Print

[burnettx]

QUOTE(Paperstack.1 @ Feb 13 2008, 04:35 PM)

That still doesn't solve the DRM issue/let you play your games & extra content offline... they give that advice over the phone SO many times....

Also it's useless to have points given back to you to re-download the stuff since what you download is saved to your download history. It's basically like they're giving you free points to get something else you haven't downloaded yet

Well that is exactly what does solve the DRM issue. The moment you redownload that stuff your old licence (which is tied to your old console) will be replaced with the new one (which is tied to your new console). You have to redownload because MS puts your license in the download.

I was stubborn as well to redownload at first, but after I tried it worked out just as MS told.

[s2h]

Do what all consumers should do in this situation: don't support the company that screws you over!  Don't buy anything from them and ensure that everybody knows about your bad experience.

[Havok]

QUOTE(troyBORG @ Feb 13 2008, 12:11 PM)

Of course, if I'm not connected to live, I can't get my stuff!  Is that what he is bitchin' about?

Yes... I have owned the console since launch and have never had an Xbox Live Gold account.  

Since I do not have a XBL Gold account why do i need to be connected to live all the time??  Since launch I have connect to Live maybe 6-10 times.  I have purchased many arcade games and play them all OFFLINE.  My console recently died and I have to purchase a new one.  

There is not a network jack near my console... why should I have to install wireless equipment just to play content I already paid for!?  

The solution really is very simple.  Content must be able to move from one system to another.  The DRM system they have is fine except that there is no provision for license transfers.  

I say if I put in a move request from Xbox 1 to Xbox 2.  The next time Xbox 1 connects to Live the license is revoked.  Yes this will allow people to have a completely offline console duplicate the content.  But users taking advantage of that loophole would be very small.  As that box would essentially be banned from Live, which is their current mode of punishment anyway.

[Mozbius]

QUOTE(africamagical @ Feb 13 2008, 04:46 AM)

it "will rrod"? so why is my launch box still going strong? i run that thing into the ground, look at my gamerscore, she has never had one hiccup.

After reading those following links I think that is ok to say that depending on how you treat your system (and luck?) sooner or later you will get the RROD...

http://blogs.guardian.co.uk/games/archives...side_story.html

http://www.8bitjoystick.com/archives/jake_...th_failures.php

[Altima NEO]

Sounds like its time for a 54 million dollar lawsuit

[bidomo]

can't confirm if re-download will work but almost everything worked yesterday I was offline, switched consoles over 3 times but always redownloaded everything to avoid this.


Only some game content (not XBLA games) doesn't load...

[christineyoung]

SOunds like same issue i had but gone through 3 RROD.

Finially decided to just use gold live all the time to get my purchased content as MS gives no SH IT about customers, spend countless hours on phone with people who no squat.


DRM mamagement are controllable on ipods why not xbox, you can transfer/remove on ipods why not xbox....technology exist and apple is running it.

[iwanttheagrocrag]

This is absolutely ridiculous, this just shouldn't happen. i just don't get it, really how stupid.

[Barnolde]

Playing content that you purchased? How unreasonable

[dokworm]

A lot of computer magazines, and some gaming magazines have a 'helpdesk' style column where you can write in to get help. some then contact the manufacturer and try to sort it out and print the results.

If you have this problem, write a coherent and 'professional' sounding letter to all of the magazines. This is the sort of thing that needs to make it into the general media if anything is ever going to change.
MS doesn't like to see a letter that hits a readership of hundreds of thousands that mentions their hardware is unreliable *and* they screw you on purchases made from them.

Personally, I have bought a lot of stuff off live. I have to play it all offline as I cannot get broadband at my house. I take the console into work after hours to download any demos and games etc. about once a month or so. but the last thing I bought was space giraffe, when I started hearing about this DRM issue I can't take the risk of spending any more money.

Not all of us can be online just to play. Even if you can, you shouldn't have to, and if you're taking your xbox around to a friends place it makes it a total PITA if you have to be online to use what you paid for.

It stinks, it is un-necessary and I think should be illegal under consumer law. take it to the magazines, the papers, your local consumer action group, and tell anyone that will listen, and let MS know that you have stopped purchasing content because of it.

I've been an xbox fan since I bought an XBOX1 release console, but although I love the games on the 360, I'm on my third paid for 360, and this will be my last MS console, and when it dies, I won't be buying another, it and the games will be sold.

I'm done with this.

[swishaha]

this is the first time i've heard about this DRM problem. luckily thats one thing i haven't ran into while playing my 360.  but this is another fine example of the lack of customer service from MS.  makes me so mad, guess thats why i refuse to pay for their services anymore.  there is no real way to solve the majority of issues were having with our consoles when dealing with MS.  only solution i can offer is drop MS as a whole.  hey if that means fixing the console yourself vs receiving a refurbished console that doesnt play your content, oh well.  all you that are having the 3rod issues check out the forums there are two great methods for fixing your 360. cost would be less that shipping cost to MS.  personally im done with MS.  ima take their product they sold me and use it the way i would like.  hopefully soon we'll be able to boot home brew.  til then see you on xlink, no more xbl for me.  and keepin it real with XBMC, 360 sux.

[dokworm]

QUOTE(africamagical @ Feb 13 2008, 05:46 AM)

it "will rrod"? so why is my launch box still going strong? i run that thing into the ground, look at my gamerscore, she has never had one hiccup.

I'm interested to know if you have been running it in hidef that whole time.
The only launch 360s I have seen that still work have spent most of their lives in standard def.

[TMownsu]

This is a pretty sad deal we all have to go through on this content stuff. This is one of the main reason we are seeing other companies that offer dlc. Are now not including DRM into the files. It is unfortunate that we will probably have to wait till next console in order to have this resolved. I am also done with any dlc that has nothing to do with games. Why this matters is like last december if live isn't working we are F***** because we cant login to double check our paid for content. MS fumbles again.  

[GOVATENT]

QUOTE(mr-apples @ Feb 13 2008, 07:31 PM)

I am surprised no one has tried taking this up with their credit card company.  

If I fell into this boat, I'd be calling Visa and dropping chargebacks on everything I purchased within the last 6 months.

Hitting them in the pocketbook like that will make them take notice.

I plan on making one more call. not a nice one. I plan on getting a lawyer. I will try calling the bank and chargeback on the games. I don't play em, but there is no reason that my brothers have to sign in to my account to play games we payed for. My account had my credit card information in it.

[BRD]

One thing about the phone line deal is that right before the end of 2006, I was talking to English-speaking people (from Texas, I think) who knew EXACTLY what was going on.  They explained to my why it had happened and what they would do to fix the problem.  But then there was some bullshit deal about "we have run out of tokens for refunds" line and they said to try back the next Monday.  After that it was all a bunch of people who can't even read a damn script and basically reset the whole process after each call.  Heh, on one of the calls, the foreign guy asked me what my question was and then immediately gave that "Thank you for calling XBox support have good day" and hung up.  

Maybe someday the DRM will be cracked and we can simply hook up the HDDs to our computers and fix the problem ourselves as well as liberate other games to compensate for MS ripping people off.