QUOTE (brettrudo @ Dec 30 2002, 06:45 PM) |
I ordered mine 12/19/. After numerous attempts at calling, emailing, etc. I finally got through today and was told they were out of stock (now why wouldn't they put this on the site?) Anyway, the not very friendly CS representative told me they were waiting to ship after the holidays and to wait another two weeks or so before calling back. Hmph, I think Xodus needs to find another distributing source, easybuy2000 sucxks in my opinion. |
QUOTE (brettrudo @ Dec 31 2002, 04:57 AM) |
Well, just cancelled mine. spotted-horse.com has them cheaper AND in stock. Will let you know how that goes. |
QUOTE (redfield @ Dec 31 2002, 10:55 PM) |
heh i mustve got really lucky cause they thought my shipment was lost so they sent another out and i ended up getting both in the mail |
QUOTE (ImMoRTaL @ Jan 1 2003, 03:35 AM) |
Hey im from Canada and ordered the matrix on saterday night. Has anyone had trouble ordering from Canada? |
QUOTE (XanTium @ Jan 2 2003, 10:34 AM) | ||
they ARE from canada ... |
QUOTE (ImMoRTaL @ Jan 2 2003, 07:50 PM) |
Im just wondering if I will ever get the damn thing. |
QUOTE (AZNrider @ Jan 8 2003, 06:08 AM) |
This Company is SHADY 50/50 chance of getting what you paid for on time or at all. BUY FROM A COMPANY BASED IN THE USA |
QUOTE (LepPpeR @ Jan 16 2003, 11:37 PM) |
Shaklee, The only reason the scene is as big as it is, and growing everyday is because of the matrix and its breeze of installation. A lot of people dont want to make door stops out of their xbox's and with coments like yours, the scene and most open forums will disapear. My mother told me "If you have nothing nice to say, Dont say anything at all" Obviously growing up in your household, your mother was not a large influence in your life. Anyway, As for the question. I have ordered plenty of chips from them for friends and have recieved them in good time. Trying calling the 800## and asking someone. Things do get lost ya know so you should let them know. Good Luck LepPpeR |
QUOTE (knowledgeiv @ Jan 17 2003, 04:01 PM) |
Something strange is going on with this company now. I know they have horrible service, but they have always fulfilled all my orders (although always late). But now, it's like they have vanished from the face of the earth. They are not responsive to any of my correspondence and apparrently to anyone else's. I checked the weather in Montreal, QC Canada where they are located, thinking maybe they are snowed out of their office, but the weather report didn't say anything of severe whether. Can any you Canadians confirm whether the weather is OK up there or could they be snowed out? Post back here if anyone has had any sort of contact with these people in the past week or next few days. The last time I heard from them was last Thursday (9th). |
QUOTE (goodoleboy @ Jan 17 2003, 07:02 PM) | ||
If you are in Montreal please do us all a favor and check them out. 1751 Richardson Ste 2208 It looks like the 15th was the last day they were in business. The phone says the office is closed and the order tracking page has stopped working. Also the CS rep who maintains the forum is no longer posting since the 15th. So where else can you get a matrix? |
QUOTE (goodoleboy @ Jan 17 2003, 11:02 AM) | ||
If you are in Montreal please do us all a favor and check them out. 1751 Richardson Ste 2208 It looks like the 15th was the last day they were in business. The phone says the office is closed and the order tracking page has stopped working. Also the CS rep who maintains the forum is no longer posting since the 15th. So where else can you get a matrix? |
QUOTE |
Be patient, and wait these guys will do whatever they can to stay in business and fufill all pending orders |
QUOTE (xboxmods @ Jan 21 2003, 02:53 AM) |
well ive finally gotten a reply from someone thats been in contact with easybuy and this is what they have to say: ------------------------------------------------------------ We have spoken to easybuy and they are sending their apologies. They are currently experiencing some technical difficulties but they will hopefully be back by Wednesday Regards Xodus Team ------------------------------------------------------------ i guess we will see on or around wednesday |
QUOTE (knowledgeiv @ Jan 22 2003, 09:34 PM) | ||
That's Spotted Horse. And if you want a Matrix from anywhere, you will have to wait (and they are probably going to take care of their wholesale customers first, since we are the big spenders). |
QUOTE (knowledgeiv @ Jan 22 2003, 11:34 PM) | ||
That's Spotted Horse. And if you want a Matrix from anywhere, you will have to wait (and they are probably going to take care of their wholesale customers first, since we are the big spenders). |
QUOTE (knowledgeiv @ Jan 22 2003, 09:25 PM) |
I just heard from easybuy2000, personally, and they said everything will be back to normal on thursday (I'm not sure if that includes all customers or just the wholesale customers). |
QUOTE (Sentinels @ Jan 24 2003, 01:45 PM) |
This is ridiculous, we should just boycott Matrix, cuz they are as much at fault as Easybuy, cuz they chose a dumbass operation with very weak customer service to sell their product. Even with all this complaint, they aren't even looking to sell their products elsewhere. RIDICULOUS |
QUOTE (xboxmods @ Jan 24 2003, 05:20 PM) |
Today i got this in my email i am assuming its from easybuy Dear Customer unfortunately we have had some problems the last week .at the moment it is impossible for us to send you the order .It could take a month. We will reimburse your money. Please let me know if you have an account with the Royal Bank so like that I can transfer or deposit your money to your account.. We also can send you a certified check. Please let me know what is the best option for you. We are very sorry about all these inconveniences. Regards, Fabiola Garcia [email protected] just f;ucking GREAT eh? f;uck this place what kinda jack;ss's are they shipping illegal sat XXXX from canada and the us wtf now all our chips have been siezed as well? F;CK EASYBUY |
QUOTE (xboxmods @ Jan 24 2003, 09:20 PM) |
Today i got this in my email i am assuming its from easybuy Dear Customer unfortunately we have had some problems the last week .at the moment it is impossible for us to send you the order .It could take a month. We will reimburse your money. Please let me know if you have an account with the Royal Bank so like that I can transfer or deposit your money to your account.. We also can send you a certified check. Please let me know what is the best option for you. We are very sorry about all these inconveniences. Regards, Fabiola Garcia [email protected] just f;ucking GREAT eh? f;uck this place what kinda jack;ss's are they shipping illegal sat XXXX from canada and the us wtf now all our chips have been siezed as well? F;CK EASYBUY |
QUOTE (xboxmods @ Jan 24 2003, 09:20 PM) |
so like that I |
QUOTE (knowledgeiv @ Jan 25 2003, 05:25 AM) | ||
I especially like the grammer in that part. I actually had a customer cancel their order with me and place an order w/ easybuy2000 b/c easybuy2000 says 'in stock' on their website. They sent me an e-mail wondering why they didn't get their chips from easybuy2000 yet, since they ordered w/ overnight shipping. I figured this would have been common knowledge by now, but I guess I'm going to have to start giving these people a warning. |
QUOTE (rgtaa @ Jan 25 2003, 09:47 AM) |
Easybuy's formum has not been up for a few days! They had two forums ISO news and Easybuy forum ...and only ISO news forum is still up! |
QUOTE (BenJeremy @ Jan 25 2003, 02:50 PM) |
Help-Forums, Easybuy 2000's official forums. Stll there. Just the link was removed from the EB2k site, for some bizarre reason. |
QUOTE (blueinfinity @ Jan 27 2003, 07:19 AM) |
likwid u fuckin newbies go cra it up your ass we do not want people like you on this board go away this board is here to ask questions dont make me bitch slap you |
QUOTE (Ronnie @ Feb 24 2003, 06:30 PM) |
If only you spent $1.50 on insurance. Why didnt you? |
QUOTE |
Dear Customers, Currently we are experiencing shipping delays for the Matrix modchip due to two shipments that were supposed to arrive that are stuck at customs right now. As of today, March 26th, orders up to 120000 will be shipped by USPS. EB2k has scanned orders up to 126005 and we have provided these customers with tracking numbers. These numbers are valid, but will not register in USPS's database because we have not yet packed them. We are currently waiting for the two shipments to be released by customs so that we can process these orders. We apologize for the inconvenience and will work hard to make sure everything gets up to date. Please note that we cannot cancel any pending order that has already been scanned with a tracking number. Sincerely, EB2k |
QUOTE (thibor @ Apr 4 2003, 01:52 AM) |
Has anyone placed an order for a matrix chip around the end of March and received the order or even a tracking number? I placed an order on the 1st of April and when i try to track it on their website it says my CC was accepted but there is no tracking number. I am a bit worried after reading these posts. If they said they accepted my CC does that mean they already charged it? |
QUOTE (sulfur @ Feb 24 2003, 02:51 PM) |
God there pissing me off. I first order my matrix in Oct. waiting my 4 weeks to get it, got it, not that bad just took forever. oh then messed with it for a month and didn't get it to work (I tryed everything trust me) talked to martix guys who made mod, they send send in, so i got RMA and sent it in (dec 20) i didn't expect to get money till january, i gave them some time. i called they said oh you should get in a week. Just got off phone with them. they sid now they never recieved it, lost in the mail so i'm out $65 fock! God i hate USPS and Easybuy fock fock fock |
QUOTE (thadon87 @ Apr 7 2003, 06:58 PM) |
Should i cancel and order from extreme-mods.com. Or is there another reliable place i can order a x2 + pogo pins, or matrix. |
QUOTE (shavedrat @ Apr 10 2003, 11:38 PM) |
i ordered from easybuy (in canada) on dec 6 and got my mod on dec 14. no problems. two of my friends in canada also ordered and got their mods no problem. maybe it is just the US residents getting hassled. |
QUOTE (medievil @ Apr 13 2003, 12:38 PM) | ||
ummm..incorrect. Team Xodus doesn't make the matrix, Easybuy2000 does. They are sole maker/distributor. Team Xodus only leased them the design of the Matrix. Thats why Team Xodus doesn't go to a different distributor. All delays are due to Easybuy's hardware side. In all truth, the delays are because they got caught selling satelite hacking items and had to close for almost a month. |