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[danathman]

Still waiting on order 336, ordered on August 26th....  Got email week ago saying we are  behind, no estimated ship date, nothing.

[blob_54]

My order # is 338 and I too am a returning customer who is not recieving any emails about any kind of information at all!
I wish i would have waited a week cuz then i would have just modded the xbox myself since i figured out how to do it myself.

[aufreefly]

I placed my order on July 27 #299 and as of last week had still not gotten my premod xbox. Communication was poor and I needed to send several emails to get a response. I decided to call my bank and have them do a chargeback to my credit card.

If anyone needs any contact information for CMS I have a phone number and mailing address.

If you are considering ordering from them please ask yourself if it is in any way reasonable to place an order and be quoted 5 - 10 business days and get no product more than a month later, with no apology or attempt to make the situation better.  

Hard lessons from rapid growth? Maybe, but with customer service like this I do not think that high order volume will be a problem for long. I really hoped that they would come through in the end, but after more than two months I could not wait any longer.

Feel free to PM me if you need the contact information or if I can amplify any part of my review of CMS.

[slacker27]

order #337
I made my order on aug. 27 for a premodded xbox with a smartxx chip
on aug. 30 my order was upgraded to processing
today is oct. 6th and I still haven't seen my xbox yet quite a while to wait for a xbox under any reasons I emailed this past weekend and no response at all I am giving them till friday to eather have my xbox delivered or my money returned or I will have to sit at the bank and fill out forms to get my money back like I suspect others will that ordered from ** NO THANKS.. SPAM THIS SHIT ELSEWHERE **
I have ordered before and got my first xbox fast but this time I don't think I will get it at all

[binaryfuzion]

I got a email from John 2 days ago saying he shipped my xbox, i'll report back in a week if i recieve my xbox.

[dirtydz2]

Well apparently I recieved my package from CMS but it was delivered back to sender because I was unavailable at the time of delivery.  So  order #304 was completed.  Atleast i'm happy i didn't get ripped off but I wish they could have left the package at the apartment office or something, now I have to wait even longer.

[Fredro]

i ordered 2 xboxes 2 months ago..back in early august.  of the mulitple times ive emailed i got maybe one reply back about a month ago, saying my order would ship in a week.  im really beginning to think ive been ripped off.

im about to do what ive been reading a few on here have done. go and file a complaint through my bank.

ive been in the mod scene for a minute now, and ordered from plenty of places...but ive never had anything like this.  spend a few hundred  bucks at a shop, and this is how im treated?

could someone at least talk to a customer around here? is that too much to ask? i came on here cause apparently emailing doesnt seem to be enough to get somebody's attention.

[BadBrad4]

Order # 341

I received my Xbox from this company about a week and a half ago. Everything works fine, but the switches for my chip (2.3b Pro) were broken during shipping. John has stated that he does not have the replacement parts. If anyone has an extra set, please contact me.

Everything on the box is working fine. I did have to email CMS several times to receive a response each time I tried to contact them. If they can ever catch up, I believe this will still be a respectable shop.

[Fredro]

[danathman]

Order 336, ordered August 26, yes august... Still waiting, Still NO RESPONSES..... HEY CAROLINA!!!!!!!!!!  EITHER SEND US AN UPDATE, OUR XBOX, OR A REFUND!!!!!!!! HHEEELLLOOO???

[TechnoShaman]

[Static Puff]

      order 296      


Just so you know paypal will not refund your money after 30 days so any of you that still are in those 30 days make a CLAIM NOW this guy is a lair and is just saying what you want to here so days will pass untill it is to late just like me.  my order number is 296 i ordered in july i still do not have mine so there is no way in hell he will ever get to any of yours.  He told me mine shipped but all he does is makes a label from usps.com and never ships. He Will Write Back To some e-mails but that is to just to hold you off.  $20 says if you e-mail asking about getting a xbox from him you will get a reply. but if you e-mail asking why your order is not here yet, he just pretends his e-mail dont work.  so all i can say to you people that have ordered in the last 30 days from paypal file a claim NOW before he steals your money too.   I Think the real Shame is from People who sent him their own Xbox And This Loser Doesnt even Send them back, He Keeps that Along with the money he Stole.

[TechnoShaman]

Hello Brothers & sisters. Order 276 Updated to 308

I regret I ever ordered from ** NO THANKS.. SPAM THIS SHIT ELSEWHERE **.com. And i never will again.
I shipped my Halo Xbox on July 10th. It was shipped Back to me on Aug. 12th. But was delivered to the wrong house. Witch led to an unbelievable amount of leg work on my part to get sorted out. But Alas the Xbox was never recovered. (All game saves down the Drain) I insured the Xbox when i shipped but John Didn't.

My losses are
175 for Xbox Witch would cost around 300 if i was to go on Ebay to replace the Halo.
75 $ for mod Chip (I ordered with overnight Shipping).
5 $ for ATA 133 Cable
100 $ worth of work from John.
Total loss 355 $ to 555 $

At first John Promised to make the situation right. By replacing the Box. But it's Oct 24. I have no box not even a refund for the hundred I've sent him to do the work. About a month ago he sent me an email saying he was shipping a replacement box. then sent me an email saying he changed his mind. Then Said he would only cut me a check for the amount DHL (shipping company) sends him.

But If he was Really going to do that I would of least got some of the money by now. I'm starting to believe John is a con-artist. Building up a stock pile of Xbox's and only shipping to people who nag. I threatened to press charges. he said he covered his ass on his side so there's nothing i can do. If any one has his number, advice or would like to Mod a box for me. please PM me. Thanks for your time.

P.S. This is the short version of the story. the long version (It was like a novel) wasn't approved for posting cause of the length.

[dirtydz2]

Well too make a long story short, apparently my package was sent back because I was unable to recieve it at that time.  Usps redelivered the package to a B B Rikard who I am assuming is related to John.  His shipping address is 920 Shiloh rd in Saluda, Sc.  Because I am located on a marine base here in South Carolina, I may have to go over to this con artists house who keeps dodging my e-mails.  I am a returning customer and this xbox I bought for a friend is pist because he is going on deployment and is out 320 dollars plus an xbox.   This person is not trustworthy and does not deserve your business.  I ordered the xbox at the end of july and its already the end of October.  Personally, you would think that because he is a running a supposedly legitimate business that him keeping everyones money could be considered an act of thievery.  If you turned in a tv to a repair shop and never got it back, wouldn't the business be held accountable?  Personally, if anyone else wants to, I am willing to throw in on a lawyer to pursue legal action.

[TotalOwnage2k4]

I was just conned I believe. I bought a motherboard off of ebay, but this guy has  emailed me bonly one time. I am going to file with Paypal due to the problems you people seem to be having. I will go after this guy in every way I can. If you have his telephone number please PM me.