Post by: Riker2k on November 19, 2003, 05:52:00 PM
). The good news, is that when I did get it, it was packaged really well and nothing was missing. Install was a little tricky but I got it in about 5-6 hours total. For what it's worth, the xbit must be really hot as I was just on their site a couple hours back and it says it ships in 10 days! If you've already waited this long it may be worth holding on... Have they confirmed that it's shipped yet?Riker2k
Post by: chefelf on November 19, 2003, 06:56:00 PM
Post by: naff44 on November 19, 2003, 11:49:00 PM
ordered it tuesday afternoon at about 2pm, woke up wednesday morning to find it on my desk only paid for firstclass post not overnight
Post by: yannotmi on November 20, 2003, 07:13:00 AM
All
I ordered from them Thursday 13th @ 1:30PM. It was shipped from Cali on Friday and I had it Saturday.
Don't go cracking on someone because of one instance. The company was great for me. Personal experience sux sometimes but read about you are cracking on first.
Yannotmi
Post by: FunkmaztafoX on November 20, 2003, 07:28:00 AM
overall satisfaction: 7 of 10
Post by: JRSiebz on November 20, 2003, 01:38:00 PM
I got mine in exactly 8 days after i ordered it, but that was months ago.
Post by: FullMetalPacket on November 20, 2003, 08:29:00 PM
Post by: dsscircuits on November 22, 2003, 10:15:00 AM
Post by: globin on November 23, 2003, 07:10:00 PM
Post by: LargePig on November 24, 2003, 02:17:00 AM
A little mre expensive, but the guy is really helful and they come pre flashed.
Post by: cybrpunk on November 24, 2003, 04:35:00 AM
First, modchips are a VERY hot product and it's hard for the resellers to keep them in stock. Often times the shipments received by the resellers are hardly enough to cover the orders on-hand. The simple solution, of course, is to buy larger lots but that becomes difficult when the manufacturers can't produce them fast enough to fill the demand. I've had experiences with a few shops now that just can't keep these things in stock. DMS seems to do a little better at meeting the demand but there's not much that a reseller can do when they're waiting on a shipment.
Secondly, these guys are often running an operation with less than half a dozen people total. They're handling upwards of 100 orders per day and often times things get mixed up. I had a bad experience with a reseller recently and was a very similar boat as yourself. What made the difference for me is how quickly they responded to my emails and made restitution for their errors (shipped via Priority when I paid for overnight). I was quickly transformed from an unhappy customer into one that would definitely buy from them again (The Console Corner FYI - thanks Steve!).
One thing I would like to see changed is how the resellers handle back ordered products. There are some out there that actually stop taking orders when they're out of stock - or even list the product on the website (or news section) as out of stock. It doesn't take much effort to keep customers informed and a simple email definitely helps customers rest a little easier.
I wouldn't base a judgement on one experience. The best thing to do is research in the webshop forums here and also check www.resellerratings.com ... with those two resources combined you should be able to find a reseller that you feel you can trust.
Best of luck and happy modding!
Post by: YLA G on November 24, 2003, 07:14:00 PM
| QUOTE (FullMetalPacket @ Nov 21 2003, 06:29 AM) |
| ive ordered the x-b.i.t. on divineo and received it 3 days later |
same here.. and i live in not in the UK..
Post by: tobytyke on November 25, 2003, 02:23:00 AM
Post by: sponger58 on November 25, 2003, 02:38:00 AM
Post by: trotos on November 26, 2003, 07:08:00 AM
From divineo.fr (France) to Greece!!!!
Post by: sponger58 on November 27, 2003, 05:33:00 PM
Post by: trotos on November 28, 2003, 03:39:00 AM
Post by: mafianinja on November 29, 2003, 12:16:00 PM
I recieved an email asking if I could wait another 10 days or if I still preffered a refund. I asked for (and recieved) my refund since my console-corner chip has been installed and working for over a week at this point.
Post by: Narse on November 29, 2003, 01:15:00 PM
Post by: Dude2 on November 29, 2003, 02:03:00 PM
Post by: ryoaska on November 29, 2003, 03:47:00 PM
Post by: onge on November 30, 2003, 06:43:00 AM
Great service.
I even got billed twice (MY FAULT) and they fixed it right away for me.
Post by: pjvedder on December 03, 2003, 09:41:00 AM
Post by: kabammi on December 03, 2003, 06:16:00 PM
| QUOTE (mafianinja @ Nov 20 2003, 03:46 AM) |
| They do not deliver! |
Yes they do.. and they were waaaay cheaper than some of the other distros dms has on their xbit website.
Post by: MaTiAz on December 05, 2003, 09:18:00 AM
| QUOTE |
| They do not deliver! |
I'm thinking exactly same as kabammi. I first ordered a x2L+ chip, got it 3 days after order. Unfortunately, it didn't work. So I returned it, and asked Xbit as a replacement. Got it in a week after they got the x2(i returned it in november).
So they DO deliver
Post by: MaTiAz on December 06, 2003, 08:20:00 AM
Oh man, why didn't I just ask them for a X2 chip...
Post by: warbeast on December 08, 2003, 09:01:00 PM