I placed a order with him and sent my XBOX and hard drive. He calls me up and tells me my hard drive was dead. He checks the warranty on the hard drive and finds out I have a month left. He sends in the dead hard drive installs the new one and installs anything and everything I needed to get started. I can now enjoy my XBOX. I do not have to worry about someone coming over and borrowing a game without me knowing because all games are backed up on the hard drive. I work with mother boards, electrical wires and computers most of the day so I have the skills need to mod an XBOX but after seeing this guy's work all my orders will go to him. I have people that ask about my system and I am just tell them one thing, "GO TO THIS GUY." I plan to order from him again and again. The XBOX just blew me away when I recieved it. Thanks