I don't know why everyone is so happy

I'm angry that i've bought 4 controllers with an obvious design flaw, only to be told that if I want 4 good ones, then I must go out and buy some more

I am disgusted that Microsoft are going to take our money AGAIN! for something we should have gotten in the first place.
They should have a free replacement program.
Here's how the final conversation went over at Microsoft, one week before the 360's launch.
Xbox Tester: Sir, I have some serious concerns about the new console.
Bill Gates: Oh really?
Xbox Tester: Yes, nearly half of the units are showing three red lights and aren't working.
Bill Gates: Meh, probably nothing.
Xbox Tester: But Sir, Most of our test games are scratched beyond repair, plus, most of the drawers refuse to open.
Bill Gates: La La La La La, sorry, what?
Xbox Tester: And the d-pad is absolutely unusable, we keep dying in most games because of it.
Bill Gates: I doubt anyone notice.
Xbox Tester: God damn it man!!! It's a pile of crap!!!!! It sounds like a jet engine and gets hotter than the sun!!!!
Bill Gates: stop worrying, it'll be fine. We must beat sony to the punch or we'll lose customers to them.
Xbox Tester: This will backfire sir, I'm going public with this.
Bill Gates: One word and i'll have you shot.