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Xbox360 Forums => Xbox360 Hardware Forums => Xbox360 Audio/Video Technical => Topic started by: Ronu on August 24, 2006, 05:49:00 PM

Title: Audio But No Video
Post by: Ronu on August 24, 2006, 05:49:00 PM

Alright so here is my problem: After leaving my xbox on for a couple hours, id say about 3 or 4 hours, it started to make distortions of the color on my lcd monitor. At first I thought it was the monitor but now my 360 only gives the audio when I start it up. The only thing is that my ring of light isnt red so what i am wondering is if my video card is dead? Wouldnt the red light come on if something broke?

This post has been edited by Ronu: Aug 25 2006, 12:50 AM

Title: Audio But No Video
Post by: Lemon Crevice on August 25, 2006, 10:36:00 AM

i seem to haev a very simmilar problem i can get audio but i don't get video on occasion i do but not all the time and it gets annoying

Title: Audio But No Video
Post by: Ronu on August 25, 2006, 11:06:00 AM

Well now i hooked it up to a regular tv and all i see are little dots on the screen horizontally and vertically spread into a web. So do you think my video card died?

Title: Audio But No Video
Post by: Lemon Crevice on August 25, 2006, 11:17:00 AM

i just hooked up my 360 to a regular tv with the same problem you have it is possible that the video card died but the thing is mine still works occasionally. does anyone know whats wrong and what may solve the problem

Title: Audio But No Video
Post by: hignaki on August 25, 2006, 09:25:00 PM

Sounds like dead/overheated graphics chips. Make sure your console/power brick isn't in a confined space and is properly cooled. If you still have problems, call MS.

Title: Audio But No Video
Post by: G0t M4xx 21 on August 25, 2006, 10:14:00 PM

apparently I heard the ANA chip (video encoder) can die, these are replacable if you have decent soldering skills (its a 144 pin QFP, 0.50mm pitch)

Title: Audio But No Video
Post by: Ronu on August 26, 2006, 03:29:00 PM

Yeah I just called MS and they gave me their bullshit reasons. Apperntly my box isnt under warrenty and they want me to pay $130 for a repair. I would probably do this except I have opened my case to change the eject button for the dvd drive and the sticker kinda looks like it has been tampered with so right now im debating wether to send it in or not. I'll porb just end up buying another core system cause I have the hdd and then maybe trying to fix this one myself. Who knows how to fix the ANA chip? is there a guide to do this?

Title: Audio But No Video
Post by: redwolf on August 26, 2006, 03:51:00 PM

QUOTE(Ronu @ Aug 26 2006, 10:00 PM)

hold on... if you don't have warranty, and paying for the repair, they won't repair it cos its been opened? wft!!

Title: Audio But No Video
Post by: hignaki on August 27, 2006, 06:52:00 PM

QUOTE(redwolf @ Aug 26 2006, 10:58 PM)

hold on... if you don't have warranty, and paying for the repair, they won't repair it cos its been opened? wft!!

They'll only charge you the 130 if you have an unopened console. If you buy the extended warranty and send your opened console in, they'll refund the cost (possibly minus shipping) and send the console back to you.

Title: Audio But No Video
Post by: Ronu on August 29, 2006, 08:17:00 AM

I already asked them that. They said that if the console was opened in anyway then they wont repair it even if it isnt covered under warrenty. They dont care even if you buy the extended warrenty, once you open your case up they wont repair it.

Besides I've already made up my mind what Im going to do with my dead 360.

1. Im gonna scrap it for parts
2. Im taking it to a gun range and shooting it with an AK-47 and then maybe a mauser
3. Then Im going to ship it to MS in a thousand pieces, we'll see how they like that

I will prob also be making a video of me shooting my 360 and it will prob be up in about a week
Then once thats all done im going out and buying a core

Title: Audio But No Video
Post by: sicknasty413 on August 29, 2006, 09:32:00 AM

Wow... that would deffinetly be front page material right there (IMG:style_emoticons/default/laugh.gif)

Title: Audio But No Video
Post by: Magitues on September 05, 2006, 05:41:00 PM

I'm have the same issue. Audio and no video. I bought my 360 on the 1st day of release.

Its played fine for a long time but a couple of days ago the video went away. Bought another cord and that didn't fix anything. The next day I turned it on and it magically worked. I played for about 3 hours with no problems. The very next day the issue happened again. It hasn't worked in two days now.

Does anyone have a confirmed source for this problem?

Title: Audio But No Video
Post by: kingoscar on September 05, 2006, 08:45:00 PM

I have pretty much the same issue. My video started giving goofy colors a few weeks ago and finally died. It started working again for a couple days but then died once more and I can't get it do anything but give audio now. I'm sending it in to MS (IMG:style_emoticons/default/sad.gif)

If you have a similar problem and are planning to send yours in I would do it as soon as you can. They're going to start charging for shipping on top of the insane $139.00 they charge for repairs. Ridiculous.

Title: Audio But No Video
Post by: Ronu on September 06, 2006, 08:33:00 AM

I am about 95% sure that the reason people are getting audio but not video is from the video encoder dying from overheating. but it could also be defective chips, which i really doubt is the problem. I think its funny that no red lights blink when you no longer see video. M$ missed another one, good job guys

Title: Audio But No Video
Post by: Dr_Bad_Vibes on September 19, 2006, 03:58:00 PM

I kinda have the same problem

but the thing is after a few reboots/cable switching and stuff it seems to work again and after a while the process starts over. It doesn't happen when the xbox is on. so it seems to be something that powers up
the xbox or decides what tuner it has to use. My guess is that is kinda works like regular pc cards with
switching between outputs tv/vga/hdtv.

I didnt figure out what the exact problem is.
ive got an eu version running on pal60 atm.

Title: Audio But No Video
Post by: hignaki on September 20, 2006, 06:30:00 AM

QUOTE(Ronu @ Aug 29 2006, 05:48 AM)

Oh yes, because a video of you shooting a hunk of plastic makes you so manly *flutter*

Title: Audio But No Video
Post by: cappy78 on September 24, 2006, 03:23:00 PM

This just happened to my friends 360. He spoke to microsoft and they are sending him a box to ship and repair it free of charge. His warrenty is up on it, so microsoft must be recieving a lot of these problems. Did you guys have the accessory fan on yours? He did. I'm just wondering if this may be a cause to this problem.

Title: Audio But No Video
Post by: Dr_Bad_Vibes on September 25, 2006, 03:58:00 PM

Well i didn't and it wasn't in a case so heat could not be the problem. The thing i had this problem for like a few mins and started switching the cables and stuff and it worked again. a few days later same problem occured. after a bit of fiddling it still didn't work. The day after i just turned it on and it worked again. But now it seems dead. (it still boots the games & stuff.

but the box have been opened so i lost my warranty on this one. I still think it's software/firmware related and not realy the hardware....

Title: Audio But No Video
Post by: mkon on October 30, 2006, 09:03:00 PM

QUOTE(cappy78 @ Sep 24 2006, 04:54 PM)

Yup the same thing happend to me just now I have no video but I have audio. I just got a Nyko Intercooler for the 360 today this is a accessory fan. I used it once this afternoon and tonight my Xbox has no video. The kicker is the 360 is 3 weeks old and the warrenty is void.

This post has been edited by mkon: Oct 31 2006, 05:04 AM

Title: Audio But No Video
Post by: Methadon on November 05, 2006, 07:21:00 PM

I got a friend that has this exact same problem. I told him to take it back to wal-mart, since their return policy is 90 days I think. He still has the box, reciept, and it's unopened, so everything should work fine. He had a 2005 manufacture date on his tho, I wonder if he bought someone else's returned xbox...

Title: Audio But No Video
Post by: x96mnn on February 18, 2007, 06:34:00 AM

(IMG:style_emoticons/default/sad.gif)
Add me to the list as well!!

Played fine up until I connected to Xbox live last Month. When I did this it stated there was an update for my console which I downloaded and installed. I had not used the console in two weeks being away, when I returned I played for about 6 hours over two days and the screen started to display the colors odd, I switched diplay modes and it came out of it. Did this a few times and then one day after I restarted it noting but audio. Called MS and explained the issue and how it occured after I downloaded a patch, concole is about about 6 to 7 months old and they are having me send it back for replacement. I am on the hook for the shipping.
No mods on the console, tech never even questioned me on it though which I thought was odd.

Title: Audio But No Video
Post by: georaldc on February 24, 2007, 05:44:00 PM

Same problem here (even made a new thread, didn't notice this old one). After a PGR3 update, the colors would look very wierd with lots of bleeding and a green tint over everything. It would somtimes fix itself on its own, or after a restart. Then yesterday, no more video was being displayed after a reboot.

Title: Audio But No Video
Post by: 1019sea on February 26, 2007, 11:03:00 PM

Same problem here. Started with green flashing across a couple of games that I played, and then the next day boom! No picture, only audio. From what I've read, it appears to be a GPU problem that only M$ can fix

Title: Audio But No Video
Post by: serath on March 01, 2007, 03:41:00 AM

Have you guys tried the "Towel trick"? My xbox did the exact same thing. I did some searching and found that if you wrap your 360 in a towl (to cause it to get really hot) it will work again. The popular opinion is a cold solder joint that has come loose. wrapping it up for 10 minutes or more while it's on causes the joint to re-attach itself. Honestly... this worked for me and it was fine for a while, but the next day same problem. Towel trick fixed it again so I could play for a bit longer a second time... Just search for it.

Title: Audio But No Video
Post by: damianjmcgrath on March 01, 2007, 03:56:00 PM

My brother had the same problem tonight, and I was racking my brains to think what was wrong.

I went on this forum, the Microsoft X-Box support website and everything.

After about 4 hours, I realised.......the bit that goes into the X-Box was set to HDTV and not TV, meaning no pictures were being displayed.

God, I felt silly!

Title: Audio But No Video
Post by: Jeff.604 on March 05, 2007, 06:30:00 PM

Mark me down for the same problem.

Title: Audio But No Video
Post by: Aku on March 07, 2007, 10:29:00 AM

I just started to have the same problem on a launch system.

since its out of warranty and its been opened, I guess m$ won't fix it even if I pay?

I wonder if adding a VGA connection would bypass the problem?

http://forums.xbox-s...howtopic=522608

has anyone tried or can offer an educated guess?

Title: Audio But No Video
Post by: jza802k on November 13, 2007, 06:20:00 PM

I have the same problem. I have tried with the vga cable instead of the component and i get the same problem. I have read somewhere that people have found that resetting the video setttings helped. It didn't for me though. I will include the process in case it helps anyone else. Remove any discs from the xbx and turn it off. Turn it on again but while the console is loading up press and hold the Y button and the R Trigger. The xbx will reset itself. My xbox also had the RRoD a while back. I remedied that problem by doing the heat gun trick, followed by the towel trick, and finally the x-clamp replacement. Does anyone know where I can buy replacement vga chips?

This post has been edited by jza802k: Nov 14 2007, 02:20 AM

Title: Audio But No Video
Post by: xjsunx on November 13, 2007, 09:38:00 PM

Yea, it seems once your system gets this problem it's done for good. xclamp fix didnt do anything for me. Likewise for the penny fix. I got the video to come back once by doing the y button and r trigger thing but then I lost it when I changed the resolution.

Title: Audio But No Video
Post by: iqplus on July 10, 2009, 02:01:00 PM

When your video stops working and audo still plays it is the same thing as the 'ring of death'. You can fix the xbox by replaning the x clamps with an xbox 360 x clamp fix kit you can get off of ebay for $10. Just buy the kit and follow the steps on an x clamp fix video found on youtube or google. If you're not familiar with electronics you should still be able to do it if you follow the steps and take you time. Good luck. if you need help e-mail me [email protected]

xboxscene.org forums

Xbox360 Forums => Xbox360 Hardware Forums => Xbox360 Audio/Video Technical => Topic started by: Ronu on August 24, 2006, 05:49:00 PM