I thought I would add the e-mail exchange that has been going on for a while now. I have deleted the sigs to save space:
the order is going to ship next week. I can't tell you anyting different.
You can keep sending e-mails and post as much in the Help Forums it isn't
going to get you your chip faster. We can only ship it next week.
Regards,
Sent: Thursday, April 10, 2003 7:41 PM
Subject: RE: Where is my order?
Where is my order. You know the one. #1143XX. Back in the beginning of
January. The one you were gonna ship 4 weeks ago. The one you were gonna
ship 3 weeks ago. The one you were gonna ship 2 weeks ago. The one you
were gonna ship 1 week ago. Do you remember? Where is it???
I WILL NOT GO AWAY!!!
I will keep posting on help-forums until I get the chip.
I will keep posting on xbox-scene until I get my chip.
I will post to anyplace that I can until I get my chip.
I don't understand how people are ordering these chips and getting them a
couple weeks later when I can't get mine AFTER 4 F U C K I N G MONTHS!
Don't give me any s h i t about credit because the charge went through on
Jan. 10 and you have been sitting on my money since then. GIVE ME MY
CHIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-----Original Message-----
Sent: Friday, April 04, 2003 10:58 AM
To: Xxxx Xxxxxxx
Subject: Re: Where is my order?
HI,
The order is with the shipping dept and they are shipping orders out.
Please be patient I can't do anything right now until they have given me a
tracking number.
Regards,
----- Original Message -----
Sent: Thursday, April 03, 2003 10:06 PM
Subject: RE: Where is my order?
Where is my chip? My order number is 1143XX. Still no chip or tracking
#.
-----Original Message-----
Sent: Thursday, March 27, 2003 9:26 AM
To: Xxxx Xxxxxxx
Subject: Re: Where is my order?
It should ship next week.
Regards,
----- Original Message -----
Sent: Wednesday, March 26, 2003 9:32 PM
Subject: RE: Where is my order?
When EXACTLY will I receive my chip?
-----Original Message-----
Sent: Friday, March 21, 2003 12:35 PM
To: Xxxx Xxxxxxx
Subject: Re: Where is my order?
The backorders are still being shipped it is taking longer than I had
anticipated. The order is in shipping and should ship by early next
week.
Regards,
----- Original Message -----
Sent: Thursday, March 20, 2003 7:03 PM
Subject: RE: Where is my order?
If the chip that I ordered three monthes ago was going to ship
overnight on wednesday like you said, shouldn't I have it by now?
-----Original Message-----
Sent: Monday, March 17, 2003 3:32 PM
To: Xxxx Xxxxxxx
Subject: Re: Where is my order?
Not all orders will be able to be shipped today. The backorders
should all be shipped by Wednesday.
Regards,
----- Original Message -----
Sent: Monday, March 17, 2003 3:34 PM
Subject: RE: Where is my order?
So if you are shipping overnight I should have it tomorrow then,
right?
-----Original Message-----
Sent: Monday, March 17, 2003 8:45 AM
To: Xxxx Xxxxxxx
Subject: Re: Where is my order?
If we refund you the overnight shipping cost then we cannot reship
it with overnight deliver. We cannot control when orders get lost by the
courrier in the mail.
Regards,
----- Original Message -----
Sent: Thursday, March 13, 2003 5:21 PM
Subject: RE: Where is my order?
When do I get the refund for the overnight shipping?
-----Original Message-----
Sent: Thursday, March 13, 2003 11:32 AM
To: Xxxx Xxxxxxx
Subject: Re: Where is my order?
The order seems to be lost in the mail. We will reship the
order.
Regards,
----- Original Message -----
Sent: Wednesday, March 12, 2003 10:53 PM
Subject: RE: Where is my order?
Where the hell is my chip or my refund. The tracking number
you sent says it has been sitting in customs since 1/17. When am I going to
receive my product?

? Also, when am I going to receive my refund for
overnight delivery - it sure hasn't been overnight. 3 months is not
overnight.
-----Original Message-----
Sent: Monday, February 10, 2003 9:23 AM
To: Xxxx Xxxxxxx
Subject: Re: Where is my order?
The order shipped with www.marlau.ca
The tracking number is 124XX
Regards,
----- Original Message -----
Sent: Saturday, February 08, 2003 9:56 AM
Subject: RE: Where is my order?
When will my order ship?
Order number 1143XX
-----Original Message-----
Sent: Thursday, January 09, 2003 2:09 PM
To: Xxxx Xxxxxxx
Subject: Re: Where is my order?
Mike,
Orders take 48 business hours to process and there will be a
delay as mentioned on the website due to the holidyas, it should ship
by monday
Regards,
----- Original Message -----
Sent: Wednesday, January 08, 2003 8:27 PM
Subject: Where is my order?
I ordered a Matrix mod on Sunday night with overnight
delivery.
The site said the item was in stock. That means it should have
shipped on Monday and I should have recieved it on Tuesday. Wednesday is now
gone and still no chip. I checked the tracking on the site and it said it
was still processing. I thought overnight was really overnight, not
the day after you guys got around to shipping it. If the item is going to
be shipped,
I expect to be reimbursed for the difference in the two
shipping charges ($18.00 - $5.50 = $12.50 refund).
Order number 1143XX