Stupid MS, i was on the phone for hours about that mostly on hold, finnally the guy comes back and says i need to use a different passport :@ i use that passport everyday for msn messenger, now my xbox tab doesnt work and the alerts dont tell me if my xbox buddy's have signed in to live. i had to use this stupid new passport, and it stinks, and also it seems tech support has no more to offer you than whats on the website about this issue, like the guys were clueless who i spoke to, at the end they just said the only thing i could do was make a new passport and hope that one will link, it did but sadly i lost my msn features i use all the time.