Topic: Http://www.xport1.com (Read 1423 times)

madsci1016 · « **Reply #75 on:** August 15, 2005, 08:40:00 PM »

I have sent many e-mails over the past summer, all with no reply. The address i use is [email protected]. Is this e-mail wrong or are you just ignoring me? I need some information on some parts for my xpod, please pm me.

Xport1 · « **Reply #76 on:** August 30, 2005, 09:31:00 PM »

As of today Aug 30 all orders are out. Thanks

Alex548 · « **Reply #77 on:** August 31, 2005, 05:44:00 PM »

I ordered one on August 4th and my credit card was charged for the product.

2 weeks passed and I emailed [email protected] on 2 seperate occasions and I still have not received a reply. Last week I called the Xport customer support number and left a message, but still no reply.

I just read all orders have been shipped as of yesterday (august 30th) so where's my Tracking number? What about an email? Anything that shows you acknowledge my existence?

Anyway, I contacted my credit card company and they are sending me a chargeback form I can fill out and return to them IF I don't receive my product as promised. I hope I don't have to go that route.... I'll be patiently waiting for my product to arrive (as I have been since August 4th.

"Thank You For Your Order XXXX XXXXX

Your Order Number Is: 2491

Date Of Order: 8/4/2005 7:31:00 PM"

**Alex**

w2kj · « **Reply #78 on:** September 03, 2005, 08:15:00 PM »

To Xport1....thanx for gettin' it here. I love the "white glove" thing too. Sure will be nice to build it without gettin' it all smudged and scratched before I get a chance to show it off.

--w2kj

madsci1016 · « **Reply #79 on:** September 17, 2005, 04:06:00 PM »

Ok this is a long one but stick with me.

This is how it went down for me.
8/04 Ordered xpod
11/04 received xpod
6/05 sent email about getting extra screws
8/05 posted here about extra screws
9/05 got extra screws.

Now as bad as that can look, its really not. During the time between ordering and receiving my xpod, I would get an email from xport1 every other week, explaining the hold up. Having the xpod for almost a year now, I come to the conclusion that I wouldnt have minded waiting longer, this thing is more than I could hoped for. I can fit FOUR hard drives in this thing, and it is nowhere as ugly as the xtender.

Now a bit of economics 101
Xport1 is a small company. They specialize in etching windows for computers. When they came up with xpod and soon realized it was a very demanded product. From there they had three choices:
1.   Sell the idea to a larger company
2.   heavily invest in equipment for a production line business
3.   continue making them using there current equipment

Now 1 is a bit out there most likely ending with the least amount of profit for xport. 2 seems like the right choice at first but inevitably could bankrupt xport1, so they went with three.
The xpod, although heavily demanded right now, is a limited product. When the xbox360 takes over the market, people will lose interest in the xpod, and orders will dwindle to nothing. There best bet was use the equipment they already own to produce the xpod. Although it severely slows the production of the xpod, it maximizes the profit for xport1. Not to mention the delays attributed to other companies ignoring xport1 because of their size. I know they had a problem with the company that made the cubes in the corners.

So what does this all mean?
The xpod is a great product, and I would recommend it to anyone.
Be patient, It will take a while for you to get your order, and trust me, it is worth the wait.

bunglehaze · « **Reply #80 on:** September 29, 2005, 04:47:00 PM »

ydgmms · « **Reply #81 on:** November 16, 2005, 09:33:00 PM »

does anyone know whats up w/ xport1? i ordered a jewel from him on 10/27 and have heard nothing from him since. I've emailed two or three times and have also called the # in the Contact section of the website to no avail.

My customer is waiting paitently for his xbox, but I feel this is making me look like a douchebag. Anyone know whats up? I read his site saying he was behind a few days, but thats about all I know.

Thanks

order #2536

Xport1 · « **Reply #82 on:** November 19, 2005, 09:42:00 PM »

ydgmms I have pmed you....I know some people are trying to place xpods orders. There is a glitch with the software, the shopping cart company switched over their software and some order info was lost as well. We have to reset the xpod amount limit each day so please bair with us. If you are missing an order please PM me and I will look into it. Please include all info on the order and your address with it. We will get your orders out to you right away.

p700a · « **Reply #83 on:** December 14, 2005, 07:24:00 PM »

order # 2542 date of order 11/30/2005 The Xpod, 3D Half-Life2 Add RED Lid lights Add RED underglow lights (Qty: 1 x $92.90)

just wandering wtf is taking so long and when it will prolly show up at my door?i hope it isnt going to take as long as some of the replys i have read so far....i have sent a few emails, but no responses (just like everyone else) i feel that i can wait, but my dad(the person that is paying)doesnt, so im trying to convince him to wait so plz tell me whats going on, thnx

DoTsTeRX · « **Reply #84 on:** January 09, 2006, 07:34:00 PM »

Order Number Is: 2551
Date Of Order: 1/2/2006 1:40:00 AM

The Xpod, 3D
Dragon
Add GREEN Lid lights
Add GREEN underglow lights

(Qty: 1 x $92.90)

Ok, I currently have a big issue with Xport1 and my XPod order.

Look, I can understand delays and what not, but you do not answer any of my emails and I have no idea what is going on with my order. I also see you can't be too busy since my order number (2551) is only 9 orders away from an order number posted here from November. (2542)

I ordered an XPod with all the trimmings on Dec 2nd 2005. At the time I tried to order a XDrive to go with it but your shopping system would not let me. I have sent two emails to you couple days apart with basic questions about why I couldnt order the XDrive. No response from you whatsoever !!

The emails I sent you are below... my order info is below.
If I don't hear something soon I am sorry but I am initiating a chargeback. I am not waiting in Limbo in hopes something arrives and I am not waiting 2 months. Seems to me you have been pulling this same sort of behavior the entire time you have sold these units from what I read here. I wish I read this thread 1st.

I have also logged into your website to check the status of the order but there is nothing there either.

This is no way to run a busines.. At least answer my emails ?
What is going on ?

Thank You For Your Order Christopher Williams

Your Order Number Is: 2551

Date Of Order: 1/2/2006 1:40:00 AM

The Xpod, 3D
Dragon
Add GREEN Lid lights
Add GREEN underglow lights

(Qty: 1 x $92.90)

Sent: Mon 1/2/2006 2:55 PM
Hi,

Whats up with the xdrive? I really wanted to order one with the xport I purchased last night but every combination I picked said it was not available or something?

Out of stock confused me because I thought you made them ?

Thanks,

Chris Williams

Sent Wed: 1/4/2006 1:49 PM
Please answer my previous inquiry.

I did after all just spend 92.00 with you?

Hi,

Whats up with the xdrive? I really wanted to order one with the xport I purchased last night but every combination I picked said it was not available or something?

Out of stock confused me because I thought you made them ?

Thanks,
Chris Williams

gablett · « **Reply #85 on:** January 15, 2006, 09:14:00 PM »

Thank You For Your Order
Your Order Number Is: 2554

Date Of Order: 1/6/2006 4:10:00 PM

The Xpod
No, I Want a Plain Xpod Top
Standard Clear 1/8 inch top
Add RED underglow lights

(Qty: 1 x $62.95)

I have sent 5 emails and 3 PMs. I would certainly like to know why it is this is taking so long when he said right when I ordered it that he was getting more acrylic material the next day. I am building this for a customer and this is giving me a terrible reputation. His website says 2-3 days along with the confirmation email. I just want to know whats up so I can tell the person who has already paid for something. And I live by myself in the city and the UPS man will not leave a package on my door step, someone has to be there to sign. So I need to know when it shipped and if there is a tracking number so I can arrange to either pick the package up or have someone there to recieve it. Ive done my end, you have your money. Now will you please keep up your end?

Thanks.

Xport1 · « **Reply #86 on:** January 20, 2006, 04:32:00 AM »

all orders are out

DoTsTeRX · « **Reply #87 on:** January 25, 2006, 10:07:00 AM »

QUOTE

The orders are out, I didnt get a chance to pick up the tracking # today. Hopfully by monday they I can get the time to pick them up but they are all out. I put in the xdrive as well.

QUOTE

Xport1,

I really need an update on the progress of my order and please do forget you are giving me a free blue light bio etched xdrive because of the wait.

Christopher Williams
Order Number Is: 2551
Date Of Order: 1/2/2006 1:40:00 AM

The Xpod, 3D
Dragon
Add GREEN Lid lights
Add GREEN underglow lights

(Qty: 1 x $92.90)

ishada · « **Reply #88 on:** January 29, 2006, 11:27:00 AM »

Thanks for the update xport just wondering if you ever got a chance to find my tracking number

Xport1 · « **Reply #89 on:** January 31, 2006, 07:30:00 PM »

Hi howheels, Im sorry about the acrylic but thats how we get it. I dont like seeing the footprints or scratchs on the backing either, its just something I have no control over. As for the screws its easy for me to screw that up when Im making the packages. I try and make sure there are not any scratches on the acrylic usally its just through the paper and any smudges can be wiped off. As for the instructions they are in my sig. Sorry for the frustration.

Author Topic: Http://www.xport1.com (Read 1423 times)