Thanks for you help guys,
not really sure on this one either we have a big problem and MS has changed the drives or its just my drive...
right, i have lent a drive of a friend of mine...
Friends drive details:-
Model : DG-18D2S
Manufacture : August, 2008
HW Ver: A0A1
FW Ver: 74850C
this drive worked first time no problem key extrated easy... every time no problem!!!
however my drive will not extract the key no matter what i do...
My drive details:-
Model : DG-18D2S
Manufacture :
January,2009HW Ver:
A0A2FW Ver: 74850C
Now i really have tried everything i can think of, ive even tried tracing back the R707 ive traced it back to r52 circled on this pic (

)
does anyone have any ideas, as any one done a drive with HW Ver: A020 or manufactured after Jan 09???
thanks for all your help guys
Regards