Yeah really. I felt bad for you until you called them asses because they refuse to support a product that was stolen from them.
That's right the clone chips are the product of stealing, so what do you expect them to do? It's offered so cheap because the plant that fabs them, makes extras with cheaper parts and sells them to resellers who are out to make more moeny off the chips than they would off the legitimate ones.
If they sold it to you and told you it was a legit Xenium, they are at fault. If you bought a clone chip to save a few bucks and didnt heed the warning, it's your own damn fault.
Knockoffs for everything are out there, buying them is the mistake that you make, not the people who produce the real deal.
Blame your loss on the real person at fault, yourself.