I too am having a problem with getting ModChipMan to discuss a return. I sent my PS2 and XBOX to him months ago to be modded. He shipped them back, and I was very happy with the XBOX, but the PS2 would not load a game if it had been running for more than 10 seconds (which meant I have to wait for 30 minutes everytime I want to switch games). At first, he was helping me figure out the problem, but after I mentioned that i was thinking about sending it back for repair, he stopped replying. I've sent about 4 emails, I've used the "contact me" option on his website, I've even sent him a PM on these forums. Tom, if you read this, please PM me. I hope we can get this worked out.