Topic: Has Anyone Received Their Repaired 360 (Read 407 times)

JeffPinkston · « **on:** November 29, 2005, 07:56:00 AM »

I am waiting for my shipping box to arrive, and I was just wondering if anyone has received their fixed 360 back from the Repair Center in Texas. What was you turnaround time? Did you get your same Xbox back? Any ideas what they did to fix it? Any issues running games/DVDs/etc.? Let me know how it went. Thanks.

jose3030 · « **Reply #1 on:** November 29, 2005, 01:37:00 PM »

From a MS MVP :

The time the box will be in the LABS in repair will be , at MAX, 3 days.

gamer21086 · « **Reply #2 on:** November 29, 2005, 02:48:00 PM »

QUOTE(jose3030 @ Nov 29 2005, 03:44 PM)

From a MS MVP :

The time the box will be in the LABS in repair will be , at MAX, 3 days.

i was told that I'd have it back in my hands, within 3 days...

jose3030 · « **Reply #3 on:** November 30, 2005, 12:23:00 AM »

QUOTE(gamer21086 @ Nov 29 2005, 04:55 PM)

i was told that I'd have it back in my hands, within 3 days...

You misheard.
There's no way they can do that.

You send it to them. They get it next day. They start working on it that day or the next (depending on when DHL decides to deliver it). 3 days pass. They send you a new one overnite. Automatically there are 5-7 business days involved. DHL doesnt work Saturdays, I dont think.

bluegt21 · « **Reply #4 on:** November 30, 2005, 11:43:00 AM »

I would like to know what the actual difference between the "repaired/new" console and the one im about to ship out. I have read in another topic that some power supplies are different. Im sending the console, hd, the power brick and cords. My 360 has only locked up 2 times but im not playing as much as I thought, exams soon, so id rather be safe than sorry for holiday break. btw - a couple of my friends have a premium also and are on the american levels of the cod2 game and it freezes on load every time. anyone else heard of this? Hope everyone gets a WORKING 360 for christmas!

mirx999 · « **Reply #5 on:** November 30, 2005, 12:22:00 PM »

my original xbox broke in jan 2002, while it was still in high demand. I got the box the day after I called them, sent it out the same day, and got it back 2 days later. They work very fast.

jose3030 · « **Reply #6 on:** November 30, 2005, 03:05:00 PM »

QUOTE(mirx999 @ Nov 30 2005, 02:29 PM)

my original xbox broke in jan 2002, while it was still in high demand. I got the box the day after I called them, sent it out the same day, and got it back 2 days later. They work very fast.

Seems like they're doing it differently nowadays.

sbeeze · « **Reply #7 on:** December 01, 2005, 11:54:00 AM »

i talked to a manager at the repair facility in canada yesterday and they said they had just finished processing it and i will have it friday. as of friday it will be 7 businessdays so still under what they said as a maximum.

ShadowElitePro · « **Reply #8 on:** December 01, 2005, 03:57:00 PM »

I thought it would take a longer time but I guess M$ wants to take care of the faulty systems now.

Flexmaster Frag · « **Reply #9 on:** December 01, 2005, 04:59:00 PM »

My friend's box went down last night. He called and tech support told him 8 business days.

gamer21086 · « **Reply #10 on:** December 01, 2005, 09:39:00 PM »

I called MS this Morning, They said my Console was Repaired Yesterday. They Recieved it Tuesday... I should have it tomorrow.

kreator · « **Reply #11 on:** December 01, 2005, 10:44:00 PM »

QUOTE(gamer21086 @ Dec 2 2005, 05:46 AM)

I called MS this Morning, They said my Console was Repaired Yesterday. They Recieved it Tuesday... I should have it tomorrow.

Cool, they got mine today, I'll start calling Monday

jose3030 · « **Reply #12 on:** December 02, 2005, 07:31:00 AM »

I sent mine in and it got to them on Wednesday. I think they opened it up on Thursday. Thursday+3 days. I should have it by early next week.

gamer21086 · « **Reply #13 on:** December 02, 2005, 02:12:00 PM »

UPDATE: Just Opened the Box, It's A Brand New Xbox 360 That they sent me back

Just getting it hooked up now, and will update later on it's' performace.

nznight13 · « **Reply #14 on:** December 02, 2005, 02:44:00 PM »

I've heard so many different stories...

I just called, and they said 8 business days, which would be the 11th. They got my xbox on the 30th.

I've also heard 3 business days, which would make it be THIS coming monday, the 4th.

Aye carumba....

Author Topic: Has Anyone Received Their Repaired 360 (Read 407 times)