It still stuns me how the media industry get away with making us gamble our money.
In any other industry, you get to try the product. Whether it be clothing, food or even a new car. You get the ability to refund if you are not satisfied, or not purchase if you decide it's not for you (in the case of clothing at least).
The media industry are hoping their millions spent on advertising/trailers/gimmicks will overshadow the serious lack of content within. Once we've bought in, we cannot return the goods.
My example - I bought FIFA 07 for the 360. The game is full of flaws. The ball sometimes returns to the centre spot for no apparent reason, it crashes more times than I would care to mention and the commentary is almost always wrong. This to me is a fault.
To Electronic Arts (et al), it's a bug. Nevertheless, I went to return the goods under the Sale of Goods act. I was told it wasn't valid enough for a return, since the disc itself wasn't faulty.
Every piece of media (cinema included) should be on a try before you buy basis. Games should have a 24 hour policy. Game in the UK used to have a 10 day no quibble policy, which was great (and I believe now stopped). All stores should offer you at least a day to sample the goods. If they are as good as the price you would pay then there wouldn't be an issue.
There's the sting - we all know that a lot of the stuff out there isn't even worth the cost of a blank DVD.
It's about time the media industry was brought into line with the rest of the consumer world and give us the choice whether we really have to keep this piece of crap game just because we were suckered into buying it.
Martin