Topic: i just got the retail live disk, and i was a beta tester, i installed the retail disk, but can no longer connect. What is wrong?
Michael Hello and welcome to the Xbox Interactive Online Support, my name is Michael.
snoogans hi
snoogans do you know what is wrong?
Michael You're supposed to wait until the 15th to install the new disc. You can call Technical Support, they will be able to help you.
Michael The number is, toll-free, 1-800-4MY-XBOX ( 1-800-469-9269 ). It is open from 9am to 1am, Eastern Standard Time, 7 days a week.
snoogans i heard it was a server issue
snoogans is that right?
Michael It could be.
snoogans also, i have another question
snoogans my friend has a modded xbox, and he can't connect either
snoogans is there a modchip ban?
Michael We don't know. We don't have any information about mod chips.
snoogans ok, thanks anyway
snoogans bye
Michael It was a pleasure chatting with you today, for your convenience and future reference, you will receive by e-mail a detailed transcript of our chat, including all site links and services. Thank you for inquiring about Xbox. If you need further assistance, please come back and visit us again. I hope you have a nice day!