I've had no problems with them at all. Ordered Aladdin Advance Chip in April 4th, and was shipped out the next business day (sent email saying it was shipped out) and I got it in 9 days for the day they sent me the email. Chip works, installed with no problems at all. So could be they really had a bout of bad times, which CAN happen to any shop (just look at Easybuy2000 and their constant "Will be available in 2 weeks" messages that go on for 3 - 5 months at a time when they are trying to get some new product.
I've sent 3 friends to Modchipnow.com as well, and all have had no problems, though one of my friends got his stuff about 24 days after it was shipped, but the date "stamp" on the package was exactly the day they emailed him, prob. just because it was airmail and you can't control that. So other than the 24 days shipment (which I don't think was their fault, from my opinion anyway) 4 of us have had no problems at all, mind you, these orders were made in beginning of April, so it looks like it was far past the time anyone here is reporting problems. My opinion is it was legitimate problems, or else I would have had the same experience too, as well as my friends.
I am going to order the Aladdin Live chip from there tomorrow and will keep you posted here if I have any problems.
gamerX