I just came back from 2 local Wal-Marts here, went thru 5 of the Collector's Edition sets (3 at one store and the last 2 at the other) and not a one of them had either of the 2 discs secured and all had some or a good bit of scratches on them. Stood right there in the store and opened them up as well, crap if I was running back and forth for all that mess and now Wal-Mart, least the 2 here, have a clue about what's going on since they had none at all about it when I asked if they had any returns. I pre-ordered the thing a month ago as well, and was banking on that thing showing up all fugged up so I wanted a backup 'just in case', and now I can just about guarantee it is as well.
0 for 5 is ridiculous there Microsoft, ya really need to get yer shit together. Two small pieces of foam for inserts between the top of the discs and the case would have solved the whole mess, pretty sure ya have access or know where to get a whole big boat load of that stuff. Looks like I'll have to 'finish the search' for a good disc before I'll be able to finish the fight, thanks.
Before anyone cries either here's some facts, A. I don't want the standard edition, if I did I would have bought it. B. I don't really care if the thing plays just fine with whatever scratches are on it, I paid for a new 2 disc set, and unless it's proven that they made them that way at the factory, then they're not new and are damaged, end of story. If the things are gonna get scratched up they're gonna be my scratches, that I paid for, I'm not paying for someone else to screw up my stuff.