OK did no one read the posts last time this was news? Are there really that many who are so eager to voice an opinion they don't bother to look at the details before saying something unfounded?
Look in the last news post about this, I posted there too but to make it short:
1 ITS CLASS ACTION FOLKS!! These guys are not making $300k each... they are suing on behalf of thousands and maybe millions who suffered during the outtages.
2 No, no one can garauntee 100% service coverage, and in case unexpected issues come up, no it would not be right to sue. But nothing unexpected happened, MS sold a LOT of consoles (which they knew they would) they got a lot of Live signups (which they knew they would) they didn't increase server ability for the influx of new customers (which they knew was coming). This is not a case of an accidental outtage, it's a case of negligence on their part.
I said it in the last post, a doctor wouldn't be liable for a scar that came from burning off a wart. He would be negligeable if he poured nitrogen on your whole arm and scared you badly.
3 Yes we each only lost a few dollars over this... MS made how many much money for the weeks (actually live is STILL giving a lot of people problems) during those weeks? Why should they get the profit for time the service failed due to THEIR negligence?
4 Giving away a game could be looked at as making us as consumers whole but it does little to nothing in terms of encouraging MS to avoid this sort of behavior in the future.
Again, if you are 30 minutes late getting home for curfew, it would be silly to ground you for 30 minutes... you would get grounded for days/weeks right?
5 To those who say we should ONLY get refunds for our 2 weeks have you done the math? 10 million users at $50 a year is $500 million dollars... thats almost $10 million a week...
In 2 weeks MS makes $20 million in Live subscriptions...
$5 million doesn't even cover refunds for 2 weeks!!! If you argue we deserve refunds, well you are then arguing that MS should pay MORE than $5 million!!! Now there's irony for you.
People voice opinions in the last news thread on this issue that Americans are stupid sue happy morons... that's uncalled for an uneducated, but it sure doesn't help anything when people jump into criticize a situation they haven't even bothered to try to understand thoroughly...
Better to keep your mouth shut and have people think you an idiot than open your mouth and remove all doubt...
I think it's Chancer who's sig says think before you post... it's pretty obvious a lot of people didn't.
Oh and as for MS being limited in how they can tell us how they are fixing live and how close we are... doesn't that mean live is STILL not fixed? So much for 2 weeks... and I don't need someone to tell me that they are still working on Live... how about this, how about they way they tell us Live works is... WE CAN LOG ON AND USE LIVE RELIABLY? That's all they have to say!