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Author Topic: Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon  (Read 515 times)

YUNG ERIC

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #15 on: April 16, 2007, 11:20:00 PM »

who knew cheap tiny rubber pads could protect so much.

The only time I moved my 360 when it was on was when I scratched my GOW disc.

For anyone that got the ring on there disc I recommend Madcatz disc repair. $25  fixed my GOW disc plus its reusable vs $20 each damaged disc.

anyone in the houston area want to do a controlled experiment? need 1 samsung (I have one) and 2 hitachi. I'l see what my friends have and see if I can do one. and if anyon has a benq then that would be cool too.
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BoNg420

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #16 on: April 16, 2007, 11:33:00 PM »

This happened to my brother before.  His COD2 disc scratched.  I took it to gamecrazy and they have a nice disc repair machine and it fixed it.
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BoNg420

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #17 on: April 16, 2007, 11:43:00 PM »

QUOTE(Chronic Mitosis @ Apr 17 2007, 01:41 AM) View Post

Just from the xbox-scene forums I alone have seen a lot of problematic 360's. Seems to be "If it ain't one thing, its the mother f$#king other." I want a god damn 360, but shit like this is why I haven't bought one.

It sucks, the system has so much potential and so many problems.



Its not like the system has an incredible failure rate.   Some people may 'abuse" their system.  So it ends up breaking.  There is only really a small % of people who have failed systems.  Some people have launch systems that still work great.  I know a few people.
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feflicker

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #18 on: April 17, 2007, 12:02:00 AM »

Hate to say it, but this is VERY old news. That being said, it is nice to see it get media attention, maybe MS$ will FINALLY fix it.

By FINALLY, and VERY old news, I refer to the fact that this same problem plagues Sammy's on the Xbox 1 as well! I've seen ~20 Xbox 1 Sammys doing this same thing over the years, including (2) that I have owned.

I have witnessed my old 360 (launch) do this a couple of times as well (only on backups though). I don't have that machine anymore, it eventually gave me the red lights of death and I got a new console.

My hypothesis has always been that it was the lens. I believe the reason is that the laser gets weak over time and the lens moves closer and closer to the disc to try and read it. Eventually the lens actually comes into contact with the disc and scratches it.
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gee360

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #19 on: April 17, 2007, 01:06:00 AM »

I have same problem it scratched my need for speed Carbon. ( I have Hitachi Drive).
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comradpoplin

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #20 on: April 17, 2007, 01:15:00 AM »

my hitachi drive has worked perfectly but a friends samsung has done this twice now and once i was sitting there when it did the console wasnt moved and nothing was done to interfear with it while it was in operation.
all in all this feels like old news around these parts, theres been speculation and fixes for this since the release of the console but all thirdparty and the only real way this can be sorted is by m$.

m$ are starting to think they are the not so secret service deny everything, id like to see figures on double sales of games because of replacemants due to his defect i know its impossible but it would be intresting to see how much has been waisted replacing these games before m$ trade back service started wich is still a rip because you have to pay for there defect still, its just a bit cheaper
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andi_06

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #21 on: April 17, 2007, 01:33:00 AM »

I dont understand how ms continue to get away with what their doing. Companys cant willingly sell a faulty product, then tell you its bad luck. And the people that say "you shouldnt have adopted early" that is irrelevant, if your buying a $600 peice of electronics you expect it to be fully tested and working.

Its like me buying a brand new car then having a major engine fault and people going well you should have waited for the new model, it just doesnt work like that. Is it no one has the money to take on these crooks, or are they just above the law ?

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LordX

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #22 on: April 17, 2007, 01:38:00 AM »

QUOTE(Xx The 0ne xX @ Apr 17 2007, 02:44 AM) View Post

Only samsung drives have this problem? if so im glad i have a hitachi


No, both drives useing Sanyo Lasers , exactly same model.
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Foe-hammer

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #23 on: April 17, 2007, 01:51:00 AM »

The circular scratches come from moving the console from a hoizontal to a vertical position, or visa versa, with a game already in the drive.  It doesn't even have to be powered on to cause the damage when rotating the console, but when it is turned on again, the disc will usually get scratched. This is old news that even MS gives a warning label on the system for.  That being said, I think it is rather ridiculous that turning a video game console from vert to horiz with a game in the drive would scratch a disc.  MS should have resolved this before launching the console.
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d-range

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #24 on: April 17, 2007, 02:08:00 AM »

QUOTE(Foe-hammer @ Apr 17 2007, 09:58 AM) View Post

The circular scratches come from moving the console from a hoizontal to a vertical position, or visa versa, with a game already in the drive.  It doesn't even have to be powered on to cause the damage when rotating the console, but when it is turned on again, the disc will usually get scratched. This is old news that even MS gives a warning label on the system for.  That being said, I think it is rather ridiculous that turning a video game console from vert to horiz with a game in the drive would scratch a disc.  MS should have resolved this before launching the console.


This is not about scratching caused by moving the console with a spinning disc in it. In the TV show they did mention that there was a warning label on it, and that you should not move it while in operation because it might scratch the disc. Still, they got somewhere around 1000 complaints of people with scratched discs who *did not* move their console and were able to reproduce the scratches on multiple machines, without touching them.

If you check the 10-year old kid who plays GoW and GRAW (yes, I think that's ridiculous as well), he has his 360 in something like a wooden stand, on one of the higher drawers. I can imagine the whole thing might resonate (maybe unnoticable by eye) with the insane spinning of the drive, and therefore cause the scratching. All-in-all it does not really look like a 'stable base' for a 360 console. Still, I think it should *not* scratch discs when mounted like that. It's a game console, also used by kids, in small cabinets, tucked between 100s of cables and other devices etc. etc. It should just not scratch discs in such an environment. I know for a fact that portable CD/DVD players don't do that, PC DVD drives don't do that, etc.
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psychy

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #25 on: April 17, 2007, 02:32:00 AM »

M$ just sucks. the x360 is a great gaming console, but every thing else... M$ doesn't give a damn about customers as long they get $ and don't have to fear bad reputation due to such news.
no doubt, M$ knows for sure what the problem is. but why spending money when you can lie and blame the customer. but hey, that's M$ grr.gif
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CreV-

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #26 on: April 17, 2007, 02:52:00 AM »

All my bought games get scratched but my backuped ones doesn't?!


I can clearly see marks on all my bought games.
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Foe-hammer

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #27 on: April 17, 2007, 03:07:00 AM »

QUOTE(d-range @ Apr 17 2007, 02:15 AM) View Post

This is not about scratching caused by moving the console with a spinning disc in it. In the TV show they did mention that there was a warning label on it, and that you should not move it while in operation because it might scratch the disc.

Yet that is exactly what the ding dong did, move the 360 from horizontal to vertical while the game was spinning.  The out come was a given at that point.  So his evidence was worthless.
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Winchy

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #28 on: April 17, 2007, 04:19:00 AM »

He should not be playing those games! With that being said I'm 18 now and have been playing those kind of games for half my life ahah as I'm sure many of you have. But I promise I wont go committing crime and blaming the games wink.gif

I bet the kid is just lying. He just ripped it all open, didn't read the label then started playing and moved his console about, and now his mum is outraged and all that nonsense and trying to change the world and get everyone involved. Kids will lie and put on the water works despite you knowing they've done something. For example I broke my mum's computer by putting the voltage on 111v instead of 230v when I was younger.. it was repaired free because I hadn't changed the voltage wink.gif
Another example being my little brother wrote "YOU ARE GAY" on my back door when he was about 8 but still denies it to this day. I don't think me or my mum would have an 8 year old's handwriting.
I'm glad that I won't be meeting this kid in my Gears matches though.
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quall

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Toshiba-Samsung ODD Might Damage Discs After All - Video and MS Respon
« Reply #29 on: April 17, 2007, 04:34:00 AM »

QUOTE(Foe-hammer @ Apr 17 2007, 03:58 AM) View Post

The circular scratches come from moving the console from a hoizontal to a vertical position, or visa versa, with a game already in the drive.  It doesn't even have to be powered on to cause the damage when rotating the console, but when it is turned on again, the disc will usually get scratched. This is old news that even MS gives a warning label on the system for.  That being said, I think it is rather ridiculous that turning a video game console from vert to horiz with a game in the drive would scratch a disc.  MS should have resolved this before launching the console.

This is a perfect example of someone who posts without reading any part of the thread other than the title, and probably didn't even watch the video.
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