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Shopping Forums => WebShop Ratings/Opinions => Topic started by: AnThRaX on December 30, 2003, 06:12:00 AM

Title: Http://www.xport1.com
Post by: AnThRaX on December 30, 2003, 06:12:00 AM
Bought 2 jewels from them. They were preety fast on emails, but shipping was kinda late. But, the product and the prices were A+ I give the store a 9/10 Thx again  wink.gif
Title: Http://www.xport1.com
Post by: polo6979 on December 30, 2003, 08:00:00 AM
I placed an order with these ppl on the 17 and have heard NOTHING from them. Site has been down too. Any contact numbers or anyone know anything about this site?

Order info-
Thank You For Your Order
Your Order Number Is: 1546
Date Of Order: 12/17/2003 4:01:00 PM
 <
Title: Http://www.xport1.com
Post by: AnThRaX on December 31, 2003, 12:02:00 PM
QUOTE (polo6979 @ Dec 30 2003, 10:49 AM)
I placed an order with these ppl on the 17 and have heard NOTHING from them. Site has been down too. Any contact numbers or anyone know anything about this site?

Order info-
Thank You For Your Order
Your Order Number Is: 1546
Date Of Order: 12/17/2003 4:01:00 PM

They take long, but the wait is worth it.   <
Title: Http://www.xport1.com
Post by: Xport1 on December 31, 2003, 01:03:00 PM
hay polo6979, I will check on your order but there is a good chance that it was shipped out and is out there in the Holiday package madness. Sorry for the delay.  <
Title: Http://www.xport1.com
Post by: Xport1 on January 10, 2004, 03:49:00 PM
sorry polo6979 I should have messaged you but your order was shipped out after my last post date. I threw in some extras, let me know when you get it.   <
Title: Http://www.xport1.com
Post by: tester123 on January 12, 2004, 08:22:00 AM
Good dealer.

Thanks for the custom window.  <
Title: Http://www.xport1.com
Post by: polo6979 on January 12, 2004, 11:12:00 AM
I received my order today and they did an AWESOME job. I strongly recommend using them!.

Great job guys... Thanks!
 <
Title: Http://www.xport1.com
Post by: ICEMANMODS on February 29, 2004, 10:25:00 PM
Started out with GREAT sutomer service, best of anyone ive dealt with. We tried ordering 2 Jewels, website said it took Discover, then didnt fixed that issue.

They ended up offering to let us do COD they would cover the cost. Awesome!!  


Its now over 2 weeks, they said they would go out the next day.. nothing yet.

So not sure of how I would rate them I hear they are excellent on product but shipping and waiting time can be horrid :-)

If we receive them this week and the product is what im being told it is form everyone, id give them an 8/10  <
Title: Http://www.xport1.com
Post by: Xport1 on March 01, 2004, 03:11:00 PM
Hi marcutah your order was shipped out last week and you should have it by the end of the this week, COD can take alittle longer.  <
Title: Http://www.xport1.com
Post by: JKY4LiFe on March 01, 2004, 04:34:00 PM
i order last week the 26th and i have not seen any email or any change of the status of the order on the web site
Your Order Number Is: 1675

Date Of Order: 2/26/2004 3:30:00 PM

and is ther any pics of the blue mirror jewels

Thx Jesse  <
Title: Http://www.xport1.com
Post by: adambooth on March 01, 2004, 04:42:00 PM
I sent two emails on Saturday that never were answered.  Apparently, the cart doesnt want to ship to alaska, and i still havent been able to place my order.  Does this shop accept paypal?  I wouldn't know as they wont answer either of my emails...  blink.gif
Title: Http://www.xport1.com
Post by: Xport1 on March 03, 2004, 01:05:00 AM
We shipped out about 20 jewels on friday and shipping another 30 later today. We get to every email, so if you have any yahoo,hotmail,aol or similar email account please check the bulk mail boxs as our mail goes more to there then the main box.  Sorry I dont have access to each ones order numbers atm but you will get them all soon.

aptd PM me ur order number, if your in the US and you ordered 1 jewel then there is only one shipping method and I dont remember seeing an order for 1clear jewel.



JKY4LiFe
(IMG:http://www.xport1.com/images/products/x%20jewels%20mirror.jpg)  <
Title: Http://www.xport1.com
Post by: ICEMANMODS on March 03, 2004, 05:27:00 PM
QUOTE (Xport1 @ Mar 1 2004, 05:00 PM)
Hi marcutah your order was shipped out last week and you should have it by the end of the this week, COD can take alittle longer.

Arrived yesterday, look GREAT. Slow shipping :-P but how can I complain they came COD, and didnt have to pay the cod,


Awesome Site, awesome jewels  <
Title: Http://www.xport1.com
Post by: Xport1 on March 05, 2004, 11:59:00 PM
QUOTE (Ces @ Mar 5 2004, 12:37 AM)
hey, I just noticed that I've been billed for two orders from you guys and you never shipped them.... one was placed on 10/15/03 and another on 10/17/03? What is going on here?

why do you and aptd both have 0 post? aptd order claim turned out to be bogus too, he never ordered from me and he never pm'ed me his info. Ces how do you "just notice" that you were billed 6months later? If your real and I dont think you are, PM me your order info. We dont have any outstanding orders more then a week or two old, and those are custom orders that were still waiting for images on. Somthing isnt right here with those two post.  <
Title: Http://www.xport1.com
Post by: manipulator on March 11, 2004, 11:14:00 AM
I recently got a jewel from xport1.  The product looked good, but not as good as I had hoped.  One big problem though, I was cleaning it with alcohol before I mounted it on my xbox.  It cracked several times as soon as alcohol touched the jewel.
Title: Http://www.xport1.com
Post by: manipulator on March 11, 2004, 11:20:00 AM
Order #1687

The product was fine but alcohol instantly cracked the jewel!
Title: Http://www.xport1.com
Post by: Xport1 on March 12, 2004, 05:02:00 AM
you have PM
Title: Http://www.xport1.com
Post by: ICEMANMODS on March 17, 2004, 01:48:00 AM
QUOTE (marcutah @ Mar 3 2004, 07:16 PM)
QUOTE (Xport1 @ Mar 1 2004, 05:00 PM)
Hi marcutah your order was shipped out last week and you should have it by the end of the this week, COD can take alittle longer.

Arrived yesterday, look GREAT. Slow shipping :-P but how can I complain they came COD, and didnt have to pay the cod,


Awesome Site, awesome jewels

Here is a link of my installed Jewel from Xport1.com.
Link to Xbox pics
Title: Http://www.xport1.com
Post by: JudoChinX on March 19, 2004, 06:54:00 AM
Ordered on the 8th of March, and got a payment verification the day after, but still havent seen or heard of my Jewel since. Its been 11 days. Who knows, maybe it could come today. I found that the selection I found within Xport1 was awsome, especially for the price. If this jewel is as good as I hope, Ill probally be ordering supplys for a window kit. I suggest they get some tracking service though. Im probally not alone when I say that Id rather pay a buck or two more and know when my product shipped. Does anyone know if the UV blue jewel is clear, or semi clear? I installed some LED's in the top of my xbox and want them to shine through. Thanks
Title: Http://www.xport1.com
Post by: Xport1 on March 21, 2004, 02:48:00 PM
Ya our tracking on our site sucks...software part that we have no controlle over...all jewels have been shipped so you should recieve it soon.
Title: Http://www.xport1.com
Post by: kingdmc on August 21, 2004, 05:16:00 PM
I will update this thread a bit. Fast forward to august.  My order number is 2006 (clear xbox case) and it was supposed to shipped on August 16.
Title: Http://www.xport1.com
Post by: irresponsiblekid on August 26, 2004, 09:33:00 AM
#2070 here, paid 08/11 online -- got a reply PM said I must have lost all their emails in my bulk mail folder.  I don't have a bulk mail folder at all, I'm just not getting replies past the first one that said "thanks for your money".  Emails to the site go unanswered...
Title: Http://www.xport1.com
Post by: tagking on August 28, 2004, 09:38:00 AM
Placed my order #2101 8/13/04 have not received it as of 8/28/04. Shipping disclaimer says "Custom orders will be shipped 2-3 after your image has been received." It's been over two weeks since I submitted my art.

I sent my Custom art on 8/13/04, and again on 8/18/04. I got no notification of my art being received after I submitted my art (2 times), as their email says; "you will be notified once your image has been received."

Emailed queries about my order on 3 different occasions...got zero response.

Called and left a message about order status... no reply/call back.

Webb site has no real helpful information in trafficking the status of my order; "You have placed a total of 1 Orders With Our Store. 0 Of These Orders Are Pending, 0 Are Cancelled, And 0 Have Been Completed." Not sure what this is supposed to mean..."we got your order and your money and nothing is happening"?

Credit Card was charged and processed same day I placed my order 8/13/04.

I'm hoping that they are just very busy and I will receive my order soon. I work as V.P. of Operations for a Manufacturing company so I can sympathize with busy production, but no communication or service would be the kiss of death in my business. If either the disclaimers on the web site and emails were more accurate with the time it takes to process these orders or we received some kind of feedback on our emails or orders I think people would feel more secure about their orders.


I'll stay positive and wait a bit longer for my order and post a follow-up upon receipt.
Title: Http://www.xport1.com
Post by: Xport1 on August 29, 2004, 08:23:00 AM
Guys Im sorry for any delays I am PMing you all now.....Cases are backed up due to the over welming number of orders and jewels and windows have been pushed back due to the rush of orders. Again Im sorry and we are working day and nite to get all the orders done as fast as we can.
Title: Http://www.xport1.com
Post by: dickpeter on August 31, 2004, 07:30:00 AM
I would like to hear something about my change of address that I submitted on my order.  Emails have not been returned.
Title: Http://www.xport1.com
Post by: Xport1 on August 31, 2004, 10:20:00 AM
the site is down due to a shipping error, nothing more. As for the Xpods, all have been shipped out "THAT CAN BE SHIPPED" at the point in time. We are waiting for some parts from china, as that is the only place in the world I can get them from. We expect those parts in with in a week or two. Again Im vary sorry for the delay we are working as fast as we can to get all orders out to you all.
Title: Http://www.xport1.com
Post by: HSDEMONZ on August 31, 2004, 10:50:00 PM
smile.gif
Title: Http://www.xport1.com
Post by: Xport1 on September 01, 2004, 03:39:00 PM
dickpeter you have a PM
Title: Http://www.xport1.com
Post by: Xport1 on September 04, 2004, 01:26:00 AM
if some with a higher order number then yours is get there product, chances are its not an Xpod but a jewel or other product. Xpods are shiped out in order but other products like windows and jewels will go out sooner. If your order is not an xpod and its been awhile for your jewel or window or ect.. then PM me. Please give me atleast a day to get to it.
Title: Http://www.xport1.com
Post by: HSDEMONZ on September 05, 2004, 12:31:00 PM
QUOTE (dickpeter @ Sep 1 2004, 08:01 AM)
Well of course your going to get you orders HSDEMONZ.
Why bite the hand that feeds you.
If it wasn't for your review I would have passed on buying it.
As for customer service Xport1 is really lacking.

..and now I'll show you how ignorant you are....

He doesn't know that the account and cc and address I gave him is HSDEMONZ. It's not even in the SAME COUNTRY as the one he shipped the REVIEW units to.

Do you really think I give out my real address and name to ANY shop? or that I tell them the correlation during a transaction?

When you ASSUME..

...you make an ASS of U in front of ME

Security is number one priority amongst XS staff.

I make frequent purchases from dozens of shops.. and non of them are aware that that customer on that particular day is me. usually.. Goods are not even sent to me, they are routed through receivers and forwarders for security / tax reasons.

Next time you open your mouth, you might want to think before letting words get out.

Moron.
Title: Http://www.xport1.com
Post by: hard jokur on September 14, 2004, 09:09:00 PM
muhaha.gif
Title: Http://www.xport1.com
Post by: xcopycat on September 15, 2004, 05:33:00 PM
My order #2079 (two xpods with etchings) not custom. E-mailed as well (4 to be exact) with no response. I did PM xport on 9-14-04. They stated e-mail bulk issues. But they did respond. I'm wondering if this is an auto-response for PM's, or was my PM really read by someone that looked into my order # and gave me the response.
Title: Http://www.xport1.com
Post by: hard jokur on September 21, 2004, 08:24:00 PM
smile.gif now to wait for X3
Title: Http://www.xport1.com
Post by: Cavalierz24 on September 23, 2004, 06:32:00 PM
I am sure if I could ever get my case from them then I would be very happy but it has been like 2 months since I placed my pre-order! 1954
Title: Http://www.xport1.com
Post by: tagking on September 24, 2004, 10:49:00 PM
Well I really wanted to end my experience on a positive note but...

I finally received my order #2101 for 2 custom jewels with the same design. Ordered 8/13/04 received 9/17/04. My first impression was that I was disapointed. The image was very blurry. The process looks like a pixelated process i.e many small dots to build the image which defenitly had a bad effect on the type used in my design.

Not to be defeated I started searching the forums for opinions on another recommended vendor to contact to see if it was a limitation of the material used or the process. The vendor I contacted responded to my questions and concerns immediatly and honestly. They evaluated my supplied art and confirmed it was not a shortcoming on my part i.e. hires vector image. They then made a custom proof from my art to show me a couple of different design/etching options. All of this with out me even placing an order. I was impressed by the service and design so I ordered a jewel from them last Sunday 9/19/04. I received my jewel today 9/24/04 and it is 110% a more satisfying product. I am very pleased with my new jewel and yet disapointed that I waited over a month and wasted nearly $50.00 on a product that I am going to trash.

Judge for yourself;
Xport jewel on left, New jewel on right user posted imageuser posted image
Title: Http://www.xport1.com
Post by: Cavalierz24 on October 06, 2004, 01:06:00 PM
we got word like a week ago that they got the corner cubes and that that was really all that we were wating on and yet I still have gotten no word on my case? What's going on. I live close enough that it shouldn't take more than 3 days for it to get to my house. And the website that was supposed to be down for a week is still down so I can't even check on my order stus through there or look on there to find out exactly what my order number is...I think it is 1942 but I lost the email that had it. my patience is wearing very very thin
Title: Http://www.xport1.com
Post by: talkingwires on October 14, 2004, 08:35:00 PM
So, I ordered back on August 8th and still haven't received my order. We're going on the three month (!!!) mark here...
Title: Http://www.xport1.com
Post by: Xport1 on October 16, 2004, 07:21:00 PM
talkingwires PM me ur order # and name. We are almost done with getting all the Xpods out. I should be done by next week with all orders.
Title: Http://www.xport1.com
Post by: Xport1 on October 20, 2004, 05:47:00 PM
Hay guys we had alittle issue with hotmodz.com web address, I just want to assure everyone that we are not down and out. The domain issue has been fixed but will take a day for the web forwarding to kick back in.



chunkin yours will ship soon, Im sorry but your at the end of the list.
Title: Http://www.xport1.com
Post by: eddiethewheel on October 27, 2004, 09:22:00 AM
BLAAAAAAAAAAAAAAAAAAAAH!
Order 2157.....what's the status?  We're officially on 2 1/2 months and I was wondering if you sent it out yet.  You mentioned you had batches going out and such......just please get me a reply.

                Thanks, Eddie Woolf
Title: Http://www.xport1.com
Post by: Xport1 on October 27, 2004, 06:40:00 PM
we are down to the last 32 cases, we are just waiting for some new mobo standoffs. The last batch of standoffs we got dont fit the holes, they just slide right out and the new ones are expected tomarrow or friday.
Title: Http://www.xport1.com
Post by: dickpeter on October 28, 2004, 08:16:00 AM
Thanks
Title: Http://www.xport1.com
Post by: chunkin on October 28, 2004, 02:27:00 PM
Received my case today. Hot Damn
Title: Http://www.xport1.com
Post by: xboxscenerules on October 28, 2004, 07:59:00 PM
QUOTE (dickpeter @ Oct 28 2004, 03:19 PM)
Hey xport you said my order was supposed to go out last week.
I have yet to get it.
Can you tell me if you have sent it out.
My order number is 2015.
I would like a reply to my IM that I sent to you.

i got same email from him.. saying my xpod going out next week, well that was the 10/14/04 and still no cases of as today 10/28/04

order number: 2192
Title: Http://www.xport1.com
Post by: Xport1 on October 29, 2004, 02:43:00 AM
Zanga your order ships out tommarow

dickpeter yes we have your image Im working on getting it done tonite, we had the image but it came from an email that didnt match the order email and it didnt have an order number with it so we didnt know who it belong to.

xboxscenerules yours hopfully will go out tommarow as well, just to let you know your order is in the last set of ten and we are going in order.
Title: Http://www.xport1.com
Post by: dickpeter on October 29, 2004, 08:37:00 AM
Thanks
Title: Http://www.xport1.com
Post by: toXic1 on October 29, 2004, 10:27:00 AM
i just want to say i got my case late also but its well worth the wait. very high quality i would recomend this case to anyone. you people need to just calm down and let the man get caught up.
Title: Http://www.xport1.com
Post by: psxweb on November 01, 2004, 12:22:00 AM
sad.gif
Title: Http://www.xport1.com
Post by: Buzzzlightyear on November 01, 2004, 03:25:00 AM
smile.gif

Ive sent you a couple of mails and pms, without getting an answer. This may be due to your domain issue.

Still looking forward to my case! Im sure the wait will be worth it! biggrin.gif biggrin.gif

Order: 2257
Title: Http://www.xport1.com
Post by: sops on November 01, 2004, 08:56:00 AM
Xport i was wondering if my case has shipped out yet. The order # is 1957. I got an e-mail saying it would shipp out by the end of the week, but that was 2 weeks ago. Has it shippe yet?
Title: Http://www.xport1.com
Post by: Xport1 on November 01, 2004, 06:00:00 PM
Ok guys we are 99% done, we are missing a few custom images and then there was 1 day were we had the site up for a hour or so and got a few orders, those will be out by wed. The site will be up later this week, we want to make a few changes to the site, add a few products and Im making some changes to the xpod. Im sorry for the long delay and I want to thank the people that stood by us during this hassel.


Thanks
Title: Http://www.xport1.com
Post by: Xport1 on November 01, 2004, 10:58:00 PM
Yes sops your case has shipped please email [email protected] for the tracking #...Im sorry I just dont have access to the tracking #s atm.
Title: Http://www.xport1.com
Post by: Gallandro on November 03, 2004, 12:47:00 PM
ditto for may case , ordered start of Aug and nothing, noty even an email or replay to my messages... and new orders are being shipped !
Title: Http://www.xport1.com
Post by: Gallandro on November 03, 2004, 12:54:00 PM
Any news on Order 2060  ???
Title: Http://www.xport1.com
Post by: xboxscenerules on November 03, 2004, 08:18:00 PM
what's the update on my order #2192

please pm me the tracking number
Title: Http://www.xport1.com
Post by: zanga on November 05, 2004, 08:39:00 AM
"heiliges Blechle"

okay guys!

yesterday UPS bring me a little Present:

2 cases from XPOT

i am at work now and next weekend at home...make pictures:

XPOT with SmartXX
MoBo 1.3 and 128 MB
HardDrive Switch for two HDDs
LCD Display
Coax-Out
and many more........


Regards Stephan

Story:

Order: 24.8.2004
many mails and no answers
the Adress: "i life in germany"

Name: right
Street: right
country: roftl
land: roftl (Denmark???)

i am in germany and its a little wonder i became my order with UPS

***sorry for my bad english but i am happy now***

Title: Http://www.xport1.com
Post by: Xport1 on November 06, 2004, 06:29:00 PM
If you have not got your order yet you will soon, you can pm me your name with your order number and Ill see about the tracking. Dickpeter Im still waiting for UPS to get back to me.
Title: Http://www.xport1.com
Post by: Xport1 on November 10, 2004, 07:12:00 PM
I know alot of people are looking to get an xpod. Once we get this bug out of us and change a few things to the site. Once the site is up Ill be posting about it again.
Title: Http://www.xport1.com
Post by: blade782 on December 02, 2004, 01:46:00 PM
HI I just wanted to know about order#2273 ordered on 11/17  havent heard a thing! thanks
Title: Http://www.xport1.com
Post by: Xport1 on December 03, 2004, 02:18:00 AM
That should be out...Ill check it out and let you know.
Title: Http://www.xport1.com
Post by: Xport1 on December 05, 2004, 10:55:00 AM
For those that are wondering why the site has been down, we have got a big order and it is holding us up. The issue is the order is for stone, we are working with marble and tile. This is new to us so its taking us longer to get all the adjustments down. Plus the fact that we are moving the day after xmass which kind of sucks on timing but is better for us as a whole. The move will allow us to better server everyone. We will also be revamping our biz model as a whole to. We will be taking out some of our current product line and adding more to. We have alot of work ahead of us and alot of new fun products to add as well. Ill update this page when I have more info.

All curent orders are our or will be out by Monday the 6th.
Title: Http://www.xport1.com
Post by: tarheelsnipe on December 22, 2004, 04:37:00 PM
any news?  whats a guy gotta do to get an xpod?  just kidding!  i wish i would have put in an order before you started moving.  Any chance you'll be taking orders by January?
Title: Http://www.xport1.com
Post by: MstrBungle on April 11, 2005, 04:19:00 PM
grr.gif  order #2531

I ordered/paid over two weeks ago 3-27-05, have yet to receive anything aside from the auto response order confirmation email.  I have since emailed them 4 times to find out the status of my order and received no response.  The 1 email I received stated that their shipping time is 2-3 business days - well that's obviously b.s..  All I am looking for here is confirmation that my order will be sent to me some day!        muhaha.gif

So far a bad experience all around from these guys.
Title: Http://www.xport1.com
Post by: bigdiiddy on April 15, 2005, 12:34:00 AM
QUOTE(bigdiiddy @ Apr 14 2005, 06:11 PM)
i ordered mine on 4/6/05 and i got 1 reply from him when i said i want to spend more money .i need some kind of assurance that this guy honest man cause from what i'm seeing is that us little guys do not meen anything to this guy
Title: Http://www.xport1.com
Post by: Xport1 on April 15, 2005, 08:15:00 PM
Guys PM me if you have not gotten your order yet, we are having some driver issues with the laser and thats holding up the current batch of orders. We are getting a new cpu for the laser monday and will be back up and running then. No one has ever been ripped off by us and neither will you. Between the backlog of orders and the laser going down we are trying as hard as we can to get everything out as fast as we can.
Title: Http://www.xport1.com
Post by: nitropowered on April 21, 2005, 07:25:00 PM
QUOTE(Xport1 @ Apr 16 2005, 02:21 AM)
Guys PM me if you have not gotten your order yet, we are having some driver issues with the laser and thats holding up the current batch of orders. We are getting a new cpu for the laser monday and will be back up and running then. No one has ever been ripped off by us and neither will you. Between the backlog of orders and the laser going down we are trying as hard as we can to get everything out as fast as we can.
Title: Http://www.xport1.com
Post by: bigdiiddy on May 02, 2005, 10:25:00 PM
i have a halflife 2 panel instead of a halo2 panel and i was looking forward to having a halo box but no go and i saw a pic on this forum that had a 3d image and a etching (2 panels)well there is no way to order that so i'm waiting for that 2 hopefully i will see this soon but not likely why have something around and not   available to the normal public and i never got my buttons for my power/eject that were suppose to be in the deal             i've been teased
Title: Http://www.xport1.com
Post by: bunglehaze on May 04, 2005, 03:24:00 AM
biggrin.gif
Title: Http://www.xport1.com
Post by: bunglehaze on May 23, 2005, 02:57:00 AM
sleeping.gif
Title: Http://www.xport1.com
Post by: eddiethewheel on July 14, 2005, 01:06:00 AM
Here's my overall experience with HOTMODZ:

Overall their service sucks.  This is very unfortunate, because they do provide a very superior and unique product.  I had originally ordered an XPOD from them before they were even out.  After MANY months of BS I eventually got my XPOD.  Okay, so I recently decided that I needed an XPOD Mini for one of my projects.  I placed the order on the 27th of June.  The credit card was processed promptly on the 28th of June.  I emailed them down my custom graphic.  So I patiently wait about  a week.  Nothing....no reply.  I send an email......no reply.  I look at the website; order still says NEW ORDER #2452.  I send another email....no reply.  I wait and keep looking daily.  Lo and behold a few days ago the order completely disappears from my ORDER HISTORY on the webstite (www.hotmodz.com).  I send an email AND call from the number provided on my credit card (312)560-5873 and of course get a voicemail from which I have received no reply.  I'm sitting here, with $106 out on my credit card waiting with no single reply at all and no order in their system.  This is beyond fish and bad customer service.  Since I paid with a credit card AND through Paypal if I don't hear from them very soon I'll do a chargeback and report them to Paypal.  This looks like the only recourse I have since Xport1 doesn't seem interested in answering emails or phone calls to his #.

This sucks!
Eddie "thewheel" Woolf
Title: Http://www.xport1.com
Post by: EverestX on July 15, 2005, 12:11:00 PM
What's up Xport?    Site says I have 0 orders pending, I hope that means it's headed to my doorstep.  

- One question man, what on earth do I have to do to get a bezel for my cdrom so it's not the only black thing that says xbox.  --

-Hit me back on here or pm me thanks.  2449

-'Preciate your time.

-EvX-
Title: Http://www.xport1.com
Post by: davehoyda on August 07, 2005, 12:38:00 AM
I ordered my Xpod July the 30th (saturday)  I received the confirmation and it was on the bill I got today for 65.11.  I have e-mailed them twice and have not gotten responses.  I just PM'ed xport1 tonight so I hope he responds because I want my xpod.  My order number is 2486.  Please check on it Xport1 I would like it soon.  I have waited 8 days already and I hope I don't have to wait over a month like some guys above me.

Thank you,
Dave Hoyda
Title: Http://www.xport1.com
Post by: davehoyda on August 07, 2005, 12:44:00 PM
QUOTE(davehoyda @ Aug 7 2005, 02:49 AM)
I ordered my Xpod July the 30th (saturday)  I received the confirmation and it was on the bill I got today for 65.11.  I have e-mailed them twice and have not gotten responses.  I just PM'ed xport1 tonight so I hope he responds because I want my xpod.  My order number is 2486.  Please check on it Xport1 I would like it soon.  I have waited 8 days already and I hope I don't have to wait over a month like some guys above me.
Title: Http://www.xport1.com
Post by: EverestX on August 12, 2005, 01:15:00 PM
beerchug.gif to Xport1

-EvX-

Title: Http://www.xport1.com
Post by: Xport1 on August 14, 2005, 07:00:00 AM
I want to let anyone that is waiting for a current order that we are backup and are trying to get caught up by next week. Thanks
Title: Http://www.xport1.com
Post by: madsci1016 on August 15, 2005, 08:40:00 PM
I have sent many e-mails over the past summer, all with no reply. The address i use is [email protected]. Is this e-mail wrong or are you just ignoring me? I need some information on some parts for my xpod, please pm me.
Title: Http://www.xport1.com
Post by: Xport1 on August 30, 2005, 09:31:00 PM
As of today Aug 30 all orders are out. Thanks
Title: Http://www.xport1.com
Post by: Alex548 on August 31, 2005, 05:44:00 PM
I ordered one on August 4th and my credit card was charged for the product.

2 weeks passed and I emailed [email protected]  on 2 seperate occasions and I still have not received a reply.  Last week I called the Xport customer support number and left a message, but still no reply.

I just read all orders have been shipped as of yesterday (august 30th) so where's my Tracking number? What about an email? Anything that shows you acknowledge my existence?

Anyway, I contacted my credit card company and they are sending me a chargeback form I can fill out and return to them IF I don't receive my product as promised. I hope I don't have to go that route.... I'll be patiently waiting for my product to arrive (as I have been since August 4th.


"Thank You For Your Order XXXX XXXXX

Your Order Number Is: 2491

Date Of Order: 8/4/2005 7:31:00 PM"


**Alex**
Title: Http://www.xport1.com
Post by: w2kj on September 03, 2005, 08:15:00 PM
cool.gif


 beerchug.gif  To Xport1....thanx for gettin' it here.  I love the "white glove" thing too.  Sure will be nice to build it without gettin' it all smudged and scratched before I get a chance to show it off.

--w2kj
 



Title: Http://www.xport1.com
Post by: madsci1016 on September 17, 2005, 04:06:00 PM
Ok this is a long one but stick with me.

This is how it went down for me.
8/04 Ordered xpod
11/04 received xpod
6/05 sent email about getting extra screws
8/05 posted here about extra screws
9/05 got extra screws.

Now as bad as that can look, its really not. During the time between ordering and receiving my xpod, I would get an email from xport1 every other week, explaining the hold up. Having the xpod for almost a year now, I come to the conclusion that I wouldn’t have minded waiting longer, this thing is more than I could hoped for. I can fit FOUR hard drives in this thing, and it is nowhere as ugly as the xtender.

Now a bit of economics 101
Xport1 is a small company. They specialize in etching windows for computers. When they came up with xpod and soon realized it was a very demanded product. From there they had three choices:
1.   Sell the idea to a larger company
2.   heavily invest in equipment for a production line business
3.   continue making them using there current equipment

Now 1 is a bit out there most likely ending with the least amount of profit for xport. 2 seems like the right choice at first but inevitably could bankrupt xport1, so they went with three.
The xpod, although heavily demanded right now, is a limited product. When the xbox360 takes over the market, people will lose interest in the xpod, and orders will dwindle to nothing. There best bet was use the equipment they already own to produce the xpod. Although it severely slows the production of the xpod, it maximizes the profit for xport1. Not to mention the delays attributed to other companies ignoring xport1 because of their size. I know they had a problem with the company that made the cubes in the corners.

So what does this all mean?
The xpod is a great product, and I would recommend it to anyone.
Be patient, It will take a while for you to get your order, and trust me, it is worth the wait.
Title: Http://www.xport1.com
Post by: bunglehaze on September 29, 2005, 04:47:00 PM
biggrin.gif

Title: Http://www.xport1.com
Post by: ydgmms on November 16, 2005, 09:33:00 PM
does anyone know whats up w/ xport1? i ordered a jewel from him on 10/27 and have heard nothing from him since. I've emailed two or three times and have also called the # in the Contact section of the website to no avail.

My customer is waiting paitently for his xbox, but I feel this is making me look like a douchebag. Anyone know whats up? I read his site saying he was behind a few days, but thats about all I know.


Thanks

order #2536
Title: Http://www.xport1.com
Post by: Xport1 on November 19, 2005, 09:42:00 PM
ydgmms I have pmed you....I know some people are trying to place xpods orders. There is a glitch with the software, the shopping cart company switched over their software and some order info was lost as well. We have to reset the xpod amount limit each day so please bair with us. If you are missing an order please PM me and I will look into it. Please include all info on the order and your address with it. We will get your orders out to you right away.
Title: Http://www.xport1.com
Post by: p700a on December 14, 2005, 07:24:00 PM
order # 2542 date of order 11/30/2005 The Xpod, 3D Half-Life2 Add RED Lid lights Add RED underglow lights (Qty: 1 x $92.90)


just wandering wtf is taking so long and when it will prolly show up at my door?i hope it isnt going to take as long as some of the replys i have read so far....i have sent a few emails, but no responses (just like everyone else) i feel that i can wait, but my dad(the person that is paying)doesnt, so im trying to convince him to wait so plz tell me whats going on, thnx
Title: Http://www.xport1.com
Post by: DoTsTeRX on January 09, 2006, 07:34:00 PM
Order Number Is: 2551
Date Of Order: 1/2/2006 1:40:00 AM

The Xpod, 3D
Dragon
Add GREEN Lid lights
Add GREEN underglow lights

(Qty: 1 x $92.90)



Ok, I currently have a big issue with Xport1 and my XPod order.

Look, I can understand delays and what not, but you do not answer any of my emails and I have no idea what is going on with my order. I also see you can't be too busy since my order number (2551) is only 9 orders away from an order number posted here from November. (2542)

I ordered an XPod with all the trimmings on Dec 2nd 2005. At the time I tried to order a XDrive to go with it but your shopping system would not let me. I have sent two emails to you couple days apart with basic questions about why I couldnt order the XDrive. No response from you whatsoever !!

The emails I sent you are below... my order info is below.
If I don't hear something soon I am sorry but I am initiating a chargeback. I am not waiting in Limbo in hopes something arrives and I am not waiting 2 months. Seems to me you have been pulling this same sort of behavior the entire time you have sold these units from what I read here. I wish I read this thread 1st.

I have also logged into your website to check the status of the order but there is nothing there either.

This is no way to run a busines.. At least answer my emails ?
What is going on ?



Thank You For Your Order Christopher Williams

Your Order Number Is: 2551

Date Of Order: 1/2/2006 1:40:00 AM

The Xpod, 3D
Dragon
Add GREEN Lid lights
Add GREEN underglow lights

(Qty: 1 x $92.90)


Sent: Mon 1/2/2006 2:55 PM
Hi,

What’s up with the xdrive?… I really wanted to order one with the xport I purchased last night but every combination I picked said it was not available or something?

Out of stock confused me because I thought you made them ?

Thanks,

Chris Williams



Sent Wed: 1/4/2006 1:49 PM
Please answer my previous inquiry.

I did after all just spend 92.00 with you?

Hi,

What’s up with the xdrive?… I really wanted to order one with the xport I purchased last night but every combination I picked said it was not available or something?

Out of stock confused me because I thought you made them ?

Thanks,
Chris Williams
Title: Http://www.xport1.com
Post by: gablett on January 15, 2006, 09:14:00 PM
Thank You For Your Order
Your Order Number Is: 2554

Date Of Order: 1/6/2006 4:10:00 PM

The Xpod
No, I Want a Plain Xpod Top
Standard Clear 1/8 inch top
Add RED underglow lights

(Qty: 1 x $62.95)

I have sent 5 emails and 3 PMs. I would certainly like to know why it is this is taking so long when he said right when I ordered it that he was getting more acrylic material the next day. I am building this for a customer and this is giving me a terrible reputation. His website says 2-3 days along with the confirmation email. I just want to know whats up so I can tell the person who has already paid for something. And I live by myself in the city and the UPS man will not leave a package on my door step, someone has to be there to sign. So I need to know when it shipped and if there is a tracking number so I can arrange to either pick the package up or have someone there to recieve it. Ive done my end, you have your money. Now will you please keep up your end?

Thanks.
Title: Http://www.xport1.com
Post by: Xport1 on January 20, 2006, 04:32:00 AM
all orders are out
Title: Http://www.xport1.com
Post by: DoTsTeRX on January 25, 2006, 10:07:00 AM
QUOTE
The orders are out, I didnt get a chance to pick up the tracking # today. Hopfully by monday they I can get the time to pick them up but they are all out. I put in the xdrive as well.


QUOTE
Xport1,

I really need an update on the progress of my order and please do forget you are giving me a free blue light bio etched xdrive because of the wait.

Christopher Williams
Order Number Is: 2551
Date Of Order: 1/2/2006 1:40:00 AM

The Xpod, 3D
Dragon
Add GREEN Lid lights
Add GREEN underglow lights

(Qty: 1 x $92.90)



Title: Http://www.xport1.com
Post by: ishada on January 29, 2006, 11:27:00 AM
Thanks for the update xport just wondering if you ever got a chance to find my tracking number
Title: Http://www.xport1.com
Post by: Xport1 on January 31, 2006, 07:30:00 PM
Hi howheels, Im sorry about the acrylic but thats how we get it. I dont like seeing the footprints or scratchs on the backing either, its just something I have no control over. As for the screws its easy for me to screw that up when Im making the packages. I try and make sure there are not any scratches on the acrylic usally its just through the paper and any smudges can be wiped off. As for the instructions they are in my sig. Sorry for the frustration.
Title: Http://www.xport1.com
Post by: ishada on February 01, 2006, 02:13:00 PM
Hey Xport It says my order was shipped But I still havnt got it could I get a tracking number? 2550 is the order number.
Title: Http://www.xport1.com
Post by: ishada on February 01, 2006, 10:55:00 PM
ORDER NUMBER:2550 DATE ORDER WAS PLACED: 12\31\05 ITEM(S):Xpod


      Hey xport need tracking number please, you said orders were out But I aint got nothin yet. Just want to know if there was a shipping delay. Who do you ship with so I can reem someone.
Title: Http://www.xport1.com
Post by: xboxuser5 on February 03, 2006, 01:57:00 PM
never ordered yet but I asked a simple question by pm on here their website and their email and no response to 1 question after 2-3 week's?

can you make a custom top 1/4" with the grim etching I need the top only can I order a top only?

please gimme a simple yes or no or I am not going to bother at ordering any top or complete one's ever simple as that if you cannot answer 1 question it is just plain ignorant  to do what your doing tongue.gif .

Title: Http://www.xport1.com
Post by: TheRhino on February 12, 2006, 09:07:00 PM
Hello. I would like an order update, considering it has been over a month....

Your Order Number Is: 2555
Date Of Order: 1/7/2006 10:34:00 PM
The Xpod
add a custom etch for $30( pls. submit your image to [email protected])
Standard Clear 1/8 inch top
No underglow lights
(Qty: 1 x $85.00)

Custom image was sent twice.  Let me know if you have received it, or what the delay is....

Rhino
Title: Http://www.xport1.com
Post by: ishada on February 16, 2006, 11:01:00 PM
Just got my xpod, quality work. I have a few questions though, Why dont the 3rd and 4th player controller ports quite reach the mobo? I mean its a modders case so I figured you would have to mod something, mostly just curious.
          Anyway thnks, overall it was a frustrating expieriance but worth it. I cant complain much because it works and is sexy. Although I was mislead into thinking it was coming with cold cathode lights not leds, no biggie but leds are nicer smile.gif  laugh.gif
Title: Http://www.xport1.com
Post by: bacicx on March 28, 2006, 05:07:00 PM
Xport1,

My Order #: 2569
Date: 01/30/2006 7:51:00 pm

Product Description:                                                        Price Per Item        Quanity        Total
                             
Laser LEDs                                                                                  $3.00            2             $6.00
customizations:                                                                                                                          
The Xpod, 3D                                                                              $77.00           1             $77.00
customizations: Bio No Lid Lights No underglow lights                                                                                

Product Total                                                                                                                  $83.00
Shipping & Handling                                                                                                        $10.12

Final Total                                                                                                                      $93.12


       I talked to you on one accasion and discussed a smoked case even though my order had been already made, since then have been trying to call and email but no answer and no responce. Have given home # for you to get in contact with me but you have yet to use it. Again, I can understand your frustration with multiple orders and the process it takes for you to get these out the those who have placed them. But I am still waitting. You told me that you would get back in touch with me pretaining to the smoked xpod case. But i am still waiting.
       
        My area code has not changed but i have given you my new contact #'s and my new email address since i have lost the password to your site with my [email protected] address I used to order, again [email protected] (***)509-6489
     
         Also i kneed to if you plan on making up for my frustration and remember it has been leaning more towards 3 months since I ordered the product.  blink.gif  

       Look forward to hearing from you, even though everyone else has something seemingly bad to say but ends up telling it good in the end. cool.gif
                                                                           
                                                                                         bacicx
Title: Http://www.xport1.com
Post by: polo6979 on December 29, 2003, 08:55:00 AM
You bought something from http://www.xport1.com ?

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