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OG Xbox Forums => Xbox Online Gaming (Xbox Live, Xlink, and others) => Xbox Live - Online Gaming Service => Topic started by: Hach on May 01, 2006, 06:52:00 PM

Title: Cannot Communicate With X Live
Post by: Hach on May 01, 2006, 06:52:00 PM

Hi,

I have been trying to find information regarding why i cannot get on xbox live.  i am trying to setup a new account and I am getting an error ... Your Xbox console cannot communicate with Xbox Live because of technical configuration issues.  I have been reading posts about NTSC to PAL switching and the whole x, y, z deal.

Here is my x, y, z

X: 0000-F001
Y: 00C2-01C4
Z: AFFF-0018

Can someone please help?

Thanks (IMG:style_emoticons/default/beerchug.gif),
Hach

Title: Cannot Communicate With X Live
Post by: picopir8 on May 02, 2006, 09:00:00 AM

When did you try to connect?  XBL has been down all day today.

Title: Cannot Communicate With X Live
Post by: Hach on May 02, 2006, 09:44:00 AM

Thanks for the reply.  I tried to connect Saturday and Sunday.  Not today..

Thanks,
Hach (IMG:style_emoticons/default/beerchug.gif)

Title: Cannot Communicate With X Live
Post by: matt h on May 02, 2006, 01:41:00 PM

It's been down since about 5am EST this morning.

Edit: I just called and they said they are doing a spring update. It will be down from 2AM pacific and could be down for 24 hours.

This post has been edited by matt h: May 2 2006, 08:45 PM

Title: Cannot Communicate With X Live
Post by: Hach on May 02, 2006, 02:32:00 PM

Any idea how I can fix the problem.  I know its not due to Live being down cause I was trying it over the weekend and I had friends that were on during that time..

Thanks

Title: Cannot Communicate With X Live
Post by: matt h on May 02, 2006, 03:02:00 PM

There would be no way of even checking to see if it work, since live is down. Even if you make chages you can't check it.

Title: Cannot Communicate With X Live
Post by: Hach on May 02, 2006, 03:15:00 PM

But what changes could I make?  Is there something that can be done that will fix it?  Or will we just not know until live is back up

Thanks

Hach

Title: Cannot Communicate With X Live
Post by: Andrewolu on May 02, 2006, 04:02:00 PM

Live is back up now.

Title: Cannot Communicate With X Live
Post by: Hach on May 02, 2006, 04:50:00 PM

ok now that its up can someone please help me?

Title: Cannot Communicate With X Live
Post by: Hach on May 03, 2006, 06:07:00 PM

any idea.  i tried to use Enigmah to switch the video but nothing.  any other ideas?

Title: Cannot Communicate With X Live
Post by: gipperCJ on May 04, 2006, 05:54:00 PM

So is it up or down as of 7:40pm central time May 4 in the year of our Lord 2006?




I've been trying to get connected for an hour and cannot.

This post has been edited by gipperCJ: May 5 2006, 12:54 AM

Title: Cannot Communicate With X Live
Post by: Hach on May 05, 2006, 04:51:00 AM

the service is up.  my xbox is down.  
Anyone have any ideas or at least point me to someone that can help.

Title: Cannot Communicate With X Live
Post by: Mr_Wormwood on July 21, 2006, 08:49:00 PM

QUOTE(Hach @ May 1 2006, 06:52 PM)

Hi,

I have been trying to find information regarding why i cannot get on xbox live.  i am trying to setup a new account and I am getting an error ... Your Xbox console cannot communicate with Xbox Live because of technical configuration issues.  I have been reading posts about NTSC to PAL switching and the whole x, y, z deal.

Here is my x, y, z

X: 0000-F001
Y: 00C2-01C4
Z: AFFF-0018

Can someone please help?

Thanks ,
Hach

I just got almost the same error and when I did a search I found this thread. It looks like you never got the answer you needed.

my xyz is almost the same as yours.
W:0000-000B
X: 0000-F001
Y: 00C2-01E4
Z: AFFF-0018

Did anyone have any ideas as to what might be causing this? Live is up and running right now but not for my Xbox 1 but my 360 hooks up just fine so I know it is up

Title: Cannot Communicate With X Live
Post by: pricemeista33 on July 24, 2006, 03:25:00 PM

I've had this code as well and believe it to be that in the "Y" line the "C2" code has to do with a corrupt eeprom or processor related.  If you have an eeprom that has been edited or so, that means either the serial number is incorrect or one of the other listings of that eeprom i.e "online key", "hdd key", etc.  This is what I believe to be true for I have done many experiments.  I have used all four of my Boxes and this is what I've come up with.  If you didn't know, the serial number on the bottom of the console sticker must match that of the configuration S/N. In some cases there is belief that the serial number has been edited indeed causing this "C2,3,4,etc.

QUOTE(Mr_Wormwood @ Jul 22 2006, 03:56 AM)

I just got almost the same error and when I did a search I found this thread. It looks like you never got the answer you needed.

my xyz is almost the same as yours.
W:0000-000B
X: 0000-F001
Y: 00C2-01E4
Z: AFFF-0018

Did anyone have any ideas as to what might be causing this? Live is up and running right now but not for my Xbox 1 but my 360 hooks up just fine so I know it is up

Hey Mrwormwood could you look on the bottom of your console (Xbox 1) and compare the serial number to that of the configuration one inside the original dash?  Could you post your findings in this matter so we will know definitely.  If your serial is indeed different than what is displayed on the screen. Then this must be the problem.