting enough air!
I just re-re-rewrite it to take care that not more people waste their money and time.
Its mostly about you by now.
enjoy it
Post by: Paradizzle on November 24, 2005, 07:04:00 PM
Post by: koufontinas on November 24, 2005, 07:05:00 PM
Now I got my girl a ps2 slim a while ago, I also had to get her a smal tv because she didn't have one (lives in the halls at uni, that's where we met actually), I spent around £200 on the console, games, controllers, etc. (that's around 400 of collonial money) I also spent around £400 for a pc, but when it comes to the pc, ahh, I have to make sure that all the fans blow enough air so the damn thing doesn't overheat! I also have to make sure that the ram I just bought is compartible...it wasn't and I had to sent back 1gig of it! Then I tried playing half life 2...bollocks! I had to wait till steam finishes updating, then I had to wait till hl2 updates, then I had to wait till steam does whatever it does to the game files....when I got into playing after a few hours the damn thing crashed!
But, I am thinking, that's a pc, it does that, the ps2 doesn't, I have gta san andreas on it, I play a bit when I am at my girl's room, then I leave it to pause (I have to make sure I pause it otherwise my guy gets all skinny), I have left it on for around 3 weeks now, it plays fine, no problems whatsoever, which is what a games console should do...
But, oh no, now we are going to have to upgrade the freaking firmware, or even send a brand new console back for repairs?!
Next thing they will tell is to leave it downloads upgrades from the freaking internet, why?! It's a games console! And one that costs SO FREAKING MUCH should work fine, not need a rocket scientist to actually play games!
Damn...I hope this gets fixed before it comes over the pond to the UK, I had a go at it at pc world, it looked pretty cool, it actually worked too.
Post by: bloodfist on November 24, 2005, 07:07:00 PM
Post by: lazyboyz on November 24, 2005, 07:10:00 PM
QUOTE(jROC99 @ Nov 22 2005, 10:21 PM)
Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
BE VERY CAUTIOUS WITH MS!!!!!
The XBOX has multiple class action suits against it with MS refusing
to stand by it's products. Many of the complaints had to do with the
harddrive and now we have a repeat performance by MS with
it's 360. I'm convinced that once the hype around this console is behind us
the MS people will once again ignore it's fans. They simply do NOT care
about you!!!!! I bought a lemon and the Better Business Bureau said that the
$25 credit towards the $125 bill is excellent and satisfactory of MS
and I should cut my losses and consider myself lucky.
In short, NOBODY will help you if you run into technical service
issues regarding the faulty Xbox's.
THINK!...before you invest $500 or more because it will cost you BIG
in the future.
Post by: LBThrizzy on November 24, 2005, 07:11:00 PM
Post by: l33tphreak on November 24, 2005, 07:51:00 PM
When i say stopped working I mean I was playing Halo2, i pressed it to fire, when i released my finger the ammo was still firing. The trigger was stuck in the down position and required fingernails to pry it up. I called they said mail that one back and they will send me a new one. As for halo2 itself, when in multiplayer i crashed the emulator. it froze, totally locked up, not even the controller's "push the logo button to shut down the console" worked.
I had to physically get up and turn the system off. they said once i get my new controller in the mail to try and reproduce the lock up. the tech (who was freshly trained and on his first day at work) was nice enough to answer classified questions as a one-tech-to-another kinda chat. he says when it locks up like that there is a certain sequence of buttons you can press on the controller and it will show debugging code the references the nature of the lock up. but of course he did say "dont tell anyone i'm not supposed to have told you that". either way we'll see what happens when i get that in the mail, i'm sending mine out first thing in the morning with my warranty information. any one else having problems downloading the maps for halo2? mine i started with the top one on the list (killtacular map pack i think), it got up to 23% and stopped. i marked the screen with masking tape thinking it was moving just a little but a solid 45 minutes later i'm still sitting there the line hasnt moved. tech support told me that they are checking into it and others have reported the problem so i guess we should be expecting an update via xbox live to fix the problem.
i cant seem to reproduce the problem in single player mode but i noticed the more i play the more jerky and choppy the game play gets, esp when i hit loading and checkpoints it just halts for like 5 seconds and makes me wait. with need for speed most wanted it seemed to work ok for a while but the more i play it (getting up to the blacklist #15 in my career mode) it seems to hang at certain points during the race, in driving in off the suggested path areas i noticed artifacts on the screen where the shadows weren't drawn in or arent being rendered proplerly
the tech support was most plesant even tho he asked me to hold several times because they didnt compltely train him on the software and some of the problems i described wernt listed on the menu. being of a help desk background yeah that shit happens. i made a crack about it being a busy first day and he says "yeah, they told us the phones would ring off the hook for 2 months and they wern't lying i havent had time to breathe all day". evidently they have a list of serial numbers that are considered "beta" or "recall test" that are suspected to be faulty. i was the lucky one that got one of those consoles but they told me they would replace accessories, any games the console's drive might scratch, or the console itself as many times as necessary to make it work right
- for that i'm happy because usually their support sucks ass but this time they mean business.
Post by: OcnewB on November 25, 2005, 01:11:00 AM
QUOTE(l33tphreak @ Nov 25 2005, 03:58 AM)
Well after about 10 minutes of use the left trigger stopped working on the wireless controller that came in the box with the system.
When i say stopped working I mean I was playing Halo2, i pressed it to fire, when i released my finger the ammo was still firing. The trigger was stuck in the down position and required fingernails to pry it up. I called they said mail that one back and they will send me a new one. As for halo2 itself, when in multiplayer i crashed the emulator. it froze, totally locked up, not even the controller's "push the logo button to shut down the console" worked.
I had to physically get up and turn the system off. they said once i get my new controller in the mail to try and reproduce the lock up. the tech (who was freshly trained and on his first day at work) was nice enough to answer classified questions as a one-tech-to-another kinda chat. he says when it locks up like that there is a certain sequence of buttons you can press on the controller and it will show debugging code the references the nature of the lock up. but of course he did say "dont tell anyone i'm not supposed to have told you that". either way we'll see what happens when i get that in the mail, i'm sending mine out first thing in the morning with my warranty information. any one else having problems downloading the maps for halo2? mine i started with the top one on the list (killtacular map pack i think), it got up to 23% and stopped. i marked the screen with masking tape thinking it was moving just a little but a solid 45 minutes later i'm still sitting there the line hasnt moved. tech support told me that they are checking into it and others have reported the problem so i guess we should be expecting an update via xbox live to fix the problem.
i cant seem to reproduce the problem in single player mode but i noticed the more i play the more jerky and choppy the game play gets, esp when i hit loading and checkpoints it just halts for like 5 seconds and makes me wait. with need for speed most wanted it seemed to work ok for a while but the more i play it (getting up to the blacklist #15 in my career mode) it seems to hang at certain points during the race, in driving in off the suggested path areas i noticed artifacts on the screen where the shadows weren't drawn in or arent being rendered proplerly
the tech support was most plesant even tho he asked me to hold several times because they didnt compltely train him on the software and some of the problems i described wernt listed on the menu. being of a help desk background yeah that shit happens. i made a crack about it being a busy first day and he says "yeah, they told us the phones would ring off the hook for 2 months and they wern't lying i havent had time to breathe all day". evidently they have a list of serial numbers that are considered "beta" or "recall test" that are suspected to be faulty. i was the lucky one that got one of those consoles but they told me they would replace accessories, any games the console's drive might scratch, or the console itself as many times as necessary to make it work right
- for that i'm happy because usually their support sucks ass but this time they mean business.That seems odd to me. Can anyone confirm the beta/serial list? And that they expected this lasting for over 2 months? And the debugging sequence thing?
Strange things!
Post by: ImmortalNinja on November 25, 2005, 02:33:00 AM
There are many posts saying they're not suprised this has happened as consoles always have something wrong in the first batch. And I think this is a sad state of affairs.
People should be suprised when things dont work as they're suppose to, defects should not be common place to the point where people are going "well lets see whats wrong this time"
All the latest gadgets seems to have some problem or another at launch, Ipods, psp, DS...
Strangly enough people dont seem to expect microwaves or fridges to ship with faults so why do they expect consoles to ship with faults as a fact of life?
I think its because when it comes down to it we are at the mercy of the likes of Sony and MS. Games are our drugs and they are our dealers. No matter how flawed it is we keep going back for more.
We want so desperately for the system to work and bring us joy that we allow them their flaws instead of beating down their doors to make sure they never do it again. Because lets be fair I know any riteous campaign of mine will always end when I get a working box because I'll be too busy playing games.
So this is the status quo, compaines will contiune to relase buggy consoles, because they can and we expect them too. But remeber, just because we expect them too doesnt mean they have the right to do so.
Post by: x-Smeghead-x on November 25, 2005, 03:35:00 AM
Ok i dunno if any1 else has mentioned this or not cos i got bored of reading by then end of page 8 =D
It seems to be that only the american batch of 360's are faulty....im not saying there wont be defective ones here in the UK but anyway......The 360 was made with the intent of it running on the 240V outputs we use here in the uk and other places in europe...and as u know america is 120V...so the power supply is effectivly a step down transformer so it will over heat like F**K cos of all it has to do.....but here in the UK it wont require to change the Voltage so wont have to work as hard...therefor not overheating and destroying the machines.....
Overall it looks like the Europe batch should be better
And i feel for yall that got a dodgie machine
Post by: drowninginjello on November 25, 2005, 05:10:00 AM
If you buy a first run item, expect issues and be prepared to deal with the hassles involved if such issues should arise.
And for those who have memory issues, here are some links to videos of M$-related launches:
http://video.google.com/videoplay?docid=6774591592070724791&q=bill+gates
http://video.google.com/videoplay?docid=-2334979662613561423&q=bill+gates
I know what everyone is thinking, "so what do these have to do with the 360?"
MS was behind them all.
I'll wait to get one when they hit 1.6 or so. My 1.6 xbox runs like a dream.
Post by: Ozy on November 25, 2005, 07:34:00 AM
If a product is faulty from the time of purchase and is discovered to be so within a reasonable time the customer is entitled to a refund or exchange for a new product of price equal to that of the purchase.
This means that if you buy a 360 and don't open it for 6 months then open it and find it is faulty you are entitled to a refund as long as you can prove it was faulty at the time of purchase, which gets harder with time, hence within a reasonable time.
Also don't go for that store credit crap, you are entitled by law to get your money back.
If your product breaks down within 12 months due to manufacturing defect then your retail store is obligated to replace the product or repair the product to the customer within a reasonable time or to pay for a repair for a reasonable cost.
If my product breaks I'm getting new one. I feel sorry for you americans, you get a 3 month warantee right? Here in the UK we would also have only 3 months if it wasn't for these 2 laws.
Post by: ANGEL2001ad on November 25, 2005, 08:25:00 AM
I and a friend of mine both got our XBOX 360's at early launch day at "GAMESTOP" here in New York. We were excited to get home and play soe we both spent most of that early morning playing Co-Op on pe3rfect dark after a while of playing my friend wanted to play another game in changing the game to another while booting the XBOX 360 it asked him to put in a XBOX 360 game in. Which is what we did, it kept doing this over and over till we decided to take it back to the store. We showed the manager and he noticed it he said that that games were probably scratch or had a bad burn at factory. This could not be because the games worked fine in my XBOX 360. So we took a new game in exchanged but had to pay extra cause he had no more "Perfect Dark" regulara and had the get the "Perfect Dark Collective" one. We got home tried in another game and it was working ok. UNTIL later on that night my friend told me it was doing it again he has done a system restore and has had to turn the XBOX 360 on and off quite a few times. Now he is feed up not sure who to call and who to complain to can some one help? As for my XBOX 360 I had gotten a RED light as well and my memory card word not recognize until I unplugged the system out the wall. Plus the DVD ROMs get so hot after I finish playing what is this? Hope MS gets there act together and the next time Bill gates pulls another Apple incident he should asked the modders how to makes it work flawless.
Post by: Ozy on November 25, 2005, 08:28:00 AM
QUOTE(ANGEL2001ad @ Nov 25 2005, 03:32 PM)
he should asked the modders how to makes it work flawless.
Damn right. I have improved my xbox through modding. Better faster HD. Better ATA cable so faster loading times from disc drive. Quieter fans and a better media player.
Much better than the stock console.
Post by: xkilla283 on November 25, 2005, 10:51:00 AM
Well guys I am not going to tell you about my 17 hours of waiting for the 360. Now that I have taken the unit home it started freezing. I didn't think too much of it the first time this occurred. After the 3rd or 4th freeze I started to get worried. Then the following day after being off for hours it kicked on with the E74 error. I shut the system off and then back on and it booted fine. I then played for a few hours trying at this point to get it to freeze or kick an error. Then after it not giving me any issues I turned the unit off and a bit later tried to turn it on again and BOOM no video. The ring of light went it circles and the controller did the same thing. I turned the unit back off and then on again and got it to work. I called MS support and they guy just laughed about the whole thing. Like ohh Im sorry you have a 420 dollar door stop. He gave me the same line everyone else has gotten from MS support. Well it is a hardware failure and you can either send it back to us or exchange it with your retailer. I told him it would be faster to go through the retailer. So I went to eat the turkey with the fam yesterday and came home to check the box and low and behold E74. Do the same thing I have done over and over, turn it off and back on and video. After that I left for a few hours and when I came home to check it again no video. Went through the same steps and it was back up and running.. Later that evening I was joking with a friend about it not posting and it did it again. Went through the same thing and got video. Then it happened again this morning. So I call MS again to inform them of the ongoing issue and they didn't have a clue all they said it you can send it in and we will take care of it. I told them no I will just keep running it and try to wait for my retailer to get more after xmas and see if the new one is any better, but I will be calling them every time this issue occurs. To end this log post the best thing we (Owners of defunked boxes) can do is blow up the 360 support line with our ongoing issue so they can get this resolved and to let them know this is not an "isolated incident"!
UPDATE: 10:44 am 11/25/05 lockup in pgr 3 going from post race to choosing event.
reboot posted fine.
Post by: nznight13 on November 25, 2005, 01:16:00 PM
Post by: Odiumx on November 25, 2005, 06:11:00 PM
Playing Need 4 Speed Most Wanted, Perfect Dark Zero and Halo 2. All Online and Offline.
Post by: gamer21086 on November 25, 2005, 06:22:00 PM
Guy told me yesterday "Make sure the Clock is set right, and erase the hard drive". Did that, still freezing.
Called back again today Twice, didn't wait more than 10 minutes both times. Very friendly guys. 1st guy was on the phone with for a half hour. played a full quarter of madden while i was on the phone w/ no freezes. He tells me to move my Xbox away from any other devices that may be giving out heat.... So i did that.
And I actually got a little further on CODII then I normally do, then it froze again!
Call MS back up.... And they determine it needs to be sent in for a repair (or replacment). Here's how this working.
He's Overnighting me a Shipping Box (Just for the Console and Hard Drive, Nothing Else), It's being sent overnight back to the Repair Center. He said it will be repaired within 24 hours, and if it goes into a 48 hour period they will send me a new one. He said I will have it back in 4-5 days. Once it's fixed or replaced it will be overnighted.
We'll see how this goes.
I'll report back with Repair Updates as they become available.
Post by: aprilkristen on November 25, 2005, 07:08:00 PM
If APPLE can hear me , please make all these people happy and satisfied with a game system that is worth their hard earned money. MS is just too incapable to do so.
Post by: Paradizzle on November 25, 2005, 07:09:00 PM
Post by: Master_D on November 25, 2005, 08:14:00 PM
I called xbox and Im getting a new xbox 360. I am very disappointed with MS and I wish I could sue the shit out of them.
Post by: gamer21086 on November 25, 2005, 09:11:00 PM
They are still sending me the box, though. I'm debating whether to still send it in. I'll see how it performs the rest of the weekend, and make the decision on Monday.
So far so good!
For the rest of you, try that if you haven't already.
Post by: baracus2k on November 25, 2005, 10:24:00 PM
Post by: vyper883 on November 26, 2005, 01:18:00 AM
QUOTE(GoldenGraham @ Nov 23 2005, 08:01 AM)
Hey people judgin by all these responses im not the only one in this boat. My xbox360 has a part loose inside, when i tilt it up i can hear someone really small rolling around on the inside. I mean its not affecting my game play but some times it rattles like hell depending on its vacinity to the fans, ill call xbox help tomorrow cuz im not paying 500 bucks for some thing that might have a broken part inside
I had the same experience with mine- There is an orientation sensor inside and that's likely the little rattle that you hear. Remember you can stand your 360 either vertically, or horizontally. You can tell if you position your 360 in either way when it is turned on. You'll notice that the ring of light quadrant will shift, as you do this. Just make sure that there is no disc in the DVD! With all the scratched disc issues going on, I'd hate to hear that one of your discs got pooched. Cheers.
Post by: sethfogie on November 26, 2005, 11:01:00 AM
My symptoms showed up first when I took the 360 over to a friends house. I packed it up, carried it over, unpacked it and set it up, and all of a sudden started to get the freezing screen error after about 1-3 minutes of game play (NFS).
I thought that perhaps the processor and heat sink needed a bit of attention, so I took the heat sink off and applied some thermal compound. Unfortunately, that did nothing...it didn't get worse or better...
So, at least consider yourself lucky to have a warranty...I doubt MS will allow me to trade mine in...
If you have similiar problem, and figure out a solution, pleeeasse post an answer to informit.com (search for xbox 360).
Thanks
Seth
Post by: binjinx on November 26, 2005, 01:29:00 PM
Post by: jROC99 on November 26, 2005, 03:50:00 PM
QUOTE
What is the manufacturing date of your broken xbox360's? its right above the serial number.... for me its oct 16 and it seems to be working perfectly fine
My defective xbox360 was made on 2005-09-18
jROC
This post has been edited by jROC99: Nov 26 2005, 11:52 PM
Post by: sethfogie on November 26, 2005, 03:27:00 PM
Ok...this is tentative...but I am more than hopeful as it hasn't frozen yet...
All I did was replace the game disk. The DVD disk spins all the time and so fast that it is bound to get scratched if you so much as bump the xbox while it is playing. So, first thing to try...replace disk...of course I try reapplying thermal compound to heat sinks...but that is just me
I think this is a pratical example of Achums Razor (sp?) theory in action...
Post by: dalezer on November 26, 2005, 04:09:00 PM
It did show me E74 once like the second time ever booting it. But never had that problem since.
Working pefectly for me.
This post has been edited by dalezer: Nov 27 2005, 12:10 AM
Post by: squirrel5153 on November 26, 2005, 03:54:00 PM
QUOTE(aprilkristen @ Nov 26 2005, 03:15 AM)
If APPLE can hear me , please make all these people happy and satisfied with a game system that is worth their hard earned money. MS is just too incapable to do so.
thats a joke, right
apple is childs play compared to Linux or MS
i hope MS fixes these bugs soon before too many people get pissed, i knew this would happen to the launch 360's so im waiting a while in the mean time i still got my xbox which seems to be doing better than the 360's
Post by: GenocideKommando on November 26, 2005, 04:39:00 PM
QUOTE(jROC99 @ Nov 26 2005, 04:21 PM)
My defective xbox360 was made on 2005-09-18
jROC
Not too long after, my defective one was made on 2005-09-24
Post by: bTone on November 26, 2005, 07:25:00 PM
QUOTE(GenocideKommando @ Nov 26 2005, 05:10 PM)
Not too long after, my defective one was made on 2005-09-24
Same here... My defective on: 2005-09-25
Post by: wonkawonka on November 26, 2005, 11:17:00 PM
QUOTE(bTone @ Nov 26 2005, 05:56 PM)
Same here... My defective on: 2005-09-25
Mine was built on 2005-10-26 and PDZ freezes at most after 30mn of game play. I also got PGR to freeze, and NBA 2K6. I haven't managed to play more than 3 hours without the machine freezing.
I play at 1080i, machine is vertical, and power supply was in every possible position (including hanging vertically) to no avail.
I also tried 720p for PDZ to see if it helps... It froze after 5 minutes.
This POS is going back to MS on monday. Very pissed.
Post by: globe_guyx on November 27, 2005, 12:28:00 AM
Post by: Tails1 on November 27, 2005, 11:14:00 AM
SQL error: Duplicate entry 'systemvars' for key 1
SQL error code:
Date: Sunday 27th of November 2005 12:11:17 PM
Post by: boxedN on November 27, 2005, 01:56:00 PM
That said, BEWHARE OF THE MS QUICK FIX. The cheapest and cleanest way to fix overheating issues is to address them in an OS patch or BIOS revision. Now ask yourselves, how do you address heating issues in a software revision? By adjusting clock speeds! Don't be surprised if GPU heat issues are fixed by reducing the clock speed of the GPU and onboard memory. The same goes for the core system processors. Heat is easily reduced by reducing the baseline clock speeds for each of these components. Slower clocks mean lower frequencies, which means less power draw; and ultimately less heat dissipated.
I would be curious if someone could benchmark the Xbox 360 pre and post patch or revision to see if the clock speeds and performance hold. Assuming a patch or revision will be released.
Just my 2 cents.
This post has been edited by boxedN: Nov 27 2005, 09:58 PM
Post by: flummox on November 27, 2005, 01:30:00 PM
MS is turning into Dell.
Post by: JaredC01 on November 27, 2005, 01:43:00 PM
QUOTE(squirrel5153 @ Nov 26 2005, 05:01 PM)
thats a joke, right
apple is childs play compared to Linux or MS
i hope MS fixes these bugs soon before too many people get pissed, i knew this would happen to the launch 360's so im waiting a while in the mean time i still got my xbox which seems to be doing better than the 360's
Apple is child's play? Compared to MS??? Dude, you need to get your facts straight before you post any more ignorant comments. Oh, and the Apple OS and Linux use the same kernel. I'm sure you knew that already though, right?
Here's a quick question for you buddy... What do professional artists, sound editors, video editors, graphic designers, etc use? Oh, yeah, they use Apple computers... I guess they're all children if Apple is childs play... That, or maybe they know something about Apple's that you don't?
Post by: nadirsama on November 27, 2005, 03:26:00 PM
QUOTE(JaredC01 @ Nov 27 2005, 10:50 PM)
Apple is child's play? Compared to MS??? Dude, you need to get your facts straight before you post any more ignorant comments. Oh, and the Apple OS and Linux use the same kernel. I'm sure you knew that already though, right?
Here's a quick question for you buddy... What do professional artists, sound editors, video editors, graphic designers, etc use? Oh, yeah, they use Apple computers... I guess they're all children if Apple is childs play... That, or maybe they know something about Apple's that you don't?
hope you dont mind if I answer.
such asshat. osx isn't linux dickwad, its commercial unix.
I like your holier than thou attitude, all you mac fanboys are the same.
You can install linux on PPC sure, but apple sure as hell don't download kernel.org's latest snapshot for distribution. They do use some opensource software like X but thats hardly the kernel now is it.
'I'm sure you knew that already though, right?'
Also professionals use whatever works, I'd imagine most use windows actually. Seeing as it's the no. 1 OS in popularity.
as for the xbox360 , I'm just waiting for a crack/mod to the DRM on ps3 so I can gentoo up that baby XD.
cell processor here we come.
Post by: getmad on November 27, 2005, 03:26:00 PM
QUOTE(jROC99 @ Nov 22 2005, 07:21 PM)
Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
i got a red flashing lights in sector 1.3.4. and it wont start anymore....ms says it will ship me a box to give it back and that i willhave a new one??????? anyones else???
Post by: SickJoda on November 27, 2005, 03:49:00 PM
QUOTE(JaredC01 @ Nov 27 2005, 02:50 PM)
Apple is child's play? Compared to MS??? Dude, you need to get your facts straight before you post any more ignorant comments. Oh, and the Apple OS and Linux use the same kernel. I'm sure you knew that already though, right?
Here's a quick question for you buddy... What do professional artists, sound editors, video editors, graphic designers, etc use? Oh, yeah, they use Apple computers... I guess they're all children if Apple is childs play... That, or maybe they know something about Apple's that you don't?
hahahahah , omg PWNED! haha. yeah.
_______________________________________
ANYWAYS! i used all my money on getting a PSP with like 4 games, it is pretty sweet, i knoew this was gunna happen, so i canceled my pre-order, and now i will be able to get a cheeper/better working/more games(Halo3 (IMG:style_emoticons/default/tongue.gif) )/ModCHIPPED/Overall better Xbox360!
I think it was a good desition.
RIP,
Happy'ness About The Launch On Xbox306 (IMG:style_emoticons/default/sad.gif)
(IMG:style_emoticons/default/pop.gif)
This post has been edited by SickJoda: Nov 27 2005, 11:51 PM
Post by: JaredC01 on November 27, 2005, 05:38:00 PM
QUOTE(nadirsama @ Nov 27 2005, 03:57 PM)
hope you dont mind if I answer.
such asshat. osx isn't linux dickwad, its commercial unix.
I like your holier than thou attitude, all you mac fanboys are the same.
You can install linux on PPC sure, but apple sure as hell don't download kernel.org's latest snapshot for distribution. They do use some opensource software like X but thats hardly the kernel now is it.
'I'm sure you knew that already though, right?'
Also professionals use whatever works, I'd imagine most use windows actually. Seeing as it's the no. 1 OS in popularity.
as for the xbox360 , I'm just waiting for a crack/mod to the DRM on ps3 so I can gentoo up that baby XD.
cell processor here we come.
If you read my post, you would know I said the same kernel. Yes, both Apple OS and Linux are Unix based kernels. I never once stated that Apple OS is Linux, now did I? I'm not a Mac fanboy. I just hate how people bash Apple when they don't know anything about them. Professionals use what works, yes. I'm sure both Windows and Apple OS (Currently OSX) can run all of the latest and greatest professional software, as they are both computers, but the Apple computer is the choice of most professionals because of the stability Apple is known for. As I'm sure you know, Apple computers use all Apple selected parts. That accounts for the reason they're expensive, but it also accounts for the reason they work near perfectly. All of the hardware is designed to work together, so you don't have driver issues like you do with Windows. Being a recording engineer myself, I know this quite well. Also, since it's based on the Unix system, it's MUCH more stable than Windows.
I have both, and use both on a regular basis. My Apple hasn't had a single problem with it. My Windows PC, I've had to format and reinstall Windows twice so far due to crashes and lock-ups. Not like you'd know, but it's a very large pain in the ass being in the middle of a recording session and having your computer lock up, and then not boot again. It's happened to me twice on my Windows PC. It hasn't happened yet on my Apple. I've had them both for the same amount of time. Needless to say, I only use my Apple for recording now.
You can reply with all of your 'asshat' and 'dickwad' remarks, but they only show your intelligence, and make people lose any respect that had for you to begin with.
Cheers.
This post has been edited by JaredC01: Nov 28 2005, 01:39 AM
Post by: krumbman on November 27, 2005, 07:47:00 PM
Later when i had the urge to play again, we booted it back up and the game loaded as usual, seemingly to be OK. After playing a few races, a Hi Res Rendered movie began to play about 3 seconds into the movie the whole system froze!!!
Thinking this was a one time error, i restarted the syetem and tried to load the same race again. and what do you know, the game froze again in the same place in the race intro movie.
So i called M$ and the rep said to make sure it had plenty of "breathing" room for all of its fans. He said the problem could be over heating. and if after i had tried to cool the now "breatheable" system and it froze again to first format the hard drive, then try to play. If that also failed, then i was to fully remove the hard drive and try to play with is detached.
So is did all three and again and again the system froze.
I called back and much to my surprise they were very willing to send me an overnight box for mw to send back along with my system to them for repairs/replacment.
Seems like they rushed this system way to fast into the market.
Post by: tku01 on November 28, 2005, 12:40:00 AM
/Teaser Sweden
Post by: sneaky_mofo on November 28, 2005, 08:13:00 AM
QUOTE(tku01 @ Nov 28 2005, 08:47 AM)
You know. Here in Sweden the papers describes it like this: It's the power supply wich get overheated. Just pull it out of your dark corner and give it a try.
/Teaser Sweden
This is great news... haha MS sucks in the console market. Its funny, the 2 smart companies are waiting until 2006 to release there systems. Why dont u guys stop causing trouble for urselves and wait until the real gaming revolution... u kno the one with true backward compatability.... 5 genaration of nintendo glory
Post by: JeffPinkston on November 28, 2005, 08:08:00 AM
And to those who are also sending units in for repair:
Are we supposed to include the HDD when we send the unit in?
Post by: Der_tolle_Emil on November 28, 2005, 08:52:00 AM
In fact all of these problems make me want a XBOX even more because I just cannot believe all the problems mentioned here and even if my unit has issues I would just love to try and fix them. Of course that is nothing what the average gamer wants to do.
But the main reason I post here is because of all the posts that state one should never by hardware of the first revision. I have to object here - I am a huge Nintendo fan and bought nearly every console right on release day. I got my SNES a couple of weeks after release which was still from the first shipment, I bought my N64 a few days after release and my GameCube and Nintendo DS were all bought on their very first day on the market. And guess what, I never had problems with any of these consoles. They all work perfect up to this day. Of course, I live in central Europe and thus get to buy consoles way after Japanese or Americans but thinking back I never really heard of serious problems with any of the Nintendo hardware. What I still find amazing is that Nintendo replaces a Nintendo DS even if a single pixel goes dead - something that clearly shows how confident Nintendo is in its products and they have every right to be, there is a clear difference between production quality with Nintendo products and other consoles.
Well after all I think this is a really useful threat because it gives me a good reason to wait getting an XBOX, after all, it is expensive. Maybe they already sell newer versions after the first price cut.
I have question though. I saw a XBOX in a local store (actually two) where you could actually play COD2 and they ran all day without any problems (I asked one of the employees). They were placed in an enclosed shell type thing which actually does not leave much room around the console. I also noticed that anti-aliasing was clearly deactivated. I thought it is turned on by default? I read that some early demo units actually had it turned off so could it be that the units in the stores are not really retail units? If so it would be interesting how they are cooping with heat because as I said there was not much room next to the console.
Post by: jROC99 on November 28, 2005, 09:46:00 AM
QUOTE
I have question though. I saw a XBOX in a local store (actually two) where you could actually play COD2 and they ran all day without any problems (I asked one of the employees). They were placed in an enclosed shell type thing which actually does not leave much room around the console. I also noticed that anti-aliasing was clearly deactivated. I thought it is turned on by default? I read that some early demo units actually had it turned off so could it be that the units in the stores are not really retail units? If so it would be interesting how they are cooping with heat because as I said there was not much room next to the console.
I agree. Also every single X360 console on display at futureshop/bestbuy is also inside a bubble dome thingy.
And I can assure you there is less ventilation in there than most peoples entertainment centers.
If the main issue is heat why aren't these game consoles at futureshop and bestbuy overheating?????
jROC
This post has been edited by jROC99: Nov 28 2005, 05:55 PM
Post by: Irish GrumPy on November 28, 2005, 10:35:00 AM
This post has been edited by Irish GrumPy: Nov 28 2005, 06:36 PM
Post by: Ozy on November 28, 2005, 01:37:00 PM
QUOTE(boxedN @ Nov 27 2005, 08:27 PM)
Being an avid member of the benchmarking and overclocking PC community, I would agree that visual artifacting is a clear sign that the GPU is being pushed beyond its capabilities or is not being sufficiently cooled. When you consider all of the heat dissipating components in that cramped space, there is more than ample room for failures due to overheating if there is no clear and logically planned ventilation system.
That said, BEWHARE OF THE MS QUICK FIX. The cheapest and cleanest way to fix overheating issues is to address them in an OS patch or BIOS revision. Now ask yourselves, how do you address heating issues in a software revision? By adjusting clock speeds! Don't be surprised if GPU heat issues are fixed by reducing the clock speed of the GPU and onboard memory. The same goes for the core system processors. Heat is easily reduced by reducing the baseline clock speeds for each of these components. Slower clocks mean lower frequencies, which means less power draw; and ultimately less heat dissipated.
I would be curious if someone could benchmark the Xbox 360 pre and post patch or revision to see if the clock speeds and performance hold. Assuming a patch or revision will be released.
Just my 2 cents.
Not allowed to do that. There is a law about changing tech specs of the product when it is the same product model, i.e xbox 360.
If you noticed, the xbox didn't change clock speeds. Mobo versions, dimentions, yes. Clock speeds, ram size, no.
Post by: Der_tolle_Emil on November 28, 2005, 02:39:00 PM
QUOTE(Ozy @ Nov 28 2005, 09:08 PM)
Not allowed to do that. There is a law about changing tech specs of the product when it is the same product model, i.e xbox 360.
If you noticed, the xbox didn't change clock speeds. Mobo versions, dimentions, yes. Clock speeds, ram size, no.
Besides that I think a lot of developers would hate to see a thing like that. With such fast hardware you have to lower the clock rates quite a bit to get it to run cooler and such an amount would be noticeable with games developed for the higher speeds (games getting choppy, maybe even timing problems). Changing the design is way easier than lowering clock speeds and still assure that old games will run the same way as they did before.
Edit: Actually I think it is "legal" to change specifications without further notice. It states that in a lot of manuals I have for various products but maybe this depends on where you actually buy a product (country wise)
This post has been edited by Der_tolle_Emil: Nov 28 2005, 11:21 PM
Post by: GenocideKommando on November 28, 2005, 02:09:00 PM
Haha, anyway... good luck with all of yours and I'll post an update when I get it back
Post by: jROC99 on November 28, 2005, 03:41:00 PM
jROC
This post has been edited by jROC99: Nov 28 2005, 11:42 PM
Post by: GenocideKommando on November 28, 2005, 04:38:00 PM
QUOTE(jROC99 @ Nov 28 2005, 04:12 PM)
Won't DHL do pickups?? I should be getting my new Xbox 360 from MS here soon too.
jROC
Yeah uh, I should of done more searching into it. lol All I knew is that there was an office a few towns over and didn't bother to check their site, so I checked it out and am having them come out tomorrow at 10am. I was told by MS that I would get it back in 24 hours or something like that... but not sure, I forgot. Hopefully that is what they said though... Oh well, it's off of my hands as far as I'm concern.
Plus, does anyone know if they will do anything about my damaged discs? Mine has some serious rings around it from the X360. I might have to call them up once again. (IMG:style_emoticons/default/sleeping.gif)
Post by: violent_bong on November 28, 2005, 04:59:00 PM
*note* it always lags on the opening scene of that level.
My xbox is in 1080i with optical audio output, and my xbox is in the vertical position, it has alot of ventilation, and nothing was even warm when it froze in PDZ, but I am going to try suspending my PSU anyways to see if it fixes the problem.. My manufacture date is October 17th, 2005 and I bought it at Superstore in Nanaimo BC..don't know if that makes a difference or not?
Post by: gamer21086 on November 28, 2005, 06:33:00 PM
So that means I should have it back Thursday/Friday if there 24/48 hour policy is correct.
Post by: flummox on November 29, 2005, 04:50:00 PM
Now the error codes and disc reads are the least of your problems. The system will not even turn on. So you call 800-4MY-XBOX where the agent tells you their system is not working, try calling back later.
As of a week after release day News.com is reporting 1 in 4 Xbox360 systems have failed. Let me repeat that, one in four in one week. When MS said they would make gaming history it was not a lie. So what is MS saying now?
They are telling us to be patient. Those of us who camped out in front of retail stores for 19 hours and the people who spent $2,000 for one on Ebay. Hardcore gamer enthusiasts. They want us to be patient yet they state on their website, www.xbox.com, You dont want to miss a single moment. (bottom right corner)
MS's spokeswoman, Molly O'Donnell, said this is to be expected for such a complex machine. You do not have to be a rocket scientist to know what any developer knows, what any fortune 500 company knows, what any manufacture knows, what any construction company knows, what any athlete knows, what any world leader knows:
Stability always comes before power and speed. Otherwise you end up with a powerful and fast door stop.
Bottom Line: MS thought they could win the race against Sony by installing a jet engine on a race car and they blew it up 10 feet off the line.
Post by: tuxedodave on November 29, 2005, 09:43:00 PM
i bought an xbox 360 on launch day. after playing it for a couple of hours, it had froze on me once........and that was the last time it ever froze on me since. friend of mine had won an
xbox360 from mountain dew and got his on NOV. 19th, we were in a rush to plug up and start it up....we turned
it on before plugging in the RCA wires and had the red lights instead of green. we had to turn it off and then
plug it in bcuz it wouldn't come on if we had plugged it in while it was on.......i dunno dis xbox thing is crazy
Post by: tuxedodave on November 29, 2005, 10:34:00 PM
QUOTE(dynamo7 @ Nov 23 2005, 02:05 AM)
Bought mine today, hooked it up went to play, and it didn't even power on. It just flashes red in three quadrants. And the power "brick" satus light blinks quickly to green the red then back to amber when I try to power it on. I cant even get through to m$ tech support, they kick me off after a min or so beacuse of too high caller volume. Can someone say "Recall"? O and ppl eho think theres something floating around inside my gues is it a tilt sensor. turn on ure box and tilt it between vertical and horizontal. the quadrats react to always have the correct orientation.
UMMMM MAKE SURE YOU DON'T TILT YOUR XBOX360 WHILE A DISC IS RUNNING......CAN CUASE SERIOUS DAMAGE TO DISC........SWIRL MARKS, RINGS, ETC....ALREADY HAPPENED TO SOMEONE I KNOW. THEY HAD TO B/S TO THE GUY AT EBGAMES SAYING THEY SOLD HIM A DEFECTIVE GAME.....
Post by: chasb on November 29, 2005, 11:49:00 PM
When I called, I was asked about two simple questions and told that that I would need to send my 360 in for repair. No troublshooting or anything. This appeared to me that I either had a poor customer service rep or that MS knows what the problem is. So I asked for the supervisor.
I asked isn't there something I could do to debug it and he said "no, that it needed repair." For him to say that, I knew that he had to know what the problem was, so I pressed him some on it. He said that it was "something to do with the DVD ROM or something on like that." Given the 30 minute when cool and 5 minute when warm timing, I asked how he knew it wasn't heat and he said there were enough of them to know. It is apparently a pattern.
Anyway, I am due a box via overnight and he quoted 8 business day turnaround once I send it. I'll let you know.
Charles
This post has been edited by chasb: Nov 30 2005, 07:52 AM
Post by: Cpt Boomstick on November 30, 2005, 04:14:00 AM
I've had the console for about a week now. The first day I had it it locked up on PDZ. No worries, just turned it back on and away I went. No problems until yesterday when I was playing PGR3. I was test driving a Ferrari and listening to my custom soundtracks when all of a sudden the framerate came to a grinding hault. I managed to pause the game and was hoping to jump back to the dashboard to reboot the game, but as soon as the little profile blade came up it finally just locked up. Almost didn't want to start back up but I gave it a second and tried it again. When it booted I noticed a brief little horizontal artifact black/white screen appear just before the boot up 360 screen. Since then it played fine until today when it just randomly froze during Madden. Just rebooted and continues to play fine.
I have been playing this thing like 8-10 hours a day and so far haven't experienced anything vastly different from any other console (errors happen). As long as I am able to start the console back up and play all night without anymore freezing I am cool (although the artifact screen is troubling to me).
Helpful Hints: Despite what some people may think, placing the console vertically does not hurt the DVD Drive. It also allows for twice the ventilation and has solved my 360 heat problems. Also, DO NOT move the console while playing a disc. I learned the hard way when I moved my 360 from its vertical to its horizontal position and it rendered my COD2 disc unplayable, I had to go get it resurfaced.
Post by: Cpt Boomstick on November 30, 2005, 05:04:00 AM
If history is any indicator, look for good customer service with fast unit replacement (although christmas time might slow things down). The upside is that once you get a working console it works brilliantly!
Also, I don't think 360's are having a HUGE problem with defects. Of course when you log on and read postings dealing specifically with defective units you might begin thinking so. Whew! can't wait to see what goes on with the PS3 launch, that's a disaster waiting to happen. PS2 v1 was one of the buggiest consoles made. Of course it will probably release sometime next year and another six months after that in the U.S.
Post by: jROC99 on November 30, 2005, 08:08:00 AM
Today is Wednesday... WHERE IS MY NEW XBOX ???
jROC
Post by: Jag_117 on November 30, 2005, 10:10:00 AM
This post has been edited by Jag_117: Nov 30 2005, 06:19 PM
Post by: somebodyshootme on November 30, 2005, 10:00:00 AM
Post by: JeffPinkston on November 30, 2005, 11:50:00 AM
QUOTE(Jag_117 @ Nov 30 2005, 05:41 PM)
Most of the trouble I think is with the core system.
Considering the systems are exactly the same, you must think that the color of packaging is driving the problem?
Never thought of that.
Post by: GenocideKommando on November 30, 2005, 04:31:00 PM
Post by: kreator on November 30, 2005, 08:24:00 PM
Thanks for the info about the turn around, they told me 5 day's then 3, then 8, so all I know is I'm going to start calling at 5 if I don't have it back. The way tehy want you to ship these things back is ignorent a plastic bag and a box?
If I do get it back within a few days and it works, I'll be happy and stop bitching, but after all the hype and understanding that there will be some problems at launch it's hard to be understanding with this many people having problems. I think they should have taken a CC# and shipped a new unit immdiatly then give you a week to send your unit in, with the box being registered they know I have one in hand, but with the systems going for 1k + on ebay someone would take advantage of that too.
Post by: Butcher06 on December 01, 2005, 09:25:00 PM
Post by: GenocideKommando on December 01, 2005, 10:13:00 PM
Post by: kreator on December 01, 2005, 10:34:00 PM
Post by: scheffbd on December 02, 2005, 03:21:00 AM
Game plays fine for several days, then with no sign of trouble the game stops and it says something to the effect of "disc unreadable, may be wrong region for console." After restarting and getting the same error, I take out the disc and there's a thin but very noticeble ring around the disc about half an inch from the outer edge.
I've e-mailed Xbox 360 support and am awaiting a response.
Post by: darkplayer on December 02, 2005, 08:14:00 AM
QUOTE(the_eternal_dark @ Nov 22 2005, 12:49 PM)
And these are some of the reasons I wait, among other things (inflated prices and over hype). Sounds like MS is having a lot of these errors and bugs (typical Micosoft problems). I'll stick with the original Xbox with xbmc for a while. I think I will wait until they release a 1.1 and when the price actually is $399, not the $600 or $700 most payed out for first launch problems.
Amen brother
Post by: Karlito525 on December 02, 2005, 10:53:00 AM
Post by: JeffPinkston on December 02, 2005, 11:09:00 AM
QUOTE(Karlito525 @ Dec 2 2005, 07:00 PM)
just gave me the 1,3,and4 flashing red quadrants
This indicates Hardware Failure. I would call MS and get a repair order started and send it in. It should only be out of your hands for 8 business days at most. Better to get it fixed now so you warranty doesn't expire. That brings up a new question:
How does getting it repaired effect the warranty? (ie If I get a new box not a repair job from MS, shoudn't that begin a new warranty period? Does a factory repair begin a new warranty period?) I wouldn't usually be worried, but given the cirsumstances . . .
Post by: EdwardNigma on December 02, 2005, 07:31:00 PM
Post by: aprilkristen on December 02, 2005, 11:30:00 PM
QUOTE(squirrel5153 @ Nov 26 2005, 06:01 PM)
thats a joke, right
apple is childs play compared to Linux or MS
i hope MS fixes these bugs soon before too many people get pissed, i knew this would happen to the launch 360's so im waiting a while in the mean time i still got my xbox which seems to be doing better than the 360's
Dude...you are so lost...listen to the engineers and professionals who support Apple computers and only deal with Apple...MS is for the BIRDS. You have no idea what you're talking about. I trust Steve Jobs over Bill Gates any day. Bill Gates has released half working stuff for years and made all his money ripping everyone off with his BS. Steve Jobs is all about quality, not quantity. All these years Bill Gates has been selling MS as his, when all along he stole an idea that was originally Steve Jobs...yes, Gates made his Billions off of someone else's idea and hardwork...what a TOOL he is. What goes around comes around...check out NASDAQ....MS stock is going down the TOILET....Apple keeps going up and up and up. Less than a year ago Apple shares reached $80 a share, split to $40 a share. Their shares are already worth $72 again.
And by the way...since I bought an Apple computer I have never dealt with any problems...especially with any BUGS
MS
Post by: OUTLAWuk on December 03, 2005, 05:25:00 AM
I got my 360 yesterday in the uk, and i was playing for about 6 hours with no probs, I swiched it off to get something to eat, when I finished and swiched it back on, all i got was sectors 1,3,4 flashing red. "oh fuck"
i switched it on and off about 3 or 4 times and booted up perfectly, duno why,
it only seems to do it if I switch it off when loading a game or somthing, or just press the power button on the console, has nerver done it when using the power off fuction on the controler,
but when it does happen all i do is turn it on and off a few times and it works, "strange"
also i never had any probs while it on and working,
does anyone now why? and do you think I should contact M/S, or will they give me a load of bull!
normaly i would just take it back to the shop i bought it from but theres a shortage in the uk aswell,,,
Post by: magnusble on December 03, 2005, 01:45:00 PM
The only thing there is to say about 360 is that the menu's are a bit slow and doesn't act always exactly when i press the dpad...
Post by: nznight13 on December 03, 2005, 02:46:00 PM
Post by: JeffPinkston on December 03, 2005, 06:30:00 PM
QUOTE(magnusble @ Dec 3 2005, 09:52 PM)
doesn't act always exactly when i press the dpad...
I have read of multiple people having issues with either pressing left or right on the d-pad. Something about the ring not having enough room to move. check some of the other threads is that sounds similar.
Post by: viperx26 on December 03, 2005, 11:59:00 PM
VIPER
Post by: jROC99 on December 04, 2005, 09:38:00 AM
At least I never had to wait in the phone tho.. i got through Immediately.
They are shipping one overnight DHL.
I'll keep you posted.
jROC
Post by: Karlito525 on December 04, 2005, 10:54:00 AM
QUOTE(OUTLAWuk @ Dec 3 2005, 01:32 PM)
What shal I do?
I got my 360 yesterday in the uk, and i was playing for about 6 hours with no probs, I swiched it off to get something to eat, when I finished and swiched it back on, all i got was sectors 1,3,4 flashing red. "oh fuck"
i switched it on and off about 3 or 4 times and booted up perfectly, duno why,
it only seems to do it if I switch it off when loading a game or somthing, or just press the power button on the console, has nerver done it when using the power off fuction on the controler,
but when it does happen all i do is turn it on and off a few times and it works, "strange"
also i never had any probs while it on and working,
does anyone now why? and do you think I should contact M/S, or will they give me a load of bull!
normaly i would just take it back to the shop i bought it from but theres a shortage in the uk aswell,,,
Post by: Karlito525 on December 04, 2005, 11:59:00 AM
Post by: Lord-Icon on December 04, 2005, 04:45:00 PM
My advice (and sorry if it has been posted here) run the console on a hard surface ie a desk or a shelf , and NEVER on a carpet , alos have it Horizontal . That way you will get the most air flow through the system .
And as always NEVER change the position of the console with a disk in place .
Cheers
Icon
Post by: ophious on December 04, 2005, 10:20:00 PM
Post by: blob100 on December 05, 2005, 02:23:00 AM
I bought both my kids Xbox 360...
BOTH machines have problems. One is constantly crashing, and the other not as often. It has caused huge disappointment here, and of course you cant exactly take it back for a replacement arghhhhhhhh...
THe games they crash on are Call of Duty, The condemned, and king kong. SO far no probs with Gun, although the graphics are rubbish I am told...hey ho...
Post by: blackout78 on December 05, 2005, 09:21:00 AM
Post by: julesthejackal on December 05, 2005, 12:22:00 PM
Another bug on the XBOX360 is when you play Halo on it, and it says that there is a update available via xbox-live.....DO NOT INSTALL THIS UPDATE! This will cause Halo to play only in the 4:3 format and not 16:9 format. The only way to get Halo back to the 16:9 format is to reformat the HardDrive via the system settings menu.
I hope M$ can fix these bugs or refund/exchange my system if these bugs are hardware related and not software. I just hope that Sony does not do the same kind of abortion launch that MS did when the PlayStation 3 is launched in 2006.
BTW did anyone else see the awesome trailer for KILLZONE for the PS3........Wicked Sick!!!!
Jules
My XBOX 360 keeps freezing on me when ever I play Halo 1 on it. The level it keeps freezing on is "Assault on the control room". I thought at first that the Halo disc might be faulty but it plays fine on my regular xbox. It must be a bug in the xbox emulation program. I have played "Call of Duty" on it for hours and the game did not freeze up. Usually freeze ups are caused by the chip set on the motherboard overheating.
Another bug on the XBOX360 is when you play Halo on it, and it says that there is a update available via xbox-live.....DO NOT INSTALL THIS UPDATE! This will cause Halo to play only in the 4:3 format and not 16:9 format. The only way to get Halo back to the 16:9 format is to reformat the HardDrive via the system settings menu.
I hope M$ can fix these bugs or refund/exchange my system if these bugs are hardware related and not software. I just hope that Sony does not do the same kind of abortion launch that MS did when the PlayStation 3 is launched in 2006.
BTW did anyone else see the awesome trailer for KILLZONE for the PS3........Wicked Sick!!!!
Jules
Post by: XBOXIZGOOD on December 06, 2005, 02:05:00 AM
Also of note, is that I have found out that there are TWO versions of the power brick out there. One is a light gray, and one is a dark gray or black PSU. Over at TXB.com, it seems that most of the consoles that are having problems are the ones with the darker PSUs. I created a thread about the 05/06 date code that was used for the original XBOX, and found that more units that had serial numbers that ended in 05 seemed to be more defective. The 05 systems seemed have included the dark PSU as well.
I got my system at Wal-Mart on the 22nd, and it has been FLAWLESS so far. I've logged maybe 30-40 hours on it, most of that is 4-6 hours at a time. My unit is sitting horizontally, even though this blog http://www-x-box-360.blogspot.com/2005/07/designing-look-of-xbox-360.html says to have it vertical for best ariflow, but vertical WILL kill your DVD drive sooner.
Also of note, is that I have found out that there are TWO versions of the power brick out there. One is a light gray, and one is a dark gray or black PSU. Over at TXB.com, it seems that most of the consoles that are having problems are the ones with the darker PSUs. I created a thread about the 05/06 date code that was used for the original XBOX, and found that more units that had serial numbers that ended in 05 seemed to be more defective. The 05 systems seemed have included the dark PSU as well.
Post by: nadirsama on December 06, 2005, 04:03:00 AM
QUOTE(JaredC01 @ Nov 28 2005, 02:09 AM)
If you read my post, you would know I said the same kernel. Yes, both Apple OS and Linux are Unix based kernels. I never once stated that Apple OS is Linux, now did I?
You said
QUOTE
Oh, and the Apple OS and Linux use the same kernel. I'm sure you knew that already though, right?
However that's wrong, WRONG XD
They dont use the same kernel, linux != unix. GNU Not Unix etc etc.
That's my point.
QUOTE
I'm not a Mac fanboy. I just hate how people bash Apple when they don't know anything about them. Professionals use what works, yes. I'm sure both Windows and Apple OS (Currently OSX) can run all of the latest and greatest professional software, as they are both computers, but the Apple computer is the choice of most professionals because of the stability Apple is known for. As I'm sure you know, Apple computers use all Apple selected parts. That accounts for the reason they're expensive, but it also accounts for the reason they work near perfectly. All of the hardware is designed to work together, so you don't have driver issues like you do with Windows. Being a recording engineer myself, I know this quite well. Also, since it's based on the Unix system, it's MUCH more stable than Windows.
Thats because they provide the hardware too, yeah sure its easy to make an OS run a specific set of hardware, just like sun do. But it also means its more difficult for other companies to develop hardware for them. They are worse than MS in that respect, they have more controll over their users. Just wait till mac release x86 versions, and we'll see how well they run on custom pc's
. OS's like BSD and linux, work on all sorts of hardware configurations, and can be configured to be stable as hell. Open Source Openating systems have something going for them, anything else is unproductive imo.Also it's funny cause PS 3 's cell processor is PPC based, and likely to be the last widely avilable PPC processor. Shouldn't you be waiting for that
QUOTE
You can reply with all of your 'asshat' and 'dickwad' remarks, but they only show your intelligence, and make people lose any respect that had for you to begin with.
Cheers.
tbh, I wouldnt expect any respect from anyone, considering I only signed up to flame you out of boredom.
Post by: fossumar on December 06, 2005, 12:40:00 PM
For those of you with the problem, I'm trying to collect stories over there, just in case the MS decides to do something about it, or if the Chicago lawsuit goes through.
Seriously, you shouldn't have to dangle your new game system from the window to keep it running.
Post by: d13w93 on December 06, 2005, 01:00:00 PM
I noticed on the second level of PDZ that there were some small random lines appearing across the screen which slowly got worse as play went on. For some reason it does this on PDZ and tiger woods worst but is okay with PGR3.
Anyway I rang MS customer service on Friday evening and couldn't get through till Sunday morning! They sent a box round to pick the console up today which gave instructions on how to seal it up along with a number that you have to phone yourself to arrange for them to pick it back up and take to MS.
They said that once they get the console they'll send a new one out in the same box. They claimed the turnaround would be 72hrs but there's no chance of that happening. My first week of 360 ownership and I've used it twice!
Post by: magnet360 on December 06, 2005, 08:07:00 PM
The only thing is now my system is working kinda sorta. The only game that doesn't load is a demo of NFSMW. I swear this is why my 360 is crashing. I left it on all night to finish downloading the demo off of LIVE. So when I woke up in the morning it would be done ( I thought the 360 had an auto off after 6 hours) it never turned off, it was pretty warm, and the machine was on but there was no picture on the tv. So what would you guys do send the syetm back and be with out it for a week? or just hope it lasts for a bit?
Oh yea and to everyone who is glad they waited, thats B.S! If you guys only knew what you were missing
you would not be saying that. I fell sorry for everyone of you who doesn't have one.
(aside from the problems I still love this 360)
Post by: d13w93 on December 07, 2005, 03:46:00 AM
Post by: Korihor45 on December 07, 2005, 02:05:00 PM
Isolated incidents are one thing, but 1600 of anything is a big number for one days worth of repaired units. I am really hoping that they have a fix for my problem (3 blinking red lights) and they didn't just slap a bandaid on it and send it back...
Post by: Dr Dynamo on December 07, 2005, 08:35:00 PM
I noticed that these crashes occur only during gameplay when the console's having to process harder, so it must be down to a fault within the console itself. Suffice to say I'm thoroughly annoyed after having looked so forward to next generation gaming, only to have things go wrong already.
Post by: shawk75 on December 08, 2005, 11:16:00 AM
I had fun playing with it that night.
The next morning I went to turn it on and got the 3 flashing red lights.
Called support and after unplugging and plugging everything back in, was told that it had to be sent back and that they would send us a box via overnight shipping (lie #1), but that they didn't know when I would get it back.
On Tuesday (Nov 29), called support - where's the box? Their response was that it wasn't shipped. They were going to send it out and we should have it by Thurs. (lie #2)
On Thursday (Dec 1), called support - where's the box? It wasn't sent overnight, it was sent by standard mail, we should have it by Monday. (lie #3)
On Tuesday (Dec 6), called support - where's the box? I GUARANTEE it will be their tomorrow. (lie #4)
On Wednesday(Dec 7), called support - where's the box? The call was sent to MS, they didn't have access to it anymore. They admitted having problems with other Canadians. They opened a new call and we should receive the box next week.
Today - it's being brought back to the store. They can't even ship me an empty box! I can't trust them to send me a 360.
Post by: Master_D on December 08, 2005, 11:19:00 AM
Post by: JeffPinkston on December 08, 2005, 11:38:00 AM
QUOTE(shawk75 @ Dec 8 2005, 07:23 PM)
Today - it's being brought back to the store. They can't even ship me an empty box! I can't trust them to send me a 360.
I unfortunately had the same problem receiveing my shipping box and it took about a week to get it. After that, though, I do have to say the rest of the process went flawlessly - actually better than expected. After sending the system out on a Wednesday, I had a new one at my door on Monday. I do not think that they are actually repairing any of them, but only replacing them. They are just claiming to be possibly repairing them so people send theirs in and don't argue to just receive a new one before sending in the old. And unfortunately, I do not think you will have luck returning a defective unit to a retail store. I was told by Hastings Music that MS contractually forbids retailers from accepting defective returns and that the customer must go through MS. This does, is times on low supply, ensure that you get a replacement ASAP.
I know it is frustrating but I would stick with going through MS if you do want to guarantee having a working 360 any time soon. Once I received mine it runs like a champ and I am extremely impressed and happy.
Post by: jROC99 on December 08, 2005, 03:51:00 PM
QUOTE(shawk75 @ Dec 8 2005, 01:23 PM)
On the night of November 25th I received a 360 as an early birthday present.
I had fun playing with it that night.
The next morning I went to turn it on and got the 3 flashing red lights.
Called support and after unplugging and plugging everything back in, was told that it had to be sent back and that they would send us a box via overnight shipping (lie #1), but that they didn't know when I would get it back.
On Tuesday (Nov 29), called support - where's the box? Their response was that it wasn't shipped. They were going to send it out and we should have it by Thurs. (lie #2)
On Thursday (Dec 1), called support - where's the box? It wasn't sent overnight, it was sent by standard mail, we should have it by Monday. (lie #3)
On Tuesday (Dec 6), called support - where's the box? I GUARANTEE it will be their tomorrow. (lie #4)
On Wednesday(Dec 7), called support - where's the box? The call was sent to MS, they didn't have access to it anymore. They admitted having problems with other Canadians. They opened a new call and we should receive the box next week.
Today - it's being brought back to the store. They can't even ship me an empty box! I can't trust them to send me a 360.
Me too dude.. still waiting.. i've called them three times now..and their DHL overnight is now going on about 4 days.... if I have to call again i'll be sure that i'm getting a premium bundle to replace this core console.. i'm getting a little pissed.. MS How hard is it to send a friggin box ?? Maybe I could drive there faster and exchange it.
jROC
Post by: magnet360 on December 08, 2005, 05:06:00 PM
My POSBOX 360 was built on 10/20/2005 (maybe it was just a bad day in the factory.).
Also when I got my machine home on the 22nd I noticed the package had a dented corner ( perhaps it was droped.)
My machine doens't turn on at all anymore as soon as you power up its flashing the 3 led's, but today the first led was flashing in a differnt sequence.
Damn I miss my COD 2!
Post by: shawk75 on December 08, 2005, 05:34:00 PM
We brought the box back. They told us that MS told them not to accept them back - to make them go through MS. I'm thankful they let us return it.
I don't know if the border is holding things up or what, but I think Canadians are getting screwed!
Post by: magnet360 on December 09, 2005, 12:29:00 AM
What is the total of f'ed up machines? If they can't even keep up shipping out new units to all the ppl.
Crazy
Post by: groupie2006 on December 09, 2005, 05:22:00 AM
Post by: buffburger on December 09, 2005, 09:43:00 AM
Post by: d13w93 on December 09, 2005, 02:42:00 PM
Post by: jROC99 on December 11, 2005, 08:48:00 AM
QUOTE(buffburger @ Dec 9 2005, 11:50 AM)
2 weeks and still no box to ship my xbox 360 i'm in canada too so ill beleive when i see it!I
Same here dude... more than 2 weeks now.. no box.. no nothing.
I'd better be getting something FREE.
jROC
Post by: Burna365 on December 11, 2005, 09:04:00 PM
If anyone has info on tha class action suit i mean (Real info) post it.
Post by: Dynamodux on December 12, 2005, 03:45:00 AM
any1 know wht fault it is classed as?
touch wood i havent had any other probsd you guys have had no freezes or anythin!
Post by: Chicken_Chaser on December 12, 2005, 05:21:00 AM
Don't think i'll be getting one any time soon, Ps3 all the way.Also, with the Hardware Failure, it that because of shipping, maybe? like, it could've gotten knocked around a bit? I dunno, i feel sorry for those who encountered fatal errors. Fix it M$
Post by: lordvoldemort_uk on December 12, 2005, 08:48:00 AM
When playing PGR (and this title alone) it intermittently crashes with region disc problems. What is worrying is that Kameo works fine for hours on end, but PGR crashes repeatedly.
Tried another friends copy that works fine on his machine and again the same problem.
MS have asked me to remove the drive, ensure the time and date are correct when launching a game and I have been told their are problems with EA games if date and time are not set correctly. Also been told to let it sit for 1/2 hour between games so the cache can be fully restored????
Waiting for a phone call to have it replaced.
Not a good start... here I am now seriously waiting for the Revolution....
Post by: d13w93 on December 14, 2005, 11:13:00 AM
Post by: BecomethemonsteR on December 14, 2005, 04:42:00 PM
Post by: 360=trash on December 14, 2005, 05:12:00 PM
Post by: XBOXIZGOOD on December 14, 2005, 09:38:00 PM
Post by: HoStick3r on December 14, 2005, 11:30:00 PM
QUOTE(d13w93 @ Dec 6 2005, 03:07 PM)
I bought my Xbox 360 from my local GAME in the UK on launch day, didn't have to queue or anything so must've got lucky, or so I thought.
I noticed on the second level of PDZ that there were some small random lines appearing across the screen which slowly got worse as play went on. For some reason it does this on PDZ and tiger woods worst but is okay with PGR3.
Anyway I rang MS customer service on Friday evening and couldn't get through till Sunday morning! They sent a box round to pick the console up today which gave instructions on how to seal it up along with a number that you have to phone yourself to arrange for them to pick it back up and take to MS.
They said that once they get the console they'll send a new one out in the same box. They claimed the turnaround would be 72hrs but there's no chance of that happening. My first week of 360 ownership and I've used it twice!
Thats my problem too. It seems that once my xbox heats up to operating temps the gpu overheats and i start getting artifacts. Its most noticible in PD0 but Kong and Need for Speed has the glitches. I have the x360 in a well vented area and the ps is on a milk crate so airflow isnt the problem. Hopefully MS sends me a new unit and not a "fixed" one.
Post by: Kurva on December 15, 2005, 05:02:00 AM
I just bumped into something interesting. Im new to this board, but i registered just to tell you this. I havent read the whole thread (20 pages is a lot (IMG:style_emoticons/default/tongue.gif) )
But according to a guy from the Gamespot forum he found a solution to the "3 red lights of death"
This is the story:
QUOTE
Another member of Gamespot, howoldareyou, has discovered another solution to the 360 freezing that he claims solved the "three red lights of death problem" for him.
Here is his post:
Helllo all, like many other unfortunate individuals who fell victim to the 3 redlights of terror I decided to do some deduction problem solving. My system flashed the 3 redlights while playing "Call of Duty" and refused to turn on for days afterwards. i did everything M.$ suggested (dissconnect everything and reconnect). It wasn't until I realized that maybe it's the source of power that is the problem (Follow me). If you are plugging your Xbox360 into a cheap surge protector or general plug strip you might want to plug your xbox into a very good quality protecctor or plug it in the wall. I plugged mine into the wall and VOILA it works flawlessy......plug it back into the power strip and it works for about 10 minutes...plug it back into the wall and VOILA it works perfect again. It's been running solid for 14 hours straight and no problems have occured in the past few days since it's been plugged into the wall
I think the power brick is overly sensitive to Good CLEAN power. A cheap protector or plug strip might not be providing the proper flow of power to the unit. Anyway, when I plug it into the strip, the xbox will start to do the 3 redlights (except the upper right one) which indicates a hardware failure. I'm troubled to think that the many people who returned their unit, only to get a new one that does the same thing, when the real problem is where they are plugging in their unit./ ANYWAY, it works for me...hope it works for you. provide feedback and let us know."
SOURCE!!!
QUOTE
ANOTHER SOLUTION TO THE REDLIGHTS OF DEATH:
I've spent a few hours troubleshooting the redlights of death last night. AS I had mentioned before, plugging it into a wall got rid of it, or plugging it into a good quality strip.
The SECOND solution is to unplug your controller...turn the Xbox360 on then plug the controller back it. this works flawlessly as well. It deffinitly seems the controller connection is not that tight and tends to move a bit. Unplugging it from the 360 before powering it on must bypass the diagnostics routing.
I've spent a few hours troubleshooting the redlights of death last night. AS I had mentioned before, plugging it into a wall got rid of it, or plugging it into a good quality strip.
The SECOND solution is to unplug your controller...turn the Xbox360 on then plug the controller back it. this works flawlessly as well. It deffinitly seems the controller connection is not that tight and tends to move a bit. Unplugging it from the 360 before powering it on must bypass the diagnostics routing.
And looking to the replies of some people it really seems to work.
Hope it will work for you too!
Good luck!
Post by: jROC99 on December 15, 2005, 02:53:00 PM
It's clearly defective..send it back.
For me it's been over 3 weeks now.. and I'm starting to think MS is a bunch of morons.. sure you get thru on the phones quickly.. but I have yet to receive anything from them in 3 weeks. Seems like they just have monkeys answering the phone who can't do anything for you but data entry.
Anyways.. Today I learned that Futureshop has a new shipment tomorrow morning.
After hearing NO NO NO you can't have a new console from Futureshop this morning, I decided to call Futureshop's head office.
They in turn called my nearest Futureshop (the same one i just came from) and spoke with the store manager while I waited on the phone.
Futureshop has now guaranteed me that there will be a new console waiting for me tomorrow morning.. and I don't have to stand in line with the rest of the morons.
So we'll see.. this X360 nightmare might finally come to an end, and maybe I can start playing some serious PGR3 and NFS Most Wanted.
jROC
This post has been edited by jROC99: Dec 15 2005, 10:55 PM
Post by: rescuer999 on December 15, 2005, 03:33:00 PM
Anyone had any luck getting past a supervisor? It cant be done. Its the end of the road. They never heard of Bill or Steve....they are gods unto their own little hell.
Finally last Monday I give up on the run around so try other methods of contact. You get nowere in the states...there is an xbox360 stone wall thrown up at every entry.
In canada it isnt quite so hard to talk to a human. After three days of pestering I had a nice operator supervisor to leave a message with Customer Relations and low and behold....they contacted me.
A nice enough guy so far...he has sent emails to his contacts in the states and says that if he hears nothing by tomorrow morning he is going to call his contact on the phone.
By the way...I tried the wall plug trick and within a couple of minutes the three red lights were back on. I've also tried the console and the power supply in different configurations at Future shop with one of their machines and no go there either.
I suspect that the parinoid amoung us are correct. The failure rate in this machine is way more than 1% as MS keeps saying. I have talked to the local future shop and they have had 7 out of the original 48 sold returned. How many are still trying to get their machine fixed through MS and havent returned them to future shop? How many are still under trees unopen and ready to disappoint.
I'll keep you posted and let you know if the customer support in canada has any luck. If so...I'll post his telephone number and extention for all.
Post by: jROC99 on December 15, 2005, 04:08:00 PM
A very good point that you bring up there..Some people may not have even opened them yet.
Some people that initially had no problems are now reporting problems.
I'd say the defect rate is indeed higher than the 1%..
Maybe that 1% is the initial first power on rate.
The thing you have to remember is statistics can be and usually are manipulated to give the public what they want to hear.
I'd hate to see that poor little kid crying on Christmas morning when his xbox 360 fails.
And trust me .. it's gona happen.
jROC
Post by: Brice on December 15, 2005, 05:13:00 PM
It all started when I set it up and all I got was a black screen. No red lights, no error messages just a black screen. I checked and made sure everything was connect right and double checked and realize something could be wrong. So I turned it off and on again and still got a black screen. I thought I had to program my controller first to recognize it but, I still got the black screen. I tried it once again and BAM xbox 360 logo came on. I also got three red flashing red lights as well..once after bringing it over to a friends and 3 other times just on it's own. But strangely got no error messages just black screen. I believe they were ports 1,3,4. Once I even got a port 2 red flashing light with a E74. So basically I have to start it up to a black screen and shut it off and turn it back on atleast twice a day(sometime 4X's) to get it to the xbox 360 logo. I have had no freeze ups no heating issues. I played online for like 12 hours one night and 10 the other with no problems. I don't use the HDD since I have a MU. So I finally broke down and called xbox customer support and they sent me a box to ship it out and I sent it out yesterday and forgot one thing...MY perfect dark zero game is still in the dam dvd player. I called them today and told them and said I SHOULD get it back. My question is has anyone left there game in the xbox 360 and sent it out to repair and got there game back??? Probably the most boneheaded thing I could have done. I will reply back here and let you guys know how everything went and If I get my game back or if my xbox 360 is fixed.
Sorry for the long post. But I am one of the unfortunate one out of thousands of people.
Thank you and xbox-scene rules!
:EDIT:
Sorry to hear about your situation jROC99. Don't know why your having such problems. I wish you luck and hope it's resolved soon.
This post has been edited by Brice: Dec 16 2005, 01:18 AM
Post by: cxupid4l1fe on December 15, 2005, 05:28:00 PM
Post by: rescuer999 on December 15, 2005, 10:27:00 PM
I'm not going to let the people at support know what happened. I'm going to wait and see how long these dim wits at MS take to get my empty box back.
Check with your retailer. Find out when they expect the next shipment and take it back. Yes....more waiting and more hassle but at least you have a chance to get a box....if you wait for MS it will be next year before you see your machine.
Short MS if you buy stocks. The quarterly report will be issued the first week of Febuary. Short the stock and watch it fall. It's already down from 28.25 a share to 26.82 a share since the 360 release. Some have figured out there is a problem....most havent. When it hits 24.50 again its time to buy.
Post by: disarm7 on December 16, 2005, 12:55:00 AM
Post by: jROC99 on December 16, 2005, 10:30:00 AM
Before they would give it to me they wanted proof that the old one was defective. So they plugged it into one of their lcd tv's and put in some kind of Xbox Demo disc.
They played the game for about 5 minutes..then crash... so the problem is verified.
So I get the new console home.. plug it in.. Wow it works.
While I was at futureshop I decided to pick up PGR3. Guess what .. I put the game in and i get "To play this disc, put it in an Xbox 360 Console"
NFS Most Wanted and PDZ load fine.
WTF IS GOING ON WITH THIS GARBAGE.
Has anyone else had these discs errors???
jROC
This post has been edited by jROC99: Dec 16 2005, 06:31 PM
Post by: rescuer999 on December 16, 2005, 05:14:00 PM
I called my contact at MS canada customer relations to see if they had had any luck getting the empty box sent up. Of course he hadnt. He talked to a supervisor in the states and was told they were working on my problem. My response was "So you got the same stone wall I got."
Claude doesnt seem to have any real indicators that there is a problem with canadian xbox shipments. So here we go.
1-877-568-2495 is the toll free number for MS canada.
Go through the menu and when asked enter the five digit extention number 38939.
Here is your chance Canada. Tell Claude about your problem and he will personnally work on it. Give Claude your information. He seems well intended but I think he needs to know the extent of the problem. Canadians rise up and inform Claude of your displeasure.
If nothing else at least you have a canadian contact and dont have to deal with these idiots at xbox in the states.
Good luck to all. I'll keep peeking cause I want to be informed when this one crashes.
Post by: magnet360 on December 17, 2005, 07:31:00 PM
So far this one is working flawlessly, but i'm also currious as to see when my mystery box will show up.
It would be nice if they were sending me a new one still ( thats what they said on the phone the first time ).
Also doesn't MS have the best music you've ever heard while waiting on the phone? Got to give them credit for that. Today I was bored and callde there just to see what was playing. ( yea maybe i'm crazy)
Anyways good luck guys and see you on LIVE.
MAGNET360 <--- thats my gamertag add me.
Post by: Dr Dynamo on December 18, 2005, 07:57:00 PM
The launch of the 360 will go down in history as a farce. These units haven't undergone testing so much as being stomped on and booted off the assembly line, and it's becoming increasingly obvious that these hardware failures are far more common than MS would ever have the nobility to admit.
Post by: ze_olc on December 18, 2005, 11:40:00 PM
whatever. ntsc-jp here, no problem at all, playing various games for couple of hours. havent heard nor seen anyone with a defective console around here.
This post has been edited by ze_olc: Dec 19 2005, 07:41 AM
Post by: dkkev on December 19, 2005, 05:26:00 AM
mines not working either..
got a 360 4 days ago and on day 2 it started freezing up in games - after just 5 mins of gameplay.. (tops!). then i had a E71 error message... and now im getting a E79 error message.. (these two after upgrading dashboard with Xbox Live)...
i cant boot it at all.. i just get red flash in lower right quadrant..
wrote customer support since theres no support phone here accepting calls from cell-phones (fucked up dodgy imo!)... and the reply i got was
"theres a hardware problem with my xbox 360... i should try and reboot my console to see if this fixes the problem"
i mean.. WTF??? since when does reboots FIX a HARDWARE PROBLEM?!!! oh my gawd... where do they find these people??
i just called the shop and they agreed to swap my 360 console with a 360 core console - .. just the console
uhm... the core and the 360 is the exact same - bar all the extras u get when u buy the more expensive 360.. right?
i mean - the consoles themselves are 100% identical rite?
This post has been edited by dkkev: Dec 19 2005, 01:28 PM
Post by: stazi on December 19, 2005, 06:21:00 AM
QUOTE(ze_olc @ Dec 19 2005, 07:11 AM)
why are people whining about defective consoles in vast majority members who registered from end of nov. to begin of dec. 2005? smells a bit like c.....
whatever. ntsc-jp here, no problem at all, playing various games for couple of hours. havent heard nor seen anyone with a defective console around here.
Because maybe they had no need to register prior to the occurrence of the problems?
Post by: jROC99 on December 19, 2005, 06:37:00 AM
QUOTE
uhm... the core and the 360 is the exact same - bar all the extras u get when u buy the more expensive 360.. right?
i mean - the consoles themselves are 100% identical rite?
i mean - the consoles themselves are 100% identical rite?
dkkev,
Well in response to your post... I've had 2 of each version.. To me the core consoles and premium consoles seem identical.
Except of course the $200 of extras that you get for only $100 with the premium bundle. The two differences in appearance is the HD with the premium bundle.. and also the dvdrom faceplate is silver on the premium and white on the core.
As far as I know the consoles have the exact same technical specs and I did not see any performance differences... other than all the stupid errors that everyone is getting (IMG:style_emoticons/default/smile.gif)))
Seems that the premium bundles are just as error ridden.
jROC
Post by: ze_olc on December 19, 2005, 06:44:00 AM
QUOTE
QUOTE(ze_olc @ Dec 19 2005, 07:11 AM)
why are people whining about defective consoles in vast majority members who registered from end of nov. to begin of dec. 2005? smells a bit like c.....
whatever. ntsc-jp here, no problem at all, playing various games for couple of hours. havent heard nor seen anyone with a defective console around here.
Because maybe they had no need to register prior to the occurrence of the problems?
why are people whining about defective consoles in vast majority members who registered from end of nov. to begin of dec. 2005? smells a bit like c.....
whatever. ntsc-jp here, no problem at all, playing various games for couple of hours. havent heard nor seen anyone with a defective console around here.
Because maybe they had no need to register prior to the occurrence of the problems?
weird...
Post by: krims0n on December 19, 2005, 08:46:00 AM
If I blow a fan across the back it only stalls once in a blue moon. Without the fan it will crash after about 30 minutes if vertical or about 1-2 hours if horizontal. This is with the unit in the middle of the room, well ventilated, cold Canadian ambient temp's, and propped up off the floor. The Power supply is on a table, well ventilated and plugged directly into the wall.
I also get the "Please place this disk in a xbox 360 to play" on PGR3 after it overheats. I only seem to get this error on this game, but the DVD is not scratched at all.
Post by: jROC99 on December 19, 2005, 11:34:00 AM
QUOTE(krims0n @ Dec 19 2005, 10:17 AM)
My premium is overheating (stalls, on any game).
If I blow a fan across the back it only stalls once in a blue moon. Without the fan it will crash after about 30 minutes if vertical or about 1-2 hours if horizontal. This is with the unit in the middle of the room, well ventilated, cold Canadian ambient temp's, and propped up off the floor. The Power supply is on a table, well ventilated and plugged directly into the wall.
I also get the "Please place this disk in a xbox 360 to play" on PGR3 after it overheats. I only seem to get this error on this game, but the DVD is not scratched at all.
Yeah my premium bundle has the "Please place this disc in an Xbox 360" all the time.
But it's not limited to just PGR3.. it does it with all games.
However.. it only seemed to start doing that the first time I played Project Gotham.
After that every single disc does it now.
It boots the games maybe 1 in 5 tries.
When it does boot the game tho it runs beautifully.. no crashes or hang ups.
Your console sounds like it's having several problems... my first one would crash on any game that you tried to play then I got this replacement one and now this one seems to have problems booting the games.. I'm so pissed... Honestly what is the chance of 2 defective consoles back to back??
I call bullshit on MS's 1% defect report. Considering 2 out of the 4 I had were bad. That's 50%
jROC
Post by: dkkev on December 20, 2005, 07:21:00 AM
QUOTE(dkkev @ Dec 19 2005, 12:57 PM)
crap or not.. can only speak for myself
mines not working either..
got a 360 4 days ago and on day 2 it started freezing up in games - after just 5 mins of gameplay.. (tops!). then i had a E71 error message... and now im getting a E79 error message.. (these two after upgrading dashboard with Xbox Live)...
i cant boot it at all.. i just get red flash in lower right quadrant..
wrote customer support since theres no support phone here accepting calls from cell-phones (fucked up dodgy imo!)... and the reply i got was
"theres a hardware problem with my xbox 360... i should try and reboot my console to see if this fixes the problem"
i mean.. WTF??? since when does reboots FIX a HARDWARE PROBLEM?!!! oh my gawd... where do they find these people??
i just called the shop and they agreed to swap my 360 console with a 360 core console - .. just the console
uhm... the core and the 360 is the exact same - bar all the extras u get when u buy the more expensive 360.. right?
i mean - the consoles themselves are 100% identical rite?
update:
okay so I finally managed to call the xbox phone support... *sigh*
i had to go home and get my serial# - ok i did expect that but whatever...
so this guy (nice guy tbh) took my details and theyre sending me a box wherein i put faulty my console, hdd and power supply.
then theyre gonna swap it for something working.. whatever that'll be.. hehe
i asked him - this being christmas and all and the fact that i actually went out and bought me a core model just to have something to do over christmas (gonna return and get me money back when my deluxe/premium gets back) - I asked for some kind of "christmas present / compensation" for my inconveniences... he said that he would love to give me something but.. that he would have to wait for MS to give them guideline/orders on what to give/do... since the 360 was only realeased 2 weeks ago here in europe..
so to yall europeans - ask for compensation... dont expect some - but make sure you get the reference number on your case... and call them after christmas and ask what your compensation will be... (if any) if they dont know.. keep calling.. i know i am gonna.
Post by: GenocideKommando on December 20, 2005, 02:33:00 PM
Post by: jROC99 on December 21, 2005, 01:11:00 PM
QUOTE(GenocideKommando @ Dec 20 2005, 04:04 PM)
So an update on my damaged disc. I called MS yesterday morning and spoke with a supervisor, I told him about my problem and how it got damaged... he told me I was to send my game with my console when it got repaired, but I was never told so by the first person I called about it. So anyway, they told me they had a game gift to offer and I could choose one game. PDZ, Kameo and PGR. Kinda shitty seeing as I have all but Kameo, so I asked if that was it and they said yeah... so I'm stuck with a crappy game. Oh well, I get a free game and am having my NFSMW resurfaced/fixed by a company up north for a few bucks... I should get that back by Friday. So that's the update, been playing COD none stop... fun fun. (IMG:style_emoticons/default/biggrin.gif) Well good luck with yours all!
MS is also sending me a free game.. I also picked Cameo since I have PGR and PDZ already.
I'll believe it when I see it tho.
I'm now seeing a second problem on my console other than the Please Insert Disc into an Xbox 360.
Sometimes I put the game in and all I get is flashing/scrolling horizontal lines on my tv.
I have the console set to 1080i HDTV.
I duno.. junk.. MS should send everyone a full game bundle of every single release.
jROC
Post by: XBOXIZGOOD on December 22, 2005, 12:47:00 AM
QUOTE(XBOXIZGOOD @ Dec 15 2005, 05:45 AM)
I almost called MS today for a shipping box. My 360 has been working flawlessly so far, but the past two days it seems as if the DVD drive is making a few random, odd noises here and there. It almost sounds like the lens is "raising up" while the game is playing(Madden). I haven't experienced ANY freezes, slowdowns, lockups...nothing, but I'm worried that this sound could be trouble down the road. My XBOX has a Hitachi LG drive in it, just like the 360 does, and it makes the same sounds but works fine too. I wonder if this is just a characteristic sound of the drive, and maybe my unit is fine??
Well, I guess those noises in my above post were a sign of things to come. Whenever I'd start up a game, or eject a game, I'd get a BAD vibration coming from the dvd drive. So much so, that the TOP of the game got a little nicked up. MS took two days to get my box to me, and I sent it off Wednesday at around 5:30 in the afternoon. I marked the 10:30am box since MS was a day late getting me my box. Hopefully this new one will work, or it's going back to the damn store.
Post by: statusphere on December 22, 2005, 04:41:00 AM
Post by: titansfan2104 on December 22, 2005, 06:33:00 AM
Post by: titansfan2104 on December 22, 2005, 06:47:00 AM
Post by: jROC99 on December 22, 2005, 12:16:00 PM
I still have never seen one and I called MS on the day of the launch.. and then another 3 times since then.
US customers are getting them in like 1 or 2 days.. i've been waiting weeks.
Straigthen this crap out MS... I know someone from MS is reading this post. SO speak up !!
jROC
Post by: locksmith9 on December 22, 2005, 12:47:00 PM
Called MS and they are overnighting a DHL box tomorrow. I think I *will* go back to Best Buy and purchase the product service plan for $30 (cheaper than MS' $60 2 year warranty extension). This is insane; I mean, how much burn-in time did MS give these boxes? Obviously not enough. Poor launch planning and QC. These kind of headaches are not worth the little first-to-market advantage MS had.
Post by: candma on December 22, 2005, 05:45:00 PM
QUOTE(titansfan2104 @ Dec 22 2005, 08:04 AM) 
i had the three light thing !! called support they took my serial number- overnighted a prepaid box -sent it to them on mon.(prepaid overnight back to them} got a replacement two days later!! worked fine and excellent service!! only on the phone for about ten min!!!!!!!!!!!!
i have the three red lights also first they sent me the wrong box,then i got the right box and sent it in i have been told so many different things it is not even cool they recieved my box on the 19th and i have called several times i was told that they did not have it, they had it fixed it and sent it back to me, and that they had it but had not done anything to it. i was told all of these things by several people on the same day the 21st i just want to know what is really going on with it. one guy who said he was a superviser even told me that the other people were lying to me (telling me that it was on its way back) so i would not get mad!!!! what kind of superviser tells a customer something like that? even the people who said that it was on its way could not give me a tracking #. the customer support dept. is very very very bad. i was suppose to get it back before christmas but now i know that i will not. my advice is not to waste your money until you know that it will not happen to you. i hate the "support center" if you can even call it that. i did like it while i had it for about 2 weeks then it all went down hill fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Post by: rescuer999 on December 22, 2005, 07:35:00 PM
29 Nov the 3 red blinking lights then the merry go round about the shipping to canada.
Three work orders still no box in order to send the old one back.
Finally today I get the call from xbox telling me they are sorry and are going to send me a choice of one free game of the three offered.
I told the lady I was sick of them. That if they wanted to make it right then they messed up my order three times so send me all three games. They agreed to send all three.
Still no empty box from MS. Still no reason for what is going on in canada.
Raise hell if they call and demand a game for each work order submitted.
And BTW...the stock price keeps falling.
Post by: candma on December 22, 2005, 08:56:00 PM
Post by: fanaticalmoose on December 22, 2005, 10:45:00 PM
Post by: krims0n on December 23, 2005, 08:00:00 AM
QUOTE(fanaticalmoose @ Dec 22 2005, 11:16 PM)
Got my xbox360 2 days ago, been playing madden 2006 and the games keeps on freezing up. Can't even get past the first play of the game. The screen jsut stays the same, like its frozen on that play. Have to close the system and restart it again. Its happened to me everytime i've played the game. Damn i'm dissapointed like hell, just gotta go back to my ps2. Does this happen to anyone with Madden? What can do to fix or do i have to call MS and send my xbox back in?
If it crashes in the same place every time it might just be the disc. You should also make sure you have the date/time correct on your console apparently for some EA games to prevent freezing. You should try some other games before contacting MS.
Post by: jROC99 on December 23, 2005, 10:39:00 AM
QUOTE(fanaticalmoose @ Dec 23 2005, 12:16 AM)
Got my xbox360 2 days ago, been playing madden 2006 and the games keeps on freezing up. Can't even get past the first play of the game. The screen jsut stays the same, like its frozen on that play. Have to close the system and restart it again. Its happened to me everytime i've played the game. Damn i'm dissapointed like hell, just gotta go back to my ps2. Does this happen to anyone with Madden? What can do to fix or do i have to call MS and send my xbox back in?
Sounds exactly like my first bad console. Try another game. !
jROC
Post by: GenocideKommando on December 23, 2005, 04:24:00 PM
enjoy
Post by: bunit2360 on December 24, 2005, 02:23:00 PM
so I plugged it all in and played Call of Duty for about 2 hours ( best game ever ) and then all the sudden
screen goes black and 3 red light flash on my circle of light...so i called xbox and i got a hardware problem
so they sending me a new xbox on tusday...but wtf 2 hours of plaiyng and a hardware problem?
but meh xbox 360 still owns
yea titansfan2104 i had the same thing as you great service eh? like 3 days and i getting a new one...i think it over heated i mite buy a fan to blow on the brick power cord...
AND FOR YU GUYS COMPLAING ABOUT MADDEN IT AINT COMPATIBLE WITHT THE 360 thats why it keeps freezing (IMG:style_emoticons/default/biggrin.gif)
Post by: jROC99 on December 24, 2005, 06:09:00 PM
You're gona see more problems.. Lots of em !
jROC
Post by: JesseWHHS on December 24, 2005, 05:59:00 PM
Post by: Tr!X on December 25, 2005, 03:06:00 PM
Post by: PoliticalMachine on December 25, 2005, 03:08:00 PM
Bought a 360 on the 24th from Best Buy (lined up in the mornining). When I bought it, BB told me that they were not taking returns on the 360 anymore. I think "fine, whatever not like I want to return it", dish out $713 CAD for a premium and controller along with PGR3. I go home (all happy) shove pgr3 in and play.... 10 min later i get a error message telling me it cannot read the disc or i have a wrong region disc inside or that its dirty. Fine i think, take out the disc clean it, pop it back in.... same thing happens. I head back to BB thinkin that theres something wrong with the disc, pick up another one... go home. Same shit happens. I called up MS and they tell me that they are gonna send me a prepaid slip my mail and then i can ship my 360 to em. So in the US.. MS would send me one in lik 3 days but us Canadians are gonna have to wait weeks? DAMN.
Post by: GenocideKommando on December 25, 2005, 04:05:00 PM
I've also came across around 4 people on XBL who claim they had a damaged core system, got a repair box and shipped it off and got a premium system in return... highly doubt they were lying, so three free games could probably happen. Even if you have them already (PDZ, PGR and Kameo) just don't open them up at all and take them to EB Games or Gamestop or whatever you have there in Canada and trade them in.
lol Try it and lets see how it works... won't hurt.
Post by: candma on December 25, 2005, 05:07:00 PM
Post by: Krag on December 25, 2005, 08:18:00 PM
Yeah, I've got two bummed out kids - ages 9 and 11. Played Kameo for 20 minutes on their newly unwrapped Xbox 360. Turned it off for an hour. Turned it back on: black screen of death E 74.
Tried everything, disconnect power and wait, HDD, wireless net adaptor- same - right to BSOD on boot. Finally caved and called MS support. Say they'll ship a box for me to return unit and they'll repair and send back within 2 weeks. This was a Core system - bought all the bells and whistles seperately.
I'm a pretty savvy computer guy, console and power supply were well-ventilated in a room that wasn't even warm. Thought reports of problems were from people stuffing their units into a poorly-cooled home entertainment centers. Now I know that's not always the case. It may even rarely be the cause of these reported problems for all I can see.
Love the promise of this console, but wow - pretty awful experience. If the replacement actually works I'm /running/ out to get an extended warranty. Don't know whether the design is is inherently flawed or poor manufacturing is to blame. My guess is that MS went with these cheapo Chinese manufacturers to build a sophisticated computing device to try and control costs and ended up shipping garbage.
Either way, I feel burned. Buyer beware.
Post by: Joergen on December 25, 2005, 08:27:00 PM
Now the second one's dvd-drive makes a loud RAAK! when inserting audio cd, 360 games or xbox1 games. I also tried vertically and it fails to mount the discs about every other time.
I dont want to risk over 60$ games with a drive like that so the console is useless and only for playing the few demos off the hdd.
But I still have the other one. 50% failure rate baby.
Glad I dont have kids (like the guy above whose kids I feel more sorry for) and I'm too used to things crapping out to be bothered too much and I was sorta expecting this (thats why I got TWO).
A big F YOU to Hitachi-LG. Nice drive btw. Not.
If the second one craps out in the next year I'm never buying an MS console again. 100% failure rate is unacceptable.
Post by: topogio on December 25, 2005, 08:42:00 PM
Post by: wayneski on December 25, 2005, 08:56:00 PM
yeah cninese xbox360 that i cannot seem to do anything totaly hopless to me
Post by: Tr!X on December 26, 2005, 02:50:00 AM
QUOTE(wayneski @ Dec 25 2005, 10:27 PM)
yeah cninese xbox360 that i cannot seem to do anything totaly hopless to me
Yeah your english is hopeless to us too.
Post by: jROC99 on December 26, 2005, 08:13:00 AM
Anyways for you Canadian customers.. I called MS the week of the launch.
Probably around Nov. 23rd.
It's now Christmas...One month and I have seen nothing from them NOTHING.
They have already promised me a free game.. but like someone said above.
I think I deserve all 3.
Krag.. sorry to hear about the kids..
I knew this was gona happen.
jROC
Post by: PoliticalMachine on December 26, 2005, 10:26:00 AM
Post by: GenocideKommando on December 26, 2005, 11:14:00 AM
So demand for some games I say!
Post by: IncubusPhil on December 26, 2005, 12:52:00 PM
Post by: jiggysmb on December 26, 2005, 02:01:00 PM
Post by: bunit2360 on December 26, 2005, 03:19:00 PM
Post by: mizel on December 26, 2005, 04:11:00 PM
Post by: Tr!X on December 26, 2005, 08:45:00 PM
QUOTE(jiggysmb @ Dec 26 2005, 03:32 PM)
There should be a revised system released next month...I will wait for that one. It is a shame everyone is getting screwed!
Well i think mine is revised beacause there is no crashes or what not and i've been playing endlessly on it. The only problem i have is that when i go on LIVE in halo2 i can't play with anyone else :\. Help?
Post by: 360sucksBAD on December 26, 2005, 11:06:00 PM
QUOTE(jROC99 @ Nov 22 2005, 01:21 PM)
Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
Did you ever happen to move the 360s position while u were playing? I decided to move my 360 from its standing position to laying it on its side. Bad Idea. I heard a scratching noise and i had rings on my game and it doesnt work!! I followed up on it and the scratches are caused by moving your console while playing because of how the inside is designed.
QUOTE(Tr!X @ Dec 25 2005, 04:37 PM)
Mines works perfectly. Had it for 3 Days now and no crash problem. My system was manufatured on dec 7. so i think systems that are made after dec 7 are good to go.
It took 2 weeks for mine to quit working so dont get your hopes up. If u have a hard drive thats usually what causes problems.
QUOTE(titansfan2104 @ Dec 22 2005, 08:18 AM)
everyone with game problems!!!!!!!!!!!! go to walmart buy something called the disk DR. its $40 but it works wonders!!! keep it soaked with the fluid and buff it out !! also buy the disk protectors !! they have saved 2 of my games by scratching the cover {throw them away and put a new one on}.. DO NOT move your 360 while the disk is in ..it will maul it !!!!!!its alot of money for something but will save you a headache and alot more money!!!!!!!!!!!!!!!!!!!!!!
How is a disc doctor going to fix my xbox 360? you didnt even read the forums right. And those scratches probably arent coming off
QUOTE(bunit2360 @ Dec 26 2005, 04:50 PM)
wen i buy halo 2 wuld i be able to play with norm xbox users?
yes its the same game and can be played with the same people. The Halo on 360 just looks a little sharper then the Halo 2 for Xbox regular and some of the levels look different.
Post by: Tr!X on December 27, 2005, 12:33:00 AM
Post by: bunit2360 on December 27, 2005, 08:32:00 AM
Post by: Tr!X on December 27, 2005, 06:00:00 PM
Post by: WemaBoss on December 28, 2005, 07:41:00 AM
Nice how the huge conglomerates control most of what it is we do. Now i'll have to spend some considerable time contacting someone about how to go about returning this POS for either a refund or one that works, if there is such a thing. From the sounds of what i've been reading, its like shooting craps whether or not you end up with one that has no issues.
Post by: jROC99 on December 28, 2005, 12:20:00 PM
QUOTE(WemaBoss @ Dec 28 2005, 09:48 AM)
I bought mine @ Futureshop in Canada and after hooking it up on xmas day it worked for about 4 hours and now nothing happens when I turn it on. I called them yesterday and they aren't taking any phone calls regarding issues with returning goods purchased online!!!!
Nice how the huge conglomerates control most of what it is we do. Now i'll have to spend some considerable time contacting someone about how to go about returning this POS for either a refund or one that works, if there is such a thing. From the sounds of what i've been reading, its like shooting craps whether or not you end up with one that has no issues.
My advice... just return it.. cause I've been calling MS since Nov 25th ish.
And I have received nothing.
Finally I got fed up and called Futureshop's head office and made them reserve me a replacement console..which inturn was also bad. Called MS again on Dec. 16th.. today is the 28th, and still nothing.
I have a tracking number from Purolator which shows nothing.
jROC
Post by: bunit2360 on December 28, 2005, 01:22:00 PM
QUOTE(jROC99 @ Dec 28 2005, 02:27 PM)
My advice... just return it.. cause I've been calling MS since Nov 25th ish.
And I have received nothing.
Finally I got fed up and called Futureshop's head office and made them reserve me a replacement console..which inturn was also bad. Called MS again on Dec. 16th.. today is the 28th, and still nothing.
I have a tracking number from Purolator which shows nothing.
jROC
he cant return he bought it online.....if i were you i wuld just sell it back on ebay lol
Post by: jROC99 on December 28, 2005, 03:55:00 PM
Wemaboss said he bought it at Futureshop just like I did. Wether he purchased from Futureshop Online or InStore it doesn't matter. It's still Futureshop.
I was able to return mine...just had the shitty luck of getting a 2nd bad one from Futureshop.
jROC
This post has been edited by jROC99: Dec 28 2005, 11:58 PM
Post by: Tr!X on December 28, 2005, 04:14:00 PM
Post by: venuslouie on December 28, 2005, 07:04:00 PM
This post has been edited by venuslouie: Dec 29 2005, 03:05 AM
Post by: magnet360 on December 28, 2005, 10:09:00 PM
I Just got my empty box to send my 360 away. It took them 22 days to send me an empty box! The guy on the phone said 3 days. I called back there over 3 times to get everything straight, and still when the empty box show ups my name is spelt wrong on the shipping order. It says Conraz instead of Conrad. whatever...
So how many days did you guys have to wait after shipping away your 360's?
Did they repair or send you new one?
I'm also from Canada, were getting screwed eh?
Post by: GenocideKommando on December 29, 2005, 11:00:00 AM
However I am 6 hours away from where it's being shipped to in the US. Which is McAllen, Texas... not sure if it's different for the people in Canada.
This post has been edited by GenocideKommando: Dec 29 2005, 07:02 PM
Post by: Geeky on December 29, 2005, 11:45:00 AM
Post by: jROC99 on December 29, 2005, 12:20:00 PM
My first xbox360 box has just arrived. I initially called them on Nov. 25th or around there.
OVER 1 MONTH. YOU'VE GOT TO BE KIDDING ME.
jROC
Post by: Karlito525 on December 29, 2005, 02:04:00 PM
Post by: freeway32784 on December 29, 2005, 10:18:00 PM
QUOTE(jiggysmb @ Dec 26 2005, 03:32 PM)
There should be a revised system released next month...I will wait for that one. It is a shame everyone is getting screwed!
where you hear this from???
Post by: Tr!X on December 29, 2005, 10:59:00 PM
Post by: Tr!X on December 30, 2005, 07:05:00 AM
Post by: WemaBoss on December 30, 2005, 11:44:00 AM
Anyone have Gates home addy?
Post by: bunit2360 on December 30, 2005, 03:38:00 PM
Post by: SickJoda on December 31, 2005, 11:17:00 AM
QUOTE(magnet360 @ Dec 28 2005, 10:40 PM)
Update:
I Just got my empty box to send my 360 away. It took them 22 days to send me an empty box! The guy on the phone said 3 days. I called back there over 3 times to get everything straight, and still when the empty box show ups my name is spelt wrong on the shipping order. It says Conraz instead of Conrad. whatever...
So how many days did you guys have to wait after shipping away your 360's?
Did they repair or send you new one?
I'm also from Canada, were getting screwed eh?
hahaha, Conrad
Post by: mbratton on December 31, 2005, 02:21:00 PM
Post by: loserkid182 on January 01, 2006, 02:13:00 PM
First one gave the three red lights after 4 days (UK Launch one)
Called MS, sent my #1 and received #2 back
#2 has no Content on the HD, so no old games for me, The faceplate was cracked at the USB end and the grill in front of the HD is cracked (refurb)
I called MS and they sent me a new box #3 which is fine (they didn't send anything in the box for returning #2
)They also sent another PSU so I have one (#3) hooked up to a TV, and live with Wifi, and #2 next to my PC with VGA setup, just waiting on VGA switch box and a RCA female-female connector for 5.1 headphones.
toypaj
Post by: GenocideKommando on January 01, 2006, 05:10:00 PM
Nice going.
Post by: neineinei on January 02, 2006, 07:44:00 AM
Post by: JC7222 on January 03, 2006, 11:34:00 AM
I live in Nova Scotia and had to call 1-800-4my-xbox at least 10 different times and they set me up with tons of repair accounts becasue everytime I would call they would not know a damn thing about anything so they would just make a new account. They said it would be there the day after I called and nothing. I asked to talk to someone in charge and they told me that the shipping company they are using won't deliver to Canada and explains that now DHL will drop my box off the next day and than told me that when the box arrives fer me to call back and ask fer gifts. Well I finally got my box a month and three days after and the next two days I kept getting boxes. I finally shipped it away and called them back to ask about what gifts Mircosoft was giving to all the people they jerked around fer a month (if anyone else is having this problem) and he said nothing, so I asked to talk to the person in charge and he refused to talk to me.
So to sum it all up is anyone getting any games or free xbox live after all this trash they put us though?
Any answers would be great
Thanks
Post by: GenocideKommando on January 03, 2006, 03:59:00 PM
Post by: candma on January 04, 2006, 06:28:00 PM
--------------------------------------------------------------------------------
Post by: CBProd on January 04, 2006, 06:32:00 PM
Post by: papachasama on January 05, 2006, 08:19:00 AM
Yesterday, I had the three-flashing-red-lights problem... I read his post about "smacked it real hard on both sides", tried it, and... IT WORKED!
Here is the link to my blog with photos.
My Blog
(It is in spanish, but the photos are really funny)
Once again, I thank you very much trioptimumonline, and thanks to all the community for all the help.
Paco
Post by: x3ro069 on January 05, 2006, 05:58:00 PM
Post by: Avenger 2.0 on January 06, 2006, 04:26:00 AM
Post by: SniperKilla on January 06, 2006, 09:29:00 AM
Post by: tamma on January 06, 2006, 11:49:00 AM
Post by: jiggysmb on January 06, 2006, 12:27:00 PM
Post by: tnvolfam on January 06, 2006, 10:24:00 PM
...the xbox 360....has to be the biggest piece of crap...i have ever purchased for my son....we purchased his xbox online threw bestbuy....will be taking it back tomorrow....for refund of money...going stick with the ps2......all the games we purchased freeze up.......none of the solutions work that ms suggest...the customer service gives you the run around on sending it back and repairing it....for this kind of money spent on this piece of crap....there should not be any flaws....i have been in the manufacturing business for 17 years...they must not have any quality control.....or not pay their workers enough for them to put any pride in this product......this product is all hype...shame on you ms.....you need to be more profesional.....this will be the last ms product i buy...and i think alot of fans of xbox will feel the same for all the trouble they have went threw....looks like it will be ps2 from here on out....
Post by: SickJoda on January 08, 2006, 11:17:00 AM
QUOTE(cornstarch @ Nov 23 2005, 03:59 AM)
hello?
take thoes pictures out of your sig, they are pointless. plus. linken park SUCKS!
Post by: IncubusPhil on January 08, 2006, 02:51:00 PM
Good luck everyone else who's having these problems and waiting around to get a new/repaired xbox 360!
peace
Post by: jet98 on January 08, 2006, 08:02:00 PM
Sucks that they can even squeeze a few more dollars out of people who opt for the extended warrenty. Like all major electronic stores that tell you you should buy the extention, cause they would if they were to buy anything electronic. It's like 60% of what they sell comes from extented warrenty sales.
Post by: Haydee on January 08, 2006, 11:42:00 PM
QUOTE(jet98 @ Jan 9 2006, 04:09 AM)
Sucks that they can even squeeze a few more dollars out of people who opt for the extended warrenty. Like all major electronic stores that tell you you should buy the extention, cause they would if they were to buy anything electronic. It's like 60% of what they sell comes from extented warrenty sales.
Did most of you guys buy the extended warranty after they sent you a new/repaired box?
I am seriously thinking about it. They are sending out my RMA box today.. Did anyone send back the console without the HDD? myabe I can get a free hdd out of this.
Post by: QwertyUiop14444444 on January 09, 2006, 12:05:00 AM
They are all enclosed in a plasting case that is about 1 inch bigger on all sides of the console. Wal-Mart leaves theirs on for 24/7. Are these overheating as well? Wal-Mart had an XBOX 360 a few weeks before launch on display and it has been in the case ever sense. Chances are they are the same consoles. I work at Best Buy and we have had the EXACT same console in the tiny plastic case since November 10th. It runs for roughly 14 hours each day.
So what's the deal? Did the retailers get special XBOX 360's or what? I was just wondering why I've heard so many "overheating problems" with these things yet Wal-Mart leaves their display console on 24/7 in a tiny plastic case.
Post by: jROC99 on January 09, 2006, 10:07:00 AM
QUOTE(QwertyUiop14444444 @ Jan 9 2006, 02:12 AM)
So if all these XBOX's are overheating then what is the deal with all the 360's I see on display at Wal-Mart and Best Buy etc..?
They are all enclosed in a plasting case that is about 1 inch bigger on all sides of the console. Wal-Mart leaves theirs on for 24/7. Are these overheating as well? Wal-Mart had an XBOX 360 a few weeks before launch on display and it has been in the case ever sense. Chances are they are the same consoles. I work at Best Buy and we have had the EXACT same console in the tiny plastic case since November 10th. It runs for roughly 14 hours each day.
So what's the deal? Did the retailers get special XBOX 360's or what? I was just wondering why I've heard so many "overheating problems" with these things yet Wal-Mart leaves their display console on 24/7 in a tiny plastic case.
It's not just overheating.. and overheating is not to blame for all the problems.
Read the whole topic and you will see. !
jROC
Post by: QwertyUiop14444444 on January 09, 2006, 01:31:00 PM
QUOTE(jROC99 @ Jan 9 2006, 11:14 AM)
It's not just overheating.. and overheating is not to blame for all the problems.
Read the whole topic and you will see. !
jROC
I read about 15 pages of this topic. If overheating isnt to blame, then what is?
Post by: BigJoe75 on January 09, 2006, 01:47:00 PM
Here is a picture of PDZ
I sent mine back to MS in a cardboard coffin.
I was so miffed, I created my online forum dedicated to faulty xbox 360
http://www.xbox360faults.co.uk
Post by: GenocideKommando on January 10, 2006, 10:14:00 AM
HDs are also hard to find down here... I happen to get one that had fell and was behind some games at my local shop. lol So I'm good. Hope you get the things right.
Post by: Avenger 2.0 on January 10, 2006, 10:57:00 AM
QUOTE(camm @ Jan 10 2006, 06:53 PM)
^^^ thanks It says Oct 14, 2005 which is older than I expected considering it wasn't sold til Dec. 23rd. I understand no launch titles utilize the 3 cores on the cpu and in fact only use one of them. I wonder if using all 3 cores will cause more failures due to additional hardware stress from higher game requirements. It will be interesting to see. I am going to check into the additional MS warranty here in Canada considering these are such new hardware devices.
Dashboard uses 5% of core 2 and 3. So they will most likely work.
Post by: jet98 on January 10, 2006, 06:28:00 PM
Just got mine back today after 5 days of them trying to repair it. I just sent them the 360 and not the hard drive with it and they sent me a refurb. 360 and a new hard drive. Unit is made dec. 1 2005.Seems to work for now but will game on til it breaks again
. Anyone want to buy a Hard Drive?
Post by: COB Shady on January 11, 2006, 02:39:00 PM
Post by: Lizotte on January 11, 2006, 02:46:00 PM
Post by: krims0n on January 12, 2006, 08:04:00 AM
QUOTE(Lizotte @ Jan 11 2006, 03:53 PM)
Mine overheats... but if I keep a small fan behind it, it doesn't. Its sitting on its own wood pedastal to give max circulation... So I don't know, i've just been sort of waiting to call them. I guess if people are starting to have good repair experiences in the US I might give it a shot.
Just a warning. I had the same problem, and was able to fix it by blowing a fan across the xbox to improve cooling. However my unit just kept degrading in shape from their, and got to the point where I couldn't play a game for more than 10 minutes without it crashing.
I just returned mine to Best Buy last night (2 days before warranty expires) and got a refund. I'll buy a new one in February or March that will hopefully have some revised hardware.
Post by: GenocideKommando on January 12, 2006, 09:46:00 AM
QUOTE(Lizotte @ Jan 11 2006, 03:53 PM)
... I guess if people are starting to have good repair experiences in the US I might give it a shot.
I've experienced excellent repair service and I'm in the US. Still not sure why other people aren't. In the beginning I got my box within three days of calling and got it back by two days. It worked, however I forgot to send the damaged game disc so I called them up and told them about it, they said they had three games to offer and I chose one. Got it by the end of the week, then I called back and told they how they forgot my HD and they sent one next day to me. I'm not complaining... however I hope my luck holds up.
Anyway, if I wasn't in the US and Canada then I wouldn't send my console off seeing as how multiple people are having troubles. However if you're in the US and have a damaged one then I would send it off asap. Maybe you'll get something free out of it. *shrugs* Not sure.
Post by: GenocideKommando on January 12, 2006, 03:11:00 PM
Anyway, Stan if I were you I'd call back and complain... tell them you did your part and you want them to do theirs. If they cannot let them know what they're going to do to compensate you for waiting and for their error. Worth a shot I say. Hope you get things sorted out soon.
Post by: SniperKilla on January 13, 2006, 12:06:00 PM
kept my old hdd.. even tho the support guy said to include it... got a new harddrive back
brand new xbox it seems... manuf date in mid december...
called last friday.. got today.. a week.. not bad
Post by: StanleyTheManley1 on January 14, 2006, 06:52:00 PM
QUOTE(SniperKilla @ Jan 13 2006, 01:13 PM)
just got my replacement...
kept my old hdd.. even tho the support guy said to include it... got a new harddrive back
brand new xbox it seems... manuf date in mid december...
called last friday.. got today.. a week.. not bad
where do you live at sniper? i could've driven back and forth to the repair shop about 200 times now.... literally.
Post by: jet98 on January 15, 2006, 08:22:00 AM
Post by: QwertyUiop14444444 on January 15, 2006, 08:31:00 PM
Post by: StanleyTheManley1 on January 16, 2006, 09:18:00 AM
Post by: IncubusPhil on January 16, 2006, 05:40:00 PM
This is rotten. I'm really pissed at MS's lack of customer support. I also read in these postings that some people complained and got free games. How did you go about doing this? Because i really think i deserve something if i have to wait a month to get a system back that really shouldn't have been faulty in the first place!
peace
Post by: shorthrow on January 18, 2006, 03:09:00 PM
Post by: shorthrow on January 18, 2006, 04:31:00 PM
QUOTE(shorthrow @ Jan 18 2006, 04:16 PM)
i've got a premium package and i've been playin it for a week or so when all the sudden i'm playing cod2 and it says reconnect controller so i think ok i'll just reset it then it shows up as controller 2 even though i only own 1 so i think dubble you tee eff m8....what should i do?
nvm fixed it
Post by: punker_bob_23 on January 18, 2006, 06:04:00 PM
Post by: SickJoda on January 18, 2006, 07:29:00 PM
i would say no.
Post by: Zasa99 on January 18, 2006, 09:11:00 PM
Post by: StanleyTheManley1 on January 19, 2006, 03:13:00 PM
I take it in and open it only to find that they didn't include the FRIGGIN' POWER SUPPLY!!!!! unfugginbelievable
Called back. Shipping one will be here in a couple days.
Super!
Post by: EvolutionVII on January 19, 2006, 05:01:00 PM
Post by: RuthlessCrib on January 20, 2006, 11:00:00 AM
Post by: punker_bob_23 on January 20, 2006, 01:53:00 PM
Post by: RuthlessCrib on January 20, 2006, 02:30:00 PM
QUOTE(punker_bob_23 @ Jan 20 2006, 04:00 PM)
I finally recieve my "repaired" system. It is infact a refurbished system that looks like it was owned by a 10 year-old. I look past its cosmetic defects and plug it in ready to make up for all the gaming I have missed out on. I turn it on and BANG! 3 lights of death, I call customer service and they are sending me another box to send this one in. I am so pissed off right now words do not describe. Oh and these people saying they are getting "free games" for their troubles are liers. Customer Service told me that these are onlt rumors. If it wasn't I would have gotten something free because I was irate with Customer Service I brought up the fact that this is Bullshit for me to have 2 defective systems in a Row and that I'm not just a consumer with MS I'm an investor as I own stock in the company. I should recieve my shipping box within a day or two. Lets see what happens now...Check MS...Check Indeed
Well when they told me they would repair it Im expecting the same system back or a brand new one not somebody elses used one. I tracked it and they got it today so expecting it now in less then 7 days back. I can't believe they did that to you and gave you a different one. I tell you one thing since I wrote down all the numbers on my system if they sent me one that is not mine which cosmeticly is in MINT condition even if the other one does work I will be more then pissed. When they say they will fix it or replace it I believed that meant ours.
I treated mine like gold even left the sticker on the front that covers the USB port. I expect the same in return.
Post by: Karlito525 on January 20, 2006, 04:11:00 PM
Post by: QwertyUiop14444444 on January 20, 2006, 05:29:00 PM
Post by: punker_bob_23 on January 20, 2006, 11:08:00 PM
QUOTE
i just sent mine in about a week ago and theyve had it for about 4 days, yet still havent sent a replacement back to me
anyone know the time it took them to repair your system and send back your 360?
where you live would help too
anyone know the time it took them to repair your system and send back your 360?
where you live would help too
I live in California and I got my replacement in 6 days. Granted my repalcement DID NOT work that's what the time frame was. Now I'll time them on round two! They ship them to McAllen Texas and overnight air the package. Hope that helps
Post by: RuthlessCrib on January 22, 2006, 08:06:00 AM
QUOTE(punker_bob_23 @ Jan 21 2006, 01:15 AM)
I live in California and I got my replacement in 6 days. Granted my repalcement DID NOT work that's what the time frame was. Now I'll time them on round two! They ship them to McAllen Texas and overnight air the package. Hope that helps
Well I just contacted support and they said I should have mine back tommorow and from the UPS tracking number it looks that way which I think is great servios 4 days total from my house and back if it does come tommorow BUT when asking him if I will be getting mine back repaired since it didnt have a single scratch on it he said he didnt know but the repair center might send another one refurbished. I think if they cant fix mine I should get a brand new one not somebodys old possible beat up one thats BS. Will see but I was pretty pissed when to me it sounded like I will not get mine back but another one.
Post by: sakattack on January 23, 2006, 07:46:00 AM
QUOTE(QwertyUiop14444444 @ Jan 21 2006, 04:36 AM)
If you have three red lights your AV cables probably arent plugged in the right way.
yes and all we had to do was plug the damn thing in the right way and all our problems wud hv been solved. U shud freaking read properly to pass such comments.. Ppl hav had probs while they were using the damn box idiot.
I myself was using it and then it froze and then went to the light blinking issue. M$ is calmly taking back and replacing the units cuz they know there is a major fault in the 1st batch of their hardware.
Post by: d13w93 on January 23, 2006, 01:28:00 PM
Post by: EvolutionVII on January 23, 2006, 02:36:00 PM
Post by: RuthlessCrib on January 23, 2006, 03:06:00 PM
QUOTE(EvolutionVII @ Jan 23 2006, 04:43 PM)
did they include a next day air label with anybody elses. I just got my shpping box today.
Does it work? Yep I got my refurbished one today also and guess what. Doesnt work. It worked for about 20min then locked up, I unpluged it, plugged it back in and all I get is a black screen that says E 74 error contact support. I cant get out of this screen anymore as a few times I did get into the game but no more. Contacted support and they said this code means a hardwhere issue and I need to send it back. Second time now so I told them I want a BRAND NEW one since thats what I paid for.
Post by: RuthlessCrib on January 23, 2006, 04:05:00 PM
QUOTE(enph @ Jan 23 2006, 05:15 PM)
my god, this has got to be the shittiest repair and tech support ever
i called today, hoping to get a update of why it takes a week to repair, knowing that they got the box on tuesday
and what the fuck does the lady say, they recieved it on friday
and i have tracking proof they got it on tuesday,
i thought about going apeshit but decided to accept this crap and just call tommrow and find out what is going on
if it doesnt ship today or tommorow, im gonna be really fucking pissed
Ya I got mine back in 4 days but it doesnt work so whats the point. Hope you have better luck. Gee my first brand new one at least worked after about 10 times loading a game this one doesnt work at all now. If I knew that I would have dealt with the loading problem and kept mine. Another week, Here we go again. Dont they check these before they leave the factory? WTF
Post by: sakattack on January 24, 2006, 03:37:00 AM
QUOTE(QwertyUiop14444444 @ Jan 24 2006, 10:49 AM)
Yes, and you "shud" learn to spell properly before you tell me I need to read properly you fucking idiot
Hey retarded asinine dumbwit, this is not a fuking english literature thread, if u hv never encountered short forms in ur 15 yrs of life then i can't help it. I can touch type 45+ words per min, but will use shortforms whenever i want to...I can't cater to all 3 ppl (people) who hv an IQ in single digit. FFS, LMFAO, LOL, IMHO, u r a turd...now i've given u alot of words to learn for next 10 yrs...try to go slow otherwise ur pea-sized brain mite (might) overheat and then u'll b blinking 3 red lights for the rest of ur life RIP..
QUOTE(QwertyUiop14444444 @ Jan 24 2006, 10:49 AM)
No shit? People were having problems with their consoles? No fucking way! I thought this entire thread was for "People who were having problems with their sex life." God im so retarded
Wow, finally admission of truth there..
QUOTE(QwertyUiop14444444 @ Jan 24 2006, 10:49 AM)
By the way, what the FUCK does "Ppl" mean? Learn to fucking spell.
Nothing much, just like u.. BTW WTF DOES "LEARN TO FUKING SPELL" MEAN??? CHK UR GRAMMER ASSWIPE
QUOTE(QwertyUiop14444444 @ Jan 24 2006, 10:49 AM)
You are probably one of the idiots that shoved your console in a 4 by 2 inch space and covered it in carpet, and you wonder why it fucked up.
Actually yes, u were bending over for some reason and i cudn't help but shoving it up ur arse..
QUOTE(QwertyUiop14444444 @ Jan 24 2006, 10:49 AM)
Well actually when I first set mine up it gave me the three red lights of death, but it was because I didn't have the cables set up correctly. So I'm not sure.
Display cable conectivity issue is 4 red light DICKHEAD (what a fuking retard u r )
Post by: jiggysmb on January 24, 2006, 07:57:00 AM
Post by: Karlito525 on January 24, 2006, 01:43:00 PM
Post by: RuthlessCrib on January 24, 2006, 05:39:00 PM
QUOTE(IncubusPhil @ Jan 24 2006, 03:51 PM)
I'm absolutely rotted. It will be exactly a month tomorrow and still my problem's not fixed. Finally got a NEW xbox back from MS to open up the box and find out that they forgot to send me a HD. I call back, get mad, talk to a supervisor and they tell me i have to wait 3 days for someone to call me back and confirm that i don't have a HD. They said there will be an "investigation period". Is someone going to come to my house and search it to see if i actually did, or did not recieve the HD? I asked the supervisor if that's what they were gonna do, and he said "no", so why even wait 3 days? why can't they just overnight me a new HD through Purolator or DHL? it makes no sense to me!
I call back today to get an update because i'm getting rotted with this service to find out my case hasn't even been sent to the service center, so nothing has even started to be done about this. I'm really pissed off. I really hope MS loses a lot of money over 360 and i really hope they hire some better people in their call centers who know what they're talking about, as well as at least try to resolve the problems in a timely manner. Not a month later. My little brother has been waiting to play the 360 since Christmas day, but nope, we've gotta wait a month calling MS constantly just being sent around in circles. I'm pissed.
Screw you MS!!!!!
They told me to make sure I just send the core consol without the hardrive. So I did and got a refurbished one in the other day that gives me the black screen of death and locks up everytime I play NFS but for some reason it has been working all day today eventhough all day yesterday I could not even load one game. Whats with these things anyway? Im now stuck between a rock and a hardplace. Should I still send it back AGAIN and hope I get a perfect working one or keep this one as now it seems to be working better? Also when they sent me this one they sent it with a brand new harddrive the left on so I have two now so I cant complain too much I guess. Oh well.
Post by: sakattack on January 25, 2006, 01:18:00 AM
QUOTE(Karlito525 @ Jan 25 2006, 12:50 AM)
lol this is some good stuff
Yep this pimple faced kid is hilarious....
worth wasting few secs to read his nonsensical rantQUOTE(IncubusPhil @ Jan 25 2006, 12:51 AM)
I'm absolutely rotted. It will be exactly a month tomorrow and still my problem's not fixed. Finally got a NEW xbox back from MS to open up the box and find out that they forgot to send me a HD. I call back, get mad, talk to a supervisor and they tell me i have to wait 3 days for someone to call me back and confirm that i don't have a HD. They said there will be an "investigation period". Is someone going to come to my house and search it to see if i actually did, or did not recieve the HD? I asked the supervisor if that's what they were gonna do, and he said "no", so why even wait 3 days? why can't they just overnight me a new HD through Purolator or DHL? it makes no sense to me!
I call back today to get an update because i'm getting rotted with this service to find out my case hasn't even been sent to the service center, so nothing has even started to be done about this. I'm really pissed off. I really hope MS loses a lot of money over 360 and i really hope they hire some better people in their call centers who know what they're talking about, as well as at least try to resolve the problems in a timely manner. Not a month later. My little brother has been waiting to play the 360 since Christmas day, but nope, we've gotta wait a month calling MS constantly just being sent around in circles. I'm pissed.
Screw you MS!!!!!
Dont blame the call center guys blame the fukers in QA and manufacturing dept of those chinese factories and in M$...
I'm left high and dry with the premium box of red blinking lights, as i reside 1000s of km away from USA...HOw to send the damn box to them, they r telling me to call USA or UK and get it registered there
Post by: sakattack on January 25, 2006, 01:52:00 AM
QUOTE(QwertyUiop14444444 @ Jan 25 2006, 11:40 AM)
I would send it in.
Wow, ur a genius
how did u come up with such a brilliant suggestion?? must be cuz of those M&Ms u eat
Post by: Drunkn_Munky on January 25, 2006, 03:17:00 AM
QUOTE(sakattack @ Jan 25 2006, 10:59 AM)
Wow, ur a genius
how did u come up with such a brilliant suggestion?? must be cuz of those M&Ms u eatYou really are a twat. He asked for an opinion and someone gave him his opinion, what the fuck is wrong with that? Grow up, go outside and go argue with the little kiddies down the playground. You're nothing but an immature little kid who thinks he is unstoppable because he's behind a computer screen. Give me your address and we'll have this little debate face-to-face, see who's the pimple faced kind then, shall we?
Flame me all you like, it really doesn't bother me, just flame me through PMs or emails rather than ruin good threads. I'll even give you my MSN and phone number if you want
Mod, please suspend or ban this dickhead, he's obviously only in this thread to flame.
Post by: sakattack on January 25, 2006, 05:53:00 AM
QUOTE(Drunkn_Munky @ Jan 25 2006, 02:24 PM)
You really are a twat. He asked for an opinion and someone gave him his opinion, what the fuck is wrong with that? Grow up, go outside and go argue with the little kiddies down the playground. You're nothing but an immature little kid who thinks he is unstoppable because he's behind a computer screen. Give me your address and we'll have this little debate face-to-face, see who's the pimple faced kind then, shall we?
alright then fly over to Dubai, UAE, Middle East, Asia.... I'll be waiting at the airport, 5'9" approx 185 pounds, in early 30s... We'll c who'll do what to whom..
Post by: Drunkn_Munky on January 25, 2006, 09:12:00 AM
Is this guy I should be looking for?
Please, PM me or email me, you've ruined this thread enough already.
Anyway, anyone got any idea on the response time in the UK? My 'box crashes on the Xbox Guide but I don't want to have to wait months to get it back.
Post by: d13w93 on January 25, 2006, 11:26:00 AM
Post by: Spark on January 25, 2006, 12:25:00 PM
QUOTE(sakattack @ Jan 25 2006, 10:25 AM)
Yep this pimple faced kid is hilarious....
worth wasting few secs to read his nonsensical rantDont blame the call center guys blame the fukers in QA and manufacturing dept of those chinese factories and in M$...
I'm left high and dry with the premium box of red blinking lights, as i reside 1000s of km away from USA...HOw to send the damn box to them, they r telling me to call USA or UK and get it registered there
No offence, but that's one of the risks of importing hardware. If the console isn't out in your territory, you're lucky that they have even helped you that far, and not told you to piss off straight away, which is what most other companies would have done.
I completely agree with you though, it's quality control that should be getting in shit for this, not the poor bastards who answer the phones and are left to pick up the pieces.
Post by: lostboyz on January 25, 2006, 12:44:00 PM
shut up, be helpful or get out. you are a poor representation of the community we have here
Post by: QwertyUiop14444444 on January 25, 2006, 01:41:00 PM
QUOTE(QwertyUiop14444444 @ Jan 20 2006, 06:36 PM)
If you have three red lights your AV cables probably arent plugged in the right way.
Let me change this to "If you have three red lights your AV cables might not be plugged in the right way. I didn't mean to suggest that this would be , 100% , for sure your problem.
Post by: lostboyz on January 25, 2006, 03:04:00 PM
Post by: StanleyTheManley1 on January 25, 2006, 05:51:00 PM
Post by: Drunkn_Munky on January 26, 2006, 02:57:00 AM
QUOTE(d13w93 @ Jan 25 2006, 08:33 PM)
My UK experience: Called in the fault on Sunday, they sent the box tuesday, I sent it back Wednesday, they sent my new one Friday. So it was very fast.
Thanks, I've been worrying I'll be months without my 'box like some other people have been.
"anyone have a missing drive?" I read it somewhere in this thread. Although they've waited over a month for it. Good luck.
Post by: RuthlessCrib on January 26, 2006, 09:31:00 AM
Just got that in today and need to make sure everything works for a few days before giving it to him. Its only right I test it out you think?. Hey I paid for it.
Post by: EvolutionVII on January 26, 2006, 02:36:00 PM
Post by: BRIDGECHASM on January 26, 2006, 08:53:00 PM
My 360 after 2 weeks of 1-hour-a-day gaming stated E74 about five times in a week. Luckily, a MS representative was very helpful and ordered ny xbox to be repaired. Before that thought, the HD wires , when hooked up produced a perfect double image on my tv. Still leaving the wires in the same place, I switched the swithch to tv instead of HDTV. It worked perfectly.
Post by: WickedGit on January 27, 2006, 11:20:00 AM
First one purchased on 2nd Jan from Game in Middlesbrough, lasted 90 minutes then optical drive failed and would not read and DVD formatted media - read CDs fine.
The replacement lasted a week, froze a few times then I got the three red lights. Phoned in on the 17th and then waited a week before calling again only to be told my previous call had not even been logged. Furious.
Two consoles, two failures, both different faults. Both consoles handled and cared for like rare china, both sat alone (horizontally) on glass shelf with psu on separate glass shelf, no heat source anywhere near em. Ambient temperature of room is 19 degrees, plus or minus one degree.
I have had three differing requests for items to return: firstly console and psu, secondly console only and lastly console, psu, hard disk drive and kettle lead.
I have had to take two days (wasted) holidays from work that to buy back would cost more than the cost of the console - it is almost cheaper to throw it away and buy another.
Quality sucks. Support sucks.
Sorry to sound negative and moan on my first post here, but it really is disappointing
Post by: punker_bob_23 on January 27, 2006, 01:11:00 PM
Post by: twistedsymphony on January 27, 2006, 01:42:00 PM
A link to this topic will remain in the newly created Xbox 360 Error Codes Explained FAQ
http://forums.xbox-s...howtopic=484726
If you're having problems I suggest you read that topic, Also this will help others read about their problem before posting here.
If you have any questions please PM me.
Post by: gwarslave_josh on January 27, 2006, 06:42:00 PM
QUOTE(BRIDGECHASM @ Jan 26 2006, 08:00 PM)
Before that thought, the HD wires , when hooked up produced a perfect double image on my tv. Still leaving the wires in the same place, I switched the swithch to tv instead of HDTV. It worked perfectly.
Are you using the DVI or and HDMI cable? If so change the channel on your TV then change it back the the correct input. My cable box does this to me all the time if I turn it on before I turn on my TV. Or make sure you let your TV "turn on" before you power up your Xbox.
Post by: dikdiamond on January 28, 2006, 10:23:00 AM
Assuming the worst I tried unplugging my console completely,reattching everything,cables,etc. Nothing different. So then I tried without the hd. Without the HD all my games booted fine,but when I powered my system down,and attached the HD,same problem. So I went through the process again,left off my hd,booted up a game,and then reattached the hd with the sytem on. The screen went black but then completely rebooted and allowed me access to everything like nothing had happened. So far so good I went through and made sure all my gamesaves were there,my Live profile and everything else I have on there,and everything is. Games play ok. I've got plenty of ventilation for the console and power supply(held up by an upside down cd cake box lid ) Weird thing is,I had to reset the time and date. Nothing else. I'm not saying this is a permanent fix,and if it does mess up again I'll post,but it may help out a little.
Post by: clerks37 on January 28, 2006, 10:38:00 AM
Post by: clerks37 on January 29, 2006, 03:24:00 AM
Post by: RuthlessCrib on January 31, 2006, 09:30:00 AM
Post by: dikdiamond on January 31, 2006, 09:56:00 AM
Post by: sakattack on February 01, 2006, 03:52:00 AM
QUOTE(killer63 @ Feb 1 2006, 09:49 AM)
I had to send in my original 360 in because it would keep freezing. It went really fast I sent it in on monday got back on friday. After 2 days of play my games started to freeze again. At least they sent me Quake 4 for free. I thought it was weird that it wasnt a MS game.
Can u guys in USA or UK go to the consumer rights protection agency and file with them a class action suit against M$hit ????
Post by: WickedGit on February 01, 2006, 02:02:00 PM
I didn't pay nearly £500 for a second hand games console.
Post by: gsxr on February 02, 2006, 06:34:00 AM
QUOTE(clerks37 @ Jan 28 2006, 05:45 PM)
mine died and when i sent it in and got it back it had a hdd on it
hey clerk when i called myxbox they asked me when i was doing my info if i had core or premium. I told them core. I wonder if you tell them you have a premium do they still tell you to ship in the HD with the premium or do they still not tell you to send it back in the white box with the 360/premium variant or just 360 premium variant console without HD?
After reading about the problems still going on I might call and talk to someone higher up?
Anyone talked or argued with anyone for some sort of compensation. like the people at M$ flub up and forget hdd or atleast give me a free friggin warranty, How much does ext warranty cost our of curiosity. Cause it scares me even after three months and more than one repair run and still getting lock-ups and still problems.. blagh.
I really love this console but M$ is handling this like total BS. I also agree and can plainly see now why they can not pump em out.
Does billy really take the hit on them, i know it was some on the xbox1 but is it really $700ish to make the 360? I know I read it on the main page but is it truth or rumor. It would not suprise me with the hardware it boasts though.
Post by: RuthlessCrib on February 02, 2006, 04:54:00 PM
QUOTE(gsxr @ Feb 2 2006, 08:41 AM)
hey clerk when i called myxbox they asked me when i was doing my info if i had core or premium. I told them core. I wonder if you tell them you have a premium do they still tell you to ship in the HD with the premium or do they still not tell you to send it back in the white box with the 360/premium variant or just 360 premium variant console without HD?
After reading about the problems still going on I might call and talk to someone higher up?
Anyone talked or argued with anyone for some sort of compensation. like the people at M$ flub up and forget hdd or atleast give me a free friggin warranty, How much does ext warranty cost our of curiosity. Cause it scares me even after three months and more than one repair run and still getting lock-ups and still problems.. blagh.
I really love this console but M$ is handling this like total BS. I also agree and can plainly see now why they can not pump em out.
Does billy really take the hit on them, i know it was some on the xbox1 but is it really $700ish to make the 360? I know I read it on the main page but is it truth or rumor. It would not suprise me with the hardware it boasts though.
No I have the premium, well had I should say and both times they told me to take of the Harddrive. Waiting for my 3rd one now about 8 days.
Post by: mikedavis2838 on February 03, 2006, 06:58:00 AM
QUOTE(punker_bob_23 @ Jan 29 2006, 10:02 AM)
So I finally was able to sit down and boot up the 3rd Xbox 360 I've had. After telling M$ they had better send me an UN-USED system, they finally did. It works great, but so did my first one for two months before it crashed.
If it worked for 2 months that leaves 7 days to exchange it two times. damn, thats fast turnaround
Post by: clerks37 on February 03, 2006, 07:55:00 AM
mine died aswell so I called 1-800-4my-xbox and they said that i will get a box by Friday it Will be empty and to send back the system and power supply sense it's a core i don't have to send my hdd as i got it from wal-mart does this sound right to any of you I was on line with Madden 06 and it locked up so I powered off and turned it on and got 3 red lights flashing so turned off took off hdd still the same m$ says it's common sense it was A launch day core this suck all weekend and no 360
Post by: kneehighspy on February 03, 2006, 11:10:00 AM
1 day with my new 360 and this is what i get. build date is 01/06/2006
//kneehighspy
Post by: echto on February 03, 2006, 09:29:00 PM
QUOTE(clerks37 @ Feb 3 2006, 07:02 AM)
i don't have to send my hdd as i got it from wal-mart does this sound right to any of you
No it doesn't because in your post at the top of the previous page you said MS sent you the harddrive.
Post by: dali71 on February 04, 2006, 01:40:00 AM
QUOTE(diosagain @ Feb 4 2006, 02:42 AM)
We need to act now! We have been scammed by one of the biggest corporations in America and we deserve retribution.
Sincerely,
One pissed off Xbox 360 owner!
Amazing, you figured out their nefarious plan! To invest an assload of money into research and development for a new system, then sell it at a loss, after carefully engineering so that it will break. This insures that they can't sell any extra software to try and recoup their losses on the hardware, and also serves to alienate their customer base....brilliant, eh? (That's about a 10 on the sarcasm meter for you folks at home
)I mailed off my 360 to MS today to have it repaired, but you don't see me freaking out. I knew that as an early adopter of new technology I was taking a chance, but I accepted the risk. I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console. So calm down, have a beer or your drink of choice, and give them a chance to make things right and keep you as a customer. I assure you they want to receive more of your money in the future.
Post by: MothXz on February 04, 2006, 03:27:00 AM
Post by: Lizotte on February 04, 2006, 07:00:00 AM
Post by: RuthlessCrib on February 04, 2006, 07:35:00 AM
QUOTE(Lizotte @ Feb 4 2006, 08:31 AM)
Why is it the most angry complainers don't have gamercards?
Well Im waiting on my 3rd one its been awhile now and I really can't complain too much because support for me at least has been great eventhough there consols havent treated me well.
Anyway I called support yesterday and they said they did not start working on it yet but told me they would send me a free game for my troubles. They had 3 to choose from so I took Perfect Dark Zero. Thats already on its way, too bad I cant play it. For somebody who said before that MS is not giving people free games because of this well I just proved that to be wrong. Anyway hope some of you get something but dont say RuthlessCrib sent you when asking for one.
Post by: Nosferatu on February 04, 2006, 04:18:00 PM
I bought my 360 on Jan 16th, 2006 (manufactured on 10/15/05). I've been playing it (sometimes for hours at a time) ever since then with no problems. It's well ventilated, and kept away from the power supply brick. I have it sitting horizontally.
Today, I turned it on, plugged my iPod into it and started listening to music from the dashboard. About 10 minutes later, the console froze with blue and green lines running vertically down the screen. I turned it off, and when I tried turning it back on, I got the three blinking red lights on the power button.
I tried all of the techniques mentioned on MS's site (unplug the console, remove the HDD, etc.) and nothing seems to work. Every once in a while, If I unplug everything (HDD included) except for the power cable, I can hit the power button several times in a row very fast and I will get FOUR blinking red lights on the front (meaning that the A/V cable is disconnected). At that point, if I plug tha A/V cable in, the console will start up. The Xbox logo will appear and then when it fades out to just a greenish white screen (usually when the dashboard is about to load), it will just hang. I did get it to load the dashboard one time (I had everything plugged in [A/V cable, power & HDD] except for the network cable). As soon as I plugged the network cable in though, the whole screen turned black and the console froze. After turning it off and back on, I got the three blinking red lights again.
I called MS's support line and they're going to send me a box to ship it back to them in for repairs. They said it wouldn't arrive for four days. Great. I hope they get this stuff sorted out fast. This is such a pain in the ass.
This post has been edited by Nosferatu: Feb 5 2006, 12:24 AM
Post by: deakphreak on February 04, 2006, 03:46:00 PM
Post by: sakattack on February 05, 2006, 06:12:00 AM
QUOTE(Lizotte @ Feb 4 2006, 05:31 PM)
Why is it the most angry complainers don't have gamercards?
u can chk mine sakattack500 , i can't waste time to copy and make it into an avatar. And i only managed to play for 10 days till the damn thing died.
Post by: sakattack on February 05, 2006, 05:47:00 AM
QUOTE(Lizotte @ Feb 4 2006, 05:31 PM)
Why is it the most angry complainers don't have gamercards?
u can chk mine sakattack500 , i can't waste time to copy and make it into an avatar. And i only managed to play for 10 days till the damn thing died.
Post by: sakattack on February 05, 2006, 06:14:00 AM
QUOTE(dali71 @ Feb 4 2006, 12:47 PM)
Amazing, you figured out their nefarious plan! To invest an assload of money into research and development for a new system, then sell it at a loss, after carefully engineering so that it will break. This insures that they can't sell any extra software to try and recoup their losses on the hardware, and also serves to alienate their customer base....brilliant, eh? (That's about a 10 on the sarcasm meter for you folks at home
)I mailed off my 360 to MS today to have it repaired, but you don't see me freaking out. I knew that as an early adopter of new technology I was taking a chance, but I accepted the risk. I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console. So calm down, have a beer or your drink of choice, and give them a chance to make things right and keep you as a customer. I assure you they want to receive more of your money in the future.
yes, early adopters for cars shud expect the cars to break down on highways. I shud expect my Sony 50" LCD TV to start shutting down automatically or freeze images randomly. The the new digital camera's might turn on but not expected to work since its a new product. RIGHT ???? We shud all wait and let the products lie in the market for 1 yr before making a purchase just to be sure RIGHT?? Sarcasm Level undefined....
R u a M$ whore??? If u r willing to throw down money down the toilet i dont give a damn, but i better get a product which shud perform as suggested by the fuking Manufacturer. If they wanted to do a fuking BETA Test then they shud say so and not charge us. The first thing they shud hv done was to close down the damn factories in china producing the piece of crap, and fire the QA guys. THen paid off atleast double the amount to all the ppl who had defective products, i'm assuming 1 in 5 ppl ???
After this they shud go back to the drawing board and launch it along with ps3 by 2007 when the product is ready.
Post by: grim_d on February 05, 2006, 07:48:00 AM
Post by: echto on February 05, 2006, 10:46:00 AM
QUOTE(sakattack @ Feb 5 2006, 05:21 AM)
I shud expect my Sony 50" LCD TV to start shutting down automatically or freeze images randomly.
This is the 50" Sony I've got. Not one problem from day one.
http://esupport.sony...?mdl=KDF50WE655
Post by: diosagain on February 05, 2006, 12:41:00 PM
QUOTE(dali71 @ Feb 4 2006, 08:47 AM)
Amazing, you figured out their nefarious plan! To invest an assload of money into research and development for a new system, then sell it at a loss, after carefully engineering so that it will break. This insures that they can't sell any extra software to try and recoup their losses on the hardware, and also serves to alienate their customer base....brilliant, eh? (That's about a 10 on the sarcasm meter for you folks at home (IMG:style_emoticons/default/wink.gif) )
I mailed off my 360 to MS today to have it repaired, but you don't see me freaking out. I knew that as an early adopter of new technology I was taking a chance, but I accepted the risk. I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console. So calm down, have a beer or your drink of choice, and give them a chance to make things right and keep you as a customer. I assure you they want to receive more of your money in the future.
It's amazing that people like you out there exist. For you to just say we should bend-over and take it makes you no better then MS theme selves. I paid almost 500.00 for something that I expect to work. You are telling me that I should expect my product to fail and when it does be patient with them in sending me a new one. Well f*ck that! My console died and so has a good portion of the people's in this forum. Yeah, sure a margin of error should be about 3 percent. The thing is I think the number is a lot higher then that. I think that all of the systems released will eventually begin to fail over time if they haven't already. So people like you who are copasetic with MS sticking it in you makes me sick. My expensive product died and the big bad corporation should be held responsible! I didn't receive a warning label on the box stating that this is a new product and has a chance of failing two months down the road. I see the warning on the pack of cigarettes but I don't see it on the XBOX 360 package!
Post by: echto on February 05, 2006, 01:17:00 PM
QUOTE(diosagain @ Feb 5 2006, 11:12 AM)
I see the warning on the pack of cigarettes but I don't see it on the XBOX 360 package!
Apples and oranges.
Post by: doubljdog on February 05, 2006, 02:12:00 PM
yes, early adopters for cars shud expect the cars to break down on highways. I shud expect my Sony 50" LCD TV to start shutting down automatically or freeze images randomly. The the new digital camera's might turn on but not expected to work since its a new product. RIGHT ???? We shud all wait and let the products lie in the market for 1 yr before making a purchase just to be sure RIGHT?? Sarcasm Level undefined....
R u a M$ whore??? If u r willing to throw down money down the toilet i dont give a damn, but i better get a product which shud perform as suggested by the fuking Manufacturer. If they wanted to do a fuking BETA Test then they shud say so and not charge us. The first thing they shud hv done was to close down the damn factories in china producing the piece of crap, and fire the QA guys. THen paid off atleast double the amount to all the ppl who had defective products, i'm assuming 1 in 5 ppl ???
After this they shud go back to the drawing board and launch it along with ps3 by 2007 when the product is ready.
dude, you're a fuckin idiot, cars and tv's have been around for a long ass time, this is a brand new machine using a unique arch. tv's and cars use the same ideas, so quit bitching about your little 360 problem, i make dick for money and i still bought one, it broke on me and i'm getting it replaced, now you probably have 10 times the funds i do, so just quit crying about nothing you whiney little vagina
Post by: zilli0n on February 05, 2006, 02:23:00 PM
It didnt go into testing to August, then being released in September.
M$ knew about the issues prior to its release, at the test site, the proof was in a the bag. Out of every 10 360s that ran by at least 1 would break/crash etc... something would go down south either with the software or cheap components... They would test using a method which basically you insert a disc in the console, which puts the console through a serious of test trying to crash the console, testing for mem leaks etc...
The lack of quality in the games can be attributed to IBM, I dont know if this was reported here, but the original Dev Kits that were sent out, proccessor was only clocked at 2.4 Ghz vs what it is at retail 3.2 Ghz.
And of course why shipping consoles back I read now takes so long... do the math. They are low on supply to begin with and of course some can be chalked up to human error... (not taking care of it properly, ventalation wise).
This post has been edited by zilli0n: Feb 5 2006, 10:26 PM
Post by: dali71 on February 05, 2006, 02:00:00 PM
QUOTE(diosagain @ Feb 5 2006, 02:12 PM)
It's amazing that people like you out there exist. For you to just say we should bend-over and take it makes you no better then MS theme selves. I paid almost 500.00 for something that I expect to work. You are telling me that I should expect my product to fail and when it does be patient with them in sending me a new one. Well f*ck that! My console died and so has a good portion of the people's in this forum. Yeah, sure a margin of error should be about 3 percent. The thing is I think the number is a lot higher then that. I think that all of the systems released will eventually begin to fail over time if they haven't already. So people like you who are copasetic with MS sticking it in you makes me sick. My expensive product died and the big bad corporation should be held responsible! I didn't receive a warning label on the box stating that this is a new product and has a chance of failing two months down the road. I see the warning on the pack of cigarettes but I don't see it on the XBOX 360 package!
Frankly, sir, it is litigious people like you who make me sick, and who are ruining our country. Just because I am giving MS a chance to make this right does not mean that I am "copasetic with MS sticking it in me". Now if they refuse to repair your 360 or make sure you have a properly working console, then I would fully support you in whatever legal endeavors you may pursue. This is what our legal system is for, to right wrongs, not to try and get a payday from a company that you haven't even given a chance to rectify your problem. Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
Now, if none of my statements make any sense to you, and you truly view MS as a "big bad corporation", let me ask you one question: why did you support them with your hard earned money? Don't think that I am not sympathetic to your frustration, because I truly am. I just learned many years ago to temper my frustration with reason and logic, not knee-jerk reactionism.
Post by: zilli0n on February 05, 2006, 03:23:00 PM
QUOTE(dali71 @ Feb 5 2006, 01:07 PM)
Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
They knew they had issues with the console prior to it being released, trust me. Let alone it didnt go into testing till August, when it was to be released in September. Also its very easy to win a war when you are on a diffrent pedastool, M$ has a product released, Sony doesn't. They do have stockholders, and that is their business, stocks... they could care less about what goes on as long as their pockets stay full.
I do understand the frustration some of you maybe going through, however worst case scenerio, you really aren't missing out on that much at the moment. Put your money back in your pocket, return it to your retailer, and just save it for another day.
Post by: Nosferatu on February 05, 2006, 04:39:00 PM
QUOTE(Nosferatu @ Feb 4 2006, 11:49 PM)
I've got a dead one.
I bought my 360 on Jan 16th, 2006 (manufactured on 10/15/05). I've been playing it (sometimes for hours at a time) ever since then with no problems. It's well ventilated, and kept away from the power supply brick. I have it sitting horizontally.
Today, I turned it on, plugged my iPod into it and started listening to music from the dashboard. About 10 minutes later, the console froze with blue and green lines running vertically down the screen. I turned it off, and when I tried turning it back on, I got the three blinking red lights on the power button.
I tried all of the techniques mentioned on MS's site (unplug the console, remove the HDD, etc.) and nothing seems to work. Every once in a while, If I unplug everything (HDD included) except for the power cable, I can hit the power button several times in a row very fast and I will get FOUR blinking red lights on the front (meaning that the A/V cable is disconnected). At that point, if I plug tha A/V cable in, the console will start up. The Xbox logo will appear and then when it fades out to just a greenish white screen (usually when the dashboard is about to load), it will just hang. I did get it to load the dashboard one time (I had everything plugged in [A/V cable, power & HDD] except for the network cable). As soon as I plugged the network cable in though, the whole screen turned black and the console froze. After turning it off and back on, I got the three blinking red lights again.
I called MS's support line and they're going to send me a box to ship it back to them in for repairs. They said it wouldn't arrive for four days. Great. I hope they get this stuff sorted out fast. This is such a pain in the ass.
Just an update...
I called 1-800-4MY-XBOX back today to see if I really need to send my hard drive back with the console. I know for a fact that it's not the HDD causing the problem since it happens even with the HDD disconnected. They told me that I should send it anyway. Great. Now I have to go buy a memory card to transfer all of my saved games to so they won't get lost when I get the new console/HDD/power brick.
On the bright side, when I was on the phone with the customer service rep, I asked if there was anything they could do for all of the hassle I'm having to deal with. She transferred me to a supervisor. When she answered the phone, I explained to her what was going on and asked what they could do (very politely). She told me that they would send me a free copy of PGR3, Perfect Dark Zero, or Kameo. I've already got PGR3, and I don't really want PDZ, so I went with Kameo. Not bad. So far, I've been very pleased with their customer service. I just hope that I don't get my "new" console back sans the hard drive or power brick. We'll see!
Oh! When the supervisor was telling me that I still needed to send the HDD in with my console and power brick, I asked her why it was necessary. She said that if you have a "premium" system (one that came with the HDD), if you send it in without the HDD, they will register you as only having a "core" system. She went on to say that when this happens, your HDD is no longer covered under the warranty. So, for those of you thinking about not sending in your HDD when they ask you to, you may want to reconsider. I'm not sure how much truth there is to what she said, but I'm not going to test it.
This post has been edited by Nosferatu: Feb 6 2006, 12:42 AM
Post by: echto on February 05, 2006, 04:48:00 PM
QUOTE(Nosferatu @ Feb 5 2006, 03:10 PM)
Oh! When the supervisor was telling me that I still needed to send the HDD in with my console and power brick, I asked her why it was necessary. She said that if you have a "premium" system (one that came with the HDD), if you send it in without the HDD, they will register you as only having a "core" system. She went on to say that when this happens, your HDD is no longer covered under the warranty. So, for those of you thinking about not sending in your HDD when they ask you to, you may want to reconsider. I'm not sure how much truth there is to what she said, but I'm not going to test it.
Thats very interesting and good information to know but I would think that MS would already have a list of serial numbers for core, premiums, premiums with remotes, etc... Thinking logistics here, how many stores worldwide get what, so many premiums, so many cores, etc., serial numbers are more than likely already involved. Maybe the super was winging it just to keep a customer happy?
Post by: sakattack on February 06, 2006, 12:11:00 AM
QUOTE(echto @ Feb 5 2006, 09:53 PM)
This is the 50" Sony I've got. Not one problem from day one. (IMG:style_emoticons/default/biggrin.gif)
http://esupport.sony.com/perl/model-docume...?mdl=KDF50WE655
cool (IMG:style_emoticons/default/biggrin.gif) mine is this one http://www.sony-mea.com/product_details.asp?InpProdId=6067
U r better off with having HDMI connection, mine has 4 x s-videos 4 x composite and 2 x Components and useless memory stick reader (IMG:style_emoticons/default/mad.gif)
But its amazing, and yes, mine also doesnt hv any problems unlike XB360
Post by: sakattack on February 06, 2006, 12:34:00 AM
QUOTE(doubljdog @ Feb 6 2006, 12:43 AM)
QUOTE sakattack
yes, early adopters for cars shud expect the cars to break down on highways. I shud expect my Sony 50" LCD TV to start shutting down automatically or freeze images randomly. The the new digital camera's might turn on but not expected to work since its a new product. RIGHT ???? We shud all wait and let the products lie in the market for 1 yr before making a purchase just to be sure RIGHT?? Sarcasm Level undefined....
R u a M$ whore??? If u r willing to throw down money down the toilet i dont give a damn, but i better get a product which shud perform as suggested by the fuking Manufacturer. If they wanted to do a fuking BETA Test then they shud say so and not charge us. The first thing they shud hv done was to close down the damn factories in china producing the piece of crap, and fire the QA guys. THen paid off atleast double the amount to all the ppl who had defective products, i'm assuming 1 in 5 ppl ???
After this they shud go back to the drawing board and launch it along with ps3 by 2007 when the product is ready.
dude, you're a fuckin idiot, cars and tv's have been around for a long ass time, this is a brand new machine using a unique arch. tv's and cars use the same ideas, so quit bitching about your little 360 problem, i make dick for money and i still bought one, it broke on me and i'm getting it replaced, now you probably have 10 times the funds i do, so just quit crying about nothing you whiney little vagina
Hey asswipe, i make $4k a month but it leaves me with some dough to spend on things i like, but doesnt mean i throw the money out of the fuking window. I'm not like u peddling ur ass for money. I work and i respect the money i get. I'm not crying but angry like most of the guys here on the board who have been cheated off their money by a shoddy product. U may be used to low quality products but not me.
Post by: GSX on February 06, 2006, 05:40:00 AM
QUOTE(Nosferatu @ Feb 5 2006, 06:10 PM)
Great. Now I have to go buy a memory card to transfer all of my saved games to so they won't get lost when I get the new console/HDD/power brick.
BTW, this won't work on some games. I tried to transfer all my saves yesterday. PDZ and DOA4 won't let you do it. I don't play those games much, so it didn't really matter to me.
Post by: sakattack on February 06, 2006, 08:11:00 AM
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
Frankly, sir, it is litigious people like you who make me sick, and who are ruining our country. Just because I am giving MS a chance to make this right does not mean that I am "copasetic with MS sticking it in me". Now if they refuse to repair your 360 or make sure you have a properly working console, then I would fully support you in whatever legal endeavors you may pursue. This is what our legal system is for, to right wrongs, not to try and get a payday from a company that you haven't even given a chance to rectify your problem. Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
It is your pushover kind that are encouraging companies to come out with shoddy products. And we r not the ones dropping coffee on ourselves and suing the company selling coffee. Also we are not the ones whose children are obese and sue the fast food joints just cuz we are fuking retards in not stopping the children from eating all that junk food.
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
why did you support them with your hard earned money? Don't think that I am not sympathetic to your frustration, because I truly am.
Y I supported and purchased their product was that xbox was quite a sucess and although i never actually played on it ( i was happy with my ps2) i knew it was at par or even surpassed PS2 on the gaming front. But after this fiasco, i will not buy any hardware from M$, unless its out in the market for a long time and had been tested by the general public.
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
I just learned many years ago to temper my frustration with reason and logic, not knee-jerk reactionism.
u might have been burned before and learned ur lesson and since u dint do anything about it u get pushesover again.
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
Frankly, sir, it is litigious people like you who make me sick, and who are ruining our country. Just because I am giving MS a chance to make this right does not mean that I am "copasetic with MS sticking it in me". Now if they refuse to repair your 360 or make sure you have a properly working console, then I would fully support you in whatever legal endeavors you may pursue. This is what our legal system is for, to right wrongs, not to try and get a payday from a company that you haven't even given a chance to rectify your problem. Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
It is your pushover kind that are encouraging companies to come out with shoddy products. And we r not the ones dropping coffee on ourselves and suing the company selling coffee. Also we are not the ones whose children are obese and sue the fast food joints just cuz we are fuking retards in not stopping the children from eating all that junk food.
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
why did you support them with your hard earned money? Don't think that I am not sympathetic to your frustration, because I truly am.
Y I supported and purchased their product was that xbox was quite a sucess and although i never actually played on it ( i was happy with my ps2) i knew it was at par or even surpassed PS2 on the gaming front. But after this fiasco, i will not buy any hardware from M$, unless its out in the market for a long time and had been tested by the general public.
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
I just learned many years ago to temper my frustration with reason and logic, not knee-jerk reactionism.
u might have been burned before and learned ur lesson and since u dint do anything about it u get pushesover again.
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
Frankly, sir, it is litigious people like you who make me sick, and who are ruining our country. Just because I am giving MS a chance to make this right does not mean that I am "copasetic with MS sticking it in me". Now if they refuse to repair your 360 or make sure you have a properly working console, then I would fully support you in whatever legal endeavors you may pursue. This is what our legal system is for, to right wrongs, not to try and get a payday from a company that you haven't even given a chance to rectify your problem. Let me restate from my original post "I will give MS a chance to make this right, because I am intelligent enough to know that they wouldn't intentionally design a faulty console." Think about it, it would be a PR nightmare, and insure that they lost the nextgen console war before it ever really began. They do have stockholders to report to, don't they?
It is your pushover kind that are encouraging companies to come out with shoddy products. And we r not the ones dropping coffee on ourselves and suing the company selling coffee. Also we are not the ones whose children are obese and sue the fast food joints just cuz we are fuking retards in not stopping the children from eating all that junk food.
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
why did you support them with your hard earned money? Don't think that I am not sympathetic to your frustration, because I truly am.
Y I supported and purchased their product was that xbox was quite a sucess and although i never actually played on it ( i was happy with my ps2) i knew it was at par or even surpassed PS2 on the gaming front. But after this fiasco, i will not buy any hardware from M$, unless its out in the market for a long time and had been tested by the general public.
QUOTE(dali71 @ Feb 6 2006, 01:07 AM)
I just learned many years ago to temper my frustration with reason and logic, not knee-jerk reactionism.
u might have been burned before and learned ur lesson and since u dint do anything about it u get pushesover again.
Post by: Spark on February 06, 2006, 10:23:00 AM
Everytime I call them, I am promised a call back which doesn't actually materialise. To be honest now, it would seem as though their support staff are just as useless and lazy as their quality assurance personnel and I'm starting to wish I'd never set eyes on the fucking thing.
Post by: onejk on February 06, 2006, 12:20:00 PM
Also i had same problem as GSX with transfering game saves from hdd to mem stick, PDZ and DOA4 just won't copy over, but thankfully PGR 3 did, which is the game i've played most.
Do you think i should ask M$ for a free game or at least to re-enburse me for the 20+ pounds i had to spend on a mem stick becuase they wanted the hard drive back?
Post by: Spark on February 06, 2006, 12:39:00 PM
Just another example of Tecmo being anal fuckwits.
Post by: dali71 on February 06, 2006, 01:25:00 PM
QUOTE(sakattack @ Feb 6 2006, 09:42 AM)
u might have been burned before and learned ur lesson and since u dint do anything about it u get pushesover again.
It is quite clear from your post that you are an idiot. For the sake of mankind, please don't ever reproduce.
Kthxbye.
Post by: clerks37 on February 07, 2006, 12:00:00 AM
heres my post sent mine back to m$ today hope to get it back soon
Post by: Master X on February 07, 2006, 01:16:00 AM
Post by: WickedGit on February 07, 2006, 12:45:00 PM
the one I sent back today works perfectly well. It is just a refurbished (second hand) machine with a scratched faceplate and HDD (the HDD also had sticky tape wrapped round it which came off leave gunk around the edge).
On complaining to MS they sent me a nice email telling me thanks for the feedback we will pass it on to support so they can improve their service.
so out of all my hassle, 36 days of ownership with just 13 days of useability, four machines, three days off work to send it back, nearly £500 spent and all that I get is a reassurance that some support manager will get a pat on the back cos he improved his quality by sacking a moron or two thanks to my complaint.
I've just about f**king had it.
If all these people can do it palm me off with a second hand machine cobbled together from spare parts and tell me they done their best and i should be grateful it works then i can only describe it as a f**king disgrace. Would have got better service from a guy building consoles in his garage.
This post has been edited by WickedGit: Feb 7 2006, 08:49 PM
Post by: onejk on February 07, 2006, 02:22:00 PM
The way i see it is. Theres no point me getting stressed about it. To everyone that is ranting and raving about M$ and complaining about how S**T the 360 is, why don't you just get a refund and go without one then? oh but you don't want to do that because when u actually think about it you realise how amazing this console is and what its potential is.
So either be patient and let M$ sort it out which they will even if they have to replace your 360 a 100 times, they will!!! Or just get a refund and stop moaning like old grannys
Post by: WickedGit on February 07, 2006, 03:21:00 PM
QUOTE(onejk @ Feb 7 2006, 08:53 PM)
...Or just get a refund and stop moaning like old grannys
It wasn't like this in my day...
They need a damn good hiding...
Where's me teeth?
Refund? It's not worth the 30 bob I paid for it...
This post has been edited by WickedGit: Feb 7 2006, 11:27 PM
Post by: spearfree on February 07, 2006, 09:09:00 PM
Post by: Nosferatu on February 08, 2006, 11:27:00 AM
0 = 4 lights flashing
0 = 4 lights flashing
2 = 2 lights on top flashing
0 = 4 lights flashing
Does anyone know what this code means? I couldn't find it in the "error codes" thread.
(http://forums.xbox-scene.com/index.php?showtopic=484726)
This post has been edited by Nosferatu: Feb 8 2006, 07:48 PM
Post by: onejk on February 08, 2006, 12:12:00 PM
Post by: Nosferatu on February 08, 2006, 11:54:00 AM
QUOTE(onejk @ Feb 8 2006, 07:43 PM)
0020 is the same code my 360 had before i sent it back, i couldn't find what it ment either!!!
Did you send your power supply back with it? If not, when you got the new/replacement console, did/does it work okay with your old power supply? I just got the box to send mine back today, but there's no room for the power supply, so I guess I couldn't send it if I wanted to!
Thanks!
Post by: StanleyTheManley1 on February 08, 2006, 02:16:00 PM
On a side note: For all you those requesting that we not bitch or moan about the situation, I only have this to say. Stop bitching about other people bitching about their Xbox's not working. We have a right to bitch and you're just doing the same thing as they(we) are. Do you see the irony? You bitching about the fact that we are bitching is really counter-productive.
We must unite and join arms in the fight against POS game consoles world wide. Seriously this bickering and child-like arguements over who has the high ground on how to react to this predicament is not the way to go. Can't you see, that's just what the terrorists want? We must Unite for a better tomorrow, so our children and their children's children will be safe from faulty new gaming technology.
This post has been edited by StanleyTheManley1: Feb 8 2006, 10:17 PM
Post by: onejk on February 09, 2006, 01:49:00 PM
Nosferatu. i didn't send my power brick back, just console and hard drive
Post by: Nosferatu on February 09, 2006, 01:33:00 PM
QUOTE(onejk @ Feb 9 2006, 09:20 PM)
Nosferatu. i didn't send my power brick back, just console and hard drive.
That's GREAT to hear! Since you and I were getting the same error code, I'm hoping that my replacement will work as well (meaning "0020" is not a problem with the power supply).
Keep us updated on how it's working!
Post by: kneehighspy on February 10, 2006, 07:18:00 AM
i'll just continue to wait and look for another box when they get in stock. maybe the second one will work. i just can't get into my mind that i should have to send a brand new console, used less than an hour (for troubleshooting) in for repair, only to wait a week for a crapshoot that i get one back that works or atleast looks like the brand new one i just bought.
if the second one is bad when i get one, i'll just stick to my 1982 vectrex, it still works like it did when new, still looks new and it's over 23 years old.
Post by: wonton2112 on February 11, 2006, 07:24:00 AM
~Wonton2112
Post by: drewberg111 on February 11, 2006, 07:12:00 PM
Post by: hercyboy on February 11, 2006, 11:57:00 PM
Checked disk etc no scratches.
Where would I send my machine back to in the UK.
Should I contact M$ Direct or the shop???
Post by: lmaolmao on February 12, 2006, 08:09:00 AM
getting mine replaced, after 5 days of owning it!
AWESOME!!!!!
Post by: Nosferatu on February 14, 2006, 06:41:00 AM
2/4/06 - Xbox360 Died. Called MS Support. Coffin was sent to me.
2/8/06 - Coffin arrives and Xbox360 is sent back to MS support.
2/13/06 - New Xbox360 arrives at my door.
So it only took 5 days (that's including two weekend days) from when I shipped out the old one until I got my replacement. Not bad!
Post by: SARGE 67 on February 15, 2006, 01:42:00 PM
Post by: rootz on February 16, 2006, 07:58:00 AM
I got a glimpse of the coming already two days ago. I was downloading the demo of King Kong and after a few minutes the console hang and gave that graphics distortion usually caused because of overheating. I tried a few times but I didn't get the download to work.
Now today I get Condemned: Criminal Origins by mail. I start it up, play it for a few minutes and get to the first crimescene in the beginning of the game. Bang, black screen, the console hangs up. I turn off the power and restart it: three red light of death -- NOOO. I was so pissed off. I tried again a few times and always after a few minutes of gameplay it does the same thing.
I called MS support and they said they'll replace my console. I'll have to wait 7-10 days like everyone else.
After the call I started the console up again. It wouldn't start. Again 3 red lights. It doesn't even let me get back to the dashboard anymore.
I think it'd sad because the console worked fine like for over two months and now it broke. This sucks. Thank god I've got my original Xbox still alive and kicking and the fact I've got Freedom Fighters waiting to be played fresh from the start. Glad I saved it for the future.
And now I'm waiting for that UPS box to send the console back to MS...
Post by: SARGE 67 on February 16, 2006, 09:56:00 AM
Post by: rockz on February 17, 2006, 12:28:00 AM
I was reading in a earlier post that MS was having problems with the DDR memory chips in the consoles. The manufacture had a quality control of about 80-85 % out of a hundred so ho hase the bad consoles with the 15-20 % bad chips...????(hardware fail) I dont like to gamble, but when you pay 700.00 for a console I would exspect it to work right. I think I will wait till next year to get mine, just maybe ?? they might have the system problems worked out.
.
Post by: Gummby on February 21, 2006, 07:29:00 PM
I hope it gets turned around just as fast as they got on top of sending me the box, I have a week off next week and was hoping to do some serious gaming and this happens. Nice timing though 1 more day and the 90 day warranty would have expired, I still think they would have fixed it and if not I paid for a 3 year warranty extension at Worst Buy anyway.
Post by: bunit2360 on February 22, 2006, 04:19:00 PM
) the same thing happened to me...just hit it on both sides like a light little open palm smack...I got mine the relase date...it got the red lights after 4 days..hit it on both sides and works perfectly...havnt had any problems and doubt I willoh and DO NOT buy NHL 2K6....worst game of life, ive had mor fun playing fuking top corner hockey then that piece of shit
and if anyone wants to buy NHL 2K6 of me......i'll take any offer
Post by: echto on February 22, 2006, 06:46:00 PM
QUOTE(bunit2360 @ Feb 22 2006, 03:26 PM)
and if anyone wants to buy NHL 2K6 of me......i'll take any offer
$1 and you pay shipping.
Post by: Tr!X on February 23, 2006, 12:30:00 AM
QUOTE(bunit2360 @ Feb 22 2006, 06:26 PM)
oh and DO NOT buy NHL 2K6....worst game of life, ive had mor fun playing fuking top corner hockey then that piece of shit (IMG:style_emoticons/default/ph34r.gif)
fifa is the weost game alive
Post by: nyghtspydr on February 26, 2006, 03:19:00 AM
QUOTE(bunit2360 @ Feb 23 2006, 12:26 AM)
OK for everyone who gets the 3 red lights.....(everyone in this whole Forum
) the same thing happened to me...just hit it on both sides like a light little open palm smack...I got mine the relase date...it got the red lights after 4 days..hit it on both sides and works perfectly...havnt had any problems and doubt I willOk, that is the craziest fix I have ever heard of.....but I tried it nonetheless. I was also having problems after less than 48 hours after I got mine.
I was getting 0120 as an error code.
After letting it cool down, I turned it back on to get the same error.
Then i tried Bunit's fix by gently slapping it on each side, and....IT ACTUALLY FUCKING WORKED!!!
It turned back on, and everything "Seems" to be fine now...
I will keep a close eye on it.
Oh, and now I am filling out that "Extended WArranty Card" so I can make sure to always have M$ pay for this shit when it breaks again.
Thanks!
Post by: StormLord on February 26, 2006, 04:05:00 AM
QUOTE(nyghtspydr @ Feb 26 2006, 11:26 AM)
Ok, that is the craziest fix I have ever heard of.....but I tried it nonetheless. I was also having problems after less than 48 hours after I got mine.
I was getting 0120 as an error code.
After letting it cool down, I turned it back on to get the same error.
Then i tried Bunit's fix by gently slapping it on each side, and....IT ACTUALLY FUCKING WORKED!!!
It turned back on, and everything "Seems" to be fine now...
I will keep a close eye on it.
Oh, and now I am filling out that "Extended WArranty Card" so I can make sure to always have M$ pay for this shit when it breaks again.
Thanks!
^^ I tried it and the lights came back after a few reboots
, My box died today with the error code 0102baught it on launch day (nov, 22), never had a problem until today (4day's over the 90 day mark). wish me luck when I call it in for a return, hopfully a new one is sent back to me.
Post by: deacon187 on February 26, 2006, 08:02:00 AM
Post by: Brutal Infidel on February 26, 2006, 10:46:00 AM
Post by: Lizotte on February 26, 2006, 11:47:00 AM
QUOTE(Brutal Infidel @ Feb 26 2006, 05:17 PM)
I have tried unplugging everything and plugging it all back in
Did you disconnect the hard drive and try to boot it without it at least momentary?
Post by: Brutal Infidel on February 26, 2006, 12:24:00 PM
Post by: LVmOddER on February 26, 2006, 08:25:00 PM
The only problem with my new console is that it locks up once in a while when im playing on live and that it lags even when im playing offline. I don't know the deal with this and I don't really wanna keep sending my system back and fourth.. So that's my crappy M$ experience.Thanks for reading
-Lvmodder
Post by: jacksc on March 01, 2006, 07:30:00 AM
Post by: echto on March 01, 2006, 08:18:00 AM
Congrats!!!
Post by: Gummby on March 01, 2006, 02:22:00 PM
Too bad yer not in my neck of the woods I would've paid someone to fix mine instead of waiting for them bozos to just send me back another dud console.
Post by: Gummby on March 02, 2006, 04:02:00 PM
Post by: Xeriak on March 03, 2006, 07:32:00 AM
I'm tired of the constant freezing..
If soldering something inside the 360 would actually fix it for good.. then I'd be tempted to void my warranty.. but I'm not too convinced that resoldering something where the BIOS/TSOP chip is located, will fix it for sure.To be very honest.. ever since the first two updates that occured via LIVE.. I must say my 360 is royally screwing up.. constant freezing with video garbage on-screen and sometimes a pitch black screen.
Post by: microcutz on March 09, 2006, 07:52:00 PM
Post by: tbird2340 on March 27, 2006, 05:31:00 PM
Post by: maxlifo on March 27, 2006, 06:14:00 PM
Mine's just started crashing. Got it November 22nd (UK release).
Woo (IMG:style_emoticons/default/sad.gif)
http://static.flickr.com/42/118990950_eaec069757_b.jpg
Post by: marauderrt10 on March 27, 2006, 09:51:00 PM
QUOTE(maxlifo @ Mar 27 2006, 07:45 PM)
Mine's just started crashing. Got it November 22nd (UK release).
Woo
http://static.flickr...aec069757_b.jpg
aww sucks man, thats kind of like i had but i dont have the checkered shit. I highly doubt out systems are broken. Maybe its the video cable thats broken.
Post by: blackh8552 on March 28, 2006, 07:26:00 AM
Got E-74 and bottom right light blinking 3/26 called M$ and they said I need service after some lame troubleshooting.
Went back to Target and returned system for another one... Soo far so good... fingers crossed
Post by: jeffreydc on April 01, 2006, 01:56:00 AM
Post by: arrton on April 04, 2006, 07:13:00 AM
QUOTE(jeffreydc @ Apr 1 2006, 10:03 AM)
Hate to tell you guys but there is no fis...and black I'll bet you that yours freezes within the next couple of days...I hope not though bud!! These things are overheating pure and simple. IT HAS ABSOLUTELY NOTHING TO DO WITH THE UPDATE!!!!!!!!!!!!! I bought two brand new ones and played WITHOUT EVER PLUGGING IN MY INTERNET CABLE and still got freezes. The only way for MS to fix this is to recall EVERY 360 made and not only redo the heat sinks but come up with a better way to cool these with better circulation. These boxes have VERY VERY POOR VENTILATION! If you place a fan blowing across it the time between freezes will decrease but it eventually will freeze up and as the processor degrades from heat it will be more frequent and eventually fail for good. I honestly believe that every unit MS manufactured is defective and no one will convince me otherwise. Those people who have not had freezes yet have lucked out so far and it is only a matter of time. These things run way too hot for them not to prematurely fail. Before you trash me and kiss MS ass wait a couple weeks to see if I'm wrong...I hope I am cuz this really sucks!
i agree this is vry true i had my 360 working fine for a long time reading about others failing and thimking thank god thats not me but then slowly my xbox starting crashing the time between each geting shorter and even more severe i have now sent mine back TWICE for repair and am awaiting its return . i have read hundreds of forums with hundreds of problems with there 360s this is a huge problem that MS needs to address or risk alienating its customers ........... i wont even mention the dirty disk errors with oblivion.......
Post by: MrPhunkee on April 04, 2006, 10:55:00 AM
I'm not gonna include my hd, are they gonna brag about it? Dont wanna lose my savegames and bought arcade gmaes
Post by: patrick2269 on April 04, 2006, 12:05:00 PM
I got it Dec. 15 and it was working fine until this past week
This post has been edited by patrick2269: Apr 4 2006, 07:06 PM
Post by: Darkshot1 on April 06, 2006, 10:32:00 PM
Now its doing it again and its not turning on at all. I guess i got lucky last time. It hasn't even been used for about 4 hours, and it wasn't any rigorous playing, so its not overheating. I just decided to turn it on and it did this. It also froze up earlier during Perfect Dark, might be related.
It says on this thread that 0102 is an unknown error... anyone know?
And uh, i got mine 4 days ago lol.
Post by: GSX on April 07, 2006, 04:53:00 AM
This post has been edited by GSX: Apr 7 2006, 11:54 AM
Post by: blurry1 on April 08, 2006, 10:28:00 AM
Post by: Fearless Viking on April 09, 2006, 01:20:00 PM
The shitbox keeps freezing while i am playing, and its so f### irritating.
MS need to take some serious action on this issue, instead of denying it.
Post by: VinnySem on April 10, 2006, 10:27:00 AM
I wish they would issue a recall or something, instead of leaving the owness on the end user to contact them in the event of problems.
Post by: shockin330i on April 11, 2006, 02:41:00 PM
Since yesterday, I noticed something wrong with my xbox. It seems that no picture is being sent to the screen, but I've only noticed this when I start the xbox with a game in it (Call of duty). So I tried starting it with NBA 2k6 and the picture came up, but it said that I had to play the game on an xbox 360 console. I don't get any error codes, I guess because I can't see anything. Anyhow, just wondering if anyone else had experienced this problem.
Thanks in advance
Post by: cdubu on April 12, 2006, 02:09:00 AM
GRAW
Post by: Achtung on April 13, 2006, 01:59:00 PM
Now it either freezes on start up or gets flashing 3 lights with error code 0102.
It looks like ram problem or video melt down to me.
Post by: VinnySem on April 13, 2006, 01:38:00 PM
QUOTE(VinnySem @ Apr 10 2006, 11:58 AM)
I called MS on Saturday night, my console freezes up constantly. They overnight'ed a box to me for service, there is about a 10-day turnaround. Not sure if mine will be fixed or if I'll get a new one.
I wish they would issue a recall or something, instead of leaving the owness on the end user to contact them in the event of problems.
So much for the "overnight'ed box" -- they sent it standard ground shipping, didnt get it until last night. With the holiday 3 day weekend, I'm not going to box it up and ship it until the 17th.
Post by: g_alston on April 13, 2006, 06:36:00 PM
The power light is on but the ring of light on the console isn't lit up.
It also won't allocate segments of the ring of light to the controllers. It spins around searching for controllers but then the ring of light flashes and goes out.
xbox support guys think its the av cable but, I'm not convinced. If I pull out the av cable then I get a full red ring of light. So why the controller problem also? Anybody else have this problem?
Post by: phatley on April 14, 2006, 04:35:00 PM
QUOTE(VinnySem @ Apr 13 2006, 02:45 PM)
So much for the "overnight'ed box" -- they sent it standard ground shipping, didnt get it until last night. With the holiday 3 day weekend, I'm not going to box it up and ship it until the 17th.
We've been waqitng nearly three weeks. Our box has been AT the repair center since 3/27
Post by: johnodd on April 14, 2006, 04:58:00 PM
here are some of the issues
1.power supply falure causes red leds around power button
2.not enough power going to the xbox 360 if you live in a apartment complex
3.apartment complexs causes xbox 360's to explode
4.games freeze hang or stop responding for long and short periods of time especially on pgr3
5.dvd's will not play
6.remote wont function
7.and my favorite power cells catch fire
but i doupt the fire one because there have only been one issue and we all think it was caused because the stupid moron took his power supply apart
Post by: Link1121 on April 20, 2006, 09:10:00 PM
Later that day i sent a letter to MS and they responded
"I do apologize for the inconvenience. I understand that you receive the following error message in multiple languages: System Error. Contact Xbox Customer Support.
This behavior occurs when the Xbox 360 console experiences a hardware failure.
Please try to restart your console"
WTF DOES RESTARTING THE DAMN THING HAVE TO DO WITH FIXING A HARDWARE ERROR
F**k MS im getting a PS3 (IMG:style_emoticons/default/grr.gif)
Post by: davinator456 on April 21, 2006, 10:18:00 AM
also it scratched the hell out of my oblivion game.
They are sending me a free copy of pgr3 for my troubles, and an empty box to ship my system off in...
I think oblivion will still work though (not HORRIBLY scratched).. so hopefully ill have a free game for my trouble, not trading oblivion for PGR3 that would suck!
This post has been edited by davinator456: Apr 21 2006, 05:19 PM
Post by: sxd317 on April 22, 2006, 07:06:00 AM
A lined-up to buy my XBox on the first day it came out in November. It ran well until March 2nd, 2006. Then it crapped out with a 3/4 red circle of death
. Since I had bought a BestBuy extended service warranty, I brought it back there to get fixed. The serviceguy indicted it should take aroung 2 weeks to get repaired. No problem. Eight weeks later, I finally got it back yesterday (April 21st). Brought it home, plugged it in, connected everything, turned it on....3/4 RED CIRCLE OF DEATH What a pile of crap this unit is!! I will be going back to BestBuy today
Post by: Chancer on April 22, 2006, 07:24:00 AM
QUOTE(johnodd @ Apr 14 2006, 11:29 PM)
there have been major problems with the 360 in canada at least from what i have heard
here are some of the issues
2.not enough power going to the xbox 360 if you live in a apartment complex
3.apartment complexs causes xbox 360's to explode
7.and my favorite power cells catch fire
but i doupt the fire one because there have only been one issue and we all think it was caused because the stupid moron took his power supply apart
There is some serious bullshit quoted above.
Number 3 is priceless
Post by: skycaptain1981 on April 22, 2006, 10:09:00 AM
2 systems were purchased from Best Buy in Menomonee Falls, Wisconsin. These things are crap.
My old Xbox still runs fine (never freezes, never wrecks disks).
Post by: jbp20717 on April 23, 2006, 11:22:00 AM
Until then it had worked fine, but know I guess I'll have to go through the aggrevating process of calling MS customer support...and god knows if I'll even be able to find the receipt. This is the freezing problem I'm experiencing:
Post by: sxd317 on April 25, 2006, 11:02:00 AM
QUOTE(sxd317 @ Apr 22 2006, 09:13 AM)
Here's one for the ages...
A lined-up to buy my XBox on the first day it came out in November. It ran well until March 2nd, 2006. Then it crapped out with a 3/4 red circle of death (IMG:style_emoticons/default/sad.gif) (IMG:style_emoticons/default/mad.gif) (IMG:style_emoticons/default/blink.gif) . Since I had bought a BestBuy extended service warranty, I brought it back there to get fixed. The serviceguy indicted it should take aroung 2 weeks to get repaired. No problem. Eight weeks later, I finally got it back yesterday (April 21st). Brought it home, plugged it in, connected everything, turned it on....3/4 RED CIRCLE OF DEATH (IMG:style_emoticons/default/grr.gif)
What a pile of crap this unit is!! I will be going back to BestBuy today (IMG:style_emoticons/default/muhaha.gif)
Stormed into BestBuy Saturday morning...after talking with store mgr., they replaced it immediately. I wrote a letter to M$...surprisingly an 'AOC Xbox Escalation Engineer' (Scott) replied asking me to call him. Seems M$ have no record of this XBox being repaired (IMG:style_emoticons/default/laugh.gif) (IMG:style_emoticons/default/uhh.gif) (IMG:style_emoticons/default/blink.gif) I will call him this morning...
Post by: davinator456 on April 25, 2006, 02:24:00 PM
Post by: Xbox-Gone-Bad on April 25, 2006, 03:56:00 PM
QUOTE(jbp20717 @ Apr 23 2006, 01:29 PM)
My 360 - which is a launch model - has just developed a fault and has frozen about 6 times in the past 24 hours
Until then it had worked fine, but know I guess I'll have to go through the aggrevating process of calling MS customer support...and god knows if I'll even be able to find the receipt. This is the freezing problem I'm experiencing:
Ditto, mine is a launch model too and in the last hour has started coughing and spluttering like mentioned in this thread many times. I strongly suspect overheating is the primary cause, I had my unit on a countertop lay on its side, but even trying it vertical it just freezes within 5mins, sometimes on the 360's startup splash screen. I too get those blocks and/or lines on the screen when it freezes.
It was working fine yesterday, though over the past few day I did notice my wireless controller lights started to blink 1 & 4 then 2 & 3 then 1 & 4, 2 & 3, over an over till I hit the resync button on the front of the unit and the controller.
Could this have been an indicator of something slowly degrading?
Anyone else have that issue shortly before the unit stopped all together?
Post by: sxd317 on April 27, 2006, 10:43:00 AM
QUOTE(Xbox-Gone-Bad @ Apr 25 2006, 06:03 PM)
Ditto, mine is a launch model too and in the last hour has started coughing and spluttering like mentioned in this thread many times. I strongly suspect overheating is the primary cause, I had my unit on a countertop lay on its side, but even trying it vertical it just freezes within 5mins, sometimes on the 360's startup splash screen. I too get those blocks and/or lines on the screen when it freezes.
It was working fine yesterday, though over the past few day I did notice my wireless controller lights started to blink 1 & 4 then 2 & 3 then 1 & 4, 2 & 3, over an over till I hit the resync button on the front of the unit and the controller.
Could this have been an indicator of something slowly degrading?
Anyone else have that issue shortly before the unit stopped all together?
What you describe sounds to me like your batteries are dying. Try new ones or recharge them...
Post by: sxd317 on April 27, 2006, 10:24:00 AM
QUOTE(davinator456 @ Apr 25 2006, 03:55 PM)
are u sure u put the new label onto the box so that it was sent to MS, and not just back to your house? just thought id ask...
I actually returned it to BestBuy since I have they're extended warranty.
I did speak to a M$ 'AOC Xbox Escalation Engineer'
, and he indicated to me that it was a BestBuy screw-up, and probably exactly what you described (an around-the-world trip)...he did send me a free game and two free wireless controllers for my trouble so all is well . He also told me to call him personally if I have any problems or questions concerning my new unit A tip about BestBuy...if they ever tell you that they tried to fix the 360 (around week 3), and that they finally had to send it to a '3rd party' (M$
), they are only blowing smoke up your rear-end...M$ says that any trouble 360s go directly right to M$...Post by: USNSCC_division-911 on April 27, 2006, 01:06:00 PM
u seem to know alot about xbox/MS related problems, so i was wondering wut do u do if MS is just being....well the usual MS(thinking they own the world)?... i mean there is no "E74" or E64" message for that.(lol)
i have to send mine in for repairs... just to let yall know it takes 6-8 weeks to get it back...i sent my old comp into dell and it went to kentucky and came back to chicago in less than 72 hours, its not worth it, but MS is holding all the xbox360's so they can make more money for them when they do come out. so thats why no store has one. i found mine 4 hours out of chicago in a place called Mauston, WI (about 15 minutes out of the dells)they still have 2 core systems left ( i was there 1 week ago)...so if u wanna get one or two get em now ( i guarentee they are still there cuz people up there dont even now what an xbox360 even is). but none the less MS is getting to egotistical.
P.S. is it true that 360's are only the prototype for an even better gen. of xboxes. that would be cool to see an even better machine, but crappy because MS is then ripping all of us hardworking people off. ( i dont believe it though).
sincerely
SR Joe H.
hey all, try playing the 360 horizantly... it works better for me. i hear from someone that the disk might be dropping down in the disk slot (thanks gravity (IMG:style_emoticons/default/dry.gif) ). also has anyone ever had any trouble with NBA live '06? it freezes every 5-10 minutes into the game no lines or anything just the current frame on the game holds there... no flashing lights or anyhting.
sincerely,
seamen recruit Joe H.
This post has been edited by USNSCC_division-911: Apr 27 2006, 08:08 PM
Post by: flacke on April 29, 2006, 07:02:00 PM
Another thing. Whats up with game makers eliminating or makeing local multiplayer suck so bad? I personally don't get much out of online play but perfer having my buddies over. I guess it's all about the dollar and those online subscriptions.
Post by: Neilinator99 on April 29, 2006, 07:46:00 PM
A lined-up to buy my XBox on the first day it came out in November. It ran well until March 2nd, 2006. Then it crapped out with a 3/4 red circle of death sad.gif mad.gif blink.gif . Since I had bought a BestBuy extended service warranty, I brought it back there to get fixed. The serviceguy indicted it should take aroung 2 weeks to get repaired. No problem. Eight weeks later, I finally got it back yesterday (April 21st). Brought it home, plugged it in, connected everything, turned it on....3/4 RED CIRCLE OF DEATH grr.gif
What a pile of crap this unit is!! I will be going back to BestBuy today muhaha.gif
Stormed into BestBuy Saturday morning...after talking with store mgr., they replaced it immediately. I wrote a letter to M$...surprisingly an 'AOC Xbox Escalation Engineer' (Scott) replied asking me to call him. Seems M$ have no record of this XBox being repaired laugh.gif uhh.gif blink.gif I will call him this morning...
I feel very sorry for you .... You should sue somebody,....maybe MS!
Post by: sxd317 on April 29, 2006, 07:56:00 PM
Post by: sick_mate_xbox on April 30, 2006, 03:54:00 AM
QUOTE(jbp20717 @ Apr 24 2006, 02:59 AM)
ouch.. thats critical damage
Post by: October_V on April 30, 2006, 01:53:00 PM
Yesterday Oblivion totally froze, I shutdown to restart and get "E67". Looked up error codes, harddrive issues.
Pulled the HD off and restarted just fine. Shutdown and reattached the HD and is just fine again, still kind of choppy.
Would anybody advise me to contact M$ or ride it our for the rest of the 90 days then open it up and deal with problems if they show.
Thx
Post by: davinator456 on April 30, 2006, 03:40:00 PM
anyway quick update- my xbox broke a while back, called MS, 3 days later i got a box, sent off my 360 on monday the 24th, Called 18004myxbox and supposedly they just got it on the 28th, and i MAY receive it on friday the 5th... if not it will be the following monday or tuesday... so some peeps in canada have got there box repaired in like three days or something.. id say expect 2-3 weeks here in the states.
that blows. o well it was passed the 90 days and they are still fixin it for free- so cant complain too much.
This post has been edited by davinator456: Apr 30 2006, 10:42 PM
Post by: davinator456 on May 04, 2006, 01:36:00 PM
my scratched oblivion disk seems to be working ok, so... anyway. hopefully the dvd tray wont fall off!
Post by: Dumahim on May 07, 2006, 08:13:00 AM
Post by: Dumahim on May 07, 2006, 10:48:00 AM
Now do I go out and buy a Core for $300 or a new power supply for $150 and take the chance of that not working either?
Post by: ncrules23 on May 07, 2006, 12:12:00 PM
Post by: whymine? on May 07, 2006, 09:15:00 PM
Post by: LVmOddER on May 07, 2006, 11:45:00 PM
M$ is Shhhhhhhhit man.. They been returning Refurbised consoles to all of us 360 gamers that bought brand new systems at the start.. I mean people didn't wait 12 hours outside of a store to get a crappy system.. Shhhhhhit my system craped out so many times and im going to be on my sixth system.. M$ has sent me a box for the sixth system and it should be here tommorow.. I know a lot of people don't believe me that I could get 5 defective systems but it is very possible.. I'm a big fan of my 360 but I ain't down for it breaking down all the time.
http://forums.xbox-s...pic=509759&st=0
Post by: krims0n on May 08, 2006, 07:43:00 AM
QUOTE(whymine? @ May 7 2006, 10:22 PM)
the clattering noise you hear when taking out the console is the disk tray moving around. I was wondering what that was too Lol
No it's not. There is a ball bearing inside the system that detects whether the console is horizontal or vertical (to display the ring of light correctly). This will "clatter" as you move it around.
Post by: chocolatecheese on May 10, 2006, 01:43:00 PM
Post by: Grim187 on May 15, 2006, 07:24:00 AM
Freezes 30sec in to game play
Xtreme overheating over 130 degree air coming out the back (sitting on a box in the middle of the room 2mins after turning it on)
and a whole bunch of other little things
Post by: hignaki on May 16, 2006, 03:21:00 PM
QUOTE(krims0n @ May 8 2006, 02:50 PM)
No it's not. There is a ball bearing inside the system that detects whether the console is horizontal or vertical (to display the ring of light correctly). This will "clatter" as you move it around.
Mercury switch, not ball bearing. It's much smaller and more reliable (no oxidation). At least, that's what I see with mine. The clatter in mine clearly comes from somewhere in the optical drive assembly.
Oh, and for the record, Grim187, the air temperature released from the back of my 'box reaches well over 130 (somewhere past 135, that's where the thermometer I have stops) and it runs just fine. In fact, every one of my friends' boxes runs about that temperature, too, and all four of us have had no problems with them.
I hate how stories, no matter how relevant and annoying, get overblown.
Post by: travelmaps on May 19, 2006, 04:35:00 PM
) oh also it says my hard drive is like 13gb... with 12gb left... arent they supposed to be 20gb?
Post by: mcmosher on May 19, 2006, 09:38:00 PM
I guess all I wanna say is... wow. if you're having trouble, 1-888-4myxbox worked for me.
Of course, I'm only a day in to the new one, but I can tell you it sure as heck runs cooler than the last one.
Many a day i've cursed MS, but i am definately impressed with how fast they replaced it.
Post by: brad481 on May 20, 2006, 06:42:00 AM
They submitted my repair order Monday 5/15 and I got the box late Friday 5/19. I'll have to ship it out Monday morning, and who knows when i'll get the replacement back. My freebie xbox360 from mt. dew worked perfectly ever since 11/18 when I got it, and it decided to die...gheesh.
Btw what was the manuf. date of your replacement, are they still giving back the 10-25-05 refurbs?
Post by: strider209 on May 22, 2006, 09:18:00 PM
Anyone here ever try sending in a unit with the the little label removed for repair and get it fixed? I'm guessing at the very worse, MS will deny my warranty repair and I'll be stuck with a broken xbox 360 that I got for cheap.
Post by: mcmosher on May 23, 2006, 04:32:00 PM
QUOTE(brad481 @ May 20 2006, 09:49 AM)
wow mcmosher you have to be really close to their shipment area for repairs....you in Texas? cuz thats where my dead 360 has to go.
They submitted my repair order Monday 5/15 and I got the box late Friday 5/19. I'll have to ship it out Monday morning, and who knows when i'll get the replacement back. My freebie xbox360 from mt. dew worked perfectly ever since 11/18 when I got it, and it decided to die...gheesh.
Btw what was the manuf. date of your replacement, are they still giving back the 10-25-05 refurbs?
I'm in Canada...
Mfg date on the new one is 2005-11-07.
Froze up twice but no problem on reboot...
Post by: patrick2269 on May 23, 2006, 05:39:00 PM
QUOTE(strider209 @ May 22 2006, 11:25 PM)
Well I just bought a 360 off a buddy and I'm getting the 3 rings with a 0110 error code. I thought I was stuck but after calling 1-800-4MY-XBOX they said the warranty was extended to July. Original purchase date was January 06. Also even though I'm the second owner the warranty is still valid. Now here's my problem. The unit has been opened (i.e. opened the inside)
Anyone here ever try sending in a unit with the the little label removed for repair and get it fixed? I'm guessing at the very worse, MS will deny my warranty repair and I'll be stuck with a broken xbox 360 that I got for cheap.I sent my opened 360 in (still had the label on, it was just cut in the middle) and I got back a brand new 360. (not a refurbish one)
Post by: patrick2269 on May 23, 2006, 07:52:00 PM
Post by: 420gamer on May 24, 2006, 12:47:00 PM
Post by: 420gamer on May 24, 2006, 01:52:00 PM
Funny story I forgot. Knowing it's going to take weeks to get it back (I'm expecting about 6 weeks, but MS said 12 days MAX) I thought I could pull a quick one on (insert major retailer). Told them I have lost my receipt, but just want to exchange it for a working one. APPARENTLY so many people have done this that you MUST have a receipt or deal with MS, and this is a corporate policy. Tried two more and got the same answer.
If you have any more crappy advice, stick it in your sock drawer.
Post by: patrick2269 on May 24, 2006, 06:13:00 PM
QUOTE(420gamer @ May 24 2006, 02:54 PM)
Post by: brad481 on May 24, 2006, 08:47:00 PM
I'm also in the boat of MS customer service. Fact is, I won my xbox360 from moutain dew, had it since 11/18/05, and it died on me at end of April. After some problems with my account calling in for service, I finally received my return box on 5/19, and my dead 360 will be arriving at their doorstep tomorrow morning. Hopefully by the middle part of next week, I hope to have my replacement, but we'll see what happens.
We understand your frustration. The only thing we can do in this forum is take note of the people who are in the same boat as us, dealing with customer support and getting replacements. It's a place for us to share our experiences and know that we're not the only ones that this is happening to. Sure its a bummer that this had to happen...but what can you do, life goes on, and so does time.
Post by: 420gamer on May 25, 2006, 03:52:00 PM
QUOTE(chocolatecheese @ May 24 2006, 04:27 PM)
I am just saying that their customer service is pretty good and you can usually get a lot of free stuff out of MS for their lack of product.
Some how I did not get that from your 1st post.
Didn't mean to fly off the handle, it's just that EVERYTHING is breaking on me in the last few days. I have a Blackberry phone that broke ($300 and so much lost info), the Xbox (brand new + accessories and games), just waiting for my car to fall apart, again! It would have cost as much as the Xbox to upgrade my cpu to run Elder Scrolls, if I had known SO MANY people have had similar issues with the 360, I would have just upgraded the computer because I can do that without sending it off, or stressing out.
That was my 1st post here, and I felt picked on because of the BAD day. No big deal (today), it's just stuff. Sorry for the attitude.
I know from the "sound" it makes on boot up (normal Xbox intro, but it sounds SICK and won't boot a game, or make any other sound) that something is fried. I did not try other cables, but did try another TV. No matter what I did; let it run for a few minutes, sit over night to cool, trouble shoot with an xbox tech at the 800 #, etc. it's still non-functioning. The screen is a two-tone green blank. It worked FINE for about 12 hours of play (2 hours 1st night and about 10 the next day). I got a 'scratched disk error', pulled out the disk and it was perfect, so I tried to re-boot... Made sure it was well ventilated, and I know nobody else touched it, so I assume it's a component failure (video most likely, but I'm no professional). I had 2 PS2's that I ran to death, and this just seems similar. I read most of the 40 previous pages on this topic and tried everything I could that was suggested. I even smacked like it was an old 16 (?) bit Nintendo Super NES (yes, some one posted that this worked for them, and in desperation I tried) with no luck.
MS sent the return box a few minutes ago (4 days from the time I called, if anyone is curious), so I'm going to pack it up, run down to UPS, and hope for the best.
Hope your day is better than mine!! Thanks (everyone) for the advice and education on the hard drive among other things. If it's worth sharing, I will post updated info on my experience.
Post by: watterton on May 29, 2006, 03:42:00 PM
after playing pgr 3 and the system locking up aftre 8 hours of play. playing oblivion for 8 hours the graphics going to a crawl the load times wile wandering around in the open world would take 5 min. and after playing battltfield 2 for 8 hours no problem left the system off for 6 hours came back home and the system locked up with a digital lock up at the 360 start up ball called 1800-4my-xbox went through the technical walk through on the phone and then i got red lights on player 1, 3, 4 it will some times start up and sometimes just go to a blank screen or digital lockup.
Post by: theblujuggalo on May 29, 2006, 07:56:00 PM
\ /
THINGS TO TRY
1. Make sure that the AV cable is correctly connected to the Xbox 360 console.
2. Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
3. If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
4. If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
=============================
Sections 1, 3, and 4 are flashing red
- General Hardware Failure
/ \
\ /
The specific type of hardware failure can be determined by a "hidden" error code
* Turn the xbox 360 on, and wait till the 3 red lights are flashing.
* Press and hold the sync up button (the small white one), while holding that button press the eject button.
* The LEDs will now blink the first number in the code (as described below).
* Release the eject button and press it again.
* The LEDs will now blink the second number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the third number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the forth number of the code.
* Release the eject button and press it again.
* The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.
Here is how you interpret the LEDs to get the code number:
* All four lights flashing - 0
* One light flashing - 1
* Two Lights flashing - 2
* Three lights flashing - 3
0001 power supply problem
0002 power supply problem
...
0010 over heating
0011 over heating
0012 over heating
0013 over heating
...
0020 (Not yet known, possibly overheating)
...
0102 unknown error
...
1022 (Not yet known)
THINGS TO TRY
1. Try restarting the console.
2. If restarting the console does not resolve the behavior, follow these steps:
* Turn the console off.
* Unplug all the power and AV cables from the console.
* Unplug the power cord from the wall socket.
* Firmly reconnect all the cables.
* Turn on the console.
3. If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
=============================
Sections 1, and 3 are flashing red
- Overheating
/ \
\ /
THINGS TO TRY
1. Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
2. Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.
PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:
* Do not block any ventilation openings on the Xbox 360 console.
* Do not put the Xbox 360 console on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
* Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
* Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
DO NOT EVER PUT YOUR CONSOLE IN THE FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.
=============================
Section 4 is flashing red
- Hardware Failure
/ \
\ /
The Specific Type of hardware failure can be determined by the error code displayed on the screen.
E65: (Not yet known)
E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E74: AV cable error... There is a problem with the AV cable, try using a different AV cable.
=============================
--==Sending in your Console for Repair==--
If none of the above suggestions work, contact MS customer support get get a support ticket started. If your console is still under warranty DO NOT attempt to open it and fix it yourself. MS will fix it promptly and for free and if you open it you loose the free support.
Check the documentation that came with your Xbox 360 for contact information.
In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)
Post by: 420gamer on June 01, 2006, 03:00:00 PM
Called with a PROBLEM to xbox on May 22, they sent out a box to send it back.
Box received May 26, shipped back same day.
Called today and asked who/what/when, They don't know what was broken (hard to believe, if they fixed it) it was shipped back yesterday, and will be her Monday (June 5) supposedly.
I'm still ticked I only got about half a day from it, but pleased with the service. I had expected a longer wait from all the posts I read here, and the 3 day weekend. I am pleasantly surprised by turn around time.
Total turn around in business days (if it arrives on Monday) 10 days!
Good luck to all, hopefully problems will be handled as smooth as mine.
Post by: pliskin024 on June 01, 2006, 06:53:00 PM
Post by: Shepdog on June 01, 2006, 07:29:00 PM
Post by: Shepdog on June 02, 2006, 06:04:00 PM
I just got a brand new xbox back from ms and the one i sent in was so messed up that there was no way they couldnt tell that it hadnt been opened.
Post by: 420gamer on June 03, 2006, 11:46:00 AM
QUOTE(chocolatecheese @ Jun 1 2006, 03:53 PM)
Sounds pretty good.
Did you manage to get some goodies for their lack of product?
No, I didn't push the issue. Just want it back so I can play!! Like I said I am pleased by the turn around time, it could have been a lot worse (based on the posts here!). Did you get freebies? Could you advise on how to best work that out of them? 8 hour sessions are in my immediate future
so it MIGHT happen again (let's hope not). I also learned that the extended warranty from M$ can be purchased up to 90 days from the day you buy your xbox. (per some tech at the 800 #)
Sorry, again, for the fit. Thanks for the patience.
For those that have sent their xbox back after the 90 days warranty expired, did you register it? Just curious, when I originally called for help the tech registered me because I had it less than 24 hours.
Post by: cb devils on June 04, 2006, 03:28:00 PM
QUOTE(pliskin024 @ Jun 2 2006, 02:00 AM)
for all you people with the 0102 error, i was getting the same error, and i opened up my 360 and i found out that the cause was humidity or moister on the back of the motherboard i just cleaned it up and let it dry for a while and now works smoothly, it is not the cables, it is not the HDD, it's not even the DVD, it is not overheating, for me it was humidity, if there is much of it in the room you have it take it out or something...i really dont know how to avoid it, because i live in Dominican Republic and it's a tropical weather so there is a lot of humidity here...so what im gon' do is get an intercooler or a liquid cooler...but for me the 0102 was a humidity on the back of the m/b
I to amgetting the 0102 error and I might try your thing tonight. Its funny becasue its been cool all spring and then the day it hits 84 it dies on me. So I decided to put a fan back there. That alleveated the problem, for about a day but then it completely died after about one more ot day. I will update with an sucess or failure.
Post by: Munkyd on June 04, 2006, 08:40:00 PM
Post by: THC Kuma on June 05, 2006, 02:53:00 PM
Post by: imagineopeneyes on June 11, 2006, 07:24:00 AM
btw this helps diagnosis code:
http://www.llamma.co...error-codes.htm
Post by: leondakara on June 11, 2006, 04:31:00 PM
Post by: chocolatecheese on June 11, 2006, 05:14:00 PM
Post by: chuckycem on June 12, 2006, 06:21:00 AM
been 5 days and it is dead. ring of light 1,3,4.
i contacted play-asia. hopefully i can send it back and get a new one.
Post by: robivy64 on June 15, 2006, 02:05:00 PM
I am on my 2nd xbox 360, and so far everything has been ok *knock on wood*
However, my first system met an untimely fate (3-red lights + artifacts and freezing).
I have completely dissasembled both of my systems and I have noticed something that MS has seemed to sneak into the new shipments of Xbox 360s: Heat dissipating pads for the GDDR3 memory chips on the underside of the motherboard.
As any PC hardware enthusiest could tell you, GDDR3 chips get hot... and I was shocked to find that none of them had any sort of cooling devices attached to them, especially the ones on the back of the motherboard. My deceased 360 did not have these pads, and I strongly predict this is a source of most of the problems in this thread. Why else would MS start sneaking these heat pads into the new 360s if it wasn't an issue!
The screenshots i've seen here as well as the experiences I had with my old one (and PC hardware) signify classic memory related errors.
If your system is out of warranty and you are stuck with a "broken" 360, or even if you have a launch box and it hasn't broken yet, try applying some sort of cooling pads to these chips (thermal paste wont suffice because the gap between the chip's surface and the case is too large). Hopefully the chips arent damaged and the 360 may still work. good luck!
360 w/o pads manufactured 28-NOV-2005
360 w pads manufactured 28-APR-2006
-R
Post by: robivy64 on June 16, 2006, 06:21:00 AM
I have seen 360s use different types of thermal compounds and pads; again probably an attempt to see what works best at cost. I know you're thinking "What about Arctic Silver!!!" this will never be applied by MS due to the cost of the material. Bottom line: I think these failures and issues will begin to slow down with the next revision (possibly the 65nm chip revision and board revision due next year). Until then buy a warranty or keep on performing cooling modifications!!
-R
Post by: tommiwan on June 16, 2006, 12:54:00 PM
Post by: Munkyd on June 16, 2006, 08:59:00 PM
** hey, do they actually repair any of the defective 360s or do they just send everybody new ones?
Post by: bobert101 on June 20, 2006, 03:39:00 PM
Here are the circumstances: Got the box in January from Traget with no warranty (kicking myself for not getting it at BB with a warranty, but they didn't have any...), and I've obviously opened it...but the sticker isn't too bad. Would they fix it? How much would it be? $130 USD? Thanks, any answer would be appreciated. Now it's a matter of justifying the extra work vs. paying for the repair (and probably a better 360) but spending the money I was saving for an Xenium Gold and large hard drive for my xbox...
Post by: listofdemands on June 21, 2006, 05:58:00 AM
I got the 3 red lights ring of death (error 0102 from memory)
I sent the xbox to the m$ repair centre in Australia, and they sent me back a "replacement" 360. Haven't turned it on yet but im guessing it will run fine.
I also left a game in the console and they sent it back with the "replacement" console so I was pretty happy with that. The whole sending the 360 back did p!ss me off initially especially cause they dont Register the postage. I registered it myself for about $5 and would advise anyone else to do the same. Other than that they did keep me in the loop the whole time - sent me a couple of emails saying they'd received it and also sent me another when they sent it back.
I read i think on the xbox-scene forums that some people put this error down to the 360 being placed in a Vertical position not horizontal. Had something to do with the heat pipes not being able to cool the cpu/gpu properly when the 360 was in a vertical position for a long period of time. I put my 360 vertically basically since I bought it cause I found a nice little spot to slot it in (with plenty of room so it wouldnt over heat). Just wanted to know if this is true or just BS? Also the peeps that got this error how was ur 360 placed?
Also is the new dashboard update from m$ unsafe to download as some people say they got errors after this was downloaded and installed? Is this true also or BS?
Just want to get the facts!!
Post by: d13w93 on June 21, 2006, 01:16:00 PM
Post by: Munkyd on June 21, 2006, 03:48:00 PM
Post by: XteticX on June 21, 2006, 09:17:00 PM
Maybe starting a poll with only "people having owned an 360 for more than 6 months with no probs" would result in less pages than this thread lol. I was really looking forward getting one but sounds like every console is defective. Damn...
Post by: deh707 on June 22, 2006, 04:32:00 PM
I purchased my 360 on 1/20/06 @ bestbuy (didn't purchase extended warranty).
The manufact. date is 12/14/05.
it's been working fine, until:
around May, the dashboard was no longer "quiet". when i start the console, im in the dashboard. the console is quiet for 1 minute, then it starts to get loud, as if it were running a 360 game. during gameplay, when i go to the dashboard, the console doesn't "quiet down" like it used to do.
recently, like last week, i started getting the RoL. (Sections 1 and 3)
http://www.llamma.co...error-codes.htm
my error code is 0011 (overheating).
i then purchased the Nyko intercooler. my 360 was louder, but no RoL for 5 days straight. i thought that fixed the problem permanently. but now, i'm getting the RoL again.
is 6 months too late to call MS to replace my console?
Post by: robivy64 on June 23, 2006, 06:47:00 AM
The reason the console does not quiet down is because the fans are increasing in RPMs to attempt to cool the console. More than likely you will need to replace the thermal compound on the CPU and GPU and/or install a cooling device on the memory chips (predominately on the chips on the underside of the motherboard).
-R
Post by: raven1221 on June 23, 2006, 07:32:00 PM
3 nights ago, my daughter was watching one of her dvd's in my xbox 360. Halfway through, it started skipping and freezing, then the screen went black. I shut it off, and restarted the system, and it worked fine. A few hours later, we popped in another dvd and about halfway through it, it did the same thing (skipped, froze, black screen). I turned the system off and back on. This time, I could hear the system startup (the thing you hear when the 360 logo pops up), but the screen was a teal color and it stayed that way. Completly angred, I decided to shut it off and leave it alone for the night. Later the next day, I went to put in a game, and the 3 red lights came up. I came to this web-site http://www.llamma.co...error-codes.htm and did the test that they mentioned for the 3 red lights (Turn the xbox 360 on, and wait till the 3 red lights are flashing.
Press and hold the sync up button, while holding that button press the eject button...). The first time I did this, I got the code of 0102 ( 0102 unknown error - littereally means the console does not know what is wrong. possibly a short or cold solder joint somewhere. 2 reports of people repairing this, one was removing moisture build up inside the console, the other used a hot-air rework to reflow the BGA Ram chips). I talked to a friend at work at and knowing what that code was, he suggested taking the system apart and using some canned air to blow the dust out. Well, not brave enough to take it apart, I blew some air into the fan vents, side vents, bottom vents, and the power brick. I started it back up, and again, 3 red lights. However, I decided to try the error code again. This time I got the code of 0101. I went to the pc to look it up, and the llamma site doesnt have a description for 0101. I really cant afford $130 for a repair. Do you guys have any suggestions?
Post by: mattlange26 on June 25, 2006, 03:18:00 PM
Post by: robivy64 on June 27, 2006, 09:25:00 AM
My recommendation to those who want one: Buy your 360 from a retailer that offers a warranty. Since the warranty wont be through MS, you can still open the system and attempt to repair it yourself without voiding the warranty.
-R
Post by: Jerek on June 28, 2006, 09:02:00 PM
http://forums.xbox-s...howtopic=526497
Post by: XteticX on June 29, 2006, 01:12:00 AM
Post by: mattlange26 on July 02, 2006, 10:53:00 PM
Post by: x-squ on July 04, 2006, 02:50:00 AM
So what can I say? Blame MS for rushing out the system like that.
Post by: koolance_sucks on July 05, 2006, 02:49:00 PM
and periodic freezing fixed by AS5
it finally gave me three not so good lokking lights of sheer death today...
my 360 is modded almost to the max, except no leds just led fans
should i call and ask how much it would cost to repair, or will they just not touch it since the dvd drive is painted and the air duct and the led fans?
i pay good, anyone have the know how to fix? error 0102
someone said try reflashing ram chips above, wtf???
Post by: Superchunk on July 06, 2006, 11:41:00 AM
I called up MS and paid my $130, but then in my frustration I decided to open it up and have a look (my wife was dissapionted in me - I rarely give up on fixing something). I cleaned out the dust and spent 10 minutes trying to get the heatsinks off before becoming pretty nervous and deciding to just let it be. When I plugged it back in I get 3 red lights all the time - worse than before really (well, no more unusable I suppose).
I just shipped it off to MS, so now i'm pretty nervous they'll just say "sorry, no dice since you opened it". That will leave me with the undoubtedly impossible task of getting my $130 back and a broken xbox as well. I'm feeling pretty pissed at myself for opening it at all.
So, we shall see. I'll let you know if they say anything either way about me having opened it. Seems dumb that they would care - $130 should cover whatever damage there is, whether i opened it and blew the dust out or not. But, i'll let you guys know either way what happens with it, just for info purposes.
I miss my xbox
.
Post by: Jman232 on July 07, 2006, 08:44:00 PM
3 red LEDs of death.
I have the error 0201. Unknown.
Infrequent crashing (system screams in agony and visual distress)...
Then red lights not to often...
My friends stopped letting me host games (poor me).
Then my rep goes down- (leaves game early) OH NOOO not my rep!
Then I loose achievement points! Just kidding.
Now the impending sense of doom sinks in with eternal red lights of terror.
They won't go away! They are in my dreams. In my air vents in the floor...
$430 of red death for my xbox 360.
Wait, there's hope. I spent sixty extra bucks on that stupid service agreement.
Maybe it wasn't so stupid after all. There may be hope after all.
Where's my shipping box they're supposed to send me. It's been four days!
Don't they know there was a war going on in my 360? (COD2)
My mage is forgetting his spells in Oblivion!
My cars in NFS, PGR3, and Burnout need fine tuning and service!
I wonder if my trusty xbox 1 is still talking to me since I left her.
To be continued...
Post by: jtom617 on July 09, 2006, 12:37:00 AM
QUOTE(Jman232 @ Jul 8 2006, 03:51 AM)
Venting:
3 red LEDs of death.
I have the error 0201. Unknown.
Infrequent crashing (system screams in agony and visual distress)...
Then red lights not to often...
My friends stopped letting me host games (poor me).
Then my rep goes down- (leaves game early) OH NOOO not my rep!
Then I loose achievement points! Just kidding.
Now the impending sense of doom sinks in with eternal red lights of terror.
They won't go away! They are in my dreams. In my air vents in the floor...
$430 of red death for my xbox 360.
Wait, there's hope. I spent sixty extra bucks on that stupid service agreement.
Maybe it wasn't so stupid after all. There may be hope after all.
Where's my shipping box they're supposed to send me. It's been four days!
Don't they know there was a war going on in my 360? (COD2)
My mage is forgetting his spells in Oblivion!
My cars in NFS, PGR3, and Burnout need fine tuning and service!
I wonder if my trusty xbox 1 is still talking to me since I left her.
To be continued...
This is pretty much the greatest speach i have heard. Its like a short story/poem, nice put-together.
Post by: nomoreniu on July 10, 2006, 10:20:00 PM
QUOTE(d13w93 @ Jun 23 2006, 09:11 AM)
Just had an interesting conversation with a guy at Xbox customer service UK. My second Xbox just died and he had it registered as an American warranty because that was the replacement they sent me when my first machine died. As a result it only had a 3 month warranty on it which had elapsed, however in the UK we get 12 months so he's goign to reset it when I get my next repaired/replaced console back.
America = 3 month warranty
UK = 12 month warranty
How weird is that, the guy said it's something to do with America not paying VAT.
America only gets 3 months???? I live in the US and mine broke tonight. Code 0102. In a way I'm glad it broke after just 16 days, I'm returning it and getting my money back. I'm going to wait until the cooler running version next year. The only sad part is this one has a precious Samsung drive and I was ready to mod it this week.
Post by: CiscoKid on July 16, 2006, 07:42:00 PM
I called M$ to see what they said to do and they basically said this was a hardware problem (Duh), and needed to be repaired by them. They quoted me $129 for the return/fix/send back option but quickly gave me 50% off this price as soon as I expressed the slightest frustration about the issue. So the service rep put me on hold and came back and said I was authorized for the 50% discount for a new total of $62.50. They gave me that discount very quickly and easily so I would guess they get a fair amount of these calls and realize that something in the design is defective (perhaps weak solder?). Reading other posts discussed shaking the unit to see if that helps. So since I am sending it in anyway, I shook the unit (remove any game disc first!!) and gave it a few light smacks on the top and I was back up and running again. 20 min later it locked in the middle of Prey, cauing me to go through another session of smacks to get it up and running. Once I get it running, it will usually run well for up to a couple hours, but as soon as it is powered off or bumped, the troubleshooting squence usually needs to be started over again (smack and shake).
I will still be sending it in so it is reliable again, as the 50% discount helps with the decision. Just too bad I had to do this in the first place...
Post by: jsnake on July 19, 2006, 02:15:00 PM
, but one of the other guys on my dorm hall had one. I changed my mind after trying COD2 and Oblivion . Sure, I did see a few minor annoyances, but they were within reason. COD2 would lag for a second in multiplayer if someone changed their controller sensitivity or if there were too many smoke grenades deployed. As for Oblivion , I knew that it would be a little buggy because of the size of the world and how awesome everything looked, but it was the game that I bought the 360 for.I got mine from Best Buy in June. It worked great for the first two weeks
. I, unfortunately, learned the hard way to not move the 360 while the power is on and a disc is in it , but nothing bad other than that. Oblivion was actually less buggy than I thought , and some of them were even amusing. Before too long, though, it started glitching and freezing up after a couple of hours of play and has slowly degraded from there . All hell broke loose in Oblivion , and no I am not talking about the Oblivion Crisis in the main quest line, as the game began lagging, freezing, etc. The freezing was the kind where you have to get off your rear and shut the whole thing down from the console . Having a fan blow on both the console and power brick has helped and so did the cache-dump thing, so overheating seems to be part of the problem. No red ring of death yet, but who knows how much longer until I too fall victim to the curse of the 360. At least I bought that two-year extended warranty from Best Buy .The MFR date is 2006-04-23, so it's not quite 3 months old, in case any of you were wondering.
Post by: MichaelNet on July 21, 2006, 04:02:00 PM
QUOTE(CiscoKid @ Jul 17 2006, 02:49 AM)
I just got the ring of death with the famous 1-3-4 0102 "unknown Error" The unit is a core system (upgraded to premium -- all I could get on release day).
I also got this error, 11 days after purchasing my console : Core system with Hitachi DVD drive. Sometimes (1 boot / 35 boots), it freezes before 360 logo, then in rebooting the console, it frags : "3 LED in red" with a total black screen on TV, giving error 0102 after pressing the white button & "eject" button 4 times. The first time I got this error was after rebooting, I was playing DoA 4 on the Live.
The frag occurs sometimes, even if the console 's cold, without memory card inserted & even after doing reinitialization manip with the pad at the "system" option page (where there's the serial number of the console) : Lt, Rt, X, Y, LB, RB, Y, left, X, right.
Post by: neoed30 on July 21, 2006, 05:26:00 PM
QUOTE(MichaelNet @ Jul 21 2006, 06:09 PM)
I also got this error, 11 days after purchasing my console : Core system with Hitachi DVD drive. Sometimes (1 boot / 35 boots), it freezes before 360 logo, then in rebooting the console, it frags : "3 LED in red" with a total black screen on TV, giving error 0102 after pressing the white button & "eject" button 4 times. The first time I got this error was after rebooting, I was playing DoA 4 on the Live.
The frag occurs sometimes, even if the console 's cold, without memory card inserted & even after doing reinitialization manip with the pad at the "system" option page (where there's the serial number of the console) : Lt, Rt, X, Y, LB, RB, Y, left, X, right.
If it's not under warranty you could try this: Heat gun fix
But there isn't any guarantee.
Post by: SellingMy360 on July 31, 2006, 08:49:00 PM
MS says it's 20 days past default waranty, so $129 is needed to fix it. Would not budge, supervisor acted like a guy with a hangover who knows he's quiting at the end of the day, the WORST.
Some key points about all this:
- A decent number of launch systems seem to show VERY similar issues, like enough that it's not coincidence.
- This system was really very expensive
- Without the system, I will not be paying for Live, and will not be paying for more games.
I realize that warranty expirations have their place; the manufacturer AND the consumer both need to be protected. But when this many users report such similar issues, all within a very short amount of operational time, you can't just close your eyes and point at the expiration date of the warranty.
Sent my obligatory letter to 1 MS Way; if I don't hear from them in 15 busines days, I'm selling the 360 (with the caveat that the buyer has a $130 service charge waiting for them to get it working), all the games, and using that money towards the PS3.
I don't claim all 360's are defective; I don't claim they need to a recall. But they DO need to address this; I'm not an idiot, this is not some random issue of one guy spilling coffee in it, one guy having it in a non-ventilated spot, and another having the bad luck of buying one that was dropped in the Best Buy warehouse. This is a known issue with a small set of systems, and they are giving us the finger because the default warranty is expired.
I'm a MS Office developer and network tech; I've been dealing with technical issues with software and hardware for 10 years; this is the worst and most expensive experience I've had so far.
The reality of the situation is, fix this thing I paid $500 for and I'll re-establish my Live account and continue to buy games. Don't, and it's all money going to Sony.
Post by: 68HC000 on August 03, 2006, 07:16:00 AM
What happened to the days of hassle free video game consoles. It takes an act of God to break a cartridge system
-68K
Post by: bigbubba7373 on August 03, 2006, 04:25:00 PM
hello guys i got a xbox 360 system in 4 days ago from a customer it had the 0020 error but most of the time the error was 0102.now the customer had done the arctic silver 5 upgrade and it worked for 2 weeks but started doing it again to him. well i took it apart cleaned everything up did the heat gun rework and redid the arctic silver 5 and i have been playing this system for 4 days with no problems boots every time and plays games for hours with no problems.so i can say if you take your time and do the heat gun rework and arctic silver 5 right, this should fix most xbox 360s that have 0020 or 0102 errors i will have another system comeing next week with the same problems so i will report back on that system and let everybody know how it turns out.
Post by: Demon300 on August 07, 2006, 05:42:00 AM
i had a pretty good run by the sounds of things mine lasted from december till saturday, when loading GRAW to crashed with lines in the screen i restarted and the same thing....then all of a sudden looking at it and 3 red lights lfashing away....
this was a core system that had all the bits added to it in a package, by the sounds of what has happend to mine i would say heat is the killer here just causing thermal shutdown like in a pc with to high a temp.
contacted MS in the uk and they are going to fix it and send it back.....so have to wait and see, bought a new one yesterday for my little bro for xmas, i will use that kill mine gets back cant live with out the gray box now
will make a note of the xbox serial numbers and then see if i get the same unit back. any one taken theres appart and tried to fix it instead of sending it back???
Post by: CAMOUFLAG3 TICK on August 07, 2006, 02:44:00 PM
MS,
I recently have had problems with my 360 and it no longer appears to be working. The problems began a couple days ago while playing Ghost Recon. My system froze so I shut off the system and restarted it hoping to jump back in the match lobby. Sure enough I was able to make it back into the room before the lobby was full. When the next match started I took 2 to 3 steps and my system froze again. So again I rebooted and jumped back in the lobby and tried a third time. And you guessed it did it again. So I began wondering if the disc was some how the cause of this mess. It looked clean but I cleaned it anyway and still had no success. So I tried some other games and they seemed to work ok. The system would let me private chat and navigate around the guide pages and playing arcade games was not a problem. So today I traded in my collectors edition copy of Oblivion and my brand new copy of LOTR Battle for Middle Earth II at Game Stop and got a new copy of Ghost Recon. I got home and put the game in and everything loaded up fine but then after I hit start on the start menu the system froze again. I revisited another game.. I used the Saints Row demo disc that came with my current xbox magazine subscription. The disc loaded up fine and I sampled some of the Too Human gallery with no problems. Then I tried to play the Saints Row demo and the system froze again. When trying to reboot the system the ring around the power button just glowed red and wouldnt turn on. After talking to some fellow Xbox Live gamers over instant message and on the phone we got wind of a possible solution by removing the hard drive. Possibly the drive was corrupted. So I removed my hard drive and the system booted up slower than normal but it did boot up none the less. I thought to my self progress is good. I proceeded to manage the hard drive and delete all files off of the drive that I wasnt currently using. game demos, videos, themes, etc until I was satisfied. It was now time for the moment of truth. I loaded ghost recon back into the cd tray and hit play disc. The game loaded up like normal and then froze after hitting start. So I am asking PLEASE HELP! I have never miss handled my system. It has never been moved while on. I have no discs with rings around them like so many people I have heard from. The system does sit in an entertainment cabinet but it is open at the back and the front and has about 8 to 10 inches of space on each side of it. The power supply is sitting on a cold tiled floor about 3 or 4 feet from the system. I have never used the system vertically it has always laid flat. So I ask again PLEASE HELP! I am not buying a PS3 I love my 360 I need my 360 to sustain life. It keeps me sain. Please write back promptly and tell me how to get a replacement system. Also for my troubles I feel some compensation is in order. I am open to suggestions as to what this might be. I think the cost of a game in MS points would be very cool and it would allow me to experience all of the new market place content coming out in the coming months. I would truly be grateful. I was also thinking that a one of kind face plate signed by some of the Xbox team would be pretty sweet to. Any of these suggestions would suffice and fulfill my appetite. Please let me know what can be done and how I can get my 360 replaced.
Sincerely
Loyal Xbox Fan
Brock Puntenney
Gamertag: CAMOUFLAG3 TICK
The only reply I got was a call the hotline automated responce that gave me a number.
Which brings me to the present. I just called the hotline and went through everything with them. The confirmed that I am experiencing hardware failure and reccomended I send it in to get repaired. I was then informed that the repairs would cost $130 and they except all major credit cards. I can't believe they want to charge me more money for their defective product. I'm so angry right now. I can't afford to pay this right now. Someone help
Post by: bigjimmy on August 08, 2006, 04:46:00 AM
So i gave in and called M$ and said it was giving me E65 etc etc... and then I mentioned I 'accidently' bumped off the silver M$ sticker on the front, she said it didnt matter, and as long as the serial number sticker wasnt damaged, the warranty wasnt void (WTF) So I sent the 360 back today quietly hopeful theyll repair it free of charge. But then again, im expecting a call soon to say the warranty has been void.... Ill keep you all posted with what happens...
BTW the warrantys in australia are for a whole year....hahaha silly americans with theyre 90 warrantys
..Also, I noticed that M$ are putting small pads on the GDDR3 memory chips on the underside of the mobo to transfer heat into the metal case probly cause of all the 1012 errors (the memory error)
Post by: d13w93 on August 08, 2006, 11:49:00 PM
Post by: Tito2k6 on August 10, 2006, 08:41:00 AM
BAM! I just bought Dead Rising, put it in, played for 5min, then lock-up. Turned it on and got the RED LIGHTS OF DEATH(Which, after futher review, proved to be the 102 error).
The system wouldn't come on for anything (nothing but red). I gave in and called MS to B*tch and setup to get it serviced(hey man, I can't wait Madden is coming and I got Dead Rising staring at me). The joker ran me through the unplug replug back in crap, but as expected, nothing. So my cardboard casket is on its way. Crazy thing is, 1hr after I got off the phone with him, I turned it on and it worked! Been working ever since. I played Dead Rising all night.
I'm still getting it replaced and buying the warranty. I expect it will die before its casket arrives. But this is BS. These things are time bombs. I'm 32 and taken the utmost care of this system. It's well ventilated and never moved. I seems that if your XBOX isn't DOA then it will just be a matter of time. Problem is, if your's is DOA, then you'll probably be scared into buying an extended warranty. Us poor fools who thought our systems were fine, will now be up a creek.
Post by: CiscoKid on August 10, 2006, 06:43:00 PM
Post by: shag677 on August 10, 2006, 08:35:00 PM
Post by: DarkMorte on August 10, 2006, 09:13:00 PM
Post by: WinbonD on August 10, 2006, 10:34:00 PM
http://www.xbox.com/...dedwarranty.htm
someone tell us how much it costs
Post by: Tito2k6 on August 11, 2006, 07:46:00 AM
QUOTE(CiscoKid @ Aug 11 2006, 01:14 AM)
So is there an option to purchase an extended warranty now that I got my 360 replace by M$? I never purchased one when I bought it, but after reading all this and experiencing a failure already I am interested in purchasing the warranty. In the documentation that came back from M$, there was nothing said about being able to purchase this. How do I go about getting this and what are the details of the extended warranty?
The Customer Service guy said that when I get my fixed(replaced) unit, it comes with a fresh new 90 day warranty. He said that I have 88 days to purchase an extended warranty. I can either purchase a 1yr for $30 or 2yr for $60. He said that I can extend the 1yr to two before it runs out, so I'm opting for the 1yr(probably be a good mod out by then anyway).
So that's it. It'll cost me $160 to have a working system for 1yr ($130 fix + 30 warranty). I think it's a bunch of crap. But, oh well, I'm pretty much stuck.
PS I'm currently waiting for my casket, but I noticed something interesting. If I turn the system on cold, I get the red lights. If I turn it on and leave it on for about 10-15min(with red lights flashing) and then turn it off and on, it works! I've been able to play for hrs like that. At least I can play Dead Rising until my casket comes.
give it a try. It might work for you.
Post by: 68HC000 on August 11, 2006, 08:03:00 AM
.On a serious note, it seems as if you have a cold solder joint somewhere on the board; probably on one of the memory chips. Heat always causes things to expand, and it may expand the solder on the board and chip 1/1000ths of a CM, which is probably just enough to make it work.
Sending it in is the best idea if its under warranty.
Post by: Tito2k6 on August 11, 2006, 08:27:00 AM
QUOTE(68HC000 @ Aug 11 2006, 03:10 PM)
Your xbox is like an old diesel engine
.On a serious note, it seems as if you have a cold solder joint somewhere on the board; probably on one of the memory chips. Heat always causes things to expand, and it may expand the solder on the board and chip 1/1000ths of a CM, which is probably just enough to make it work.
Sending it in is the best idea if its under warranty.
That was what I was thinking. It makes sense. I could do the heat gun trick, but I'll pay (it's not currently under warranty) to fix/replace it and then purchase the extended warranty. This is really sad that more and more of the 'lucky' ones who thought they got good 360s are not getting bit in the a**.
Post by: thebucketmouse on August 11, 2006, 01:52:00 PM
I get error code 1012, with all LED flashing except the upper right. Has anyone else had this one, and if so, did you fix it?
Post by: gerard_paloma on August 12, 2006, 12:59:00 PM
QUOTE(Tito2k6 @ Aug 11 2006, 02:53 PM)
The Customer Service guy said that when I get my fixed(replaced) unit, it comes with a fresh new 90 day warranty. He said that I have 88 days to purchase an extended warranty. I can either purchase a 1yr for $30 or 2yr for $60. He said that I can extend the 1yr to two before it runs out, so I'm opting for the 1yr(probably be a good mod out by then anyway).
I got slightly different information when I called yesterday. My box died on Wednesday with the flashing red lights of death, error code 0102. I've had it for almost four months, but I decided I'd call anyway. Luckily, I'd never registered the console, and didn't tell the tech exactly how long I'd had it ("a couple of months"), so my current warranty lasts until October 19. The tech said when I get my repaired/replacement system back, an additional 30 days is tacked on to the warranty. During that time, I can call back and pick up the 1 year extension for $30, or 2 years for $60. I'm definitely going with the 2 years, since I'm betting on the fact that the replacement (I doubt they'll repair it) will die in another 1-24 months, and I'll have to get another one. Hopefully, by the time it does, MS will have released a hardware revision, and I'll be good to go for the rest of this generation.
Post by: bigjimmy on August 12, 2006, 03:02:00 PM
QUOTE
Your Xbox Video Game system has been shipped! You can expect to receive it in 2-5 days. Thank you for your patience and get ready to get back into the action! Your shipping information is provided below for your reference:
OH YEH!! Im am extremley surprised they didnt notice I opened it!! I must have got lucky!!!
Post by: ponysean on August 15, 2006, 08:05:00 PM
The demonic blinking red lights started 5 days ago, figures that I'd get the a brand new copy of dead rising in the mail the next day (still in its packaging by the way) I emailed the support, of course no help there. Called about an extended warranty, thought I might be able to get around shelling out the money, again no luck. Then today I caved in and called 18004myxbox thinking that I would fight back until they would ship me a box overnight and I would have my beautiful console back in working condition in under a week (which is key because I start fall semester in 2 weeks).
Yeah right, the guy started out being helpful, after I mentioned my problem, he sighed and said, ooooh that problem, like it seems to be an increasingly common tech call, I told him I tried everything but he still made me get behind the TV and unplug everything, when I made a joke about the beautiful red lights still being there, he said (swear to God), "just like christmas (chuckle)", I had to literally bite my tongue to keep the profanities from escaping. At this point I was not exactly in the best mood and of course he said I would have to pay 120 bucks and wait at least 2-3 weeks until I had a new working console, After arguing some more, I finally gave in and agreed, receiving my Service Registration ID so I can check my progress everyday as my xbox sits in some repair shop in Texas and a new credit card bill for 120 bucks, so much for summer vacation....
3 questions,
1 I get a black and red checkerboard when my game freezes or recently just on boot-up, anyone else have that happen
2 Any luck finding out an actual figure of the percentage of 360 owners who actually have problems, my experience has been mixed, mine worked for 8 months prior to the red lights of death, also I found an article saying an informal survey revealed 15%, but that the results could not be taken because it was not a scientific survey
3 Anybody find a good lawsuit that I can get in on? I don't see how the most powerful company in the world makes a faulty hardware console and then makes the owners shell out 100's of dollars to repair the originally flawed system.
Thanx, hope for some interesting responses.
Post by: bigjimmy on August 16, 2006, 02:23:00 AM
I cant beleive I got it fixed free of charge even tho it was sooo obivous I opened it....
Post by: Tito2k6 on August 16, 2006, 09:11:00 AM
QUOTE(bigjimmy @ Aug 16 2006, 09:30 AM)
Well I got my 360 back in the mail today, works great!! I may never, ever say this again, but THANKS MS!!
I cant beleive I got it fixed free of charge even tho it was sooo obivous I opened it....
Luck man!
Pony, If you find any info on class-action lawsuits, let me know. If you read TwistedSyphony's theory (pinned above), it seems that one is on the horizon. Mine was 8 months old like yours (BTW, I just send it off today(tear
)). These things can die at any time.It died the day I brought home Dead Rising and now I've got Madden paid for and no system to play it on when it comes out
Post by: Tito2k6 on August 16, 2006, 09:16:00 PM
Post by: qkiani on August 22, 2006, 01:45:00 PM
QUOTE(fathom7411 @ Nov 22 2005, 07:29 PM)
actually just picked mine up from best buy brought it home put in some need for speed played it for i dont know about 10 minutes and in the middle of a race it just hung and the screeen scrambled. so i shut the system off and ejected the disc and seen that now my brand new game is completely scratched with like 6-7 rings all the way around. so yeah i am pissed. anyone else have this problem?
Did you move the console while playing? if not then contact MS and tell them what happened
Post by: dshack24 on August 22, 2006, 07:26:00 PM
Post by: crossfire1701 on August 23, 2006, 05:24:00 AM
i bought mine some 3-4 weeks ago, got some random hangs during playing (uno, nfs:mw, oblivion) but thought "aah MS, how comforting that also my xbox crashes every now and then"...
until yesterday. was playing oblivion... when i realized I made a stupid mistake I reloaded a game, went in the cave again and while this guy was talking to me I hit him with my sword... game froze up on me, dashboard came up with "disk is not clean..." message... so I said okay, let me clean it, it was perfectly 100% clean... put it in again - nothing.
what else to do than to switch off - back on --- E 74 and one red light. looked up on internet, tried de- and reattaching everything (hdd, av cable, power,...) nothing worked. not at all. called MS support, asked me to do the same thing again, nothing worked. he sent me the ups sticker for returning it already. I was so fed up.
yesterday evening - just for fun - reattached it to my tv - see - it was booting. Icould not believe it.
switched it off - back on - NOPE. Error 74.
After several tries with and without HD it booted again. and ever since then it's working fine. I've been playing for a couple of hours and it's still working --- FOR NOW.
now the question here is, what if I still send the "now working again" box to MS? will they still really CHECK it or just plug it in, say "hey it's working" and send it back to me AS it is ???
anyway, that really sucks, even if we're just the minority of 2-3% as the ms support told me, it sucks big time.
and the secondary error code was the 1022 - error with a/v cable. how so, I never touched/moved it or anything...???!!!
QUOTE(gerard_paloma @ Aug 12 2006, 09:06 PM)
I got slightly different information when I called yesterday. My box died on Wednesday with the flashing red lights of death, error code 0102. I've had it for almost four months, but I decided I'd call anyway. Luckily, I'd never registered the console, and didn't tell the tech exactly how long I'd had it ("a couple of months"), so my current warranty lasts until October 19. The tech said when I get my repaired/replacement system back, an additional 30 days is tacked on to the warranty. During that time, I can call back and pick up the 1 year extension for $30, or 2 years for $60. I'm definitely going with the 2 years, since I'm betting on the fact that the replacement (I doubt they'll repair it) will die in another 1-24 months, and I'll have to get another one. Hopefully, by the time it does, MS will have released a hardware revision, and I'll be good to go for the rest of this generation.
may i just ask you , after reading all these "warranty" issues.... you guys are mostly from the US right... well I bought mine here in Austria (Europe... don't mix up with AustrALIa *g*) and here the producer is liable for 2 years after the purchase for any errors... hmm I guess at least I'm a little bit lucky over here... 90 days... not really that much I guess...
Post by: Spineshank247 on August 25, 2006, 01:52:00 PM
Post by: Skipster_09 on August 31, 2006, 03:58:00 PM
Post by: crossfire1701 on September 04, 2006, 01:19:00 PM
lets hope better not for MS
Post by: killer63 on September 04, 2006, 04:48:00 PM
Post by: Beauner on September 11, 2006, 12:48:00 AM
Ok...so...I was getting an E71 code earlier...now I'm getting an E79 code and the "secret" code is 1433.
Searching through the numerous posts about everybody elses problems I have yet to find anybody with these specific problems or any explanation of what the hell they mean!
HELP PLS!
Post by: Xenod on September 11, 2006, 04:18:00 PM
This post has been edited by Xenod: Sep 11 2006, 11:20 PM
Post by: leorimolo on September 16, 2006, 06:03:00 PM
Im starting to belive that the AC killed both my xboxes. Cause they were always in really cool rooms. Someone tell me if im going mad please.
M$ I apreciate your products but do a fucking good job on durability, B!<#
LEo-enjoy your working 360s and sorry for the post im just too mad!
Post by: liq456 on September 16, 2006, 07:49:00 PM
Xbox 360 details:
Pack: Xbox 360 Premium
Video mode: NTSC
Manufacturer date: 2005-12-18
Lot number: 0551
Team number: W2H0
Error: 0102, 360 will not boot to dashboard.
Post by: leorimolo on September 17, 2006, 06:25:00 AM
Post by: WH1TEF1RE on September 20, 2006, 01:57:00 PM
need to buy a new hdd, and a MU to transfer all my files. how the hell am i spose to transfer my files from my hdd to a MU, when it doesnt even allow me to get into my main menu because of E 74.
Post by: novicemodder on September 20, 2006, 10:54:00 PM
Post by: Willywow15 on September 21, 2006, 07:15:00 PM
This post has been edited by Willywow15: Sep 22 2006, 02:18 AM
Post by: addisj on September 28, 2006, 03:35:00 AM
Gutted... Never even played it for more than 2 hrs at a time as well so cant be heat related.
Post by: lowest common denominator on October 01, 2006, 10:42:00 AM
Post by: dcware on October 01, 2006, 12:45:00 PM
1st skipped on DVDs very badly.
Second didn't turn on, period.
And the 3rd one has just started giving me the 3 red lights in 1,3,& 4 (Hardware Failure)
Post by: owmysoul on October 02, 2006, 02:53:00 PM
"Inspection of your console has revealed that tampering or attempted tampering of the console has occured. The warranty is voided as a result of these actions. In addition, MS is unable to offer repair services for a tampered Xbox console."
So I called back, thinking we've gotta clarify the definition of "tampering", and they've essentially told me I'm screwed. 600 bones down the toilet. If they can tell I used compressed air can't they tell that it didn't make a difference either way, since it still gives the same error message? Just wondering if anyone had any brilliant ideas, before I have a go at it with my high school baseball bat. Smashy smashy.
Post by: kneedeep on October 03, 2006, 08:03:00 AM
1. Why do they always say your warranty expired 2 weeks ago?
2. Why do they always quote different $ amount for the fix to different people, almost seems random?
2. What is stoping all of us from buying a new xbox and then returning the broken one to the store?
What do you guys think?
Post by: 89c4l98 on October 03, 2006, 09:47:00 AM
QUOTE(kneedeep @ Oct 3 2006, 02:34 PM)
1. Why do they always say your warranty expired 2 weeks ago?
2. Why do they always quote different $ amount for the fix to different people, almost seems random?
2. What is stoping all of us from buying a new xbox and then returning the broken one to the store?
What do you guys think?
1. standard scripted answer
2. $139 is normal repair fee
2. retail fraud is illegal
Post by: kneedeep on October 04, 2006, 12:11:00 PM
Post by: Chancer on October 04, 2006, 02:29:00 PM
QUOTE(kneedeep @ Oct 4 2006, 06:42 PM)
89c4l98 - So you don't speed, jay-walk, cheat on your taxes, drink under age, bet online.... get off it. We all do things that are against the law. Not like I'm saying kill someone.
Maybe you do but you would be daft to tell the world about it in a public forum. Especially as its against rules to advocate fraud here. Do as you like/want just keep it to yourself
Post by: ArkitekT on October 05, 2006, 12:02:00 AM
First one bought at launch stopped functioning completely about 3 months after purchase. Returned it and got a new one which started the whole freezing situation about a week ago and finally yesterday the dreaded 3 red light error 0102. If I keep turning it on and off repeatedly, like 10 times, it functions periodically. I guess I should try the heat gun fix. Not that I am to psyched about putting a heat gun to my $400 console but I have read so many success stories that I believe it just might solve the problem. I need some encouragement. What do you think?
Post by: OomphH on October 05, 2006, 12:18:00 AM
QUOTE(ArkitekT @ Oct 5 2006, 07:33 AM)
Another Crappy 360!!!
First one bought at launch stopped functioning completely about 3 months after purchase. Returned it and got a new one which started the whole freezing situation about a week ago and finally yesterday the dreaded 3 red light error 0102. If I keep turning it on and off repeatedly, like 10 times, it functions periodically. I guess I should try the heat gun fix. Not that I am to psyched about putting a heat gun to my $400 console but I have read so many success stories that I believe it just might solve the problem. I need some encouragement. What do you think?
If you still have warranty I wouldn't open the box.
There seems to be many reports that the heat-gun fix is only a temporary solution. After a week or two the problem may very well return.
It is very easy to break the box. Both when opening it and removing the heatsink, and blowing red hot air directly on the motherboard and the chips is not exactly safe either.
I did it myself yesterday because I had no other option (completely dead box, 0102, and I have opened the box earlier so MS won't touch it). Now it works, but I don't have very high expectations that it will continue to do so.
I scratched the underside of the motherboard when trying to remove the X shaped clamp that attaches the heatsink to the motherboard. The pointy tool I used slipped and made a visible scratch on the surface. Seems that I was lucky as the box still works. The area that was scratched is dark green and I can see no lines on it so I guess there's nothing in that spot, but I could just as easily have hit an area containing connections.
Olav
Post by: Great2bfree on October 05, 2006, 09:01:00 AM
Post by: EllsinoreOutlaw on October 06, 2006, 05:10:00 PM
Post by: johnnyc_jel on October 06, 2006, 07:23:00 PM
Really not happy. And if other peoples stories are anything to go by, I can expect this to be a regular occurance.
Post by: Heet on October 09, 2006, 04:19:00 AM
I guess MS thought so, because they extended it from 3 months to 12 (IMG:style_emoticons/default/smile.gif)
Post by: Surrido on October 13, 2006, 01:44:00 AM
appreciate help!
Post by: ArkitekT on October 14, 2006, 07:21:00 PM
QUOTE(ArkitekT @ Oct 5 2006, 06:33 AM)
Another Crappy 360!!!
First one bought at launch stopped functioning completely about 3 months after purchase. Returned it and got a new one which started the whole freezing situation about a week ago and finally yesterday the dreaded 3 red light error 0102. If I keep turning it on and off repeatedly, like 10 times, it functions periodically. I guess I should try the heat gun fix. Not that I am to psyched about putting a heat gun to my $400 console but I have read so many success stories that I believe it just might solve the problem. I need some encouragement. What do you think?
So I finally got around to trying the heat gun fix and...
IT WORKED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanx Team ModFreakz.
Hopefully it is not a temp fix. I'll keep ya posted.
QUOTE(Surrido @ Oct 13 2006, 08:15 AM)
If I get no picture at all and the 3 red lights, does that mean its totally fucked or can i try the heatgun trick???
appreciate help!
I was hesitant too but as you can see in my post above. It actually worked. I would try it.. i did.
Post by: violentcamel on October 15, 2006, 11:22:00 AM
If microsoft keeps it up I say we start a class action lawsuit. I know of a site and will provide the link to it as soon as I can find it. Basically you put down what issues your having with a company and when enough people file a lawyer takes the case and sues them. Costs us nothing and we can possibly set this company straight.
Post by: deborah46 on October 17, 2006, 03:51:00 PM
QUOTE(trioptimumonline @ Nov 22 2005, 09:34 PM)
Yeah, I got a core at EBGames, thing was flashign red in all but one of the lights on front the first time I plugged it in, so I unplugged it and let it sit, plugged it back in, worked fine all night; now it's doing it 3/4 of the times I turn it on, and if I get it to start, it freezes up with vertical lines on the screen shortly afterwards.
On hold with MS support for 3 hours now. EBGames didn't have any spares to swap out and said it'd be awhile before they had another shipment. Damnit. Any ideas?
My son also has 360 and is doing the same thing yours is it freezes and vertical lines show up! What is going on?
Post by: starmaster78 on October 27, 2006, 01:26:00 PM
Post by: Gummby on October 27, 2006, 08:11:00 PM
3 days ago was playing Splinter Cell DA went to go back to the main menu and squaaaaack, I went crap I know that noise that is the sound the last one made in its death throes. Sure enough powered off then on and bingo 3 red lights of doom, got it to boot once or twice more before it totally died. Called 18004mydeadbox and bitched out some kid for a while and then sent an e-mail to support at xbox.com voicing my displeasure ( just wanting to see if I could get an apology and an offer to fix it but no such luck).
So off to Best Buy, when I walked in the guy at the door wanted to check the bag and do his sticker thing, when he looked in the bag he said ohhhh a 360 never seen one of those before HAHA chuckle chuckle, I thought ya very funny dickweed and went over to returns. The guy there asked whats the prob and I said the 3 rings of doom, to which he answered, AHH the usual. So now my $500 purchase is gone again and this time for a month to a month and a half according to the guy at Best Buy. All I can say is that I have never seen this amount of failure out of a new console...ever. I still have a launch PS1, PS2 Xbox, Dreamcast, NES, SNES, and even a TG16 that all still work no problem.
May just hafta sell all this M$ crap and camp out for a PS3 and a Wii and take my chances there. And ohya sorry for the long post but it's not like I have anything else to do except watch TV ( not a chance ) hehe TV sucks
Post by: mr-smith on October 29, 2006, 01:56:00 AM
I do hope this is not a sign of things to come.
Post by: Boiker on October 29, 2006, 03:30:00 AM
QUOTE(mr-smith @ Oct 29 2006, 09:27 AM)
i've had my August 06 manufacturered 360 one week. Lastnight whilst playing PGR3 online I started to notice graphical popup of scenery, vertical lines on the track when approaching fast corners and white dots on the car whilst playing. I hit back accidently signing out of live and my 360 completely froze up.
I do hope this is not a sign of things to come.
I get this too on a Feb 06 360. But only on PGR3 and once just a little on GRAW. It's a really strange error that only happens sometimes. I'm fairly certain its an overheating problem because I can cure it by pointing a fan across the exhaust fans to help shift some heat. Though, on GRAW it only did it on truck cabs that one time. (IMG:style_emoticons/default/unsure.gif)
A reboot sorts it out and it never froze for me, though I turn mine off when it happens because I thought it wouldn't be good to leave it on if it is having these errors as something is clearly wrong.
Post by: mr-smith on October 29, 2006, 12:47:00 PM
Why? It certainly shouldn't be an issue should it? From the temperature of the air coming out of the back of my 360 its obvious its cooling is terribly lacking.
Post by: starmaster78 on October 29, 2006, 03:41:00 PM
Post by: meikoz on November 01, 2006, 07:53:00 AM
so when i got it back it said , system error E 66 en that red light was flashing
i was like WTF and blamed my parents i dont know what to do now its hopeless i mis my
call of duty etc.. ):
i tryed everything cmon someone got a reall tip that works?
Post by: Shepdog on November 01, 2006, 09:10:00 AM
QUOTE(meikoz @ Nov 1 2006, 03:24 PM)
my parents took my xbox360 away for 2/3 days cause i was getting aggresive
so when i got it back it said , system error E 66 en that red light was flashing
i was like WTF and blamed my parents i dont know what to do now its hopeless i mis my
call of duty etc.. ):
i tryed everything cmon someone got a reall tip that works?
Is your firmware flashed?
Post by: vipergtsrvp on November 01, 2006, 03:18:00 PM
QUOTE(meikoz @ Nov 1 2006, 03:24 PM)
my parents took my xbox360 away for 2/3 days cause i was getting aggresive
so when i got it back it said , system error E 66 en that red light was flashing
i was like WTF and blamed my parents i dont know what to do now its hopeless i mis my
call of duty etc.. ):
i tryed everything cmon someone got a reall tip that works?
Oh i am giving full crdit to Lhamma .com
here is a link to the flashin lights thing if not aredy posted
http://www.llamma.com/xbox360/repair/Xbox-...error-codes.htm
Post by: xzenor on November 01, 2006, 09:25:00 PM
This post has been edited by xzenor: Nov 2 2006, 05:26 AM
Post by: snapperdragon on November 05, 2006, 03:28:00 PM
Moral of the story: if you like the 360, for godssakes, get some kind of warranty because these things have buggy hardware (I'm sure mostly due to the high heat).
MS quality is as bad as Sony's.
I think Nintendo is the only company making quality products and standing behind them. All MS did is cut my repair down from 140 to 70 (yes, a nice gesture, but c'mon, I shouldn' have to deal with a dead 360 with only about 70 hours of total gamepla!).
Oh well, I should have known.
Good luck all.
Post by: twistedsilicon on November 11, 2006, 08:16:00 PM
Post by: scraper on February 02, 2007, 10:28:00 PM
it's well ventilated, the power supply is as well.
now i turn it on and just get the 3 red lights. is it worth trying to open a ticket, sending it wherever.. or should i just get a freakin core?
Post by: decliningtech on February 03, 2007, 11:16:00 AM
Ya so i woke up this morning ready to play some gears of war and i look at my 360 right and it is completely turned off and two red lights are just on sitting their staring at me....now the console works completely fine but the lights just wont go off even when i turn it on it just makes those two light orange and it really pisses me off....i was thinking about just buying a new ring of light but if anyone else has any other suggestions they are gladly welcomed
Post by: davidrose9 on February 04, 2007, 01:57:00 PM
QUOTE(bobbler @ Jan 31 2007, 09:42 AM)
Well mine has given up the ghost too.
2nd unit I have had, now sadly out of warranty.
Came home from holiday 13th Jan. My 360 has been off for about a month or so since I got my Wii.
Booted up, dashboard update screen came up. Downloaded the update (this was where I went wrong I think LOL), played some COD3....locked up after 10-20 minutes.
Rebooted. 3 red lights.
Let it cool down as I could smell that warm component smell.
Switched it back, 10 minutes of COD3 locked up.
Rebooted 3 red lights.
Switched back on, 10 minutes and lockup again...this time in the dash.
Got pissed off with it and went back to playing on my Wii for a couple of weeks.
Turned 360 on the other day...didnt even make it passed the bootup before it locked up and red lights. Now it wont even do anything other than flash red lights at me.
Code 0102
I opened it up, and it was spotless inside, hardly any dust or anything.
Changed the CPU paste to Artic Silver. Tried the fan ducting mod with cardboard. Still dead unfortunately.
I should also add that the machine is well vented along with the power supply on top of my old PC case (which is empty before someone says anything about the heat off it)
There is certainly a common thing that they are failing en masse, you just think of the numbers outside of this forum who also have this issue.
Yeah, we heard the "but they sold this amount so its a small percentage" argument. Thats fine for those without problems but there is more to this and MS know it I am sure...
Personally I bought a new one today and I will be returning my old ones insides in the new ones case to the store.
If they are not going to admit theres a problem, I will sort it out myself for them.
I had to I lost out on the warrantee and there it was tried hours of tricks and heat gun 50 bucks a waste of time temporary fix only 3days for me, still red lights so I feel like that'll teach 'em, I hardly use Xbox live only for updates so no worries there for me anyway
Sam's Club took the old one packed it up like new and handed back said it didn't work out of the box red lights and all could of kept the hdd they never even checked the contents but that would not have been right I dont feel bad but I am no thief. So thanks I appreciate it very much I was going to pay for a swap out 190.00 lucky me even got a sammy drive in the new one easy to update firmware. I am a happy camper thanks to you. (IMG:style_emoticons/default/cool.gif)
Post by: metamator on February 07, 2007, 01:09:00 AM
My friend has been having a "disc unreadable" problem recently and his 360 is past the warranty date. I openned up his 360, and took apart the dvd drive, there I noticed a magnet that sits on top of the spindle assembly was loose and was in fact stuck to the lid of the drive.
so you have to glue the magnet back to the spindle, shiny side up, use just a little bit of glue since too much glue will cause an unwanted space and not hold the disc securely (I used an epoxy). we put it back together and voila, no grinding and no more bad reads.
Post by: kam10 on February 24, 2007, 08:33:00 AM
Post by: bobbler on February 24, 2007, 02:27:00 PM
GOW was working fine, it booted up, disconnected from Live to get the update and now it wont boot the game anymore. The disc is spotless as the day it was bought.
N3 also booted, played for a few minutes and then just decided it could no longer read the disc. Rebooted the 360 and now that one wont launch either. Again disc is completely like new, as are all my discs.
I might switch the drive out with a spare Samsung model I have and see how that goes...
Post by: spoon699 on February 25, 2007, 06:41:00 AM
Much appreciated (IMG:style_emoticons/default/unsure.gif)
By the way the xbox has been working for over a year and was bought in (and has never left) the UK. I just need to know if i can repair it without risking damage, if i have to send it anywhere or if i now have a £250 piece of white plastic that whirs and flashes red at me.
Thanks a million guys
Post by: daemon9 on February 28, 2007, 03:33:00 PM
Post by: old codger on March 01, 2007, 11:35:00 AM
Post by: paragon32 on March 05, 2007, 02:00:00 PM
QUOTE(spoon699 @ Feb 25 2007, 09:41 AM)
Hi guys. I'm a bit scared by my xbox showing me the 0020 code, and having read the first 10 or so pages of this forum realised it was a bit technical for me. I'm sorry that I'm too lazy to read all 56 pages but is there an everday man's solution to the 0020 problem? (IMG:style_emoticons/default/sad.gif)
Much appreciated (IMG:style_emoticons/default/unsure.gif)
By the way the xbox has been working for over a year and was bought in (and has never left) the UK. I just need to know if i can repair it without risking damage, if i have to send it anywhere or if i now have a £250 piece of white plastic that whirs and flashes red at me.
Thanks a million guys
I've got one here in the US with the same problem. I haven't gotten a solid determination on the problem yet, but it will involve taking the system apart.
It's a motherboard issue, just not sure exactly what failed yet.
Post by: sillyboydarryl on March 06, 2007, 09:12:00 AM
what gives MS?... your original xbox was a BEAST!
I got one at launch... it dies in 2 months...
MS replaces.. one week later.. I'm playing again....
Almost a year later... the replacement machine dies.. MS tells me that I have to pay almost half the value of a 360 to get it fixed... (thats not saying that problems wont come back with a refurbished machine they send me)..
so i say.. screw it.. HOT GUN FIX!!!!
I fix it... its fine for months..
I buy MLB 2K7
Update the dashboard...
DEAD.
It boots up.. but doesnt recognize the controllers...
I thought.. maybe its the sodder joints again.. but NOPE.. if MS didn't get you with crappy manufacturing..
crappy coding does it too.
I'm now considering trading in all my 360 gear to get credit for a hard to find Wii
Post by: gasclown on March 06, 2007, 12:27:00 PM
we pay 502 USD for our 360's and they bite, both my friends who have tham have had them replaced as well. I give up on 360 until a serious hardware revision or proper hack.
getting a wii, fuck this.
Post by: Xypher on March 10, 2007, 11:06:00 AM
Im interested in the wii too, get some exercise hehe.
This post has been edited by Xypher: Mar 10 2007, 07:07 PM
Post by: Xypher on March 11, 2007, 11:33:00 AM
Post by: demonday on March 14, 2007, 08:48:00 PM
demonday
www.demonday.com
Post by: OVUKA92 on August 06, 2007, 05:10:00 PM
occures when the dash doesnt have the same version that dvd drive does,i also read that any failed updates can be fixed by holding sync up button while it reboots but that didnt work or i was doing it wrong.
ANY HELP WITH THE E 66 WOULD BE GREAT
Post by: geforce nl on August 07, 2007, 04:40:00 AM
when i tried to instal a nme chip in my xbox 360(TS-H943) i messed up by interupting a trace from the firmware chip to another chip, and i failed to get it fixed
i have error code 65
now i was wondering if there is any way of fixing my console?
ps:i haven't got a backup of my firmware
This post has been edited by geforce nl: Aug 7 2007, 11:53 AM
Post by: Heavy_D508 on August 08, 2007, 11:16:00 PM
Post by: FrankBreen on August 21, 2007, 06:59:00 AM
Scratches games even in the stationary side position and seems to scratch even more frequently in the stationary upright position and will guarantee to scratch if one moves it (which we've warned against).
So far destroyed 3 games (1 of which happened when i moved console) but the other two all by itself. Makes a lovely loud audible noise whilst it does so too.
Outside of that i've had the occasional crash, freeze... It sees a number of brand new games as DVDs... On one occasion had the 3 red lights and microsoft are ignoring my emails... i bought this machine April 07... Without doubt probably the biggest piece of shit purchase ever. In comparison My ps3 = dream.
Post by: the soul poet on August 21, 2007, 07:42:00 AM
QUOTE(OVUKA92 @ Aug 7 2007, 12:10 AM)
I got a big problem,i got an ERROR E 66 today after i installed an update from my darkness game(the game is downloaded and i have installed firmware that enables me to read non original dvds) i find out that the E 66
occures when the dash doesnt have the same version that dvd drive does,i also read that any failed updates can be fixed by holding sync up button while it reboots but that didnt work or i was doing it wrong.
ANY HELP WITH THE E 66 WOULD BE GREAT
We do not advocate piracy here, sorry.
Post by: yatu_garasu on August 24, 2007, 12:17:00 PM
i got eror 0102 and the light 1,2,3 are flashing
i got eror 0101 and the light 1,2,3 are flashing(rare on my consele)
i got eror 0100 and the light 1,2,3 are flashing(once again rare)
wut should i do and im not sending it to ms the all allready got out of doing my 0102 like 2 months ago
by say the warrent sign has been slite when it was not slite when i sent it so wut should i do
Post by: drsrpeanus on September 24, 2007, 02:55:00 PM
Post by: Budman2K on September 25, 2007, 09:11:00 PM
Post by: davidrose9 on September 25, 2007, 09:59:00 PM
THIS just SUX
Post by: ChristPuncher on October 19, 2007, 06:25:00 PM
My question is is there anyway to make my Xbox have the three flashing lights issue? Or some other way to circumvent this? I don't feel like spending 100 bucks if don't have to.
Any help would be appreciated. Thanks.
This post has been edited by ChristPuncher: Oct 20 2007, 01:26 AM
Post by: MeanEgoCrusher on October 23, 2007, 01:59:00 PM
This post has been edited by MeanEgoCrusher: Oct 23 2007, 09:02 PM
Post by: Nosferatu on October 30, 2007, 11:53:00 AM
QUOTE(Nosferatu @ Feb 14 2006, 03:17 PM)
I just got my replacement yesterday morning, and it works GREAT! The "born-on" date is 10/23/05, and it looks brand new. It still has all of the protective covers on the IR port, the CD-ROM tray and the HDD. Here is the sequence of events.
2/4/06 - Xbox360 Died. Called MS Support. Coffin was sent to me.
2/8/06 - Coffin arrives and Xbox360 is sent back to MS support.
2/13/06 - New Xbox360 arrives at my door.
So it only took 5 days (that's including two weekend days) from when I shipped out the old one until I got my replacement. Not bad!
Happy birthday to me too! Console #2 just took a #2 on the day after my birthday (I got the Orange Box for my birthday and I was in the middle of playing Portal for the first time). The funny thing is, this console gave me the 3-ROL almost two years to the day after its manufacture date.
Console #1: 3-ROL with an 0020 error.
Console #2: 3-ROL with an 0102 error.
We'll see if this one gets replaced as fast as my first one (5 days -- see my quoted post above). I'm not holding my breath. Maybe I'll get a replacement with the updated cooling internals or the 65 nm chip... (Still not holding my breath.)
Post by: dkkev on October 31, 2007, 10:50:00 AM
i recently finally managed to flash my sammy ms25 premium console with iextrem 1.2
now 2 weeks later i get the 3RRoD - im sure its not a firmware issue..
i get the error code 0020 - when doing the sync up + eject button test..
no signal on tv.. and bootup straight to the 3RRoD..
bummer - its my 2nd 360 premium.. bought at launch. first died after 2 days - got this as replacement.. and now it seems to have died aswell..
im sending it in for repairs - hoping the warranty void sticker isnt looking to bad for them polish workers to notice.
ps - its extra uber crap - cuz i was supposed to swap this for an elite and 5 old games in a store some time next week...
Post by: skaiwalker on October 31, 2007, 02:34:00 PM
Post by: Z3ROMIS3RY on October 31, 2007, 07:16:00 PM
I have a problem apparently with my AV cable, I turn on my system and wait 25 seconds and then i get 4 red lights every time, i read what to do and tried them all and none seem to work....is there a problem with the system or still the plugs. If anyone has an advice let me know.
Thank You
Post by: Nosferatu on November 08, 2007, 11:03:00 AM
QUOTE(Nosferatu @ Oct 30 2007, 07:29 PM)
Happy birthday to me too! Console #2 just took a #2 on the day after my birthday (I got the Orange Box for my birthday and I was in the middle of playing Portal for the first time). The funny thing is, this console gave me the 3-ROL almost two years to the day after its manufacture date.
Console #1: 3-ROL with an 0020 error.
Console #2: 3-ROL with an 0102 error.
We'll see if this one gets replaced as fast as my first one (5 days -- see my quoted post above). I'm not holding my breath. Maybe I'll get a replacement with the updated cooling internals or the 65 nm chip... (Still not holding my breath.)
Just an update on my previous post...
I called Xbox support on 10/29/07 to have a coffin sent to me. As of yesterday (11/07/07), over a week later, I still had not received the box. I called them back up and gave them my problem ticket number. The woman told me that my coffin had not shipped yet because there was an "update to their system" on the day that I had originally called, and that screwed something up. She told me that she would have the box sent to me right away. We'll see if it actually shows up this time.
Post by: NKI Klepto on November 08, 2007, 01:11:00 PM
Post by: Nosferatu on November 15, 2007, 01:20:00 PM
QUOTE(Nosferatu @ Nov 8 2007, 07:03 PM)
Just an update on my previous post...
I called Xbox support on 10/29/07 to have a coffin sent to me. As of yesterday (11/07/07), over a week later, I still had not received the box. I called them back up and gave them my problem ticket number. The woman told me that my coffin had not shipped yet because there was an "update to their system" on the day that I had originally called, and that screwed something up. She told me that she would have the box sent to me right away. We'll see if it actually shows up this time.
Sorry to keep posting updates on my latest broken 360 saga, but this one was too good not to share...
I finally got my coffin yesterday (two weeks after my original call to MS Xbox Support), so I packed up my broken 360 and decided that I would drop it off at the UPS store near my office this afternoon.
As soon as I walked in the door, the UPS clerk on the other side of the room greeted me with: "You got a broken 360?" I answered, "Yeah, how did you know?" He replied by pointing to a stack of boxes behind the checkout counter... There were THREE boxes identical to mine sitting there.
We all know that the failure rate on the 360 is pretty high, but come on... You know something is seriously wrong when four different people bring four broken 360s to the same UPS store in the same day. (IMG:style_emoticons/default/rolleyes.gif)
Post by: SlickWilly440 on November 15, 2007, 01:51:00 PM
LOL....that's a pretty hilarious story...LOL.
Post by: RabidMaggot on November 16, 2007, 04:16:00 PM
QUOTE(Nosferatu @ Nov 15 2007, 03:20 PM)
As soon as I walked in the door, the UPS clerk on the other side of the room greeted me with: "You got a broken 360?" I answered, "Yeah, how did you know?" He replied by pointing to a stack of boxes behind the checkout counter... There were THREE boxes identical to mine sitting there.
I've had my 360, 10 months and mine stopped loading games, freezing and locking up on the dashboard. So I called Xbox Support and I had the box at my door in 48 hours(I was pretty amazed at this considering some horror stories that are out there). When I brought mine into the Purolator Pickup location, I was told a similar thing, they see quite a few go through there...but the clerk told me he had one guy bring his console back for repair 8 times.
So far today is day 5 without my 360, it arrived in North York at the M$ Fullfilment center Yesterday Morning...kinda curious how long this is gonna take to get back and if it will even be repaired or if they will just ship me a new one.
This post has been edited by RabidMaggot: Nov 17 2007, 12:17 AM
Post by: DravenX on November 18, 2007, 08:57:00 PM
This post has been edited by DravenX: Nov 19 2007, 05:05 AM
Post by: DravenX on November 19, 2007, 06:33:00 PM
Post by: Nosferatu on November 29, 2007, 10:34:00 AM
Does anyone know if they added the new GPU heat sink to the newer launch motherboards, or are those only present on the Zephyr+? Did I just get a replacement console that has no upgraded internal cooling?
Post by: ryanotown22 on November 29, 2007, 02:50:00 PM
Post by: shadowro on November 29, 2007, 08:37:00 PM
fix360guy dot com
thank you!
Post by: Bandit5317 on November 29, 2007, 08:51:00 PM
Post by: Books on December 04, 2007, 09:40:00 PM
I can shoot my story all day; I've had an Xbox for nearly 2 years, currently my 3rd one. I keep it well ventilated, no modding, Xbox Live Gold since Live practically launched, many games, accessories, and....where I am going with this is that the system DIED ON ITS' OWN. I didn't influence it in any way, and I don't feel I should be punished for it by paying $100-200 for repairs, where some chap with 2 more red lights on the front gets it fixed for free.
Whatever shall I do?
Post by: kdubbz on December 05, 2007, 01:46:00 AM
Post by: Wayne6n on December 05, 2007, 06:22:00 AM
Post by: 8800gtscool on December 07, 2007, 12:03:00 PM
Post by: TOWNEND9 on January 19, 2008, 04:35:00 AM
Post by: DaishoWolfM14 on January 23, 2008, 01:34:00 PM
It had no problems for two years but now its gettin the 3 ROD.
I sent it to get it repaired and after a month.... I played again but two weeks later it
got the same error code.
To me its too much playing so if you guys sit on your couch playing like 10 hours a day its
probably gonna happen.... So thats pretty much my story.
(My xbox 360 only got this code and it is 0102: Might be inside console problem and get the best repairs ASAP)
Post by: drinker on January 24, 2008, 04:18:00 PM
ive had my 360 for over a year and it worked fine until now
i got the hd dvd player a month ago. and now this, i was just wondering if alot of the ppl having this problem, had the hd dvd for the 360. just a thought maby this is the problem once installing the update for the hd dvd maby not.
but anyways been turning on here and there now i get the one red light e79 i think it is as well hahahahahahahaha
microsoft what a joke cant even build a working game system.
now just waiting for i guess u guys call it the coffin. ill report how long it takes
cheers
drinker
Post by: hiPotion on January 25, 2008, 05:49:00 AM
It was interesting reading back trhough this thread though.
I didn't know there were so many faults in the first 24 hours :|
Post by: drinker on January 28, 2008, 01:51:00 PM
ill let u all know when i get it back
cheers
Post by: mafiafan123 on January 28, 2008, 03:59:00 PM
i remember that i one time sent in my xbox in and they sent 2 back i guess my old one and a new one but i also purchased there extended warrenty thats in that booklet. maybe thats why they sent to but i remember the "New" one had someone elses live account either way i was afraid of what happend so i called them. and they said i shouldnt have gotten 2 and they talked to a sup and talked to me and was supposed to send a box to send back but never did so i sold mine and then sold the other one off ebay some guy offered $900 but this was the first week they were out...... anyhow i got a fake check and never could find the guy!!! i still have his fake check. with a made up back ect. the bank even thought it was real untill it came back. i am still so pissed that i losed and an xbox 360 but i didnt pay for one so idk. but out of 3 i have owned only 1 has messed up and it just had some random green line in it when i would play a game or it would always freeze nfs most wanted. anyhow that was a 1.0 v. i personally have a falcom 3.0 or what not now and it works great and i sometimes on my days off play it 8hrs with friends if im extreamly bored. and never had a problem yet so i think most xbox consoles now are fine and by dec 08 they said no problems should exist. but what will there be next? xbox 720, xbox 3? PS4?
Post by: pdx98 on January 28, 2008, 04:50:00 PM
Post by: dmanjohn on January 28, 2008, 04:35:00 PM
Post by: drinker on February 01, 2008, 02:02:00 PM
certified microsoft replacement Xbox 360 console
cheers
Post by: Koecerion on February 06, 2008, 08:20:00 PM
Post by: gamerfreak1727 on February 16, 2008, 10:38:00 PM
Alt. Error 1033 is caused by a power failure during recovery on an XeDK....
Post by: ih8my360 on February 17, 2008, 12:00:00 AM
Post by: trees1023 on February 26, 2008, 06:44:00 PM
Post by: nordemoniac on February 28, 2008, 11:44:00 PM
But I got this:
4-4-2-4 3-4-4-2 4-3-4-4 2-4-3-4 4-2-4-3
Is this maybe:
4-4-2-4 3 4-4-2-4 3 4-4-2-4 3 4-4-2-4 3
?
Why did I get it four times?
So this error is maybe 0020?
What is it, and is it hard to fix by yourself?
Post by: Gio16 on March 26, 2008, 09:30:00 AM
To see what message shows up watch this video:
Note:This is not me
Post by: R3ZRU1e on March 26, 2008, 10:47:00 AM
QUOTE(jROC99 @ Nov 22 2005, 07:50 PM)
Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
hey, my xbox isn't working
it keeps telling me to contact costumer support
and a code that says E 79
Post by: brandogg on March 26, 2008, 01:54:00 PM
Post by: BuroKun on March 27, 2008, 05:41:00 PM
Post by: chevellecrazy600 on April 08, 2008, 11:06:00 AM
QUOTE(BuroKun @ Mar 28 2008, 01:17 AM)
Hey guys, I have read a lot of this topic to understand the problems and the best solutions for them. I have a broken 360 on my hands that is reading a code of 0102 and we have done the X clamps fix and a moded version of the 12 cents fix (4 cents, I put a penny on top of each of those cooling pads and some artic silver in there) and I have overheated it again and let it cool but it still reads 0102. so I screwed them down harder and tryed again but still 0102. Any ideas?
same prob here. there was too much of a space between the heatsnik and the cpu and gpu. you need to use less washers. they need to sit against eachother. you could also not be using enought arctic silver, or too much of it.
Post by: BuroKun on April 09, 2008, 12:36:00 PM
QUOTE
same prob here. there was too much of a space between the heatsnik and the cpu and gpu. you need to use less washers. they need to sit against eachother. you could also not be using enought arctic silver, or too much of it.
I just tryed romoving a set of washers to make it a tighter fit. I am overheating it right now and it is giveing me a code of 0020 while its doing this. I will update after the overheating is done.
Post by: BuroKun on April 09, 2008, 01:33:00 PM
Post by: K1LLZ0N3 on April 12, 2008, 08:58:00 AM
I changed my AV cable and Power cable,then got 3 blinking red lights.
Normally from my original cables I get 4 blinking red lights twice, then 3 blinking red lights.
The error code remained the same (0020).
This post has been edited by K1LLZ0N3: Apr 12 2008, 04:02 PM
Post by: WDL19 on April 28, 2008, 08:32:00 PM
Post by: krazykarl14 on April 29, 2008, 11:22:00 PM
Post by: owchar on May 27, 2008, 11:36:00 PM
Post by: locky11 on June 09, 2008, 03:02:00 PM
QUOTE(krazykarl14 @ Apr 30 2008, 05:58 AM)
I have the E 64 Error in my xbox 360 does anyone know it theres anyway to fix this.
i dont think they will
im also getting the same code(E 74) with and error message and ive tried taking the hardrive off and switching it on without and with a disc in nothing seems to work has anyone got any ideas of what i could do aslo the its the bottom right light flashing(the player 3 contrller light if its lay down)
P.S i have also tried switching it on standing up and laying it down
Post by: G4M8L3R on June 15, 2008, 10:39:00 AM
!!ONLY DO THIS IF YOU HAVE NO WARRANTY!!
All you will need is:
1 T-8 Torx screwdriver
1 T-10 Torx screwdriver
Plastic scraper tool or pocket knife
Arctic Silver or other brand high quality heat sink paste
Some sort of thermal paste cleaner
Metal skewer ( thin enough to go through the ventalation holes in the side of the casing)
Small size negative screw driver
Toothbrush
cotton bud
Firstly disconect all accessories and leads, then remove your HDD(if you have one).
Now you will be taking off the outer shell and the top and bottom covers, if you do not know how to do this then here is the link !ENTER THE CASE!.
Once inside the case you will need to remove all hardware including the RF unit, then lift the motherboard gently and slowly out. Once again here is the link, !REMOVING THE HARDWARE!.
Once the motherboard is out you should see what is called XCLAMPS on the other side of the motherboard the easiest way to remove these is to have the smallest negative screwdriver you have (blunt), wedge it in the outer corner of the link and pry it outwards and it will eventualy flex and pop off, once one of them is off then get the opostite corner off aswell this should then make the xclamp just slide off, once you have them both off then the heatsinks should just lift off, once you have them off you may see like a plastic substance in the bottom or even tin foil, either way srape as much as u can off then use your cleaning fluid and cotton buds to clean it off. Now to clean the GPU/CPU and components, you may see that the old thermal compound has run along the chips and components, use a small piece of plastic to scrape parts of the old compound off but dont knock any of the components, once u have removed all u can then apply a small amount of cleaning fluid to a cotton bud and start to rub around the chipset cleaning the old compound off but remember to change the cotton bud every 30secs or so depending on the amount of old compound on the bud.
Once you have removed all that you can from the chipset you will find that the main face of the chipset will still be smeard with old melted compound, now get a dry toothbrush and start slowly and softly brushing away at the chipset, you will find that the main face will start to become shiny and also the components will look a lot cleaner, if you do have any problems removing any old compound then add a bit of fluid to the toothbrush.
Now all is cleaned apply a bit of new thermal compound to each chipset face slightly smearing it accros the face, now re-atatch the heatsinks with the xclamps and re-mount the motherboard with the hardware and do not forget the RF unit.
If you strugle with remembering how to put it all back together then use the links above to track back.
Once you have finished try your xbox now, if you still have the red lights then leave it on for about 10 mins if you still have it then try wrapping your console in a towel for about 5 mins (NOT TOO LONG) this will help the fans reach full speed and start to heat the components and chips up so the new thermal compound has chance to start working.
I hope this helps you, please reply if you have any problems or if it worked for you.
Post by: NiNjA_KiNg1R on June 27, 2008, 08:32:00 PM
http://s106.photobuc...
http://s106.photobuc...
Post by: NeoSNIPER on June 27, 2008, 08:42:00 PM
I'm a bit happy to see that I'm not the only one with the damn 3 Red Light Problems (1, 3 and 4). After using the guide enclosed on this forum, I've been able to know the secondary code is 0020. I've tried anything, like unplugging the HDD, unplugged all of the cable from wall and Xbox and then plug everything, still no success...
It will work like 1 time out of 15, and when it work, I can play for 1 hour, maybe 2, without any problems.
So, what could it be? Is the cleaning technique post right before mine works great? Or it's just a waste of time. Any feedbacks would be very appreciated.
Thankx to you guys, this forum became by far the greatest and the most serious source over the web, Keep up the good work!!!
Thanksfully, NeoSNIPER
Post by: Scream157 on July 08, 2008, 02:56:00 PM
ps my controller wont even connect to it when it ahs the error.....so is the elite worth the money?
This post has been edited by Scream157: Jul 8 2008, 09:58 PM
Post by: Revolt_Gameshop on July 20, 2008, 05:21:00 AM
E76 - replace the Ethernet Port's controller chip
E79 - usually started with mozaic graphic when playing games, same treatment as E74
E64 - DVD Drive Error maybe misplaced or accidentally swapped
E68 - HDD Error
010X, 002X, done with same treatment as E74
you can do it with some help from a friend experienced in using HeatGun or SMD rework station or BGA rework station, never try the towel trick, i burn 2 GPUs with that trick, try reheating by plugging the fan's socket & dismount the wind tunnel, until it turns into 2RL & wait until the fan stops, wait 5 minutes, mount the wind tunnel to it's place, then turn it on, see if it works.
0110 definitely cannot be fixed, damaged lines from GPU to RAM (see the lines going from GPU to RAM on your motherboard).
sorry for being not polite for a newbie, btw, Hi Everyone... (IMG:style_emoticons/default/smile.gif)
you can contact me at my email address
[email protected]
Post by: I Sp0ck L on July 24, 2008, 09:54:00 PM
dont know what to do?
my xbox comes out with all three errors E71,E74,and E79,and secondary code 1013.
soo should i try to fix it myself cause my warrenty is done.
Post by: djtiesto on August 15, 2008, 06:03:00 PM
Anyway, my x360 is out of warranty (only 2 years here) that's why I tried it myself
I did the x-clamp replacement.
I used 2 different types of thermal paste : OCZ thick thermal paste and Zalman thermal paste (thinner)
The problem I had was that when I played or watched a WMV of MP4 the xbox360 would FREEZE the picture after about 20 minutes, then I have to turn it off -> then on and RROD, after half an hour it works and then again 20 minutes and freeze...
I did the x-clamp tut with the baking and stuff and at exactly the same time around 20minutes it freezes and after the when you turn off and then on RROD ... with secondary error code 0022.
I also tried the 12v mod with extra fans on maximum speed but this doesn't help anything.
I tried the creditcard/phonecard pieces around cpu and gpu but then my xbox360 froze after 5 minutes !!! and then turn on/off RROD with same error code 22.
Could it be the thermal paste ? do you really need special one ? As I use those with good results in my computers. Or is it a soldering / bending problem ?
Thanks for listening !
Post by: tampabay on August 24, 2008, 08:27:00 PM
Post by: halodu03de on September 13, 2008, 03:52:00 PM
Post by: adlin5000 on September 28, 2008, 04:10:00 PM
AV cable
X-Clamp
ANA/HANA chip
I checked it with three different cables (including a colling unit w/ av hookups) so I think I can say that is out. So what I want to know is what are the chances that is is x-clamp? I've successfully done the x-clamp fix on another unit so if its that it's just $17 in parts and an hours work. If its the ANA/HANA chip on the other hand, I have no idea. Is that even repairable?
Anyone got any ideas?
Post by: Wilhelm_I on September 28, 2008, 04:31:00 PM
QUOTE(adlin5000 @ Sep 29 2008, 12:46 AM)
All right.... I have a 360 that is giving a 1 red light and an E74 and 1022 error codes. According to the lists it could be one of 3 things:
AV cable
X-Clamp
ANA/HANA chip
I checked it with three different cables (including a colling unit w/ av hookups) so I think I can say that is out. So what I want to know is what are the chances that is is x-clamp? I've successfully done the x-clamp fix on another unit so if its that it's just $17 in parts and an hours work. If its the ANA/HANA chip on the other hand, I have no idea. Is that even repairable?
Anyone got any ideas?
Heatgunning
Check out my tutorial, the link is in my signature...
Post by: 1ic1 on September 28, 2008, 06:10:00 PM
Post by: yousty on October 06, 2008, 07:35:00 AM
Post by: framer on October 08, 2008, 03:29:00 PM
i tried the towel trick on both to see if they was worth opening,the towel trick worked so i opened them and baked em,i noticed that the gpu heated up much faster than the cpu on 1 of the boxes,and on the other box the cpu heated up much faster than the gpu.
both boxes seemed to have good contact with the chips and heatsinks,i have come across loose heatsinks in the past but repaired with x-clamp fix.
This post has been edited by framer: Oct 8 2008, 10:31 PM
Post by: brandogg on October 08, 2008, 03:57:00 PM
Post by: Plater on November 18, 2008, 08:19:00 AM
I bought my somewhere around Decemeber2006/January2007. (I don't have it on me, can't get exact details)
For quite some time now, my games, even brand new games, would show up in the 360 as "DVD". Sometimes even when it recognizes what the game is it will do it when I try to play.
When I try to play them it gives the white screen with "Please insert this disc into an xbox360"...even though it's IN a 360. Annoying mostly, takes a few tries before the disc will spin up and play (Figured the dvd drive is sucking/dirty)
I hooked it up today and when I turned it on, it froze up in the middle of the loading screen. The other day it froze up in the middle of fallout3 loading screen.
When I boot up without my camera and without my harddrive, I get LED4 blinking red and the "E71" error code.
With the harddrive in (regardless of camera in/out) I get LED1,2,3 blinking red and nothing on the screen.
Now the E71 (dashboard update failure?) would make sense if it needed the harddrive to load stuff (i've been doing the LIVE updates up until a few days ago when I lost internet) But I do not see the 1,2,3 red light pattern even listed? (Have Photo if needed)
Any thoughts on this? I am calling MS support later with fingers crossed that they will take it. I've done no mods to void the warranty.
Post by: Satanic Warzone on November 28, 2008, 10:48:00 AM
QUOTE(Revolt_Gameshop @ Jul 20 2008, 12:57 PM)
E74 - is a problem with GPU's solder joint. fixed it by reheating the GPU until the solderballs meltdown or replace the solderballs.
E76 - replace the Ethernet Port's controller chip
E79 - usually started with mozaic graphic when playing games, same treatment as E74
E64 - DVD Drive Error maybe misplaced or accidentally swapped
E68 - HDD Error
010X, 002X, done with same treatment as E74
you can do it with some help from a friend experienced in using HeatGun or SMD rework station or BGA rework station, never try the towel trick, i burn 2 GPUs with that trick, try reheating by plugging the fan's socket & dismount the wind tunnel, until it turns into 2RL & wait until the fan stops, wait 5 minutes, mount the wind tunnel to it's place, then turn it on, see if it works.
0110 definitely cannot be fixed, damaged lines from GPU to RAM (see the lines going from GPU to RAM on your motherboard).
sorry for being not polite for a newbie, btw, Hi Everyone...
you can contact me at my email address
[email protected]
OK just today i got the error E73 And ive had my xbox360 for about 5 months now and this is the first time its messed up.
How would i fix this problem?
Post by: sarah_f12 on December 03, 2008, 09:27:00 AM
Post by: XHD2 on January 20, 2009, 06:07:00 PM
Post by: Turtle III on February 08, 2009, 07:21:00 PM
I'm getting an E73 code when I turn my xbox on. I do not have an ethernet cable plugged in. I tried unplugging all the accessories and still no go. anything I can do? My box is out of warranty.
Post by: atarum0r0 on March 13, 2009, 03:01:00 PM
ty guys
Post by: Dancingseale on March 24, 2009, 10:22:00 PM
QUOTE(jROC99 @ Nov 22 2005, 11:50 AM)
Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
Right now my console won't play games. It thinks the tray is empty.
Post by: nest101 on April 10, 2009, 07:28:00 PM
Post by: ELITE RAMBO on May 15, 2009, 02:42:00 PM
QUOTE(jROC99 @ Nov 22 2005, 11:06 AM)
Hey Peeps
Just bought two Xbox 360 Core Bundles from Futureshop here in Canada.
One of them always crashes while loading games, but plays DVD movies fine.
Anyone else have a defective console??
jROC
Yeah iv had my xbox 360 for just 4 months now an it started lagging for a few weeks then when i was recentlly playing a game it shut off an showed two red lights where the green lights should be for the controller thing so i called xbox live the number: 1-800-4my-xbox an i game them all my information an they said my xbox was "Deffective" because in my case i have the Xbox elite an the first addition that was made didnt have the right fans an the parts wernt all placed in the right spots so i have a 4 year warrenty on my xbox 360 elite and im sending it in an they are putting the new fan system in which instead of it in the back its 4 smaller fans placed in the bottom which cools the xbox down faster an makes where dust an other sources of junk dont get in, an alot of my friends have been haveing this type of problem on xbox live due to overheats an crash's then the red lights appear ab yes netflix an movies play perfect whice i dont get...hopefully the xbox comes back 100% better because that was verry expensive.
Post by: Xavez on July 04, 2009, 03:59:00 AM
I notice that with the xclamp removed and using the stock screws, there's a 1 mm gap in between the heat sink and the gpu. This is probably why the motherboard bent and the solder broke. Even with an obscene amount of thermal compound used the chip will overheat almost instantly when switched on, and the RRoD will still be there.
What I did was to replace the screws as per the solution guides, and then tightening them. You must put some pressure on the gpu so that the solder will melt and reconnect the joints properly. The best way to do this is to tighten the screws with a normal grip on the screwdriver until your hand starts to slip. Do this for all 8 screws first. Then give each screw another full 360 degree turn. The sequence is important to ensure the heat sink is level with the chips
If done correctly the chips will take some time to over heat. Mine took about 5 min. If yours is overheating too quickly, that means the heat sink is not in contact with the gpu. Either use fewer or thinner washers, or try not using any at all. (I have not tried not using washers, so can anyone verify if it works without washers?)
Now over tightening the screws will eventually cause the XBox to start crashing in game after a few weeks from when it was fixed (mine did). So once your Xbox is verified to be working again you must release the screws, then tighten them again like above, except you do not give it another extra turn.
In summary,
1. Remove Xclamps, screws. Clean old thermal compound.
2. Add new thermal compound, new screws, washers.
3. Tighten the screws with the method described above.
4. Overheat the system. If done properly it will take about 5 mins.
5. Once verified working, loosen the screws.
6. Enjoy your revived XBox 360
Mine has been running fine (except for the crash, which was fixed after loosening the screws) for about 2 months now.
Note: changing the thermal compound will help your system run cooler. I tried it on my gaming laptop and peak GPU temps dropped by as much as 5 degree C! Crappy stuff that the manufacturers give us...
Post by: Xavez on July 04, 2009, 04:11:00 AM
QUOTE(nest101 @ Apr 11 2009, 09:28 AM)
Ok hopefully someone can help me I'm getting sector 1 and 4 red light no video and 3132 error code using the sync button method. I've tried just about all the methods I can think of and have no clue.
There's no 3132 error code... max is 1444. Did you hold onto the sync button continuously? And the codes show only when the eject button is pressed and held on to. That means there is one code for every long press of the eject button.
Key To Error Codes
* All 4 LEDs flashing = 0
* 1 LED flashing = 1
* 2 LEDs flashing = 2
* 3 LEDs flashing = 3
Usually 1 and 4 means your console is overheating... Try moving your console to a well-ventilated place, put it lying down and ensuring that the panel with lots of holes is not blocked. This is where most of the air gets sucked into the console.
Post by: Xavez on July 04, 2009, 04:27:00 AM
QUOTE(Turtle III @ Feb 9 2009, 10:21 AM)
help please.
I'm getting an E73 code when I turn my xbox on. I do not have an ethernet cable plugged in. I tried unplugging all the accessories and still no go. anything I can do? My box is out of warranty.
There're various videos on youtube that deals with E73. Basically it involves overheating the console. You can try that or the RRoD fix. Since it also involves overheating the console it should work.
It it doesn't you're out of luck. The only solution left to try is to re solder the ethernet port, replace the port or simply pay microsoft to fix it.
Post by: HvxHcC on July 19, 2009, 07:03:00 PM
This post has been edited by HvxHcC: Jul 20 2009, 02:03 AM
Post by: RoCkP on September 09, 2009, 10:34:00 PM
Post by: Grim187 on October 22, 2009, 02:05:00 AM
QUOTE(jROC99 @ Nov 22 2005, 11:14 AM)
Anyone else have a defective console??
spawned a 65 page thread with over 950 posts, who knew back then how many problems there would be with the 360, i for one can say "i did" and "i told you so"...lol.
im still on my 10th console (thanks to 12v fans since i got it), i remember back in 06 when i was playing hot potato with m$' repair center, nothing worse then paying $400 for something that dosent work and then spending 5 months dealing with shitty repairs to get something that works as poorly as the first one.
anyways i was just going thru cleaning out my bookmarks and thought i would post.
Post by: NineLime on October 22, 2009, 01:20:00 PM
Post by: michaelgg13 on January 02, 2010, 12:47:00 PM
Post by: michaelgg13 on January 03, 2010, 06:26:00 PM
Post by: Silentblade4289 on January 16, 2010, 08:49:00 AM
So how likely is it that I just need a new AV cable and dont have my 360 off to microsoft?
Post by: hitcat on January 16, 2010, 01:53:00 PM
Post by: Silentblade4289 on January 16, 2010, 02:31:00 PM
QUOTE(hitcat @ Jan 16 2010, 03:53 PM)
not very, I have a box with 1022 after x-clamp atempt by the owner, and two seperate av cables that work on my two boxes.
Well, that sucks. I was hoping I just needed a new AV cable because I dont want to have to deal with Microsoft.
Post by: StOcKaBoi on January 20, 2010, 08:27:00 PM
any ideas of what might be the problem, and how i might be able to fix it?
its a jtaggable xbox so sending it in is the last thing i wanna do with this thing.
thanks guys
Post by: Stevie01 on February 01, 2010, 01:21:00 AM
Post by: ~sw~ on February 10, 2010, 02:24:00 PM
My Xbox 360 has the 1, 2, and 3 red light error. (4 isn't on) When I power it on the fans go on for a second, but then do not work, and I do not hear any noise. I have tried the "Llama Mod", including the screws and the overheating, but nothing has happened.
Any insight to what the problem is?
Thanks,
Will
Post by: MadMaxGR on February 11, 2010, 01:22:00 AM
Post by: irulerockaway on February 23, 2010, 10:47:00 PM
Post by: MadMaxGR on February 24, 2010, 01:07:00 AM
QUOTE(irulerockaway @ Feb 24 2010, 07:47 AM)
i just got my buddys v2 360 that 3rrod code 0102 i let it heat up for 10mins no fans,then started it right away it worked for 5 hours then dashboard was freezing i turnd it off then back on boot screen froze giving 1(#4)red light with error code 1013,restarted it n got e79 error,restarted it n its workin 4 now i dont get wtf is wrong with this thing.u guys know what could be wrong with this?
Just a cold/bad solder under your GPU I pressume. The RROD will come back because you didn't reflow it as much as should be. But for now, it should be fine, it will last from 1 week up to few months maybe. Next time try Llama's method to reflow or , for more advanced fix, do a proper heatgun or reball fix.
Post by: ComputersForLess on March 01, 2010, 05:01:00 PM
QUOTE(Stevie01 @ Feb 1 2010, 04:21 AM)
Ive been trying to fix my xbox 360 for a couple days now. Ive done the penny trick, and cleaned the cpu and gpu. Then after i overheat my xbox and let it cool down it just goes right back to the 3 rings. Any help?
Please don't put pennies in your xbox's fellas. Geez....
Post by: irulerockaway on March 01, 2010, 11:38:00 PM
QUOTE(MadMaxGR @ Feb 24 2010, 09:07 AM)
Just a cold/bad solder under your GPU I pressume. The RROD will come back because you didn't reflow it as much as should be. But for now, it should be fine, it will last from 1 week up to few months maybe. Next time try Llama's method to reflow or , for more advanced fix, do a proper heatgun or reball fix.
well so far its working perfect,but a couple a things i noticed with the v2 is that it had that plastic around the edges of the cpu n gpu also noticed that it used 16.5 amps which my falcon used the same amount n its wierd seeing as that the v2 was manufactured around late 2006,n my falcon around late 2007.one more thing i did have to replace a couple of resistors under the cpu.i forgot to mention in the first past that it was also giving me e69 quite a few times even when the harddrive wasnt connected.
Post by: MadMaxGR on March 02, 2010, 01:23:00 AM
Post by: MetalMiketh on March 14, 2010, 06:04:00 AM
any ideas what could be doing this?
I made sure the bolts weren't over torqued.
Post by: MetalMiketh on March 14, 2010, 06:13:00 PM
Just needed Re Flowing
Post by: irulerockaway on March 30, 2010, 12:24:00 PM
Post by: irulerockaway on April 05, 2010, 08:54:00 PM
Post by: Weirdjerz3y on April 06, 2010, 09:43:00 AM
But yeah that is very strange redring yet ur playing, i wish mine would do that, Freaking hate E73
Post by: ZprivateZ on April 11, 2010, 06:44:00 PM
QUOTE(NinjaBlue2 @ Apr 11 2010, 08:30 PM)
Hey guys, im trying to fix rrod on my 360 and im at the part where you put it back together and overheat it. when i turn it on the fans go on high for a second then turn off and 2 red lights flash (top 2 if vertical left 2 if horizontal)
plz help i miss my xbox!!!
Sounds like you used way to much thermal paste and now your not getting good contact with the heatsinks.
Post by: Xbox360_Fan90 on April 12, 2010, 03:00:00 PM
This happened to me two or three times, but when I inserted a game, it said "Play DVD", so I reinserted the disc and then it says "Play Game".
Post by: Romolo101 on April 12, 2010, 03:49:00 PM
HI
Done alot of research but fixing 1st box
got 3 red lights error 1020.
used: http://xboxdiy.blogs...-360-error.html
Performed fix with kit. Baked for nearly 15 mins after 2 red lights.
Cooled down.. same error
retightened bolts twice more... THey are now at sensible maximum.. i dont want to tighten anymore
still no joy
I have also tried penny fix to ram chips as there was NOTHING on the chips.. also tried rubber too... but current pennies in elec tape
What to do.. please help
thanks
r
Post by: RandomCowGoesMoo on May 23, 2010, 10:47:00 AM
I read its a bad DVD drive Flash or the DVD drive not being closed fully.
Its not that for me.
It is however a problem with the DVD drive.
Its a samsung
Just power cable connected = Green light flashing like there is no DVD drive
No power cable No sata Pins 4&6 briged = no blinking light
Power and sata = 1 Red light + E65
Can anybody help me?
Tell me any way to troubleshoot my drive?
Post by: Arseni009 on June 07, 2010, 10:21:00 PM
d put then into dvd drive under seal dvd drive works 100% mail me [email protected] (pro repairs)
Post by: Kluak on September 30, 2010, 02:30:00 AM
Ok. So i am fixing an xbox for a friend. He had it modded a while ago from some other dude, also had the x-clamp mode done to it. But the tool that x-clamped it didn't put the washers for spacers and just put screws to hold down the heat sinks. On top of that he only put back about 4 of the screws to hold down the mother board and then the 6 for the case.
So now im pretty positive that the mother board is warped form all the heat.
So what is going on now....
I took the 360 apart, re-did the x-clamp and made it right.
Started up the xbox, still got 3 red lights, thought nothing of it and waited for it to overheat so i could re boot it and have it work.
well it never over heated, even after an hour. I put my hand on the GPU heat sink and it was on fire, put my hand on the CPU heat sink... it was just warm. (idk if this means anything but ya...)
So i do the error code thing where you push sync button and eject, but all i get is the 4 red lights... no matter how many times i push the eject button while holding the sync button. BUT if i push the eject button twice really fast, i get only the top left light flashing...........? IDK whats up?
Is this mobo broken?
the screen is just black. no error codes on the tv.
But if i dont have the fans on, or the heat sinks on, the xbox will over heat and throw the 2 red lights and either error 0011 or **12 or **13
any help PLEASE!!!
Thank you.
Post by: holeofdarkness on January 26, 2011, 07:09:00 PM
QUOTE(JeffPinkston @ Nov 22 2005, 10:40 PM)
After my conversation with MS I was told this warning (Red in Sector 1,3 and 4) indicated hardware failure.
Try to go to this blog at xbox ring of death fix in under 40 minutes you will learn how to fix xbox red ring of death as soon as possible.
Post by: danthaman673 on November 26, 2011, 01:36:00 AM
Brgds/Dan
PS: It's funny how half this forum is filled with ppl wondering why their 'x-clamp kit' (and other dodgy 'fixes') don't work. If you need it done properly, you should either get someone 'proper' to do it or learn how to do it properly (which will end-up taking-up years of ur life and cost more than a 50$ reflow or an 100$ re-ball,(Not to mention the cost of the correct tools and chemicals etc.. that's in the 1000's) but judging by this forum and the ppl we get coming to us to fix their botched 'fixes' done by them, a friend (usually following some insane Utube tut) or (becoming more common) backyard/incompetent repairers ...the demand for decent multi-layer SMT-rework/repair skills is strong