i had a 1 hour phonecal with some numpty about a brand new premium, he kept telling me to get the updat and it will fix it, i said yeah how come when the 360 hung at startup and i couldnt use the bloody drive? eventually he agrred that it was faulty - i tried it on 2 360s same error - and they sent me a new one, ive still got the old one cos im not paying to send it back.
what im wondering is can i clone it and use the image to fix the knackered one? ive had it plugged into pc and it has no errors according to seatools
for info only , i sent a 360 back for repair after i got the 3 red lights 0102 error, got another one back yesterday with my Copy of NFS Carbon in the box!! i seriously expected my box back unfixed but nope got a different box with a hitachi drive in it( mine was a sammy). So if you got a knackered box in europe it might be worthwhile chancing your luck and getting a refurb sent back