Top-notch customer service, personable, fast, and cheap.
Had an Xbox 360 with a DVD drive that wouldnt read game discs anymore.
Patrick tried swapping out the PCB board with another drive, then tried a whole new drive, still no go. He then discovered that an IC on the PCB was toast. So instead of giving up, he removed the chip, and resoldered a new one onto the PCB board.
All this was done while he was sick too.
I essentially had a completely dead 360, and he resurrected it.
He only charged me 65 bucks for the new DVD drive, and 15 for the labor. Service like this would cost WAY more anywhere else in the city, and it probably wouldnt have been fixed.
From the time I took it in, to when I got it back, it was only 3 days. Most of that time was waiting for a part to come in.
Well worth the hour drive from Millwoods.
Thanks Patrick!