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Author Topic: Question About Live And Pre-payed Cards  (Read 131 times)

marcmdm2005

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Question About Live And Pre-payed Cards
« on: November 18, 2009, 10:30:00 PM »

I went to a local Walmart and bought a 3 month card for Xbox Live.
I brought it home put it in and good to go for another 3 months.

Nothing has ever changed on my account from day 1 for a year. And low and behold Micrsoft sent me a email about a week later saying "We cannot charge your Credit Card on File for your 3-month Pre-Paid Card."
So they canceled my Gold Live Service.

I was like wtf so I checked with my bank and low and behold they were trying to charge me the full 3 months even after the card.

I called Microsoft. They hung up on me. Over 20 times.
I sent emails with my problem and they will not return my call.

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brandonbigdog

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Question About Live And Pre-payed Cards
« Reply #1 on: November 20, 2009, 03:20:00 AM »

did you let your gold service expire? I just checked my membership status today after i got banned and they have my membership set to automatic renewal, which is something that i would of never set up to begin with. Maybe it has something to do with that.
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marcmdm2005

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Question About Live And Pre-payed Cards
« Reply #2 on: November 20, 2009, 07:14:00 AM »

QUOTE(brandonbigdog @ Nov 20 2009, 04:20 AM) *

did you let your gold service expire? I just checked my membership status today after i got banned and they have my membership set to automatic renewal, which is something that i would of never set up to begin with. Maybe it has something to do with that.


No i still had almost 2 months left off of my last pre-paid card. I just added 3 months.
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