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[micraz]

Hey Guy I got new solution i got 1 xbox 360 error code 0102 i change the ac adaptor my xbox work fine but i got 2nd xbox 360 i change another brand new ac adaptor it cant nid help

This post has been edited by micraz: Oct 7 2006, 12:41 PM

[VerbalVenom]

QUOTE(snowblind99 @ Aug 31 2006, 08:17 AM)

The standard Xbox 360 warranty is 90 days.  If you are out of that time frame they will charge you to fix it.  My 360 which I got at launch, recently came down with the dreaded three red lights.  I called MS last night and asked for repair, they quoted me the usual $140 or so to fix it.  However I live in MA.  Our state like others has the Implied Warranty of Merchantability. (Mass. Gen. Law Chapter 106
Sections 2-314, 2-316A) This means that when you buy something it should work as stated for a reasonable amount of time.  9 mos for a $400 console is not reasonable.  I got them to fix it for free at no cost ot me.  Now they tell me it can take up to a month for the process, I told them that was unacceptable.  I asked them to expidite it, they refused.  Well MA also has a Consumer regulation (940 CMR 6.12) which states that if a product is defective the customer can choose a repair, replacement or a refund and that your remedy cannot be limited by the retailer or the manufacturer. In otherwords if they don't play nice and expidite it I will demand a new console.  I have yet to get an answer on that one but will update when I get one.

So any of you that have this issue and live in MA you can get it fixed for free.  If you don't live in MA check and see if your state has these regulations and present them to MS, they will have no choice but the fix it for nothing.  I am not an attorney, just a frustrated consumer who is sick of beta testing products and having to pay them to do it.

Good luck to all of you.

Where can I find information for the Warranty laws in the state of Florida?

[VerbalVenom]

I think I found out the info, but it's worded in legal tongue lol. Gotta like decypher what all this means. I read up about implied warranties I think yesterday, and it's gotten me very interested.

[benice]

AAAARRRRGGGHH!! My x360 is crashing! i have been getting crashes for around a week becoming more frequent.I went to Microsoft Support site as i was getting three flashing red lights(upper right quadrant not lit).I have followed all their online support,removing all power connections and av cables.Even removed the harddrive.The machine loads up dashboard then freezes and goes all pixelated.I have  had my machine since US launch and until recently ran fine.I do not relish the prospect of getting inside the machine(not to mention my incompetence).
My problem is that i own a US NTSC machine and live in UK.
I ordered from VG+ and have a good relationship with them over the years.I have just sent an email to them on this and await their reply.I have also emailed Microsoft x360 support rearding this.
I read on VG+ that items only carry a 30 day warrantee.
If the worst case scenario happens and i have to pay for it to be repaired is it not going to be expensive especially if i have to pay for shipping.
In terms of Microsoft actually reparing the console would the UK microsoft deal with my US Console
Is there not a reputable x360 repair man in UK(pref London)(i know Raven Games but find Tony to be expensive).
So Angry have seldom touched my 360 in last month and have been waiting for several new titles due this month and next.

[Great2bfree]

WARNING***
From reading about the hot air guns. It can produce harmful chemical that can lead to cancer!!! Work in a well ventilated area, cover ur god dam nose, the smell is just alwful.


Reporting in. I received the gun today, and after much reading, both here and at xboxhacker.net, I felt this was the solution.

My xbox suffered from the 3 red ROL. It would sometimes boot, other times not; Either to the dashboard, or freeze at intro with xbox logo.

I bought a Hot Air Gun that is rated for 1500w. I used it at max setting which was level two at 495C. I constantly warmed both the top and buttom of the motherboard. I didn't time it. But at one point, the motherboard "pop" up and down for a sec, reacting from the heat that it was exposed to. I ignored it and continued to apply heat, primary (50%) at the GPU. The rest was for Ram/South bright.

I probably lasted a good 90 seconds, no more. The heat-sink was a bitch to remove and re attached. I did apply Artic Silver 5 to GPU.

At end. IT work. No problem reported after 2 hours.

WARNING***
From reading about the hot air guns. It can produce harmful chemical that can lead to cancer!!! Work in a well ventilated area, cover ur god dam nose, the smell is just alwful.

This post has been edited by Great2bfree: Oct 11 2006, 05:42 AM

[Reyvn]

Update on my 360 delivery... I just got it back today (almost 2 weeks, wow..) and I got the lovely letter...

QUOTE

"RE: Console Returned NOT REPAIRED
 

     Dear Xbox Enthusiast:


     An inspection of your console has revealed that tampering or attempted tampering of the console has occured.  The warranty is voided as a result of these actions.  In addition, Microsoft is unable to offer repair services for a tampered Xbox console.  Therefore, the console is being returned to you as-is, not repaired.  If you were charged, you charges will be refuned by check.

        If you have further questions, please contaled the Xbox call centre.  1-800-4MY-XBOX.


      Sincerely,
     
         Xbox Repair Service"

Yes, they said, "If you were charged, you charges will be refuned by check." Notice the "you charges".


So looks like i'm going to buy a new one tonight, hopefully it works just fine..

[BasicAir]

That sucks Reyvn although I'm not surprised. I'm in the same boat in a way since mine is just barely in the 1 year warranty (will be for another week) but I can't return it since I've opened mine (just started having issues 2 weeks ago).

If you did pay and you get a refund as they say you should consider yourself lucky. If you didn't purchase a warranty, though, like I didn't then hopefully they'll at least send it back to ya. Any word on that happening?

I was like everyone else -- Had my 360 since launch night in 2006. Never had issues, well vented, cool and dry area, only played average of 2-5 hours/week when bam, 2 weeks ago it just did the 0102 crap. It hadn't even been turned on in 2 days or even touched! I've never had a console break on me and I've owned like 20 ever since the Atari 2600 20 years ago.

I was pissed... I did the heat gun trick once and nothing changed. Did it twice, was able to play for 5 mins. So today I did the heat gun again. Now it'll only start to boot for about 5 seconds; as soon as I turn it on the fans speed up and the mobo makes a crazy sound that keeps increasing until it goes off in 5 seconds. I am at a loss to do. I'm seriously thinking about selling everything except my hdd and paying the difference to buy a new core pack. OR I'm considering seeing how much I'd cost to get repaird or just sell altogether instead of each individual part. The thing is, I'm very low on money - I just graduated college. :\

[BasicAir]

Everything I just said above still applies but I wanted to add that I let it sit since that post (a number of hours now) and just turned it back on. I can play games, do whatever, but it still gradually gets to a peak of very loud and obnoxious noise within 5 seconds still. And I had it on for 20-25 minutes before I turned it off. I'm super-stoked that it was on for more than 5 minutes but the fact it makes that horrible loud noise is both strange and annoying and it scares me...

I don't know if I should turn it back on and let it sit for a few hours or just leave it since it's working. I know that noise means it's pulling more voltage, right? It's not just the fans, either. It's straight scary sounding. After the 20-25 minutes the case didn't feel abnormally warm either. It didn't overheat neither since it didn't lock up. But why the horrible noise? It sounds like a vacuum.

I have a feeling I'm going to have to bite the bullet and get some arctic cool 5. Will that probably fix this noise issue? Maybe I fried something with the heatgun and that's causing it? I don't know.

[sq24]

I have a crazy theory here!!!! When my WARRANTY went I decided to case mod it. When I took this apart I was shock that IT had an aluminum case lid. So I was thinking here you got this case. That has a cpu and gpu that has a major over heating issue. Well being in the fire service myself. The worst kind of heat is radiant heat. So here goes the cpu and gpu doing what it surpose to do and heat up. Well you have the metal that sits right above it that heats up. Then you add 2 60mm fans at 5v into the mix. Guess what you have a oven that plays video games. Well then the mother board sits inside of this metal case also. So in due time heat will kill your system. I mean have you try to hunt down 60mm fans for the 360. It kind of hard to find them. When I had a chance to speak to someone from MS ask them why. That why is there 60mm fans not instead of 80mm fans. That have been in computers for ever and keeping them cool. Not in side of the 360. I was tols 2 80mm fans at 12v is to loud for consumers . Well I guess he has not listen to the 60mm fans after 6hrs of play. If you think about it in a computer case there is no heat shield are what ever you have it.  I just think that the heat shield plus the 60mm fans over time is a a death trap for the xbox.  It kind of strange that  all are most of the early release 360 have been sent back and replace. Now they have new cpu chips and different cd roms in them . Most of the ones that are coming out in in early 2007 will have the cpu chip in them. HMM interesting market idea from MS

[BenS]

I just tried the heat gun trick on mine, and it worked pretty good.  The console will now boot and make it to the dashboard.  I haven't tried any games, just geometry wars.

However, everything has a 1-2 second delay to it.  The speed of the console seems to be fine (geometry wars) but in the dashboard when you move right or left to switch menus, from the time you click right or left it takes a second or two before the screen reacts.  WTF

I was ecstatic that it booted, but then this laggy crap got me disappointed again.  I'll keep fiddlin' with it though and post my results.

[Great2bfree]

Four dys latter and now my console is giving me problems after the heat job. The console is now freezing and sometimes not booting past xbox logo.  Guess it was a temp solution.

[madnes5]

QUOTE(Great2bfree @ Oct 16 2006, 01:23 AM)

Four dys latter and now my console is giving me problems after the heat job. The console is now freezing and sometimes not booting past xbox logo.  Guess it was a temp solution.

I resoldered sum seemingly dry joints and also worked for 2 days.. not to mention i started off with a dead 0102 console. I think it is safe to assume/conclude that something IS changing with the heat applied... so its a matte rof keeping it that way. When i do the hotgun fix im gonna couple it with that nyko cooler thingy maybe whatever melted into place doesnt melt again. again, ide like to know if anyone has fixed 01012 with gun and had it runnin for a month or so....

[Reyvn]

QUOTE(BasicAir @ Oct 13 2006, 09:11 PM)

That sucks Reyvn although I'm not surprised. I'm in the same boat in a way since mine is just barely in the 1 year warranty (will be for another week) but I can't return it since I've opened mine (just started having issues 2 weeks ago).

If you did pay and you get a refund as they say you should consider yourself lucky. If you didn't purchase a warranty, though, like I didn't then hopefully they'll at least send it back to ya. Any word on that happening?

I was like everyone else -- Had my 360 since launch night in 2006. Never had issues, well vented, cool and dry area, only played average of 2-5 hours/week when bam, 2 weeks ago it just did the 0102 crap. It hadn't even been turned on in 2 days or even touched! I've never had a console break on me and I've owned like 20 ever since the Atari 2600 20 years ago.

I was pissed... I did the heat gun trick once and nothing changed. Did it twice, was able to play for 5 mins. So today I did the heat gun again. Now it'll only start to boot for about 5 seconds; as soon as I turn it on the fans speed up and the mobo makes a crazy sound that keeps increasing until it goes off in 5 seconds. I am at a loss to do. I'm seriously thinking about selling everything except my hdd and paying the difference to buy a new core pack. OR I'm considering seeing how much I'd cost to get repaird or just sell altogether instead of each individual part. The thing is, I'm very low on money - I just graduated college. :\

Selling it probably would work.. Although I just went out and bought a core pack.  Later i'll be trying the heat  gun trick on my voided one.  I'll post later how that works out.

[benice]

Hi everyone.My Machine was collected by UPS last Thursday.I checked Tracking Order and it was back at MS UK Friday Morning.

Today i got my machine back.Or so i thought.I checked the serial number and it is indeed a new US one,Dated 23/03/06 where as mine was 05.It looks brand new and was all wrapped in MS packaging and cellophane.
Damn that was quick!
However,i have just turned it on and HORROR it does not load up my old profile instead i get the "please choose a language...".
So what has happened to my info,i am guessing that they have replaced the whole machine including my harddrive!
I cannot get online for an 1 or 2 (work commitments),but how am i gonna resolve this.I have an xbox live account and numerous downloads such as arcade,demos,maps for games etc.It is a bummer but i can live without the downloads etc just so long as i can retrieve my xbox live account.
I put a letter in with my old model before returning specifically telling them i had all my profiles,etc in my harddrive and do not delete or remove it.I even told the rep before about this as he said in order for MS to fully test the machine i was to include the Harddrive.
I await your replies,it might be a case of having to call MS but i really dont want to send anything again being as i have just got it back and got Tiger 07 and Splinter Cell on way.As long as i can get live account back i will settle for a new machine without my old stuff rather than a repaired old machine.

As i posted originally i had called MS UK/US and as my machine was under warranty i asked for a "out of Region Repair" as advised by MS US.
No complaints with the service and spped but will be pissed if i canot get my profile sorted.

[BNZI24]

Just a thought, has anyone tried using flux when using the heat gun method??? No one seems to mention it?

All solder contains flux of some sort but the majority of it is burnt up during soldering. As the motherboard is also chemically washed the remains of the flux are also removed. Reflowing solder (especially lead free solder) with no flux will create dry joints. It will change the shape of the solder but may not make a good connection. With a good amount of flux around the BGA chips before reflowing them, the console may work permanently!?!

As poor soldering certainly seems to be an issue, is it not possible that it's the cause of most 360 issues?

I've bought 3 faulty core systems that arrived a couple of days ago and I've been reading around forums for repair advice. The error codes are:- 0102, 0110 and 0012. All 3 of these systems had not been powered up for a good few days during transit to me and all 3 instantly showed the red lights.

From what I can gather, reflowing should repair the first 2 but the 3rd is apparently due to overheating. I'm going to soak the thing in flux and look into the possibility of using a reflow oven. If not I'll blast it with a heatgun. I do have another 3 consoles on the way and I don't yet know the error codes. Regardless of the codes, the same method will be tried. Any results will be posted here.