Post by: CAjr45 on April 15, 2006, 01:26:00 AM
when the map was loading (where disc sin really fast) it froze. so i took it out and i seen a crack in the disc coming from the middle and barely grazing the data part of the disc. so i chose to ignore it.
the next day when the map loads it freezes again and the crack got wider and the grazing got longer down the disc.
i was an idiot to not buy insurance on the game(the only one i didnt get insurance for)
you think if i phone up ms they'll replace my graw
take it in to mind that my 360! broke the disc not me so thats my alibi
any help would be greatly appreciated
Post by: VOlition on April 15, 2006, 01:55:00 AM
Post by: CAjr45 on April 15, 2006, 02:00:00 AM
i wasnt moving my console. the disc is perfect no scratch i the world on it.
but a crack that is like internally inside the disc (you could bend it a little and see the crack
)but thanks for your story. i'll call up MS and talk to them about it
Post by: VOlition on April 15, 2006, 02:12:00 AM
Post by: esc1 on April 15, 2006, 11:01:00 AM
QUOTE(Foolio187 @ Apr 15 2006, 08:18 AM) 
the problem is that their bolted into the game case, really thought i was going to break tomb raider just getting it out for the first time. some are easier than others pgr3 comes out of the case half-decent.
I've never had a problem getting a disc out of a case. Press down in the center with your thumb and lift from the right edge or the disc.
Post by: tonloc79 on April 15, 2006, 11:20:00 AM
QUOTE(esc1 @ Apr 15 2006, 06:08 PM)
I've never had a problem getting a disc out of a case. Press down in the center with your thumb and lift from the right edge or the disc.
Theres 2 different retail cases, 1 where all you gotta do is push and the other is wierd, its solid in the middle. I hear where hes comming from but just be gentle and itll come out. Another thing thats wierd is i bought MLB 06 and it was the easy to get out case but it locked up(froze in my 360 like everybody else) so i exchanged it for the same game and it was the other type case.
Post by: CattyKid on April 15, 2006, 11:23:00 AM
Post by: CAjr45 on April 15, 2006, 12:45:00 PM
some one says that MS cant replace games that they dont make and will probably end up giving me a launch title or something
i still havent called them but i want to make sure I have a garuntee i can get my graw replaced
thanks
Post by: VOlition on April 15, 2006, 12:52:00 PM
Post by: CAjr45 on April 15, 2006, 01:01:00 PM
thanks all for the help
Post by: CAjr45 on April 15, 2006, 01:26:00 PM
MS says they can only replace my graw with PDZ(lucky volition
), kameo, and pgr3and they said i'll have to call ubisoft and talk to them who im very fond of
Post by: deacon187 on April 15, 2006, 02:53:00 PM
Post by: CAjr45 on April 15, 2006, 05:51:00 PM
QUOTE(deacon187 @ Apr 15 2006, 04:00 PM)
when did you purchase GRAW, do you still have the reciept ? some stores only offer 14 day returns on games but if you didnt buy it to long ago they should still give you a new one, or take it to wallmart without the reciept and they should give you a new copy of it or store credit if they dont have it in stock
graw only came out about a month and a week ago
so i dunno how walmart is gonna take to that.
but if walmart is that understanding ill tell them i got it a week ago (the disc is in perfect condition) and you think they'll take it back? lol
Post by: VOlition on April 15, 2006, 10:50:00 PM
.
Post by: Master X on April 15, 2006, 11:42:00 PM
QUOTE(VOlition @ Apr 15 2006, 01:02 AM)
Ofcourse they will, my friends Perfect Dark Zero got scratched carelessly and ms replaced it and I got it! Tell them your story, but do not however tell them that you moved your 360 position while playing the game!
MS will not replace it, they only replace games that are made from MS studios. They will probably give you Amped or something.
Post by: lostboyz on April 16, 2006, 12:26:00 AM
When you buy a game you are buying a lisence to the game. If it is poor packaging or scracthing you can get a new one from the publisher. They will probably say no at first but be persistant and you'll get it
Post by: CAjr45 on April 16, 2006, 01:42:00 AM
but umm MS does replace pdz
it might be published by rare but ms replaces it (thats why you see the ms intro at start)
but i'll be honest and true and just hope for the best.
with me being the victim thats all i can say
Post by: lostboyz on April 16, 2006, 02:11:00 AM
Post by: CAjr45 on April 16, 2006, 03:19:00 AM
QUOTE(lostboyz @ Apr 16 2006, 03:18 AM)
just call ubisofts support line, being persistant means hint at the fact that you know what your talking about and they will back down.
ok thanks. their support line is open on weekdays so i will call then
btw lostboyz i was always confused about your sig
what the hell is it
Post by: Lizard King on April 17, 2006, 06:40:00 AM
Ever get a disc and have the disc rattling around in the case becasue it came off of the spindle? I'm guessing this is a two-fold effort to combat this and lower the price. My thinking is that the real problem lies in the shipper's carelessness in the former, but you can never correct that.
So, years ago I ordered a bunch of green DVD cases to match the Xbox ones - anyone know a good source to get ones to match the 360 ones? I'd like to just replace this cae to be done with it.
Post by: Greenpants200 on April 17, 2006, 09:12:00 AM
Post by: Vinestrike77 on April 17, 2006, 01:35:00 PM
Post by: CAjr45 on April 17, 2006, 06:14:00 PM
-called gamecrazy and told them and they wouldnt take it back regardless
-called walmart and didnt even get through to the video game departmen(bastards)
-ended up calling ubisoft and ordering a replacement that ended up sending me back 15 bucks
all in all i got another problem
DOES ANYONE KNOW IF EBGAMES OFFERS INSURANCE AFTER YOU BROUGHT THE GAME FROM ANOTHER PLACE???
thanks all
and Happy Gaming!
Post by: antz1970 on April 17, 2006, 08:54:00 PM
Post by: Vicious69 on April 18, 2006, 03:00:00 PM
QUOTE(CAjr45 @ Apr 17 2006, 05:21 PM)
DOES ANYONE KNOW IF EBGAMES OFFERS INSURANCE AFTER YOU BROUGHT THE GAME FROM ANOTHER PLACE???
This has me wondering if you could do this: buy GRAW from EB w/ insurance, take it while it is still sealed to the place you originally bought the cracked one and get a refund. Then, take your broken disc to EB and have them replace it. Just a theory that may/may not work.
Post by: mike_jacko on April 18, 2006, 03:14:00 PM
unless it was misused....i can see it cracking if its not resting in its seat properly though
Post by: CAjr45 on April 18, 2006, 03:15:00 PM
QUOTE(Vicious69 @ Apr 18 2006, 04:07 PM)
This has me wondering if you could do this: buy GRAW from EB w/ insurance, take it while it is still sealed to the place you originally bought the cracked one and get a refund. Then, take your broken disc to EB and have them replace it. Just a theory that may/may not work.
basically you mean
buy a new copy of graw with insurance (note i still have the cracked graw)
and SWITCH the discs (so you would have to open the case but EB still takes it back)
and take back the cracked disc and keep the new copy???
that seems like it would work without problem
QUOTE
well how did it 1st start to crack? did you not have it in tray properly before shutting it? somehow i don't think the drive cracked it unless it was misused....i can see it cracking if its not resting in its seat properly though
im not sure but i played a few rounds before the freeze and hearing the skipping
and if i did put the disc in wrong (which i probably did millions of times but it still works perfectly) i dont see how it is my problem, MS provided me withdefective parts (from the disc not strong enough to the disc drive tray too big)
Post by: liv2ride on April 18, 2006, 03:21:00 PM
Post by: Maverick0984 on April 18, 2006, 04:05:00 PM
every last person who says the dvd drive split the disk, i'm sure was user error before the game ot in the drive at all. There just isn't physically enough room in the drive for the disc to bend far enough for it to split...it bogglees my mind how someone could blame splitting of a disc on a dvd drive...
Post by: Vicious69 on April 18, 2006, 04:09:00 PM
QUOTE(CAjr45 @ Apr 18 2006, 02:22 PM)
basically you mean
buy a new copy of graw with insurance (note i still have the cracked graw)
and SWITCH the discs (so you would have to open the case but EB still takes it back)
and take back the cracked disc and keep the new copy???
that seems like it would work without problem
No. What I mean is when you buy the game at EB, it should still be sealed (at least they are when I buy them at the one here). You take the sealed one that you just bought back to Wal-Mart (or wherever the cracked one was purchased) and get a refund. Then take the cracked disc back to EB and have them replace it.
Post by: CAjr45 on April 18, 2006, 04:49:00 PM
QUOTE
i personally find it very hard for the DVD drive to split a disk, so hard that i doubt anyone that says it....spliting is MUCH different than scratching like some of the earlier reports, but whatever.
every last person who says the dvd drive split the disk, i'm sure was user error before the game ot in the drive at all. There just isn't physically enough room in the drive for the disc to bend far enough for it to split...it bogglees my mind how someone could blame splitting of a disc on a dvd drive...
every last person who says the dvd drive split the disk, i'm sure was user error before the game ot in the drive at all. There just isn't physically enough room in the drive for the disc to bend far enough for it to split...it bogglees my mind how someone could blame splitting of a disc on a dvd drive...
maverick you might be right. some peoples may have been user error.
but take it from me. i look at my discs ALL THE TIME when i take it out and is about to put it in the tray
(its a wierd habit but yes i do)
and the dvd drive splitting the dvd because of intense outward pressure isnt impossible. it could happen
thats all im saying but I've tried every perspective.
all my discs have been perfect (i know i look at them all the time) and i'm sure i would have put them in incorrectly a number of time.
now either the dvd drive randomly cracked the disc (and one time i played pgr3 for 15 straight hours)
or the disc was defective physically or something made the dvd drive spin that disc out really fast
Post by: CAjr45 on April 18, 2006, 11:04:00 PM
but in some other cases.
suppose a dvd is spinning rapidly fast(possibly not wobbling)
and the speed practically streches the disc outward causing the inner crack (the inner hole is being opened more)
and is as far as it will get since the game can now not be read and wont spin as fast