Topic: My 360 Died Today : ( (Read 450 times)

clerks37 · « **on:** January 31, 2006, 06:57:00 PM »

called 1-2800-4my-xbox and they said that i will get a box by Friday it Will be empty and to send back the system and power supply sense it's a core i don't have to send my hdd as i got it from wal-mart does this sound right to any of you I was on line with Madden 06 and it locked up so I powered off and turned it on and got 3 red lights flashing so turned off took off hdd still the same m$ says it's common sense it was A launch day core this suck all weekend and no 360

flashfreak · « **Reply #1 on:** January 31, 2006, 08:38:00 PM »

What r u complaing about? Your box is broken and they're going to fix it for you, did u expect them to come and do it for u in 5 mins while u wait?

Tobb555 · « **Reply #2 on:** January 31, 2006, 08:59:00 PM »

thats what you get for typing "M$"

clerks37 · « **Reply #3 on:** February 01, 2006, 12:04:00 AM »

I got the put off email from them

[email protected]

To: email removed don't want spammed
CC:
Subject: SRX1008500742ID - Your Request for Xbox Service
Date: Tue, 31 Jan 2006 19:33:06 -0800

Dear Xbox Customer:

Thank you for contacting Xbox Customer Care. We have received your request for service. Please prepare your console and follow the instructions provided by our customer service department. You will receive an e-mail as soon as the next step in the process has begun.

Thank you,

Xbox Customer Care

Note: This is not a monitored e-mail address.

mgamer20o0 · « **Reply #4 on:** February 01, 2006, 01:59:00 AM »

its a sad sad day. o well you will get a new one.

metaldevil · « **Reply #5 on:** February 01, 2006, 07:01:00 AM »

I don't see what the big deal is. You're a consumer, and you did the right thing by sending it in. Most people just sit there and complain about how "MS sux0rz" and whatnot. Hopefully, it'll get back to you shortly, but I'm sure there are other things to tide you over until it does.

RuthlessCrib · « **Reply #6 on:** February 01, 2006, 07:37:00 AM »

Ya support for me has been good for the most part. My second 360 I got in 5 days total with me shipping it and back. Now waiting for my 3rd one? 3rd ones a charm right?

metaldevil · « **Reply #7 on:** February 01, 2006, 10:17:00 AM »

QUOTE(RuthlessCrib @ Feb 1 2006, 09:44 AM)

Ya support for me has been good for the most part. My second 360 I got in 5 days total with me shipping it and back. Now waiting for my 3rd one? 3rd ones a charm right? (IMG:style_emoticons/default/sad.gif)

What state are you in?

RuthlessCrib · « **Reply #8 on:** February 01, 2006, 01:27:00 PM »

QUOTE(metaldevil @ Feb 1 2006, 11:48 AM)

What state are you in?

CT I called support today and they still have it. Sent it the 25th or 26th. Since I SHOULD be getting a new one after 2 bad ones and since I originaly paid for a brand new one I dont know what the hold up is this time.

metaldevil · « **Reply #9 on:** February 01, 2006, 02:13:00 PM »

Sorry to hear that, Crib. I hope it gets to you expeditiously, but you know how these things work sometimes.

mrpunchy · « **Reply #10 on:** February 01, 2006, 02:35:00 PM »

I sent mine on Thursday and had a new one on Monday.. I do not have DHL service they had to use UPS.
I could not have been happier with the service. When I got the new one I understood how messed up my old one was. This one is not even half as loud.

clerks37 · « **Reply #11 on:** February 02, 2006, 04:34:00 PM »

still no box from ups yet !!!

still no box from ups yet !!!

clerks37 · « **Reply #12 on:** February 03, 2006, 01:28:00 PM »

still no box from m$

still no box from m$

deakphreak · « **Reply #13 on:** February 03, 2006, 01:39:00 PM »

You cant really expect to file a claim for a replacement on the first of feb and then 2 days later be upset that your box didnt arrive yet.... how often do you receive stuff that quickly? I know your upset since you have to go without your 360 for a while but you will live.

clerks37 · « **Reply #14 on:** February 03, 2006, 02:10:00 PM »

yeah i know they told me it would be overnighted thats why i posted no box yet it should be here Monday

Author Topic: My 360 Died Today : ( (Read 450 times)