It seems
some samsumg/toshiba do not have permanent bitsetting and that means that you have to set the booktype to DVD-ROM before every burn (or you can use software that does bitsetting everytime they do a burn like NERO).
Most drive have permanent bitsetting and the booktype is memorized in the drive itself so you could use any software to burn with a DVD-ROM booktype.
Not 100 % sure if this one in particular is one of those not having permanent bitset, but from they told you it certainly seems they rely on the software to set the booktype (lazy them (IMG:
style_emoticons/default/grr.gif) )
Imgburn next version (IMG:
style_emoticons/default/wink.gif) is suppose to include a software bitset function for these cases.
in the meantime, upgrade your x360 to 5.2 and you wont have to deal with this, or if you want to change it before each burn, you would be need you to do the following:
open imgburn,
be sure your burner is select in 'destination" and put in a disk of the type you want to set (+R DL),
go in Tools/Drive/Change Book Type/'Your burner Brand'
select 'change For:' to a 'DVD +R DL MEDIA' and in 'New Setting' choose DVD-ROM +
hit Changethen burn
rgds,soso