Post by: losvedir on January 20, 2004, 07:59:00 PM
QUOTE
DEC 16 2005 EDIT - HSDEMONZ
ModWhiz is currently no longer a sponsor and any ads are currently pulled from XS.
I recommend that people do not hesitate to do the following (assuming you have any outstanding issues with them..)
Send them Email, Call them, etc.. and attempt yet again to get some answers..
Contact your CC company or Paypal. Reverse those charges.. do not wait one more day. Sometimes Time is important.. sooner the better..
And possibly, contact your local authorites. Maybe the authorities of the shop in question as well. Fruad is a big deal. Fruad using the internet is no less a crime.
We don'thave all the facts as of yet.. but since they haven't been forthcoming with answers.. these is how we're forced to brand them.
I hope people get the satisfaction they deserve. No one deserves to get ripped off.
ModWhiz is currently no longer a sponsor and any ads are currently pulled from XS.
I recommend that people do not hesitate to do the following (assuming you have any outstanding issues with them..)
Send them Email, Call them, etc.. and attempt yet again to get some answers..
Contact your CC company or Paypal. Reverse those charges.. do not wait one more day. Sometimes Time is important.. sooner the better..
And possibly, contact your local authorites. Maybe the authorities of the shop in question as well. Fruad is a big deal. Fruad using the internet is no less a crime.
We don'thave all the facts as of yet.. but since they haven't been forthcoming with answers.. these is how we're forced to brand them.
I hope people get the satisfaction they deserve. No one deserves to get ripped off.
You bought something from http://www.modwhiz.com ?
Please leave your experience, opinion, rating and/or comments here!
Transaction ID: 2UC4513938097135C
I'll kick this thread off with my overwhelmingly positive experience. I ordered my Xenium modchip on Jan. 17th because my other one on order from divineo.net hadn't come for almost a month and I needed one before my christmas break ended. Needless to say, I wanted it fast. Unfortunately there was no shipping options, although I think the one they used is actually Next Day. I got a Paypal receipt immediately but nothing else. The following day I emailed their sales department asking if they got my order, and promptly -- within a few hours -- recieved a reply saying that they did, and that my paypal reciept was my order confirmation. They said that I would get a tracking number and that the product would ship on monday. Monday came and went without a tracking number. That night at midnight-ish I was on the Xenium forum of this website and came across a thread titled "I ordered from Modwhiz.com.... was that bad idea" or something like that. Intrigued I went to it, and found the owner/operator/something of modwhiz.com posting and answering questions. He had said earlier that day that the person who started the thread should get his tracking number that day. I was relieved the store wasn't a scam, but still uncomfortable that my chip was supposed to come the next day, but I still hadn't had a tracking number. The next morning, though, at 10:00ish I think, my modchip arrived. Later that afternoon I got a tracking number... It turns out they had problems with FedEx, so that through a monkey-wrench into the plan, but they managed to ship it out with some other carrier, and got it to me in the same time. I'm very pleased with their fast response to the problem since I did pay for what I thought was next day.
So in conclusion: Excellent response time to emails, active on the scene, kept promises made on website, modchip in 2.5 days beginning to end. Highly recommended! 10/10
This post has been edited by HSDEMONZ: Dec 16 2005, 07:11 AM
Post by: Flashpoint on January 21, 2004, 01:20:00 PM
They were professionally packaged in Cardboard then bubblewrap and then individually wrapped in a sealed static proof bag.
Trust me, this is the place to buy the Xenium's. Keep up the good work ModWhiz!
I just hope the customer service and care stays this good with all the new business.
Post by: ModWhiz on January 22, 2004, 11:51:00 PM
Hopefully we can be of assistance for you again in the near futur.
Regards,
ModWhiz.com
Post by: vindiesel on January 24, 2004, 12:46:00 PM
I purchase my Xenium at : Modwhiz.
I received it in less then 24 hours. That's freeking quick.
Modwhiz, your good!
PS: Xenium rocks!!!
:D
Post by: ModWhiz on February 02, 2004, 07:37:00 PM
Thanks for the great review, glad we were of service.
We now stock the Xenium along with solderless adapters if anyones interested!
Regards,
ModWhiz.com
Post by: SC_BROVA on February 05, 2004, 10:32:00 AM
Post by: Dyrekt DK on February 05, 2004, 10:18:00 PM
If you wanna buy a xenium or anything... buy it from these guys... they know what they are doin... especially if you live in canada... ask for the deal eh! THanks guys...
Post by: kingal89 on February 19, 2004, 02:07:00 PM
Post by: ModWhiz on March 01, 2004, 11:52:00 AM
Low prices and everything in stock!
www.modwhiz.com
Check out all the details
Regards,
ModWhiz.com
Post by: ronwiththewind on March 03, 2004, 06:10:00 PM
a+++++
-Ron
Post by: ModWhiz on March 04, 2004, 06:02:00 PM
Regards,
ModWhiz.com
Post by: Sincere0219 on March 05, 2004, 07:26:00 AM
Post by: kingmoonman on March 18, 2004, 03:28:00 PM
Post by: echostorm on March 22, 2004, 02:41:00 PM
Post by: bravo10 on March 23, 2004, 02:02:00 PM
<
Post by: Barcode on April 02, 2004, 06:59:00 PM
Post by: ModWhiz on April 05, 2004, 06:43:00 AM
Thanks for all the kind words and for choosing ModWhiz.com !
Regards,
ModWhiz
Post by: simonseztech on April 14, 2004, 04:33:00 AM
Well packaged. Everything went smooth....
Thanks...
Post by: cap269 on April 21, 2004, 01:52:00 PM
Post by: ModWhiz on April 21, 2004, 08:55:00 PM
Regards,
ModWhiz
Post by: Zeoran on April 26, 2004, 11:02:00 AM
I ordered my Xenium at 1pm, had it in my hands by 11am the next day!
Also, about an hour after I placed the order, I wanted to add the solderless adapter to it, but I couldn't get through on their phone system. They happened to be sitting in IRC in the #ozxodus forum, heard my plight, answered and shipped the adapter to me with free shipping!
I would highly recommend modwhiz.com for all your mod-chip needs. Very trustworthy, very reliable customer service, great prices, great shipping...
~Z
Post by: Barcode on April 30, 2004, 05:39:00 PM
My friend bought a Xenium with Solderless adapter. Everything came very speedy. Ordered tuesday got it friday. Couldn't be more happy! Chip works perfectly.
This just adds to my previous wonderful experience with Modwhiz.com
I think i have uncovered the diamond in the ruff of all Chip sellers. Modwhiz.com is the place to go!
Post by: ModWhiz on May 11, 2004, 07:55:00 PM
For our international customers, we have now added very competitive Express Air shipping rates as follows:
Europe $15 US
Rest of World $19 US
This applies to all normal orders, no premods.
Please note this shipping is done through UPS/FedEX/DHL and comes with a very accurate tracking number/system allowing you to track your packages in real time!
No postal mail with crappy tracking system and lost packages.
European orders are normally there within 2 days and rest of world approximately 3-4 days.
Thanks alot!
ModWhiz
Post by: frankw on May 31, 2004, 06:41:00 PM
E-mailed Friday 10:30pm to enquire about shipping number and got autoresponse saying would be responded to within 24 hours. Monday, chip arrived in morning, now 11:50pm and still no response to e-mail.
Perectly happy with my order, speedy, well packed, etc. Just need to respond to customer e-mails.
Post by: LordKayoz on June 03, 2004, 04:32:00 PM
Post by: ModWhiz on June 04, 2004, 01:03:00 PM
We just underwent some server changes/upgrades over the last couple weekends so that may be why your email didn't get answered, I apologize.
We're also re-organizing ModWhiz.com and setting up a automated shipping system which will allow everyone to look up their orders status instantly, should be available in the coming weeks.
Regards,
ModWhiz.com
Post by: username0 on June 10, 2004, 05:04:00 PM
Post by: ModWhiz on June 10, 2004, 09:33:00 PM
Sorry, we recently re-organized as mentioned in a previous post and some emails were either not received or answered in a timely manner.
Anyways, I personnaly sent you a replacement today to the address you specified in the email regarding this issue.
We apologize for the delays, and hope you are satisfied with your replacement chip.
Regards,
ModWhiz.com Staff
Post by: Predtech on June 15, 2004, 11:03:00 AM
Post by: ModWhiz on June 15, 2004, 12:09:00 PM
I have asked for everyone to PM me their details and i am sending out replacement chips overnite at no etxra cost.
As my post before, we had some troubles. Please understand this happens in business, and we apologize for the delays.
We're doing our best to rectify the situation!
A few guys ahve already PM'ed me and I have sent out replacements.
Please do so too!
I will PM you myself right now just to make sure we get the ball rolling on solving this!
Thank you.
Post by: mexp on June 16, 2004, 05:20:00 AM
My advice to customers is to use every avenue you can (IRC, phone, email, msn messenger, forums) to contact them and eventually they will respond. I think they are overwhelmed currently because of their email outage situation, but will resolve issues as fast as they can.
My advice to ModWhiz is to have some sort of communication readily available to the customers. I know I wouldn't mind delays or mix-ups as much as long as I know what's going on and have some contact with the dealer. Being able to talk with someone in customer service is comforting. It's when you can't get a hold of someone you get frustrated and start to panic that you might not get your order.
Thanks Modwhiz for a timely delivery.
Post by: ModWhiz on June 16, 2004, 10:40:00 PM
Im glad we're getting everything sorted out...
If anyone has any issues your more then welcome to PM me!
Also, after this entire FIASCO, we're working on setting up a dedicated sales/shipping phone line.
This will help us avoid these issues by offering everyone a fast/easy way to contact us immediately.
It will be a great backup in case we ever have email troubles again!
Thanks,
ModWhiz.com
Post by: ModWhiz on June 20, 2004, 12:02:00 AM
Our Sales & Shipping phone line should be up this week.
Unfortunately, support / technical related issues will have to be delt through the [email protected] email as it would be very difficult to handle over the phone.
We're also looking at a possible toll free 1-800 number, but that maybe a little later.
Regards,
ModWhiz.com
Post by: MikeP1723 on June 30, 2004, 07:52:00 PM
I have to say that as of right now I am pretty dissapointed with ModWhiz. I ordered an Xenium with the Official no solder adapter on Friday at around 12:00pm EST, and I have yet to recieve my chip. The delay would be no problem, but I did pay $15.00 for overnight shipping and the website led me to believe that at the latest it would be shipped Monday before 2:00pm EST; not to mention it is pretty hard to get ahold of these guys. After two pm's and about three emails I finally got a fedex tracking number from the [email protected] address, but the number is invalid, (or the package has not been shipped).
I've read many good reviews about modwhiz, so I hope everything will be sorted out. I would however like to get a clear explanation about the delays, and reimbersment for the shipping charges.
Post by: golightning on July 03, 2004, 06:56:00 PM
| QUOTE |
| From: ModWhiz. Thank you for your order! If you have a question please refer to the order ID listed below. Order ID: 4857871 Date: Wednesday, June 23, 2004. 5:43:05 PM. |
UPDATE: JULY 6th -
I was able to catch up to ModWhiz on the IRC channel #ozXodus ... it seems that he has been buried under a pile of work.
no matter the reason, I am more satisfied than I was previously. He gave me the tracking # I was so anxious to get. I realize that he's not a machine, but next time I will be more careful to order at a slower time of the year
Post by: prophet74 on July 05, 2004, 02:11:00 PM
All I want is my chip and no one seems to want me to have one. My money IS good you know.
I'll reply with any further progress (if any is seen).
prophet
Post by: crankypunk on July 06, 2004, 03:26:00 PM
Post by: joelw23 on July 07, 2004, 03:50:00 AM
I ordered on June 22nd and I still have no chip and no tracking #.....
Post by: AmO on July 07, 2004, 03:07:00 PM
| QUOTE ("ModWhiz @ The OzXodus Forum posted Thu Jul 08 2004 6:48 am GMT +10") |
| Eevry single order is out... as of yesterday night/this morning. Now i got the great joy of getting the email backlog wiped out... ill be on IRC/MSN all night if anyone needs to reach me... Thanks again guys! ModWhiz.com |
Hope this helps clear some things up!
AmO
Post by: newmodder on July 07, 2004, 05:07:00 PM
Post by: joelw23 on July 08, 2004, 03:30:00 AM
Post by: ModWhiz on July 08, 2004, 05:26:00 PM
Unfortunately it was the first time we ever did a pre-order sale and we have learned valuable lessons from it!
ORGANIZE, ORGANIZE AND DONT RUSH!!!!
LOL
Well anyways, almost all the packages are gone, except for a few that were misplaced during the shipping process which went out today.
All our emails are being answered as I type this but myself & the second modwhiz employee so we should be up to date shortly.
I apologize again for the delays, everything should already be back into place or will be very very shortly.
As for the shipping, please do understand we got our ICE chips with solderless last Wedsnday (June 30th) and started shipping the same day. The ICE chips alone came in on Friday, so those orders went out either Friday or Monday.
Also, please factor in the Canadian (July 1st) & US hollidays (July 4th) and this pretty much set back Canadian orders by 1 day and all US orders by 2 days.
So considering we were on schedule as per our site (Week of June 28th) we did do our best to get them to everyone as fast as possible, which did backfire a little on us on a small amount of orders.
If anyone has not been taken care of, most have, please either email [email protected] , or on irc in #modwhiz or #ozxodus PM "ModWhiz" or alternatively MSN via [email protected]
Again we apologize and thank you for your patience,
ModWhiz.com Staff!
PS: The phone sales/shipping info line we promised should be open Monday!!!!
Post by: ModWhiz on July 08, 2004, 05:32:00 PM
25 pieces of Xenium Solderless retail at $59.95 each.
$59.95 * 25 = $1498.75
$1498.75 - 250.00(discount) = $1248.75
Wait a second!!!! What does our site say?
Yes, thats right $1248.75
Right, false advertising at is best... NOT.
Regards,
ModWhiz.com
Post by: M@dVinnie on July 09, 2004, 12:49:00 AM
I've been having some problems in the beginning. Especially via email. However, I have to say that once I contated ModWhiz via IRC, all was straitend out. I changed my order from 1 normal solderless Xenium to 2 ICE solderless. He shipped them the 6th. Talked to ModWhiz on IRC the 7th and received my tracking number. the 8th, I received my package. Keep in mind, that I live in Europe, and shipping usually takes up to 5-8 days.
I'm very pleased with the way ModWhiz handled my order, but I do have to say that reaching him on IRC goes way faster then trying via email. ModWhiz allways hangs out in #OzXodus or in #ModWhiz on EFNet. Try it.
The next orders I place will also be with ModWhiz, count on that.
Greetz Vincent.
Post by: sha on July 09, 2004, 05:54:00 PM
I did not want solderless? I wanted ICE Combo.
Check it for yourself, change it please.
Post by: ModWhiz on July 10, 2004, 06:29:00 PM
Anyway, you are somehwat RIGHT but still wrong.
The site clearly indicates the following:
25 Pack of Xenium ICE Mod Chips @ $1023.75
Save $225.00
When you click on the order button in the cart it shows:
25 Pack of Xenium ICE Special Edition Chip & No Solder Adapter - Save $250
Obviosuly, we are not charging more then indicated, our webmaster made an error on the links... and it was charging for the solderless version of the 25 pack.
Mistakes happen.
You simply outright accused us of false advertsing, which got me upset.
WE DID NOT FALSELY ADVERTISE.
It clearly shows you were paying for the other solderless combo's, it was a mistake which happens, but claiming flase advertising is pushing it.
Eiter way, we were under the impression that you wanted the solderless.
The reason they are cheaper then the OzXodus price is the volume discount we offer as per other official distributors.
Anyways feel free to contact me via PM if you wish and I can rectify this for you ASAP.
Regards,
ModWhiz.com
Post by: ModWhiz on July 10, 2004, 06:33:00 PM
| QUOTE (sha @ Jul 10 2004, 02:54 AM) |
| http://www.modwhiz.com/xenium_ice.php I did not want solderless? I wanted ICE Combo. Check it for yourself, change it please. |
As per your OWN post, you said ICE COMBO!!!!!
ICE Combo on our site is:
http://www.modwhiz.c..._solderless.php
Do you now see how the mis-communication mixed with a little bug adds much fuel to the fire!!!
This is Xenium ICE:
http://www.modwhiz.com/xenium_ice.php
thanks.
Post by: ModWhiz on July 10, 2004, 06:34:00 PM
All emails / trackings have been sent out as of Friday & Saturday the time of this posting.
If for some ODD reasons you haven't received yours please PM or email ASAP!
Thanks.
ModWhiz.com
Post by: MicroChip on July 14, 2004, 01:11:00 AM
"Flawless victory!"
Thanks!
MC
Post by: Below*me on July 17, 2004, 12:29:00 PM
Post by: stainer71 on July 19, 2004, 10:02:00 AM
Post by: hogrider on July 19, 2004, 10:59:00 AM
Order ID: XXXXXXX (will provide by PM)
Date: Saturday, July 10, 2004. 12:37:39 PM. EST
Credit card charged
From: myPaySystems.com
Sent: Saturday, July 10, 2004 12:20 PM PST
Request for tracking number:
Sent: Wednesday, July 14, 2004 1:08 PM PST
To: '[email protected]'
It is now Monday, July 19, 2004 10:02 AM PST (westcoast Canada)
NO REPLY FOR TRACKING NUMBER, NO MODCHIP YET!
Request for tracking number:
Sent: Monday, July 19, 2004 1:50 PM PST
To: '[email protected]'
It is now Tuesday, July 20, 2004 9:02 AM PST (westcoast Canada)
NO REPLY FOR TRACKING NUMBER, NO MODCHIP YET!
Tuesday, July 20, 2004 4:30 PM PST
REC'D MODCHIP from UPS.
Just a few days late but overall satisfied!
Post by: modmaster711 on July 20, 2004, 03:55:00 PM
I just talked with ModWhiz on msn messenger. He straightened everything out and was very polite. My package should arrive in a few days. Thanks a lot ModWhiz! Very good service, but a little slow on the emails. (You guys had me worried sick!)
Post by: chiablo on July 22, 2004, 09:04:00 AM
I ordered my Xenium Ice combo on the 14th and used the 2-5 day shipping option. Soon after I requested a tracking number; the tracking number came quickly, but it's (hopefully) incorrect: it shows it being shipped to California instead of Utah.
I e-mailed their shipping department again asking what's going on and where my mod chips are, it's been over a week since I ordered and I'm on a deadline to get it installed for a client of mine.
Post by: John_G5444 on July 22, 2004, 11:18:00 AM
| QUOTE (ModWhiz @ Jun 20 2004, 08:05 AM) |
| Our Sales & Shipping phone line should be up this week. |
That was June 20 with email delay problems happening....
its now July 22 and with what appears to be the same issues...
I placed an order with these guys,the online process got messed up,I'm now trying to find out what the hell is going on with it re double order or no order recieved... no email comfirmations and I would'nt have a clue whats going on.
DO THESE GUYS HAVE A PHONE NUMBER ANYONE PLEASE.....
Post by: Razx on July 22, 2004, 11:34:00 AM
Post by: hogrider on July 22, 2004, 07:20:00 PM
Post by: ModWhiz on July 26, 2004, 03:12:00 AM
Pretty much all these issues were solved...
If for some reason you still have any problems feel free to contact us at:
1-514-806-9659
We will be glad to help you resolve any outstanding issues.
Thank you,
ModWhiz.com
Post by: theraventron on July 27, 2004, 05:37:00 AM
I had a fairly good experience with ModWhiz.com, due too the fact im in Australia i assumed it would take ages too get here however i was pleasently surprised, i ordered from them Friday night @ 10pm and it arrived here on Monday @ 2:55pm(I wasn't home, Yay for UPS Note, and got it Tuesday!), Which is fucking incredibly fast shipping, from Canada to Australia bypassing hawaii!! The product came decently packaged in a UPS Pad Pak and is an Authentic Xenium, but im yet too check if its in working order as of yet.
The only bad experience i had with the site is Contact, i messaged ModWhiz on IRC/MSN/EMAIL a total amount of say 15 times, and got 3 responses, with 1 being a really slow email. That being that i asked for a tracking number 2 hours after i purchased it and got it 28 hours later (Due too what ModWhiz say, claiming emails are backed up). So that was ironic. Another annoyance i had, small as it was, is a Confirmation Email, you recieve a email from there CC Verifier, but not till the Verifier, Verifies your account. A simple email from ModWhiz after completing the form, informing you, that you should recieve Payment notification within the next business day, would be GREAT.
But all in all the experience was great, if they could improve the customer service, through email/msn/irc it would be great, especially for international customers who can't call the toll free number internationally. If your looking for a company dealing in Original Xeniums and fast as hell shipping, ModWhiz.com is your choice.
Post by: yello on July 29, 2004, 09:36:00 PM
Ordered 5 Xenium ICE,
Received my order the same day !
GREAT SHOP A++
Post by: John_G5444 on July 31, 2004, 04:06:00 AM
The shipping side was great it actually got shipped out the same day i ordered(US.Thursday) and was in my hands in Qld Australia(US Monday)That was also with UPS sending it to the wrong city to begin with(Sydney instead of Brisbane).
So as long as these people do make an attempt to iron out their communication side they'd be fine to deal with.
They've now got a ph no up on their site too which was'nt there when i was having trouble so hopefully they've heard what the herd thinks of no contact and addressed it....
Post by: Krauser on August 03, 2004, 08:30:00 AM
I am very displeased with the customer service.
I ordered a Xenium around 6 weeks ago. As far as I know, shipments made overseas are done through UPS. I do have an issue which is the origin of the problem, it is the fact that I reside in an Army post and UPS has always had trouble delivering mail to the army's mail system.
This part, is of course under no control of Modwhiz, and it is understandable. Supposedly, UPS sent the item back to the sender.
However, what has me so upset, and has given me such a bad impression of lack of profesionnalism and lack of ethics in this company, is the fact that I've written a couple of emails to the shipping department letting them know of the issue and asking for guidance and information regarding my problem.
No answer has been given up to date, other than the automated reply which states that I should be contacted within 24 hours after my email had been sent. Which of course, made it worse, since it seemed like nothing by mockery, given that, of course, my credit card was charged pretty much as soon as I placed the order.
I am willing to spend more of my time trying to solve the issue if anyone here is willing to do the same thing.
Post by: dino007 on August 04, 2004, 07:40:00 AM
Date: Monday, August 02, 2004. 8:47:55 AM.
Looks like my story is similar to others. I ordered a pre-moded XBOX from their site and its been over 48 hours now. I sent them a couple of emails requesting the tracking number, but no response. called the phone number to get a status update, but the message says "we will be returning on August 2nd" - its the 4th today. I paid a lot for overnight delivery but they should have stated "it will be shipped overnight when it is ready to be shipped".
Has anyone else bought a premoded system from these guys? Any experiences opinions?
-Dino
Post by: Skibbi on August 05, 2004, 06:44:00 AM
Date: Sunday, August 01, 2004. 11:52:30 AM.
Hi All..
Very mixed reviews from me...
On one hand, The xbox w/ premod I order works well,
but I paid for a new xbox, not a refurb (in refurb box, looks fine, but definetely used)
I was expecting a brand new xbox like the site says:
ModWhiz now carries pre-mods! Due to the overwhelming demand we are now shipping brand new XBOX consoles with Xenium chips installed. This is the perfect solution for people wanting to avoid any installation problems and potentially damaging their XBOX. Let one of our qualified technicians do the work and get your XBOX at your door ready to go!
http://www.modwhiz.com/xbox_xenium.php
Its a 2002 xbox, with an old controller and a non-working video cable (using my brothers at the moment)
I will be calling them to work something out today... I will post any relevant information.
For 300 (after shipping) I am definetely disappointed.
Post by: Blah247 on August 05, 2004, 09:25:00 AM
Order ID: 5125764
Date: Wednesday, July 28, 2004.
I placed the order and didn't worry about it. I figured professionalism would prevail and that it would actually get shipped. I attempted to contact him on Friday the 30th and got the automatic reply. Tried again Monday the 2nd via Email, PM and Phone.
Email just got the automated response except for a few times that said he would check... no reply... then one saying email [email protected] or call sales at the number given... keep in mind I have called this number (non toll free) THREE times and left messages THREE times.
The PM's I've sent of course get unanswered so I'm not even bothering with that anymore.
Phone??? He still has a message saying he'll be out the 30th of July and it's the freakin 5th of August. If he hasn't had 'time' to change his frontline phone message then I'm sure he hasn't had time to send the damn thing.
As of last night I emailed him to cancel my order. I checked with my Credit Card company and it's showing as a 'pending' payment. Which basically means they checked to make sure I had the available credit but haven't charged me. Which to me means they haven't charged me because they haven't sent the damn thing over a week later.
I'm extremely disappointed and I wish I would of read and noted everyone elses complaints. It seems to be a hit or miss operation with no consistancy. Sometimes they're fast and apparently sometimes their slow. As a consumer I would rather take the safe road then deal with a reseller who will give me a 50-50 chance on having the product delivered in a timing manner.
In closing I wouldn't recommend this reseller to anyone. To any Fanboi of Modwhiz keep in mind this was my expierance and that's what I'm posting on. This was no fault of mine. I submitted my correct address, correct card #, I had available credit, I attempted to contact numerous times. I really wish I could go back and order from someone, anyone else. [email protected] if anyone has any further questions, unlike Modwhiz I'll respond to your email.
Post by: Krauser on August 17, 2004, 01:03:00 AM
Post by: mbratton on August 18, 2004, 09:04:00 PM
Post by: yello on August 20, 2004, 09:34:00 AM
Very good shop to get your modchip !
Post by: ThePeacemaker on September 06, 2004, 11:11:00 AM
| QUOTE (Ol' Dirty Ewok @ Aug 30 2004, 03:35 PM) |
| Has anyone tried to make an online purchase recently with ModWhiz??? I keep getting a blank page with this error whenever I try to purchase something.. "Errors found. Process halted. Company ID not registered." any insight would be appreciated, thanks Ol Dirty Ewok |
same problem to me, i've sended and email to report this error to modwhiz 3 days ago but no response
Post by: Modiller_Reborn on September 07, 2004, 10:02:00 PM
Post by: ravemonger on September 09, 2004, 12:30:00 PM
Post by: Modiller_Reborn on September 23, 2004, 07:56:00 PM
Post by: yello on September 30, 2004, 04:44:00 PM
Great service, got the chip the same day as always !
Great prices too !
Post by: BigDaddyShoo on October 07, 2004, 12:09:00 PM
I successfully placed an online order for (1) ICE/Solderless combo kit last Saturday, 10/02. Got a payment confirmation through payzip.net within minutes. I sent the shipping department @ Modwhiz (3) emails over the course of 5 days requesting a tracking # and have yet to receive a reply. Right now, I'm not even 100% confident anyone is aware of my order except for the folks at payzip who have already taken the funds. So far, not the best transaction, but given the numerous positive posts, I'll give Modwhiz the benefit of the doubt. I'll edit this post once this transaction succeeds/fails.
EDIT: Modwhiz came through in the end. I received the chip within 6 days of ordering it. My only comment is that with online purchases, the only thing to reassure customers that everything is in order is communicate with them. I personally never received a single email from anyone but the 3rd party payment company.
Post by: yello on October 10, 2004, 09:17:00 AM
Same day delivery too
Post by: hot_dice21 on October 15, 2004, 10:34:00 AM
Post by: mitchafi on October 28, 2004, 02:03:00 PM
I ordered the chip 7 days ago and still do not even have a tracking number. I have e-mailed modwhiz.com's sales and shipping departments multiple times and have not gotten any responses. The chip should be here by now as I chose 2-5 day shipping. Instead, I don't even have any idea if my order has been processed. The only thing I know is that Payzip has charged my credit card. I am very dissatisfied with modwhiz for their failure to respond to any of my multiple e-mails and more importantly, to deliver my purchase on time. If I don't receive the chip by tomorrow night I plan to call Visa and dispute the charge. Where the hell is my damn chip....am I being too rash?
Post by: mitchafi on October 28, 2004, 04:41:00 PM
Post by: newps54 on November 02, 2004, 02:41:00 PM
with my shopping experience at Modwhiz.com. I placed my order last Tuesday night with overnight shipping, 7 days later I still haven't recieved my chip. I've sent three emails now to get a status of my order with no response at all. The reason why I placed my order with them because they stated 24hr shipping time on the sits and because of the positive feedback on this forum... Guess I should have read all the posts. The least they can do is let me know what is going on, now I feel like I'm gettting ripped off.
Post by: ModWhiz on November 29, 2004, 05:37:00 PM
We would like to take a moment and let everyone what happened to ModWhiz.com in the last couple of months.
Unfortunately we ran into several major problems since the beginning of August 2004 and have had several customers who were left un-satisfied with our service.
In early August 2004 with no warning our credit card processor mypaysystems.com shut off hundreds of merchants accounts due to problems on their end with their acquiring bank leaving them with no way to accept payments & continue on with their business. Furthermore, payments were not disbursed and held back for the last couple of weeks of sales. To this day, almost 4 months later we still have not received the funds and have undertaken legal action to obtain the funds owed to us.
After the mypaysystems.com fiasco we decided to go with a new company offering similar services which turned out to be a nightmare. This company was located in Asia and assured us they could service us just as well as mypaysystems.com prior to their demise. Unfortunately, this was not the case and many orders that were processed through this new payment company were marked as refused/declined yet were paid. This led to several clients that were left in the dark by us because we had no access to our account after awhile. From what we have gathered from customers they did refund them and charged us according. These are mostly the clients that have had trouble in the last 6 weeks or so.
We have now switched over to a REAL full fledged merchant account with no companies in the middle handling our credit card processing as it is done securely on our own 128bit Secure Server (SSL) directly with our acquiring bank. This new gateway has been very good so far and we are very pleased.
We would like to extend a great thank you to all our loyal customers that have stood by us in this troublesome time.
For all customers who were un-intentionally harmed during this fiasco, we'd like to apologize and welcome you to contact our customer service department via the live help button on our web page or through email so we can make sure you were properly taken care of.
We have now opened our new warehouse/shipping location and are once again pleased to offer shipping in North America the same day (2pm EST. cutoff) and are offering our great overnight shipping at the standard $15.00 US rate to anywhere in North America and guarantee your shipment will be there the next day.
As always we thank you for your patience in these matters and hope to be of assistance in the near future.
Regards,
ModWhiz.com
Post by: LordKayoz on December 17, 2004, 03:00:00 PM
Post by: yello on December 22, 2004, 10:39:00 AM
Post by: marioxb on January 05, 2005, 10:56:00 AM
Quote
[I would like to share my experience with modwhiz.com
Post by: PCB on January 06, 2005, 08:51:00 AM
QUOTE(PCB @ Dec 27 2004, 07:48 PM)
I ordered a chip on 23 December seeing that they stillguaranteed Christmas delivery. I didn't expect it to show on the 24th and I was right. No problem I figure, though I paid the overnight charges. I figured it would arrive on the 27th but it's still not here and any attempt to contact modwhiz for a tracking number has failed. 
If your out there please contact me. Do I get a reimbersment for shipping since it was "Guaranteed"?
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Title: Http://www.modwhiz.com
Post by: schaeferre on January 07, 2005, 07:20:00 AM
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Dunno whats goin on, ordered on monday for overnight delviery order #343... now friday still havn't recieved box or tracking number... Called countless times to get no awnser and no reply to my voice messages... Tech support chat never works... Emailed thru three different providers and to 3 modwhiz accounts and still no tracking number or reply... Found modwhiz on irc on tuesday said it would be overnighted that night.. still no box or tracknumber :[
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Title: Http://www.modwhiz.com
Post by: schaeferre on January 07, 2005, 11:18:00 AM
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ok now i am gettin aggravated more emails more phone calls.. after bout the 100th call I found out that the number listed on web site is now forwarded to another line of some lady who knew nothing of modwhiz.....
300$ order to be sent overnight and i can't find any info bout it...WTH?
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Title: Http://www.modwhiz.com
Post by: graves71 on January 12, 2005, 07:31:00 AM
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I ordered a pre-modded Xbox from Modwiz. On the web page it say's that you get a brand new xbox never used or rebuilt.
Well the one I got was ver 1.0 and looked like it had been used for at least a year. Not to mention it came in a rebuilt box from MS.
False advertising and no return emails...
Sounds like this is now the norm for this group.
That's okay though, I have since ordered three new systems,
Friends relatives, and they all have come from BMMODS.com
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Title: Http://www.modwhiz.com
Post by: junkmailj on January 12, 2005, 09:06:00 PM
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Have since placed two more orders of $250+ each, both arrived perfectly and timely! Thanks ModWhiz!!!
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Title: Http://www.modwhiz.com
Post by: schaeferre on January 13, 2005, 11:04:00 AM
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Like to retract my previous posts... Spoke w/ modwhiz was very nice and explained to me how they were having some issues w/ shipping. Overall satisfied, i jumped too fast not thinking they could be having some issues not in there control.
Box should arrive sometime today :]
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Title: Http://www.modwhiz.com
Post by: schaeferre on January 14, 2005, 08:45:00 AM
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Thanx ModWhiz!!!! got my order... am happy with it.. did a GREAT job on the premod!!! Very happy with order, looks great.. Going to order xtender case now from em!
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Title: Http://www.modwhiz.com
Post by: ModWhiz on January 14, 2005, 07:25:00 PM
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Regards,
ModWhiz
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Title: Http://www.modwhiz.com
Post by: ModWhiz on January 15, 2005, 03:27:00 PM
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Greetings Everyone,
I can see that you some of you seem a little upset. I would like to apologize for any delays in shipping and answering emails. If your problem still has not been addressed, please call the telephone number on the website and ask for Jeff, he will be glad to help you.
There is one thing I would like to add;
We have been in business for over a year now and have not burned anyone. Every single one of our customers has received their orders. There may be delays due to stock, email issues and mostly because of our past credit card processors who have burnt us for many thousands of dollars and forced us to re-organize our systems. We are now back in business with a GOOD and proper processor, this combined with a new sales, shipping and customer service team. These system changes will hopefully make our customers feel more confident in buying from ModWhiz.com
In order to give back to the Xbox modding community and to show how we are dedicated to customer service we are going to give you an EXTRA 5$ rebate on are already VERY LOW price.
Just enter the following coupon code:
“Xenium” for regular a plain Xenium ICE
“XeniumS” for Solderless Xenium ICE
Yours truly,
ModWhiz
www.modwhiz.com
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Title: Http://www.modwhiz.com
Post by: postal worker on February 02, 2005, 11:52:00 PM
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Ordered X2.6 on the 31st and got the chip on the 2nd
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Title: Http://www.modwhiz.com
Post by: beerbandit on February 09, 2005, 11:10:00 AM
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My first order was VERY fast. Got my Xenium in 2 days so I thought I'd try ModWhiz again last week when I wanted a few more items. I ordered 6 days ago and emailed the shipping department for a tracking number 3 days ago. Haven't seen the package or any reply from my email. Kinda sucks when you pay extra for overnight shipping and you can't even get a response from the shipping dept. Hopefully the package will show up soon or at least the shipping dept will let me know if there is hold up.
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Title: Http://www.modwhiz.com
Post by: beerbandit on February 15, 2005, 05:35:00 PM
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Order #619.
Ordered a new case and an extra LED on Feb 4th. Paid extra for over night shipping. I've sent 3 or 4 emails asking about the status and haven't had any reply. I've called the number which appears to have been changed. Tried the IRC channel too with no luck. My first order (3 Ice chips) showed up in 2 days. I was amazed at the speed of delivery so I wanted to give them my business again. Looks like that was a bad idea. Hopefully my stuff will show up soon. If not I'll have to go through the hassle of getting the credit card charges reversed. I suggest shopping some where else until ModWhiz can get it together.
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Title: Http://www.modwhiz.com
Post by: schaeferre on February 15, 2005, 08:46:00 PM
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Title: Http://www.modwhiz.com
Post by: beerbandit on February 22, 2005, 02:42:00 PM
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Title: Http://www.modwhiz.com
Post by: -copyguy- on February 25, 2005, 06:03:00 PM
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Title: Http://www.modwhiz.com
Post by: spyvy on March 02, 2005, 04:54:00 PM
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Title: Http://www.modwhiz.com
Post by: schaeferre on March 07, 2005, 09:16:00 AM
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Title: Http://www.modwhiz.com
Post by: wiler1 on March 07, 2005, 01:41:00 PM
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this guys suck. Its been 3 weeks since i ordered my xenium apatper and nothign has came. They gave me a trackign # but the package hasnt even been dropped off yet. DONT order from these amatuers.
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Title: Http://www.modwhiz.com
Post by: Morlok8k on March 14, 2005, 09:50:00 AM
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Title: Http://www.modwhiz.com
Post by: Kreeper on March 19, 2005, 12:35:00 PM
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Order # 1065
I put an order in on 3/5/2005. Unfortunately I ordered a sp adapter and an X3ce only to find out they are not compatible (misleading adv by xodus). I sent emails to modwhiz asking to modify my order. I was happy to see them post in the teamxodus forum that they would be taking back the SP adapter and in fact setting aside orders that contained the adapter and a non-compatible chip (like mine). http://forums.xbox-s...pic=368770&st=0
However they said they would be contacting people on the weekend of the 12th/13th to fix orders. I was never contacted and nobody replied to any of my emails. Recently I have seen statements on their website like 'we recently moved to a new facility' and 'we are having technical problems with our phone lines'. Neither of these statements are making me happy. I have already recieved the credit card bill with this charge on it, but I have yet to recieve my order or even a shipping number. Maybe time to call my credit card company and go with another vendor.
I will post follow ups if the situation warrants.
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Title: Http://www.modwhiz.com
Post by: fmg420 on March 25, 2005, 06:01:00 PM
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Title: Http://www.modwhiz.com
Post by: ModWhiz on March 29, 2005, 01:48:00 AM
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Sir, when did you order?
You are aware of the 2pm cut off and that FedEX was closed on Easter Friday, right?
Thanks.
ModWhiz
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Title: Http://www.modwhiz.com
Post by: nonamer66 on March 31, 2005, 08:07:00 AM
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Modwhiz.com sucks.
Order #1488. I haven't received any word back now about a tracking number and I ordered back on the 25th. Don't order from Modwhiz. Their customer service is bullshit.
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Title: Http://www.modwhiz.com
Post by: nonamer66 on April 01, 2005, 11:06:00 AM
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If your out there please contact me. Do I get a reimbersment for shipping since it was "Guaranteed"?Post by: schaeferre on January 07, 2005, 07:20:00 AM
Post by: schaeferre on January 07, 2005, 11:18:00 AM
300$ order to be sent overnight and i can't find any info bout it...WTH?
Post by: graves71 on January 12, 2005, 07:31:00 AM
Well the one I got was ver 1.0 and looked like it had been used for at least a year. Not to mention it came in a rebuilt box from MS.
False advertising and no return emails...
Sounds like this is now the norm for this group.
That's okay though, I have since ordered three new systems,
Friends relatives, and they all have come from BMMODS.com
Post by: junkmailj on January 12, 2005, 09:06:00 PM
Post by: schaeferre on January 13, 2005, 11:04:00 AM
Box should arrive sometime today :]
Post by: schaeferre on January 14, 2005, 08:45:00 AM
Post by: ModWhiz on January 14, 2005, 07:25:00 PM
Regards,
ModWhiz
Post by: ModWhiz on January 15, 2005, 03:27:00 PM
I can see that you some of you seem a little upset. I would like to apologize for any delays in shipping and answering emails. If your problem still has not been addressed, please call the telephone number on the website and ask for Jeff, he will be glad to help you.
There is one thing I would like to add;
We have been in business for over a year now and have not burned anyone. Every single one of our customers has received their orders. There may be delays due to stock, email issues and mostly because of our past credit card processors who have burnt us for many thousands of dollars and forced us to re-organize our systems. We are now back in business with a GOOD and proper processor, this combined with a new sales, shipping and customer service team. These system changes will hopefully make our customers feel more confident in buying from ModWhiz.com
In order to give back to the Xbox modding community and to show how we are dedicated to customer service we are going to give you an EXTRA 5$ rebate on are already VERY LOW price.
Just enter the following coupon code:
“Xenium” for regular a plain Xenium ICE
“XeniumS” for Solderless Xenium ICE
Yours truly,
ModWhiz
www.modwhiz.com
Post by: postal worker on February 02, 2005, 11:52:00 PM
Post by: beerbandit on February 09, 2005, 11:10:00 AM
Post by: beerbandit on February 15, 2005, 05:35:00 PM
Ordered a new case and an extra LED on Feb 4th. Paid extra for over night shipping. I've sent 3 or 4 emails asking about the status and haven't had any reply. I've called the number which appears to have been changed. Tried the IRC channel too with no luck. My first order (3 Ice chips) showed up in 2 days. I was amazed at the speed of delivery so I wanted to give them my business again. Looks like that was a bad idea. Hopefully my stuff will show up soon. If not I'll have to go through the hassle of getting the credit card charges reversed. I suggest shopping some where else until ModWhiz can get it together.
Post by: schaeferre on February 15, 2005, 08:46:00 PM
Post by: beerbandit on February 22, 2005, 02:42:00 PM
Post by: -copyguy- on February 25, 2005, 06:03:00 PM
Post by: spyvy on March 02, 2005, 04:54:00 PM
Post by: schaeferre on March 07, 2005, 09:16:00 AM
Post by: wiler1 on March 07, 2005, 01:41:00 PM
Post by: Morlok8k on March 14, 2005, 09:50:00 AM
Post by: Kreeper on March 19, 2005, 12:35:00 PM
I put an order in on 3/5/2005. Unfortunately I ordered a sp adapter and an X3ce only to find out they are not compatible (misleading adv by xodus). I sent emails to modwhiz asking to modify my order. I was happy to see them post in the teamxodus forum that they would be taking back the SP adapter and in fact setting aside orders that contained the adapter and a non-compatible chip (like mine). http://forums.xbox-s...pic=368770&st=0
However they said they would be contacting people on the weekend of the 12th/13th to fix orders. I was never contacted and nobody replied to any of my emails. Recently I have seen statements on their website like 'we recently moved to a new facility' and 'we are having technical problems with our phone lines'. Neither of these statements are making me happy. I have already recieved the credit card bill with this charge on it, but I have yet to recieve my order or even a shipping number. Maybe time to call my credit card company and go with another vendor.
I will post follow ups if the situation warrants.
Post by: fmg420 on March 25, 2005, 06:01:00 PM
Post by: ModWhiz on March 29, 2005, 01:48:00 AM
You are aware of the 2pm cut off and that FedEX was closed on Easter Friday, right?
Thanks.
ModWhiz
Post by: nonamer66 on March 31, 2005, 08:07:00 AM
Order #1488. I haven't received any word back now about a tracking number and I ordered back on the 25th. Don't order from Modwhiz. Their customer service is bullshit.
Post by: nonamer66 on April 01, 2005, 11:06:00 AM
QUOTE(nonamer66 @ Mar 31 2005, 09:13 AM)
Modwhiz.com sucks.
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Title: Http://www.modwhiz.com
Post by: bandit_117 on April 05, 2005, 04:00:00 PM
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Well I ordered a Xenium S.P. Ice comba pack one week ago, and still haven't got it. I did the standard 2 -5 day shipping. They charged my credit card twice for one order, but this was resoved via my credit card company. I never got a shipping tracking number, so the hell if I know, it could be at the bottom of the frickin ocean. I tried their "live support chat", but no, everytime it says frickin "sorry, no operator is available" I will try to e-mail them and ask them where the hell my chip is. I've been waiting. DO NOT ORDER FROM THESE PEOPLE. THEY FLING SHIT FROM THEIR ASSES AND TURN IT INTO LIES IN THE FORM OF WORDS. Customer contact is horrible, and shipping is slow as hell. Screw these people.
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Title: Http://www.modwhiz.com
Post by: Kreeper on April 07, 2005, 02:34:00 PM
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After trying to contact these guys for weeks, they finally responded to one of my cancellation emails. Note this is after I disputed the charge with my credit card company. I don't know if they were contacted by the CC company or not, but coincidentally I finally receive a reply email saying I should see the credit on my statement in 24-48 hours. Here I am (over a month after order) 72 hours later and still no refund on my statement. Go figure.
Really you can't believe anything these people say.
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Title: Http://www.modwhiz.com
Post by: 110100100 on April 10, 2005, 05:35:00 AM
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The problems I had with the order was that I asked to recieve the console unopened with out a chip installed but left on the side,... it came with the xenium ice installed already. I might have chipped the box myself at some point with the xenium (waiting for skryer) so thats not a big deal to me (although this immediately voided the warranty and ruined any collectors value it might have had). I noticed that they also forgot to package and send the external led and usb adapter that come standard with a xenium ice purchase anywhere. They sell the x-s-or-ease kit on they're site for $10.95, but I shouldn't have to purchase something that was already paid for with the modchip I recieved.
I'm guessing from the above reviews that the only reason why I got this delivered promptly at all was because it was a high price item and i payed out the ass for overnight shipping.
buyer beware, and shop modchipman.com
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Title: Http://www.modwhiz.com
Post by: soloredd on April 11, 2005, 01:21:00 PM
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I did send a request for a tracking # via e-mail and am waiting to hear back. I did order overnight so the tracking # is just a way for me to double-verify my order. Hopefully I'll receive the item in the day or 2.
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Title: Http://www.modwhiz.com
Post by: soloredd on April 12, 2005, 03:40:00 AM
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Order #1690 - Premod Xbox w/ Xenium ICE
Well, I placed my order on Friday, April 8 and got the e-mail notification early Saturday the 9th saying the order was processed. I put in the Notes section I wanted a tracking # e-mailed to me when available and I also e-mailed the sales department requesting the same. I've heard nothing in response. I'm fighting with myself to remain positive, but after paying for overnight shipping, $322 isn't cheap by any means. On Friday night, a few hours after I placed the order, I noticed I had a pending charge on my bank account for $322 to ModWhiz. I then checked my statement tonight, the 11th and there is no longer a pending charge nor was the money withdrawn. So, at least I'm not out the money...yet. Still it's disconcerning.
I noticed on the website it says premods take 24-48 hours to ship due to installation and testing. That's fine by me but what they don't tell you is WHEN the installation process begins. I'm going to e-mail the sales department to verify what's going on.
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Title: Http://www.modwhiz.com
Post by: soloredd on April 14, 2005, 06:10:00 PM
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Order #1690
Still haven't received anything as far as shipping goes. I finally caught ModWhiz in IRC yesterday and he told me the night before they had finished doing the premods and they would ship yesterday. Alas, not a damn thing has happened. He keeps saying in IRC chat he's going to FedEx to drop shipments off but there are still people waiting for orders from about 2-3 weeks ago.
I don't know what to think at this point. Apparantly people are getting their stuff, even if it's a couple weeks wait. But, I didn't pay to wait a few weeks, it says on the website that premods ship in 24-48 hours and I paid for overnight delivery. So, make of that what you will.
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Title: Http://www.modwhiz.com
Post by: GuruMuhk on April 18, 2005, 10:05:00 AM
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Order id: #1631
Order date: 04-04-2005 00:04:58
Emailed them to have tracking number... No reply
Tried to call..... No answer... On IRC they told me That I will get it soon that he was overloaded with orders...Still nothing....By looking at their phone number.. it looks like a Montreal Phone`s number... I live at 45 minutes away from there so I dont think its FedEx that is taking so long to deliver. So I dont know if there is any hope for me to get anything from Them...Im starting to get mad..
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Title: Http://www.modwhiz.com
Post by: Heet on April 18, 2005, 08:49:00 PM
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Wow, thanks for the input guys, i was just going to order from them! <
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Title: Http://www.modwhiz.com
Post by: soloredd on April 20, 2005, 04:09:00 PM
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After a few conversations with the guy on IRC, I was finally able to reach somebody through the website Customer Service yesterday. The operator was nice and told me that my order was ready to ship and even gave me the tracking number before FedEx got the package. I checked periodically throughout the night (luckily I work nights) and low and behold, I tracked my package from Canada all the way to California. I was rather surprised...and imagine my happiness when the FedEx dude rang my doorbell at 1015am (which the FedEx site said it would be delivered by 1030am).
Everything works perfectly, Xbox booted up on first push of the button. I really must give ModWhiz some credit and some much deserved thanks. Although the communication is SEVERLY lacking, especially via e-mail, and the processing of orders takes a week or so, in the end it is what I paid for. I seriously thought I was not going to get my order, period. The only complaint I have...and it is minor...is that I did not receive the 2 free retail games as advertised on the website (Top Spin and Amped 2). Other than that, everything is great.
I really hope ModWhiz is able to get a stable business going and maybe get some people behind him to help out with communication and processing. The guys in IRC were helpful, but they are mostly there for technical support. If any of you are still waiting on your order, I'd recommend trying to get in touch through IRC a few times and even the Customer Support on the site. I had the best luck reaching someone from about 11AM Pacific to 3PM Pacific (again, luckily I work nights).
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Title: Http://www.modwhiz.com
Post by: Spektrum on April 21, 2005, 12:18:00 PM
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Order #1617
Finally got my chip today.
Ordered April 4. Modwhiz shipped it the 8th, which is pretty fast imo. FedEx fumbled up the order, but it came today. Was supposed to be here the 15th, but thats not modwhiz's fault.
Was packaged well.
I don't fault Modwhiz, but I'll never use them again due to the fact that they ONLY offer FedEx(maybe you can request different, but it was the only option on their website ordering form) I would have never chosen that route and you can see why. <
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Title: Http://www.modwhiz.com
Post by: silver636 on April 25, 2005, 01:32:00 AM
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"April 22nd, 2005: All orders being shipped out daily. Order with Overnight Shipping and you will receive your product guaranteed in North America within 24-hours!"
Straight fro mthe website, is this true? IF so, how much would Xecuter 3ce overnighted to US cost? <
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Title: Http://www.modwhiz.com
Post by: appleguru on April 27, 2005, 01:12:00 PM
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Title: Http://www.modwhiz.com
Post by: leistos on May 02, 2005, 12:14:00 PM
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This is my second order with ModWhiz. Everything went perfectly- Was one of the unfortunate people that got delayed with the Xenium S.P.Ice preoders the first time. But they honored the coupon that came with the order on my 2nd order. I used FedEx Ground shipping, so it took a bit longer. Received tracking number without asking.
Thanks ModWhiz!
Would do business with again. <
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Title: Http://www.modwhiz.com
Post by: ModWhiz on May 03, 2005, 09:06:00 AM
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Thanks for the kind words guys, we are doing our best to offer the great service we did in the past.
Seems like things are getting back to normal.
Appreciate everyones patience!
ModWhiz <
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Title: Http://www.modwhiz.com
Post by: yello on May 03, 2005, 06:38:00 PM
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Title: Http://www.modwhiz.com
Post by: vindiesel on May 03, 2005, 11:37:00 PM
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Hi Guys,
I ordered some chips last week. April 24th, got it 2 days later.
Good Job ModWhiz!!! <
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Title: Http://www.modwhiz.com
Post by: Kazmont on May 04, 2005, 10:30:00 AM
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I placed my order on Monday. I contacted them tuesday about getting the order upgraded to overnight. Within about 20-30 minutes, we had the order ready to go. The package was on my desk about 10:00AM EST. Incredible customer service and very quick turn around. I will defintely purchase from them in the future. <
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Title: Http://www.modwhiz.com
Post by: nicodemusz on May 09, 2005, 01:12:00 PM
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Mod Whiz has the worst cutomer service ever. I spoke with a manager at least three times. First they confirmed cancellation of my order, yet billed/sent the product to me anyways. After I tried to get the information to return the product they did not reply for a week. When I finally was able to get a support ticket open a month ago, I still have not recieved any reply on how to return the item. They are very SHADY.
BUY FROM DIVINEO <
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Title: Http://www.modwhiz.com
Post by: teargas1 on May 13, 2005, 10:40:00 AM
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Well, I have to say I am very impressed with ModWhiz. I have purchased from him 4 times, and every time has been a good transaction. I love getting my goods at 9:30 a.m. the day after I order them. Price matched on the last 2 orders no problem. Highly recommended. <
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Title: Http://www.modwhiz.com
Post by: ModWhiz on May 14, 2005, 05:28:00 PM
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Nicodemuz,
I have just sent you a PM to rectify this issue ASAP.
Please respond as we want to have this fixed for you ASAP.
Thanks.
ModWhiz <
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Title: Http://www.modwhiz.com
Post by: toekneebullard on June 14, 2005, 12:49:00 AM
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6-14-05
Order #2448 - Ripped off.
Thursday afternoon (around 12 noon) I ordered my chip, and paid 18 dollars to have it overnighted. FedEx says they got the package data at 12:26 PM. For some reason, the package isn't picked up until the next day at 4:11 PM. So much for overnight.
I then notice that FedEx was not paid to deliver it Overnight. They were paid for "Priority Envelope." I look at my bill...it still says overnight, and I'm still charged 18 dollars.
I e-mail modwhiz Friday at about 8pm, seeing that my package had not being overnighted, I ask for a refund.
I got my chip this morning, 4 days after I ordered it , even after paying for overnight shipping. I have yet to hear back from modwhiz about refunding my shipping.
You can mark me down as an unhappy customer. If you can't supply a service, don't offer it. <
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Title: Http://www.modwhiz.com
Post by: onewacko on June 15, 2005, 09:31:00 PM
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Just received a shipment of a few duox 2 chips. Gotta say it was a good experience. I even decided to usse their online customer service chat to ask a question. The response was quick and correct. Thanks guys.
Oh yeah, I recieved the package about 24 hours before it should have been at my house which is always cool even if it is due to fedex and not Modwhiz
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Title: Http://www.modwhiz.com
Post by: jwilde86 on June 20, 2005, 03:06:00 PM
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Modwhiz, maybe you can answer these questions for me. If not, anyone else.
I'm thinking of buying one for a variety of reasons. However, I know nothing about mod chips so I'm going to get a pre-mod.
Http://www.modwhiz.com
I'm considering buying from the aforementioned site after doing some shopping around, but the thing is I want to know what it is that I'm getting. Below is the X Box I was going to get:
http://www.modwhiz.com/store/cart.php?
I'm not sure what a VGA Box is. Do I need it to backup my XBox games to the hard drive? Also, will I be able to install skins and all that to play on games (or any other games) using this mod chip? Anyone that knows would be of help.
Below is the site and where I place what I want on the XBox. If anyone can add anything that they think I need or can answer any of my questions (can I save my games to the hd with this modded x box, use skins/files/etc., and play pal, japanese and euro games) I'd appreciate it.
Thanks in advance.
http://www.modwhiz.c...CE-p-16141.html
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Title: Http://www.modwhiz.com
Post by: jwilde86 on June 20, 2005, 07:45:00 PM
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and is dvd2xbox included on your mods?
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Title: Http://www.modwhiz.com
Post by: modchipper on June 22, 2005, 10:16:00 AM
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My order # 2503 was for 2 crystal control panels and they sent me black ones. I am very bummed. Been waiting for a week for these and now I have to ship them back to Canada and will be waiting for another 2 weeks min for them to get back to me. Wish they would double check orders before they ship out. I have tried to contact them via live chat and phone with no luck. Not very happy at all.
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Title: Http://www.modwhiz.com
Post by: C o s m o on June 23, 2005, 10:14:00 PM
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Like other recent reviews, my experience with ModWhiz is somewhat mixed.
Order processing was relatively fast, though not as fast as some other retailers sometimes.
Their price on the Xenium SpIce I ordered was very reasonable.
Shipping took quite a while-just over a week. Part of the problem was with fedex, though, who delivered a day later than expected.
The package was well secured; between Xodus' hard plastic box and ModWhiz's careful packing all was well.
The real problem was NOT MODWHIZ'S FAULT-the solderless adapter was missing a pogo-pin.
I had to RMA the adapter, and that took too long for my liking. I emailed ModWhiz on a Thursday and didn't hear back until the following Wednesday. I tried the IRC channel, the customer service phone line, and a PM here on the X-S forums. Then I had to send it to Canada and wait for a new adapter.
They did ship the replacement a day or two before recieving it, which was nice of them. Got the replacement, and installed well.
I have bought from other sellers before with fewer issues, but the missing pogo pin was a freak occurance. I probably will try ModWhiz again before I give a truly positive or negative review.
I will say that if they had responded faster and maybe rushed the shipping on the replacement adapter I would be completely & fully satisfied, as ModWhiz seems to be a very nice fellow.
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Title: Http://www.modwhiz.com
Post by: joshuacollins on July 05, 2005, 04:57:00 PM
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Title: Http://www.modwhiz.com
Post by: joshuacollins on July 06, 2005, 11:34:00 AM
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Title: Http://www.modwhiz.com
Post by: the gas man on July 11, 2005, 05:50:00 AM
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Tried to order today but when I clicked submit order I got a Javascript blank error.
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Title: Http://www.modwhiz.com
Post by: Bullwinkle on July 11, 2005, 03:04:00 PM
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Well, here's my first experience with ModWhiz:
Ordered 5 Xenium Ice Mods on late Friday afternoon. Best price i could find so i figured i'd give them a try. ..for an extra $9, i ordered FedEx overnight (total shipping $19)
I figured with the late order and the weekend upon us, i'd probably see them on Tuesday of this week. Well to my surprise, FedEx showed up Monday.
Overall this was by far the best experience i've had purchasing mods online. I have every intension of ordering from ModWhiz again the next time I need supplies. Excellent job!
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Title: Http://www.modwhiz.com
Post by: brandonvb on July 19, 2005, 08:33:00 PM
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Title: Http://www.modwhiz.com
Post by: Cj10488 on July 28, 2005, 09:29:00 PM
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I just wanted to say thank you to Modwhiz.com... It kinda got off on a bad start but I was finally able to get the order placed yesterday... I wanted the Chip by today so I could get rid of my Faulty Xbit 1.5 chip...
Well First thing tis AM FedX arrives with my Xecuter 3 and Xlcd..
Thanks again,
James
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Title: Http://www.modwhiz.com
Post by: ModWhiz on August 22, 2005, 09:08:00 AM
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Thanks for the kind words guys, doing our best to keep up and make sure everyone is taken care of.
As always *PLEASE* contact us via any of the following methods if you have any problems and we will take care of you ASAP!
Phone: 1-514-806-9659 Monday to Friday 10am-5pm
Email: [email protected]
MSN: [email protected]
AIM: modwhizdotcom (screen name)
PM: ModWhiz (xbox-scene username)
IRC: irc.efnet.com #modwhiz
Live Chat: Click on Live chat operator on web site, when available.
Regards,
ModWhiz.
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Title: Http://www.modwhiz.com
Post by: __Phenotype__ on September 20, 2005, 03:23:00 PM
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went to modwhiz to possibly buy a chip, and when i started messing around with prices and adding things to my cart, i was warned that the website was certified by an unkown authority.
inproper certificate configuration, site hijack?
who knows, dont want to get involved.... lost a sale.
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Title: Http://www.modwhiz.com
Post by: my_name_here on September 27, 2005, 03:55:00 PM
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Post by: bandit_117 on April 05, 2005, 04:00:00 PM
Post by: Kreeper on April 07, 2005, 02:34:00 PM
Really you can't believe anything these people say.
Post by: 110100100 on April 10, 2005, 05:35:00 AM
The problems I had with the order was that I asked to recieve the console unopened with out a chip installed but left on the side,... it came with the xenium ice installed already. I might have chipped the box myself at some point with the xenium (waiting for skryer) so thats not a big deal to me (although this immediately voided the warranty and ruined any collectors value it might have had). I noticed that they also forgot to package and send the external led and usb adapter that come standard with a xenium ice purchase anywhere. They sell the x-s-or-ease kit on they're site for $10.95, but I shouldn't have to purchase something that was already paid for with the modchip I recieved.
I'm guessing from the above reviews that the only reason why I got this delivered promptly at all was because it was a high price item and i payed out the ass for overnight shipping.
buyer beware, and shop modchipman.com
Post by: soloredd on April 11, 2005, 01:21:00 PM
I did send a request for a tracking # via e-mail and am waiting to hear back. I did order overnight so the tracking # is just a way for me to double-verify my order. Hopefully I'll receive the item in the day or 2.
Post by: soloredd on April 12, 2005, 03:40:00 AM
Well, I placed my order on Friday, April 8 and got the e-mail notification early Saturday the 9th saying the order was processed. I put in the Notes section I wanted a tracking # e-mailed to me when available and I also e-mailed the sales department requesting the same. I've heard nothing in response. I'm fighting with myself to remain positive, but after paying for overnight shipping, $322 isn't cheap by any means. On Friday night, a few hours after I placed the order, I noticed I had a pending charge on my bank account for $322 to ModWhiz. I then checked my statement tonight, the 11th and there is no longer a pending charge nor was the money withdrawn. So, at least I'm not out the money...yet. Still it's disconcerning.
I noticed on the website it says premods take 24-48 hours to ship due to installation and testing. That's fine by me but what they don't tell you is WHEN the installation process begins. I'm going to e-mail the sales department to verify what's going on.
Post by: soloredd on April 14, 2005, 06:10:00 PM
Still haven't received anything as far as shipping goes. I finally caught ModWhiz in IRC yesterday and he told me the night before they had finished doing the premods and they would ship yesterday. Alas, not a damn thing has happened. He keeps saying in IRC chat he's going to FedEx to drop shipments off but there are still people waiting for orders from about 2-3 weeks ago.
I don't know what to think at this point. Apparantly people are getting their stuff, even if it's a couple weeks wait. But, I didn't pay to wait a few weeks, it says on the website that premods ship in 24-48 hours and I paid for overnight delivery. So, make of that what you will.
Post by: GuruMuhk on April 18, 2005, 10:05:00 AM
Order date: 04-04-2005 00:04:58
Emailed them to have tracking number... No reply
Tried to call..... No answer... On IRC they told me That I will get it soon that he was overloaded with orders...Still nothing....By looking at their phone number.. it looks like a Montreal Phone`s number... I live at 45 minutes away from there so I dont think its FedEx that is taking so long to deliver. So I dont know if there is any hope for me to get anything from Them...Im starting to get mad..
Post by: Heet on April 18, 2005, 08:49:00 PM
Post by: soloredd on April 20, 2005, 04:09:00 PM
After a few conversations with the guy on IRC, I was finally able to reach somebody through the website Customer Service yesterday. The operator was nice and told me that my order was ready to ship and even gave me the tracking number before FedEx got the package. I checked periodically throughout the night (luckily I work nights) and low and behold, I tracked my package from Canada all the way to California. I was rather surprised...and imagine my happiness when the FedEx dude rang my doorbell at 1015am (which the FedEx site said it would be delivered by 1030am).Everything works perfectly, Xbox booted up on first push of the button. I really must give ModWhiz some credit and some much deserved thanks. Although the communication is SEVERLY lacking, especially via e-mail, and the processing of orders takes a week or so, in the end it is what I paid for. I seriously thought I was not going to get my order, period. The only complaint I have...and it is minor...is that I did not receive the 2 free retail games as advertised on the website (Top Spin and Amped 2). Other than that, everything is great.
I really hope ModWhiz is able to get a stable business going and maybe get some people behind him to help out with communication and processing. The guys in IRC were helpful, but they are mostly there for technical support. If any of you are still waiting on your order, I'd recommend trying to get in touch through IRC a few times and even the Customer Support on the site. I had the best luck reaching someone from about 11AM Pacific to 3PM Pacific (again, luckily I work nights).
Post by: Spektrum on April 21, 2005, 12:18:00 PM
Finally got my chip today.
Ordered April 4. Modwhiz shipped it the 8th, which is pretty fast imo. FedEx fumbled up the order, but it came today. Was supposed to be here the 15th, but thats not modwhiz's fault.
Was packaged well.
I don't fault Modwhiz, but I'll never use them again due to the fact that they ONLY offer FedEx(maybe you can request different, but it was the only option on their website ordering form) I would have never chosen that route and you can see why. <
Post by: silver636 on April 25, 2005, 01:32:00 AM
Straight fro mthe website, is this true? IF so, how much would Xecuter 3ce overnighted to US cost? <
Post by: appleguru on April 27, 2005, 01:12:00 PM
Post by: leistos on May 02, 2005, 12:14:00 PM
Thanks ModWhiz!
Would do business with again. <
Post by: ModWhiz on May 03, 2005, 09:06:00 AM
Seems like things are getting back to normal.
Appreciate everyones patience!
ModWhiz <
Post by: yello on May 03, 2005, 06:38:00 PM
Post by: vindiesel on May 03, 2005, 11:37:00 PM
I ordered some chips last week. April 24th, got it 2 days later.
Good Job ModWhiz!!! <
Post by: Kazmont on May 04, 2005, 10:30:00 AM
Post by: nicodemusz on May 09, 2005, 01:12:00 PM
BUY FROM DIVINEO <
Post by: teargas1 on May 13, 2005, 10:40:00 AM
Post by: ModWhiz on May 14, 2005, 05:28:00 PM
I have just sent you a PM to rectify this issue ASAP.
Please respond as we want to have this fixed for you ASAP.
Thanks.
ModWhiz <
Post by: toekneebullard on June 14, 2005, 12:49:00 AM
Order #2448 - Ripped off.
Thursday afternoon (around 12 noon) I ordered my chip, and paid 18 dollars to have it overnighted. FedEx says they got the package data at 12:26 PM. For some reason, the package isn't picked up until the next day at 4:11 PM. So much for overnight.
I then notice that FedEx was not paid to deliver it Overnight. They were paid for "Priority Envelope." I look at my bill...it still says overnight, and I'm still charged 18 dollars.
I e-mail modwhiz Friday at about 8pm, seeing that my package had not being overnighted, I ask for a refund.
I got my chip this morning, 4 days after I ordered it , even after paying for overnight shipping. I have yet to hear back from modwhiz about refunding my shipping.
You can mark me down as an unhappy customer. If you can't supply a service, don't offer it. <
Post by: onewacko on June 15, 2005, 09:31:00 PM
Just received a shipment of a few duox 2 chips. Gotta say it was a good experience. I even decided to usse their online customer service chat to ask a question. The response was quick and correct. Thanks guys.Oh yeah, I recieved the package about 24 hours before it should have been at my house which is always cool even if it is due to fedex and not Modwhiz
Post by: jwilde86 on June 20, 2005, 03:06:00 PM
I'm thinking of buying one for a variety of reasons. However, I know nothing about mod chips so I'm going to get a pre-mod.
Http://www.modwhiz.com
I'm considering buying from the aforementioned site after doing some shopping around, but the thing is I want to know what it is that I'm getting. Below is the X Box I was going to get:
http://www.modwhiz.com/store/cart.php?
I'm not sure what a VGA Box is. Do I need it to backup my XBox games to the hard drive? Also, will I be able to install skins and all that to play on games (or any other games) using this mod chip? Anyone that knows would be of help.
Below is the site and where I place what I want on the XBox. If anyone can add anything that they think I need or can answer any of my questions (can I save my games to the hd with this modded x box, use skins/files/etc., and play pal, japanese and euro games) I'd appreciate it.
Thanks in advance.
http://www.modwhiz.c...CE-p-16141.html
Post by: jwilde86 on June 20, 2005, 07:45:00 PM
Post by: modchipper on June 22, 2005, 10:16:00 AM
Post by: C o s m o on June 23, 2005, 10:14:00 PM
Order processing was relatively fast, though not as fast as some other retailers sometimes.
Their price on the Xenium SpIce I ordered was very reasonable.
Shipping took quite a while-just over a week. Part of the problem was with fedex, though, who delivered a day later than expected.
The package was well secured; between Xodus' hard plastic box and ModWhiz's careful packing all was well.
The real problem was NOT MODWHIZ'S FAULT-the solderless adapter was missing a pogo-pin.
I had to RMA the adapter, and that took too long for my liking. I emailed ModWhiz on a Thursday and didn't hear back until the following Wednesday. I tried the IRC channel, the customer service phone line, and a PM here on the X-S forums. Then I had to send it to Canada and wait for a new adapter.
They did ship the replacement a day or two before recieving it, which was nice of them. Got the replacement, and installed well.
I have bought from other sellers before with fewer issues, but the missing pogo pin was a freak occurance. I probably will try ModWhiz again before I give a truly positive or negative review.
I will say that if they had responded faster and maybe rushed the shipping on the replacement adapter I would be completely & fully satisfied, as ModWhiz seems to be a very nice fellow.
Post by: joshuacollins on July 05, 2005, 04:57:00 PM
Post by: joshuacollins on July 06, 2005, 11:34:00 AM
Post by: the gas man on July 11, 2005, 05:50:00 AM
Post by: Bullwinkle on July 11, 2005, 03:04:00 PM
Ordered 5 Xenium Ice Mods on late Friday afternoon. Best price i could find so i figured i'd give them a try. ..for an extra $9, i ordered FedEx overnight (total shipping $19)
I figured with the late order and the weekend upon us, i'd probably see them on Tuesday of this week. Well to my surprise, FedEx showed up Monday.
Overall this was by far the best experience i've had purchasing mods online. I have every intension of ordering from ModWhiz again the next time I need supplies. Excellent job!
Post by: brandonvb on July 19, 2005, 08:33:00 PM
Post by: Cj10488 on July 28, 2005, 09:29:00 PM
Well First thing tis AM FedX arrives with my Xecuter 3 and Xlcd..
Thanks again,
James
Post by: ModWhiz on August 22, 2005, 09:08:00 AM
As always *PLEASE* contact us via any of the following methods if you have any problems and we will take care of you ASAP!
Phone: 1-514-806-9659 Monday to Friday 10am-5pm
Email: [email protected]
MSN: [email protected]
AIM: modwhizdotcom (screen name)
PM: ModWhiz (xbox-scene username)
IRC: irc.efnet.com #modwhiz
Live Chat: Click on Live chat operator on web site, when available.
Regards,
ModWhiz.
Post by: __Phenotype__ on September 20, 2005, 03:23:00 PM
inproper certificate configuration, site hijack?
who knows, dont want to get involved.... lost a sale.
Post by: my_name_here on September 27, 2005, 03:55:00 PM
QUOTE(ModWhiz @ Aug 22 2005, 10:19 AM)
Thanks for the kind words guys, doing our best to keep up and make sure everyone is taken care of.
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Title: Http://www.modwhiz.com
Post by: LordOrion on September 28, 2005, 09:59:00 PM
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I see on this board that the people from MODWHIZ actually respond so please if you can give me the status of my order which is #3853 ordered on the 22-09-2005 21:19:06
I ordered the Xenium SPICE so please anyone get back to me I am BEGGING YOU
Thank You
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Title: Http://www.modwhiz.com
Post by: jesistehsux on October 04, 2005, 01:28:00 PM
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Title: Http://www.modwhiz.com
Post by: hardkohr on October 18, 2005, 01:41:00 PM
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Title: Http://www.modwhiz.com
Post by: rixown on November 04, 2005, 12:20:00 PM
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Go - Save Yourselves - I am already a gonner. My experiance sucked so bad it goes beyond words.
Order number 4103 Order date 10/12
First I'd like to say that XBOX-SCENE should carefully consider who they promote as chip suppliers to thier members. When you click on the Xenium Soderless v1.6 link it takes you directly to Modwiz. I hope Xbox-scene was well paid for that little detour sign into the depths of online store Hell, becuase I consider them very culpable in this whole frustrating mess, I consider Modwiz incompetent to run an online store and xbox-scene at least criminally negligent for directing its members there and will never have a problem saying so now.
I started a rant that tracked every email and phone call of my dealings with Modwiz but that rant is now several pages long and frankly wouldn't be a very interesting read. If you want it I will email it to you.
Here is my story in short. I was a N00b to xb-mods so after many days of researching how mod my box, I began purchasing things. Got a new cddrive and hdd from someone else and ordered my chip and an s-vid cable from modwiz on the 12th of Oct. Today after five emails to Debbie in shipping asking, begging, demanding, and even a formal refund request, and after fifty phone calls and five actual phone conversations (no one answers the phone there) with Tony the manager. I was told by Tony my parts shipped only 15 minutes ago and my tracking number should be active in a couple hours. IT"S ONLY BEEN 25 DAYS. To tell you the truth I am so disgusted with Modwiz I can bearly bring myself write this flame, but I promised myself that I would so here is.
Modwiz sucks like hitting a save point just as get a hand grenade in your lap and XBox-Scene suckS for recomending them.
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Title: Http://www.modwhiz.com
Post by: watadork on November 07, 2005, 02:52:00 PM
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hi, i was buying a Xenium ICE Solderless - Official Xodus Chip #16137 and it said my order failed when i was checking out. I tried it again and the same thing happened. So now i have two failed orders. Now my card is charged $129.90 without successfully processing the order. What is going on here?? Someone please help me out.
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Title: Http://www.modwhiz.com
Post by: rixown on November 08, 2005, 01:41:00 PM
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order 3104
order date 10/12/05
recieved date 11/7/05
Whats the matter xbox-scene affraid of a little criticism? Why haven't you posted my last reply on 11/04/05? Was it that unworthy? or was it something else? hehe
rixown.
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Title: Http://www.modwhiz.com
Post by: williecdog on November 09, 2005, 12:24:00 PM
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I ordered a Qoob SX and gamebit recently (Nov 8th), order number 4371.
I thought I'd put the whole process on the board, just so everyone can see what
the whole process is like from ordering from Modwhiz.com. I think a lot of the
time on message boards such as this one people are seeing only the negatives
of ordering from someone; people are more likely to post about their bad
experiences than their good ones.
Anyway, I ordered using my credit card last night, and can see using my online
banking site that there is a pending charge scheduled for tomorrow. More
(hopefully good) information to come...
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Title: Http://www.modwhiz.com
Post by: mehoo on November 18, 2005, 02:38:00 PM
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What a horrible experience - or rather lack of experience I have had with ModWhiz. To anyone out there who is thinking of ordering from them my advice to you is RUN!!!!
I placed an order with ModWhiz on Oct 22 2005 (order #4203) for an Xbox Power Supply with 3-6 day ground shipping. My credit card was charged right away. I received a tracking number for the product on Nov 1 and the package was delivered on Nov 2. The good news stops there. My existing power supply was intermitantly shutting off and after successfully trying a friend's power supply, I decided to order a new one. I read the mixed reviews on here but decided to give them a try. So I hooked up the new power supply and plugged in the xbox. Turned it on and nothing happens...no fan, no power, no nothing. Unplugged it, tried again, no power (the fan spins momentarily but otherwise, nothing happens). So I tried putting it into my friend's working xbox, same thing - no power. So we conclude that this new power supply from ModWhiz is dead. I send them an email right away (to [email protected]) and I wait a week...no reply. So I send another email, this time to all 3 email addresses listed on the modwhiz website (sales, support, and shipping), and once again my email was ignored. That was over a week ago. Since then I have been calling them several times a day. But they never ever answer their phone. And the few times that it has sounded as though someone is picking up the phone, they quickly hang up. I don't know what else to do. I have spoken at length with 2 managers at Visa but they have informed me that because I did receive the product, they can't credit my account. So it appears as though I'm stuck paying $40 for something that was dead upon arrival. All I can say is, I will never ever order anything from ModWhiz again.
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Title: Http://www.modwhiz.com
Post by: circlebar on November 21, 2005, 04:14:00 PM
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I don't have an order # I wrote it down and can't find it, I can't contact modwhiz because their unreachable, all I have is what my bank has as a transaction id # for my charge.
Same here ordered xcuter 2.6 ce chip and gamebit on 11-09-05, my card has been charged I have received nothing, have sent numerous emails to all three addresses, called on the phone no one ever answers the phone, tried the # thats listed on your card charge and spoke to someone in support, they said someone from sales would call me back, never heard from anyone, have tried that # numerous times and no one answers that on either now, they have 66 dollars of my money and you can't talk to anyone. If I ran my business like this I wouldn't have a business to run, they are good at stealing your money, we need to contact the attorney general where their located see if we can get charges filed against them, this is out and out theft.
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Title: Http://www.modwhiz.com
Post by: congogo on November 25, 2005, 10:16:00 PM
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I have also had a major problem with ModWhiz. I ordered a replacement Power supply on 16th Nov (order #4470), got a confirmation email immediately. I paid for next day delivery but havent heard a thing since. I have emailed and tried to phone many times but not a peep from modwiz.
To all potential modwhiz customers, take your business elswhere there are plenty of good people out there who will be happy to help you.
LJ
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Title: Http://www.modwhiz.com
Post by: D0minko on November 30, 2005, 12:28:00 PM
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hey there modwhiz
ordered my item three days ago.
no response as of yet, emailed, called, requested
well see how it goes on.
ive been charged next day after payment.
payment has been completed.
waiting for response and for my tracking number.
!
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Title: Http://www.modwhiz.com
Post by: rawland on December 01, 2005, 07:11:00 AM
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I too have been ripped-off by Modwhiz.com. I ordered a mod chip on 11/16/05 and still have not received it. Phone number listed just rings and rings and emails are not answerered. BUYER BEWARE!!!
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Title: Http://www.modwhiz.com
Post by: aliazhar on December 01, 2005, 08:45:00 PM
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my case - i will make it short, to the point.
order # 4641
never recieved anything, not even shipment details, no email, no irc, no shit from modwhiz.
they only take your money.
i have already file fraud against them.
so, you all...please please please...dont buy from them
Thanks and Best Regards
(this is just advice to you all...what you choose is upto you)
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Title: Http://www.modwhiz.com
Post by: iamjoe on December 05, 2005, 04:58:00 PM
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I'm currently sitting at 3 weeks with nothing but a big credit card charge.
Order #4441
They contacted me once saying The orders ready but they want to confirm that I want a North American System in Japan(I'm Canadian in Japan)... I confirmed it and nothing.
I also got some BS about his shipping team quiting and email being broken but it sounds funny that a whole team would quit right before X-Mas. Even if the did they need to have more contact with us even if it's mass email or just a msg on the site. This is poor business. I'm giving them 2 more days then contacting my Credit Card company to start the fraud Chargeback. I really can see that this situation with all the delays and no contacting will cause many problems. If he doesn't fix something fast I think he's going to have to shut down the site becuase too many people are pissed off and posted on this nsite for him to make any sales.
I'll post if I get more updates.
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Title: Http://www.modwhiz.com
Post by: iamjoe on December 05, 2005, 05:00:00 PM
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I'm currently sitting at 3 weeks with nothing but a big credit card charge.
Order #4441 14-11-2005 Pre-Mod System!
They contacted me once saying The orders ready but they want to confirm that I want a North American System in Japan(I'm Canadian in Japan)... I confirmed it and nothing.
I also got some BS about his shipping team quiting and email being broken but it sounds funny that a whole team would quit right before X-Mas. Even if the did they need to have more contact with us even if it's mass email or just a msg on the site. This is poor business. I'm giving them 2 more days then contacting my Credit Card company to start the fraud Chargeback. I really can see that this situation with all the delays and no contacting will cause many problems. If he doesn't fix something fast I think he's going to have to shut down the site becuase too many people are pissed off and posted on this nsite for him to make any sales.
I'll post if I get more updates.
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Title: Http://www.modwhiz.com
Post by: HJX on December 06, 2005, 12:15:00 PM
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Uh oh. It was via xbox-scene that I ordered from modwhiz during the Spring of this year for a few chips for the XBOX. No problems. Took a little longer than I was comfortable with but I did get my chips. Now, last week, being a previously satisfied customer... I ordered a couple more chips but this time for the PS2. Hmmm, got an instant email notification that my order was processed. Got an order number. Saw the charge immediately posted to my CC. Here I am a week later (granted, not a lot of time) and no response from the company.
A few days ago I sent an email asking for status on my order, specifically a tracking number via FedEx. Silence. Every time I call there's no answer. Anytime I go to their website there is never a live operator available. I even opened a ticket on their Help(less) Desk. Now that I'm using GAIM I see that modwhizdotcom is logged in. Sound familar? They've been logged in for over 3 hours, they're NOT idle and they're not responding to my notification. I too have a bad feeling about my transaction.
I wish I had thought to look here BEFORE ordering again.
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Title: Http://www.modwhiz.com
Post by: HJX on December 06, 2005, 12:21:00 PM
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Uh oh. It was via xbox-scene that I ordered from modwhiz during the Spring of this year for a few chips for the XBOX. No problems. Took a little longer than I was comfortable with but I did get my chips. Now, last week, being a previously satisfied customer... I ordered a couple more chips but this time for the PS2. Hmmm, got an instant email notification that my order was processed. Got an order number. Saw the charge immediately posted to my CC. Here I am a week later (granted, not a lot of time) and no response from the company.
A few days ago I sent an email asking for status on my order, specifically a tracking number via FedEx. Silence. Every time I call there's no answer. Anytime I go to their website there is never a live operator available. I even opened a ticket on their Help(less) Desk. Now that I'm using GAIM I see that modwhizdotcom is logged in. Sound familar? They've been logged in for over 3 hours, they're NOT idle and they're not responding to my notification. I too have a bad feeling about my transaction.
I wish I had thought to look here BEFORE ordering again.
Order Number: 4619
Date: 29 nov 2005
Item(s): DUO SE Playstation 2 Chip
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Title: Http://www.modwhiz.com
Post by: bbeddow on December 07, 2005, 01:24:00 PM
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Same here guys, I ordered (order# 4411) several items approximately 1 month ago and nothing!!!! I have attempted to contact someone several times, and no response.
Does anyone know what the hell is going on with these people? Are they still in business? I guess the only step remaining is to get the credit card company involved then purchase from another vendor.
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Title: Http://www.modwhiz.com
Post by: semishady on December 07, 2005, 01:27:00 PM
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I am struggling to get some type of response other than an automated response. My purchase that was "processed" by Modwhiz on 11-18-2005 has still not been recieved by me. I purchased two Xecuter 3 CE w/ LPC Rebuilds on order number 4490. Info is repeated at bottom (copied directly from my invoice). I have registered and used the new help desk system, called the phone number listed on the website during the proper hours, and recently tried to contact Modwhiz on IRC. I have gotten only an automated response from the help desk and an automated invoice. I have yet to receive any information related to my order being shipped. The web site states all orders are shipped 24 hours after they are "processed". I am not here to bash the company, I would just like a response as to why Modwhiz has my money and I have no product.
Date: 18-11-2005 03:47:40
Order id: #4490
Order status: Processed
Payment method:
Credit Card (FirePay)
Delivery method:
USA FedEX Ground
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Title: Http://www.modwhiz.com
Post by: bbeddow on December 07, 2005, 01:41:00 PM
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I share your pain.
Order#: 4411
Date Ordered: 11/10/05
As you can see my order is nearly a month old. I have attempted to contact someone at modwhiz several time, but no responses. Does anyone know what the hell is going on? Are these people still in business?
Very Frustrating!!!!!
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Title: Http://www.modwhiz.com
Post by: rawland on December 09, 2005, 06:42:00 PM
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Modwhiz:
I placed an order on 11/16/05 and you charged my credit card. You sent me an order confirmation but have not received any Fed Ex tracking number or shipping confirmation. It is now 12/9/05, and you won't answer the phone or respond to any of the numerous emails I have sent.
Come on guys!!!!!!!!!!!
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Title: Http://www.modwhiz.com
Post by: jakfech on December 09, 2005, 08:44:00 PM
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What happened to modwhiz?
I've placed about 5 orders with them. The service has gotten increasing worse each time. My first order was for a qoob and black gc case. I got an email right after I placed my order telling me that the black case was out of stock but they'd upgrade me to the smoke black case for free. The box shipped the next day. It was a great experience. My next order was for a single dms4. It shipped the next day, I had it in my hands the day after that. Once again, great service. About three weeks ago I bought a single Xenium ICE chip. This was the first time I didn't get a tracking number. I emailed them ([email protected]) and got no response. Fortunately, the chip came quickly (ordered on Monday and it came Friday). One weird mix up I wasn't happy about was it contained the wrong packing slip, so I had someone else's invoice (their address, email address, items, no cc# at least). I understand that these types of mistakes happen when dealing with a large number of hand-packed items. I mentioned the wrong slip to them and they apologized, so no big deal.
Next came order 4626. I placed this order on November 29th. The order is exactly the same as my last one (a single Xenium ICE chip shipped overnight). I've created tickets in their help system, I've written emails, I've tried calling (ring, ring, ring...forever). Now it's very likely that the chip is simply out of stock. That wouldn't be a big deal if someone would respond to me. I'd just cancel my order and get one from somewhere else or order a different chip. Waiting forever is getting frustrating. The box I'm modding isn't mine and it's been sitting disassembled on my table for two weeks hoping "today is the day" but it so far hasn't been. If I don't get a package or response from them by next week, it's time to call the credit card company.
This form post is my latest attempt to figure out exactly what's happened to my order, to commiserate, and to let people know that modwhiz is having some "difficulty" with order fulfillment right now. Having read a lot of the recent posts here, I know I'm not the only one and I haven't waited the longest. I guess our best hope is that old Tony there at modwhiz hires an assistant.
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Title: Http://www.modwhiz.com
Post by: wfbb2007 on December 12, 2005, 06:00:00 PM
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I have been dealing with the same thing also. I ordered an Xecuter CE on 11/17 and, all I have recieved was an invoice saying processed. And it is now 12/12 and i have not been able to get in touch with anyone affiliated to Modwhiz.
Order#4486
Date Ordered: 11/17
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Title: Http://www.modwhiz.com
Post by: grog54321 on December 13, 2005, 11:55:00 AM
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Hmmm....I was about to post that I thought I was in the same boat as everyone else. I placed my order on Dec 1 for an AladdinXT (order # 4648). Tried emailing, no response. Tried phoning, just rings and rings. However, I just phoned again a minute ago and someone actually answered! I was told my order was being sent out today so I should have it in a day or two (I'm in Ontario so the shipping shouldn't take long). He said they'd been backed up for the last while but are getting caught up now. I guess I'll know if that's BS or not in a couple of days. So, to the rest of you who are still waiting try giving them a call now - things may be back on track.
I'll post back if I actually receive my modchip in the next couple of days. Good luck to everyone else!
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Title: Http://www.modwhiz.com
Post by: modwhizsuxbad on December 13, 2005, 02:48:00 PM
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I got tired of waiting. I just called my credit card company and there going to get my money back. The only bad part is they will need to re-issue me a new card. Goodbye forever Modwhiz. I hope other people that feel ripped off for shipping and or not receiving a courtesy response will do the same thing and order from elsewhere. Thanks for the posts.
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Title: Http://www.modwhiz.com
Post by: bunghoolio on December 13, 2005, 05:34:00 PM
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I am another VICTIM of modwhiz.com
ORDER # 4649
Waiting for response since 1/DEC/2005 - now is 14/DEC/2005
Money INSTANTLY taken from my CC.
25 x DMS4 Lite @ US$29 each + FEDEX = US$ 760.00
R I P P E D O F F ! ! !
His computer sits idle in IRC room and modwhiz never pm me to let me know.
I don't care if package is 1MONTH late. Just want someone to explain and let me know. NOT IGNORE ME.
STILL DONT HAVE A DAM THING FROM HIM!
DON'T BUY FROM THESE GUYS.
Filed EFT COMPLAINT with CC.
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Title: Http://www.modwhiz.com
Post by: tronvolta on December 14, 2005, 05:43:00 PM
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I share your pain.
Order#: 4411
Date Ordered: 11/10/05
As you can see my order is nearly a month old. I have attempted to contact someone at modwhiz several time, but no responses. Does anyone know what the hell is going on? Are these people still in business?
Very Frustrating!!!!!
They must still be in business, or at least have the ability to take our money!
I ordered a faceplate and chip on 12/7 (#4703) and I'm in the same boat as everyone else. No tracking number, no respose to email or pearl desk and nobody answers the phone. But my credit card is 150 bucks heavier now with nothing to show for it. Lets hope that grog 54321 is not getting the run around and we will actually see some results soon.
Here's hoping!
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Title: Http://www.modwhiz.com
Post by: grog54321 on December 15, 2005, 03:51:00 PM
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Now I'm pissed. My order was supposedly being shipped on Tuesday (he said they ship all their domestic orders on Tuesdays, international on Thursdays). Well, it's been two days since then and I'm in the Toronto area so the max it would take to arrive is two days. So he basically lied right to me. If my order doesn't magically show up tomorrow I'm calling my credit card company.
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Title: Http://www.modwhiz.com
Post by: HSDEMONZ on December 15, 2005, 11:03:00 PM
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ModWhiz is currently no longer a sponsor and any ads are currently pulled from XS.
I recommend that people do not hesitate to do the following (assuming you have any outstanding issues with them..)
Send them Email, Call them, etc.. and attempt yet again to get some answers..
Contact your CC company or Paypal. Reverse those charges.. do not wait one more day. Sometimes Time is important.. sooner the better..
And possibly, contact your local authorites. Maybe the authorities of the shop in question as well. Fruad is a big deal. Fruad using the internet is no less a crime.
We don'thave all the facts as of yet.. but since they haven't been forthcoming with answers.. these is how we're forced to brand them.
I hope people get the satisfaction they deserve. No one deserves to get ripped off.
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Title: Http://www.modwhiz.com
Post by: havoc on December 16, 2005, 01:37:00 PM
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demonz is correct call your credit card company right away.
i ordered on october 24th and have had no response any which way.
i called my cc company to reverse charges yesterday and it is currently being done and i should have my money back soon.
once again contact paypal or your credit card company now!
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Title: Http://www.modwhiz.com
Post by: mr_ragh on December 18, 2005, 02:27:00 PM
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ModWhiz is currently no longer a sponsor and any ads are currently pulled from XS.
I recommend that people do not hesitate to do the following (assuming you have any outstanding issues with them..)
Send them Email, Call them, etc.. and attempt yet again to get some answers..
Contact your CC company or Paypal. Reverse those charges.. do not wait one more day. Sometimes Time is important.. sooner the better..
And possibly, contact your local authorites. Maybe the authorities of the shop in question as well. Fruad is a big deal. Fruad using the internet is no less a crime.
We don'thave all the facts as of yet.. but since they haven't been forthcoming with answers.. these is how we're forced to brand them.
I hope people get the satisfaction they deserve. No one deserves to get ripped off.
I am actually a recent purchaser of modwhiz.
i aim at this point to share with you my purchase and coomuncation history with modwhiz, as i actually got my product and had direct cummuncations with modwhiz. as to not bore you....DO NOT ORDER FROM MODWHIZ!~!~~~!#$@#%$@#$%^ I got my product, be it was almost 2 weeks late. and scores and score s of other buyers have not received any items, even after spending hundreds of dollars with him.
I am one of the LUCKY ones.
here we go.
Order id: #4558
Order date: 25-11-2005 03:18:52
ordered the day after thanksgiving...recieved item sometime in the 2nd week of december.
i spent alot of time idling in his irc channel..and spoke with modwhiz (tony) on several times.
here are some irc logs:
Session Start: Mon Dec 05 00:00:01 2005
Session Ident: modwhiz
[20:18] <mrragh> yo modwhiz!
[20:18] <mrragh> you here?
[20:18] <modwhiz> hey dude
[20:18] <modwhiz> just gimme a moment
[20:18] <mrragh> hey man
[20:18] <mrragh> ok
[20:18] <mrragh> no rush
[20:21] <mrragh> want to take this in here?
[20:21] <mrragh> ok one sec
[20:21] <modwhiz> yah better in private
[20:21] <mrragh> #4558
[20:21] <modwhiz> ok sec
[20:21] <mrragh> you stated overnight shipping supposed to get tomarrow =\
[20:22] <modwhiz>
[20:23] <mrragh> eh? so everything is on track?
[20:23] <mrragh>
[20:23] <modwhiz> pretyt much yah
[20:23] <mrragh> sweet
[20:23] <modwhiz> alot of stuff tomorrow is going out
[20:23] <modwhiz> like 300 packages
[20:23] <modwhiz> heheh
[20:23] <mrragh> shit
[20:23] <modwhiz> havent shipped in 10 days
[20:23] <modwhiz> due some issues
[20:23] <mrragh> i know =P
[20:23] <mrragh> yeah
[20:23] <mrragh> didnt your WHOLE STAFF QUIT?
[20:24] <mrragh> rumor mill you know
[20:24] <modwhiz> well my shipping girl left...family emergency... if ired one of the techs cause hes an idiot and my partner and I split
[20:24] <modwhiz> so im here alone right now... and having a part time tech do mods
[20:24] <mrragh> holy shit.
[20:24] <mrragh> no wonder your cluster'd fucked right now
[20:24] <mrragh> all forgiven.
[20:24] <mrragh> you get bonus qudos if i can get a tracking # =P
[20:24] <modwhiz> was waitng for some cash to pay FEDEX and they had temproarly frozen my account..so i paid them and were back online now.. couldnt do anything.. had to wait for some funds
[20:25] <modwhiz> owe dthem like 12,000
[20:25] <modwhiz> hehe
[20:25] <mrragh> holy shit
[20:25] <modwhiz> shit happens
[20:25] <mrragh> you should post a news update on the front page
[20:25] <mrragh> to expain things
[20:25] <mrragh> so people wont freak.
as you can see..he APPRENTLY has had problems..
but..people still report no items.
he stated over 300 items shipped at that time of the log, but others still contenue to come forward...
who knows what the truth really is. i got my chip. it was late. but it was also upgraded a bit as well..he gave me overnight shipping but that didnt fix the fact that it was over..what? 3 weeks late.
all i can say is.
BUYER BEWARE.
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Title: Http://www.modwhiz.com
Post by: HJX on December 20, 2005, 10:45:00 AM
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I paid via PayPal back on 11/29 and last week filled out a dispute form. Seeing that my funds were instantly deducted from my account on PayPal... we'll see if they support my claim and refund my money. They say to give them 45 (!) business days to fix the problem. If there are others here who paid via PayPal hopefully they'll understand the urgency of fixing our accounts.
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Title: Http://www.modwhiz.com
Post by: tekboi on December 26, 2005, 03:41:00 PM
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well, i sent an e-mail today w/ some questions about gettin a pre-modded xbox, But i didn't get an answer yet. I
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Title: Http://www.modwhiz.com
Post by: bedford10 on December 28, 2005, 11:34:00 AM
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If i EVER get the power supply that i ordered from Modwhiz, I'm most likely never going to order from there again. Terrible service. I mean yeah, i ordered through the Christmas season, but it's been almost a FULL week and i ordered overnight shipping. I ordered the 22nd and its the 28th now. I want to know what the hell is going on . Modwhiz isn't answering calls or their help board. If you can help at all, send me an email at [email protected]. Is a power supply for a broken XBox too much to ask for?
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Title: Http://www.modwhiz.com
Post by: jerryalt on December 29, 2005, 03:03:00 PM
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I concur that you should AVOID this dealer at all costs! I ordered $200 worth of stuff with next day shipping a month ago, no response until I posted my third Priority 1 help desk ticket. Was told "we lost our shipping dept and should be backfilling orders. Expect confirmation in 24 hours". That was 13 days ago.
I just got my credit card bill and I'm writing tonight to dispute the charges... run away!
What sucks is that I only ordered from them because of the positive reviews in these forums.
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Title: Http://www.modwhiz.com
Post by: jerryalt on December 29, 2005, 03:56:00 PM
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You can report Internet fraud at http://www.ifccfbi.gov/index.asp
I filed a report against modwhiz.com, but doubt it will do any good in the long run.
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Title: Http://www.modwhiz.com
Post by: xboxjason on January 01, 2006, 06:01:00 AM
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Ugh. I too wish I had seen this earlier
I placed an order with them (1 Xbox modchip and 1 GC modchip) on Dec 13th. I have emailed them twice, and called them with no answers. Their perl desk system isn't being replied to either. Well I guess I should at least try and call the cc company. Bunch of scammers...
~Jason
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Title: Http://www.modwhiz.com
Post by: MHolodak on January 01, 2006, 02:16:00 PM
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Okay based on the good things I heard of modwhiz I went there to buy a GC case... I ordered it on the 16th of Decemeber. and I have not gotten an email telling me the status of my transaction... I got one that confirmed what I purchased. Nothing about shipment, or any of that. I go on the main page to find a warning saying something to the effect of 'Our email servers are down - we have switched to a help desk method." So I went there, signed in, and left a request for my status... still nothing. I have had it up for ten days waiting for a response - and it hasn't even been looked at!
No communication with customers, while you already have the customer's money... is not a fair transaction whatsoever.
Since I have no way of communicating with you:
ModWhiz, fix this please. It's been 15 days... My order number is #4800.
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Title: Http://www.modwhiz.com
Post by: krazybee74 on January 01, 2006, 04:58:00 PM
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They must still be in business, or at least have the ability to take our money! I ordered a faceplate and chip on 12/7 (#4703) and I'm in the same boat as everyone else. No tracking number, no respose to email or pearl desk and nobody answers the phone. But my credit card is 150 bucks heavier now with nothing to show for it. Lets hope that grog 54321 is not getting the run around and we will actually see some results soon.
Here's hoping!
I having the same problem with modwhiz. I had order a ps2 case on Dec. 16,2005 overnight shipping.Oow it's been 2 or 3 weeks but nothing. Tried emailing,calling and even tried the help desk but no answers, but they did take my money.it's the same thing no tracking # or nothing has been sent to me. everytime I go to there website it just says my orders been processed but they don't show me no tracking # in the box>
Has anyone been able to get there money back yet please let me what u had to do.
order #4799
ordered on Dec 16,2005
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Title: Http://www.modwhiz.com
Post by: stratman71 on January 02, 2006, 09:20:00 AM
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My order was placed december 11 with modwhiz for a X3 CE chip,
order# 4727
My credit card was charged 59.90 on december 13.
still received no tracking number, no reply to my help desk request or emails and no answer on their telephone.
very disgusted, going to reverse CC charges today.
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Title: Http://www.modwhiz.com
Post by: MHolodak on January 02, 2006, 09:04:00 PM
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This modwhiz site is the biggest scam I have ever seen on the mod scene... I'm in the same boat as you guys and I am pissed off to say the least.
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Title: Http://www.modwhiz.com
Post by: hardwiredmn on January 03, 2006, 01:34:00 PM
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I placed an order on 12/12, paid for overnite shipping. After not getting a tracking number after a few days I tried calling, email and the helpdesk. 2 weeks ago I got a message from the helpdesk saying they lost the shipping department and my request to cancel the order was forwarded to the management. I called my bank and they are going to reverse the charge, they had tried calling the number on the transaction, and they said it was out of service.
I have sent a abuse report to the isp that is responsible for that IP the site uses, but they are dragging their feet. send abuse reports to
[email protected]
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Title: Http://www.modwhiz.com
Post by: santascabanaboy on January 04, 2006, 11:51:00 AM
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If you were waiting on a MODWHIZ order call your credit card company and CANCEL IMMEDIATLY.
The website is now gone, check it out. www.modwhiz.com
Don't think they are going to be filling any more orders, they took my money and dissapeared. Good thing credit card company is already on it.
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Title: Http://www.modwhiz.com
Post by: BigT509 on January 04, 2006, 06:15:00 PM
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Like everyone else, I also had a horrible experience ordering from modwhiz. I ordered a dms pro chip on 12/16/05. The chip never came. I have reversed the charge to my CC and would recommend that anyone else who has ordered from them do the same. I tried contacting them several times to no avail. I've received orders from modwhiz in the past w/ no problem but due to my latest experience, I will NEVER order from them again and will continue to warn others about this awful company.
Order #4802
12/16/05
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Title: Http://www.modwhiz.com
Post by: gursky on January 04, 2006, 07:18:00 PM
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I should have done more research on these guys, but on the surface everything appeared great. When I noticed their website was down today and still no tracking number provided to me I thought I would do some of my own research and found my way here...much to my shock I wasn't alone.
I went with ModWhiz because they were the only guys carrying the Xenium modchip, and I really didn't want to wait for the other guys to get their orders in.
ORDER NUMBER: #4898
DATE ORDER WAS PLACED: December 26, 2005
ITEM: Xenium ICE (XENICE001)
I have called my credit card company and am in the process of getting my money back from these scum bags and looking around for another type of modchip.
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Title: Http://www.modwhiz.com
Post by: rock122 on January 05, 2006, 08:59:00 AM
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Ok this is bad I ordered from modwhiz a few days ago, got no tracking number or other thing than the reciept and now their website says the domain has expired.....anyone have their number?
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Title: Http://www.modwhiz.com
Post by: ICP-Fan on January 05, 2006, 09:35:00 PM
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I bought a chip from them on the 16th I have been trying to contact them since. No luck. I am DEFINITLY contacting my attourny. If anyone else has had the same problem email me at:
[email protected]
we can all get together on a lawsuit
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Title: Http://www.modwhiz.com
Post by: ICP-Fan on January 05, 2006, 10:08:00 PM
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They are on IRC still!
server: irc.efnet.us
channel: #modwhiz
They thought it was funny when I contacted them on that channel. The people I had contact with told me:
a) I'm screwed
I'm a dumbshit
c) I should have investigated the company before I purchased from them
d) I will not recieve my chip or a refund
Order id: #4804
Order date: 16-12-2005 11:12:40
Products ordered:
-----------------
SKU: XENICE001
Product: Xenium ICE - Official Xodus Chip
Quantity: 1
Item price: $44.95
Total:
-------
Payment method: Credit Card (FirePay)
Delivery method: USA FedEX Ground
Subtotal: $44.95
Shipping cost: $10.00
Total: $54.95
Regards,
ICP-Fan
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Title: Http://www.modwhiz.com
Post by: ICP-Fan on January 05, 2006, 10:52:00 PM
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If you feel you need to file a complaint against ModWhiz:
http://www.ifccfbi.gov/index.asp
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Title: Http://www.modwhiz.com
Post by: mengle on January 22, 2006, 06:46:00 AM
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Order # 4962
Jan/3/2005
Ice mod chip
Does anyone know how to contact these ppl. Ive tried email, phone, no reply, and the web site is down.
Are these ppl at modwhiz about screwing ppl out of money. How can i get a refund if they dont answer my emails or the phone. If anyone can help me please leave a reply.
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Title: Http://www.modwhiz.com
Post by: dwest on February 16, 2006, 05:43:00 PM
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Yep, Bought in October, UPS delevered it to them on 10/28/05 and here it
is Febuary 16 and NADA, ZIP, Zero, Ziltch.
Got Emails from Tony stating they lost thier shipping Dept. (Bob must
have Left) and in Nov Tony emailed me saying I would receive my tracking #
in 24 hour. Looooonnngg 24 hours unless your using alpha centuarian time.
Site was down prior(first of the year) and that got me worried but it came
back up. They said they were not taking any new orders for a week so they
could "catch up on back orders" Two weeks later the same msg was still there.
All I asked was a little communication. and my stuff back in working order,
preferably with the work done or a refund. Cant help thinging the time the
site was down they were packing up. Only thing keeping me from going there is
a 12 hour drive one way.
Order id: #4179
Order date: 18-10-2005 22:23:52
Products ordered:
-----------------
SKU: XBINSTALL
Product: XBOX Mod Chip Install
Quantity: 1
Selected options:
Modchip: You will provide chip with console (Xecuter CE)
Case Mods: No Thanks
Control Panel & LCD (X3 Chip Only): Black Control Panel
Hard Drive Upgrade: Provide your own 300 Gig drive
Controller 1: No Thanks
Controller 2: No Thanks
DVD Remote: No, Thanks
XBOX to PS2 Adapter: No Thanks
Return Shipping: Ground (+$10 Fee)
Item price: $169.90
Total:
-------
Payment method: Credit Card (FirePay)
Delivery method: USA Fedex Overnight
Subtotal: $169.90
Shipping cost: $19.00
Total: $188.90
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Title: Http://www.modwhiz.com
Post by: Ditto Much on June 21, 2006, 12:31:00 PM
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www.modwiz.com is back
here is an image they are hosting stating that they are an xbox-scene supporter! (whatever that means)
http://www.modwhiz.com/images/x-s.gif
Order id: #4740
Order date: 12-12-2005 10:37:48
Products ordered:
-----------------
SKU: GCVIPER
Product: Nintendo GameCube Viper Mod Chip
Quantity: 1
Item price: $43.95
SKU: GCBIT
Product: GameCube Screw Driver (screwbit
only)
Quantity: 1
Item price: $7.99
SKU: VIPORAN
Product: Viper Case *Orange*
Quantity: 1
Selected options:
GameCube Screw Bit: No Thanks
Item price: $24.95
Total:
-------
Payment method: Credit Card (FirePay)
Delivery method: USA Fedex Overnight
Subtotal: $76.89
Shipping cost: $25.00
Total: $101.89
Figured I'd do up a gamecube to try a couple of things with. Well Modwiz never shipped, never responded to a single email, ignored every single phone call, ignored msn's heck they ignored IRC. These guys are scum bags, they took my money and gave me nothing in return not even a song and dance.
Don't make the mistake I made, these guys are scum and it doesn't matter if its xbox components or gamecube components they will rip you off.
To the scum bags at modwiz.com. Please fullfill your legal requirements and ship the products paid for.
Post by: LordOrion on September 28, 2005, 09:59:00 PM
I see on this board that the people from MODWHIZ actually respond so please if you can give me the status of my order which is #3853 ordered on the 22-09-2005 21:19:06
I ordered the Xenium SPICE so please anyone get back to me I am BEGGING YOU
Thank You
Post by: jesistehsux on October 04, 2005, 01:28:00 PM
Post by: hardkohr on October 18, 2005, 01:41:00 PM
Post by: rixown on November 04, 2005, 12:20:00 PM
Order number 4103 Order date 10/12
First I'd like to say that XBOX-SCENE should carefully consider who they promote as chip suppliers to thier members. When you click on the Xenium Soderless v1.6 link it takes you directly to Modwiz. I hope Xbox-scene was well paid for that little detour sign into the depths of online store Hell, becuase I consider them very culpable in this whole frustrating mess, I consider Modwiz incompetent to run an online store and xbox-scene at least criminally negligent for directing its members there and will never have a problem saying so now.
I started a rant that tracked every email and phone call of my dealings with Modwiz but that rant is now several pages long and frankly wouldn't be a very interesting read. If you want it I will email it to you.
Here is my story in short. I was a N00b to xb-mods so after many days of researching how mod my box, I began purchasing things. Got a new cddrive and hdd from someone else and ordered my chip and an s-vid cable from modwiz on the 12th of Oct. Today after five emails to Debbie in shipping asking, begging, demanding, and even a formal refund request, and after fifty phone calls and five actual phone conversations (no one answers the phone there) with Tony the manager. I was told by Tony my parts shipped only 15 minutes ago and my tracking number should be active in a couple hours. IT"S ONLY BEEN 25 DAYS. To tell you the truth I am so disgusted with Modwiz I can bearly bring myself write this flame, but I promised myself that I would so here is.
Modwiz sucks like hitting a save point just as get a hand grenade in your lap and XBox-Scene suckS for recomending them.
Post by: watadork on November 07, 2005, 02:52:00 PM
Post by: rixown on November 08, 2005, 01:41:00 PM
order date 10/12/05
recieved date 11/7/05
Whats the matter xbox-scene affraid of a little criticism? Why haven't you posted my last reply on 11/04/05? Was it that unworthy? or was it something else? hehe
rixown.
Post by: williecdog on November 09, 2005, 12:24:00 PM
I thought I'd put the whole process on the board, just so everyone can see what
the whole process is like from ordering from Modwhiz.com. I think a lot of the
time on message boards such as this one people are seeing only the negatives
of ordering from someone; people are more likely to post about their bad
experiences than their good ones.
Anyway, I ordered using my credit card last night, and can see using my online
banking site that there is a pending charge scheduled for tomorrow. More
(hopefully good) information to come...
Post by: mehoo on November 18, 2005, 02:38:00 PM
I placed an order with ModWhiz on Oct 22 2005 (order #4203) for an Xbox Power Supply with 3-6 day ground shipping. My credit card was charged right away. I received a tracking number for the product on Nov 1 and the package was delivered on Nov 2. The good news stops there. My existing power supply was intermitantly shutting off and after successfully trying a friend's power supply, I decided to order a new one. I read the mixed reviews on here but decided to give them a try. So I hooked up the new power supply and plugged in the xbox. Turned it on and nothing happens...no fan, no power, no nothing. Unplugged it, tried again, no power (the fan spins momentarily but otherwise, nothing happens). So I tried putting it into my friend's working xbox, same thing - no power. So we conclude that this new power supply from ModWhiz is dead. I send them an email right away (to [email protected]) and I wait a week...no reply. So I send another email, this time to all 3 email addresses listed on the modwhiz website (sales, support, and shipping), and once again my email was ignored. That was over a week ago. Since then I have been calling them several times a day. But they never ever answer their phone. And the few times that it has sounded as though someone is picking up the phone, they quickly hang up. I don't know what else to do. I have spoken at length with 2 managers at Visa but they have informed me that because I did receive the product, they can't credit my account. So it appears as though I'm stuck paying $40 for something that was dead upon arrival. All I can say is, I will never ever order anything from ModWhiz again.
Post by: circlebar on November 21, 2005, 04:14:00 PM
Same here ordered xcuter 2.6 ce chip and gamebit on 11-09-05, my card has been charged I have received nothing, have sent numerous emails to all three addresses, called on the phone no one ever answers the phone, tried the # thats listed on your card charge and spoke to someone in support, they said someone from sales would call me back, never heard from anyone, have tried that # numerous times and no one answers that on either now, they have 66 dollars of my money and you can't talk to anyone. If I ran my business like this I wouldn't have a business to run, they are good at stealing your money, we need to contact the attorney general where their located see if we can get charges filed against them, this is out and out theft.
Post by: congogo on November 25, 2005, 10:16:00 PM
To all potential modwhiz customers, take your business elswhere there are plenty of good people out there who will be happy to help you.
LJ
Post by: D0minko on November 30, 2005, 12:28:00 PM
ordered my item three days ago.
no response as of yet, emailed, called, requested
well see how it goes on.
ive been charged next day after payment.
payment has been completed.
waiting for response and for my tracking number.
!
Post by: rawland on December 01, 2005, 07:11:00 AM
Post by: aliazhar on December 01, 2005, 08:45:00 PM
order # 4641
never recieved anything, not even shipment details, no email, no irc, no shit from modwhiz.
they only take your money.
i have already file fraud against them.
so, you all...please please please...dont buy from them
Thanks and Best Regards
(this is just advice to you all...what you choose is upto you)
Post by: iamjoe on December 05, 2005, 04:58:00 PM
Order #4441
They contacted me once saying The orders ready but they want to confirm that I want a North American System in Japan(I'm Canadian in Japan)... I confirmed it and nothing.
I also got some BS about his shipping team quiting and email being broken but it sounds funny that a whole team would quit right before X-Mas. Even if the did they need to have more contact with us even if it's mass email or just a msg on the site. This is poor business. I'm giving them 2 more days then contacting my Credit Card company to start the fraud Chargeback. I really can see that this situation with all the delays and no contacting will cause many problems. If he doesn't fix something fast I think he's going to have to shut down the site becuase too many people are pissed off and posted on this nsite for him to make any sales.
I'll post if I get more updates.
Post by: iamjoe on December 05, 2005, 05:00:00 PM
Order #4441 14-11-2005 Pre-Mod System!
They contacted me once saying The orders ready but they want to confirm that I want a North American System in Japan(I'm Canadian in Japan)... I confirmed it and nothing.
I also got some BS about his shipping team quiting and email being broken but it sounds funny that a whole team would quit right before X-Mas. Even if the did they need to have more contact with us even if it's mass email or just a msg on the site. This is poor business. I'm giving them 2 more days then contacting my Credit Card company to start the fraud Chargeback. I really can see that this situation with all the delays and no contacting will cause many problems. If he doesn't fix something fast I think he's going to have to shut down the site becuase too many people are pissed off and posted on this nsite for him to make any sales.
I'll post if I get more updates.
Post by: HJX on December 06, 2005, 12:15:00 PM
A few days ago I sent an email asking for status on my order, specifically a tracking number via FedEx. Silence. Every time I call there's no answer. Anytime I go to their website there is never a live operator available. I even opened a ticket on their Help(less) Desk. Now that I'm using GAIM I see that modwhizdotcom is logged in. Sound familar? They've been logged in for over 3 hours, they're NOT idle and they're not responding to my notification. I too have a bad feeling about my transaction.
I wish I had thought to look here BEFORE ordering again.
Post by: HJX on December 06, 2005, 12:21:00 PM
A few days ago I sent an email asking for status on my order, specifically a tracking number via FedEx. Silence. Every time I call there's no answer. Anytime I go to their website there is never a live operator available. I even opened a ticket on their Help(less) Desk. Now that I'm using GAIM I see that modwhizdotcom is logged in. Sound familar? They've been logged in for over 3 hours, they're NOT idle and they're not responding to my notification. I too have a bad feeling about my transaction.
I wish I had thought to look here BEFORE ordering again.
Order Number: 4619
Date: 29 nov 2005
Item(s): DUO SE Playstation 2 Chip
Post by: bbeddow on December 07, 2005, 01:24:00 PM
Does anyone know what the hell is going on with these people? Are they still in business? I guess the only step remaining is to get the credit card company involved then purchase from another vendor.
Post by: semishady on December 07, 2005, 01:27:00 PM
Date: 18-11-2005 03:47:40
Order id: #4490
Order status: Processed
Payment method:
Credit Card (FirePay)
Delivery method:
USA FedEX Ground
Post by: bbeddow on December 07, 2005, 01:41:00 PM
Order#: 4411
Date Ordered: 11/10/05
As you can see my order is nearly a month old. I have attempted to contact someone at modwhiz several time, but no responses. Does anyone know what the hell is going on? Are these people still in business?
Very Frustrating!!!!!
Post by: rawland on December 09, 2005, 06:42:00 PM
I placed an order on 11/16/05 and you charged my credit card. You sent me an order confirmation but have not received any Fed Ex tracking number or shipping confirmation. It is now 12/9/05, and you won't answer the phone or respond to any of the numerous emails I have sent.
Come on guys!!!!!!!!!!!
Post by: jakfech on December 09, 2005, 08:44:00 PM
I've placed about 5 orders with them. The service has gotten increasing worse each time. My first order was for a qoob and black gc case. I got an email right after I placed my order telling me that the black case was out of stock but they'd upgrade me to the smoke black case for free. The box shipped the next day. It was a great experience. My next order was for a single dms4. It shipped the next day, I had it in my hands the day after that. Once again, great service. About three weeks ago I bought a single Xenium ICE chip. This was the first time I didn't get a tracking number. I emailed them ([email protected]) and got no response. Fortunately, the chip came quickly (ordered on Monday and it came Friday). One weird mix up I wasn't happy about was it contained the wrong packing slip, so I had someone else's invoice (their address, email address, items, no cc# at least). I understand that these types of mistakes happen when dealing with a large number of hand-packed items. I mentioned the wrong slip to them and they apologized, so no big deal.
Next came order 4626. I placed this order on November 29th. The order is exactly the same as my last one (a single Xenium ICE chip shipped overnight). I've created tickets in their help system, I've written emails, I've tried calling (ring, ring, ring...forever). Now it's very likely that the chip is simply out of stock. That wouldn't be a big deal if someone would respond to me. I'd just cancel my order and get one from somewhere else or order a different chip. Waiting forever is getting frustrating. The box I'm modding isn't mine and it's been sitting disassembled on my table for two weeks hoping "today is the day" but it so far hasn't been. If I don't get a package or response from them by next week, it's time to call the credit card company.
This form post is my latest attempt to figure out exactly what's happened to my order, to commiserate, and to let people know that modwhiz is having some "difficulty" with order fulfillment right now. Having read a lot of the recent posts here, I know I'm not the only one and I haven't waited the longest. I guess our best hope is that old Tony there at modwhiz hires an assistant.
Post by: wfbb2007 on December 12, 2005, 06:00:00 PM
Order#4486
Date Ordered: 11/17
Post by: grog54321 on December 13, 2005, 11:55:00 AM
I'll post back if I actually receive my modchip in the next couple of days. Good luck to everyone else!
Post by: modwhizsuxbad on December 13, 2005, 02:48:00 PM
Post by: bunghoolio on December 13, 2005, 05:34:00 PM
ORDER # 4649
Waiting for response since 1/DEC/2005 - now is 14/DEC/2005
Money INSTANTLY taken from my CC.
25 x DMS4 Lite @ US$29 each + FEDEX = US$ 760.00
R I P P E D O F F ! ! !
His computer sits idle in IRC room and modwhiz never pm me to let me know.
I don't care if package is 1MONTH late. Just want someone to explain and let me know. NOT IGNORE ME.
STILL DONT HAVE A DAM THING FROM HIM!
DON'T BUY FROM THESE GUYS.
Filed EFT COMPLAINT with CC.
Post by: tronvolta on December 14, 2005, 05:43:00 PM
QUOTE(bbeddow @ Dec 7 2005, 02:48 PM) 
I share your pain.
Order#: 4411
Date Ordered: 11/10/05
As you can see my order is nearly a month old. I have attempted to contact someone at modwhiz several time, but no responses. Does anyone know what the hell is going on? Are these people still in business?
Very Frustrating!!!!!
They must still be in business, or at least have the ability to take our money!
I ordered a faceplate and chip on 12/7 (#4703) and I'm in the same boat as everyone else. No tracking number, no respose to email or pearl desk and nobody answers the phone. But my credit card is 150 bucks heavier now with nothing to show for it. Lets hope that grog 54321 is not getting the run around and we will actually see some results soon.Here's hoping!
Post by: grog54321 on December 15, 2005, 03:51:00 PM
Post by: HSDEMONZ on December 15, 2005, 11:03:00 PM
I recommend that people do not hesitate to do the following (assuming you have any outstanding issues with them..)
Send them Email, Call them, etc.. and attempt yet again to get some answers..
Contact your CC company or Paypal. Reverse those charges.. do not wait one more day. Sometimes Time is important.. sooner the better..
And possibly, contact your local authorites. Maybe the authorities of the shop in question as well. Fruad is a big deal. Fruad using the internet is no less a crime.
We don'thave all the facts as of yet.. but since they haven't been forthcoming with answers.. these is how we're forced to brand them.
I hope people get the satisfaction they deserve. No one deserves to get ripped off.
Post by: havoc on December 16, 2005, 01:37:00 PM
i ordered on october 24th and have had no response any which way.
i called my cc company to reverse charges yesterday and it is currently being done and i should have my money back soon.
once again contact paypal or your credit card company now!
Post by: mr_ragh on December 18, 2005, 02:27:00 PM
QUOTE(HSDEMONZ @ Dec 16 2005, 01:10 AM)
ModWhiz is currently no longer a sponsor and any ads are currently pulled from XS.
I recommend that people do not hesitate to do the following (assuming you have any outstanding issues with them..)
Send them Email, Call them, etc.. and attempt yet again to get some answers..
Contact your CC company or Paypal. Reverse those charges.. do not wait one more day. Sometimes Time is important.. sooner the better..
And possibly, contact your local authorites. Maybe the authorities of the shop in question as well. Fruad is a big deal. Fruad using the internet is no less a crime.
We don'thave all the facts as of yet.. but since they haven't been forthcoming with answers.. these is how we're forced to brand them.
I hope people get the satisfaction they deserve. No one deserves to get ripped off.
I am actually a recent purchaser of modwhiz.
i aim at this point to share with you my purchase and coomuncation history with modwhiz, as i actually got my product and had direct cummuncations with modwhiz. as to not bore you....DO NOT ORDER FROM MODWHIZ!~!~~~!#$@#%$@#$%^ I got my product, be it was almost 2 weeks late. and scores and score s of other buyers have not received any items, even after spending hundreds of dollars with him.
I am one of the LUCKY ones.
here we go.
Order id: #4558
Order date: 25-11-2005 03:18:52
ordered the day after thanksgiving...recieved item sometime in the 2nd week of december.
i spent alot of time idling in his irc channel..and spoke with modwhiz (tony) on several times.
here are some irc logs:
Session Start: Mon Dec 05 00:00:01 2005
Session Ident: modwhiz
[20:18] <mrragh> yo modwhiz!
[20:18] <mrragh> you here?
[20:18] <modwhiz> hey dude
[20:18] <modwhiz> just gimme a moment
[20:18] <mrragh> hey man
[20:18] <mrragh> ok
[20:18] <mrragh> no rush
[20:21] <mrragh> want to take this in here?
[20:21] <mrragh> ok one sec
[20:21] <modwhiz> yah better in private
[20:21] <mrragh> #4558
[20:21] <modwhiz> ok sec
[20:21] <mrragh> you stated overnight shipping supposed to get tomarrow =\
[20:22] <modwhiz>
[20:23] <mrragh> eh? so everything is on track?
[20:23] <mrragh>
[20:23] <modwhiz> pretyt much yah
[20:23] <mrragh> sweet
[20:23] <modwhiz> alot of stuff tomorrow is going out
[20:23] <modwhiz> like 300 packages
[20:23] <modwhiz> heheh
[20:23] <mrragh> shit
[20:23] <modwhiz> havent shipped in 10 days
[20:23] <modwhiz> due some issues
[20:23] <mrragh> i know =P
[20:23] <mrragh> yeah
[20:23] <mrragh> didnt your WHOLE STAFF QUIT?
[20:24] <mrragh> rumor mill you know
[20:24] <modwhiz> well my shipping girl left...family emergency... if ired one of the techs cause hes an idiot and my partner and I split
[20:24] <modwhiz> so im here alone right now... and having a part time tech do mods
[20:24] <mrragh> holy shit.
[20:24] <mrragh> no wonder your cluster'd fucked right now
[20:24] <mrragh> all forgiven.
[20:24] <mrragh> you get bonus qudos if i can get a tracking # =P
[20:24] <modwhiz> was waitng for some cash to pay FEDEX and they had temproarly frozen my account..so i paid them and were back online now.. couldnt do anything.. had to wait for some funds
[20:25] <modwhiz> owe dthem like 12,000
[20:25] <modwhiz> hehe
[20:25] <mrragh> holy shit
[20:25] <modwhiz> shit happens
[20:25] <mrragh> you should post a news update on the front page
[20:25] <mrragh> to expain things
[20:25] <mrragh> so people wont freak.
as you can see..he APPRENTLY has had problems..
but..people still report no items.
he stated over 300 items shipped at that time of the log, but others still contenue to come forward...
who knows what the truth really is. i got my chip. it was late. but it was also upgraded a bit as well..he gave me overnight shipping but that didnt fix the fact that it was over..what? 3 weeks late.
all i can say is.
BUYER BEWARE.
Post by: HJX on December 20, 2005, 10:45:00 AM
Post by: tekboi on December 26, 2005, 03:41:00 PM
Post by: bedford10 on December 28, 2005, 11:34:00 AM
. Modwhiz isn't answering calls or their help board. If you can help at all, send me an email at [email protected]. Is a power supply for a broken XBox too much to ask for?
Post by: jerryalt on December 29, 2005, 03:03:00 PM
I just got my credit card bill and I'm writing tonight to dispute the charges... run away!
What sucks is that I only ordered from them because of the positive reviews in these forums.
Post by: jerryalt on December 29, 2005, 03:56:00 PM
I filed a report against modwhiz.com, but doubt it will do any good in the long run.
Post by: xboxjason on January 01, 2006, 06:01:00 AM
I placed an order with them (1 Xbox modchip and 1 GC modchip) on Dec 13th. I have emailed them twice, and called them with no answers. Their perl desk system isn't being replied to either. Well I guess I should at least try and call the cc company. Bunch of scammers...~Jason
Post by: MHolodak on January 01, 2006, 02:16:00 PM
No communication with customers, while you already have the customer's money... is not a fair transaction whatsoever.
Since I have no way of communicating with you:
ModWhiz, fix this please. It's been 15 days... My order number is #4800.
Post by: krazybee74 on January 01, 2006, 04:58:00 PM
QUOTE(tronvolta @ Dec 14 2005, 06:50 PM)
They must still be in business, or at least have the ability to take our money!
I ordered a faceplate and chip on 12/7 (#4703) and I'm in the same boat as everyone else. No tracking number, no respose to email or pearl desk and nobody answers the phone. But my credit card is 150 bucks heavier now with nothing to show for it. Lets hope that grog 54321 is not getting the run around and we will actually see some results soon.Here's hoping!
I having the same problem with modwhiz. I had order a ps2 case on Dec. 16,2005 overnight shipping.Oow it's been 2 or 3 weeks but nothing. Tried emailing,calling and even tried the help desk but no answers, but they did take my money.it's the same thing no tracking # or nothing has been sent to me. everytime I go to there website it just says my orders been processed but they don't show me no tracking # in the box>
Has anyone been able to get there money back yet please let me what u had to do.
order #4799
ordered on Dec 16,2005
Post by: stratman71 on January 02, 2006, 09:20:00 AM
My order was placed december 11 with modwhiz for a X3 CE chip,
order# 4727
My credit card was charged 59.90 on december 13.
still received no tracking number, no reply to my help desk request or emails and no answer on their telephone.
very disgusted, going to reverse CC charges today.
Post by: MHolodak on January 02, 2006, 09:04:00 PM
Post by: hardwiredmn on January 03, 2006, 01:34:00 PM
I have sent a abuse report to the isp that is responsible for that IP the site uses, but they are dragging their feet. send abuse reports to
[email protected]
Post by: santascabanaboy on January 04, 2006, 11:51:00 AM
The website is now gone, check it out. www.modwhiz.com
Don't think they are going to be filling any more orders, they took my money and dissapeared. Good thing credit card company is already on it.
Post by: BigT509 on January 04, 2006, 06:15:00 PM
Order #4802
12/16/05
Post by: gursky on January 04, 2006, 07:18:00 PM
I went with ModWhiz because they were the only guys carrying the Xenium modchip, and I really didn't want to wait for the other guys to get their orders in.
ORDER NUMBER: #4898
DATE ORDER WAS PLACED: December 26, 2005
ITEM: Xenium ICE (XENICE001)
I have called my credit card company and am in the process of getting my money back from these scum bags and looking around for another type of modchip.
Post by: rock122 on January 05, 2006, 08:59:00 AM
Post by: ICP-Fan on January 05, 2006, 09:35:00 PM
[email protected]
we can all get together on a lawsuit
Post by: ICP-Fan on January 05, 2006, 10:08:00 PM
server: irc.efnet.us
channel: #modwhiz
They thought it was funny when I contacted them on that channel. The people I had contact with told me:
a) I'm screwed
I'm a dumbshitc) I should have investigated the company before I purchased from them
d) I will not recieve my chip or a refund
Order id: #4804
Order date: 16-12-2005 11:12:40
Products ordered:
-----------------
SKU: XENICE001
Product: Xenium ICE - Official Xodus Chip
Quantity: 1
Item price: $44.95
Total:
-------
Payment method: Credit Card (FirePay)
Delivery method: USA FedEX Ground
Subtotal: $44.95
Shipping cost: $10.00
Total: $54.95
Regards,
ICP-Fan
Post by: ICP-Fan on January 05, 2006, 10:52:00 PM
http://www.ifccfbi.gov/index.asp
Post by: mengle on January 22, 2006, 06:46:00 AM
Jan/3/2005
Ice mod chip
Does anyone know how to contact these ppl. Ive tried email, phone, no reply, and the web site is down.
Are these ppl at modwhiz about screwing ppl out of money. How can i get a refund if they dont answer my emails or the phone. If anyone can help me please leave a reply.
Post by: dwest on February 16, 2006, 05:43:00 PM
is Febuary 16 and NADA, ZIP, Zero, Ziltch.
Got Emails from Tony stating they lost thier shipping Dept. (Bob must
have Left) and in Nov Tony emailed me saying I would receive my tracking #
in 24 hour. Looooonnngg 24 hours unless your using alpha centuarian time.
Site was down prior(first of the year) and that got me worried but it came
back up. They said they were not taking any new orders for a week so they
could "catch up on back orders" Two weeks later the same msg was still there.
All I asked was a little communication. and my stuff back in working order,
preferably with the work done or a refund. Cant help thinging the time the
site was down they were packing up. Only thing keeping me from going there is
a 12 hour drive one way.
Order id: #4179
Order date: 18-10-2005 22:23:52
Products ordered:
-----------------
SKU: XBINSTALL
Product: XBOX Mod Chip Install
Quantity: 1
Selected options:
Modchip: You will provide chip with console (Xecuter CE)
Case Mods: No Thanks
Control Panel & LCD (X3 Chip Only): Black Control Panel
Hard Drive Upgrade: Provide your own 300 Gig drive
Controller 1: No Thanks
Controller 2: No Thanks
DVD Remote: No, Thanks
XBOX to PS2 Adapter: No Thanks
Return Shipping: Ground (+$10 Fee)
Item price: $169.90
Total:
-------
Payment method: Credit Card (FirePay)
Delivery method: USA Fedex Overnight
Subtotal: $169.90
Shipping cost: $19.00
Total: $188.90
Post by: Ditto Much on June 21, 2006, 12:31:00 PM
here is an image they are hosting stating that they are an xbox-scene supporter! (whatever that means)
http://www.modwhiz.com/images/x-s.gif
Order id: #4740
Order date: 12-12-2005 10:37:48
Products ordered:
-----------------
SKU: GCVIPER
Product: Nintendo GameCube Viper Mod Chip
Quantity: 1
Item price: $43.95
SKU: GCBIT
Product: GameCube Screw Driver (screwbit
only)
Quantity: 1
Item price: $7.99
SKU: VIPORAN
Product: Viper Case *Orange*
Quantity: 1
Selected options:
GameCube Screw Bit: No Thanks
Item price: $24.95
Total:
-------
Payment method: Credit Card (FirePay)
Delivery method: USA Fedex Overnight
Subtotal: $76.89
Shipping cost: $25.00
Total: $101.89
Figured I'd do up a gamecube to try a couple of things with. Well Modwiz never shipped, never responded to a single email, ignored every single phone call, ignored msn's heck they ignored IRC. These guys are scum bags, they took my money and gave me nothing in return not even a song and dance.
Don't make the mistake I made, these guys are scum and it doesn't matter if its xbox components or gamecube components they will rip you off.
To the scum bags at modwiz.com. Please fullfill your legal requirements and ship the products paid for.