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[Trini]

and I still havn't recieved a Tracking Number...This is BS....You would think that I live in canada that it would be fast...YA RIGHT!!!....Service Sucks BIG TIME

[Rob155]

[KingViper]

I ordered an X2.3 programmer from them, which their website said they had.  I got an email saying they wouldn't recieve the item till the 29th of december, which would be too late, so i cancelled my order, but because they wont use Paypal with modchips, (which is stupid because many other companies do), I had to send a money order.  So I waited several days assuming they would send it back and I recieved nothing, not an OK that they cancelled my order or anything.  So I emailed them asking about it, and they said I needed to email them everything I ever got from them, such as emails, order forms off of the internet, my address.  So, I did that, and continued to wait.  1 Week later I decided to email them again, wondering what was going on, this time I was a little more strict about it, telling them that I would pursue my money.  They replied saying that they did email me and that it must have gotten lost saying, "you dont know canadians very well!" as I suppose something that was supposed to make me feel better.  I WILL NOT DEAL WITH THIS COMPANY AGAIN.  The worst customer service ever.  BTW, still waiting on my money order to be sent back.

KingViper

[bad_vlad]

I placed an order with them on January 14th, wanted the chip right away paid for the fastest shipping. A couple hours after I placed my order I received an email stating that they were back ordered, and that my order would go out with the next batch on Jan 20th. Jan 20th came and went with my tracking # still not activated. After reading there latest news, that for some reason they only give you the link to this page after you order. It said if your tacking #  wasn’t moving then you will have to wait till the next shipment. They recommend that everyone change there order to a xenium chip since they were in stock, so I did and I was told it would be here in 1-2 days –well 1 went 2 days went by and my tracking # was still not active. Finally 2 days after I changed my order Canada post received it. Just as the weekend starts so now it won’t be here till at least Monday or Tuesday.
   Maybe this site was good before, but there are complete crap now. I found there methods sneaky, for instance they tell you on there hidden page that if you email them regarding your order or tracking # then your shipment will be delayed or not sent at all. Well that doesn’t sound vary helpful. STAY AWAY for this site. Unless you want to wait a month, sitting there wondering what is going on. Scared to send an email to ask! By the way here is the link to the real news section on there site, http://www.modchip.ca/bo1.html there is no links on the site to get to this page, they only give you this link after you order, and once you read this page and find out that you will be waiting god only knows how long, they will stiff you with a 9 dollar cancellation fee.

B.T.W – don’t get fooled into COD ordering, they send your chip last, if any are left!

[Rob155]

Check this out. I sent the message, asking them to cancel the order. I did NOT put cancel in the subject line, in case it was automated. I instead gave them all my reasons, to sum it up, that they suck in every possible way a business can. I cited every single example, then ended it with asking them to refund and demanding they don't charge me to cancel as the reason I'm cancelling is that they are complete failures. So what do they do? Do they refund me. no. Refund me the difference - $8. No. They just charge me another $8 on top of the $85 of mine they already have. HOLY F@CK are these guys @ssholes!!!! If anyone that has not ordered from these guys wants proof, just ask me, I have loads of emails I have sent them unanswered, saves of their info page, and will cut lines from my bank statement. Just short of a snapshot of their page they day I ordered where it says the item was in stock, and as you can see, a LOT of other people saw the same thing, and pretty much are going through the same mess. If you buy from these guys, you are paying more than any other reseller I've seen since, and taking a HUGE chance. If they have it in stock (which you can never be certain of as they LIE) you are all set. If not, expect to be raped like a pretty 100lb man in a state prison facility. I will as of tomorrow have to call my bank, cancel my credit card, and hold out to do or buy anything else until a new one comes in, JUST to not be f#cked by these pricks. The fact that these guys don't say PEEP in here whereas other resellers interact with their customers only goes to show what we are talking about.

[dompatones]

They Called Fedex, then Fedex Called me saying the package was not opened, like the delivery guy would check, so there is an investigation on their part now.
Well they said they are going to take care of me. They probably do not have the chip in stock anymore, and it will take months to get my problem solved.
1 month and 1 day after and still no chip, I just decided to Flash my x box, did the solder job monday night and I hope to have tome to finish it today. 90 to the trash can.

If you want to buy from them check the bo1.html page mentioned on the posts above
I will not buy from them ever again.

[BiCX]

QUOTE

12:05 Jan 28th LATEST NEWS message from factory: We are back on duty. Thank you for your mail. We will reserve the Qty for you. Regarding the delviery, we will know more details in 2 days.

Looks like they'll be getting some soon. I hope you guys get your chips  

I cancelled my X2.3 order for a Xenium, they confirmed my order 2 days later and told me they'll ship as soon as the Solderless adapter arrives, which OzXodus says is 'very soon'  

So far so good, I'll let you all know how it works out.

[Mr_Beefy]

Well I finally got my chip, a month and a half after ordering it from these jokers.  I ordered my chip way back on Dec. 21, 2003 when their website saide they were "Fully in Stock".  Then after I ordered, they tell me they are backordered and told me I  would have my chip in 1 week.  My credit card was charged the day I ordered.  That one week turned into a month and still no chip.  After countless emails they finally get back to me and don't even say sorry.  I threaten to cancel my order and then they get all nice and stuff and offer to sent me a xbox cd case or something for the inconvience.  They also told me if I cancel my order they would charge me an $8 fee, I was like WTF you were the ones who  said the chip was in stock and chharged me for a chip you didn't even have to ship me.  I told them ok that was fine I would keep the order and take the cd case.  Then I get an email from them asking me to change my order to a different chip so they could ship it.  I agreed (read bent over backwards for this company, did whatever was asked of me including settling for a different chip than I ordered when they were supposibly "Fully in Stock"...) so then my chip arrives WITHOUT the cd case they told me I would be getting...  I mean come on guys what kind of customer support do they have?  This was by far the worst online experience and I hope people who read this will think twice about ordering from these guys. I mean I was charged for a chip a month and a half before they even shipped it.  Good luck with these guys...
Kirk

[GodCoolin]

I ordered from these guys and got a FAKE Xenium.
Not only were they fake but they advertised the REAL chip, not a fake chip.
BULLSHIET!!!!!!!!!!!!!

[brahm2]

QUOTE (ozXodus.com)

FRAUDSTERS EXPOSED ! MODCHIP.CA no longer official Xenium resellers. It has come to our attention that people are confused as to exactly what is happening regarding certain so called "respectable" sites selling fake chips. We had said earlier that we did not want to start a war with cloners and scam artists and for the main part that is still true BUT, when a supposed official reseller of ours starts to sell fake chips and tries to pass them off as authentic Xeniums we cannot and will not just sit back and keep quiet. It is one thing to openly sell "clones" but when you intentionally pass off fake chips as originals you are not only a blatant thief but a fraud and a downright criminal. MODCHIP.CA is one such site and is the first that we have verified as a fraud. We can confirm that they did have original stock bought from us officially but they have not since re-ordered from us and are therefore willingly and knowingly selling "fakes" and passing them off as originals. WE WILL NOT ALLOW THIS and are extremely angry and disgusted at the audacity and cheek of such criminals to defraud you. What disgusts us is that these greedy, money hungry, thieves will go so far as to LIE to you and claim total innocence as if they did not know what they were buying. THAT IS IMPOSSIBLE. What really makes us wonder is how many other times this has been done by these thieves or how many other products they are passing off as "originals" to unsuspecting customers? (is anything sold by these guys authentic?) Fraud is a serious and punishable offence and we cannot sit back and let it continue. We apologise for this long post but ENOUGH IS ENOUGH. We urge all of you that have bought any fakes to report to us immediately and we will assist you in any way we can. Claim your money back and refuse any exchange. We will direct you to a proper and professional business. We WILL NOT SUPPLY these guys any more and until WE SAY SO, they will NEVER stock official OzXodus products. We do not and will not support FRAUDSTERS!!

http://www.xbox-scen...pEAmiTFBEpi.php
http://www.ozxodus.c...=article&sid=21

[HSDEMONZ]

QUOTE

After sending large payment for large oder of Xenium chips and promissed the chips and a banner on xenium main website within 2 days nothing happened. They kept our payment and shipped nothing and did not reply to our emails or phone calls. Finally after almost 2 weeks of contacting different team members, they finally shipped the goods, but still no banner as promissed simply because they also sell directly to the public from another site in Canada. We are tired of their immature and childish tactics and were very bemused by their crappy business practices - they were obviously new to running any kind of business

This is funny.

Whether OzXodus was dicking them around is irrelevant.  They made a decision to buy from a clone seller.  That was a conscious decision.  thier options were as I laid them out before.. either SELL the real Deal.. sell fakes, or sell neither.  They CHOSE to sell FAKES.. and sell them on their site as if they were REAL.. at full price.  that is FRAUD.

If I want a clone.. I expect a clone price.  Considering how cheap the clones are in quality.. and how cheap they are to produce... this is disturbing that they charged customers nearly 60 bucks US for a fake.

Now.. if they were pissed about being dicked around.. why did they not simply post about it?  Then.. it would be OzXodus that would look bad.  Funny.. how the forums here and elsewhere have no mention of this problem.  Hell.. people can always come to me.. and I can check in with people and say.. wassup! With no alleigence to any one chip maker.. I'm probably the most unbiased seller here.  All I expect.. is chips at a good price.. and chips that work so that I don't have to listen to IRATE customers.

Instead.. modchip.ca chose to sell fake chips.. taking the low road.. and ignorantly hoped they wouldn't get caught.  They assumed their customers were stupid. they also assumed that the chipmakers don't check their customers/official resellerers periodically.

Ignorance and Greed.  2 Powerful things.

QUOTE

they were obviosley new to running any kind of business

Now modchip.ca shows their ignorance.. and clearly does not know or understand who OzXodus was formerly made up of.

QUOTE

We then bought from another source and they tested 100% the same

At that point.. they knew EXACTLY what they were doing.  It's also clear that they DIDN'T test 100%.

QUOTE

We will give a guarantee that if ANY of the chips you have sold are faulty or do not work as they should - we will give a full refund AND a working chip in return - We are THAT confident - Xenium need to grow up - We wished we had stuck with only Xecuter as they gave you full support and a professional service.

If you had stuck with only XECUTER.. and not sold clones.. people would not be upset with modchip.ca.  Instead.. modchip.ca saw the $$$, said screw Xenium, screw the customers, and went where they could make more $$$.

What is worse.. after reading the site.. they continue the FRAUD.

QUOTE

If you look here.. they don't even show a picture of the CHIP they are selling.  That is an official Xenium Picture.. of an Official Xenium Chip. Theirs do not look like that.  For a picture of what theirs looks like.. check the pin threads.

So.. not only did they commit fraud before.. but now after the facts are out.. they now continue.. but not admitting fault.. by not listing the CHIP as it actually is.. a CLONE or FAKE XENIUM.  Then.. they add insult to injury.. by still trying to sell tham at full REAL XENIUM Prices.

It's listed as Still in stock.

So.. for 79.95 CDN.. I get a verified 100% working (haha.. like the ones that don't work now?) CLONE CHIP at the same cost of a REAL CHIP. Is that supposed to be a deal?  what a crock.

Exactly why would anyone be dumb enough to fall for that crap?

To top it off.. modchip.ca still show the chip from the main menu as the Chameleon PE.

QUOTE

 to modchip.ca. The dumbest Clone seller yet in this scene.

[HSDEMONZ]

Anyone who orders an "xenium" from modchip.ca after this post.. deserves to get a fake.. and the problems that can occure from using it... or attempting to assuming it works for you at all.

[cpz]

bought x2 lite awesome service

[Cryofax]

The good news is they had an Xecuter 2.3+ Lite chip when everyone else was out of stock, and shipped it right away, real deal, it works great...

BAD NEWS : Their prices are already high, but they overcharged me $17, and now will NOT RETURN E-MAILS.

Won't get my future business and I recommend you don't send money to these crooks either

- Cryo

[Mookers]

 I then got an email saying my order was processed and they gave me a tracking number. Man I gotta say that was fast!!!    I had placed and canceled orders with 2 other places because I had waited since monday for any emails at all and today is Thursday. A well I think I found a new place to buy stuff and it's    www.modchip.ca    

I'll edit this post and tell more when I get the chip  

EDIT:

Monday July 26 2004 11:30am EST

ok Today is Monday July 26 2004 and I placed the order on Thrusday July 22 2004. I just tracked the package and here is what I got.

2004/07/22 17:33 WINNIPEG, MB  In transit to delivery office      
2004/07/22 17:23 WINNIPEG, MB  Shipping details electronically submitted

So far so good , looks like i got a legit tracking number to  
More to come as I get the info.


EDIT:

Well all I can say about these guys is WOW!!! I made the above edit at 11:30am this morning after I tracked it. I get an email from back home (where i had it sent to) and it was there waiting in my mail box for me before 1PM!!!! Now that's service!! Ordered on thursday recieved before 1PM Monday!!!  I havent had a chance to look in the package to see how it was packed or anything, but that's just due to the fact that I live 1 1\2 hours away by car. So far these guys get a A++ from me!!