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Shopping Forums => WebShop Ratings/Opinions => Topic started by: gwetmore2345 on January 08, 2004, 07:08:00 PM

Title: Http://www.customxbox.net/
Post by: gwetmore2345 on January 08, 2004, 07:08:00 PM: I emailed customer service 5-6 times before I ordered and the longest I waited for a reply was on a few hours. I just ordered a custom case, jewel, and 2 extension cables. So far there customer service is great and I would recommend. I will update when I receive my products.
Title: Http://www.customxbox.net/
Post by: barman on January 08, 2004, 09:07:00 PM: Just ordered 5 X2.3 Lites from them, will update when I recieve the stuff

So far this place sounds great by your comments!
Title: Http://www.customxbox.net/
Post by: gwetmore2345 on January 23, 2004, 08:15:00 AM: Well I ordered on January 8th and I still have not received any of my products. I was told my stuff would ship this Monday but that never happened, then I was told yesterday and that never happened. They are taking longer and longer to answer my emails now. I noticed a few of the things I ordered went out of stock 4-5 days after I ordered mine so I asked them if this was the reason for the delay but they said it was not and that everyone just decided to order at the same time I did. My only problem now is why said something is going to ship when you know it's not going to. Hopefully I'll receive my products soon!!
Title: Http://www.customxbox.net/
Post by: thewickedjester on February 10, 2004, 07:09:00 AM: just as an update to my last post, i still have not received my order, although they were having problems with there jewel supplier. I asked them on mulitiple occasions to ship the rest of my order and ship the jewel later, i even offered to pay a few extra dollars for the extra shipping cost. After about the third time of being told they would do that, but never actually shipping anything, they have not contacted me from my last email for about 3 or 4 days now. they have excellent customer service although.

(edit) Nevermind, i didnt realize that their mail client was down, sorry(/edit)
Title: Http://www.customxbox.net/
Post by: gwetmore2345 on February 10, 2004, 03:45:00 PM: I finally received my producs yesterday after waiting a month to get them. All of the items were to my satisfaction so I can't complain too much. I would use them again but I would hope for less delays if I did. The paint job and the jewel look awesome and the controller port LEDs, reset/eject assembly, and cold cathode all work fine.
Title: Http://www.customxbox.net/
Post by: dfect on February 14, 2004, 11:24:00 AM: Ordered some stuff from them, including some leds and jewels and stuff.. one of the contents was a blue cathode.. when i opened the package.. everything seemed to be right.. but .. i discovered that the catchode was white!..

no other things to complain on though.
Title: Http://www.customxbox.net/
Post by: DJ-phYre on February 16, 2004, 02:56:00 PM
Title: Http://www.customxbox.net/
Post by: Mjkthirdeye on April 30, 2004, 02:23:00 PM: I'd give them 4.5/5 stars because they don't leave you hanging wondering how they're handling the order Great Service,I will definatley order from them again.
Title: Http://www.customxbox.net/
Post by: CustomXbox.net on May 28, 2004, 08:33:00 AM: -Paul
Title: Http://www.customxbox.net/
Post by: CustomXbox.net on May 29, 2004, 12:05:00 PM: Everyone knows the long delays of the chrome cases, but as of now 95% of the regular chrome case pre-orders have shipped and colored chrome cases are going out this coming week. It's pretty ludicrous to say we took your money and ran when you never asked for a refund. Through all the delays anyone at anytime could have asked for a refund on their chrome case pre-order. Just email [email protected] with name and order number and ask for a refund if you would like a refund. But do not say we stole your money, it would be a different story if we denied you a refund, but we never denied you a refund. Thank you.
Title: Http://www.customxbox.net/
Post by: djambic on June 06, 2004, 03:08:00 AM: Will definately order again...
Also Do not fuck customxbox.net.. lol
Title: Http://www.customxbox.net/
Post by: djambic on June 11, 2004, 11:16:00 AM: Got my Halo SE case and power/ eject...
Speed, and satisfaction- Only thing I did not recieve was a shipping retrun label to send my old case back.. O h well you guys dont want it anyway, its the reason I bought a new one.
Title: Http://www.customxbox.net/
Post by: CustomXbox.net on June 14, 2004, 05:52:00 AM: )
Title: Http://www.customxbox.net/
Post by: Novation on June 15, 2004, 11:31:00 PM
Title: Http://www.customxbox.net/
Post by: twisted.penguin on June 16, 2004, 06:49:00 PM: Awesome service, recieved my red CCFL within 4 days, even though its pink, then again, any red CC is pink.
Title: Http://www.customxbox.net/
Post by: Bwsk8 on June 26, 2004, 08:14:00 PM: Fast shipping and I would order agian but I ordered a red cathode and the one that came bright pink but they sent me a piece on transparent red sheet to try to fix the issue. Overal I am satisfied,
Title: Http://www.customxbox.net/
Post by: shaneomac323 on June 29, 2004, 10:04:00 AM: I highly recomend this place i didnt have a paypal acount set up so i sent them a check and the gave me updates on when they got the check and if it cleared or not Great SERVICe
Title: Http://www.customxbox.net/
Post by: ninjax on July 05, 2004, 05:08:00 PM: Simply great do deal with. I did have a problem with some case feet, but the problem was resolved very shotly, and in a professional manner. If you would like to see some of their great work, just check this out. This is my pride and joy.

http://www.ratemyxbo.../gallery/Ninjax

P.S. when are you guys gonna have some more of these cases?
Title: Http://www.customxbox.net/
Post by: iNfErNaL666 on July 13, 2004, 08:13:00 PM: I bought from customxbox and they shipped like i asked, but when i got it to mod it the thing was all messed up i had to have a friend help me mod it cuz it was bad, i didnt get everylil piece of extra stuff that i should have and i one of my pieces was basically broken.

But thank you custom xbox for atleast getting it to me
Title: Http://www.customxbox.net/
Post by: Ge4orce on August 21, 2004, 01:39:00 AM: Bought a new jewel. Very nice. Fast shipping.

Bought a new power/eject board. Very nice. Fast shipping.

Bought a new 8 LED Jewel ring... they sent a 4. I then emailed them about it, and I sent the 4 LED ring back, they then sent the 8 ring. No other problems.

They answer emails fast, and are very nice.

Highly Recommended.

I plan on buying there still.
Title: Http://www.customxbox.net/
Post by: KingSyze on September 08, 2004, 03:07:00 PM: Great site, great products. no complaints what so ever. One suggestion though,
Would it be possible for you to add to your site a way to remember customers, so we don't have to log in each time we go back to the site.

thanks
Dj.KingSyze
Title: Http://www.customxbox.net/
Post by: Nabs on October 09, 2004, 02:15:00 PM: just ordered a modded xbox with hd, came in like 3 weeks...dont work. just frags. says error 16 and wont let me flash, maybe im doin somethig wrong. im guessin i gotta buy a 3ft paralell wire or somthin to flash from my pc. hopefully i'll find some info on these boards.
Title: Http://www.customxbox.net/
Post by: Rabid1 on November 20, 2004, 12:00:00 AM: These guys were great, had a problem with shipping not going thorugh to pay pal. They responded right away to my e-mail and we got it fixed right away. Ordered 4 led halo light, clear jewel and case emblem all worked great. Will definitely order again.
Title: Http://www.customxbox.net/
Post by: ninjax on December 04, 2004, 10:29:00 PM: Another fantastic experience with these guys. Would refer them to anyone!!!
Title: Http://www.customxbox.net/
Post by: Flexside170 on December 16, 2004, 01:14:00 PM: i got LEDs, a custom jewel, a cold cathode, and a clear controller case. All were for a good price and they shipped it fairly fast. I liked the fact that they would accept a check for payment.
Title: Http://www.customxbox.net/
Post by: n3r0 on February 01, 2005, 06:21:00 PM: i ordered 80 led's from these guys and got them in less than two weeks... after i mailed the money order, which is pretty good id say.
Title: Http://www.customxbox.net/
Post by: KMFDM on February 23, 2005, 11:23:00 PM: Will keep you posted.
Title: Http://www.customxbox.net/
Post by: ninja friend on March 02, 2005, 04:55:00 PM
Title: Http://www.customxbox.net/
Post by: crewbeast353 on March 12, 2005, 09:46:00 AM: Great people to deal with!
Title: Http://www.customxbox.net/
Post by: keith1212 on July 25, 2005, 10:51:00 PM: i ordered

1 x     Avalaunch Case badge     $3.19
1 x    Mod inside02 - clear
- Jewel Color (Acrylic): UV Green    $9.74
1 x    Xbox 4 LED Jewel Ring
- LED Jewel Ring Color: Green
- Molex Adapter: yes    $21.99
1 x    Pot leaf - clear
- Jewel Color (Acrylic): ---Clear---    $6.74

on Order #2098 (Processing)
Order Date: Tuesday 19 July, 2005
\Sub-Total:     $41.66
United Parcel Service (1 pkg x 0.51 lbs total) (UPS Ground (3 Days)):    $6.12

will be a week tomorrow and its still not here and i have email customer service still no response i think i will take my business elsewhere next time. ty for noth customxbox.net hope my order arrives this month.........

a very unsatified customer....3 days my ass
keith1212
Title: Http://www.customxbox.net/
Post by: XBL_SUCKS on July 30, 2005, 11:34:00 AM: I just ordered to 1 x S controller - Autobot - and 1 x S controller - Decepticon -
and I can't wait I would rate this shop a 8 outta 10 here is the order number 2102

The only thing wrong is the led mods are kinda expensive like the blank and pre modded rings outher then that they are good
Title: Http://www.customxbox.net/
Post by: HeLLSaTaN on August 05, 2005, 07:47:00 PM: Top notch seller. Fast shipping, good product. keep up the good work ^^
Title: Http://www.customxbox.net/
Post by: ninjax on August 30, 2005, 12:22:00 AM
Title: Http://www.customxbox.net/
Post by: ninjax on September 19, 2005, 08:41:00 AM: The problem has been resolved. I wish it was a lot quicker than this, but the situation did not have to go through a lengthy process of BS. These are, all in all, good people, but they have lost my buisness forever.
Title: Http://www.customxbox.net/
Post by: Bigmojoj27 on September 25, 2005, 12:05:00 PM: I think their site just went down this morning or maybe they just shut down the webshop. If so, DAMN, they were awesome.
Title: Http://www.customxbox.net/
Post by: GEM14 on October 12, 2005, 05:52:00 PM: Order #2220 (Canceled)
Order Date: Tuesday 27 September, 2005 Order Total:

Products
1 x Custom Laser etched Jewel
- Jewel Color (Acrylic): ---Clear--- $15.29

Order History

09/27/2005 Pending
09/27/2005 Processing no problem.

As you can see, on 09/27 I ordered a custom jewel from customxbox.net
On their website they state, "Custom designed jewels will ship out within (1-3) business days." I waited a week and on the website it still read "processing." I sent an email to customer service asking for an update on the order. I did not get a response. Days later, I sent another email requesting to cancel the order and be refunded. 2 weeks after I placed my order I still never got a word from them. So, I filed a dispute through paypal.

As you can see, this was not a good experience for me at all. If they would have communicated with me I may have been willing to wait. I mean, I waited a whole week before I sent the first email. However, they never communicated with me after the first day. I DO NOT RECOMMEND CUSTOMXBOX.NET AT ALL. They never sent the jewel and had very poor to no customer service.
Title: Http://www.customxbox.net/
Post by: SMC on December 27, 2005, 02:44:00 AM: i ordered 4 white leds, red/white front panel leds, halo 2 jewel, and a used case...it took a good month and a half for it to arrive. however when it did, it was in good condition and im happy with it lol
Title: Http://www.customxbox.net/
Post by: maddog06 on January 23, 2006, 07:22:00 AM: Order #2268 (Processing)
Order Date: Wednesday 23 November, 2005
11/23/2005 Pending
11/25/2005 Processing

Products
1 x Custom Badge (Qty1) $4.99
1 x Pot leaf - clear
- Jewel Color (Acrylic): ---Clear--- $6.74
1 x Led Modded Controller Extension cable
- LED color: Green $8.46

Sub-Total: $20.19
Customer Loyalty Discount:
You have spent $42.01 in the last year so qualify for a discount of 1%: $0.20
United Parcel Service (1 pkg x 0.31 lbs total) (UPS Ground (2 Days)): $6.06
Total
Please remember to click the continue button
when you are finished with Paypal
or we will NOT get your order. $26.05 (yes i did this too)

Everyone check out that order date again, yeah today is the 23rd of January.
I even emailed them 3 times from my email, 3 times from their "contact us" link & then i even
emailed paypal, but it was past 45 days (which i didnt know about).
AND I HAVE STILL HEARD NOTHING FROM THEM YET!!!!!!!
Title: Http://www.customxbox.net/
Post by: maddog06 on January 23, 2006, 07:25:00 AM: Thank you for taking the time to contact us with your concerns. I am happy
to assist you further.

PayPal's Guarantee Protection requires buyers to file a reimbursement
request within 45 days of the transaction date. Any request filed past this
timeframe will not be addressed but the complaint will be noted in the
record of the reported PayPal user. The seller will be notified of the
reimbursement request and encouraged to work towards an amicable
resolution. If we find the user has violated our policies, we will
investigate and take appropriate action. If this occurs, you may be
contacted in the future about the status of the filed request.

It is my pleasure to assist you. Thank you for choosing PayPal.

Have a great day.

Sincerely,
Grace
PayPal Business Support
PayPal, an eBay Company

so i guess i'm screwed huh
Title: Http://www.customxbox.net/
Post by: whiteblazer01 on March 23, 2006, 04:03:00 AM: I'm still waiting for my order that I placed several weeks ago. I haven't heard anything. My order number is 2321 placed on Mar. 9th. Please follow up.

Paul
Title: Http://www.customxbox.net/
Post by: whiteblazer01 on April 02, 2006, 06:03:00 PM: Still no reply. Bad business.
Title: Http://www.customxbox.net/
Post by: anotherisp on May 03, 2006, 02:58:00 PM: THEY ARE SCAMMERS!!!!
Title: Http://www.customxbox.net/
Post by: HSDEMONZ on November 03, 2003, 03:23:00 AM: You bought something from http://www.customxbox.net/?

Please leave your experience, opinion, rating and/or comments here!
Title: Http://www.customxbox.net/
Post by: siccx_fox on November 20, 2003, 08:43:00 PM: I bought something from customxbox.net and it got to me in like 4 days and it was very eas to install, had it up and running in no time. Very nice site
Title: Http://www.customxbox.net/
Post by: Presto-X on November 25, 2003, 02:23:00 PM: I ordered a blue breakaway cable and a blue/white power/eject assembly, I received my order in 5 days great price, quick shipping, and good customer service and Im placing a new order right now.
Title: Http://www.customxbox.net/
Post by: Anushian on November 26, 2003, 11:19:00 AM: I recently ordered a custom xbox jewel from customxbox.net. It arrived in the mail today. The jewel looks just awesome, very pleased with it. Their customer service was also great and they always kept in touch answering all my questions.
Great place to buy from.
Title: Http://www.customxbox.net/
Post by: nick1762 on November 27, 2003, 07:00:00 AM: I just got my custom etched jewel yesterday, came out much better than expected, looks fantastic. Fast delivery, and very friendly and helpful customer service.

I'll be ordering more shit after xmas, you know, when i'm not broke <_<
Title: Http://www.customxbox.net/
Post by: FLuKE11 on November 27, 2003, 11:43:00 AM: I ordered a custom blue/white power/eject assembly, and a spiral blue cold cathode on Monday November 24th.

They arrived Thursday November 27th, pretty fast shipping I'd say.

Also they were great with my questions via email. Highly recommended site.
Title: Http://www.customxbox.net/
Post by: megahertz on November 27, 2003, 04:04:00 PM: ive also ordered from them,there cust service is awesome
Title: Http://www.customxbox.net/
Post by: xSpiralx on November 28, 2003, 07:53:00 PM: Well, they actually bought a debug kit from me, but none the less I received the money fast and promptly, will be shipping tomorrow. All in all, they seem to be good guys.
Title: Http://www.customxbox.net/
Post by: ForeverUnknown on December 12, 2003, 01:56:00 PM: ordered a new power/eject assembly. great customer service and communication. quick shipping. what else is there to say:P highly recommended!!
Title: Http://www.customxbox.net/
Post by: JaggedChild04 on December 18, 2003, 02:47:00 PM: today i ordered a white cold cathode and 2 white leds. ( i had 1.5 usd in my paypal i needed to spend extra ) and 15 min later. order proccessed. another 20 and i got another email saying shipped. that was so fast. i expected it to ship tomorrow and not 45 min or so later. will do more business for sure.

will edit post when product is revieced.

u guys rock
Title: Http://www.customxbox.net/
Post by: thewickedjester on December 20, 2003, 04:44:00 PM: Just ordered a case and jewel from them, I really messed up my order and probably caused some headaches but they were very patient and helpful, I highly suggest ordering from them.
Title: Http://www.customxbox.net/
Post by: JaggedChild04 on December 24, 2003, 09:53:00 AM: i just got my package today in the mail.

2 white leds (for eject panel)
1 white cold cathode
FREE controller extension with green led

i couldnt be more please. not only were these the only ppl i could find with white cc. they shipped it out an hour after i paid. and 3 day shipping at that.

20 min later i had the eject leds soldered on and the cc fan mounted. it looks so damn cool.

great seller! i recomend them to everyone
Title: Http://www.customxbox.net/
Post by: JaggedChild04 on December 24, 2003, 06:06:00 PM: hey new post. my other one aint been posted yet since the moderaters need to come across it.

great servisae. fast shipping. very pleased.

however my white dual cold cathode. the inner cathode started melting and the outter one flickering after half way through a dvd. are they just cheap products or what. cause 16 dollers for a cc is kinda pricy. i was gonna drill and take out the middle cathode but id figure id get ur opinion first. whats up.

other then that, servise was great!