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Author Topic: Eb2k Where R U?  (Read 90 times)

Crang

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Eb2k Where R U?
« on: November 22, 2005, 03:59:00 PM »
I don't know about calling them, but I have been to their offices. They are in Montreal, Quebec Canada. Last time I went they were in business.
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chronic_

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Eb2k Where R U?
« Reply #1 on: November 24, 2005, 09:16:00 AM »
try live chat on the website or calling the american offices, worked for me.
the london callcentre seemed too have some random answering the phone which wasn't too cool, but as soon as i went on live chat i called america and all was well. I'd try that.
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mt80

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Eb2k Where R U?
« Reply #2 on: November 27, 2005, 03:27:00 PM »
QUOTE(kosmicki @ Nov 25 2005, 09:09 PM) View Post

They saw fit to move servers without letting any of their customers know.   Tracking info is down, phones were down for a week.  Called wednesday, said call friday to get info.   It has been three weeks since I placed my order and have NO contact from them about any delays, my emails have gone unanswered for two weeks.   I'm going to cancel my order ASAP.   Called today, said call monday.  "Our database is down."   This is complete BS, no way to run a business.


You aren't the only one cancelling their order.  Only ordered because I've installed several x-chips before, hopefully I'll have the same luck with the Xecuter 3.  
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rasstar

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Eb2k Where R U?
« Reply #3 on: November 28, 2005, 12:40:00 PM »
I am having the same problem. Calling now to cancel my order.
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bucko

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Eb2k Where R U?
« Reply #4 on: December 01, 2005, 11:40:00 AM »
Shouldnt this topic go in the shop rating forum? blink.gif
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mentalv

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Eb2k Where R U?
« Reply #5 on: December 10, 2005, 01:13:00 PM »
Still havent got a single response. I have taken steps to get credited with my credit card company. What a shame! I love my X-Chip on my own XBOX but trying to install the new 1.6 solderless they sold my for my friend has been impossible, nothing but FRAG and I have read every single post on their support forums.
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