I was thinking to myself that I'm kind of stuck in a Catch-22. I don't know if I've ever posted to this board before, but when I see someone slamming my guy, if I say, "NO, that's not the case at all. He is great!", people will just write it off as another one of those people with little to no posts or who might even be him posing as multiple people. So what to do? I guess let me enlighten you a little. You can treat this thread somewhat like ebay - a lot of people who have posted in this thread are not regular posters to the forum because they are simply writing to show positive feedback for their seller. It's not like they are buying a kazillion things from people affiliated with this site. Plus if you've had experience with BigZ, he is more than welcome to help people (especially people who've bought from him), with their problems and questions, because that's good customer service. He backs up his product and he wants his buyers to be happy with their purchase so they can spread the word, so to speak, and he can get more business. I mean, he's not just in this because he loves it, although he definitely seems to, but he's also in this for the money. It's his business. You're more likely to buy from someone that has good feedback and you're more likely to buy from somebody that one of your friends has referred you to. Well, that's about all I have to say, but for future reference, before you go to slam someone (who you don't even know) or question their service which puts doubt in people's minds, don't do it. Just walk away and know that you're a better person because you didn't resort to the tactics of most politicians.