Topic: Divineo.com -- Xenium -- Still Waiting For It... (Read 198 times)

fatguy · « **on:** January 26, 2004, 06:23:00 PM »

ordered on 15th from Divineo, cancelled last Friday after hearing nothing from them. Ordered from ModChipMan yesterday an my chip has already been shipped. Plus it was $10 cheaper.

Divineo can't handle the amount of orders they've received, but they keep accepting em anyways. I'm a bit disappointed at the scene for making them a sponsor, but whatever I guess.

billiebob · « **Reply #1 on:** January 26, 2004, 06:30:00 PM »

Fatguy.... did you stop payment on the credit card? or did they cancell the order fast?

fatguy · « **Reply #2 on:** January 26, 2004, 06:39:00 PM »

They accepted my cancellation, but I'm betting I'll have to stop payment on the CC before the end of it. If they haven't sent your email yet, the haven't shipped it. If you send them an email telling them you want to cancel your order and that any return shipment of the product will need to be covered by them, they should do it. If not just don't accept the chip and stop payment.

billiebob · « **Reply #3 on:** January 26, 2004, 06:42:00 PM »

Fatguy... Thanks for the quick response... I will do all the above and order with modchipman.... no e-mail as of yet for Divineo for shipping details so I should be safe...

billiebob · « **Reply #4 on:** January 26, 2004, 07:02:00 PM »

Fatguy... Have you checked your CC... I just called and verified that a charge was made the day after my order... so I will have to call them and dispute this since I haven't recieved any goods yet.... should be fun...

WOULD NOT RECOMEND DIVINEO....

fatguy · « **Reply #5 on:** January 26, 2004, 07:06:00 PM »

They told me it would be credited in 10 days. no biggie, if it isn't I'll just dispute it.

clanggedin · « **Reply #6 on:** January 27, 2004, 06:43:00 AM »

I ordered mine on the 16th and I received a tracking number from them yesterday. All I can say is "PATIENCE MY FRIEND!". Don't be so quick in cancelling orders and not recommending companies just because you don't have any patience. If you ordered it with express then it still has to go through the 3 days order processing plus we had a holiday and FEDEX and UPS don't ship on the weekend. I technically should have received my tracking number on Friday, but I got it early Monday morning.

I know you really want your chip, make sure you calculate the orderprocessing time, weekends and holidays in the shipping process.

aunixguru · « **Reply #7 on:** January 27, 2004, 07:06:00 AM »

Bull crap.

Don't order from these pukes!

I ordered last Monday when it said 24 hr ship time.

I paid for the express too.

I still have received no response from them.

I ordered a Xenium from Modchipman last thursday as a backup and got it Saturday.

Installed Sat nite.

Now I am a happy xbox Xenium owner with 250GB HD and 23 games on the hd and loading....

Screw Divineo!

HeeD · « **Reply #8 on:** January 27, 2004, 07:31:00 AM »

I pre-ordered Jan 15th. I selected Xpresspost COD.

Apparently Divineo said they would receive stock on Jan 18th (strange being a Sunday), therefore I presume they would start processing the orders beginning the next day (Monday).

I received my tracking number in an email on Thursday Jan 22. The first couple days the tracking # didn't work (ie. canadapost records not updated) but a couple days later it did, and the last few days tells me only that they received it on Jan 23 and the delivery date is Jan 29.
http://www.canadapos.../delivery-e.asp

According to that, I should receive today... maybe I will and that delivery date is incorrect (I will report back).

I have no idea how many pre-orders they had to process. My pre-order was not placed very early so I didn't expect mine to be first in queue for shipping.

HeeD · « **Reply #9 on:** January 27, 2004, 07:36:00 AM »

I just checked and delivery by Xpresspost to my city is 3 days from quebec.

petegas · « **Reply #10 on:** January 27, 2004, 07:57:00 AM »

well, to credit divineo, I preoreded a xenium and got it 3 days after the official release date - shipped via xpresspost across canada. I also tried to order an Xbit in decembr and they were very good about refunding my card when they couldn't get stock.

MrPaulAR · « **Reply #11 on:** January 27, 2004, 10:39:00 AM »

My boss ordered from them around the 15 or 16. He emailed asking for status late last week since he hasn't heard anything and recieved a reply that went something like the following

QUOTE

We have recieved your order and working to get all chips out as fast as possible. Please do not email me again as taking the time to read & respond to this email is keeping me from shipping out a chip.

Sure, that isn't verbatim but that is roughly what he was told. I figured he would be waiting on the 160Gb HD that he ordered from Office Max since it was on BO but nope, he got it 3 days after ording.

aunixguru · « **Reply #12 on:** January 28, 2004, 01:02:00 AM »

I finally got an email from Divineo (a wekk after ordering it) saying they had shipped my chip.

I already got one from modchipman in 2 days so I will refuse delivery and have AMEX credit my account.

I won't do business with a company like Divineo.

I looked all over their site for a way to cancel my order and could not find one.

Tommy Vercetti · « **Reply #13 on:** January 28, 2004, 01:20:00 AM »

Whats funny is these people dont even bother to come on here being a OFFICIAL SPONSOR and let peopl know what the hell there problem is. Someone has no clue of how to run a business.

SupremeHolyness · « **Reply #14 on:** January 28, 2004, 04:49:00 AM »

yea this is gonna be my last time ordering from them also. i ordered like 2 weeks ago cod. still no tracking number. i dont have cc so i guess this is my only option.

Author Topic: Divineo.com -- Xenium -- Still Waiting For It... (Read 198 times)