I read it a little differently than most have here. he never actually read an apology in the main statement, more as a last thing, sorry kid but we would do this again in a heartbeat so never mess with us again. he said he was sorry this happened, not that he was sorry to the kid for putting him through BS. he then went on to say that there should be some sort of "permission letter". again a BS thing since it was one off he doesn't need any permission. sorry i'm not going to let them off as easy as most here will.