QUOTE(xbox360player @ Sep 16 2010, 03:34 AM)

You should have received an email telling your order was shipped, however, yes, there is no tracking number, but you have nothing to worry about that at all. Check you spam folder, also we update paypal status as well.
Regarding the ticket, can you tell me your ticker number? We check the ticket daily between 6-8AM EST (except weekends/holidays), so I don't think we would let a ticket stay in open status for more than 48 hours in weekdays. But, please tell me your ticket number so I can check it for you.
Where are you located? If you are not in USA or CANADA, in order to have a tracking number the cost is additional $60. (by air).
Usually to UK is even faster than to any Canadian locations, We have customers in UK usually get their item in 2-3 days. To US is usually around 4-5 days, but it is not always the case, so to be on the safe side, we always tell customers to wait 5-10 business days.
The trackmypak.com is trick, don't forget about the date range, but you should have nothing to worry about as we ship daily (in another word, your order is shipped within 24 hours after your payment), except Saturdays and Sundays. Sometimes we do ship on Saturdays.
Again, I am here to help you, if you have any issues please let me know, again the best option to obtain support is via ticket system, as we can keep tracking the history of the problem.
Hello xbox360player.
thanks for clearing up any doubts.
Yes i received reply to my ticket a few minutes ago.
I'm located in Pakistan, and Canada is on the other side of the globe so i was said my pacakge can take 2,3 weeks to reach.
Still i'm cool with it and i like diygadget (will order more spi jtags , hoping i get the first one fine

)
And thanks for the coupon code. it helped.
I'll recommend diygadget to anyone looking to buy ps3 modchip related boards. they shipped mine out within 24 hours of ordering

.
One request, i wish you guys accepted credit cards (without paypal). Paypal accounts aren't usable here and i had to transfer money to a friend's bank, and then he ordered via paypal for me, so i was limited to few orders caz of funds in his paypal.