QUOTE(JQE @ Nov 6 2012, 07:07 AM)
I will admit we made a mistake with RxE we thought it was closer than it was when it went south.
I am sorry to everyone for that, and we did what we could with F3 to make things move forward again.
That being said, this was announced as we are going into large scale closed beta testing and would leak anyways. So should i wait for someone else to steal our thunder? no. We are sharing our news. It will be released soon, no idea when cause we can't predict what large scale testing will bring forth, i am not a large company with large rooms and people to test.
Our tests have been sensational and everything is coming together well, we are gathering users now and will be starting tests in the next few days and the goal is to continue adding people until we know its stable with large volumes and open it up.
hope this helps to move things forward.
I don't want to sound like a complete jerk, but RxE Was not the first instance of this happening. I love your products, I probably wouldn't bother with a 360 with out them, but the whole jump the gun on announcing thing wasn't just a one time deal with you guys.
On top of that, some of you are just plan rude. Multiple times I have asked questions (politely and grammatically correct in in the appropriate forums) when you had your own forums, only to be rudely answered (or told I wouldn't be getting a answer) buy a member of the staff. I don't remember all of them off the top of my head, but one time it was asking about whether or not 3TB HDDS would work with the 360 when they first came out, and the response I got (from a staff member) was something along the lines of "This isn't even worth looking into or bothering with because no one would need that much space, why don't you just get rid of some of your games." Another time it was filing a bug report, because you had both UK and US English options in the menu, but "Favorites" was spelled "Favourites" under both (at lest at the time). The response was something along the lines of "This is not a bug, learn to spell." Another time I was trying to explain how you could improve the load order of box art to make it LOOK like it was loading faster, by simply loading them art assets in the order that they appear in the list, instead of what ever load order you where currently using. This first response was a very rude "Stop asking us to do this, we can't make it any faster." and then after I re-explained my self, and added how media center programs like XBMC do this to make it look like all the banners/movie posters/etc are loaded instantly, even when they are not, then next response was more along the lines of "Stop having so many games and this won't be a problem."
The list goes on. Your teams biggest issue is you need a PR/Consulting guy, the team comes off as rude, arrogant, and having a habit of biting off more then they can chew and not following through. Are all those things true? Probably not, but it doesn't show, and some simple filtering could do a load of good for your image. Same thing with this whole domain name thing now. Seriously? Lets not even get into how you got into your current situation, but domain names and websites are not hard or expensive things to get, create and maintain. Even if it was a matter of server load or space, you can still set up shop somewhere else (kind of like you are already doing) and point your domain name there.
Anyway, now that I'm sure you feel I'm a complete jerk, I'd still like to say I love your products when they do come out, and I hope you continue to make them in the future.